Volunteer management volunteer roles

VOLUNTEER ADMINISTRATOR

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Keeping records and data up to date and taking notes at meetings

• Preparing mail-outs

• Answering enquiries

• Accessing the branch Remap Email and Portal accounts

• Booking venues for meetings

• Ensuring branch members are aware of current agreements/activities

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Comfortable organising the administration of a group

• Able to follow Remap policies and procedures

• Able to understand and apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures and a commitment to our aims and values

You’ll also need to complete the induction checklist and some online training.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Volunteer Role

Till Volunteer

Volunteer Manager

Shop Manager

Where you will be based

Shop: Oxfam Boroughbridge Shop

Why we want you.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide full.

training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be.

looking for work experience, the opportunity to meet new people, or keep.

active.

By volunteering with us in one of our amazing retail spaces

you will be raising essential funds for Oxfam – all whilst.

learning new skills and meeting some incredible people.

What you will be doing

Undertaking shop related tasks agreed with the Manager, for example:

Chatting to customers, giving great service on the till.

Selecting, sorting, and pricing donated stock.

Visual merchandising: creating eye-catching window and in-store displays.

Accepting donations from members of the public, speaking to the donors

and asking them a few questions.

Following clear instructions to label donations in order to maximise

income.

This role may include occasionally lifting boxes. We prioritise a safe

working environment and provide comprehensive health and safety.

training to all volunteers.

The skills you need.

We ask that you are reliable and on time for your volunteering.

Full training and support are given for this role - no prior experience is

Required.

Happy to be part of a team and collaborate effectively with others.

Happy to speak with other people, and follow instructions to complete a

task.

What's in it for you.

Some lunch and travel costs paid (speak to the Manager first to

understand what is covered)

Access to training and development

Grow your confidence and meet new people.

Flexible volunteering schedules that fit your lifestyle

Free confidential support by the Retail Trust

Possible references for future employers

Disclaimer

Additional information:

We warmly welcome everyone to apply and are dedicated to creating an

inclusive and diverse environment. If you have any particular needs,

please talk to the Manager, and we can consider possible adjustments.

We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please.

speak to a manager for assistance.

Volunteer Role

Till Volunteer

Volunteer Manager

Shop Manager

Where you will be based :

Shop: Wetherby Oxfam Shop

Why we want you.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide full.

training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be.

looking for work experience, the opportunity to meet new people, or keep.

active.

By volunteering with us in one of our amazing retail spaces

you will be raising essential funds for Oxfam – all whilst.

learning new skills and meeting some incredible people.

What you will be doing

Undertaking shop related tasks agreed with the Manager, for example:

Chatting to customers, giving great service on the till.

Selecting, sorting, and pricing donated stock.

Visual merchandising: creating eye-catching window and in-store displays.

Accepting donations from members of the public, speaking to the donors

and asking them a few questions.

Following clear instructions to label donations in order to maximise

income.

This role may include occasionally lifting boxes. We prioritise a safe

working environment and provide comprehensive health and safety.

training to all volunteers.

The skills you need.

We ask that you are reliable and on time for your volunteering.

Full training and support are given for this role - no prior experience is

Required.

Happy to be part of a team and collaborate effectively with others.

Happy to speak with other people, and follow instructions to complete a

task.

What's in it for you.

Some lunch and travel costs paid (speak to the Manager first to

understand what is covered)

Access to training and development

Grow your confidence and meet new people.

Flexible volunteering schedules that fit your lifestyle

Free confidential support by the Retail Trust

Possible references for future employers

Disclaimer

Additional information:

We warmly welcome everyone to apply and are dedicated to creating an

inclusive and diverse environment. If you have any particular needs,

please talk to the Manager, and we can consider possible adjustments.

We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please.

speak to a manager for assistance.

Volunteer Role

Stock Volunteer

Volunteer Manager

Shop Manager

Where you will be based

Shop: Oxfam Shop Thirsk

Why we want you.

Please note: This role is only suitable for applicants aged,

18 and over.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide full.

training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be.

looking for work experience, the opportunity to meet new people, or keep,

active.

By volunteering with us in one of our amazing retail spaces

you will be raising essential funds for Oxfam – all whilst,

learning new skills and meeting some incredible people.

