Volunteer manager jobs

About SPANA

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

The Programmes Quality and Delivery department is a key unit within SPANA’s Global Programmes Directorate (GPD). The team ensures effective oversight of the design and delivery of working animal health and welfare interventions in collaboration with a range of national NGO partners across more than 20 countries in Africa, the Middle East, Asia and Central and South America. SPANA is strengthening the GPD to support partners to develop and deliver transformational and sustainable improvements in working animal welfare. 

Reporting to a Senior Programmes Manager, the Programmes Officer provides essential grant administration and project management support to a portfolio of partners, ensuring effective oversight across the lifecycle of grants. This involves developing effective working partnerships remotely and identifying risks and issues that need to be escalated. The Programmes Officer works closely with technical colleagues responsible for Monitoring Evaluation Accountability and Learning (MEAL), animal health and welfare, education and behaviour change and the wider organisation (e.g., communications, fundraising, advocacy and policy). 

Contract, location and salary

This role is a full-time (34.5 hours per week), permanent role. This is a UK based position, with 1-2 days per month (or more if preferred) worked from SPANA's office in London. 

The salary for this role is c.£32,000 subject to skills and experience. Applicants must have the current right to work in the UK.

Further information and how to apply

Please review the job description for full details including a person specification and information on how to apply. The deadline for applications is 23:59 GTM on Sunday 8 February 2026. 

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. TAKE OUT IF NOT FEMALE ONLY

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Havant

Salary: £35,482 - £38,224

Hours per week: 37

Contract Type: Full Time/Permanent 

Reference Number: STOPDA811

Main Purpose and Scope of the Job:

 This is an exciting role in an ambitious and growing charity that supports all people affected by domestic abuse.

Working closely with the Business Development Director and Business Development Manager the Fundraising Manager will play a pivotal role in the creation, development and implementation of a robust and diverse fundraising strategy that contributes to the overarching income generation strategy, that meet both current and future operational needs

Participate in the development of Stop Domestic Abuse’s fundraising strategy and lead on the implementation and delivery of fundraising ensuring all fundraising objectives and KPI’s are met. 

Identify and cultivate relationships with new, corporate partners, individual donors, major donors, foundations, and other potential supporters, increasing their awareness of SDA.

Create, launch and manage supporter stewardship and recognition programmes to ensure corporate donors and partners feel valued and engaged with the organisation, you will be key in maintaining long-term relationships.

Develop and maintain a portfolio of potential corporate and high net worth supporters through regular research and networking and attend events and meetings with potential donors.

 Expand current fundraising activity to create new opportunities by promoting Stop Domestic Abuse. 

 

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

 

Role Purpose 

This is a new role. Stand-by-me is seeking an experienced Director to effectively lead and manage the organisation. The successful candidate will be responsible for ensuring the effective continued delivery of the charity’s aims, providing strong, strategic leadership and operational management, focussing on enhancing fundraising capacity and developing a robust organisation strategy. This role will also serve as the public representative of the organisation and will report directly to the Board of Trustees.

Key Responsibilities

1. Strategic Leadership & Development:

· Conduct a rapid assessment of the charity’s current strategic plan and identify key areas for improvement.

· Lead the development of a revised or updated strategic framework, focusing on sustainability, growth, and impact.

· Work collaboratively with the Board of Trustees and Clinical staff to define clear strategic priorities and measurable outcomes.

· Provide clear and concise report to the Board on progress against strategic objectives.

· Manage and coordinate research projects and feasibility studies including budgeting, resourcing, scheduling, tracking and ensuring quality assurance.

2. Income Generation and Financial Management:

· Conduct a rapid, comprehensive review of existing fundraising activities and identify opportunities for growth and diversification.

· Develop and implement a short and long-term fundraising strategy to maximise income generation.

· Monitor and report on grants and funding.

· Lead and motivate our volunteer community fundraising team providing guidance and support to achieve specified targets.

· Cultivate and strengthen relationships with major donors, trusts, foundations, patronage, and corporate partners.

· Explore and develop new fundraising streams, including regular giving, digital fundraising, innovative partnerships and legacies.

