Volunteer officer jobs in Westminster, greater london

Job Title - Managing Director of Research Programmes (UK)

Contract – Permanent

Hours - 35 hours per week

Salary – Circa £75,000 per annum (negotiable)

Location - Coram Campus, Bloomsbury, with occasional travel and some working from home as agreed

About Coram

Coram, which is the oldest children’s charity, is a group of specialist organisations; we help more than 1 million children and young people from infancy to independence, creating positive change that lasts a lifetime.

Established by Royal Charter in 1739, as the Foundling Hospital, and operating from its distinctive 3.5 acres headquarters in the heart of London, Coram has built a position of insight, influence, and research by working closely with other organisations and other sectors, universities and government, professionals, and families. We have ambitious plans for the future, to be the UK’s leading recognised research organisation, dedicated to improving life chances as the Institute for Children.

About the role

This role works directly with the Chief Executive as a member of the Senior Management Team in achievement of this vision and strategy; it will lead the advancement of the Coram Institute for Children as a UKRI recognised independent research organisation (IRO), drive research capacity and capability, champion and deliver internal and external evaluations, advance Coram’s sector credibility and relationships, and inform and contribute to the group’s reach, relevance and results.

This senior position leads a large team of mixed methods researchers and data analysts and comprises an important opportunity for a credible research leader and experienced charity senior manager who is dynamic and multi-skilled with an entrepreneurial approach to lead the only IRO in the children and young people’s sector.

The successful candidate will have a strong business focus and commitment to translating research findings into policy and practice and direct experience of securing research council funding, or funding from sources such as What Works Centres, local and central government or Trusts and Foundations.

You will be able to work individually, in a team and across the organisation. Strong critical thinking ability, partnership building skills and knowledge, experience and commitment to improving lives of children are essential.

To apply for this role, please visit the Coram website to complete an application. Please note CV’S will not be accepted.

Closing date: 18th February 2026 at 12 noon

Interview date: 26th & 27th February 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for a Sports Development Coordinator (Community and Workforce) to deliver a number of key areas of growth and development from the UCL Student Life Strategy. Key work areas include overseeing the delivery in our existing and future Focus Sports and coordinating TeamUCL Playmakers, our sports leadership and volunteering programme

Do you have experience in sports development and community engagement? Do you want to develop and upskill students through sport? If the answer is yes, then we want to hear from you.

Location: MSSC, National Support Centre, 200B Lambeth Road, London, SE1 7JY (Hybrid)

Contract: Full time, Permanent

Salary: £60,000 - £63,000 gross per annum, depending on experience

Closing Date: Sunday 8 February 2026

Interviews:Tuesday 17 February 2026 (Interviews to be held in London)

Application: CV & Supporting Statement

Are you a Head of Safety, Health & Environment looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Head of Safety, Health & Environment to join our team.

About the role

If you have significant experience of delivering and guiding health and safety in a large organisation as well as providing advice and guidance on health and safety issues on both a strategic and operational level this could be the role for you. 

You will have first class leadership skills, with the ability to manage a disbursed staff team as well as the excellent interpersonal skills to support and influence colleagues, senior managers, volunteers and others.

The successful candidate will be able to build effective relationships, manage a diverse workload as well as being able to analyse and deal with complex or difficult situations, with skill and discretion.

Responsibilities

• Manage all safety, health and environmental issues within the MSSC, working closely with the Director of Young People, Volunteer & Business Support and other members of the senior management team, the area, offshore, training and other teams as appropriate.
• Manage a disbursed team of Safety Assurance Officers with the support of a Deputy Head of Safety, Health & Environment.
• Monitor changes to legislation and advise CEO and Trustees of their impact on the MSSC and any required actions and/or policy changes.
• Report and analyse safety data and identifying trends or issues.

Requirements

• Hold a formal qualification in Health & Safety (NEBOSH Certificate or higher).
• Up to date knowledge of H&S legislation, developments, practice and management.
•  Experience of risk management and compliance systems.
•  Significant experience of providing advice and guidance on H&S issues at a senior professional level; both operational and strategic.
•  Experience of managing and supporting a staff team.

For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, pro rata for part time employees, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. 