What you will be doing

Undertaking shop related tasks agreed with the Manager, for example:

Selecting, sorting, and pricing donated stock.

Chatting to customers who drop off donations and other members of the

team.

Preparing stock to be put out on the shop floor, ready for sale.

Researching valuable and vintage stock.

Photographing and listing items for the online shop.

This role may include occasionally lifting boxes. We prioritise a safe

working environment and provide comprehensive health and safety,

training to all volunteers.

The skills you need.

We ask that you are reliable and on time for your volunteering.

Full training and support are given for this role - no prior experience is

required

Happy to be part of a team and collaborate effectively with others.

What's in it for you.

Some lunch and travel costs paid (speak to the Manager first to

understand what is covered)

Access to training and development

Grow your confidence and meet new people.

Flexible volunteering schedules that fit your lifestyle

Free confidential support by the Retail Trust

Possible references for future employers

Disclaimer

Additional information:

We warmly welcome everyone to apply and are dedicated to creating an

inclusive and diverse environment. If you have any particular needs,

please talk to the Manager, and we can consider possible adjustments.

We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please

speak to a manager for assistance.

Volunteer Role

Stock Volunteer

Volunteer Manager

Shop Manager

Where you will be based

Shop: Oxfam Shop Goodramgate, York

Why we want you.

Please note: This role is only suitable for applicants aged,

18 and over.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide full.

training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be.

looking for work experience, the opportunity to meet new people, or keep,

active.

By volunteering with us in one of our amazing retail spaces

you will be raising essential funds for Oxfam – all whilst,

learning new skills and meeting some incredible people.

What you will be doing

Undertaking shop related tasks agreed with the Manager, for example:

Selecting, sorting, and pricing donated stock.

Chatting to customers who drop off donations and other members of the

team.

Preparing stock to be put out on the shop floor, ready for sale.

Researching valuable and vintage stock.

Photographing and listing items for the online shop.

This role may include occasionally lifting boxes. We prioritise a safe

working environment and provide comprehensive health and safety,

training to all volunteers.

The skills you need.

We ask that you are reliable and on time for your volunteering.

Full training and support are given for this role - no prior experience is

required

Happy to be part of a team and collaborate effectively with others.

What's in it for you.

Some lunch and travel costs paid (speak to the Manager first to

understand what is covered)

Access to training and development

Grow your confidence and meet new people.

Flexible volunteering schedules that fit your lifestyle

Free confidential support by the Retail Trust

Possible references for future employers

Disclaimer

Additional information:

We warmly welcome everyone to apply and are dedicated to creating an

inclusive and diverse environment. If you have any particular needs,

please talk to the Manager, and we can consider possible adjustments.

We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please

speak to a manager for assistance.

Volunteer Role Retail Volunteer
Volunteer Manager Shop Manager
Where you will be based Oxfam Boroughbridge Shop
Why we want you
Please note: This role is only suitable for applicants aged
18 and over.
We’re seeking friendly, reliable individuals aged 18 or over who want to make a
difference in their community. No prior experience is needed, as we provide full
training. If you’re open to learning, enjoy working with others, and have a
passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be
looking for work experience, the opportunity to meet new people, or keep
active.
By volunteering with us in one of our amazing retail spaces
you will be raising essential funds for Oxfam – all whilst
learning new skills and meeting some incredible people.
What you will be doing
Undertaking shop related tasks agreed with the Manager, for example:
Selecting, sorting, and pricing donated stock.
Chatting to customers, giving great service on the till.
Researching valuable and vintage stock.
Visual merchandising: creating eye-catching window and in-store displays.
Photographing and listing items for the online shop.
This role may include occasionally lifting boxes. We prioritise a safe
working environment and provide comprehensive health and safety
training to all volunteers.
The skills you need
We ask that you are reliable and on time for your volunteering
Full training and support is given for this role - no prior experience is
required
Happy to be part of a team and collaborate effectively with others
What's in it for you
Some lunch and travel costs paid (speak to the Manager first to
understand what is covered)
Access to training and development
Grow your confidence and meet new people
Flexible volunteering schedules that fit your lifestyle
Free confidential support by the Retail Trust
Possible references for future employers
Disclaimer
Additional information:
We warmly welcome everyone to apply and are dedicated to creating an
inclusive and diverse environment. If you have any particular needs,
please talk to the Manager, and we can consider possible adjustments.
We conduct ID checks for all volunteers and require one reference upon
application. If you have any difficulties providing a reference, please
speak to a manager for assistance.

