Volunteer management volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you have charity retail or retail management experience, we would love to hear from you.
Your experience can ensure our existing 3 charity shops generate sustainable income for our branch, which goes to fund the care and rehabilitation of animals in need to find their forever homes.
About us:
RSPCA Lincolnshire Mid, NE & Lincoln Branch rehabilitates and re-homes animals rescued by the RSPCA's national Inspectors. We also promote responsible pet ownership and hold animal action days such as for microchipping.
We currently run 3 charity shops and regular fundraising events, to support more than 100 animals escape cruelty and neglect, to find their forever home each year.
What you can bring to our board:
The Trustees make extremely important decisions for the branch, for example deciding on how to raise income for the branch, as well as meeting in sub-groups to consider important subject matters with recommendations being made to the full board of trustees. Our branch is an extremely passionate branch with 8 trustees currently forming the committee.
We are looking for someone willing to bring their retail management experience to our board. We want to ensure our current shops generate sustainable income for the branch, as well as grow our shop network across our branch area over time. You will support our decisions around revenue models, customer service, marketing, data analysis and pricing. You may have experience of increasing revenue through strategic partnerships, gift aid, online sales, employee and volunteer engagement/training, volunteer recruitment and much more.
You will ideally live and/or work in our branch area in Lincolnshire, UK, to bring local insight to our retail decisions.
We meet monthly as a board, with most of these online but we like to also meet at least 3 times each year in-person, as well as take part in the branch's local fundraising events.
If you would like an informal chat about the opportunity, please contact the Chair, Sophie Easteal.
You will need to be a member of the RSPCA branch, when you are co-opted to the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
What your role will involve
You’ll get the opportunity to get involved in a wide range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
When you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
Will the role suit me? Yes, if you are:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What can Sense offer me as a volunteer?
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer: The PR Officer of Hidayah plays a vital role in raising the profile of the organisation. The PR Officer will take the lead in managing relationships with external media, agencies, and partners to help Hidayah achieve its strategic aims. The PR officer will work closely with the Chair and two digital trustees, and focus on increasing visibility, strengthening our public image, and supporting advocacy through effective communication.
What are the key responsibilities of this role?
This role will have the following duties, but are not limited to:
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Act as the main point of contact for external media outlets, journalists, and PR agencies on behalf of Hidayah.
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Work with the Chair to help implement their media strategy and PR aims.
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Draft, review and issue press releases, statements, and media content as needed.
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Identify media opportunities that can help platform Hidayah’s work, voices, and campaigns.
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Cultivate and manage relationships with media partners, influencers, and relevant organisations.
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Provide PR advice and guidance to the Chair and help ensure consistent messaging.
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Contribute to the development of key messaging and ensure alignment with organisational policies and values.
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Help monitor media coverage and report back to the Chair on PR impact and reach.
What do we expect from the PR Officer of Hidayah?
Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:
Knowledge:
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Experience in PR, communications, journalism, or media relations, ideally in the voluntary, charity or advocacy sector.
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Understanding of media landscapes, both mainstream and community-based, with an awareness of LGBTQ+ and/or faith-sensitive contexts.
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Knowledge of reputation management and crisis communications.
Personality:
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Confident communicator with strong interpersonal skills.
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Ability to represent Hidayah with professionalism, sensitivity, and integrity.
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Friendly, enthusiastic, dedicated, and committed to Hidayah’s mission and values.
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Creative thinker who can identify innovative ways to promote Hidayah’s work.
Personal Skills:
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Strong writing and editing skills for creating press releases and media content.
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Ability to develop and maintain positive relationships with external partners.
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Understanding of confidentiality, safeguarding, equality and diversity in communications.
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Ability to respond to media challenges and opportunities with diplomacy and care.
Administration Skills:
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Organised and methodical in managing media contacts and communications records.
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Competence in using email, social media platforms, and shared systems such as Google Drive.
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Ability to draft reports on PR activity for Board meetings.
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Familiarity with digital tools to track media coverage and public engagement.
How much commitment is required?
We are flexible around your own schedule. One average the role will require 2-4 hours per week. The following commitments are in place for all Hidayah volunteers:
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To be available for media requests or to coordinate timely responses as needed.
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To support Hidayah events through PR activity and promotion.
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To help with fundraising efforts by securing media coverage for campaigns and initiatives.
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To check and respond to PR-related emails promptly.
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To maintain clear records of media engagement and press materials in the organisation’s shared systems (Google Drive).
Our mission is to provide support and welfare for LGBTQI+ Muslims
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Volunteer for the Stockport and SE Manchester Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Time Commitment
We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Fundraising Volunteer for the Stockport and South East Manchester Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
African Development Choices (ADC) is a UK-based Social Enterprise on a mission to reduce poverty by empowering communities to make more informed choices in the management of public resources.
