200 Volunteer leader jobs

A little bit about the role

Contract: Full time, fixed term
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office

The Culture and Operations Director (COD) ensures Frontline is a high-performing, well-governed charity with a strong culture of freedom and responsibility - a place people can do their best work to achieve Frontline’s mission.

They have strategic responsibility for charity-wide planning to ensure Frontline’s operational functions, effectively support teams to navigate challenges whilst maximising new opportunities. The successful candidate will join Frontline at a pivotal moment and play a key role in driving the next exciting step of our growth.

The COD will ensure high-quality operational support is available to all teams. Working closely with Frontline’s Leadership Group (Heads and Directors), to make sure that the appropriate and timely information, tools and guidance (e.g. HR, IT and finance) are available to managers and teams as needed. This includes working alongside other members of SLT, to:

• Confidently support Frontline through a period of growth and structural change
• Embody the culture of freedom and responsibility, leading by example, and implementing strategies which improve efficiency and quality
• Maintain Executive oversight of Frontline’s finances, working  with Head of Finance and Finance Audit and Risk Committee (FARC) Chair to ensure budgeting and financial decision-making is robust and strategic, to support the ongoing stability of the charity
• Maintain clear communication across teams, ensuring a connected and informed workforce who collaborate effectively. Oversee the success of key events such as annual all-staff away days, monthly gatherings and leadership stocktakes
• Develop strong relationships with key stakeholders including Frontline trustees, partner organisations and the Department for Education (DfE)
• Effectively lead teams to maintain Frontline's strong track-record of meeting legal/regulatory requirements, to minimise risk to the charity

Key Responsibilities

The COD will lead teams delivering on operational priorities in line with freedom and responsibility, to ensure we remain high performing:

Change management:

• Lead the coordination and project-management of an organisation-wide restructure, ensuing the charity is well-positioned to deliver on contractual obligations whilst diversifying to further amplify our impact and that teams are kept well-informed and feed into structural changes
• Support Frontline teams to work  collaboratively and deliver plans to broaden the scope of Frontline's work, extending activity beyond current areas of focus whilst maintaining a strong, shard commitment to Freedom and Responsibility.
• Develop and adhere to tracking and monitoring systems ensuring annual priorities remain on track to achieve Frontline's mission and long-term strategy.

People and Culture:

• Manage the Head of People to identify new and creative ways to further strengthen and embed our culture and grow personal accountability
• Support the Head of People to ensure excellent HR administration, support and use of data (e.g. staff turnover, sickness levels and performance reporting) to inform future planning and decision-making
• Ensure the team design and deliver high-quality staff induction and training which support staff to thrive (e.g. personal leadership, managing effectively and radical candour)
• Maintain awareness of trends and developing technologies to support efficiencies, e.g approaches to recruitment and support to managers.

Finance and Governance:

• Manage Head of Finance and Compliance to ensure sound budget management (£25m annually), financial controls and clear reporting mechanisms are in place
• Work with the Finance team to ensure FARC and the board have the necessary information and confidence in the financial leadership of Frontline.

Charity Quality and Efficiency:

• Manage and support IT and System leads across Frontline, ensuring they have the resources and compliance mechanisms to ensure robust systems are in place.
• Support Contract Governance teams to negotiate and implement significant government contracts, ensuring outcomes are achievable and effective governance and commercially sound contracts are in place.

Community Youth Work Manager

Oasis Community Hub, Waterloo

Hours: 40 hours per week

Contract type: 1-year fixed term

Salary: £34,030 per annum (including London Weighting)

Supporting young people to thrive in Waterloo

Do you believe in the potential of every young person? Are you an experienced youth practitioner who can combine excellent frontline practice with leadership, strategic thinking and partnership working?

Oasis Hub Waterloo is looking for a Community Youth Work Manager to lead and develop our youth services for young people aged 10+ across North Lambeth.

Oasis Hub Waterloo has been part of the Waterloo community for more than 20 years. We’re an ambitious, inclusive and Christ-centred organisation working alongside local people to build a community where everyone is included, can contribute and can reach their potential.

Our youth service has been working with young people in North Lambeth for more than a decade. We provide accessible, supportive and trauma-responsive services that help young people build confidence, make positive choices and thrive in our community.

About the role

This is an exciting opportunity to shape and lead our youth work at a time of development

You’ll manage a small team of youth practitioners and sessional workers while staying connected to frontline delivery. You’ll oversee and deliver group activities, after-school drop-ins and one-to-one mentoring, as well as developing holiday programmes, youth leadership and social action opportunities.

You’ll also help shape the future of our youth provision, working with colleagues across Oasis Hub Waterloo to develop our 0–18 strategy and create new, collaborative services.

Partnership working is central to the role. You’ll develop strong relationships with Oasis Academy South Bank, local youth organisations, community partners and statutory services, helping connect education, health and community provision around the needs of young people.

About you

You’ll bring significant experience of working directly with young people aged 10+, alongside the skills and confidence to lead and develop a youth service.

You’ll have:

· Strong youth work practice, including group and one-to-one work.

· Experience of developing and delivering youth programmes or projects.

· Experience of managing or supervising staff, sessional workers or volunteers.

· Strong partnership and multi-agency working skills.

· A thorough understanding of safeguarding and child protection.

· Experience of monitoring, evaluating and improving services.

· Creativity, initiative and the ability to develop new opportunities for young people.

· A genuine passion for helping young people thrive.

Knowledge of youth services in Lambeth or Southwark, and experience of education, youth leadership, social action or statutory services, would be particularly welcome.