· Working with the team, develop compelling funding proposals and grant applications.

· Improve fundraising reporting and analysis to track performance and inform decision-making.

3. Operational Management:

· Provide effective line management to the team and volunteers to foster a positive and collaborative work environment.

· Effectively delegate tasks to team members including promoting self organisation.

· Work with the Finance Trustee to oversee financial management, ensuring compliance with relevant regulations and best practices for budgeting.

· Manage risk and ensure the charity's compliance with legal and regulatory requirements.

· Represent the charity to external stakeholders, building and maintaining positive relationships.

· Ensure effective communication and engagement with staff, volunteers, and beneficiaries.

· Work with Safeguarding Trustee and external Supervisors on any clinical or safeguarding issues as they arise.

· Conduct annual appraisals to monitor and evaluate staff performance.

4. Board Engagement/Governance:

· Act as the primary point of contact between the Board of Trustees.

· Provide regular updates to the Board on organisational performance including operational and strategic matters.

· Ensure the organisation’s compliance with all relevant regulatory requirements and internal policies to support the Board in its governance role by providing advice and information as needed.

· Facilitate effective communication and collaboration between the Trustee Board, staff and volunteers.

Location: Shaw House, 27 West Way, Oxford, OX2 0QH/Flexible Working
Department: Service Delivery
Salary: £42,500 plus £2,500 car allowance
Hours: 35
Contract Type: Permanent
 
RABI is the farmers charity.
 
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
 
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
 
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
 
RABI is on a journey to help shape a future farmers deserve.
 
Key Purpose
 
The Safeguarding Manager is a pivotal leadership position at RABI, responsible for spearheading the organisation’s dedication to safeguarding and ensuring the safety and wellbeing of everyone connected to our work. You will lead the operational development, implementation, and oversight of RABI’s safeguarding policies and procedures, while line-managing and mentoring the Safeguarding Officer.
 
This role also serves as the Deputy Designated Safeguarding Lead (DDSL), assuming all DDSL responsibilities when the Senior Service Delivery Manager (DSL) is unavailable.
 
You will play a key role in embedding a trauma-informed, person-centred safeguarding culture across the organisation, ensuring that staff, volunteers, and partners understand how trauma affects behaviour, engagement, and recovery, and that this understanding underpins every safeguarding response.
 
Key Responsibilities:
 
Leadership & Team Management

• Provide clear, supportive, and developmental line management to the Safeguarding Officer, overseeing daily tasks, case management, and professional growth.
• Act as the primary escalation point for complex or high-risk safeguarding concerns, applying a trauma-informed approach that prioritises safety, empowerment, and dignity.
• Oversee referrals to RABI’s counselling and wellbeing services, ensuring a compassionate and responsive approach in line with internal and external SLAs.
• Foster a reflective team culture that values emotional safety, supervision, and professional resilience.

 
Policy, Compliance & Training

• Lead the development and continuous enhancement of RABI’s safeguarding policies, procedures, and guidance to ensure alignment with current legislation, trauma-informed best practice, and regulatory expectations.
• Ensure consistent compliance across all departments, embedding safeguarding and trauma awareness as core organisational values.
• Design and oversee delivery of a comprehensive annual safeguarding training programme that includes trauma-informed principles, empowering the Safeguarding Officer to deliver foundational sessions and personally conducting advanced training.
• Maintain expert knowledge of safeguarding practice changes, trauma theory, and statutory guidance, ensuring RABI’s approach remains sector leading.

 
Reporting & Continuous Improvement

• Translate complex safeguarding data and trends into actionable insights, providing trauma-aware analysis and recommendations to the DSL and senior leadership team.
• Monitor and evaluate safeguarding processes, identifying lessons learned and opportunities to strengthen trauma-informed practice.
• Promote safeguarding and trauma-informed best practices through reflective learning and cross-team collaboration.

 
External Engagement & Collaboration

• Build and maintain strategic relationships with safeguarding bodies, regulatory authorities, and sector partners.
• Represent RABI at external safeguarding forums, networks, and working groups.
• Work collaboratively with colleagues in Volunteering, Fundraising, Partnerships, and Service Delivery to embed safeguarding into all projects and services.
• Ensure staff and volunteers fully understand escalation routes and safeguarding expectations.