Volunteer Role Retail Volunteer
Volunteer Manager Shop Manager
Where you will be based Helmsley Oxfam Shop
Why we want you
Please note: This role is only suitable for applicants aged
18 and over.
We’re seeking friendly, reliable individuals aged 18 or over who want to make a
difference in their community. No prior experience is needed, as we provide full
training. If you’re open to learning, enjoy working with others, and have a
passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be
looking for work experience, the opportunity to meet new people, or keep
active.
By volunteering with us in one of our amazing retail spaces
you will be raising essential funds for Oxfam – all whilst
learning new skills and meeting some incredible people.
What you will be doing
Undertaking shop related tasks agreed with the Manager, for example:
Selecting, sorting, and pricing donated stock.
Chatting to customers, giving great service on the till.
Researching valuable and vintage stock.
Visual merchandising: creating eye-catching window and in-store displays.
Photographing and listing items for the online shop.
This role may include occasionally lifting boxes. We prioritise a safe
working environment and provide comprehensive health and safety
training to all volunteers.
The skills you need
We ask that you are reliable and on time for your volunteering
Full training and support is given for this role - no prior experience is
required
Happy to be part of a team and collaborate effectively with others
What's in it for you
Some lunch and travel costs paid (speak to the Manager first to
understand what is covered)
Access to training and development
Grow your confidence and meet new people
Flexible volunteering schedules that fit your lifestyle
Free confidential support by the Retail Trust
Possible references for future employers
Disclaimer
Additional information:
We warmly welcome everyone to apply and are dedicated to creating an
inclusive and diverse environment. If you have any particular needs,
please talk to the Manager, and we can consider possible adjustments.
We conduct ID checks for all volunteers and require one reference upon
application. If you have any difficulties providing a reference, please
speak to a manager for assistance.

About Trans Celebration

Trans Celebration is a trans-led, grassroots human rights and community organisation based in the UK, committed to advocating for and uplifting the voices of trans and gender-diverse communities. Through monthly campaigns, creative initiatives, and community events, we celebrate trans joy and increase awareness of gender diversity using platforms like fashion, beauty, and the arts.

We’re looking for a skilled Newsletter Volunteer to help us communicate our mission, campaigns, and events through engaging email marketing.

Job Summary

As the Newsletter Volunteer, you will support the creation and execution of email campaigns that promote Trans Celebration’s initiatives and community resources. This role is perfect for someone with experience in email marketing, CRM systems, and content creation who wants to make a meaningful difference while expanding their portfolio.

Key Responsibilities

• Create and manage email marketing campaigns that align with Trans Celebration’s mission and outreach goals.

• Write compelling content and calls-to-action for newsletters, updates, and promotions.

• Design and format newsletters using Mailchimp or similar tools, ensuring mobile responsiveness and visual appeal.

• Ensure clarity, accuracy, and consistency in messaging and layout.

• Develop and maintain segmented mailing lists for different campaign targets.

• Implement best practices in deliverability, personalisation, and A/B testing.

• Monitor and analyse campaign performance to inform future strategy.

• Ensure compliance with GDPR and anti-spam regulations.

What We’re Looking For

Skills & Experience:

• 2+ years of experience in email marketing and automation platforms (e.g. Mailchimp, HubSpot, Salesforce).

• 1+ years of HTML5 experience for customisation and formatting.

• Proficiency in Adobe Illustrator and/or CorelDRAW is a plus.

• Strong understanding of CRM strategy, list segmentation, and customer journey mapping.

• Excellent grammar, writing, and proofreading skills.

• Familiarity with GDPR and CAN-SPAM compliance.

Personal Attributes:

• Detail-oriented and organised with excellent time management.

• Self-motivated and able to work independently.

• Strong communication skills and collaborative mindset.