Join us

You’ll join an innovative and supportive charity where you’ll have the opportunity to make a tangible difference to young people and help shape the future of youth work in Waterloo.

Oasis is committed to inclusion and welcomes applications from people of all backgrounds.

The role includes regular evening and some weekend work and is subject to an enhanced DBS check.

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV in your cover letter to explain why you would be a good fit for the role.

Please include how you would balance frontline youth delivery with leadership and management responsibilities.

Please also give an example of a piece of youth work you are particularly proud of, explaining what you did and what difference it made.

Incomplete applications will not be considered. 

Completed applications should be returned by 9am Monday 21st September 2026.

Interviews will take place on Thursday 24th September 2026.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Who we are

Nature is in crisis. People are destroying and consuming the natural world at a devastating rate, threatening the ecosystems on which all life depends. Birds are our early warning system, revealing the health of our planet and helping us understand the urgent action needed to protect it.

BirdLife International is the world’s largest partnership for nature conservation, bringing together 125 national organisations across six continents to protect birds, biodiversity and the natural systems that sustain life. Through our unique local-to-global approach, we work at the intersection of science, policy and community action to tackle the global nature and climate crises.

Using world-leading bird science, we collect and analyse data from across continents, landscapes and seascapes to identify the most effective and innovative conservation solutions. Our work conserves species, safeguards critical habitats and empowers communities to create lasting change for nature and people.

At the heart of BirdLife is a powerful global movement. More than two million birders, scientists and local volunteers help track, study and protect birdlife around the world, generating the knowledge and action needed to drive conservation impact at scale. Together, we are giving nature a voice and building a future in which birds, wildlife and people can thrive.

BirdLife International’s Development Team is in an exciting new phase of recruitment and growth and will be hiring for a number of roles to support growth and sustainability across the organisation – including this newly created role.

About the role

Reporting to the Chief Development Officer and working with colleagues worldwide, the Head of Major Gifts will lead the organisation’s major gifts programme, taking responsibility for both strategic development and frontline fundraising. The Head of Major Gifts will build pipeline, create new opportunities, strengthen fundraising discipline and embed a proactive new-business culture across the major gifts function. Seeking to grow and develop this area, the Head of Major Gifts will play both an operational and strategic role – personally winning and managing relationships at the £250k+ level, as well as developing the team and the strategy. It will also have the opportunity to partner with the Chief Development Officer on principal gifts at the £1m+ level.

Key responsibilities:

• Develop and execute a major and principal gifts strategy to grow high-value individual giving across the UK, US and other global markets, in partnership with the CDO.
• Lead, coach and develop the Major Gifts team of 3, providing direct, hands-on role-modelling in cultivation and solicitation.
• Represent Major Gifts on the Development Management Team to steward the Development programme at BirdLife and collectively lead transformational change, especially the shared delivery of the Development strategy.
• Represent Major Gifts on the Principal Gifts Working Group.
• Identify opportunities to grow BirdLife’s donor base in key regions, particularly in the U.S. and Europe.
• Personally develop and manage a portfolio of £250k–£1m+ donors and prospects and provide direct, hands-on support to the CDO on principal-level (£1m+) relationships and proposals.
• Ensure each team member undertakes new business activity to build a robust pipeline within designated markets and giving levels, feeding future portfolio growth for the team.
• Set and monitor major gifts income targets and performance goals; track progress and pipeline health and provide regular reports to leadership on revenue generation and donor engagement and take corrective actions as needed.
• Manage the Major Gifts team budget, recruitment and resource allocation.

Who we are looking for

This role would suit a seasoned major gifts leader, ideally with experience in the conservation and/or international NGO space. We are looking for someone who enjoys being both hands-on and strategic, with experience securing and managing transformative (£250k+) gifts – and coaching others to maximise their own portfolios. A new-business mindset is crucial, as this role will continue BirdLife International’s major-giving growth trajectory.

• Experience personally raising six- and seven-figure gifts from individuals.
• Experience of successfully developing and delivering a major gifts/principal gifts strategy.
• Experience coaching or line-managing fundraisers to develop their own donor relationships.
• Experience working in an international, complex, not-for-profit environment.
• Experience managing a small major gifts team, including budgetary responsibility.
• Ability to work collaboratively across teams and with external stakeholders using a partnerships approach.

Location: Remote, UK, with travel to the David Attenborough Building in Cambridge
Closing date: 9 a.m. Monday 5th October

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation (LWF) continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 490,000 people and winning over £4bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. 

Purpose 

At Citizens UK (CUK), our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

As the Data and Membership Officer for the Living Wage Foundation (LWF), you will play a pivotal role in supporting the smooth running of our internal processes and supporting our network of nearly 17,000 accredited Living Wage employers. Your responsibilities will span data management, customer service, finance administration, and team support. You will contribute to effective data management by supporting system updates, maintaining high-quality records on platforms such as Salesforce and ActOn, and generating reports for use by senior management.

Additionally, you will coordinate the administration and reconciliation of credit card payments and act as a liaison between the CUK Finance and LWF teams. In the area of customer service, you will manage our Employer support email inbox, respond to queries, and escalate complex issues as needed. You will also be responsible for updating internal systems, supporting merchandise and branding requests, and representing the Foundation in both written and verbal correspondence. Team support duties will include arranging logistics for team events, providing occasional administrative assistance to senior leadership, and ensuring internal handbooks and guidance remain current.  Throughout all areas of your work, you will collaborate closely with colleagues across the LWF Team to ensure we meet the needs and expectations of our employer network and other key stakeholders. 