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Marketing & Communications Officer

Location: Central London

Salary: £30,000 per annum plus London Weighting

Contract Type: Permanent, full-time, office based with some travel out of the office base

The Marketing and Communications Officer will play a key role in delivering Deafblind UK’s marketing and communications activity, helping to tell powerful stories, grow brand awareness, and strengthen engagement with people with lived experience, supporters, funders, and the wider public.

Working alongside the Head of Marketing & Communications, the postholder will act as a proactive and trusted collaborator, supporting teams across services, fundraising, volunteering and operations. This role is not only about delivering day-to-day communications; it will also play a key part in our next stage of growth—bringing energy, creativity and new ways of thinking to help us expand our influence and impact.

This is an exciting opportunity for a collaborative, proactive content expert to play a hands-on role in shaping our voice and impact.

Responsibilities

Content & Campaigns

• Research, write and publish engaging content across multiple channels (website, social media, email, press, print).
• Create photo and video content.
• Develop case studies and human-interest stories that bring Deafblind UK’s work to life.
• Support the planning and delivery of national campaigns (e.g. Deafblind Awareness Week, annual conference, fundraising appeals).
• Produce and schedule content using tools such as Hootsuite, Mailchimp and Canva (or similar).
• Internal Business Partnering
• Act as a responsive and proactive marketing partner for internal teams, building strong relationships with colleagues across the organisation.
• Understand the goals and priorities of internal stakeholders, translating them into effective communications outputs.
• Respond promptly to requests for marketing and communications support, prioritising, managing resources advising and guiding colleagues to achieve the best outcomes.
• Coordinate internal communications and updates to ensure all staff and volunteers feel informed and inspired by Deafblind UK’s work.

Digital Marketing

• Maintain and update website content and e-marketing, ensuring accessibility, accuracy and alignment with brand guidelines.
• Support the growth of Deafblind UK’s digital audiences, accurately and consistently tracking engagement and reach using analytics and insights and adjusting approaches accordingly.
• Measuring and reporting on digital outcomes, keeping up to date with best practices and new opportunities.
• Assist in the creation and delivery of paid digital activity (social and search).
• Ensure all communications adhere to accessibility and inclusion best practice.
• Media & PR
• Support media monitoring and maintain up-to-date media contact lists.
• Using strong news and political instincts to respond to media enquiries in coordination with the Head of Marketing & Communications.
• Help identify and prepare case studies, photography, and spokespeople for press opportunities.

Brand & Internal Communications

• Champion consistent use of Deafblind UK’s brand, tone of voice, and visual identity across all channels.
• Support colleagues to apply the brand effectively in their own materials and communications.
• Contribute to internal communications such as newsletters, intranet content and staff updates.

Events & Partnerships

• Assist in the planning and delivery of events, exhibitions, and partnership activations.
• Liaise with suppliers, freelancers, and creative agencies when required.
• Monitoring & Evaluation
• Track KPIs and engagement data, compiling regular reports on digital and media performance.
• Contribute creative ideas and insights to improve marketing effectiveness and internal collaboration.

Person Specification

Experience & Skills

• Significant experience in marketing, communications, or/and PR
• Excellent written and verbal communication skills, with a flair for storytelling.
• Proven ability to manage relationships and provide high-quality support to internal stakeholders.
• Strong understanding of social media platforms, content scheduling, and analytics – and a proactive interest in adapting to trends and changes in best practice.
• Experience producing accessible and engaging content for digital and print channels.
• Organised and proactive, able to manage multiple projects and deadlines.
• Commitment to equality, inclusion, and Deafblind UK’s mission.
• Familiarity with CMS (e.g. WordPress) and CRMs and email marketing tools (e.g. Mailchimp).
• Some experience with design tools (Canva, Adobe Creative Suite, or similar).

Personal Attributes

• Collaborative, responsive and relationship-focused, a natural team player who builds trust and supports others.
• Creative, curious, and adaptable, a self-starter who thrives in a small team.
• Passionate about making communications more inclusive and impactful.
• Positive, resilient, and solutions-focused.
• Commitment to our organisational values.

Closing Date: Monday 16th February

Final Panel Interviews: Wednesday 25th February

To Apply

If you feel you are a suitable candidate and would like to work for Deaf Blind UK, please do not hesitate to apply.

Education Delivery Manager

• Salary: £30,000 - £35,000 per annum (depending on experience)
• Contract: 18‑month fixed‑term contract, full‑time
• Location: Central London (Hybrid)
• Start date: ASAP

Do you want to play a leading role in delivering inspiring, high‑quality education experiences to young people across the UK?

