Volunteer manager jobs in Belfast

The Talent Set are delighted to partner with a leading national charity on a fantastic Community Fundraising Manager role. This position offers a unique opportunity to lead local fundraising initiatives, foster community engagement, and drive support for impactful programmes, creating positive change in people's lives.

 

Key Responsibilities

• Develop and implement comprehensive community fundraising strategies to meet organisational goals.
• Build and maintain strong relationships with supporters, volunteers, and community groups.
• Plan, coordinate, and deliver engaging fundraising campaigns and events.
• Recognise and cultivate new fundraising opportunities within the community.
• Track and report on fundraising activities, analysing outcomes to inform future plans.
• Ensure effective communication of the charity’s mission and activities to diverse audiences.
• Manage stakeholder relationships to promote ongoing support and partnership opportunities.

 

Person Specification:

• Proven experience in community or donor relations, ideally within a charitable or nonprofit environment.
• Excellent interpersonal and communication skills for building rapport with a wide range of stakeholders.
• Strong organisational abilities, with the capacity to manage multiple projects simultaneously.
• Creative thinking for developing innovative fundraising strategies and campaigns.
• An understanding of the charity sector’s landscape and best practices.
• Ability to work independently and collaboratively, demonstrating adaptability and resilience.

 

What’s on Offer
Salary: £35,000 per annum

Remote work with occasional travel

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

 

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Our client exists to make life easier for families raising disabled or seriously ill children and young people. Through practical support, grants and advice, the charity works to reduce financial pressure, improve wellbeing and help families feel supported and included. The organisation is values-led, collaborative and committed to equity, diversity, inclusion and safeguarding.

The Corporate Partnerships Manager (New Business Focus) sits within the Fundraising team and works closely with the Head of Fundraising & Volunteering to deliver the corporate fundraising strategy. The role focuses on researching, securing and developing new corporate partnerships, including five- and six-figure relationships, charity of the year partnerships, sponsorships and employee engagement activity. It combines strategic planning, creative new business development and strong relationship management, while working closely with communications, finance and senior colleagues to maximise income and impact.

The organisation is looking for someone with a strong track record in corporate fundraising, sales or business development, including securing and managing high-value partnerships and delivering against income targets. The role requires excellent communication, influencing and presentation skills, strong organisational ability and confidence working with senior stakeholders. Experience managing multiple priorities, using CRM systems (ideally Salesforce), and a results-driven yet collaborative approach are key, alongside a clear commitment to Family Fund’s values and to equity, diversity and inclusion. 

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process please contact Jessica Stoddart at Prospectus.

If you meet some of the criteria but not all, we still encourage you to enquire. We can support you to understand the role fully and guide you through the application process. To apply, please submit your CV in the first instance. If your experience aligns, we will arrange a briefing meeting before you submit a formal application. We look forward to hearing from you.

Sands offers support to anyone affected by the death of a baby.

Our volunteers are incredible! They run peer support, community-based activity, build relationships with hospitals, run football teams, cheer at events and much more. Putting them first and enabling the activity they deliver is the primary goal of the Community and Volunteering Team. 

Local peer-led bereavement support is a core part of what we do here at Sands. This is primarily delivered by Support Groups and Sands United football teams run by dedicated volunteers right across the UK, most of whom are bereaved themselves. There are 84 Groups and 40 Sands United team across the UK who provide safe and welcoming spaces to be there for each other. 

This is a high-profile and exciting new role which is responsible for ensuring that anyone affected by baby loss or the death of a baby has the chance to access Sands peer led activities in Central England, promoting sport and activities for health, wellbeing and support services and groups, ensuring that all sections of the community are aware of available activities and where they can go to be part of the community.

We are looking for successful, demonstrable experience of working with minoritised communities and a good working understanding of the barriers people experience accessing bereavement support and care in statutory, health and community settings. 

With experience of coordinating volunteering programmes on a regional or national basis, you will be passionate and knowledgeable about the potential for volunteering within the charity sector. 

You will have excellent communication skills suitable for a range of different audiences and environments, with significant experience of volunteer management and relationship building.

Additionally, you will have experience of working with marginalised communities together with an understanding of the barriers to accessing bereavement support that these communities encounter. 

Please note 

(with requirement to travel throughout Region) 

Region Remit: Central England  

(The successful candidate will need to be based in the geographical region of the role) 

Permanent, full-time (37.5 hours per week)

Remote working with some UK and international travel

We are looking for an ambitious, experienced and passionate Chief Financial & Operations Officer (CFOO) to join The Lifescape Project, leading the evolution, management and delivery of our financial and operational capacities as the organisation grows.

Our impact as a charity depends on excellent financial management and the efficient provision of supporting operational structures, policies and ways of working. As the organisation grows and diversifies, we need a dedicated Chief Financial and Operations Officer to lead the management and development of these critical functions in close liaison with the CEO. The CFOO will be second in command to the CEO and a key member of the Management Team.

About us and the role

We are a small and quickly growing UK-registered charity whose mission is to protect and restore wild, natural landscapes. We use the skills and expertise of our multi-disciplinary team (spanning science, law, economics, technology and culture) to develop projects that pursue this mission.

We use the approach of combining disciplines to design and deliver our work because the biodiversity crisis is driven and impacted by social, economic, legal and other complex factors. It is increasingly recognised that the urgent transformative change needed for a sustainable future on our planet is most effectively achieved through this approach. The Lifescape Project has a unique ability to apply these diverse areas of expertise to our mission whilst maintaining the agility of a smaller organisation in delivering our work.

Working in pursuit of our 2020-2026 strategy, the Lifescape Project has seen rapid growth in its impact, team and revenue since commencing work in 2020. Our annual revenue has increased from £265,000 in FY 2020/2021 to £1.2m in FY 2024/2025, with further growth expected in the current FY. Our team has grown from just one to a team which will number 20 at the time of the successful CFOO candidate joining. This growth to date and planned future growth requires constant evolution of our financial and operational infrastructure and an experienced hand to guide this process, which is the core purpose of the CFOO role we are seeking to appoint.

We are excited to be hiring for this role, which will be transformational for the organisation, allowing us to develop our approach to financial and operational matters and support the continued growth of our team and impact. The role will act as second in command and will deputise for the CEO when absent. We are therefore looking for a highly capable and experienced finance and operations leader with the vision to ensure that we continue to grow in a sustainable, effective and efficient way.

