Volunteer manager volunteer roles in bishop auckland, county durham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location:Remote
Time commitment:Flexible
Duration:Approx. 2 months (flexible)
Start date:As soon as possible
Application deadline:01 July 2025
Our vision
At the International Companion Animal Management Coalition (ICAM), we're driving a global transformation in dog and cat welfare. Our focus is on free-roaming animals - those often labelled as strays or street dogs and cats.
With our global reach, credibility, and expertise, we're not just envisioning change - we're making it happen. Our approach is rooted in science, collaborating with leading academics to ensure our work is always evidence-led.
Through policy work, advocacy, and knowledge exchange, we're transforming lives, one paw at a time. Our coalition unites some of the world's most respected animal welfare organisations, including:
- Humane World for Animals
- RSPCA
- World Small Animal Veterinary Association
- World Animal Protection
- Four Paws
- Dogs Trust
- International Cat Care
- Global Alliance for Rabies Control
- Battersea
Together, we're creating a world where every companion animal lives a life worth living.
About the Positive Cities campaign
Positive Cities is a new global initiative from ICAM, launched at UN-Habitat’s World Urban Forum in November 2024, to support cities in taking practical action for vulnerable street dogs and cats. By signing the Positive Cities pledge, city leaders commit to a series of steps that improve animal welfare, make communities safer, and support the wellbeing of both animals and people.
The campaign is still in its early stages – and its website is our gateway to the world.
The Opportunity
We’re looking for a Website Developer – Digital Volunteer with experience designing WordPress websites that work well on both mobile and desktop. An interest in international animal welfare is a bonus. You’ll help us redesign and improve the PositiveCities webiste, shaping how the campaign is presented to governments, NGOs, and the public around the world.
Whether you’re a student, early-career professional, amateur developer, or someone more experienced, this is a chance to use your skills to make a real impact – and to take creative ownership of a live, mobile- and web-friendly site with global reach.
Why ICAM
ICAM is a small but influential international coalition working to improve the lives of companion animals through collaboration, evidence-based policy, and practical support. This voluntary opportunity offers:
- A supportive and friendly environment with space to be creative.
- The chance to shape the look and feel of a campaign launched on the world stage.
- Flexibility – no fixed hours or expectations; you decide what time you can offer.
- Full reimbursement of any agreed expenses.
- Optional opportunities to explore other areas of ICAM’s work and access learning or training resources in areas such as advocacy, policy, communications, or animal welfare.
How to Apply
Please send the following through the Charity Job recruitment portal:
- A CV (maximum 2 pages) highlighting your experience with WordPress and any previous digital/web projects.
- A short cover letter (maximum 1 page) telling us why this role interests you and what you could bring to it.
We welcome applicants from all backgrounds – including students, early-career professionals, amateur developers, and experienced developers looking to build project experience.
If you’d like to ask a question before applying, feel free to get in touch with to Patrick Gerard at Patrick [at] icam-coalition [dot] org:
Our Commitment to Equality and Diversity
ICAM recognises that companion animal welfare is a global concern that affects people from all walks of life. We encourage applications from all qualified individuals, regardless of race, age, disability, gender, gender reassignment, sexual orientation, religion or belief, pregnancy and maternity, marriage, or civil partnership. Our strength lies in the diversity of our coalition and the varied perspectives they bring to our mission.
Location
This is a remote voluntary role, so you can be based anywhere in the world. All you need is an internet connection.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
When people suspect they have Lyme disease, their first port of call is a health professional (HP), yet HP knowledge of Lyme disease tends to be low. The Lyme Resource Centre has been increasingly attending HP conferences to raise awareness. However, we now need help to make our approach to these events more streamlined, efficient with an experienced events specialist to help support the rest of the team so they can concentrate on presentation content etc. Whilst the major focus is HP conferences, there are 1-2 other major events where event support is also needed. Previous experience in events coordination is essential.
Key responsibilities seen as:
Overseeing co-ordination of LRC events (e.g. HCP conferences, Parliamentary events, big public conferences)
Completing admin, paperwork (contracts, insurance, invoicing etc.)