• Passionate about trans rights and inclusive communication.

• Comfortable working in a remote environment and taking initiative.

Work Environment

• On-site with flexable hours.

• Collaborative team with supportive leadership and mentorship opportunities.

Language Requirements

• Fluency in English (spoken and written) is essential.

How to Apply

To apply, please submit:

• A cover letter explaining your interest and relevant experience.

• A current CV or resume.

• At least two samples of email campaigns or newsletter content you've worked on.

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per week. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Volunteer Role

Till Volunteer

Volunteer Manager

Shop Manager

Where you will be based

Shop: Oxfam Shop Thirsk

Why we want you.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide full.

training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be.

looking for work experience, the opportunity to meet new people, or keep.

active.

By volunteering with us in one of our amazing retail spaces

you will be raising essential funds for Oxfam – all whilst.

learning new skills and meeting some incredible people.

What you will be doing

Undertaking shop related tasks agreed with the Manager, for example:

Chatting to customers, giving great service on the till.

Selecting, sorting, and pricing donated stock.

Visual merchandising: creating eye-catching window and in-store displays.

Accepting donations from members of the public, speaking to the donors

and asking them a few questions.

Following clear instructions to label donations in order to maximise

income.

This role may include occasionally lifting boxes. We prioritise a safe

working environment and provide comprehensive health and safety.

training to all volunteers.

The skills you need.

We ask that you are reliable and on time for your volunteering.

Full training and support are given for this role - no prior experience is

Required.

Happy to be part of a team and collaborate effectively with others.

Happy to speak with other people, and follow instructions to complete a

task.

What's in it for you.

Some lunch and travel costs paid (speak to the Manager first to

understand what is covered)

Access to training and development

Grow your confidence and meet new people.

Flexible volunteering schedules that fit your lifestyle

Free confidential support by the Retail Trust

Possible references for future employers

Disclaimer

Additional information:

We warmly welcome everyone to apply and are dedicated to creating an

inclusive and diverse environment. If you have any particular needs,

please talk to the Manager, and we can consider possible adjustments.

We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please.

speak to a manager for assistance.

Work Type: Hybrid
Location: Remote & In-Person (London-based office)
Role Type: Voluntary (Unpaid, with expenses covered)
Status: Actively Interviewing

Time Commitment & Work Schedule:

• First Month:

  • 16 hours total (4 hours per week on Tuesdays)

  • Office-based every Tuesday from 12:00 PM – 4:00 PM to shadow the current Project Manager (Michelle)

• Ongoing (After Month 1):

  • 2–3 hours per week on Tuesdays (remote/office-based as needed)

  • Attendance at weekly Jumping Beans team meetings every Tuesday from 7:30 PM – 8:30 PM (online)

• Additional Requirements:

  • Required to be in the office at least two weeks before each school holiday period for planning and final confirmations

  • Must attend at least 2–3 Jumping Beans sessions per term

About the Role:

Are you an organised and proactive individual passionate about community-led programmes that support children and families? We are looking for a dedicated Volunteer Project Manager to oversee and lead our Jumping Beans Team—a vibrant, child-focused initiative offering enriching experiences for local families.

Key Responsibilities:

General Responsibilities

• Lead and manage the Jumping Beans Team to ensure project success

• Coordinate and chair weekly Tuesday evening meetings

• Track team tasks, monitor progress, and ensure timely delivery

• Report regularly to the leadership team

• Collaborate across departments to align project goals and resource needs

On-Site Responsibilities During Jumping Beans Sessions:

1. Staff & Volunteer Coordination

• Brief staff and volunteers on the day’s plan and their roles

• Ensure child-to-staff ratios are maintained

• Manage volunteer and staff attendance

• Act as the main point of contact for staff and volunteer concerns

2. Activity Oversight

• Ensure activities run on schedule and engage children effectively

• Troubleshoot or adapt plans as needed

• Confirm all materials and equipment are prepared

3. Child Safety & Welfare

• Oversee child sign-in/sign-out

• Monitor for safeguarding issues and respond appropriately

• Manage minor incidents and maintain accurate records

• Ensure the venue is safe, clean, and child-friendly

4. Communication

• Welcome and update parents, address any concerns

• Serve as liaison between staff, children, parents, and visitors

• Escalate significant issues to senior leadership

5. Logistics & Administration

• Manage session supplies and resources

• Track attendance, consent forms, and incident logs

• Ensure awareness of allergies and special requirements

• Uphold all safeguarding, emergency, and first aid policies

6. Evaluation & Reporting

• Take note of successes and areas for improvement

• Gather informal feedback from children, parents, and staff

• Report session outcomes to leadership

Qualifications & Experience:

