Volunteer positions volunteer roles in barbican, greater london

Sutton Mental Health Foundation is looking to recruit a volunteer secretary position to the Trust Board, to support and assist the Chair and CEO.  This is an important and confidential role within the Trust.  The main areas of the role are, in consultation with the Chair and CEO, the preparation of all Board/AGM meetings, the preparation of Board/AGM papers, minute taking and writing up the minutes in a timely manner.  Other duties involve the support to the Trustees, as well as updating of trustee records.  Th board of trustees meets in-person, approximately every six weeks, in the London Borough of Sutton. A full role description will be provided on application.

As background information, Sutton Mental Health Foundation was established as a charity in 1994 and the aim of the Foundation is to support people with mental health needs in the Borough of Sutton, helping to keep them well and active and helping them to have a voice in mental health care in the Borough.  Our vision is to provide a community in Sutton which values mental wellbeing and understands how to respond positively to anxiety and distress.  The Foundation works together to promote mental wellbeing resilience and recovery from mental distress.

TikTok and Instagram Reels Content Creator (Volunteer, Unpaid)

Empathos Foundation is looking for a creative and enthusiastic TikTok and Instagram Reels Content Creator to help us craft impactful short-form videos that amplify our mission and campaigns. This is a volunteer, unpaid role designed for individuals passionate about storytelling, social media trends, and creating meaningful content. This remote position requires a commitment of approximately 4 hours per week, with access to Canva Pro for your video editing needs.

What You’ll Do:

• Edit and create a series of TikTok and Instagram Reels using post-event footage, photos, and media that we’ll upload to Google Drive.
• Transform raw content into engaging short-form videos that highlight events, promote campaigns, and resonate with our audience.
• Stay on top of TikTok and Instagram Reels trends, incorporating music, transitions, and styles to increase engagement.
• Collaborate with the team to align your work with our branding and objectives.
• Produce visually compelling and shareable videos to promote events, initiatives, and impact stories.

The Impact of Your Work:

Your contributions as a volunteer will help us:

• Amplify our mission: Use engaging videos to highlight our work in academia and welfare, inspiring wider support and participation.
• Promote events effectively: Showcase event highlights and key moments to attract and engage audiences.
• Expand our reach: Build a stronger social media presence, reaching new audiences and increasing our visibility.
• Foster community engagement: Use storytelling to connect with supporters and encourage their involvement.

Skills, Experience, and Qualities:

• Video Editing Skills: Proficiency with Canva Pro, CapCut, Adobe Premiere, or similar tools to create professional-quality videos.
• Social Media Trend Knowledge: Awareness of TikTok and Instagram Reels trends, including popular music, challenges, and editing techniques.
• Creative and Organised: Ability to create engaging narratives from raw footage and maintain consistent quality and branding.
• Passion for Storytelling: Strong enthusiasm for using video to inspire change and communicate our impact.
• Time Management: Commitment to approximately 4 hours per week, with the ability to meet deadlines.
• Collaborative Mindset: Comfortable working remotely with a team and open to feedback.

While this is an unpaid role, it’s a fantastic opportunity to gain experience, grow your portfolio, and make a real difference by contributing to meaningful causes.

Join Empathos Foundation as a TikTok and Instagram Reels Content Creator. Help us turn post-event media into inspiring stories that engage and empower communities!

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. We hold a prime position on the picturesque Church Street and from our little pink shop we raise lifesaving funds for Save The Children’s work both in the U.K. and abroad. As well as raising awareness on sustainable fashion and fashion climate activism, we’re a hub of excitement and passion!

Our Stoke Newington Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

We are looking to recruit a Communications Manager who can provide strong and stable operational management of the communications teams, directly supervising Senior Officers, while working with the departmental head to develop the department.

