Volunteer Receptionist Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're extending the opening hours of our Family Support Centre, so families experiencing childhood cancer have access to more support services. We're looking for a volunteer to support the Family Support Team at the Weekend to deliver crucial support to our families.
Purpose of the Role and Key Activities
Families who have been affected by children’s cancer come to our Family Support Centre, known as The Square, to access a variety of support services. We’re looking for a volunteer to join the team and support our Family Support Coordinator make sure families feel welcomed and supported while at The Square.
- Making drinks for families and visitors
- Answering the telephone, transferring calls and taking messages
- Making bookings and updating our database
- Keeping the reception area clean and tidy
- Setting up rooms for meetings and events
We are looking for a volunteer who:
- Have excellent interpersonal and communication skills
- Have experience of working in a customer service environment
- Are confident, friendly and approachable
- Have a fun and positive outlook
- Are proactive and able to use own initiative
- Have good IT skills and experience of using a database
- Are able to move furniture (tables and chairs) and boxes
- Are able to climb multiple flights of stairs
- Are able to maintain professional boundaries and follow Candlelighters Policies and Procedures.
This role is subject to an enhanced criminal record check, which is processed through the Disclosure and Barring Service (DBS).
Support and Benefits
- Thorough induction & training to give you the confidence to perform your role well and to the best of your ability
- Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters
- Ongoing support from the Family Support and HR teams
- The opportunity to meet lots of new, friendly people
- The opportunity to expose yourself to new experiences
- Certain expenses to be reimbursed as agreed with your Volunteer Supervisor, in accordance with our Expenses policy
- Regular reviews with your Volunteer Supervisor to help you develop in your role
- Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer
- We can be a reference once you’ve volunteered for three months
- Access to a 24/7 mental health hotline
- Charity Worker Discount card
- Access to The Company Shop
The client requests no contact from agencies or media sales.
Heart diseases. Stroke. Vascular dementia. Diabetes. They're all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Are you calm, collected and happy to chat on the phone? Join the volunteer team at our new brislington furniture store. With support from the shop team, you will be the first point of contact for customers, helping them with any phone or online enquiries, arranging collections of donations via our local van teams and explaining our Gift Aid scheme. You will also be using our online collections request system to process online collection booking requests. This is a busy front of house role for those who like to be in the thick of it and makes a huge difference in helping us continue to fund lifesaving research.
Typical tasks include:
· Dealing with face-to-face, phone and online enquiries, supported by the team
· Reception and front of house duties, helping around the cashier desk
· Completing administration procedures accurately
· Arranging collections of donations via our local van teams
Volunteering with the British Heart Foundation comes with plenty of benefits too…
· A 25% discount on donated goods and 10% discount on New Goods in our shops
· Unlimited, free, and confidential support by Retail Trust
· Access to training and development
· Reasonable travel expenses reimbursed
· Refreshments available
· Volunteer certificates, references and long service awards provided
· Access to discounts with other retailers
Just so you know, we are unable to accept volunteers aged under 16 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
You will support our Administrators and front line workers with a range of administrative functions to support them with their daily activities and workload. This will give you the opportunity to be involved with a variety of administrative duties including filing, writing notes and supporting the front line workers with the administrative preparations of their group delivery and updating of their client case notes.
This is a fantastic opportunity to use your organisational and administrative skills while gaining an understanding of the roles and support function of our front line services.
The volunteer role will be subject to prison vetting and security checks. This is in addition to what is required for community working.
Accountabilities
Service Delivery – Client support tasks
· Support administrative staff and front line workers with data entry onto database system.
· Provide assistance at reception/in admin office answering and taking messages and transferring phone calls.
· To assist with filing and maintaining of administration records in an orderly user-friendly system.
· Support front line staff with administrative paperwork required for group sessions or group meetings.
· To assist with minute taking.
· To maintain confidentiality and data protection principles, raising any issues with your line manager as appropriate.
Additional tasks
· Engage in support and supervision provided.
· To keep a good record of your work, including reporting verbally to their supervisor and completing relevant forms.
This may vary depending on your specific team and time commitment.
Expenses
- Travel expenses (within 20 miles of the service)
- Up to £6.50 lunch expenses.
- Any additional expenses will need to be pre-agreed with placement supervisor.
Qualities
Below is a list of the qualities that we are looking for from volunteers:
· If in recovery, to be 6 months abstinence from all mood altering substances if in recovery.
· Must be over 18 years of age.
· Ability to use computers and IT equipment.