We currently have a full-time manager and officer in our Finance and Operations team (F&O Team), which the CFOO will be joining to oversee, develop and guide all relevant functions. With the small size of the team at this time, the CFOO will be expected to jump into the detail in some areas. In the short term this will include delivering some of the more complex areas of the F&O team’s work, such as the audit process, multi-year financial planning and legal compliance, with support from other team members and external advisers as appropriate. If we continue to succeed in delivering our growth strategy, the role will progress over the medium term with increasing team size/supervisory duties and reducing involvement in immediate implementation. Remuneration would also increase in line with growth and assuming strong performance in the role.

For further information, please download the job pack below. Candidates must review the entire job pack before applying.

To apply, please email a cover letter and CV (each a maximum of 2 pages).

Closing date: 9.00pm on 29th January 2026, however we will be reviewing applications as they come in and reserve our discretion to extend the deadline if necessary.

First interview: First round interviews are expected to take place virtually on Microsoft Teams between 3rd-6th February.

Second interview: Second round interviews are expected to take place between 23rd-27th February.

Assessed task: There will be an assessed task which candidates will be asked to complete, either before the first round or second round interview.

Start date: The role will commence as soon as possible from 1st April 2026, subject to the successful candidate’s availability.

Join our Support Meeting Service, as we grow to reach more people affected by lymphoma. There are two vacancies available for this role.

We’re expanding our friendly Support Meeting Service team to meet growing demand and provide specialised, person-centred support for people affected by lymphoma. These two new roles will help us reach more people, innovate and deliver services tailored to individual circumstances.

Support Meeting Facilitators
Working base: Home-based role
Hours: Around 20 hours a week, to include some evening work
Salary: Circa £30,000 per annum (pro-rata: £17,142 for 20 hours per week)
Contract: Permanent

About Us

Lymphoma Action has been providing expert information and wide-ranging support for nearly 40 years, helping thousands of people affected by lymphoma, the most common blood cancer in the UK. We have developed a great working culture that focuses on our values, as well as prioritising a creative, inclusive and supportive environment.

Lymphoma Action is an employer of choice, with staff receiving excellent benefits such as life assurance, employee assistance programme, flexible working, generous holiday entitlement and enhanced leave entitlements.

About You and The Role

As an online Support Meeting Facilitator, you’ll play a key role in creating safe, supportive spaces where people can connect, share experiences and feel less alone. You’ll be part of a small, welcoming team, supported by the wider charity, with the chance to shape services that make a real difference.

This is the perfect role for someone who has these key attributes:

• Demonstratable experience of facilitating support meetings and enabling peer support.
• Comfortable managing online meetings and able to explain complex information clearly and with empathy.
• Open to learning about lymphoma and willing to grow their knowledge alongside the role.
• A team player who can communicate and collaborate effectively and is willing to work flexible hours including regular evenings.

This is a remote role, with opportunities to meet your team and other colleagues at head office (Aylesbury, Bucks) at staff events throughout the year. You will need a private space for homeworking and availability to facilitate both daytime and evening meetings.

Our support meetings run from 11am–12pm, 2pm–3pm, and 7pm–8pm, Monday to Thursday. Facilitators need to be available for 30 minutes before and after each meeting for preparation and administration tasks. You'll be expected to cover a minimum number of meetings across the week, depending on your own availability and that of the other facilitators. Please note that candidates shortlisted for interview will be asked to provide more details about their availability.

We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.

Closing date: This role has a rolling closing date; suitable candidates will be interviewed as they present themselves. Please apply at your earliest convenience to avoid disappointment. 
Interviews: Online on a mutually convenient date

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Home based in the East of England region

Are you called to Mission?

Do you want to help bring life in all its fullness to people living in poverty across Asia and Africa in the name of Jesus? Do you enjoy building relationships, public speaking, and strategic thinking? Are you able to inspire others to bring lasting change? If so, we would love to hear from you!

You may have thought that leprosy is an ancient Biblical disease, but today someone is diagnosed with leprosy every two minutes. It is a disease of poverty, striking the most vulnerable. Stigma and discrimination mean many people with leprosy hide their symptoms for as long as possible, living in terrible fear of what will happen to them. But without fast treatment, leprosy can cause blindness and disable hands and feet. Rejection, isolation, hopelessness. We believe that this is not how God wants people to live. Will you join us to help end leprosy?

The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. We are a leading international development charity, working in nine countries across Africa and Asia. We are Christ-centered, following His leading to defeat leprosy and transform lives.

We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home based in our East of England region with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. We have a culture of growing and learning together, providing extensive training in fundraising and international development. You’ll also have opportunities to visit projects overseas and see our work first hand.

We’re looking for:

• A relational public speaker, experienced in engaging audiences including churches and community groups
• Proven success in fundraising or sales
• A confident networker
• Experience of managing volunteers
• Excellent interpersonal and communication skills
• A willingness to work on Sundays and evenings as required, and occasional Saturdays
• The ability to develop and deliver a regional fundraising strategy

TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian as you will be preaching and speaking in supporting churches. 

A valid UK driving license is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.

TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people.  Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.

For more information and to apply, please visit our website.

Closing date: 9am on Thursday 15 January 2026.

Preliminary interviews (Zoom): Date to be agreed.

In-person interviews ((Peterborough Office): Thursday 22 January 2026.

We may close the vacancy early depending on the numbers of applicants. To avoid disappointment, please apply early.

ABOUT REEF-WORLD

The Reef-World Foundation is a registered UK charity that delivers practical solutions for marine conservation globally. They are a small but highly effective team of passionate individuals dedicated to achieving lasting conservation impacts where they are most needed. Starting in Thailand in 1999, we now operate globally, supporting governments, businesses, and communities to sustainably develop their coastal resources.

Today our team is committed to our mission to inspire and empower people to act in conserving and sustainably developing coastal resources, particularly coral reefs and related ecosystems. We are driven by our vision of a future where coral reefs are healthy and thriving.

In partnership with the United Nations Environment Programme (UNEP), Reef-World works to stop the environmental impact of the global marine tourism industry through the internationally recognised Green Fins initiative. The work focuses on buying more time for coral reefs to thrive by mobilising collective and urgent action through the marine tourism industry.

Our work involves supporting, inspiring and empowering governments, businesses, communities and individuals around the world to act in conserving and sustainably developing coral reefs and other coastal resources.

Main Purpose of the Role

The Fundraising and Communications Manager will play a pivotal role in driving Reef-World’s mission to protect and sustainably manage coral reefs and coastal ecosystems worldwide. This hands-on, senior position combines leadership of the charity’s fundraising and communications function with strategic oversight, ensuring that Reef-World maximises its global reach, secures sustainable income, and delivers compelling, mission-aligned messaging across all channels. This position reports directly to the Directors.