Working as the Data and Membership Officer for the Living Wage Foundation, reporting to Senior Data and Insight Manager (LWF Operations and Insight team) your main responsibilities will include: 

Project Management 

• Support LWF team with good data management, reviewing employer pipeline numbers, reporting to Senior Management Team (SMT) when there are issues or delays. 

• Clean employer data, escalating complex issues to relevant colleagues. 

• Support the Senior Data and Insight Manager to maintain high-quality data across our systems, including Salesforce (CRM) and ActOn (marketing email platform). 

• Support the Operations and Insight Team with testing and implementation of new systems and processes. 

Learning and expertise 

• Keep internal handbooks and guidance up to date with ways of working practices, systems and policies, working with the LWF team to consider and implement improvements to make LWF an efficient and positive place of work. 

• Create and share basic reports from Salesforce for use by the team and SMT. 

Communications 

• Represent the Living Wage Foundation coherently in writing and verbally. 

• Work collaboratively with the team and across Citizens UK to ensure that we are meeting the customer service expectations of our employer network and stakeholders. 

Develop and manage external relationships 

• Manage our Accreditation Inbox, including responding to simple accreditation or form questions, and escalating more complex questions where necessary in a timely and helpful manner. 

• Update Moneypenny (LWF switchboard) on team changes, holidays etc. Receive and respond to general enquiries received through the switchboard. 

• Support on Employer Merchandise and branding requests where required, ensuring timely delivery and clear correspondence.

Develop and manage internal relationships 

• With Operations & Data Officer, support the LWF team to book items in and out of LWF merchandise library. 

• Arrange logistics for LWF all staff Away Day.

• Provide Senior Leadership Team (SLT) with occasional administrative support including booking travel, rooms, and making purchases when necessary. 

Income and resources 

• Coordinate the administration and reconciliation of credit card payments. 

• Liaise between CUK Finance team and LWF team, ensuring each team is updated on processes and working cross-team to ensure good communication. 

• Administration of LWF Away Day budget. 

Contribute towards Citizens UK’s strategic objectives 

• Responsibility for delivering agreed areas of the Foundation’s work plan.

• Work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.

• Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.

• Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.

• Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Professional certification in project management, administration, finance (D) 

Experience 

• Previous experience supporting data management and reporting, ideally using CRM systems such as Salesforce (E) 

• Prior experience in customer service or stakeholder engagement (E) 

• Experience working in a team-based office environment (E) 

• Experience in finance administration, including credit card administration and budget management (E) 

• Experience with cross-team liaison or project coordination (D) 

Key skills and knowledge 

• Strong organisational skills with the ability to manage multiple tasks and meet deadlines (E) 

• Excellent written and verbal communication skills, with the ability to respond professionally to internal and external queries (E) 

• Proficiency in Microsoft Office and familiarity with CRM and data management systems (E) 

• Attention to detail and accuracy in handling financial and data-related tasks (E) 

• Ability to produce and analyse basic reports (E) 

• Understanding of confidentiality and data protection principles (E) 

Personal qualities & values 

• A proactive self-starter, able to work independently and take initiative (E) 

• Collaborative and able to work effectively as part of a diverse team (E) 

• Flexible and adaptable, willing to support a range of operational needs (E) 

• Committed to the mission and values of the Living Wage Foundation and Citizens UK (E) 

• Willingness to learn new systems and processes, and to support continuous improvement (E) 

• Positive, professional attitude and commitment to high-quality service (E) 

Interview date: 21-22 October 2026

Head of Policy and Communications

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Head of Policy and Communications 

Location England

£58,212 per annum (pro rata for part time) 

Ref: 114REC 

Part Time - 21 hours per week – we are happy to talk flexible working 

Base: Home based/hybrid, in or commutable to London 

Contract: Maternity Cover 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Strategy and Engagement/ Policy and Communications 

As the Head of Policy and Communications you will lead our policy, communications and influencing work in England, helping to increase support for walking, wheeling and cycling. As a key member of the Policy and Communications leadership team, you will raise the profile of Walk Wheel Cycle Trust, strengthen engagement with supporters and influence decision-makers to create positive change. 

Working closely with senior leaders, you will shape political strategy, develop clear and compelling messages, and build strong relationships with policymakers, partners and stakeholders. You will use evidence, insight and collaboration to influence national policy and help deliver our UK-wide goals. 

This is an exciting opportunity to drive real change by championing healthier, greener and more accessible journeys for everyone. 

What You’ll Be Doing 

• Lead our influencing work with the UK Government and coordinating that with our influencing work with the other three nations, government agencies, mayors and regional policymakers.

• Build trusted relationships with UK Government policymakers and partners who share our goals. 

• Provide strategic advice to the charity’s senior leaders on communications and political risks and opportunities. 

• Lead our UK-wide and England focused media and communications team, building and protecting the charity’s reputation. 

• Working with the Head of Brand and Marketing to plan and implement our supporter engagement campaigns. 

This role is ideal for someone who enjoys leading both communications and public affairs for a cause, working with others internally and externally to achieve positive change. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• Extensive experience influencing the UK Government, and the ability to provide strategic advice to senior leaders on political and communications risks and opportunities. This is the most important experience to be successful in this role. 

• Experience working in coalition with other external partners to achieve policy and communications goals. 

• Ability to build positive profile in the media and protect reputation in a crisis. 

• Excellent communication and influencing skills. 

• Successful leader of a multi-disciplinary policy and communications team. 

• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

WellbeingSupport 

• 28 days’ leave per annum plus bank holidays for full-time employees 

• Option to buy an extra week of annual leave (pro-rata for part-time employees) 

• Paid volunteer days to support causes you care about 

• Free, confidential support service available 24/7 

• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

FinancialBenefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays. 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 

• Bike, computer and season ticket loans 

• Discount benefits 

• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London). 

• Death in Service benefit – 3 x annual Salary 

Family FriendlyPolicies 

• Enhanced maternity and paternity pay 

• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 13 September 2026 

• Interviews will be held via Microsoft Teams during the week of 05 October 2026. To apply, please complete our online application form. 

• We actively welcome applications from people of all backgrounds, particularly those underrepresented in our workforce, including people of colour and candidates with disabilities. Adjustments are available throughout the recruitment process. 

• Adjustments are available throughout the application process. 

Who we are

Nature is in crisis. People are destroying and consuming the natural world at a devastating rate, threatening the ecosystems on which all life depends. Birds are our early warning system, revealing the health of our planet and helping us understand the urgent action needed to protect it.

BirdLife International is the world’s largest partnership for nature conservation, bringing together 125 national organisations across six continents to protect birds, biodiversity and the natural systems that sustain life. Through our unique local-to-global approach, we work at the intersection of science, policy and community action to tackle the global nature and climate crises.

Using world-leading bird science, we collect and analyse data from across continents, landscapes and seascapes to identify the most effective and innovative conservation solutions. Our work conserves species, safeguards critical habitats and empowers communities to create lasting change for nature and people.

At the heart of BirdLife is a powerful global movement. More than two million birders, scientists and local volunteers help track, study and protect birdlife around the world, generating the knowledge and action needed to drive conservation impact at scale. Together, we are giving nature a voice and building a future in which birds, wildlife and people can thrive.

BirdLife International’s Development Team is in an exciting new phase of recruitment and growth and will be hiring for a number of roles to support growth and sustainability across the organisation – including this newly created role.

About the role

Reporting to the Chief Development Officer and working closely with colleagues globally, the Head of Trusts and Foundations will lead the organisation’s largest income-generation area. Much of this support comes through relationship-led, long-term, multi-year partnerships that underpin the organisation’s global conservation work. Seeking to grow, develop and diversify this area, the Head of Trusts and Foundations will play both an operational and strategic role – personally winning and managing larger accounts, as well as developing the team and the strategy. The successful candidate will inherit a committed and experienced international team, a strong portfolio of existing funders and an organisation with a globally respected conservation mission. They will also play a critical role in shaping the next phase of growth and helping BirdLife expand its reach among major funders globally.

Key Responsibilities:

• Develop and execute a comprehensive trusts & foundations strategy to grow restricted and lightly restricted multi-year income globally.
• Lead, coach and develop the 3-person Trusts & Foundations team.
• Represent Trusts & Foundations on the Development Management Team to steward the Development programme at BirdLife and collectively lead transformational change, especially the shared delivery of the Development strategy.
• Represent Trusts & Foundations on the Principal Gifts Working Group to progress transformational trust and foundation opportunities alongside principal gifts.
• Identify opportunities to grow BirdLife’s global trusts and foundations donor base.
• Personally develop and manage BirdLife’s largest and most complex trust and foundation relationships and lead cultivation of transformational trust and foundation prospects.
• Set and monitor trusts & foundations income targets and performance goals; track progress, pipeline health and compliance status and provide regular reports to leadership on revenue generation, taking corrective action as needed.
• Manage the Trusts & Foundations team budget, recruitment and resource allocation.

Who we are looking for

This role would suit a seasoned trusts and foundations leader, ideally with experience in the conservation and/or international NGO space. We are looking for someone who enjoys being a player-coach, both hands-on and strategic, with experience securing and managing transformative (6- and 7-figure) grants – and coaching others to do the same.

• Experience personally raising six- and seven-figure grants from trusts and foundation donors and managing ongoing relationships with them.
• Experience of successfully developing and delivering a trusts & foundations fundraising strategy.
• Experience working in an international, complex, not-for-profit environment.
• Experience managing a small trusts & foundations team, including budgetary responsibility.
• Expert knowledge of current and evolving trusts & foundations fundraising practice.
• Good understanding of climate, biodiversity, civil society and nature conservation issues, or willingness to learn.
• Solid knowledge of restricted funding compliance, reporting and grant management.

Location: Remote, UK, with travel to the David Attenborough Building in Cambridge
Closing date: 9 a.m. Monday 5th October

Prospect Researcher

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Prospect Researcher

Salary - £33,201.00 (ROE) £36,924.00 (LON)

Location: Nationwide

Full-time

Our offer to you 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: 

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme (subject to terms)
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping 

 About Us 

This is a fantastic opportunity to join a team of over 1,100 employees and over 20,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).

Job Summary 

At St John Ambulance, we're committed to saving lives through first aid, healthcare, and volunteering. To continue growing our impact, we're looking for an experienced Prospect Research Manager to lead and develop our prospect research function within the Philanthropy and Partnerships team. This is an exciting opportunity to shape the future of fundraising by identifying and qualifying high-value prospects, providing strategic insight, and ensuring our fundraising teams have the intelligence they need to build lasting relationships with donors, corporate partners, and trusts and foundations.

Working as part of the Fundraising, Brand and Communications Directorate, you'll develop a strategic roadmap for prospect research, oversee due diligence to help protect the charity's reputation, and work closely with colleagues across fundraising and data to maximise the potential of our Microsoft 365 CRM. Your expertise will help drive sustainable income growth while ensuring our data, processes, and practices meet the highest standards of quality, compliance, and data protection.