· To have good verbal and written communication skills.
· To have a clear understanding and maintain a high degree of confidentiality.
· To have a clear understanding of how to set and maintain boundaries.
· To have the ability to reflect and receive feedback.
· To be reliable, flexible and committed.
· To treat individuals with respect and dignity.
· To have the ability to follow instructions.
· To be committed to own learning and development.
Checks required for this role
· Reference (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
· Enhanced DBS Check
· The volunteer role will be subject to prison vetting and security checks. This is in addition to what is required for community working.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As part of our strategic priorities, RollaDome All Skate is currently seeking, detail-oriented, reliable, friendly Clubs Administrator to join our growing team. You will be expected to deliver a high-quality experience to our members and visitors in a friendly yet professional manner at all times.
Front of House:
· Meet and greet members, visitors to the Clubs and attend to their requirements as needed.
· Deal with all general membership enquiries, including booking issues, registration information and bookings.
· Set up and administer all club related activities on time booking sheet to include medical information, equipment sizes, all club bookings and event planning.
· Keep members informed in relation to any rescheduling, delays, or changes to planed club events and activities.
· Ensure club times are adhered to.
· Ensure members are informed of club and organisation events.
· Ensure reception desk is always manned, during club and event sessions.
· Work with the head Coach/Operations Director, the Business Manager and CEO to organise all groups/outings that are being hosted by RollaDome and prepare team and facility for these events.
· Ensure relevant signage is always displayed.
· Print and place signs where required for both in house team and members, along with visitors.
· Inform members of grading outcomes and grading dates and times.
· Ensure correct equipment is on site to meet the neds of all participants
· Ensure correct registers, and booking information is to hand during every club session.
· Collate weekly feedback from skaters and guardians.
· Ensure that all equipment is collected daily and stored accordingly.
Coordination and Administration:
· Opening and closing of all clubs
· Ensure Administration of the Booking System to ensure a seamless process for members.
· Ensuring all administrative requirements are in place in advance of all clubs/events
· Ensure all administrative tasks are completed when the members have completed their term and grading
General Administration:
· Opening and closing of premises as required.
· Ensure adequate supply of equipment.
· Any new projects as assigned by management
Health & Safety:
· Report any incidents in respect of members and/or guests and any faults in respect of the building, car park, hall to the Head Coach.
· Ensure all incidents/accidents are recorded in the Incident Report Book.
· Ensure First Aid boxes are full stocked and is in situ and visible at all times.
PERSON SPECIFICATION:
· ·Working knowledge of sports, children and young people.
· ·Experience working with excel and word
· ·Ability to multitask and work efficiently under pressure in a fast paced environment.
· ·Ability to prioritise workload as the need arises.
· ·Open and warm with excellent communication and interpersonal skills.
· ·Organised, with excellent attention to detail.
· ·Flexible and able to work as part of a team and individually.
· Exceptional customer service skills.
· IT skills
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to provide advice and make a meaningful difference in the lives of those facing some of the most challenging times? After successfully completing the initial training our volunteers provide free, independent advice on a range of issues including debt, benefits, housing and other social welfare concerns, to those in the Barnet community.
Find out more in the description below or on our website.
Commitment: 2 days per week
Typical duties:
- Assist clients on reception.
- Speak to clients on our helpline.
- Support clients in person (we are opening lots more outreach locations across Barnet).
- Undertake administrative tasks supporting the advice team.
Purpose of the role:
- To help provide an effective and efficient advice service to members of the public.
- To help influence government and other organisations by informing them of the effect of their actions on the lives of clients.
Qualities Required:
- Being open, approachable and non-judgmental.
- Ability to communicate effectively in writing and in person.
- A good level of literacy and numeracy skills.
- A good level of IT literacy.
- A commitment to the aims and principles of the Citizens Advice service.
- Ability to regularly commit to volunteering (commitment level depending on the role).
- Ability to commit to and work with the aims, principles and policies of the Citizens Advice service.
We ask everyone to undertake some initial brief training and then you can start volunteering with us. There are opportunities to progress and you will have regular reviews with the training manager. You will need to complete an application form which we will send you after this application.
The client requests no contact from agencies or media sales.
We're a small team passionate about working with politicians and decision-makers from all sides of politics. Our goal is to spread the word about Scouts and support policies that help our movement, including our young members and volunteers.