ADC’s purpose is to enable communities to independently meet their needs for essential services, such as clean water and safe sanitation and improve lives in Africa.
At ADC we encourage a working culture of seeking and giving input, showing and taking initiative, and commitment to the organisation and its purpose.
We now have an exciting opportunity for a volunteer Social & Content Manager to join ADC
Main purpose of job (brief summary): Develop and implement our social media & content strategy in order to increase our online presence and drive stakeholder engagement.
Division: Operations
Department: Marketing & Communications
Position reports to: Head of Marketing & Communications
Who reports to this position: N/A
Main Duties and Responsibilities:
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Develop a content calendar across all social platforms ensuring a constant supply of relevant content (1 post per week on LinkedIn, Facebook & Instagram – initially)
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Collate content for, prepare and publish the monthly volunteer newsletter through MailChimp
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Identify and engage with key social influencers to create beneficial relationships and strong networks and grow the ADC brand
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Perform social listening across all social platforms by monitoring and responding to relevant brand mentions and identifying opportunities for engaging in related topics/discussions
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Define social media KPIs, measure and optimize social media performance metrics, and develop enhanced reporting
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Manage and oversee social media content
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Develop and implement E2E fundraising campaigns in collaboration with the fundraising team
Knowledge, Skills, and Experience
Essential
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3+ years of experience in social and content management
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Experience using MailChimp or similar software
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Experience in designing, managing and executing successful fundraising campaigns
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Excellent knowledge of Facebook, LinkedIn, Instagram and other social media platforms
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Experience of forming relationships with key influencers on social media
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Good understanding of SEO metrics and social media KPIs
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Ability to come up with creative content (text, image and video)
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Available to volunteer at least 7 hours a week
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Ability to actively take initiative and help set things up in a start-up environment
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Ability to actively seek and give input in a collaborative team environment
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A committed team player with good communication skills.
Desirable
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Experience of establishing online communities on social media
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Experience working in an early stage start-up and gone through a scaling phase
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Passion for the start-up life and comfortable in a role with a little ambiguity
What ADC Offers You
This is a volunteer, remote and unpaid position with the following benefits:
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Professional learning and career development opportunities
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An opportunity to build on your work experience within your profession
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An opportunity to be part of a diverse team representing different parts of the world that is helping to deliver systemic social change in Africa
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An opportunity to help shape a start-up social enterprise
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We provide work reference
This job description is a written statement of the essential characteristics of the job, with its principal ccountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Here at African Development Choices, we celebrate diversity, equity, and inclusion. Our teams are made up of people from all over the world and we welcome all applications. If you are disabled or have a long-term health condition, and you require any reasonable adjustments for your application with us, please let us know by contacting recruitment(at)africandevelopmentchoices(dot)org.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Fundraising Volunteer for the Leamington Spa, Warwick and Kenilworth Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.
In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trustee needed for Faith in Action Homelessness Project. We are seeking a Trustee to join our committed Board working to end homelessness in Merton.
About Us: FiA runs a twice weekly drop in for homeless and vulnerably housed people and a Winter Night Shelter which works in collaboration with faith groups including a Mosque, a Synagogue, a Hindu Temple and Christian churches to provide overnight accommodation and support to find long term housing solutions.
Our Small Team consists of a Manager, a Winter nightshelter co-ordinator and seven part time staff. The Trustee team is a very hands on group - many are volunteers at the night shelter or drop in and it is a very committed and passionate team.
We are looking for three new trustees to make our board up to 12.
The Trustee role
This role involves more than just attending meetings. We are responsible for:
Setting the strategic direction of the charity
Ensuring tranparency and accountablity
Taking specific areas of responsibility - leading on fundraising, or staff recruitment, or governance or communication and PR for the charity.
We are particularly interested in hearing from individuatls who can lead on the following areas:
1. Fundraising - especially developing partnerships with local businesses
2. Communications - including managing our strategy on social media and community engagement
3, Governance - supporting the development of policies and procedures
4. HR - offering advice on recruitment and management of staff
The client requests no contact from agencies or media sales.
We are seeking a new Chair for the Scottish Workforce Professional Development Board (WPDB). The group has been working for five years to deliver their skills plan for Scotland, and is well established with 12 members from a variety of different stakeholders in Scotland, including employers, education providers and government agencies.
The UK WPDB is the lead on workforce policy, with a vision of growing the attractiveness of working in the sport and physical activity sector and of ensuring that all customers and consumers have a safe and excellent experience. The Scottish WPDB was established to ensure the successful delivery of UK-wide workforce policy and strategy within Scotland, reflecting the significant differences between each of the home nations in areas such as legal systems, education policy, funding, delivery infrastructure and career pathways. It has the flexibility to operate in line with the Scottish policies and priorities.