Responsibilities

• To provide effective operational management of teams within the Communications Department 

• To directly provide guidance, support and direction to Senior Officers who oversee the teams within the department

• To welcome new volunteers to the department and work alongside the departmental heads to improve team culture

• To plan the work of the department and support with strategic decision making

• To provide support as required to ensure that the communications teams are achieving their goals and making progress

Requirements

• To have at least 2 years of communications and marketing experience

• To have demonstrated leadership skills in a previous professional setting

• To have held a management level position

• To have strong IT and digital working skills

• To be competent in the use of Canva, Wix and social media

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

Animal Fosterer

As an animal fosterer, you would be supporting the RSPCA in providing either our cats, rabbits, guinea pigs, or other small furries with the safety of your home whilst tending to their welfare needs such as feeding and grooming. In addition to this, by providing a temporary loving environment, you will play a crucial role in their wellbeing and socialisation, which will significantly improve their chances of successful rehoming.

Once everything is in place, the animal center will guide you through the fostering process and ensure that you have all the necessary equipment, food, and veterinary care for your foster. The RSPCA is also happy to reimburse any other pre-agreed expenses that you may incur through volunteering for us.

Whilst our animals are in your foster care, you will:

• Provide them with care, suitable housing, and a safe environment as per our policies and guidelines.
• Feed, water, and groom them in line with our advice.
• Transport them to any veterinary appointments if required.
• Provide them with your time and patience.
• Help us spread the word about the animals in your care so they might find their forever home quicker.
• Playing and cuddles are also a must!

What we are looking for in a volunteer Fosterer

• Volunteers aged 18 or over who have had plenty of experience caring for animals.
• Fostering experience is beneficial but not essential as training is provided.
• For their wellbeing, the whole family should be on board with fostering an animal.
• Any existing pets or animals need to have been spayed/neutered (some medical reasons may mean they cannot be so, please let us know if this is the case).
• You will need to live in our branches area.
• You will need to be able to pick up supplies from our office in Eastcote and transport animals to the vets for routine and emergency appointments.

What we can offer you as a volunteer Fosterer

• You will be making a massive difference to the welfare of the animals in your care.
• Join a community which will enable you to meet new people and make new friends.
• Learning new skills through our comprehensive induction and fostering training programme.
• Enhance your CV by adding your volunteering experience and newly acquired skills.

It is worth mentioning that our animals do have different needs as whilst some are ready for rehoming others may require rehabilitation or ongoing medication. Therefore, we also aim to understand your situation and circumstances to ensure that we match you with your perfect foster animal.

Join us in making a real difference to the lives of animals in need

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Who they are

Citizens Advice Richmond is a local charity that has helped the people of Richmond since 1940. They offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.

The role: What will you do?

● Complete an induction for your role.

● Maintain an awareness of how the local Citizens Advice is operating.

● Plan the board meetings, including the dates and the agenda, with the Company/Charity Secretary and the Chief Officer.

● Read papers for board meetings and attend six board meetings per year.

● Facilitate the trustee board meetings by leading the meeting, ensuring that agenda items are discussed, enabling all members to contribute their views and take part, and seeking clarification where necessary.

● Ensure that decisions and actions taken at board meetings are carried out.

● Ensure that the board decisions are made within the remit of the Citizens Advice membership agreement, governing documents, and policies.

● Monitor attendance and commitment of all trustees.

● Provide or arrange training or support for trustees if needed.

● With other trustees and the Chief Officer, recruit a trustee board with a diverse range of skills, experience, and knowledge, with an aim to promote trusteeship to underrepresented groups that represent the community.

● Ensure that all trustees receive an induction and the training needed for them to fulfil their role.

● Be proactive in recruiting successors to key positions such as Chair, Treasurer, etc.

● Arrange or provide support and supervision for the Chief Officer, including an annual appraisal.

● Together with the Treasurer, ensure proper management and control of local Citizens Advice finances.

● Together with the Chief Officer, represent the local Citizens Advice in relationships with funders or potential funders, at local events, and in the community.

● Work together with all trustees to ensure that the board can:

♦ Set policy and strategy direction, set targets, and evaluate the performance of Citizens Advice Richmond.

♦ Monitor the financial position of Citizens Advice Richmond, ensuring that it operates within its means and objectives, and ensuring there are clear lines of accountability for day-to-day financial management.

♦ Monitor whether Citizens Advice Richmond complies with its governing document and meets the required standards.

♦ Seek the views of all sections of the community and monitor how well the service meets the needs of the local community.

