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ID: 1782 Operational Manager, Northeast
Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service
Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based
Hours: Part-time (up to 29.6 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area. The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.
Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.
Main Responsibilities:
· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.
· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.
Main Requirements (for details check the job description and person specification):
· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of service users.
· Experience of setting up and/or managing innovative projects.
· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 10th May 2026 at 23:59
Interviews are scheduled to take place on: 20th May 2026
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



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Actively Interviewing
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This is an exciting opportunity to be part of a passionate, supportive team and to help grow community and events frundraising directly enables Bipolar UK to reach more people, reduce harm, and save lives. You will be trusted to lead, encouraged to innovate, and supported to do your best work.This is a management role focussed on strategic planning, enabling delivery and leading a small team to perform at their best.
Working closely with the Director of Fundraising and alongside the Strategic Partnerships and Trusts teams, you will be responsible for setting clear plans, developing effective fundraising approaches, and ensuring strong systems, processes and supporter experiences are in place to drive sustainable income growth.
You will lead the delivery and development of community fundraising, challenge events, individual giving through community activity, and in-memory fundraising. A key part of the role will be developing a clear and engaging events and fundraising volunteer offer, including an effective induction process that enables volunteers to fundraise confidently on behalf of Bipolar UK.
This role requires a thoughtful, organised and people-centred manager who understands how to balance ambition with compassion in a mental health charity context.
Key Responsibilities
1. Strategic leadership and planning
- Develop and deliver a clear community and events fundraising strategy aligned with Bipolar UK’s wider fundraising and organisational goals.
- Translate strategy into achievable annual plans, income targets and team objectives.
- Use insight, data and evaluation to inform decision-making and continuous improvement.
- Work with the Director of Fundraising to forecast income, manage risk and maximise return on investment.
2. Community and events fundraising delivery
- Lead the planning, delivery and growth of a portfolio of community fundraising initiatives and challenge events, both in person and online.
- Ensure a consistently high-quality supporter experience across all community and events activity.
- Oversee web content and digital resources to support community and event fundraising
- Identify and develop new fundraising opportunities that align with Bipolar UK’s mission, values and supporter base.
- Act as an ambassador for Bipolar UK at key events when required.
3. Volunteer fundraising offer
- Develop a clear, accessible and motivating events and community fundraising volunteer offer.
- Design and implement an effective volunteer induction process, ensuring fundraisers feel confident, supported and well-equipped.
- Work with colleagues to ensure volunteer fundraising activity is aligned with safeguarding, wellbeing and organisational policies.
4. Digital campaigns and income growth
- Lead on the planning and delivery of digital-led community and events fundraising campaigns.
- Work collaboratively with Marketing and Communications colleagues to develop supporter journeys, content and communications that drive engagement and income.
- Develop approaches to grow connected income streams, including regular giving and in-memory giving, through community and digital activity.
- Monitor performance, assess impact and report clearly on outcomes and learning.
5. Supporter experience and stewardship
- Ensure supporters are stewarded with care, empathy and professionalism, recognising the personal connection many have to bipolar.
- Oversee thanking, updating and re-engagement activity to build long-term supporter relationships.
- Ensure accurate and compliant use of the CRM and fundraising data.
6. Team leadership and organisational contribution
- Line-manage and support the Fundraising Officer and Supporter Engagement Assistant, providing clear direction, coaching and development.
- Create a positive, supportive and high-performing team culture focused on impact and learning.
- Oversee income and expenditure for the community and events portfolio, monitoring budgets and performance against targets.
- Contribute to organisational planning, cross-team working and the development of efficient systems and processes.
- Evaluate performance and produce insight-led reports to support decision-making and improvement.
- Uphold Bipolar UK’s values at all times.
Essential Criteria
- Significant experience managing community and/or events fundraising, with a track record of achieving income and engagement targets.
- Experience of line-managing staff and leading a small team to deliver effectively.
- Strong planning and organisational skills, with experience translating strategy into delivery plans.
- Experience of managing budgets and reporting on performance and impact.
- Demonstrable experience of digital fundraising and use of online fundraising platforms.
- Experience working with volunteers or community fundraisers.
- Strong communication skills, with the ability to motivate and inspire others.
- Confidence using CRM systems and fundraising data.
- Knowledge of the UK charity sector, GDPR and fundraising best practice.
- A compassionate, values-led approach and confidence working in a mental health context.