 
PERSON SPECIFICATION
 
Essential Qualifications and Experience:

• Significant experience as a Designated Safeguarding Lead (DSL) or Deputy Designated Safeguarding Lead (DDSL) in a complex organisation.
• Proven experience in leading, managing, and developing a team within a safeguarding or related operational context.
• Up-to-date specialist safeguarding training for adults and children.
• Comprehensive knowledge of UK safeguarding legislation, statutory guidance, and trauma-informed approaches to practice.
• Strong risk assessment skills, with ability to manage complex cases and make sound judgments.
• Excellent communication, report-writing, and record-keeping skills.
• Experience providing safeguarding support and guidance to staff and volunteers working with at-risk adults, children, and families.
• Proficiency with safeguarding data recording systems.
• Highly organised, with ability to manage multiple priorities effectively.
• Demonstrated leadership qualities, capable of influencing and engaging diverse stakeholders.

 
Desirable:

• Relevant degree or equivalent demonstrable experience in safeguarding, social work, or a related field.
• Qualification or CPD in trauma-informed practice.
• A background or knowledge of the farming community.

 
Personal Attributes:

• Empathetic, emotional intelligent. approachable, and able to build trust quickly.
• High levels of integrity, discretion, and professional judgement.
• Resilient, flexible, and solution focused.
• Committed to inclusivity, equality, and ethical practice.
• Proactive and self-motivated, with a drive for continuous improvement.

 
Additional Requirements
 
Full driving licence with willingness to travel nationally when required.
Commitment to ongoing safeguarding and professional development training.
 
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
 
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline
 
BENEFITS

• 28 days annual leave plus bank holidays (based on full time working).
• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.
• On site parking.

 
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices promote equality, diversity and inclusion. We are committed to creating an environment where everyone is treated fairly and with respect, and no employee or applicant receives less favourable treatment because of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital status, or any other characteristic that cannot be justified. Recruitment and development decisions are made solely on the basis of skills, experience, qualifications and abilities.
 
REF-226 023

Contract:Permanent, full time 

Salary:circa £50,000 per annum 

Location: Burford, OX18 4PF on a hybrid basis 

Closing date:30 January 2026 

1st interviews:10 – 12 February 2026 

2nd stage:18 & 19 February 2026 

At Blue Cross, our people are central to everything we do to protect and improve animal welfare. We are recruiting a People and Culture Manager to lead the day-to-day delivery of compassionate, high-quality people support across the charity. This is a brand-new role, created to strengthen how we support managers and teams and to translate our People Strategy into practical, values led people practices. 

Sitting within the People and People Services directorate, the People and Culture Manager plays a key role in enabling confident, fair leadership across the organisation, particularly in emotionally demanding environments. The role also offers a valuable opportunity to build experience and capability towards senior People and Culture leadership. 

More about the role

As People and Culture Manager, you will provide expert, pragmatic advice across the full range of people matters, acting as a trusted business partner to the People & People Services directorate. You will lead on complex and sensitive casework, coach and develop People and Culture colleagues, and work closely with senior leaders to deliver positive people outcomes. 

As this is a new role, you will have the opportunity to help shape how people services are delivered day to day, contributing to the continuous improvement, credibility, and impact of the People and Culture function. 

You will also contribute to organisational development, culture change, wellbeing initiatives, and workforce planning, using insight and data to identify risks and opportunities. The role supports organisation wide change activity, ensuring that people processes are fair, transparent, and compassionate. 

This role is offered on a hybrid basis, based from our Burford office, with a minimum of two days a week working from the office. You will also be required to travel regularly to other Blue Cross sites to build relationships and provide effective, visible support to managers and teams.  

About you

You are a credible and empathetic professional who brings sound judgement, resilience, and a solutions focused approach. You are confident supporting managers through complex and emotionally sensitive situations and are comfortable balancing operational delivery with strategic contribution. 