You will lead the development and delivery of income generation strategies while overseeing multi-channel communications, digital engagement, media relations, and brand stewardship. You will manage a small, dynamic team of staff, consultants, and volunteers, coordinating resources to support programme delivery and ensuring high-quality outputs that enhance both conservation impact and fundraising success.

You will join a remote, globally distributed, and diverse team, collaborating across multiple countries and cultures to advance Reef-World’s mission. You will be given autonomy to lead the fundraising activities of the organisation and will be encouraged to try new things and take ownership of the fundraising portfolio as a whole. This is an exciting opportunity for a driven, proactive, versatile professional to shape the charity’s growth, profile, and influence in marine conservation on an international scale.

Our Fundraising Landscape

We have had steady year-on-year growth in income since we were founded, with a shortfall recorded last year. The shortfall in income for the last financial year is down to our main donor, the United Nations Environmental Programme (UNEP) not being able to provide funds due to the global economic and political climate. This grant source is naturally very unpredictable in nature, however, we had previously successfully secured a year-on-year budget from UNEP since 2009.  You can see our financial history on our Charity Commission listing. Our financial year runs from June to May. For June 2024 to May 2025, our fundraising target is £425,000. We have secured £240,000 of this, and around a further £60,000 is unconfirmed but likely.  However, we have previously successfully secured a year-on-year budget from UNEP since 2009. 

So far in the current financial year, 65% of our income is grant income, corporate sector and commercial partnerships make up 17%, individual giving is 7%, and 11% of income comes from programme’s products and services. 

This role is replacing a Development Manager who joined in March 2024 and created this as a new role. Through her leadership and guidance we have strong foundations across all fundraising streams to build on. We would like the post holder to maintain our excellent track record for grant funding while further establishing and growing new sources of income, especially unrestricted income. We’re open to exploring most kinds of income generation but are particularly interested in exploring corporate fundraising and major donor opportunities and have good foundations upon which to build here.

Our Board of Trustees have a good understanding of the current fundraising landscape and the importance of investing in fundraising. 

Main Duties and Responsibilities

Strategy and Leadership

• Lead the development and delivery of Reef-World’s Fundraising and Communications Strategy.

• Provide strategic direction to a small team of staff, consultants, and volunteers.

• Set and monitor targets across fundraising, communications, and digital engagement, reporting progress to senior leadership and the Board.

Fundraising & Income Generation

• Develop and deliver a diverse income strategy with a specific focus on corporate partnerships, major donors, high-net-worth individuals (HNWI) and philanthropy.

• Support trusts and foundations fundraising in collaboration with the Directors and Programmes team.

• Oversee and maintain steady growth of the individual giving income stream.

• Ensure fundraising compliance, data protection, and effective risk management.

• Maintain accurate records in the CRM system.

Communications

• Oversee planning and production of content across websites, social media, digital channels, media, and publications.

• Act as a senior point of contact for outreach partners (press, media, and content contributors), ensuring consistent messaging and brand alignment.

• Maintain Reef-World’s brand and ensure consistent, mission-aligned messaging.

• Approve and guide design of key outputs, including annual Impact Report, newsletters, fundraising packs, and campaign assets.

• Lead high-level media relations and manage external agencies and consultants.

• Ensure digital platforms and campaigns effectively support fundraising and programme goals.

• Coordinate communications support for the Programmes team, ensuring timely delivery of materials that enhance programme impact and engagement.

People Management

• Provide supportive leadership to the Fundraising & Communications Officer and wider team.

• Manage one permanent Social Media consultant and two project based communications and design consultants.

• Contribute to recruitment, onboarding, performance management, and workforce planning.

• Foster a positive, collaborative team culture aligned with Reef-World’s Culture of Care.
   

General

• Promote organisational values, effective communication, and healthy working practices across the remote team.

WHAT WE’RE LOOKING FOR

We are seeking a dynamic, hands-on Fundraising and Communications Manager to join our remote, globally distributed, and diverse team. The ideal candidate will combine strategic thinking with practical expertise in fundraising and multi-channel communications, able to work relatively independently to build strong relationships, inspire colleagues, and deliver high-impact outputs. You will help Reef-World grow its reach, secure sustainable income, and amplify our mission to protect coral reefs and coastal ecosystems worldwide. You’ll be open to new experiences and adventures and be adaptable and flexible.

The following outlines the essential and desirable skills and experience for this role.

SKILLS AND EXPERIENCE

Essential

• Proven success in managing fundraising across multiple income streams to deliver income growth with specific experience developing major donor or corporate partnership programmes.

• Strong communications skills, with experience delivering multi-channel content (web, social, newsletters) and maintaining brand consistency.

• Ability to build and steward positive relationships with donors, partners, media, and stakeholders.

• Experience coordinating or line-managing staff, consultants, volunteers.

• Excellent strategic, organisational and planning skills with the ability to manage multiple priorities and track performance.

• Experience in monitoring and managing income and expenditure.

• Experience of developing and managing fundraising targets 

• Strong written and verbal communication skills.

• Understanding of fundraising regulations, GDPR, and ethical best practice.

• Experience using CRM systems for donor/supporter management.

• Understanding of the needs of a small charity and willingness to carry out both more basic administrative work and more high-level strategic tasks

• Ability to work independently and collaboratively within a remote, international team.

Desirable

• Success in securing multi-year grants, multi year corporate partnerships or developing new income streams.

• Experience working with media, PR, or digital analytics.

• Familiarity with marine conservation, environmental NGOs, or responsible tourism sectors.

• Experience managing external agencies or creative freelancers.

• Knowledge of design or content tools (e.g., Canva, Adobe Suite).

• knowledge of Google Workspace tools.

• Experience of working in remote teams.

 

Reef-World believes that a team with diverse experiences and backgrounds generates richer discussions and more nuanced thinking that will magnify our conservation impact. We strive to be an inclusive workplace where everyone feels welcome and respected. We are an equal opportunity employer and welcome applications from anyone, from anywhere, with the required skills and experience: whatever their background or location. We actively encourage applications from those whose identities reflect the diversity of the communities and networks we serve and whose identities are traditionally underrepresented in the conservation sector. 

BENEFITS

Holiday entitlement

30 days a year.

Flexible working

The Directors are based just outside Bristol, UK and we have a field office in Dauin, Negros Oriental in the Philippines. As an international team working across time zones, our working policy is flexible and hybrid. 