About You 

You'll be an experienced and strategic prospect research professional with a strong understanding of how insight, data, and relationship-building can support successful fundraising. You'll combine excellent research skills with a proactive approach, using your expertise to identify opportunities, provide valuable intelligence, and help shape fundraising decisions.

To be successful in this role, you'll bring:

·Significant experience of undertaking prospect research and due diligence within a charity, fundraising, or commercial environment, with the ability to identify and assess new opportunities.

·Strong research and analytical skills, with experience using a range of research tools, databases, and CRM systems to produce accurate, insightful reports and recommendations.

·The ability to develop and implement effective strategies, systems, and processes that improve ways of working and support organisational goals.

·Experience building strong relationships and collaborating with colleagues and stakeholders at all levels, including briefing and influencing senior leaders.

·Excellent communication skills, with the ability to present complex information clearly, produce high-quality written reports, and tailor messages for different audiences.

·A thorough understanding of data protection principles, fundraising compliance, and ethical approaches to prospect research and donor engagement.

·Strong organisational and time management skills, with the ability to manage competing priorities, work independently, and deliver high-quality work to deadlines.

·A proactive and opportunity-focused approach, with the ability to spot potential, contribute positively to a team environment, and demonstrate St John Ambulance's HEART values.

You will also have strong IT skills, including experience using Microsoft Office applications and CRM databases. A good standard of education, including GCSEs (or equivalent) in English and Maths (Grade 4/C or above), is required.

About the Role 

·Lead the development and delivery of St John Ambulance's prospect research strategy, creating a roadmap that supports fundraising priorities across philanthropy, corporate partnerships, trusts, and foundations.

·Manage the prospect research function, identifying and qualifying high-value funding opportunities while providing strategic insight to help maximise fundraising income.

·Conduct high-quality prospect research, network mapping, and due diligence, ensuring all recommendations align with the charity's ethical fundraising policy and protect its reputation.

·Build and manage fundraising pipelines by identifying new prospects, tracking opportunities, and working closely with fundraising colleagues to move prospects successfully through the cultivation journey.

·Develop and embed effective processes for prospect referral, research, and data management, ensuring accurate CRM records, GDPR compliance, and the adoption of fundraising best practice.

·Collaborate with colleagues across St John Ambulance and The Order of St John, presenting research findings, sharing expertise, and helping to build prospect research capability across the fundraising team.

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

If you are a current St John Ambulance employee, please apply here: Click here 

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below 

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have seven networks including The Armed Forces Network, The Disability & Accessibility Network, The Family & Carers Network, The Heritage & Ethnicity Equity Network, LGBTQIA + Equity, The Multifaith Network & The Women’s Network. We do nottolerate any form ofdiscriminationandengendera sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship.We believe passionately in equality, diversity and inclusion.

St John Ambulance is proud to be a signatory of the Armed Forces Covenant. We are committed to supporting current and former members of the Armed Forces, reservists, veterans, cadet force adult volunteers, and military families, ensuring they are treated fairly and are not disadvantaged in their recruitment or employment with us.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'. 

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy. 

Are you looking to work somewhere that actually invests in growing its people?

Do you love getting stuck into the day-to-day finance work as much as the bigger-picture strategy side?

Are you keen to be part of a Christian charity that's genuinely changing children's futures?

TLG’s Finance Manager role could be the role for you!

Title: Finance Manager

Location: Hybrid – TLG’s National Support Centre, Bradford, West Yorkshire (40% office-based including Tuesdays)

Salary: £37,066 - £40,090 (FTE)

Hours: Flexible,30 – 37.5 hours per week (0.8 – 1.0 FTE)

Reporting To: Director of Finance

Contract: Permanent

About TLG

Transforming Lives for Good (TLG) is a Christian children’s wellbeing charity rooted in the conviction that the local church is central to God’s mission of restoration and hope for children and families. Today, through our existing programmes of Early Intervention and Make Lunch, over 220 churches are partnering with TLG, supporting 4,699 children each year, with 1,059 children and family members connecting into the wider support of the church as a place of belonging, care and hope.

About the Role

As we journey towards our vision to bring fullness of life for every child, no matter what struggles they face, we’re looking for a passionate, motivated and mission-driven individual to join our team as Finance Manager. 

The Finance Manager will play a central role in shaping the financial strength and future growth of the charity. As the operational lead for day-to-day finance, you’ll ensure robust financial controls, deliver accurate and timely reporting, and provide clear, strategic insight that empowers leaders across the organisation. Working closely with the Director of Finance, you will be a key voice in safeguarding financial health and driving forward our mission.

As someone who has completed or nearly completed their Accountancy qualification, you will be given responsibility in an environment centred on growth. The Finance Manager will lead a high-performing finance function, bringing expertise across budgeting, forecasting, financial planning, and analysis. You will oversee and continually improve financial systems and processes, ensuring they are efficient, compliant, and fit for a growing organisation with ambitious goals. As you take on this impactful role, we will support and develop you as a leader with sector-leading internal and external training.

Some of the role responsibilities include elements of:

• Financial Management & Reporting
• Budgeting & Planning
• Systems & Processes
• Financial Leadership

Whilst the responsibilities and feel of the role will be familiar to someone with a career in charity finance, the close work with TLG’s commercial subsidiaries, the opportunity to speak strategically in the future of the charity, the focus on career development and the environment of grace and faith encompassing TLG make this role an attractive proposition for anyone who wants to make a difference for Jesus within the finance sector.