You build strong, trusting relationships, communicate clearly at all levels, and enjoy coaching others to build their confidence and capability. You are committed to embedding Blue Cross values of compassion, courage, and inclusivity in everything you do. 

Essential Qualifications, Skills, and Experience 

• CIPD Level 5 or above, or equivalent professional experience 
• Substantial experience in a generalist HR or people role 
• Strong employee relations experience with sound knowledge of UK employment law 
• Proven ability to manage complex and sensitive people issues with empathy and professionalism 
• Strong communication, influencing, coaching, and stakeholder management skills 
• Experience working in a values led, care focused, or emotionally demanding environment 
• The ability to demonstrate and apply Blue Cross values of compassion, courage, and inclusivity 

Desirable Qualifications, Skills, and Experience 

• CIPD Level 7 qualification 
• Experience working in animal welfare, healthcare, social care, or frontline operational environments 
• Experience supporting managers and teams working in emotionally demanding roles 

How to apply  

Please click Apply to submit your application. We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible. 

Our recruitment process for this role will take place in two stages. The first stage will be a competency-based interview, focused on experience, approach and alignment with our values. 

Candidates who progress to the second stage will be invited to attend a discovery session. This will be an informal and interactive session, designed to explore the role in more depth, share perspectives and give candidates the opportunity to meet colleagues and learn more about Blue Cross and our culture. 

Full details will be shared with candidates in advance. Both stages will be held in person at our Burford offices. 

We are committed to running a fair and inclusive recruitment process and will provide support or reasonable adjustments where needed. 

The purpose of this role is to deliver FSSW’s FareChance programme, including employability learning and practical logistics sessions alongside support and collaboration with the Employability Programme Facilitator. The FareChance programme currently works with young people aged between 18 – 25 who experience additional barriers to accessing education, training, or employment. The young people are supported to learn new skills, build confidence, and realise their full potential. 

FareChance provides a unique combination of two parts: the first is working alongside other volunteers and staff learning key warehouse and logistics skills, getting firsthand practical experience; the second is tailored employability sessions in small groups with 1-1 specialist support. 

The Employability Programme Lead will lead on running the employability workshops. This role will provide 1-1 support for young people where required and provide signposting and referrals to other specialist services. The successful candidate will be passionate about supporting people to thrive and be sensitive to the inequality and power imbalance faced by young people today. They will have experience of supporting young people to achieve their goals and can bring these skills to deliver FareChance. This role will coach as well as co-ordinate the programme whilst supporting the growth of an innovative, supportive, and caring employability pathway for people to overcome barriers and move closer to the future they deserve. 

Duties and Responsibilities: 

Programme Delivery 

• Support the Employability Programme Facilitator to deliver practical warehouse activity sessions 

• Working with the Operations team to ensure smooth integration of our participants and the programme into every aspect of the operation. 

• Lead in providing tailored programme coaching/mentoring: 

• Set up and monitor an action plan for each participant with realistic goals to overcome barriers they face. 

• Provide advice and guidance, build confidence and support participants with appropriate resources for their next steps (including CV writing and interview skills)

• Identify project management opportunities and build plans with relevant staff in the wider team. 

• Lead on developing and preparing programme resources. 

• Identify specific needs and risks, liaising with senior colleagues, create and maintain risk assessments with individuals to ensure safety in the workplace.

Programme Development 

• Lead on the recruitment, onboarding and offboarding of participants (currently 18–25-year-olds with possibility of expanding this range) onto the FareChance Programme. 

• Work with the Volunteer Team to ensure smooth transitions to and from FareChance to Volunteering where applicable. 

• Build a Youth Steering/Co-production group to design, deliver and evaluate the programmes. 

• Alongside the Head of Employability and Volunteering, support the development of the strategy for future programmes. 

External partnerships and relationship building 

• Work with the Head of Employability and Volunteering to develop our network of statutory, charity and business partnerships to increase referral pathways into and out of the programme. 

• Support the fundraising team in providing updates for employability funders 

• On occasion, attend events or appointments to support recruitment/represent FSSW 

• Build a network of signposting for participants across the programme including local businesses and apprenticeship opportunities. 