♦ Ensure the service plans for the recruitment and turnover of staff and volunteers.

♦ Review their own work and how effectively they operate, including action for improvement.

♦ Work on specific projects to further the strategic objectives of Citizens Advice Richmond.

What’s in it for you?

● Make a positive impact for people in your local area by ensuring the local Citizens Advice is sustainable and meeting the needs of the community.

● Meet people and build relationships with trustees, staff, and other volunteers.

● Build on your governance, leadership, and strategy skills.

● Increase your employability.

And they will reimburse expenses too.

What do you need to have?

You’ll need to:

● Understand the type of work undertaken by a local Citizens Advice.

● Understand and accept the responsibilities and liabilities as trustees.

● Be non-judgmental and respect views, values, and cultures that are different from your own.

● Have a good basis of leadership skills.

● Be able to facilitate and lead meetings.

● Have good interpersonal skills.

● Have good listening, verbal, and written communication skills.

● Be able to exercise good independent judgment.

● Have good numeracy skills to understand accounts with the support of the Treasurer.

● Be willing to learn about and follow the Citizens Advice aims, principles, and policies, including confidentiality and data protection.

● Be willing to undertake training in your role.

How much time do you need to give?

You will need up to one day a week for the regular activities, but this will vary. Trustee boards usually meet in the evenings, and you’ll likely need to give 12-15 hours per year to attend these. Sub-committees meet quarterly and a further 4-6 hours per year are required for these.

Valuing inclusion

Their volunteers come from a range of backgrounds, and they particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities

Job description

"We are looking for 10 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 10 vacancies available through this programme, other options are available if your skills match our criteria".

About the Role

The Enhanced Professional Development Programme (ePDP) Coordinator plays a pivotal role in driving the success of our flagship professional development initiative. This position is responsible for managing the end-to-end execution of the ePDP, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities

• Programme Management
• Oversee the effective implementation of the ePDP, ensuring alignment with organisational goals.
• Welcome participants to the programme, providing orientation materials and clarifying expectations.
• Participant Support & Progress Tracking
• Conduct initial skills assessments to identify individual development needs.
• Monitor and document participant progress, providing regular updates to stakeholders.
• Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).
• Coordination & Communication
• Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.
• Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.
• Engagement & Feedback
• Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.
• Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).
• Reporting
• Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.
• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.
• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.
• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.
• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred Qualifications

• Experience in coordinating professional development programmes or similar initiatives.
• Familiarity with data analysis to assess programme effectiveness.

Job Types: Part-time, Volunteer

Benefits:

• Work from home

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: Remote

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

We are recruiting two Senior Communications Officers who can operationally lead one of two teams, either the Website Development Team or Social Media Team. The successful applicants will provide direct support and supervision to Communications Officers.

Responsibilities

• To oversee a team of communications officers and to support them as required

• To oversee performance of team members and provide leadership

• To support the welfare of team members and help to contribute towards a positive culture

• To carry out communications related tasks as required and to guide the work of others

Requirements

• To have previous communications and marketing experience

• To have strong communication and people skills

• To have the ability to lead and guide others

• To have strong IT and digital working skills

• To be competent in the use of Canva, Wix and social media

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

Recycllux

Recycllux solves the marine plastic waste crisis by enabling corporations, coastal authorities, and ports to act through our Marine Plastic Cleanup-as-a-Service (AI satellite-powered plastic pollution detection, decentralized cleanup operations, traceable plastic offset & ESG reporting).

Recycllux tackles the escalating crisis of marine plastic pollution, which endangers ecosystems, disrupts coastal economies, and accelerates climate change. Each year, 12 million tons of plastic enter the seas and oceans—set to triple by 2040. Despite EU mandates for urgent action, existing solutions fail due to lack of real-time monitoring, scalable cleanup methods, and transparent impact verification.

Recycllux solves the marine plastic waste crisis by enabling corporations, coastal authorities, and ports to act through our Marine Plastic Cleanup-as-a-Service platform that integrates:

1. AI satelite-powered marine plastic detection to provide real-time data on plastic pollution spots in the sea;
2. Decentralized cleanup operations leveraging local value chains (fishing vessels, NGOs, recyclers) with blockchain-based traceability.
3. Certified ESG reports and Plastic Offset Credits for compliance and sustainability.