Pension

For all employees, we pay a minimum of 3% of your qualifying earnings per month (over £6,240). For UK employees, you’ll pay a minimum of 5% of your qualifying earnings per month.

Culture of Care

As an organisation, we are invested in the personal and professional long-term success of our Reef-World team. Reef-World’s vision for a Culture of Care embodies a collection of support mechanisms aimed at enhancing the well-being of our team and enabling each of us to properly care for ourselves, our teammates and our network. These include -

• Access to a team coach

• Access to personality type tool analysis for yourself and your team 

• Reflection days - dedicated time to reflect on your successes and takeaways

• Personal Development days, with a small budget to ease you in (think training, new books, new classes, experiences)

• Dedicated, and respected, focus time throughout your working week

• Exemplary and effective internal communication mechanisms

• We are a parent and family friendly organisation, our Directors work flexibly around their children. 

• Reef-World is a safe space for everyone. We especially want to make sure we are a safe space for LGBTQIA+ people, neurodivergent and disabled individuals, and racialised communities. We’re constantly learning to make sure everyone feels welcome here.

Staff

A small, friendly and ambitious team. Read more about our staff team and Trustee board.

“The Reef-World Foundation is a phenomenal place to work where everyone's contribution is valued and our team is able to punch well above our weight in terms of conservation impact. It has been an absolute pleasure to contribute to Reef-World's output for the last 3.5 years.” - James Greenhalgh, former member of staff and now Trustee

“Working at The Reef-World Foundation is an inspiring journey. Beyond professional growth, being part of a team actively engaging in marine conservation and witnessing efforts to protect our oceans make each day at Reef-World rewarding. It's a privilege to contribute to an organisation making a real difference in preserving our planet's marine ecosystems. The inclusive team and culture of care create a dream work environment!” - Joyce Yang, former member of staff

“I consider myself incredibly fortunate to be part of the Reef-World Foundation,  my time here has been a catalyst for both my professional and personal growth. Collaborating with passionate individuals sharing the common goal of protecting our marine ecosystems, particularly the coral reefs, has been an extraordinary journey. Moreover, the organisation's culture of genuine care surpasses expectations, something for which I am very grateful. In all honesty, working with Reef-World has been the highlight of my career, and I've never been happier professionally.” - Erin Canto, current member of staff

“It's inspiring and motivating to work with everyone in the team who truly believes in our work — working together towards the organisation's mission to have a global conservation impact. Reef-World has given me the opportunity to grow professionally and personally in the field of marine conservation, and I am truly grateful for that. I am very honoured to be part of this inspiring team that walks the talk!” - Teresa Moh, former member of staff

Reef-World’s Core Values 

• We empower our colleagues, our stakeholders, our partners and our supporters to have conservation impact. 

• We collaborate. Our approach is not competitive - the more we collaborate, the stronger the conservation impact we will have. 

• We are innovative. We are not afraid to break from the norm, and use innovative approaches and technology, for conservation impact.

• We stay optimistic in our decision making and in our approach to tackling global conservation issues. 

Reef-World’s Commitment to EDI 

Reef-World has incorporated an Equality, Diversity and Inclusion (EDI) framework into its recruitment processes, resulting in more than 50% of leadership positions within the organisation being held by female professionals. Additionally, we take pride in operating as a fully remote team, engaging in asynchronous collaboration across various time zones.

HOW TO APPLY

Please fill out the short application form on our website including uploading your CV and Cover Letter. (Note files should be in PDF format, max. size 20MB)

TIP: In your cover letter, don't just repeat the information in your CV. We want to hear who you are, how your experience aligns with the job requirements, and how your values and culture might align with ours. 

If you are selected for an interview we will reach out to you by email to set an interview date and time. We try wherever possible to get back to applicants that have not been accepted but due to the expected volume of applications we may not have the resources. If you do not hear from us by 1 February 2026, then unfortunately we have decided not to take your application further.

Applications close:  19 January 2026 (23.59 pm UTC)

Interviews (online):  Between 2 and 12 February 2026

Alzheimer’s Society, the UK’s leading dementia charity, is seeking an IT Project Manager to play a key role in delivering and shaping our technology transformation. 

In this role, you’ll lead a diverse portfolio of IT projects, working closely with technical specialists, business analysts, and colleagues across the organisation. From initiation through to delivery and transition into business-as-usual, you’ll be responsible for planning, budgeting, risk and dependency management, governance, and clear reporting. You’ll also help drive positive technology change, share best practice in project and change management, and represent IT within larger, cross-organisational programmes. 

This role blends strong technical understanding with excellent project management skills and offers the opportunity to work with a high degree of autonomy while making a meaningful impact in a dynamic and evolving environment. Projects are delivered using the Society’s project management framework, aligned to PRINCE2, alongside an increasing use of Agile and hybrid delivery approaches as our ways of working continue to evolve. 

About you: 

You are an experienced IT or Technical Project Manager with a proven track record of delivering technology projects from initiation through to completion. You’re comfortable working in complex, fast-paced environments, managing multiple priorities, and maintaining a clear focus on quality, outcomes, and value. You have a solid understanding of IT systems and delivery processes and are confident applying structured project management approaches, alongside Agile/hybrid ways of working and have some line management experience managing projects coordinators.   

You excel at building positive relationships and communicating clearly with a wide range of stakeholders, from technical teams to non-technical colleagues. Collaborative and organised, you bring a proactive, problem-solving mindset and a commitment to continuous improvement. You’re motivated by work with purpose and are keen to use your skills and experience to help deliver meaningful change for people affected by dementia. 

You'll have: 

-  Extensive experience managing end-to-end IT projects, from planning and initiation through to delivery and closure 
- Strong working knowledge of PRINCE2, alongside experience using Agile or hybrid project delivery approaches 
- Proven ability to lead technical teams and collaborate effectively across departments 
- Experience delivering change, including process improvement and organisational process re-engineering 
- Excellent organisational, time management, and risk management skills 
- A strong track record of engaging and communicating with a wide range of stakeholders, including senior leaders 
- Proficiency in project management tools and the Microsoft Office suite
- Experience mentoring, coaching, or supporting colleagues in project and change management best practice 

 What you’ll focus on:  

-  Delivering projects aligned to the IT Roadmap and strategic objectives, ensuring outcomes meet agreed time, cost, and quality measures 
- Engaging stakeholders across the organisation to secure input, commitment, and support throughout the project lifecycle 
- Working closely with the Business Engagement Manager to identify and track project benefits 

- Partnering with business analysts to analyse data, define requirements, and develop effective solutions 
Implementing process improvements and supporting organisational change as part of project delivery  - Managing risks, issues, and dependencies, providing clear updates and reports to stakeholders and governance boards 
- Coordinating project closure and ensuring a smooth handover into business-as-usual operations 
- Motivating, guiding, and supporting project team members, including analysts, testers, and technical specialists 

Do you want your technical and project management skills to have real purpose? Join us and help deliver impactful technology solutions that support people affected by dementia and drive meaningful change across Alzheimer’s Society. 