Liaising with event organisers
Monitoring event status, progress & costs
Designing processes, policies that facilitate event organisation and advise Trustees on how to evolve event management
Organising post-event follow-up emails
Advising LRC team members of required actions, deadlines
Organising printing, materials, equipment for event as required (working with materials specialist?)
Liaising with team members, project leaders, Trustees, treasurer
Taking part in relevant team and other meetings
Key competencies
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Organisational skills
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IT competent
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Team working
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Good intuition, initiative
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Good communication – verbal & written
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Attention to detail
The application process for prioritised candidates is likely to be an initial exploratory conversation, followed by an interview with two Trustees.
Aiming to minimise risk of Lyme disease whilst enjoying the outdoors, by educating the public & health professionals about ticks & Lyme disease
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss. You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more. What you’ll be doing • Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events. • Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events. In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss. We would particularly like to recruit support volunteers within the Downpatrick area (last Wednesday of every month) What you’ll gain from the role: • An opportunity to give something back. • A chance to build a strong community. • A sense of achievement through the difference you make. • A chance to be part of a team of like-minded people • An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. In return for donating your time we will provide: • A rewarding experience. • A great Induction and training. • A supportive manager. • Regular updates and catchups. • Expenses. • An opportunity to connect with other volunteers.
What skills and experience are needed?
- • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.
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Particularly looking for Volunteers in Downpatrick area - Last Wednesday of Every month
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
Job description
Quilombo UK is looking for a Bid Writer (Grant & Funds), who loves to face work challenges; to join their growing team.
The Bid Writer (Grant & Funds) will play a critical role by assisting the manager to prepare the proposal that helps the organization to further develop and establish.
This role offers a great opportunity for the right person who is looking to; gain experience in the Third Sector; love to 'give back to their community'. The role is for you if you are looking for flexibility and autonomy. Where necessary specific training will also be provided to help you develop and grow your skill set.
Main Responsibilities
- Apart from writing proposals, you will also be reviewing and editing previously written content wherever necessary.
- Working with other team members to produce bid responses and writings
- Helps in writing funding applications for the varied projects that we run in order to meet our organisational objectives.
- Also helps in presentations and all supporting documentation.
General tasks
- Contribute to staff meetings and other internal meetings with views and suggestions etc.
Essential
- You must be based in the UK
- You will need to have good written skills
- Able to write effective, concise and compelling content
- You will be self-starting and willing to research and look for new funding opportunities that match our aims and objectives;
- Ability to work on tight deadlines
- Well organized, proactive and able to deliver tasks efficiently.
- Able to speak confidently with a variety of stakeholders.
- Good time-management skills.
- Proficiency in Microsoft Word and excel.
- To show professionalism at all levels and in all environments
- Strong team player
- Ability to work independently and ask for clarification when needed.
The volunteering program with Quilombo UK requires a minimum of 16 weeks of commitment. We are looking for someone who can offer 12 hours a week, Monday - Friday (2 times a week).
Please note that this is a volunteering unpaid role.
Job Types: Part-time, Volunteer
Benefits: Work from home
Experience:
- Technical Writing: 2 years (preferred)
Work Location: Remote
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Roots Academy’s Vision.
A generation of young Muslims who embody and promote a God-centred way of life.
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.
Why Does Roots Academy Exist?
Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.
Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.
Role Summary.
We are looking for a creative and strategic Email Marketing Strategist to develop and guide our overall email marketing approach. You will be responsible for designing audience journeys, setting objectives, and working with the marketing team to ensure our emails are impactful and aligned with Roots Academy’s mission. This is a unique opportunity to play a leadership role in shaping how we engage with our global community.
Key tasks
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Develop and oversee the email marketing strategy to support Roots Academy’s goals.
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Design audience journeys and lifecycle email flows (welcome sequences, event reminders, etc.).
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Define KPIs and performance metrics for email campaigns.
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Provide strategic direction to the Email Marketing Officer and content team.
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Suggest and plan A/B testing, segmentation strategies, and personalization tactics.