We are looking for an individual who understands the sector’s workforce requirements within Scotland and has an ambitious view for what the future could look like. You will have a proven ability to drive strategic discussions around workforce policy, and to provide effective leadership to the rest of the Board.
The client requests no contact from agencies or media sales.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Volunteer for the Vale Royal and West Cheshire Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Time Commitment
We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
Apply
1. Read through the role description carefully
2. Apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have the passion and commitment to support women experiencing Domestic Abuse to reach a place of safety? We are recruiting volunteers to support our Refuge Referral Line team, which supports women and children experiencing domestic abuse to find a safe, secure, and suitable refuge space across London.
You will join a team of trained staff and volunteers to support women to make a referral, and ensure they have the knowledge and are informed of the best options to reach safety. You will be supporting women and children to rebuild their lives free from fear!
What you will be doing
- Taking calls to assess the risks and needs of the women fleeing from domestic abuse whilst under supervision/guidance of the Referral Line Worker and the Service Manager
- To use a range of skills and tools to make phone conversations with women effective and empowering
- To provide women with knowledge of how to access refuge space and other types of support with the aid of a trained staff team
- General admin support: typing, taking notes, filing, scanning documents, keeping accurate records on our digitalised client management syste
- To develop positive relationships with staff members and women whilst promoting self-care
- Engage, support, and interact with women from a diverse range of needs and backgrounds
The skills you need
- A desire to provide support to women who are in crisis due to domestic abuse
- Always maintain confidentiality and professional boundaries
- Calm, patient approach with empathy and a willingness to listen without judgement
- To have a willingness to learn about supporting women impacted by domestic abuse with a diverse range of needs/ backgrounds
- Effective verbal and written communication
- Good time-management
- Experience of using email, internet, and other digital IT skills
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Merch Officer oversees the sale and creation of Make a Smile merch. This includes facilitation of committee hoodies, distribution of Make a Smile t-shirts and management of online merch sales. This can include designing new merch options, pushing additional sales on social media and auditing digital stock.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Communications Volunteer for the Heart of the Midlands Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our prospective new Treasurer, your focus would be on overseeing our financial health, ensuring robust financial practices are in place and aligning our fiscal strategies with our long-term objectives.
About Sussex Pathways
Sussex Pathways is a criminal justice charity based in Lewes, East Sussex. We work within prisons and communities with the aim of reducing offending behaviours and empowering ex-offenders to make positive life choices. Our team is comprised of staff, trustees, and volunteers. We work with offenders and victims of crime primarily within Sussex, but are able to facilitate out of area work when capacity allows.
We received the Queen's Award for Voluntary Service in June 2021.
What will you be doing?
Sussex Pathways is recruiting for a new Treasurer to lead on finance as part of the charity’s voluntary Board of Trustees. We have an excellent board of trustees from various walks of life, committed to the governance of Sussex Pathways.
The Treasurer will oversee the financial and assurance matters of the charity in line with good practice and in accordance with the governing document and legal requirements.
What are we looking for?
To enable the Board to deliver in their responsibilities and to support the work of the CEO and her team in ensuring the financial compliance and stability of the Charity, we are seeking a volunteer with a background in finance.
We are seeking someone who brings energy, enthusiasm, and dedication to the role, and who will contribute fresh perspectives to our Board. Previous governance experience is not required - we will provide a comprehensive induction and ongoing training.
You should be a finance professional with knowledge and experience in bookkeeping standards, financial controls and systems, budgeting, cash flow forecasting, and the preparation of annual accounts.
You’ll be a clear and confident communicator, able to present financial information in
an accessible way to those without a finance background.
You’ll also be willing to take an active role in key financial areas such as budgeting, forecasting, and liaising with auditors.
What difference will you make?
In undertaking this role, the successful candidate will contribute to the work of the charity, supporting ex residents of prison as they work to a better future and where victims of crime have a voice within the criminal justice system.
This position is pivotal, providing strategic direction and ensuring that our financial and governance structures support our ambitious goals.
Time commitment
Trustees are expected to prepare for and attend five Board meetings annually. Occasional ad-hoc meetings occur approximately two to three times per year.
The expected time commitment for the role is no more than seven to fourteen hours per month, which would largely be for preparing for and attending board meetings.
Before you apply
The TrusteeWorks Team at Reach Volunteering are supporting Sussex Pathways with their Treasurer recruitment.
Applications should be made via TrusteeWorks in the first instance.
To apply please send your CV along with a supporting statement explaining why you are interested in the role, the skills and experience you will bring to the Board and what you would hope to get out of the role.
Please send applications and enquiries to the TrusteeWorks team, at the email address provided.
The deadline for applications is the 24 of November by 9am
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
What your role will involve
You’ll get the opportunity to get involved in a wide range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
When you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
Will the role suit me? Yes, if you are:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What can Sense offer me as a volunteer?
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.