Important Dates 
Deadline for applications: 23:59 on Sunday 18th January 2026. 
1st stage Interviews: Wednesday 28th & Thursday 29th January 2026  
2nd stage Interviews: W/C 2nd February 2026  

There will be a 10-minute presentation to prepare and present at the interview. 

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Healthier Me Coach

Are you passionate about health and wellbeing? Do you want to support people with a learning disability to improve their health and wellbeing? Do you want to be part of real, lasting change in your area?(Sutton, Kingston Upon Thames and Merton)

If your answers are 'YES', please keep reading! 

The Healthier Me Coach is key to the delivery of our exciting new Omaze funded activity. This is a part-time, fixed-term position of 22.5 hours per week, ending in December 2027. The working days are Tuesday, Wednesday, and Thursday. A valid driving license and access to a vehicle are essential for this role.

In our new programme called "Healthier Me" we want to: 

• Improve health outcomes for people with a learning disability. 
• Empower people we support and our staff teams to have better tools when it comes to health and wellbeing 
• Make community health offerings more accessible for people with a learning disability.

You will be working within a team of Healthier Me Coaches across England, Wales and Northern Ireland. The Healthier Me Coach will work both independently and collaboratively. 

In the Healthier Me Coach role, you will support people with a learning disability to improve their understanding of, and access to, health and wellbeing.

A key part of this work will be to support around 100 people with a learning disability to set and achieve personal health goals over 2 years. You will do this through1:1 coaching, delivering workshops and signposting, amongst other things. The post holder will be responsible for supporting individual progression and connecting the people Mencap supports with each other and appropriate opportunities in the community. 

In addition to this you will be managing at least one ‘Healthier Me Champion’ . The Champion role is for people with a learning disability, and it will strengthen the delivery of this work. 

This role involves working with a range of stakeholders to promote healthy living and to improve understanding of the barriers to health faced by people with a learning disability. 

Stakeholders will include: 

• Local staff in Mencap services 
• Community organisations 
• Local health teams 
• Families and Carers 
• Internal Mencap teams   

We want the Healthier Me Coach to use a community-led approach, giving people we support and the wider community opportunities to contribute and be part of local solutions. The coach will establish strong working relationships that enable Mencap to secure positive outcomes for people with a learning disability. The Healthier Me Coach will work closely with the Programme Manager to ensure good monitoring processes are followed to reach set targets and goals. You will support with monitoring progression, collecting and inputting data.

You will model our 5 values -Positive, Kind, Inclusive, Brave and Passionate. 

Key Responsibilities 

• Line management of colleagues with a learning disability – Healthier Me Champions.
• Effectively manage a caseload of individuals, supporting them to set and achieve personalised health goals. 
• Ensure that all contractual outcomes linked to your caseload are achieved, captured and documented. 
• Deliver workshops and training to Mencap teams, people with a learning disability and community members. 
• Implement community-led ways of working and co-production in approach to work. 
• Provide signposting, support and tools to individuals, carers and support staff. 
• Take responsibility for own professional development, and where needed use feedback to continually improve own performance. 
• Develop relationships with stakeholders and gather feedback. 
• Complete reporting required for internal and external monitoring, accurately and on time. 
• Generate community opportunities with local organisations (e.g. allotment, leisure centre, social groups). 
• Highlight and report any practice issues or safety concerns to secure support and improvement in line with organisational policies. 

The successful candidate will: 

• Be passionate about making health and wellbeing accessible. 

Have excellent communication and relationship building skills. 

• Demonstrate enthusiasm and flexibility for the team and its work. 
• Demonstrate an understanding of community-led ways of working. 
• Demonstrate an understanding of a duty of care to the individuals supported. 
• Understand responsibility for Prevent, safeguarding and critical incident reporting in accordance with both internal and external procedures. 
• Demonstrate an interest and commitment to the broader work of Mencap by attending meetings as required to support collaboration. 
• Live Mencap's values - Inclusive, Brave, Positive, Kind and Passionate.

Person Specification. Essential/Desirable - E/D 

Skills & abilities 

• Professional conduct and relationships -E 
• Effective communicator -E  Effective record keeping and reporting - E 
• Building positive relationships/partnerships - E 
• Judgement/troubleshooting skills - E 
• Working to targets - E  Managing and developing team members -E 
• Excellent team working skills -E 
• Good ICT skills -E 
• Hold a driving licence and access to a vehicle-E 

Knowledge and experience 

• Experience of supporting people- E 
• Experience of delivering against targets - E 
• Experience of coaching - D  Experience of delivering training - D 
• Experience of risk management - D 
• Experience of caseload review - D 
• Experience of gathering stakeholder feedback - D 
• Experience of community led ways of working -D 
• Knowledge of sector -D 
• Knowledge of safe working practices - E 

Applications close on Friday 26th January. Interviews will be held on Wednesday 4th February, via Microsoft Teams. If you’re passionate about making a difference, please review the job description for full details, and if you meet the criteria, we encourage you to apply!
 

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.

The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.

This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.

This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.

Key Responsibilities

Strategy & Service Direction

• Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.

• Shape the future service model, including workforce planning, channel strategy, automation and technology.

• Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.

• Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.

Service Performance

• Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.

• Own and deliver KPIs, SLAs, performance dashboards and quality standards.

• Ensure effective processes, incident response, risk management and signposting and referral pathways.

• Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.

People, Culture and Capability

• Lead the team members across functions such as supervisors, case support, QA and training

• Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.

• Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.

• Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.

Quality, Compliance and Risk

• Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.

• Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.

• Oversee high-risk escalations, operational risk identification and mitigation.

• Ensure compliance with internal policies, such as data protection and cybersecurity.

Service Development

• Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.

• Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.

• Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.

• Drive innovation in digital service delivery and multi-channel support.

Partnerships, Impact and Growth

• Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.

• Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.

• Contribute to the expansion of the Helpline model into new geographies.