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Stay informed about email marketing trends, tools, and best practices.
What we’re looking for
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Passion for Islamic education and the development of young Muslims.
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Experience or training in developing email marketing strategies.
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Understanding of customer journeys, funnel marketing, and audience segmentation.
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Strong analytical skills with the ability to interpret campaign data and make recommendations.
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Excellent communication and leadership skills.
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Strategic thinker with a proactive, self-driven attitude.
What we have to offer
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Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.
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Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
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Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
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Professional development and practical experience in digital marketing strategy and leadership.
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Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to students across the UK and beyond.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a trustee with a finance and/or accounting background who will work with the Board of Trustees and Management to ensure the charity's financial viability. There is also a more ‘hands-on’ function managing the charity’s investments and cash deposits.
The Treasurer will maintain an overview of the organisation’s finances, ensuring financial viability, advising and guiding on financial requirements and best practice and providing advice, assistance and information to Trustees (Committee Members) on their financial stewardship responsibilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
The Vice-Chair will provide governance and strategic support, ensuring strong board engagement and external advocacy. This role focuses on maintaining board effectiveness, stakeholder relationships, and operational oversight while assisting with non-financial fundraising initiatives.
Key Responsibilities:
Governance & Board Leadership:
• Work closely with the Chair to oversee governance and compliance.
• Ensure trustees are engaged, informed, and fulfilling their roles effectively.
• Chair board meetings in the Chair’s absence and ensure inclusive decision-making.
Fundraising & Stakeholder Engagement:
• Assist in developing and executing fundraising strategies.
• Represent CWV at external meetings, networking events, and with donors.
• Support the development of partnerships with businesses and local organisations.
• Encourage board members to contribute actively to fundraising efforts.
Operational & Team Support:
• Monitor team morale and performance, ensuring an efficient work environment.
• Assist in volunteer recruitment and structuring their roles effectively.
• Support the Operations Manager and Coordinator in streamlining organisational processes.
Qualifications & Skills:
• Experience in governance, strategic planning, or nonprofit leadership.
• Strong communication, organisational, and problem-solving skills.
• Background in fundraising, stakeholder engagement, or nonprofit operations preferred.
• Passion for community work and empowering young people.
OneSpirit Interfaith Foundation was established as an educational charity in 2003. Our aim is to develop spiritual awareness and to support people of all faiths, and none, by delivering a range of training programmes that allow open-hearted adults to serve their chosen communities through Ministry, Spiritual Counselling and in supporting life’s transitions. Our interfaith ministers bring unconditional love and radical commitment to members of the public through ceremony, ritual, spiritual counselling, and other methods of support.
We are seeking new trustees, with a focus on marketing and/or legal experience, with a commitment to the vision and purpose of the organisation to join our board. Trustees are appointed for a term of 4 years and are essential to the progress and growth of our organisation.
Organisational purpose:
To benefit the public by the education of mature adults in:
• the core principles of the world’s religions, faiths, and spiritual traditions;
• principles and methods of forgiveness, reconciliation and peace-making;
• and the practice of non-denominational spiritual and pastoral service in the community.
Our Vision
is a world in which humanity awakens into an inclusive global spirituality that encompasses us all in the field of love and life.
Our Mission
is to work towards evolving consciousness in the world, by facilitating open-hearted people to awaken to inner leadership and their capacity for forgiveness, reconciliation, and peace-making.
Ideally, you will have experience working in a not-for-profit organisation and will be passionate about spiritual life and faith-freedom. We would particularly love to hear from anyone with experience of Human Resources, Adult Education, Financial Management, Fundraising, Legal, and IT.
Formal trustee meetings take place with senior staff quarterly, and we hold up to nine trustee-only meetings annually. To ensure our work is collaborative, we also have an annual two-day gathering of trustees and the wider leadership team. All trustees are volunteers, with expenses available for travel to and from meetings and other incidental expenses where applicable. Please note that meetings are currently being held via Zoom.