• Work with the Head of Employability and Volunteering to develop partnerships to offer on-course enrichment opportunities, e.g., away days and mentoring. 

Reporting and Administration 

• Maintain quality records of all participant information, including interventions with project participants, ensuring that such data is stored within the requirements of the Data Protection Act and FSSW policies and procedures 

• Work alongside the Head of Employability and Volunteering around any incidents or safeguarding concerns. Signpost to external agencies where appropriate. 

• Work with the fundraising and communications teams on internal and external reporting for FareChance, including gathering quantitative and qualitative data 

• Deliver programme data and, in conjunction with the Head of Employability and Volunteering, analyse and feed into future programmes 

Person Specification 

It is not expected that a successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.

Essential 

• Knowledge and experience of delivering 1:1 and group motivational mentoring/coaching.

• Successful experience of supporting people back into work or training, with a strong commitment to advancing equality and diversity. 

• Ability to work flexibly, respond positively to project changes and meet challenging targets. 

• Excellent interpersonal and listening skills with the ability to influence, motivate and negotiate. 

• Good IT skills 

Desirable 

• Experience of building a programme 

• Experience of responding appropriately to challenging behaviours 

• Project management experience 

• Excellent verbal and written communication skills 

• Understanding of safeguarding and GDPR regulations 

• Ability to set up and maintain accurate and timely records for monitoring and evaluating purposes. 

• Strong organisational skills including planning, prioritising, and time management. 

We welcome applications from people of all backgrounds and lived experiences. As we expand our programmes, we particularly value candidates who bring multicultural perspectives and/or speak additional languages. Skills in languages such as Arabic, Pashto, or Farsi are highly desirable, but not essential. If you share our commitment to inclusion and want to make a positive impact, we’d love to hear from you. 

Additional Information 

• Role may involve some manual handling; training will be provided.

• Enhanced DBS check required. 

• This post is funded by St James’s Place Charitable Foundation

Permanent

Location: The Children's Society Shop, Calverton, Notts

37 hours per week over Monday to Sunday

£25,760 per annum

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Free parking space at the shop

-Flexible working days depending on business needs

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

Do you have retail experience and a flair for leadership? Are you a natural leader with a drive for results and a passion for making a difference?

We're looking for a confident and motivated Shop Manager to lead our team in our Calverton shop. This is a fantastic opportunity for the right person to engage with the local community, shape the shop's future, and drive up income to support young people.

You'll be responsible for managing an Assistant Shop Manager and a brilliant team of volunteers, working together to turn donated goods into meaningful support for young people. You'll lead and inspire existing volunteers, and attract, recruit and develop new ones to build a team that maximises the shop's potential.

If you have retail experience and enjoy connecting with people from all walks of life, this could be the perfect role for you. If you're also passionate about making a difference, we'd love to hear from you.

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

We run over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

We look forward to receiving your application.

This vacancy closes at midnight on Friday 5th February 2026.

Interviews will be held on a date to be confirmed.

IN2

We are seeking an Assistant Manager to play a key operational role at our Sunderland Hub. Supporting the day-to-day running of services that help people facing social exclusion rebuild confidence, skills, and stability.

This is a mission-driven, hands-on role combining coordination, leadership and frontline delivery. You will work closely with the Hub Manager and wider team to ensure the hub operates smoothly, safely and with purpose, while supporting individuals to engage in meaningful activity and community life.

About Handcrafted

Handcrafted works with people who have experienced exclusion, homelessness and disadvantage, offering practical opportunities to rebuild confidence and independence through creative projects, training, and community.

Our work is rooted in values of:

• Creativity everyone can make something to be proud of

• Empathy walking alongside people through challenge

• Empowerment supporting people to take back control

• Community building belonging and shared purpose

These values shape how we work with residents, trainees and one another.

The Role – Assistant Manager (Sunderland Hub)

As Assistant Manager, you will be central to the smooth running of the Sunderland Hub. You’ll support the Hub Manager in coordinating staff, activities and services, while maintaining a welcoming, organised and supportive environment.