About You

You will be a fully or nearly Qualified Accountant who wants to grow in a finance career with an organisation committed to seeing you flourish. You can work well within a high‑performing finance function, bringing strong charity finance experience, excellent technical skills, and the ability to communicate clearly across the organisation, including with department heads throughout the team. You’ll balance strategic oversight with hands‑on delivery of management accounts, budgeting and reporting. Alongside this, you’ll bring an active Christian faith, playing a full part in the spiritual life of the organisation and working sensitively with people of all backgrounds.

Next Steps

For more information about TLG, the role and the person specification, please see the attached Job Pack.

To apply for the position, please send a CV and completed Candidate Bio Details Form to Christian Jobs.

If you have any questions, please do not hesitate to contact Joe at Christian Jobs.

Head of Campaigns & Communication

Contract: Permanent

Hours: 35

Location: Hybrid - 2 days per week from Finsbury Park centre

Starting salary:£58,965

Closing date: 30th September 2026

Expected date of interviews: Week Commencing 5th October 2026

Job ref: VA803

Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.

We have an exciting opportunity to lead our campaigns and communications team, delivering innovative and impactful campaigns in support of Freedom from Torture’s influencing goals to ensure the international ban on torture is upheld and survivors of torture are treated fairly within the UK asylum system.

The Head of Campaigns and Communications is responsible for our brand, marketing, digital, campaigning and media function, delivering impactful messages to influence, harness engagement and support income generation at Freedom from Torture.

About the role

This pivotal role supports Freedom from Torture to reach more people, to highlight the impact of our specialist services for survivors of torture and to engage the public and politicians to support our vision for a world free from torture.

The impactful campaigns and strategic communications that this role oversees will support income growth, media profile and influencing.It will shape how Freedom from Torture communicates, reaching new audiences and lead the development of a multi-year campaign to uphold the torture ban.

Managing a team of digital, media and brand experts, the successful candidate will build a strong network of stakeholder relationships to support success in fundraising and influencing.

About you

You will be an expert communicator and campaign strategist with a deep understanding of developing and delivering audience led campaigns to drive change.You will have a track record of delivering campaign wins and senior experience in strategic communications.You will be an expert in digital led communications and engagement.

You will have a deep interest in human rights and an understanding of the political environment and effective tools to influence.You will thrive in a fast paced environment whilst retaining the ability to remain focused on strategic goals.An excellent people leader, you will have experience in leading multi disciplinary communications and campaigns teams with a focus on creating a supportive culture to enable high performance.

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £58,965 - £68,399.

To view the Job Description and Person Specification, please click here.

To apply, please provide a CV and fill in the downloadable application form.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactorystandard DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

Harris Hill are delighted to be partnering with Action for Pulmonary Fibrosis (APF), the UK’s leading charity for people affected by pulmonary fibrosis, to recruit a Head of Support Services.

Salary: £50,000 – £59,000 per annum
Location: Hybrid role, with attendance at the charity’s Peterborough office for team meetings, collaboration and other key activities, typically on a quarterly basis, alongside travel to meetings, events and partner sites as required.

With an ambitious five-year strategy, APF is entering an exciting period of growth. The successful candidate will play a key role in developing and expanding its support services, ensuring they are accessible, inclusive, evidence-led and sustainable.

Key responsibilities

• Lead the strategic direction, planning and continuous improvement of APF’s patient-facing support services.
• Lead the redesign of APF’s Support Group Network, using insight, evaluation and lived experience to develop a sustainable and inclusive new model.
• Work with the Support Line team to develop a new delivery model that expands access to specialist support.
• Drive innovation, including the appropriate use of technology and digital solutions to improve access, quality and experience.
• Lead and develop teams across the Support Line and Support Networks, creating a supportive, inclusive and accountable culture.
• Oversee the delivery and development of APF’s Support Line, Support Networks and volunteering approach.
• Ensure people affected by pulmonary fibrosis are meaningfully involved in shaping services.
• Build strong partnerships with healthcare professionals, clinical colleagues, community organisations and other external stakeholders.
• Develop and oversee partnership arrangements, KPIs, reporting and evaluation.
• Ensure services operate safely and effectively, with strong safeguarding, governance, risk management and quality processes.
• Manage budgets and resources effectively, contributing to financial planning and forecasting.
• Work with Fundraising colleagues to provide service insight, outcomes and evidence to support funding proposals and reports.
• Represent APF externally and promote its support offer and approach.

We are looking for:

• Significant experience of leading service change and developing new models of delivery using insight, evaluation and user feedback.
• Strong experience of partnership working, including formal agreements, KPIs, reporting and evaluation.
• Experience managing teams, budgets and resources, with the ability to develop and motivate others.
• Experience working with volunteers, peer support groups, communities or people with lived experience.
• An understanding of safeguarding, confidentiality, data protection and risk management within service delivery.
• Experience of using data, insight and feedback to improve services and demonstrate impact.
• Excellent communication and relationship-building skills, with the ability to build trust across a wide range of stakeholders.
• Strong planning, prioritisation and problem-solving skills.
• A collaborative and values-led approach, with sound judgement and confidence making decisions.
• A commitment to inclusive, accessible and person-centred support.

Experience within a health charity, patient organisation, helpline, peer support or voluntary sector setting would be desirable, as would experience working with healthcare professionals or NHS stakeholders.

This is a unique opportunity to shape and grow APF’s support offer and make a meaningful difference to people affected by pulmonary fibrosis.

If you are an experienced support services leader looking for a role where you can combine strategic leadership with real-world impact, we would love to hear from you.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Harwood Road Registered Care Home in Fulham, London

Sounds great, what will I be doing?