Our AI-driven satellite analysis identifies marine plastic hotspots in the seas, enabling efficient, targeted decentralized cleanup interventions to effectively remove plastic waste and ensure it is reintegrated into the circular economy. The blockchain-based intervention management portal ensures full traceability from detection to collection, recycling, and impact reporting, allowing companies, coastal authorities, and ports to demonstrate compliance and sustainability efforts transparently.

By embedding collection within coastal communities and engaging local fishing fleets and local NGOs, we minimize carbon emissions, create local jobs, and improve cost efficiency. Partnering with local recyclers and repurposing facilities, we ensure that plastic waste is reintegrated into the circular economy, reducing reliance on virgin plastics and cutting greenhouse gas emissions.

Recycllux advances climate resilience by preventing plastic pollution from harming marine ecosystems, enhancing seas health and mitigating pollution-related CO₂ emissions.

Marketing & Communications

Volunteer Role Description (remote, unpaid)

We are looking for a creative, strategic, and impact-driven volunteer to lead Recycllux’s marketing and communications efforts. As our Content Creator & Marketing Strategist, you will help amplify our message, build brand visibility, and drive engagement across B2B channels, turning awareness into meaningful partnerships, customers, and real-world impact.

�� Why Join Recycllux? At Recycllux, we’re building a deep-tech platform to fight marine plastic pollution. Our goal is to make plastic cleanup traceable, fundable, and scalable -empowering companies to turn compliance into measurable impact. This is your chance to:
�� Be part of a diverse and international team, with global exposure and passionate about saving the seas.
�� Contribute your talent to a meaningful environmental cause.
�� Use your voice and creativity to help shape a climate-tech brand with purpose.

Key Responsibilities Branding & Strategy: ➜Contribute to a branding and communications strategy aligned with our growth goals. ➜Structure the brand platform: refining tone of voice, visual identity, values, and positioning. ➜Adapt key messages for different target groups (e.g., investors, clients, policy-makers, general public), depending on the channel or objective. ➜Help define our visual and narrative identity across digital channels. ➜Drafting communication guidelines to ensure message consistency across all touchpoints. Content Creation & Design ➜Prepare strategic content for press releases, awards/contests, or partnership decks. ➜Design engaging and professional slides for pitches and presentations. ➜Create branded content (graphics, infographics, short videos) for LinkedIn and Instagram. ➜Develop flyers, one-pagers, newsletters, and other digital materials for partners and stakeholders. Digital & Social Media Marketing: ➜Lead the development and execution of content strategies for LinkedIn and Instagram. ➜Write and schedule posts, stories, and visual content aligned with our mission and values. ➜Plan and implement targeted campaigns to build visibility and engage with our audience. ➜Monitor and optimize content performance using tools like Google Analytics, Meta Ads, etc. Website & Visual Support: ➜Work with our tech and web team to keep the website updated with clear, compelling content. ➜Suggest and implement visual improvements to enhance the user experience. Collaboration: ➜Collaborate with the founding team to align content with milestones, partnerships, and product updates. ➜Bring creative ideas and energy to shape the brand’s tone, presence, and engagement.

Ideal Profile ➜Strong visual storytelling and writing skills (especially for sustainability, tech, or scientific topics) ➜Experience in social media management (especially LinkedIn & Instagram) ➜Skilled with digital tools like Canva, Mailchimp, Google Analytics, Meta Ads, etc. ➜Knowledge of sustainability, circular economy, marine or climate topics is a strong plus ➜Bonus: Basic video editing or content animation experience ➜Self-motivated, organized, and comfortable working independently in a remote environment ➜Fluency in English

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

6+ months

CAT FOSTERER

Cat Fosterer (RSPCA Finchley, Golders Green, Hendon & District Branch)

We’re looking for cat-loving volunteers to play a vital role in helping us improve the wellbeing of the cats in our care whilst they wait to be rehomed. Can you help them by providing a calm and caring home whilst we find their purrfect forever home?