Young Citizens is a UK-wide education charity on a mission to help children and young people thrive in their communities and society. For nearly forty years, we’ve equipped young people with the knowledge, skills, and confidence to understand how democracy and society work—and how they can take an active role within them. We’re a small, dynamic team with a bold vision, and our national programmes (including our well-loved Mock Trial Competitions and Citizenship Workshops) reach thousands of young people each year.

As our Education Delivery Manager, you’ll lead the planning and delivery of our national programmes, ensuring they run smoothly, professionally, and with real impact. You’ll coordinate logistics, oversee delivery partners, and ensure schools and volunteers have a brilliant experience from start to finish. You’ll work closely with the Education and Impact Manager to uphold quality standards and embed safeguarding and risk management across our programme cycles.

You’ll also manage our coordination team, setting clear priorities, supporting their development, and guiding them through busy delivery periods. As part of Young Citizens’ management team, you’ll help shape a culture of proactive leadership, clarity, and accountability. This role is perfect for someone who is organised, relationship‑driven, and energised by leading delivery in a fast-paced environment.

Role snapshot

• Lead the end-to-end delivery of national education programmes across primary and secondary portfolios
• Manage timelines, logistics, resources, and delivery partners for peak delivery periods
• Line-manage our small coordination team, providing regular 1:1s, coaching, and performance reviews
• Build strong relationships with schools, volunteers, venues, and partners
• Ensure safeguarding, risk management, and high-quality standards are embedded throughout delivery
• Support operational planning, evaluation, and reporting to senior leadership and funders
• Represent Young Citizens at events and, where needed, support facilitation of workshops or Mock Trials

Please see Job Pack below for full details!

Who we’re looking for

We’re seeking someone proactive, organised, and confident leading people and processes. You’ll thrive in this role if you enjoy taking ownership, solving problems on the go, and keeping things running smoothly, especially during busy delivery periods.

You’ll bring:

Essential

• Significant experience in programme or event delivery (ideally in education or youth settings)
• Experience managing and developing staff, including 1:1s, feedback, and reviews
• Strong project‑management skills and the ability to juggle multiple deadlines
• Experience improving operational processes or delivery systems
• Excellent organisational, prioritisation, and relationship‑building skills

Why join us?

• Make a real difference by helping deliver inspiring citizenship experiences to young people nationwide.
• Shape and strengthen the delivery of our flagship national programmes.
• Join a supportive, purpose‑driven team that values collaboration, flexibility, and doing great work together.
• Grow with us as we deliver our new three‑year strategy and embed smarter, stronger delivery processes.

If you're excited about making a tangible impact through high‑quality programme delivery, and want to contribute to a mission‑driven organisation, we’d love to hear from you.

This is a 18 month fixed contract starting as soon as possible.

Benefits of working at Young Citizens

In addition to joining a small, friendly, and supportive team, we offer:

• Hybrid and flexible working options
• Enhanced employer pension contribution
• 28 days annual leave plus eight Bank Holidays
• Paid volunteering leave
• A day off for your birthday
• Employee assistance programme
• Enhanced sickness and maternity policies
• Season ticket loan
• The opportunity to make a real difference to children and young people across the UK

Context and Background

The NSPCC’s purpose is to prevent the abuse and neglect of children across the UK.

The Strategy and Knowledge (S&K) Directorate exists to help shape the world around us - and what the NSPCC does - so that it reflects what we have learned and can help keep children safe from abuse.

The Directorate is responsible for organisational strategy, developing and influencing public policy, championing an evidence-based approach in all our work, developing innovative services and managing our knowledge and information.

This role within our Policy and Public Affairs team will assist in delivering our influencing campaigns asking for public support to persuade government to change laws and policies to better protect children and young people. This exciting role will play a pivotal part supporting the team’s work so we are able to deliver large-scale, impactful campaigns in support of the NSPCC’s policy priorities and our organisational strategy.

Job purpose

This role will support the planning, delivery and evaluation of the NSPCC’s campaigns to mobilise the public behind our influencing goals and galvanise decision makers to act. The postholder will:

• Support the development of our influencing campaigns to inspire new and existing supporters to take action to keep children safe - including through research to inform the planning of campaigns and the creation and dissemination of impactful communications such as emails, social posts and supporter actions.