• Act as a senior ambassador for the service and organisation.

Internal Leadership and Collaboration

• Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.

• Contribute to organisational strategy, planning cycles, and Executive Team decision making.

• Lead or support cross-organisational projects where operational expertise is required.

Requirements

Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data. 

Essential

• Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.

• Proven ability to scale a service, introduce new operational models and lead organisational change. 

• Experience managing multi-layered teams (including volunteers), ideally across remote environments.

• Strong understanding of QA, safeguarding principles, operational risk, and compliance.

• Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.

• Exceptional people leadership, communication and stakeholder-management skills

• Experience improving processes, implementing new systems or delivering service innovation.

• High emotional intelligence with a calm, pragmatic approach to problem-solving.

• Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.

Desirable

• Understanding of cybercrime, cybersecurity, online harms or digital victimisation.

• Experience working in a charity or volunteer-powered environment.

• Experience delivering training, public speaking or representing an organisation externally.

• Experience with helpdesk systems, CRM, or telephony/triage systems

• Knowledge of trauma-informed practice.

What we offer

• Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.

• Pension scheme - 8% employer contribution to your workplace pension scheme

• Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.

• Remote working cost budget - an annual allowance to cover eligible remote working costs

• Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture. 

• Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.

• Professional development - access to ad-hoc training based on your role and professional growth interests

• Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.

• Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.

• Time off for learning - request time off to pursue training or development opportunities

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

We’re looking for an Event Product Lead to take our national fundraising events to the next level. From London Marathon and Swimathon to virtual challenges and Fundraising My Way, you’ll own and shape some of our biggest and boldest fundraising products!

In this role, you will:

• Lead the strategic development, delivery and growth of a portfolio of national fundraising event products, ensuring plans are insight-led and supporter-focused
• Act as the product expert and single point of contact, owning product master plans, resolving issues and driving stakeholder alignment across the charity
• Build strong relationships and provide senior leadership to internal teams, ensuring clear ownership, accountability and delivery across all workstreams
• Use data, insight and market trends to set KPIs, monitor performance, evaluate ROI and continuously improve product outcomes
• Own and manage product budgets, including forecasting, re-forecasting, income and expenditure tracking
• Ensure exceptional supporter journeys from enquiry through to thanking, across multiple channels and in line with consent and compliance requirements
• Manage relationships with external suppliers, agencies and fundraising platforms
• Keep a watching brief on the wider fundraising and events landscape, identifying opportunities for innovation and new product development
• Support the delivery of safe, high-quality in-person event experiences, with participant wellbeing as a priority
• Lead on product evaluation, risk management and policy sign-off where appropriate

Skills Needed

• Proven experience in product management, programme management or portfolio leadership, ideally within events, fundraising or supporter-led products
• Strong ability to develop and deliver insight-led strategies, using data, analysis and market understanding to drive performance and growth
• Excellent stakeholder management skills, with experience leading through influence and securing buy-in at senior levels
• Highly developed analytical skills, with the ability to interpret complex data and turn insight into clear, actionable recommendations
• Strong understanding of supporter or customer journeys, including recruitment, engagement, stewardship and retention across multiple channels
• Ability to manage multiple projects and priorities simultaneously, maintaining attention to detail while meeting deadlines
• Excellent communication and briefing skills, able to translate strategy into clear plans and guidance for a wide range of audiences

Please see the full job description

Application & Interview Process

• As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: Sunday 25th January 2026 (we encourage early applications due to high volume of applications we hold to right to close this ad early)

Salary: £36,900 - £41,000 + London Allowance (£3,500 where applicable)

Contract: 12 month FTC

Based: Homebased 

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.

Additional Information

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Healthier Me Coach

Are you passionate about health and wellbeing? Do you want to support people with a learning disability to improve their health and wellbeing? Do you want to be part of real, lasting change in your area? (North Yorkshire - Richmond and Northallerton)

If your answers are 'YES', please keep reading! 

The Healthier Me Coach is key to the delivery of our exciting new Omaze funded activity. This is a part-time, fixed-term position of 22.5 hours per week, ending in December 2027. The working days are Tuesday, Wednesday, and Thursday. A valid driving license and access to a vehicle are essential for this role.

In our new programme called "Healthier Me" we want to: 

• Improve health outcomes for people with a learning disability. 
• Empower people we support and our staff teams to have better tools when it comes to health and wellbeing 
• Make community health offerings more accessible for people with a learning disability.

You will be working within a team of Healthier Me Coaches across England, Wales and Northern Ireland. The Healthier Me Coach will work both independently and collaboratively. 

In the Healthier Me Coach role, you will support people with a learning disability to improve their understanding of, and access to, health and wellbeing.

A key part of this work will be to support around 100 people with a learning disability to set and achieve personal health goals over 2 years. You will do this through1:1 coaching, delivering workshops and signposting, amongst other things. The post holder will be responsible for supporting individual progression and connecting the people Mencap supports with each other and appropriate opportunities in the community. 

In addition to this you will be managing at least one ‘Healthier Me Champion’ . The Champion role is for people with a learning disability, and it will strengthen the delivery of this work. 

This role involves working with a range of stakeholders to promote healthy living and to improve understanding of the barriers to health faced by people with a learning disability. 

Stakeholders will include: 

• Local staff in Mencap services 
• Community organisations 
• Local health teams 
• Families and Carers 
• Internal Mencap teams   

We want the Healthier Me Coach to use a community-led approach, giving people we support and the wider community opportunities to contribute and be part of local solutions. The coach will establish strong working relationships that enable Mencap to secure positive outcomes for people with a learning disability. The Healthier Me Coach will work closely with the Programme Manager to ensure good monitoring processes are followed to reach set targets and goals. You will support with monitoring progression, collecting and inputting data.

You will model our 5 values -Positive, Kind, Inclusive, Brave and Passionate. 

Key Responsibilities 

• Line management of colleagues with a learning disability – Healthier Me Champions.
• Effectively manage a caseload of individuals, supporting them to set and achieve personalised health goals. 
• Ensure that all contractual outcomes linked to your caseload are achieved, captured and documented. 
• Deliver workshops and training to Mencap teams, people with a learning disability and community members. 
• Implement community-led ways of working and co-production in approach to work. 
• Provide signposting, support and tools to individuals, carers and support staff. 
• Take responsibility for own professional development, and where needed use feedback to continually improve own performance. 
• Develop relationships with stakeholders and gather feedback. 
•  Complete reporting required for internal and external monitoring, accurately and on time. 
• Generate community opportunities with local organisations (e.g. allotment, leisure centre, social groups). 
• Highlight and report any practice issues or safety concerns to secure support and improvement in line with organisational policies. 