This is an opportunity for an experienced and passionate Manager to lead a CQC-regulated care service, ensuring the delivery of outstanding care, support, and accommodation for residents. You will have overall responsibility for service quality, regulatory compliance, operational performance, and team leadership, driving a person-centred and recovery-focused approach that empowers service users and promotes positive outcomes. Working closely with staff, stakeholders, and residents, you will maintain high standards across all CQC Key Lines of Enquiry (KLOEs), lead continuous improvement initiatives, manage risk effectively, and oversee the development and delivery of the service's annual business plan. This role is ideal for a strong leader who is committed to achieving excellence, fostering a positive culture, and delivering safe, effective, caring, responsive, and well-led services.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

For this role, we are looking for an experienced and compassionate leader with a Level 5 qualification in Health and Social Care (or equivalent) and a proven track record of managing services that support individuals with complex mental health needs. The successful candidate will have strong leadership and people management skills, with experience in recruitment, induction, supervision, performance management, and staff development, alongside the ability to motivate and empower teams to achieve positive outcomes. You will bring sound knowledge of housing management, financial and budgetary oversight, and the ability to analyse service performance, identify areas for improvement, and implement effective change. Excellent communication and relationship-building skills are essential, as the role requires close partnership working with service users, families, local authorities, healthcare professionals, and community organisations. Above all, you will demonstrate empathy, resilience, and a genuine commitment to recovery-focused practice, while championing equality, diversity, inclusion, and high-quality person-centred care.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Overview

Looking for a rewarding career where you can make a real difference?

Join our team at HMP Channings Wood as a Recovery Coordinator and help people overcome challenges, reduce the impact of drug and alcohol use, and take positive steps towards recovery.

You'll work closely with individuals throughout their recovery journey, providing tailored support, delivering interventions, facilitating group sessions, and helping people access the services they need to achieve lasting change.

Experience in substance misuse, criminal justice, mental health, social care, or a related field is beneficial, but we're equally interested in people with strong transferable skills, a passion for supporting others, and a commitment to making a difference.

This is an exciting time to join us. HMP Channings Wood is preparing for a significant prison expansion, creating opportunities for development, progression, and future career growth within a growing service.

If you're looking for a role with purpose, where you can empower people to build healthier, more positive futures, we'd love to hear from you.

Where: HMP Channings Wood 

Hours: 37.5 per week 

Contract Type: Permanent 

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

This is a rolling recruitment campaign and applications will be reviewed as they are received. The vacancy will close once a suitable candidate has been appointed, so early applications are encouraged.

Responsibilities

Looking for a Rewarding Career Where You Can Make a Real Difference?

As a Recovery Coordinator at HMP Channings Wood, you'll support people to overcome challenges, reduce the impact of drug and alcohol use, and take positive steps towards recovery.

You'll work closely with individuals throughout their recovery journey, helping them identify goals, access support, build resilience, and make sustainable changes that improve their health and wellbeing.

Experience in substance misuse, criminal justice, mental health, social care, or a related field can be beneficial, but we're equally interested in people with strong transferable skills, a passion for supporting others, and a commitment to making a difference.

Why Join Us?

This is an exciting time to join our team. HMP Channings Wood is preparing for a significant prison expansion, and our service will grow alongside it to support an increasing prison population.

Joining us now means becoming part of a growing team with exciting opportunities for development, progression, and future career growth.

What You'll Do

• Carry out assessments and develop personalised recovery plans.
• Support individuals throughout their recovery journey.
• Deliver one-to-one interventions and facilitate group sessions.
• Help reduce drug and alcohol-related harm and promote healthier lifestyles.
• Signpost and refer individuals to appropriate support services.
• Advocate on behalf of service users to improve access to support.
• Work collaboratively with prison staff, healthcare teams, and partner organisations.
• Support people to build confidence, resilience, and independence.
• Monitor progress and review outcomes to support positive change.

What We're Looking For

You might be a great fit if you:

• Enjoy helping and supporting others.
• Communicate effectively and build positive relationships.
• Can motivate and engage people who may be reluctant to access support.
• Are organised and able to manage competing priorities.
• Work well independently and as part of a team.
• Have a proactive, solution-focused approach.
• Are committed to learning and developing your skills.

Experience in substance misuse, criminal justice, mental health, social care, healthcare, community work, counselling, coaching, mentoring, or related services is welcomed but not essential. We value attitude, motivation, and transferable skills and will provide support to help you develop in the role.

What We Offer

• 25 days annual leave capped at 30 days. 
• Paid weekly Wellbeing Hour.
• Pension scheme and employee wellbeing support.
• Discounts on shopping, travel, and entertainment.
• Ongoing training and career development opportunities.

Join Us

At Change Grow Live, we believe everyone deserves the opportunity to change, grow, and live life to its full potential.

Apply today and help people take positive steps towards recovery, wellbeing, and a brighter future.

This is a rolling recruitment campaign and applications will be reviewed as they are received. The vacancy will close once a suitable candidate has been appointed, so early applications are encouraged.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. 

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

Closing Date

25/11/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Lead the next chapter of homelessness and support services in Exmouth.
Join Open Door Exmouth as we expand our services, launch a new Support Hub and strengthen pathways from crisis to stability and hope. 

Open Door Exmouth has supported local people for over 30 years. What began as a homeless drop-in has grown into a multi-service charity delivering practical support, trusted relationships and opportunities for people to move forward with dignity and hope. Today, our services include a Community Café, Support Service, Parent Hub, Youth Service, Community Craft Room and Men's Shed. Rooted in Christian values, we are committed to creating safe, welcoming and non-judgemental spaces where people can access support and belonging. 