• Assist the Influencing Campaigns team to manage and develop the campaigns database so it can grow to build a strong, active network of supporters helping us influence change.

• Support the team’s work to ensure the insights and voices of children, young people and those with lived experience are embedded in the design and delivery of our influencing campaigns

Key relationships - Internal

• Influencing Campaigns Manager for England/UK (line manager)
• Other members of the Influencing Campaigns team across the UK
• Policy and Public Affairs team across the UK
• All Strategy and Knowledge teams
• Teams leading brand, marketing and income generation campaigns
• Media and social media teams
• Participation and Lived Experience Advocates teams

Key relationships - External

• NSPCC campaign supporters
• Individuals and representatives from agencies and suppliers on campaigning activity
• Contacts in corporate partnerships representing the NSPCC’s campaigning work

Main duties and responsibilities

Supporting the Influencing Campaigns team day-to-day

o Managing the campaigns inbox and responding to supporters
o Assisting the Influencing Campaigns team by attending meetings with stakeholders (across the NSPCC and beyond)
o Monitoring and evaluating campaigns activity at NSPCC
o Tracking and evaluating campaigns “best practice” in other organisations (to enable competitor analysis)

Development of NSPCC influencing campaigns

o Supporting background research for the development of influencing campaigns o Assisting with planning and designing content across owned, earned, and organic channels
o Helping Influencing Campaigns Managers across the UK with the development of campaign tactics and interventions
o Supporting the Influencing Campaigns Managers across the UK with the development of the campaigns network

Delivery and evaluation of NSPCC influencing campaigns

o Writing and designing campaigns content including social posts, emails and actions

o Support with planning, organising and delivering events

o Liaison with participation and lived experience teams to ensure the insights and voices of children and young people are embedded in our influencing campaign activity

o Issuing or publishing campaigns content
o Monitoring and evaluating the success of NSPCC campaigns o Reporting to stakeholders on campaign activity

Responsibilities for all Staff within the Strategy & Knowledge Directorate

A commitment to safeguard and promote the welfare of children and young people

• A commitment to safeguard and promote the welfare of children, young people and

  adults at risk.

• To comply with all relevant NSPCC safeguarding policies

• A commitment to applying NSPCC Values and Behaviours to all aspects of work

• To maintain an awareness of own and other’s health and safety and comply with

  NSPCC’s Health and Safety procedures

• A sound understanding of and commitment to equality, diversity, and inclusion.

• To comply with NSPCC Diversity and Equality policies and practices and work in a

  manner which facilitates inclusion.

• To maintain and develop competence in the use of IT systems.

• To manage confidential and/or sensitive information in accordance with NSPCC

  policies and Data Protection and GDPR regulations

Person specification

1. Experience of supporting the successful delivery of influencing campaigns that have had an impact in changing laws and policies

2. Good understanding of the political landscape and policy making processes across the UK

3. Strong verbal and written communication skills including an ability to analyse, respond to and present complex information in clear, accurate and persuasive ways for a wide range of audiences

4. Excellent organisational skills with the ability to organise and plan own work and the work of others to deliver objectives on time

5. Understanding of how to measure campaigning actions and optimise delivery of campaigns

6. Demonstrable ability to establish, nurture and maintain effective relationships and collaborative work with a wide variety of colleagues and stakeholders

7. Experience of working with children and young people and/or those with lived experience as part of the delivery of influencing campaigns

8. Experience of working with media and social media teams to help create communications which support campaigning work

9. Commitment to the NSPCC’s mission to prevent cruelty and stop child abuse and neglect.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Senior Product Officer
Salary: £34,582 – £36,120, plus £3,366 London weighting or £500 Home Working Allowance (as applicable)
Location: Hybrid (London office) or remote within the UK
Contract: Permanent

Help shape fundraising products that change lives
We are looking for a highly skilled and thoughtful Senior Product Officer to play a key role in developing, delivering and improving a wide portfolio of fundraising products. This is an exciting opportunity to influence how supporters engage, contribute and connect, while working within a supportive team focused on meaningful impact and continuous improvement.

Sitting within the Engagement and Fundraising directorate, you will support and lead on the development and fulfilment of new and existing fundraising products—from regular giving and lotteries to digital propositions and innovative new ideas. You’ll work with colleagues across multiple teams, external suppliers, volunteers and supporters, ensuring every product is developed to the highest standard and contributes to long-term fundraising goals.