The successful candidate will: 

• Be passionate about making health and wellbeing accessible. 
• Have excellent communication and relationship building skills. 
• Demonstrate enthusiasm and flexibility for the team and its work. 
• Demonstrate an understanding of community-led ways of working. 
• Demonstrate an understanding of a duty of care to the individuals supported. 
• Understand responsibility for Prevent, safeguarding and critical incident reporting in accordance with both internal and external procedures. 
• Demonstrate an interest and commitment to the broader work of Mencap by attending meetings as required to support collaboration. 
• Live Mencap's values - Inclusive, Brave, Positive, Kind and Passionate.

Person Specification. Essential/Desirable - E/D 

Skills & abilities 

• Professional conduct and relationships -E 
• Effective communicator -E  Effective record keeping and reporting - E 
• Building positive relationships/partnerships - E 
• Judgement/troubleshooting skills - E 
• Working to targets - E  Managing and developing team members -E 
• Excellent team working skills -E 
• Good ICT skills -E 
• Hold a driving licence and access to a vehicle-E 

Knowledge and experience 

• Experience of supporting people- E 
• Experience of delivering against targets - E 
• Experience of coaching - D  Experience of delivering training - D 
• Experience of risk management - D 
• Experience of caseload review - D 
• Experience of gathering stakeholder feedback - D 
• Experience of community led ways of working -D 
• Knowledge of sector -D 
• Knowledge of safe working practices - E 

Applications close on Friday, 26 January. Interviews will be held on Thursday, 5th February via Microsoft Teams. If you’re passionate about making a difference, please review the job description for full details, and if you meet the criteria, we encourage you to apply!

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Do you want to work with a leading advocacy charity organisation supporting those in need?   

  

Do you have experience of successful delivery of safeguarding strategies and initiatives?  

  

Are you keen to make a difference to people who want to be heard through a profound commitment to safeguarding, protection and promoting the welfare of children and vulnerable adults? 

  

Then come and join us here at VoiceAbility.  

We have an exciting opportunity for a Designated Safeguarding Lead to join our team to Act as the expert organisational designated safeguarding lead (DSL) for all work 

covering children, young people (CYP) and adults in equal measure. Your role will be homebased but may require you to travel to locations such as hospitals and care homes nationally to meet with stakeholders; therefore, a suitable home internet connection is essential.

About us  

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.  

About you 

You will have at least 2 years’ experience of working as a Designated Safeguarding Lead with line management responsibility, developing, implementing and evaluating of CYP and Adult safeguarding policies, procedures, and training programmes, reflecting current legislation and best practices.You will also have demonstrable experience in leading, managing, influencing diverse teams on safeguarding, focusing on developing a positive culture and promoting continuous professional development. 

You should have experience in managing complex safeguarding cases, including conducting risk assessments, deciding on immediate actions, and coordinating with external agencies and key stakeholders. 

How will you make a difference? 

You will be called upon internally and/or by external bodies as a source of organisational expert knowledge. 

You will provide leadership and accountability for the advancement of safeguarding best 

practices. 

You will work resourcefully and collaboratively across agencies and adapt child protection systems to address risks in diverse social environments as part of a contextual safeguarding approach, ensuring the safety and wellbeing of young people, vulnerable groups and adults alike.

  

Benefits  

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service  

5% employer pension & minimum 3% employee contribution  

Salary sacrifices pension scheme  

Separate Life Assurance Cover (equivalent of two times your annual salary)  

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc  

24/7 Employee Assistance programme  

Access to remote counselling service  

Paid Disability Leave  

Paid compassionate Leave  

Home Working Allowance   

   

Support with continuous professional development  

Access to Clifton Strengths Coaching for development   

Personal Development Plans  

   

How are staff supported to work remotely?  

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.  

When you need to travel for work, expenses will be paid (mileage or public transport costs).   

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.  

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. 

At S.A.L.V.E. we believe:

- No young person should have to live or work on the streets

- Young people who have lived and worked on the streets deserve the chance to fulfil their potential

- Young people on the streets should have trustworthy, supportive adults around them

With the generous help of our supporters, S.A.L.V.E. works with children on the streets of Jinja, Uganda, so they have the opportunity to leave their difficult pasts behind them and move forward, towards a brighter future.

We have Drop in Centres and Street Outreach services for children currently living on the streets. We offer short term residential care in our Halfway Homes or Drug Rehabilitation Centre to help children to transition off the streets, and follow up care and support for when a child has been resettled home to their family. We also offer educational support, and/ or business skills start up and training where assessed to be needed to help a child to settle home successfully and to ensure their family can thrive in the long term.

We are looking to recruit a new CEO who believes in our vision that there should be “No Street Called Home” for children living on the streets in Uganda and who wants to help us to grow this impact and further change children’s lives.

Our Journey

S.A.L.V.E. International was founded in 2008 by Helen Huthwaite and Nicola Sansom. Since then, we have gone on to resettle 978 street connected children with their families. We have also supported 378 young people through education, rehabilitated over 1000 street connected children at our Residential Centre and initiated 495 small businesses to support families. Over the years, our advocacy work has included being part of Small Charity Week in the UK parliament, and being part of a delegation to the UN with the Consortium for Street Children.

Today we employ 4 staff in the UK and 27 in Uganda. Our annual turnover is approximately £300k. New developments in our work include sports programming and a very promising tailoring course. We are well on track to achieve our 2022-27 strategic goals - reaching more children, expanding support for girls, strengthening families and improving our funding sustainability.

Looking forward, the demand for our services continues to grow, whilst charities in general are facing a very difficult financial position. We are looking for a Chief Executive Officer who will consolidate and develop existing initiatives and continue to diversify our provision. They must be able to enhance our efforts to improve our long-term financial sustainability. Working in collaboration with the Board, they will develop our next strategic plan in line with our vision and values.

Job Purpose

● To be a visionary who drives forwards and maximises the impact of the organisation. Working with the Board of Trustees to ensure that a strong vision with clear strategic planning is in place for the organisation to best benefit our service users.

● To work with the Ugandan and UK team to develop and improve our existing programmes of work for the organisation to best benefit our service users.

● To oversee the budget, finance and risk management of the organisation.

● To oversee our fundraising strategy and grow relationships with new and existing funders to a high standard ensuring that maximum potential support is achieved.