Overview of the opportunity

As a cat fosterer, you would be supporting the RSPCA in providing our cats with the safety of your home whilst tending to their welfare needs such as feeding and grooming. In addition to this, by providing a temporary loving environment, you will play a crucial role in a cat’s wellbeing and socialisation, which will significantly improve their chances of successful rehoming.

Once everything is in place, the animal centre will guide you through the fostering process and ensure that you have all the necessary equipment, food, and veterinary care for your fostered cat. The RSPCA is also happy to reimburse any other pre-agreed expenses that you may incur through volunteering for us.

Whilst our cats are in your foster care, you will:

•  Provide them with care, suitable housing, and a safe environment as per our policies and guidelines.
•  Feed, water, and groom them in line with our advice.
• Transport them to any veterinary appointments if required.
•  Provide them with your time and patience.
•  Help us spread the word about the cats in your care so they might find their forever home quicker.
•  Playing and cuddles are also a must!        

What we are looking for in a volunteer Cat Fosterer                                                                                                                                                                                             

• Volunteers aged 18 or over who have had plenty of experience caring for cats.
• Fostering experience is beneficial but not essential as training is provided.
• For their wellbeing, our cats need to be kept in a separate room, so the whole family should be on board.
• Any existing pets or animals need to have been spayed/neutered (some medical reasons may mean they cannot be so, please let us know if this is the case). 

​What we can offer you as a volunteer Cat Fosterer

• You will be making a massive difference to the welfare of the cats in your care.
• Join a community which will enable you to meet new people and make new friends.
•  Learning new skills through our comprehensive induction and fostering training programme.
•  Enhance your CV by adding your volunteering experience and newly acquired skills.                                                                                                                                                                                                                                                                                                                       

It is worth mentioning that our cats do have different needs as whilst some are ready for rehoming others may require rehabilitation or ongoing medication. Therefore, we also aim to understand your situation and circumstances to ensure that we match you with your perfect foster cat.

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

We are looking to appoint a Chief Operating Officer who can provide leadership to operational departments and maintain consistent effectiveness across the organization. 

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Key responsibilities 

• Oversee the operations of the organization ensuring of efficiency

• Translate strategy into actionable plans

• To provide leadership to departmental heads in departments such as Communications and IT (this may extend to other departmental heads as required)

• Work with the CEO to develop strategy

• Lead the creation of policy and guidance

Requirements

• Proven leadership experience

• Understanding of key business functions

• Excellent decision-making skills

• Ability to problem solve effectively

• Great at multitasking

• Competence in strategic planning

• Integrity

• Ability to use remote tools and IT systems

• Good people and communication skills

• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.

Key Responsibilities:

1. Project Coordination:

   • Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.

   • Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.

2. Participant Support:

   • Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.

   • Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.

3. Stakeholder Engagement:

   • Support the Programme Lead in building relationships with internal stakeholders.

4. Data Management & Reporting:

   • Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.

   • Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.

5. Logistics & Compliance:

   • Manage programme materials, including training resources, digital platforms, and participant handbooks.

   • Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.

1. Continuous Improvement:

   • Gather feedback from participants and partners to identify opportunities to enhance programme delivery.

   • Support the implementation of new tools or processes to improve efficiency and participant satisfaction.

Required Qualifications:

• Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.

• Experience:

  • 1–3 years in programme coordination, workforce development, adult education, or a similar role.

  • Experience working with diverse populations, including youth, underserved communities, or career changers.

• Skills:

  • Strong organisational and multitasking abilities, with attention to detail.

  • Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.

  • Excellent interpersonal and communication skills for engaging participants and stakeholders.

  • Basic data analysis and reporting capabilities.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Branch Trustees

RSPCA Stort Valley Branch – multiple opportunities

Help us make the world a better place for animals

RSPCA Branches rescue, rehabilitate and rehome those animals most at risk through clinics, animal centres, boarding and fostering facilities; offer advice and education on animal welfare; and support with microchipping, neutering and subsidised animal treatments for animals owned by people in financial difficulty.