This is a role for someone who thrives on variety, enjoys solving problems creatively, and brings confidence in managing data, stakeholder relationships and product development. You’ll join a mission-driven team committed to inclusion, flexibility and ensuring every supporter has a great experience.

What you’ll do

• Lead or support the development, innovation and delivery of fundraising products
• Manage the fulfilment and end-to-end delivery of products across the organisation
• Create and maintain product performance reports and financial models
• Contribute to product development roadmaps, business cases and strategic papers
• Work with suppliers, external partners and internal teams to ensure high-quality delivery
• Provide insight through research on sector trends and comparable organisations
• Support budget management, including raising purchase orders and processing invoices
• Promote best practice and share specialist knowledge across teams
• Work cross-functionally to maximise fundraising outcomes
• Support campaigns that promote products to new and existing supporters

What you’ll bring

• Highly developed written and verbal communication skills, with the ability to explain complex ideas clearly and persuasively
• Confidence presenting updates, ideas and pitches to a range of audiences
• Ability to analyse, interpret and communicate numerical and financial data
• Strong time management skills, with experience managing competing deadlines
• Proven ability to build and maintain positive relationships with internal and external stakeholders
• Creative and innovative problem-solving skills
• Experience in a customer-focused environment such as fundraising, sales or marketing
• Proficiency in Windows-based software including word processing, spreadsheets and email
• A commitment to high-quality service delivery and a flexible, collaborative approach

What we offer

• Salary: £34,582 – £36,120
• Plus either:£3,366 London weighting (for hybrid London workers), or £500 Home Working Allowance (for remote workers)
• Flexible hybrid or fully remote working options within the UK

Our commitment to inclusion
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Management Officer to play a pivotal role in our Housing Services in Ealing and Harrow, London. 

Sounds great, what will I be doing?

The Housing Management Officer plays a pivotal role in delivering high‑quality, end‑to‑end tenancy and property management across a diverse portfolio of 50–100 supported accommodation units. Working at the intersection of housing law, welfare systems, and resident wellbeing, the postholder ensures smooth tenancy sustainment, legal compliance, and strong financial performance. This includes leading on onboarding and exit processes, embedding a Psychologically Informed Environment (PIPE) approach, maintaining GDPR‑compliant records, and monitoring tenancy issues through internal reporting tools. The role also requires close collaboration with Registered Providers, Local Authorities, the DWP, and Housing Benefit teams to ensure seamless service delivery and regulatory compliance.

A key focus of the role is proactive income management, from rent and service charge collection to arrears prevention and recovery. The officer provides expert guidance on housing benefit, managing claims, appeals, and overpayments while overseeing invoicing and financial reconciliation with external agencies. Alongside this, they coordinate timely repairs and maintenance, ensuring issues are escalated and resolved efficiently while keeping residents and support teams fully informed. This is a dynamic, hands‑on position for someone who thrives on responsibility, partnership working, and making a meaningful impact on tenancy stability and resident experience.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

To apply for this role, you'll need solid experience in rent collection and arrears recovery, along with a good working knowledge of the pre‑action protocol. You should be confident handling welfare benefit claims and navigating DWP and Housing Benefit systems. Experience supporting vulnerable people is essential; whether that's individuals dealing with mental health challenges, homelessness, or domestic abuse, we're looking for someone who has worked closely with local authorities, support workers, and other partner agencies, and who understands the day‑to‑day realities of tenancy and housing management.

You'll need strong IT skills, accuracy in maintaining electronic records, and the ability to communicate clearly in writing and in person. Being comfortable analysing financial information is important, as is the ability to build positive relationships with residents and colleagues. This role suits someone who is empathetic, organised, self‑motivated, and able to work independently while taking responsibility for their decisions. You'll also need to be able to travel between accommodation sites and meet residents face‑to‑face as part of your day‑to‑day work. The role is hybrid with travel required 3 days a week across Ealing and Harrow and two days working remotely. Occasional travel to our Head Office in Aldgate will also be required.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

As part of an ambitious Business Development team, you’ll work closely with partners from the commercial, not-for-profit and government sectors to plan and implement activities that enable people to report crime without fear.

Reporting to the Head of Business Development, you will work collaboratively, whilst showing initiative and proactivity. Much of the work we do is cutting-edge for the sector and as such, we welcome creativity, curiosity and a solutions-based approach. 