We are seeking an exceptional Homelessness Support Services Manager to lead and develop our growing homelessness and support services. This is a new senior leadership role created through the Ending Homelessness in Communities Fund (EHCF), which will expand our support offer and establish a new five-day Support Hub.

Reporting directly to the CEO, you will provide strategic and operational leadership across our homelessness and support services. You will lead a dedicated team, oversee safeguarding and quality assurance, strengthen tenancy sustainment and homelessness prevention work, develop partnerships across housing, health and the voluntary sector, and ensure services deliver meaningful outcomes for people facing homelessness, crisis and multiple disadvantage. 

This role offers a rare opportunity to help shape the future of homelessness support in Exmouth, influence local partnership working, and lead a service that combines compassion, practical support and long-term impact. 

If you are a compassionate, values-led leader with experience of homelessness, housing, community support, social care or a related field, we'd love to hear from you.

Connecting evidence, community experience and local action to build a shared understanding of East Surrey

Be part of establishing a new Community Insight Partnership.

Are you a skilled relationship-builder who can bring people together, identify themes across different sources of information and turn community intelligence into clear, useful insight?

The Opportunity

ESCIP is a one-year proof of concept designed to strengthen how community experience and VCSE intelligence inform local decision-making. It connects voluntary, community and social enterprise organisations with health, local authority and wider partners, creating stronger two-way feedback between communities and decision-makers.

This is not primarily an administrative post. You will build trusted relationships, coordinate a new quarterly forum, develop practical ways to gather and synthesise intelligence, and demonstrate how insight has influenced priorities and action. Because the programme is new, you will have genuine scope to shape how it works.

What You Will Achieve

Over the first 12 months, you will:

• Establish a quarterly East Surrey VCSE and Community Forum.
• Build trusted relationships with diverse VCSE organisations, including smaller groups and under-represented communities.
• Develop and test practical two-way feedback mechanisms between communities, VCSE partners and system leaders.
• Map intelligence sources and introduce consistent approaches to gathering and synthesising insight.
• Produce concise briefings highlighting emerging themes and implications for decision-makers.
• Maintain strategic relationships across health, local government, housing and neighbourhood partners.
• Support independent evaluation and contribute to the case for Year 2.

Main Responsibilities

Partnerships and Networks

• Coordinate day-to-day delivery of ESCIP, maintaining workplans, milestones and actions.
• Plan and support the quarterly East Surrey VCSE and Community Forum.
• Develop strong relationships across the VCSE sector and with NHS, local authority, housing, primary care and neighbourhood partners.
• Maintain wider partner engagement through targeted conversations, briefings and limited observer participation.
• Represent ESCIP professionally and act as a key point of contact.

Engagement and Community Insight

• Plan and deliver insight activity, including stakeholder conversations, workshops, surveys, desk research and analysis.
• Enable organisations of different sizes and capacities to contribute, particularly voices less often heard.
• Map existing intelligence sources, identify gaps and common themes, and distinguish between individual feedback, recurring themes and wider evidence.

Communication, Influence and Learning

• Turn qualitative and quantitative information into accessible summaries, briefings and recommendations.
• Create visible feedback loops so contributors understand what was heard and what happened next.
• Prepare stakeholder briefings and contribute to programme and funder reporting.
• Work with the independent evaluator and contribute learning to the future development of ESCIP.

Working Arrangements

This is a part-time role based in Oxted with autonomy and variety. Some meetings and community activity will take place across East Surrey, so the postholder must be able to travel within the area. Reasonable travel expenses will be reimbursed.

Occasional evening activity may be required by prior agreement, with time off in lieu. The postholder will work closely with colleagues from VASE and CSVA and will have access to office space, HR support and appropriate IT equipment.

About You

We welcome transferable experience from community development, participation, research, service improvement, public engagement, local government, health or partnership working.

Experience, Knowledge and Skills

Essential

• Experience building productive relationships across organisations, sectors or communities.
• Experience planning and facilitating meetings, workshops or engagement activities.
• Experience gathering information or feedback and identifying meaningful themes and insights.
• Ability to translate complex information into clear reports, briefings and recommendations.
• Ability to organise projects or programmes, manage competing priorities and deliver outcomes with limited supervision.
• Strong written, verbal and interpersonal communication skills, including confidence engaging senior stakeholders.
• Commitment to equitable and inclusive engagement, with an understanding of barriers faced by smaller organisations and under-represented communities.
• Confidence using standard digital tools for collaboration, data analysis, presentations and record-keeping.

Desirable

• Knowledge of the VCSE sector in East Surrey or a comparable area.
• Understanding of health inequalities, neighbourhood working, integrated care or local government.
• Experience of monitoring and evaluation, research methods or funder reporting.

Please see the Application Pack for full details.

How to apply

Please submit:

• A current CV, including contact details and employment or activity history.

• A personal statement answering the three questions below. Please use no more than 350 words for each answer.

1. Building relationships

Tell us about a time when you built positive relationships with people from different organisations or backgrounds to achieve a shared goal. What did you do, how did you handle different perspectives, and what was the outcome?

We will assess: relationship-building, collaboration, communication and influencing.

2. Turning information into insight

Tell us about a time when you gathered information, feedback or community views and used them to improve a service, project or decision. How did you identify the important themes and communicate your findings?

We will assess: curiosity, analytical thinking, judgement and clear communication.

3. Organisation and initiative

Tell us about a project or piece of work that you coordinated from start to finish. How did you organise the work, manage stakeholders and keep delivery moving when priorities changed?

We will assess: planning, initiative, prioritisation and delivery.