Desirable Criteria
- Fundraising qualification or Chartered Institute of Fundraising membership.
- Lived experience of bipolar, or a close personal connection to someone affected by the condition.
Please submit a CV and a cover letter of no more than 2 pages, outlining your suitability for the role and our experience using the essential and desirable criteria.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Role Name:Management Accountant
Salary: £41,000 - £49,000 per annum FTE (depending on experience)
Location: Remote (with occasional travel to Downton, Salisbury, SP5 3RB and other UK locations as needed).
Hours: Full time, 35 hours per week
Contract: Fixed Term Contract (9 Months, with potential to be extended to 12 months if business need)
About the Role
We have an exciting opportunity for a Management Accountant to join our Finance team on a 9-month fixed term contract and play a key role in supporting the organisation during an important period of systems change.
Reporting to the Head of Finance, you will provide high‑quality accounting support across the Group, while also supporting colleagues who are working on the development and implementation of a new finance system. You will also act as a trusted finance business partner to members of the Leadership Team, supporting informed decision‑making across the organisation.
Please see the job description for full details of the role and a comprehensive overview of the role and requirements.
About You
Are you a CCAB or CIMA qualified accountant with experience in charity finance, looking for an opportunity to make a difference while working in a collaborative and supportive environment?
You will bring experience of working in a business‑partnering finance role, with the confidence to build strong relationships across an organisation. You’ll be comfortable supporting audits and statutory reporting, with a proactive and solution‑focused approach.
You will also demonstrate:
- Experience of charity accounting and statutory reporting
- Evidence of working in a partnering approach to finance
- Evidence of providing year‑end information and support to auditors
- Strong communication skills and the ability to explain financial information clearly
- Excellent organisation, prioritisation and attention to detail
- A flexible, calm and professional approach, even under pressure
- A positive, collaborative mindset and willingness to support colleagues
Experience of finance systems development, charity tax (VAT, corporation tax, Gift Aid) and advanced Excel skills would be beneficial, but not essential.
You also hold a full UK driving licence and have access to a reliable vehicle with business insurance for work purposes. You are willing and able to travel as required for in-person meetings and events to Downton (SP5 3RB) or London, with occasionally travel to other UK locations. Central London travel will be by train.
You are also comfortable staying away from home overnight on occasion, when required to support events or team activities.
About the Team
You will join Help for Heroes’ Finance team, a collaborative and supportive team providing robust financial oversight and insight across the charity.
The team works closely with colleagues across the organisation, acting as trusted advisers and ensuring financial integrity while enabling our services to deliver life‑changing support to veterans and their families.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 10th May 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
The client requests no contact from agencies or media sales.
About Action Duchenne
Action Duchenne supports, empowers and equips every DMD community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has a number of staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
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Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
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Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
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Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
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Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
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Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
The Events Officer will embody these values in every aspect of planning, delivering and evaluating events.
What we offer:
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24-hour confidential Employee Assistance helpline
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Private health insurance
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Flexible hours
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5% employer pension contribution
Main Purpose of the Role
This new role aims to support the design, coordination and delivery of Action Duchenne’s events portfolio, including the Annual Community Summit, regional meetups, workshops, and online events. The role will ensure smooth operational delivery, high‑ quality participant experiences, accessible information, and effective logistics‑ and supplier coordination.
This role contributes directly to our organisational impact by ensuring families, young people, professionals and partners have access to engaging, supportive and well managed events. This is a brilliant opportunity for someone who enjoys a challenge, is incredibly organised with excellent project management skills, close attention to detail, creativity and a passion for supporting every DMD community.
Specific Tasks
1. Event Coordination and Logistics
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Support the planning and delivery of the Annual Community Summit, working closely with the Chief Scientific Officer, Director of Fundraising and Communications, and wider team.
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Coordinate logistics for in‑person and online events, including venue liaison, catering, accessibility arrangements, equipment, travel, accommodation and schedules.
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Ensure event details are accurately published and updated across relevant platforms (website, CRM, communications channels).
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Manage registration processes for all events and ensure attendees receive timely, accurate joining information.
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Support the organisation of regional meet‑ups and workshops, ensuring venues, facilitators and resources are in place.
2. Administration and Operational Delivery
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Maintain clear and accurate administrative systems, including event checklists, timelines, risk assessments and evaluation forms.
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Track planned expenditure and ensure costs align with budgets, escalating issues where necessary.
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Prepare and maintain event collateral (slides, handouts, resources, signage), ensuring accessibility and brand consistency.