● To proactively identify prospects, approaching and winning resources from new partnerships in the wider community to best meet S.A.L.V.E.’s aims and objectives.

● To raise awareness of the work of S.A.L.V.E. International and oversee our advocacy and communications strategy and implementation.

Key Activities

The following activities are intended as a guide to the main responsibilities of the post and are not an exhaustive list of duties and tasks.  The post-holder may be required to undertake other duties that are not listed below, at the direction of the Board.  The job description may be amended from time to time after consultation with the post holder.

STRATEGY

• Lead the organisation by working collaboratively with our global team of staff, volunteers, and board members to ensure a strong strategic plan is in place, which is reviewed and improved over time to maximise the organisation’s impact.

FUNDRAISING

• Leading and championing our fundraising strategy. Helping to develop our one off and regular financial supporters through finding new opportunities and networks, giving talks, ensuring quality timely communications, and reporting to existing supporters.
• Supporting and co-working with our Development Manager to research new application prospects, and helping to maintain and develop the income from our existing network of corporate, organisational and Trust and Foundation partnerships and donors. This includes writing and reviewing funding applications and reports as needed.
• Lead on the drafting of larger or multi-year funding applications, with support from the Development Manager to finalise.

FINANCE

• Overseeing the budget and financial management of the organisation to ensure the organisation’s long term sustainability and sound financial management, including creating the annual budget for approval by the UK Board.
• Collaboratively reviewing the charity’s financial controls and performance, including a final review of the monthly accounts (UK and Uganda), and overseeing the internal audit of our accounts with the finance committee.
• Ensuring the organisation is financially compliant according to the Charities Commission and meets all statutory requirements.

HR

• Recruiting, training, developing and managing staff and volunteers in the UK to help to build the capacity of the organisation as needed. This currently includes line managing: Ugandan Country Director, Development Manager, Communications Manager
• Support the Country Director with recruitment in Uganda.
• Creating a strong sense of team spirit and a culture of appreciation and reliability within the team by reinforcing organisation values and ensuring accountability.

GOVERNANCE

• Working closely with and supporting our UK and Ugandan boards to ensure that the governance of the organisation is strong.
• Lead on creating, reviewing, and developing policies, procedures and systems, including but not limited to ensuring quality safeguarding and risk management for the organisation.
• Ensure the organisation is appropriately prepared for potential risks
• Ensuring the organisation is compliant according to the Charities Commission and meets all statutory requirements.

COMMUNICATION

• Overseeing the communications strategy of the organisation, ensuring the website, social media, newsletters, annual report and mailings out to supporters are kept up to date by supporting our Communications Manager. This includes drafting and checking copy and promoting and marketing events and campaigns for the organisation to raise funds and awareness.
• Being an advocate for the organisation, by seeking and maximising opportunities to represent the organisation, to help raise awareness and support for the work we do and the needs of street connected children generally.

PROGRAMMES and OPERATIONS

• Leading and collaborating with the wider team to develop and improve our programmes through regular evaluation and learning reviews.
• Support the Country Director to ensure the organisation operations function smoothy, and that the strategic plan can be implemented.

PARTNERSHIPS

• Representing S.A.L.V.E. in partnerships and networks such as the Consortium for Street Children to ensure that we are making the most of funding, partnership and advocacy opportunities.
• Manage relationships with key partners in the UK and internationally, to ensure we are collaborating to achieve the greatest impact.

SAFEGUARDING

• To be the Safeguarding Lead within the organisation, and continually strengthen safeguarding as a priority in all our work.

MONITORING AND EVALUATION

• Support the Development Manager with the effective functioning of the organisations M&E system, Upshot. Ensure all team members are meeting their monitoring, evaluation and learning obligations and objectives.

SKILLS REQUIRED

ESSENTIAL CRITERIA

Fundraising and External Relations

• Proven and demonstrable track record of securing income from multiple sources, including Trusts and Foundations, corporate partners or institutional donors.
• Direct experience of preparing, writing, and managing significant funding applications, including multi-year or high-value proposals.
• Ability to represent an organisation confidently to donors, partners and external stakeholders, including through public speaking and networking.

Leadership and Management

• Senior leadership or management experience within the charity or social purpose sector, with evidence of leading teams, managing performance and developing organisational capacity.
• Demonstrable ability to build and maintain positive working relationships across teams and stakeholder groups.

Strategic and Operational Capability

• Proven ability to develop, review and implement strategies, organisational systems, policies and procedures that support growth, quality and compliance.
• Strong understanding of budgeting and financial oversight, with experience of interpreting financial information to inform decision-making.

Governance, Compliance and Safeguarding

• Knowledge of charity governance expectations and safeguarding responsibilities, ideally within organisations working with children or vulnerable groups.
• Commitment to good practice, ethical leadership and accountability.

Personal Attributes

• Highly proactive, solution-focused and resilient, with evidence of managing challenges constructively.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Friendly, approachable and values-driven, with clear alignment to S.A.L.V.E.’s mission and work.
• Willingness to be ‘hands on’.

DESIRED CRITERIA

Fundraising

• Experience of cultivating and stewarding significant individual donors or corporate sponsors over time.
• Experience of delivering presentations, talks or fundraising-driven events to external audiences.

International and Cross-Cultural Experience

• Experience working in an African context or supporting programmes delivered within Africa.
• Previously lived or worked in Uganda, or having strong personal ties or lived experience relevant to the Ugandan context.

Leadership and Governance

• Experience of working collaboratively with a Board of Trustees or equivalent governance body.
• Experience of leading organisational change or growth phases.

Monitoring, Evaluation and Learning

• Experience using programme data or M&E systems to inform fundraising proposals, impact reports or strategic decision-making.

Qualifications

• Relevant academic, management or professional qualification (e.g., international development, charity management, safeguarding, finance, leadership).

FURTHER INFORMATION

Reporting to: UK Board

Location: Remote, with travel in the UK and to Uganda

Working Hours: Full Time, 37.5 hours per week

How to Apply:

Please send your CV and a one page covering letter.

Your cover letter should clearly demonstrate how you meet the job specification above, and why this role is suitable for you.

Applications without a covering letter will not be considered.

Please note: You must already have the right to live and work in the UK to apply for this role.

Closing Date: Sunday 25th January 2026, 6pm

Note: Shortlisted candidates will be asked to complete a written task during the week commencing 2nd February.

Expected Interviews Dates:

- First Round (virtual): 10th and 11th February

- Second Round (in-person): Week commencing 23rd February

Anticipated Start Date: As soon as possible