The Account Manager position is very varied – liaising closely with Operations, MarComms and our Data teams and of course, at all times, overseeing and meeting partners, producing reports and writing evaluations. 

You'll find the job pack below, and you can apply via our careers page via the link.

Please note that you must submit both a CV and a covering letter to be considered for this role.

Please ensure that your application reflects your genuine voice and experiences that demonstrate your suitability for this role.

We are looking for a temporary events officer for a passionate and collaborative disability charity. You will manage an agreed portfolio of fundraising events, taking place throughout the year. You will also provide high levels of supporter care.

This is hybrid role with 2 days a week in the London office and you will be needed until they recruit for the permanent role.

The Role
Lead on the delivery of a number of events from the agreed portfolio; both owned and third party events. Responsibilities to include researching an events feasibility, planning, marketing, recruiting participants, and evaluation. Providing high levels of supporter care and ensuring income and expenditure targets are met or exceeded for each event.
Where required, assist with developing business cases for new events, by following the established approval process, and evidencing your case with supporter-led insight, market research and financial and non-financial KPIs.
Work closely with colleagues in marketing, press and PR in producing and implementing a marketing and PR plan for all events within remit, including researching and developing publicity plans for individual events and contributing to the development of any printed materials, web content and social media.
Prepare and manage personal budgets, always looking for ways to increase income streams and decrease expenditure Manage relationships with internal,external suppliers, event providers and key stakeholders to ensure efficient event delivery and added value for participants.
Ensure that all challenge events are contracted, adhere to the law and that adequate health & safety measures are in place.
Supervise volunteers where necessary, both in the office and at events.
Work closely with colleagues on the development and implementation of a recruitment stewardship plan, including first contact, fulfilment, correspondence and administrative systems, to ensure maximum supporter satisfaction, income and retention.
Build long term relationships with supporters by creating a first class supporter experience, having regular contact through email, social media and telephone conversations.
Working with the Data team, implement communication plans for supporters to ensure that they are receiving the highest levels of support.

The Candidate
Experience of working within a fundraising, Supporter care, marketing or customer service environment
Experience in event organisation
Customer relationship management experience including database management
Experience of executing marketing and communications plans through traditional and new media
Experience of working with agencies and suppliers
Familiarity with Microsoft packages (Word, Excel, Outlook, Powerpoint)
Familiarity with social media channels (Facebook, twitter, Instagram)

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Are you passionate about using data to drive meaningful change? Do you thrive on accuracy, insight, and collaboration? Do you have Generalist HR experience?

Join our People Experience team and help our organisation make informed decisions using high quality, impactful data.

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As the People Data & Insights Analyst, you will champion data accuracy, reliability, and insight across the People Experience (HR) team and wider organisation. You’ll lead the production, distribution, and analysis of high-quality People Management Information (MI), ensuring compliance with data protection laws and enabling data-driven decision-making. You’ll also provide generalist HR support when needed.

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Contract terms:

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• £34,000 - £37,000 per annum with Benefits

• Permanent

• Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.

• Linked to our Ewell (Surrey) office

• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month

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​What you'll do:

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Data & Insights

• Produce and analyse people data reports

• Maintain and improve reporting tools and MI

• Use people data to support forecasting and strategic planning

• Enable data self-service for managers

• Work collaboratively to optimise systems with providers and stakeholders

• Lead system procurement and implementation

• Ensure data accuracy, integrity, and compliance

• Drive system improvements and efficiencies

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Generalist HR (People Experience) Support

• Provide generalist HR support (e.g. covering annual leave, supporting Employee Relations casework)

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What you’ll bring:

• Knowledge and experience of People Information systems
• Experience of working with people/HRIS data
• Proven experience in manipulating people data to inform decision making
• Ability to identify trends and patterns in people data
• Strong stakeholder communication skills
• Advanced Excel and Powerpoint skills
• Experience with SQL, Power BI, People HR (desirable)
• Knowledge of current employment legislation

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For full Job Description and Person Specification click here

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to answer two application questions and to upload your CV and a short cover letter. 

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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Applications close: ​5pm on Friday 27th February 2026

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Interviews: Weeks commencing 9th and 16th March 2026. Please note the interviews will be in person at our office in Ewell (Surrey). The interview will consist of a data presentation exercise and competency based questions.