Each RSPCA branch (of which there are approx. 150) is a separately registered charity, operating at a local level across England and Wales. Branches did 78% of the rehoming activity across the RSPCA network in 2020 and took more than 31,000 animals into their care. There are also over 300 RSPCA charity shops, all of which are run by RSPCA branches. The RSPCA has been at the forefront of animal welfare since 1824 when we were founded in a London coffee shop, and we’re proud to be the oldest animal welfare charity around.

What does RSPCA Stort Valley Branch do?

We cover an area either side of the M11 from Saffron Walden in the north to Harlow in the south and fundraise and offer welfare services within this area.

The animal welfare services that we offer are centred around our busy clinic in Harlow and include:

•  Subsidised routine veterinary treatment and microchipping for owned animals - in 2024, we made over 2,200 consultations at our Harlow clinic and administered more than 500 vaccinations and 250 microchips.
•  Advice and education
• Community outreach

We operate a charity shop in Bishops Stortford town centre, selling clothes, books, games and other items to help with our fundraising.

In addition to our Harlow clinic, we work closely with RSPCA animal centres and inspectors to support their work and to look after and re-home animals rescued in our branch area. We also support neighbouring branches by seeing some owned animals from their nearby towns at our clinic. We are working to improve our fostering network to help with rehoming, and are keen to step up our fundraising work to enable us to provide additional welfare support to the community.

What do RSPCA branch trustees do?

RSPCA branch trustees are volunteers who shape the work that the branch does, and are collectively responsible for governing and managing the affairs of the branch. “Trustees have overall control of a charity and are responsible for making sure it’s doing what it was set up to do.” “Trustees are the people who lead the charity and decide how it is run.” “They may be known by other titles, such as: directors, board members, governors, committee members” - Charity Commission. At Stort Valley, we have a lovely team of staff and volunteers with experienced, capable people managing our shop and clinic day-to-day. Trustees will set the strategy, make the big decisions and lead on new initiatives.

To find out more about being a Trustee, visit the Goverment Trustee - What's involved which explains what trustees do. There is some information on the RSPCA website about Branch Trustees, and we have an online session about becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.

Stort Valley Branch is presently in the process of converting to a Charitable Incorporated Organisation (‘CIO’), the modern legal form for many charities - loosely equivalent to a Limited Company. We expect to complete the change in the second half of this year (2025).

Who are we looking for?

We are looking for applications from people from all social and cultural backgrounds, who are passionate about improving animal welfare. It doesn’t matter whether you are an experienced trustee or not, as trustee training and induction will be provided. If you can bring relevant skills and experience from other aspects of your life, that’s great, and we’re pretty sure you’ll learn some new ones here!

Right now, we would like to recruit several additional Trustees. We’ll define and re-balance the roles of all the Trustees once our new Trustees have settled in, so we’re not necessarily looking for you to select a specific role at this stage. The opportunities could include taking the lead on fundraising, overseeing our clinic or shop, increasing our local outreach and education activities, enhancing our online presence and recognition, and more. Ideally, for some of the roles, you’ll be relatively local to the branch area; others can be done remotely.

We hold monthly Trustees’ meetings, which last 1.5~2 hours. We ask for Trustees to join as many of these meetings as possible. You’ll also need to allow time to prepare for meetings - creating or reading through any relevant documents in advance – and of course, for the specific activities you take on. We normally meet in the evening, online (Google Meet), at times chosen to suit Trustees’ availability.

Trustees are elected or re-elected for a 12-month term at the branch’s Annual General Meeting (AGM). Between AGMs, branches have the ability to co-opt an additional three trustees who serve until the next AGM and can then be elected.

What’s in it for you?

There are lots of benefits to becoming an RSPCA Branch Trustee, including:

•  induction and trustee training
•  the chance to meet like-minded people who share your enthusiasm for animal welfare
•  the opportunity to gain new skills and develop existing ones
• the ability to use your skills to improve the wellbeing of animals in your local area, and make a real difference to the lives of animals
•  the capacity to shape innovative projects, and be part of the RSPCA’s ten-year strategy - “Together for animal welfare”
•  access to our learning hub, which contains training materials and courses on a variety of subjects
•  the chance to shape the services in your local area
•  volunteering is good for your wellbeing.

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.