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Provide administrative and practical support during events (both online and in person), including setting up webinar sessions and coordinating pre and post event meetings internally.
3. Stakeholder and Supplier Management
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Liaise with venues, suppliers, speakers, exhibitors and partners to ensure high quality event delivery.
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Develop positive working relationships with internal colleagues to ensure a joined-up programme across support, communications and scientific teams.
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Provide excellent customer service to participants, responding promptly and sensitively to enquiries, access requirements and logistical questions.
4. Community and Engagement Support
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Collaborate with Support Team colleagues to ensure events reflect community needs and priorities.
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Support the promotion of events through the Communications Officer, ensuring timely provision of copy, event information and updates.
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Encourage and support attendance from families, young people, professionals and community partners.
5. Data Management, Monitoring and Evaluation
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Ensure accurate data entry in CRM systems (eTapestry or similar) for attendee lists, engagement tracking and follow up actions.
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Collect and analyse feedback, producing short evaluation summaries to inform future planning.
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Track attendance, trends and logistical improvements, contributing to quarterly reporting.
6. Risk, Compliance and Quality Assurance
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Support event risk assessments and ensure compliance with safeguarding, accessibility and GDPR guidance.
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Ensure that content and delivery meet Action Duchenne’s quality standards and reflect the needs of families affected by Duchenne.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Key Performance Indicators (KPIs)
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Event logistics prepared within agreed timelines
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Accurate event information published and updated within required timeframes
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Participant satisfaction and engagement measured through surveys
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Conference and event attendance targets met
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CRM data entry completed within 2 working days of events
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Budget expenditure tracked monthly with minimal variance
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Effective delivery of regional and online events aligned with pre-agreed schedule
Person Specification
Knowledge & Experience
Essential
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Experience organising in person events from start to finish for over 300 attendees.
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Experience liaising with suppliers, venues and speakers.
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Experience with CRM/data entry, with close attention to detail.
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Experience organising and hosting remote events.
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Understanding of hybrid events.
Desirable
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Experience in the charity sector.
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Knowledge of Duchenne or similar life-limiting conditions.
Skills & Abilities
Essential
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Strong interpersonal skills, with the ability to build trust, motivate teams and develop positive relationships with beneficiaries, staff, volunteers and external partners.
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Understanding of the importance of safeguarding around events.
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Exceptional communication skills.
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Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
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Analytical and data literate, able to interpret performance data, identify trends, and use insight to drive improvement.
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Skilled in problem solving, with a proactive, solutions focused approach.
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Ability to be assertive while maintaining empathy, particularly when supporting teams dealing with emotionally complex situations.
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Digital proficiency including Microsoft Office, CRM systems and digital communication tools.
Attributes
Essential
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Emotionally intelligent, reflective and able to manage sensitive issues with empathy and professionalism.
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Values driven, compassionate and committed to improving the lives of individuals and families affected by long term or life-limiting conditions.
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Resilient and adaptable, able to navigate complexity.
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Creative, dynamic and innovative, with the ability to take ideas from concept to delivery.
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Demonstrable commitment to equity, diversity and inclusion.
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Personally, and professionally, responsible with high standards of integrity and accountability.
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A sense of humour and the ability to bring warmth and humanity to the role.
Closing date: 25 May 2026 at 9am, with first round, online interviews aiming to take place in week commencing 8th June.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
Head of Income & Engagement
Driving growth, influence and life saving visibility for Papyrus
Papyrus is recruiting a Head of Income & Engagement to provide strategic leadership across two critical areas - Fundraising and Marketing & Communications.
Reporting directly to the Chief Executive and working closely with the Senior Leadership Team, you will play a central role in shaping how Papyrus grows its income, strengthens its brand and reaches new audiences — not for organisational prominence, but to ensure that young people, families and communities know where to turn for support, hope and practical help when they need it most.
One of your early priorities will be to bring together our Income Generation and Marketing & Communications teams, creating a cohesive, collaborative function with shared purpose, aligned strategy and a strong collective identity.
You will lead the development of ambitious income strategies—particularly through corporate partnerships, grants and trusts, and the passion of our committed supporter community—while also setting the direction for our brand identity, campaigns, media presence and digital engagement.
In a challenging financial climate, you will champion innovation, build powerful external relationships, and ensure Papyrus maintains a strong, values led voice across press, social and broadcast media. You will inspire colleagues, partners and supporters to help us grow our reach, our reputation and our impact — always keeping young people at the centre of every decision.