At Turn2us, we believe that everyone should have financial security so that they can thrive. Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

We are searching for a Trust and Foundations Officer to work with the Trust and Foundations Manager to grow Turn2us’ income from grant funding. This role will sit within the wider Philanthropy and Partnerships Team, which focuses on building relationships with trusts, corporates and major donors.

The ideal person for this role may have experience working within the charity sector, or equivalent, in a relationship management role and/or knowledge of how to work with Trust and Foundations to generate income. Or they may have relevant transferable skills that they are looking to apply to this role. Key skills include good written communication, good time management and organisational abilities, the ability to infer and interpret different types of information and good relationship management skills.

Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month on a weekly basis. Some roles may be required to be in the office more often than this and this will be agreed with the hiring manager upon starting at Turn2us.

Closing date: 23rd February 2026, 09:00am

1st Interviews: 3rd March 2026

We are looking to recruit an experienced, innovative legal manager for our international Environment and Sustainable Development Programme. The ideal candidate will be a qualified lawyer with deep enthusiasm and in-depth knowledge of how our partners could use the law to achieve environmental justice. A more detailed explanation of our organisational and programme strategy is set out in our 2024-2026 Strategy.

Working as part of a small but dynamic team, you will have the opportunity to learn at close hand what it means to work for an international NGO focusing on how the law can be used to fight corruption and achieve environmental and economic justice. You will develop projects with a range of partners, including international agencies, NGOs, CSOs and governments. You will collaborate with a range of volunteer lawyers (via law firms and barristers chambers) who are leading experts in their field. You will also help nurture, build and maintain relationships with our funders. The role will involve outreach to new partners, programme management, supporting the drafting of fundraising applications and donor reports, tracking impact, as well as evaluating and learning from projects.

Key Responsibilities:

1. Implement the strategic vision for ILP’s Environment and Sustainable Development (ESD) programme, in conjunction with the ESD Programme Director, Legal Fellows, Executive Director, partners, staff and Board;

2. Develop an understanding of the most effective environmental policy tools and legal interventions to deliver the programme’s objectives, through engagement with volunteer lawyers, ILP partners, ILP’s ESD Advisory Committee, staff, Board and others;

3. Support the ESD Programme Director to build and maintain ILP’s Environment and Sustainable Development (ESD) programme. This includes:

   • liaising with partners to identify legal/policy needs and offer potential legal and/or policy reform solutions, including through conducting legal analysis;

     identifying and engaging in regular outreach with potential new partners to build the project pipeline;

   • identifying, building and maintaining strong relationships with existing and new highly experienced volunteer lawyers;

   • mapping and developing relationships with regional and international development entities and other technical assistance providers to identify potential partners, needs and focus countries;

   • representing the programme in external fora and events.

4. Support the Programme Director in ensuring effective project delivery and evaluation of impact including:

   • managing and coordinating project implementation through the full project cycle;

   • delivering financial management for assignments including accurate budgeting, forecasting, accounting and reporting;

   • Supporting the development and maintenance of strong programme management and knowledge management systems and processes, including regular updating of ILP’s online internal database (GRID).

5. Support the Programme Director’s fundraising efforts to finance both the programme and organisational overheads, including working closely with the Programme Director to identify opportunities for potential funding with partners, liaise with and nurture donors, design funding applications and create relevant budgets;

6. Deepen ILP’s knowledge and understanding of the situation in developing economies, including engaging in relevant research alongside ILP partners (pro bono lawyers, NGOs, CSOs and others) and sharing findings via written reports and output;

7. Share in the necessary operational and administrative activities of the organisation and contribute to website and social media communications.

For further information on the candidate profile for this role, our full job description is available to view and download below. 

We are looking for an experienced museum and heritage professional with a curatorial and/or learning and engagement background to ensure our collection, archive and content development has relevance for diverse audiences and partners.

The role of Head of Content, Learning & Engagement offers a hugely exciting opportunity to join a young and ambitious charity at a pivotal moment in its evolution.

You will develop our work across the collection and archive, including having curatorial oversight for Crystal Palace Museum, ownership of which will be transferring to the Trust during 2026. You will also lead our learning and engagement programmes, ensuring all activity is audience-driven and rooted in our mission, values and strategic principles and taking inspiration from our rich heritage and landscape and fascinating creative, cultural, and sporting legacy.