This is a varied role combining operational oversight, hands-on delivery, administration and people support.

Key Responsibilities:

• Support the Hub Manager in the day-to-day operation of the Sunderland Hub

• Help coordinate staff, volunteers, activities and community sessions

• Provide hands-on support to residents and trainees as needed

• Assist with planning and delivery of workshops, shared meals and group activities

• Act as a welcoming and reliable point of contact for people accessing the hub

• Support record keeping, reporting and compliance requirements

• Assist with ordering supplies, processing expenses and basic financial administration

• Help oversee housing-related processes and liaise with relevant teams

• Promote a safe, inclusive and well-organised environment at all times

(Full responsibilities are detailed in the recruitment pack.)

Who We’re Looking For

We’re looking for someone who is organised, proactive and people-focused, with the confidence to take responsibility while working collaboratively.

You will ideally bring:

• Experience working in a support, community or care-based setting

• Strong organisational and communication skills

• The ability to manage competing priorities calmly

• Confidence supporting people with complex needs

• An understanding of safeguarding and professional boundaries

• A values-led approach aligned with Handcrafted’s ethos

Experience in housing, support services or community delivery is desirable but not essential.

Why Join Handcrafted?

• Be part of a well-established, values-driven organisation

• Play a key operational role in a growing hub

• Work alongside a committed, supportive team

• Help create real change for people facing exclusion

• Access training and development opportunities

Safeguarding

Handcrafted is committed to safeguarding and promoting the welfare of children and vulnerable adults. This role is subject to an Enhanced DBS check.

Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? We are looking for a Store Manager to join our fashion store in Lincoln - LN5 7DQ.

What does this role involve?

As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values.

Each day is different in this varied, fast paced and hands on role.  Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.

What are we looking for?

• Experience working in a customer facing role in retail, hospitality or service industry
• Experience of leading, motivating and developing teams
• Commercial awareness
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Able to work under own initiative and take a proactive approach to changing business needs and objectives
• Thrives working in a hands on, fast-paced environment
• An understanding of budgets and P&L 

This is full time role for 35hrs a week. Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Please note that you will need to be fully flexible for this role.

What’s important to us?

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers

Ready to apply?

To apply, please follow these simple steps:

1. Click the “Apply” button below.
2. You’ll be seamlessly redirected to the BHF Careers page.
3. Complete the application form, submit your CV and upload your employment history.

What do I need to know?

DBS Check: Any offer of employment is subject to a satisfactory DBS check

Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

Shop Manager - Wimbledon

Permanent, 35 hours

Starting full-time salary £23,581.58 a year + an additional £2,000 market supplement.

Wimbledon shop - 84 The Broadway, London, SW19 1RH

Join Our Community

Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?

If so, this could be the opportunity for you.

The role

As Shop Manager of Scope’s Wimbledon shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different

In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:

· Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.

· Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms

· Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team

· Work collaboratively with the Assistant Shop Manager

For more information about the role’s responsibilities, and the skills and experience required please visit our website. 

About you

We’re looking for someone who has:

· Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.

· Commercially aware and able to spot opportunities

· Be able to lead and support people

· Customer-focused, with a can-do attitude

· A team player with strong work ethic

· Accurate and detail-oriented

· IT literate and numeracy skills

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Please make sure you explain in your application, with examples, how you can meet these important skills.

Working in our shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop hours

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota

Additional Information

In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.

You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.

Anonymised applications

We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and the completion of a short application form.

Our values

Pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).

If you need any changes or support during the recruitment process, please email us via our website.

You can also find more details about asking for adjustments at interview on our website.

Important to know

· You must meet all the essential requirements listed in the job description.

· If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.

Equality, Diversity and Inclusion

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on Friday 30 January 2026.

SUNDAY TIMES BEST PLACE TO WORK 2024 AND 2025

If you are looking for a job where you make a real difference and are part of something truly meaningful, then we would love to welcome you to our family.