Please visit the careers site for the full job description and person specification for the role.
Salary: £58,523 per annum (SCP 46) progressing by increments to £62,852 per annum (SCP 49)
Hours: 36 hours per week
Location: Remote with regular travel across the UK
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.
Closing date: midnight on 10th May 2026
We appreciate the previous interest in this role, however we are only considering new applicants for this role.
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
Papyrus is committed to the principle of equal opportunity in employment, and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Papyrus is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
To prevent suicide with urgent support, education, campaigns and conversations that keep young people safe – and hope alive.

The client requests no contact from agencies or media sales.
About This Job
This is an exciting administration role in Army Cadet Headquarters responsible for receiving and handling requests for system and technical support through a helpdesk ticketing system ensuring a positive user experience.
We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to respond to a broad range of service requests for support by providing information to fulfil or enable resolution.
Essential Skills
· High level of administration and IT skills
· Good general education
· Experience working with partners, both internally and externally
· Accustomed to working under pressure for a demanding team
· Demonstrable success in establishing effective working relationships across a range of organisations at all levels
· Excellent written and verbal communication skills
· Polite telephone manner
· Effective interpersonal skills
· Ability to work on own initiative
Please refer to the attached Job Description for further information.
Our charities
The Army Cadet Charitable Trust UK (ACCT UK) is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK and CCFA, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 3rd May 2026.
Interviews will be held virtually during the week commencing 11th May 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
We are looking for an inspiring Support Services Manager to lead our supported housing schemes, ensuring high‑quality, person‑centred support for women and children across our services.
If you are passionate about transforming lives, improving service quality and leading dedicated teams — we’d love to hear from you.
About the Role
As Support Services Manager, you will:
Lead and develop high‑quality support services
- Provide operational leadership across supported housing schemes
- Ensure trauma‑informed, person‑centred support plans and risk assessments
- Monitor KPIs, contractual compliance and service performance
- Drive service improvement and co‑production with clients
Manage, motivate and develop staff
- Line manage Support Workers and Volunteers
- Ensure supervision, training and performance management
- Support recruitment and staff development across the region
- Build a strong, motivated and skilled team
Champion safeguarding & risk management
- Act as a safeguarding champion across supported housing
- Ensure robust risk assessments, incident reporting and GDPR‑compliant records
- Support staff to maintain the highest safeguarding standards
Ensure housing & compliance excellence
- Work closely with Estates teams to maintain safe, compliant accommodation
- Support quality improvements across physical properties and service delivery
Build impactful partnerships
- Liaise with local authorities, commissioners, health partners and referral agencies
- Represent Life at case conferences, multi‑agency meetings and contract reviews
- Identify and respond to new referral opportunities
Drive quality, governance & reporting
- Produce performance reports and maintain audit readiness
- Support strategic growth and contribute to the department’s business plan
- Promote Life Charity within local communities and public forums
Manage budgets & resources
- Monitor expenditure and support resource planning
- Support with funding bids and service redesign
- Work with finance teams to ensure clients receive appropriate financial support
We’d love to hear from you if you have:
Essential experience & skills
- Experience managing or delivering support and/or care services
- Understanding of supported housing and estates management
- Strong knowledge of support planning, risk assessment and safeguarding
- Excellent communication skills with the ability to engage at all levels
- Strong organisational, leadership and problem‑solving abilities
- Ability to work independently, handle pressure and prioritise workloads
- Commitment to equality, diversity and inclusion
- Full UK driving licence
Desirable
- Relevant housing qualification (e.g., CIH Level 4)
- Experience working in a charity environment
- Experience in troubleshooting or service improvement roles
- Good strategic awareness
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values :
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £34,000 per annum
Hours: 35 hours per week over 5 days
Location: Home Based with Extensive Travel across the Midlands and South East England
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
About the Role
This is a hands-on, ‑people focused, operational leadership role at the heart of our service delivery. You’ll‑ oversee multiple cancer support programmes, ensuring they run smoothly, consistently, and to the highest standards.
You will:
- Lead day-to-day operations across a portfolio of cancer support services
- Provide strong, supportive leadership to managers, coordinators, and frontline staff
- Maintain excellent relationships with Macmillan, NHS partners, ICS colleagues, and community organisations
- Ensure safeguarding, quality, and statutory compliance
- Drive performance, quality improvement, and operational excellence
- Contribute to organisational strategy and future service development
- Manage budgets, monitor risks, and support sustainable funding models
- Be an escalation point for safeguarding, operational issues, and service risks
This is a truly rewarding role where you’ll make a tangible difference to people living with and beyond cancer.