We have a strong commitment to diversity and aim to reflect the diversity of the communities we work with on our Board of Trustees. We welcome all candidates irrespective of sex, gender, sexual orientation, marital or civil partnership status, race, nationality, ethnic or national origin, culture, religion, age, responsibilities for dependants, physical/mental disability (“protected characteristics” as per the Equality Act 2010), economic status or offending background.
We welcome both OneSpirit ministers and candidates who are not OneSpirit ministers. However, we expect all candidates to adhere to OneSpirit’s code of ethics.
The client requests no contact from agencies or media sales.
Shape the future of student advocacy and social change by joining the NUS UK Board as a Lay Director.
We’re looking for an independent director to help steer our strategy, governance, and accountability. This is an ideal opportunity for someone with experience in campaigning, communications, legal affairs, or non-profit leadership who’s passionate about supporting one of the UK’s most impactful student-led organisations.
Who We’re Looking For
We want to attract the broadest possible range of talent. Whether or not you’ve previously held a board or committee role, if you bring relevant expertise, lived experience, or a fresh perspective, we’d love to hear from you.
We’re particularly interested in candidates with backgrounds in:
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Financial oversight, audit, or risk management
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Human resources, recruitment, or EDI expertise
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Legal, strategic, or governance experience
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Communications, campaigning, or public affairs knowledge
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Experience in the charity, education, or membership sectors
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A collaborative and values-driven mindset
We are committed to equality of opportunity and especially welcome applications from black, Asian, and minority ethnic candidates, who are currently under-represented as Directors of NUS UK and within the sector more broadly.
Why Volunteer With Us?
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Help shape the student movement and the future of education
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Influence decisions that impact millions of students
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Work alongside experienced, passionate, and values-led colleagues
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Develop your leadership and governance skills
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Make a meaningful contribution to social change
You’ll receive a full induction, ongoing support, and all reasonable expenses covered—including travel and accommodation when needed.
How to Apply
To apply, please send your CV (or a link to your LinkedIn profile) and a short covering letter (max 1 page) outlining your motivation and what you would bring to the role.
Apply by: Thursday 3 July 2025, 12 noon.
If you’d like an informal chat about the role before applying, we’d love to hear from you.
We are ideally looking for experience at executive and non-executive board level especially with strategy development, implementation and delivery.
This is an exciting opportunity to make a significant contribution to an ambitious and well-funded charity.
The Benevolent Fund is the independent charitable arm of the MOD run Defence Medical Rehabilitation Centre (DMRC – aka the “Unit”) – it operates beyond the limitations of the public purse by providing specialist equipment, grants, staff initiatives and occupational, social and adventurous activities to enhance and optimise DMRC’s rehabilitation outcomes.
The DMRC Benevolent Fund exists to provide essential welfare and social rehabilitation opportunities to service personnel who find themselves recovering from life changing injuries and illness whilst in active service. By offering support to staff and welfare provision to patients we aim to complement and enhance medical interventions to support the achievement of optimal outcomes for patients.
The rewards from working with the DMRC Ben Fund are immense – we work on the front line of defence rehabilitation, and we are always busy. Our Trustees and committee members are a passionate group of volunteers, drawn from military and civilian backgrounds. Moreover, relationships between Unit, Board, volunteers and beneficiaries are very strong.
If you have any queries or would like to speak to someone about this role, please contact Matt Perkins, Chair of Board of Trustees to organise an informal discussion.
Previous military experience is not required although we are keen to receive applications from former patients and military personnel who have had a life-changing illness or injury or support those that have. We are also excited to accept applications from the corporate world, to expand our reach into business sectors for enduring support in our growth.
We are committed to increasing the diversity of our teams in all parts of the charity. This means we are particularly interested in applications from women, people from ethnic minority groups and those with different accessibility needs.
Deadline: 22 June 2025
To apply, please send your CV and covering letter telling us why you wish to work with the DMRC Benevolent fund and where your expertise would aid our charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.
Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available to run a shift on the following days/hours:
- Monday to Sunday, 5pm-7pm
- Thursday to Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
www.myblackdog.co
The client requests no contact from agencies or media sales.