MAIN PURPOSE OF JOB:

To manage and develop our community service department to ensure that all elderly and terminally ill pet owners receive help from our volunteers nationwide To lead and motivate all Community Service teams, encompassing the volunteer coordinators, the support team and the volunteer registration team to ensure an excellent standard of service is given to both volunteers and owners alike. To be responsible for ensuring a prompt, appropriate and sympathetic reply to all communications and correspondence within the department. To work closely with Community Service Manager to deliver a smooth, coherent and first class service to everyone we assist both during the working day, evenings and weekends. This post will require a good overall understanding of the needs of elderly people and their pets, ability to problem solve and experience of motivating and managing staff. 

MAIN DUTIES AND RESPONSIBILITIES:

1 .VOLUNTEER CO-ORDINATOR LEVEL I & LEVEL II I)

To lead and motivate all Volunteer Co-coordinators Level I & Level II on a day-to-day basis to ensure they are properly trained and competent to deliver the appropriate level and quality of service to all petitioners when handling any request for help. II) Once identified, to refer any difficult and problematic cases to the CEO or the Community Service Manager for prompt action and feedback. III) To work closely with the Community Service manager and volunteer coordinators Level II to ensure delivery of our on-call emergency service both midweek and weekends and deputise for the Community Service Manager in her absence and time off.

IV) In collaboration with the Community Service Manager, to appropriately schedule the out of hours rota to ensure cover at all times for our emergency service.

V) To be contactable out of hours, if needed over the evenings and weekends.

VI) To ensure a Monday morning debrief with the Community Service Manager and weekend coordinator, to log, discuss and resolve any issues that have arisen.

VII) To manage and develop a mentoring scheme for volunteer coordinators Level I to enable them, in time, to progress to a Level II role.

VIII) To mentor all volunteer coordinators Level II to ensure they are reaching their targets and sustaining an excellent level of service.

2.THE SUPPORT TEAM

I) To lead and motivate a team of individuals to ensure an outstanding level of support is provided throughout all communications across the entire support team.

II) To support and mentor the Community Support Manager to help facilitate the delivery of a smooth, coherent and first class service to everyone we help.

III) To ensure any problems with volunteers are quickly identified, addressed and referred if needed for extra assistance.

3.OTHER

I) To ensure all relevant correspondence and communications across the Community Service Department are answered promptly and sympathetically.

II) To produce weekly reports for the Chief Executive in collaboration with the Community Service Manager, to detail work of the team that is, especially happy, unhappy, unusual, interesting, serendipitous etc.

III) To liaise with all other members of The Trust in a flexible manner.

IV) To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislation (Health and Safety, Date Protection, especially the privacy of members, petitioners and volunteers alike).

V) At all times to ensure and maintain a compassionate, professional and efficient public image for the Trust. Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.

Reward Manager

A place to drive change

Location: Bradford, Stockton, Burnley or Peterborough, Hybrid, 2-3 days a week with travel as required for team meetings.
Salary: £58,242 per annum
Contract Type: Permanent,
Hours: 35 hours per week, Monday – Friday 9am to 5pm.

We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.

We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.
If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.

Join Our Award-Winning People Team as Reward Manager

Are you ready to shape the future of reward and recognition in an organisation with a strong social purpose? This is an exciting opportunity to join our award-winning People, Culture and Development team, where we’ve just launched our Framework for Fairness and are pushing even further to enhance retention, wellbeing, and recognition.

As Reward Manager, you’ll lead on creating fair, transparent, and values-led reward practices that make a real difference for colleagues. You’ll manage pensions projects, influence external partners to secure the best reward offering, and drive continuous improvement across pay frameworks and benefits. Your work will directly support our Head of Organisational Development & Culture in delivering initiatives that champion wellbeing and recognition, ensuring Accent remains a great place to work.

This future-focused role is perfect for someone who understands pensions, is passionate about colleague experience, and thrives on collaboration. You’ll use data-driven insights to inform decisions, support pay gap reporting and ensure quality assurance on pay practices. By aligning reward with our core values (Smart, Driven, Caring, Inclusive) you’ll help us deliver meaningful benefits that support engagement, performance, and our EVP.

If you want to be part of a team that’s shaping fairness, driving innovation, and making a tangible impact on people’s lives, this is your chance.