Who We’re Looking For
We’re seeking a confident, compassionate, and organised operational leader who thrives in a fast-paced environment.
You will have:
- Proven experience in operational leadership within health or social care settings
- Strong communication and relationship-building skills with external partners and stakeholders
- A solid understanding of safeguarding, quality assurance, and statutory regulations
- Experience of driving performance and delivering continuous improvement
- Ability to contribute to strategic planning and service development
- Financial acumen, including managing budgets and supporting sustainable funding
- Confidence acting as an escalation point for safeguarding, operational, and service risks
And you’ll be:
· Supportive, collaborative, and people-focused
· Highly organised and able to manage competing priorities
· Passionate about inclusion, equality and person-centred support
·Committed to Self Help UK’s values and mission
Are you passionate about building meaningful relationships, using creativity to solve problems, and delivering engaging experiences for our supporters and volunteers?
Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.
We are currently seeking a Volunteer Coordinator to join our dedicated Volunteering Team at Rainbows. Volunteers play a pivotal role in supporting every aspect of our vital work – from fundraising and events, to our retail shops and the hospice itself – with over 350 individuals generously volunteering their time, skills, and passion.
We are looking for a positive and enthusiastic individual who will help ensure volunteers feel welcomed, supported, and confident, enabling them to make a meaningful difference to children, young people and families across our services.
Location: Primarily an office-based role, at our hospice in Loughborough.
Hours: Monday to Friday, 9 am – 5 pm. Some flexibility is required, as occasional evening and weekend working and regional travel will be part of supporting volunteers.
About the role
As a Volunteer Coordinator, you will play a key role in shaping how people volunteer with Rainbows. You’ll lead on volunteer recruitment across the East Midlands, building relationships with communities and organisations, and supporting individuals to find opportunities that match their motivations, skills and strengths. Once volunteers are involved, you’ll help ensure they feel confident, informed and well supported, working closely with colleagues to create positive volunteering experiences.
Key Responsibilities include (but are not limited to):
· Recruitment, Selection, and Induction: Be the first point of contact for volunteering enquiries and applications, ensuring a seamless onboarding process.
· Volunteer Support and Supervision: Act as the central point of contact for volunteers at Rainbows, offering guidance and support throughout their volunteering journey.
· Team Collaboration: Provide staff with proactive support and best practices for volunteer management, engagement, and stewardship.
· Operational Duties: Maintain accurate volunteer records, ensuring GDPR compliance, and provide KPI data as needed.
· Further responsibilities in the role of a Volunteer Coordinator at Rainbows, can be found by downloading the Job Description.
Requirements
While previous experience working with volunteers is ideal, it is not essential. What matters most is your ability to:
- Build connections with a diverse range of people through exceptional interpersonal skills and empathy.
- Approach tasks with positivity and enthusiasm, inspiring others to get involved.
- Confidently use databases and Microsoft Office packages, with strong administrative skills and a good understanding of GDPR processes.
Further requirements can be found by downloading the Person Specification.
Our Benefits include:
· Free onsite parking at the Hospice, Lark Rise, Loughborough.
· Eligibility to join blue light card discount scheme and Company Shop.
· Simply Health Cashback plan.
· Life Assurance.
· 27 days holiday plus bank holidays.
· Contributory pension scheme or Salary Sacrifice Pension Scheme
· Affordable meals at the Hospice, Lark Rise, Loughborough.
· Free Tea, Coffee and Fruit whilst at the Hospice
· Free access to Health Assured employee assistance programme
· Wellbeing support and access to Mental Health First Aiders
· Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors
This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.
Join Our Team and Make a Difference!
The client requests no contact from agencies or media sales.
Hours: Full-time, 37.5 hours per week
Location: Home based with frequent travel to projects in Leeds, Sheffield, Hull and Bradford.
Contract: Permanent
Want to work with multiple award-winning charity, FoodCycle? As Regional Manager you will represent, manage and co-ordinate your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run community meals using surplus food.
You will manage local relationships with venues, community partners, supermarkets and volunteer recruitment channels to enable this to happen. As an excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects.