We believe it's crucial to involve young people in what we do. That's why we empower them to speak up about the things that matter to them, ensuring our work truly reflects what our members need and want. Right now, we have a team of 10 youth advocates who joined us last year, and we're excited to add 5 more roles.
We're also recruiting a volunteer team to make our team more diverse and bring in fresh ideas. This mix of voices and experiences makes our work even better, reaching more people and making a bigger impact. And as our team grows, we're dedicated to giving everyone the support, guidance, and chances to learn and grow.
As part of this team, you'll get to talk directly to senior leaders in government and run campaigns that change things for the better. You'll go to events like Party Conferences and meet other people who care about Scouts. Plus, you'll learn loads of skills like public speaking, campaign development, and working with others to make big things happen.
The client requests no contact from agencies or media sales.
Join our passionate and committed board and help us continue providing high quality, innovative services to blind, visually impaired and those with profound disabilities across the West Midlands.
What will you be doing?
As the specialist fundraising trustee, you will play a pivotal role on the board of trustees in advancing the mission and objectives of our organisation. Your expertise in developing, implementing, and overseeing fundraising strategies and your commitment to improving the lives of adults with care and support needs will be crucial in securing the necessary financial resources.
Main Duties:
Fundraising Strategy: Provide expertise, advice and guidance in the development and implementation of our fundraising strategy.
Donor Engagement: Collaborate with the board and senior leadership team to develop and monitor the implementation of a comprehensive donor engagement plan that identifies and cultivates relationships with potential donors, sponsors, and partners who share our mission.
Grant Writing and Management: Provide expertise, advice, knowledge, and guidance regarding grant applications, work closely with the executive team to align grant proposals with organisational goals.
Fundraising Events: Contribute to the planning and execution of a community fundraising events program including mobilising volunteers and resources to ensure the success of these initiatives.
Major Gift Solicitation: Collaborate with the board and senior leadership to lead efforts to secure major gifts from high-net-worth individuals and corporate partners, leveraging your network and expertise in donor cultivation.
Online Fundraising: Provide oversight and guidance of our online fundraising campaigns, including crowdfunding, peer-to-peer fundraising and digital marketing initiatives. Monitor campaign performance and adapt strategies as needed.
Budget Oversight: Collaborate with the finance committee to develop and manage the fundraising budget, ensuring efficient allocation of resources and adherence to financial goals.
Compliance and Reporting: Ensure that Focus’s fundraising activities comply with legal requirements.
Advocacy and Public Relations: Act as an ambassador for Focus Birmingham advocating for the rights and needs of adults with disabilities. Assist in developing public relations strategies to raise awareness and support for the cause.
What are we looking for?
Strategic experience: Proven track record in fundraising at a senior level, with a deep understanding of various fundraising methods, including grants, major gifts, events, and online campaigns.
Passion for the Cause: A strong commitment to improving the lives of people with care and support needs and a deep empathy for the challenges they face.
Strong Networks in Birmingham: A skilled networker with strong networks in Birmingham and wider West Midlands area.
Communication Skills: Strong written and verbal communication skills to strategically assist with grant writing, donor communications, and public speaking engagements.
Financial Acumen: Familiarity with budgeting and financial management related to fundraising activities.
Legal and Ethical Awareness: Knowledge of fundraising regulations and ethical considerations in the non-profit sector.
Team Player: Willingness to work collaboratively with other trustees and staff to achieve common goals.
Time Commitment: Availability to prepare for and attend board meetings (4 per year), committee meetings (4 per year), and fundraising events and other meetings as required.
We are particularly keen to achieve a more diverse Board of Trustees and we welcome applications from all sections of the community.
What difference will you make?
- The opportunity to make a meaningful impact on the lives of people with care and support needs.
- Networking opportunities with like-minded individuals and organisations.
- Professional development and experience in non-profit governance and fundraising.
- The satisfaction of contributing to a passionate organisation dedicated to making lives better.
If you are a dedicated fundraising professional with a passion for making lives better, we invite you to apply for this vital trustee role. Your expertise will be instrumental in securing the resources needed to enhance the quality of life and opportunities for people with care and support needs in our community.
The Reach TrusteeWorks team are supporting Focus Birmingham with their Board recruitment. To apply please submit a CV and a supporting statement.
Interested volunteers should provide a CV, together with a supporting statement explaining why you would like to become a Trustee of Focus. Please include how your skills and experience match the person specification and any other relevant details in support of your application.
For an informal chat about the role please contact the TrusteeWorks team who will be able to arrange this.
The client requests no contact from agencies or media sales.