Salary

The spot salary for the Reward Manager role is £58,242 per annum for those who meet all role requirements. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• CIPD qualification (Level 5 or above) or equivalent experience.
• Proven experience in reward, compensation and benefits management, or a related HR role.
• Strong knowledge of reward strategy, pay benchmarking, and job evaluation frameworks.
• Extensive experience of managing pension administration.
• Sound understanding of employment and pension legislation.
• Experience in managing pay review and reward cycles, including modelling and governance.
• Excellent analytical skills with the ability to interpret and communicate complex data clearly.
• Skilled in stakeholder management, with the ability to influence and build trust at all levels.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day’s leave to celebrate your birthday and the option to purchase more – a cash health plan, car leasing scheme, retail & gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Reward Manager, Compensation and Benefits Manager, Reward and Recognition Lead, Reward Specialist, Pay and Benefits Manager, Total Rewards Manager, Remuneration Manager, Reward Business Partner, Compensation Analyst, HR Reward Consultant, HR analytics, CIPD Level 5 / Level 7, Employment legislation, HR policy and compliance, Reward frameworks, Reward and performance alignment, People, Culture and Development

REF-225 829

Hearing Dogs for Deaf People – Head of Acquisition
Location: Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: Circa £56,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to build confidence, companionship and connection for people with hearing loss, is seeking a Head of Acquisition to lead and grow recruitment across individual giving, legacy and regular giving channels, as well as attracting new volunteers and service users.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support. This is coupled with the provision of emotional and practical support services for anyone with hearing loss.

Following a strategic review, the charity is now entering an exciting period of growth and expanding their Individual Giving programme within the Performance Marketing and Communications Directorate, to enable them to transform many more lives across the UK.

Playing a pivotal role in this transformation, the Head of Acquisition will drive sustainable income growth through innovative, data-driven acquisition campaigns targeting new supporters, donors, lottery players and legacy pledgers that deepen engagement and bring the charity’s brand story to life. The role will ensure that every acquisition activity clearly communicates the impact of Hearing Dogs’ work, connecting supporter action to life-changing outcomes for people who are deaf or have hearing loss. At the same time, the post-holder will be responsible for championing strategies to reach more people who can volunteer for, and benefit from, the charity’s vital services.

The ideal candidate will be a leader in supporter or customer acquisition in a not for profit or commercial environment, with a strong track record in delivering successful campaigns across multiple channels, including digital, face-to-face, direct marketing and fundraising products (eg lottery, legacy and regular giving). You will have experience in developing strategic investment cases and multi-year acquisition strategies, grounded in data insight and performance engagement. You will have also have a background in brand-led campaigns and communicating organisational impact to engage and convert audiences. Finally, you will have excellent communication and relationship management skills.

This is an exciting opportunity to help Hearing Dogs shape their future with the flexibility of hybrid working remotely and spending time at Hearing Dogs’ stunning offices, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 16th February, 9.00 am. 

Community Hub Manager 

Based: Parcel Terrace, Derby 

Salary: £18,579.60 (£15.88ph) 

Hours: 22.5 hrs per week

This is an exciting opportunity for you to join the YMCA; a charity at the heart of the community in Derby and Derbyshire. We are committed to helping people at times of need, regardless of gender, race, ability or faith/belief. Our values to Protect, Trust, Hope and Persevere underpin all of our services across the county. 

We’re looking for someone who is passionate about people and community—someone who thrives on creating welcoming spaces where everyone feels they belong. You’ll be driven by a genuine desire to make a difference, helping to bring YMCA Derbyshire’s vision of thriving individuals and communities to life. You’ll have a natural ability to connect with others, inspire your team, and build strong partnerships that help the Hub reach its full potential. 

You’ll be a hands-on and proactive leader who can balance heart with head—just as comfortable supporting a person using our community pantry as you are managing budgets or ensuring we are compliant with Health and Safety.

Someone with a keen eye for detail, great organisational skills, and the confidence to make things happen. Above all, you’ll share our belief that everyone deserves the chance to flourish in body, mind, and spirit—and you’ll bring energy, empathy, and positivity to everything you do.