You will have experience of programme planning, delivery and development including community led/owned programmes. You will have experience of building relationships with a range of stakeholders and be passionate about food and cooking.
There will be frequent travel to our projects in Yorkshire and The Humber, with some evening and weekend work needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:We will be shortlisting and interviewing for this post on an ongoing basis and the vacancy will close once we have found the successful candidate. Please apply as soon as possible if interested, and no later than 11.59pm on Sunday 3rd May
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
All dogs deserve a good life and a safe, loving home. We exist to find safe, loving homes for dogs and to support people to give their dogs as good a life as possible.
We are looking for a self-motivated and target-driven Fundraising and Volunteering Officer who can hit the ground running. You will be responsible for developing and growing strong relationships with new and current supporters across the Nottinghamshire region, to raise funds and volunteer for Jerry Green Dog Rescue in support of our mission.
As the Volunteering and Community Fundraising Officer for Nottinghamshire you will be responsible for:
·Identifying and engaging new individual, group and corporate supporters, and developing strategies to promote fundraising activities and grow income from your local area.
·Providing high quality stewardship to individual supporters, groups and businesses within the community, ensuring relationships are developed and maintained at a high standard.
·Representing Jerry Green Dog Rescue as the first point of contact within the community for Nottinghamshire, promoting our mission, vision, and values alongside fundraising and volunteering opportunities.
·Work with your team to recruit, induct and train volunteers to support fundraising and other relevant initiatives locally in the community.
·Acting as an ambassador for Jerry Green Dog Rescue, and living our values in everything you do, with your colleagues, supporters and volunteers.
·Keeping up to date with sector trends across community fundraising and volunteering,
We’re seeking applications from candidates with experience in Community, Events or Corporate fundraising, as well as those who can demonstrate transferable skills from other roles or sectors. If you’re proactive, positive and motivated by targets, and are keen to build a career in fundraising, we’d love to hear from you. Above all, you’ll share our belief that every dog deserves kindness, compassion, and a home of their own.
Benefits include:
· Annual leave: 30 days per year (this includes bank holidays, which are taken from your overall allowance)
· Flexible/Hybrid working: This role offers a hybrid working arrangement combining home and on-site work, alongside flexitime arrangements with negotiable start and finish times (subject to manager agreement and service needs). The role also requires attendance at meetings during business hours and occasional evening and weekend supporter events.
· Pension: Enrolment in the NEST workplace pension scheme
· Employee Assistance Programme: Access to BrightHR wellbeing and support services
· Employee discounts: Including access to schemes such as BrightHR, Charity Workers Discounts, and Give as you Live
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
An exciting opportunity has arisen for the right candidate to lead our Training Team on developing and delivering training for all of National Numeracy's programmes.
Our training team is absolutely central to the success of our mission at National Numeracy. In order to reach and support as many adults and children across the UK as possible, we take an online train-the-trainer approach, by training Numeracy Champions and Volunteers in different settings. We do not teach any maths - instead we train Champions to raise awareness of the value of numeracy, supporting others to overcome anxieties, build confidence, and feel better about using and improving basic maths. We do not work with children directly, but train teachers as Numeracy Champions to support children and their families.
This team of two therefore have a busy calendar of training delivery, as well as the admin associated with this and with the work around capturing the impact measurement of our training. We are looking for someone who is not only an excellent and empathetic trainer who can confidently and reliably lead this dynamic activity, but can also work strategically with our Programmes Director to develop our training further, while line managing and developing our Training Officer.
The successful candidate will work closely with the other Programme Managers to ensure smooth and successful delivery of our activity, as well as across our wider team, managing the training budget, and liaising with our External Relations and Operations & Impact teams. This role is important in collecting impact and case studies as there it has regular direct contact with our Champions and our beneficiaries. There will also be opportunities to keep the whole National Numeracy team and our Board of Trustees informed about our training programme.
We are open to applications from across the UK but a candidate able to easily travel, by rail, would be advantageous.
Equality, Diversity and Inclusion
Quality assurance is central to this role – we want our training to be of a very high standard and constantly improving. The Training Manager is responsible for securing continuing CPD accreditation for our training and for ensuring that our workshops accommodate accessibility needs wherever possible.
We recognise that there is more to do to improve diversity across our organisation and we are actively working to make meaningful, long‑term change. We are committed to building a workforce that better reflects the communities we serve and to removing barriers that may prevent people from different backgrounds from joining, progressing and thriving with us. Through inclusive policies, flexible working, fair recruitment practices and ongoing learning, we aim to create a supportive environment where everyone feels valued, respected and able to do their best work.