• Previous experience in project management or team leadership (paid or voluntary)

• Excellent organisational, communication, and time management skills

• Creative thinker with strong problem-solving abilities

• Experience working with or supporting children or families is a plus

Benefits & Impact:

• Help bring joy, structure, and support to children and families

• Gain valuable experience in project and team management

• Be part of a passionate, values-driven team

• Expand your network through connections with community leaders

• Personal and professional growth through hands-on leadership

Apply Now
Make a real impact in your community and develop leadership skills that last a lifetime.

Volunteer Role

Ecommerce Volunteer

Volunteer Manager

Shop Manager

Where you will be based

Shop:  Oxfam Shop Helmsley

Why we want you.

Please note: This role is only suitable for applicants aged,

18 and over.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide full,

training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be,

looking for work experience, the opportunity to meet new people, or keep,

active.

By volunteering with us in one of our amazing retail spaces

you will be raising essential funds for Oxfam – all whilst,

learning new skills and meeting some incredible people.

What you will be doing

Undertaking shop related tasks agreed with the Manager, for example:

Selecting, sorting, and pricing donated stock.

Researching valuable and vintage stock.

Photographing and listing items for the online shop.

Describing items for online listings.

Preparing items for postage and dispatch.

This role may include occasionally lifting boxes. We prioritise a safe

working environment and provide comprehensive health and safety,

training to all volunteers.

The skills you need.

We ask that you are reliable and on time for your volunteering.

Full training and support are given for this role - no prior experience is

required

Happy to be part of a team and collaborate effectively with others.

What's in it for you.

Some lunch and travel costs paid (speak to the Manager first to

understand what is covered)

Access to training and development

Grow your confidence and meet new people.

Flexible volunteering schedules that fit your lifestyle

Free confidential support by the Retail Trust

Possible references for future employers

Disclaimer

Additional information:

We warmly welcome everyone to apply and are dedicated to creating an

inclusive and diverse environment. If you have any particular needs,

please talk to the Manager, and we can consider possible adjustments.

We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please

speak to a manager for assistance.

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Volunteer Role

Till Volunteer

Volunteer Manager

Shop Manager

Where you will be based

Shop: Oxfam Shop Goodramgate, York

Why we want you.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide full.

training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be.

looking for work experience, the opportunity to meet new people, or keep.

active.

By volunteering with us in one of our amazing retail spaces

you will be raising essential funds for Oxfam – all whilst.

learning new skills and meeting some incredible people.

What you will be doing

Undertaking shop related tasks agreed with the Manager, for example:

Chatting to customers, giving great service on the till.

Selecting, sorting, and pricing donated stock.

Visual merchandising: creating eye-catching window and in-store displays.

Accepting donations from members of the public, speaking to the donors

and asking them a few questions.

Following clear instructions to label donations in order to maximise

income.

This role may include occasionally lifting boxes. We prioritise a safe

working environment and provide comprehensive health and safety.

training to all volunteers.

The skills you need.

We ask that you are reliable and on time for your volunteering.

Full training and support are given for this role - no prior experience is

Required.

Happy to be part of a team and collaborate effectively with others.

Happy to speak with other people, and follow instructions to complete a

task.

What's in it for you.

Some lunch and travel costs paid (speak to the Manager first to

understand what is covered)

Access to training and development

Grow your confidence and meet new people.

Flexible volunteering schedules that fit your lifestyle

Free confidential support by the Retail Trust

Possible references for future employers

Disclaimer

Additional information:

We warmly welcome everyone to apply and are dedicated to creating an

inclusive and diverse environment. If you have any particular needs,

please talk to the Manager, and we can consider possible adjustments.

We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please.

speak to a manager for assistance.