We actively encourage applications from people from under‑represented and diverse backgrounds, as we know a more diverse workforce will strengthen our organisation and help us deliver our mission more effectively.
We will not consider applications that do not include a CV, Cover Letter and answers to the screening questions so please make sure these are all provided when submitting your application.
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Gingerbread. We’re here to fight for single parents and their families.
We campaign against the injustices that single parents face every single day, and we challenge the stigmas around being a single parent. We provide information to support all single parents so that they have the tools to support their children and themselves. And we provide a support network so that, with Gingerbread, no single parent is ever alone.
Join us today. Together, we can create a world where all single parents and their children don’t just survive but thrive.
Why join Gingerbread?
The work we do has a real impact. We make a difference in the lives of single parents. We do this through collaborative, focused working. We care passionately about the work we do, and we care for each other.
Overview of Job
The Fundraising Manager will play a key role in developing and delivering Gingerbread’s fundraising plans. The role leads our trusts and grants programme, producing strong, well‑evidenced proposals, building positive relationships with funders and ensuring our reporting clearly reflects our impact. Working closely with colleagues across the organisation, they will help ensure fundraising is embedded in our work and aligned with Gingerbread’s strategic goals.
For more information about the role, please see the Advert Pack.
The client requests no contact from agencies or media sales.
Pay: £33,000.00 per year
Job description:
Position: Volunteer Team Leader
Location: Remote in South West
Full-time Salary: £33,000 + car
Job Title- Volunteer Team Leader
Department- Regional Hub
Reports to- Head of Change
Grade- Team Leader
Job Purpose
To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.
Key accountabilities
- To support volunteers to deliver a regional and local programme that: o Aligns to the CSSC strategy, mission, vision and values o Adheres to operating processes, framework and legislation o Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
- To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
- To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
- To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
- To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.
Dimensions
No. of direct reports
0
Total staff overseen
0
Internal contacts
Volunteer Team, Events Team, Sports Development Team, Communications Team
External contacts
Regional and Area Officers, Communications Officers, Event volunteers
1
Person Specification
Personal
effectiveness
Essential
Desirable
Ability to manage and organise time and workload effectively.
Resilient and flexible with the ability to work under pressure
Ability to build and manage strong working relationships.
Able to work independently and as part of a team.
Personal drive and enthusiasm with a positive attitude and a desire to succeed.
.
Committed to continuous improvement
Skills,
experience & qualifications
Essential
Desirable
- Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevent qualification.
- Intermediate to advanced level of MS work and Excel
- Ability to communicate both through written and verbal
- Full UK driving license as travel will be required for this role
- A relevant degree or professional qualification in volunteer management
is not essential but may be advantageous.
- A working knoweldge of CRM and digital Event Management Systems
- Experience with building and working with high performing teams
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company car
- Company pension
- Cycle to work scheme
Experience:
- Volunteer Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: Remote
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
We are looking for a Finance Manager to join our financial team at the DofE. The successful candidate will be responsible for ensuring the integrity and efficiency of financial transaction processing and procedures related to a defined group of stakeholders (vendors and staff).
Maintain the stewardship of resources within the organisation and service internal and external stakeholder needs by ensuring adherence to policy and procedures and managing the development of finance team processes and people. Support the identification and management of risk within financial activities.
Payables and Treasury team: ensure suppliers, staff and volunteers are processed and paid accurately and on time for the services and support they provide, ensure cashflow is managed to enable liquidity alongside maximising returns to be reinvested in charitable purposes.
What we are looking for:
A proactive and collaborative individual with strong technical expertise and a people‑centred approach.
You will be a near‑qualified or finalist accountant (AAT, ACCA/CIMA/ICAEW or equivalent experience).
Who can demonstrate within a working environment a solid understanding of accounting principles and hands‑on experience across financial transactions, reconciliations, journals, and month‑end processes.
You will be motivated by delivering an accurate, efficient and continually improving finance service, demonstrate robust attention to detail, a commitment to good stewardship of resources, and confidence in supervising control procedures to support strong financial governance.
How to apply and interview dates
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: Thursday 30th April - Midnight.
1st interviews will take place on: 14th May - Virtual Via Teams, (the interview will involve a finance assessment followed by a competency based interview).
2nd interviews will take place on: Venue and date - to be confirmed.
If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.

