Volunteer supervisor jobs in Birmingham
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About you
Do you want to use your skills to make it possible for people with myeloma to live longer and better lives? We are looking for a Support Group Co-ordinator who will deliver the Myeloma UK Support Group Partnership programme in line with the organisation’s overall strategy.
You will have experience of working with support groups and/or volunteer networks as well as recruiting, training, managing and supervising a diverse range of staff or volunteers. The post holder will need to show clear evidence of relationship building and working with underrepresented groups. A key part of the role is understanding the needs of cancer patients and their families and of health inequalities.
You’ll have excellent relationship building skills and an understanding of the barriers that exist in accessing support. You will need the ability to set priorities, work under pressure with great attention to detail and understand and meet the training and development needs of volunteers. Experience of working with haematology or oncology patients and working with a database would be an advantage but not essential.
About the role
The Support Group Co-ordinator will be the first point of contact within the organisation for all Support Group enquiries. You will coordinate the Support Groups Partnership Programme activity, including developing and promotion of the existing Myeloma Support Groups and coordinate the recruitment, induction and ongoing support of new local groups to the Support Groups Partnership Programme
You will be responsible for working with local groups and other local network partners to increase the reach and impact of Myeloma UK, ensuring that partnered support groups operate in line with Myeloma UK guidelines and ensure that they receive consistent information, training and advice.
The post holder will maintain an awareness and understanding of all legislation that may be relevant to the role and develop, maintain and evaluate a training programme for Support Group Leaders as well as moderate and update the Support Group Leaders’ online hub on a regular basis. You will lead the Support Groups’ responsibility for designing and delivering activities in line with our Partnership Agreement so that they are safe, effective and impactful as well as moderate.
About us
Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.
We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 12noon on 19 August 2026 and interviews will be held w/c 24 August 2026
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
Registered Charity The client requests no contact from agencies or media sales.
Thank you!
Amputee Network Development Officer – South West
Fixed term 12 months from starting date with potential to extend
Ensure that no amputee need cope alone
The Limbless Association is seeking a proactive, creative and resourceful Development Officer to enable the charity to extend its reach across the south west.
This is an exciting opportunity to play a key role in supporting individuals and their families experiencing amputation, through their rehabilitation, recovery and life beyond limb loss.
The Amputee Network Development Officer will play a pivotal role in the LA realising its outreach aims in the region. This role will build capacity across a range of outreach support activities, working closely with the Regional Development Manager (South), Services Development Lead and Volunteer Coordinator, to realise increased multi- stakeholder engagement, project reach, awareness of the charity and its services as well as working with the team to realise regional financial support of the LA’s work.
We’re looking for someone who:
· Is passionate about building strong outcomes focused relationships with a variety of stakeholders.
· Enjoys turning ideas into meaningful opportunities and actions.
· Can think strategically whilst remaining practical
· Understands the importance of lived experience and co-production
· Has a strong geographical knowledge of the south west of England.
· Wants to make a genuine difference
If you are motivated by improving lives with purpose and compassion, we would love to hear from you.
Thank you!
PURPOSE OF ROLE
As part of Caudwell Youth’s five-year strategy to Go National, this role will lead the development and delivery of the organisation’s first online mentoring service.
The Project Manager for Online Services will oversee the pilot, implementation and ongoing management of the programme, ensuring safe, accessible and high-quality support for young people. Working closely with the Deputy CEO and internal teams, the role will shape the future of Caudwell Youth’s digital support offer.
Key Duties
- Lead the pilot and implementation of Caudwell Youth’s national online mentoring programme.
- Manage the digital platform where the online mentoring will take place, ensuring it operates effectively and provides a user-friendly service.
- Working in conjunction with internal teams to develop evaluation and evidence outcomes of the pilot.
- Oversee the day-to-day delivery of the online mentoring programme, ensuring safe, consistent and effective support for young people.
- Understand and analyse user journeys, using the data and insight to shape current programmes and ensure continuous improvement of online services.
- Identify opportunities to expand reach and accessibility for young people who may face barriers to in-person support.
- Ensure robust safeguarding practices within digital mentoring environments with support from Deputy CEO.
- Ensure the programme provides consistent, safe and effective support for young people.
- Monitor programme performance and contribute to evaluation and reporting for internal learning and funders.
Coordination & Development
- Develop processes, guidance and resources to support safe and effective online mentoring.
- Develop and coordinate collaboration with stakeholders
- Carry out user research and usability testing with young people and mentors to continuously improve the service.
- Support the recruitment, onboarding and training of volunteer mentors delivering online mentoring.
- Provide guidance and support to volunteers to ensure they feel confident delivering mentoring in a digital environment.
- Develop and maintain risk management processes specific to online delivery.
Partnership & Liaison
- Communicate technical requirements and flag any issues to the online mentoring platform provider, to ensure the platform supports safe and effective service delivery.
- Collaborate with the team, and stakeholders in the design phase on the platform
General
- Undertake and identify training as required and take a positive approach to personal development.
- Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
- Undertake any other reasonable tasks deemed necessary.
Experience & Skills (Essential):
- Experience delivering or managing online or digital services, ideally within a support, education or youth-focused environment.
- Experience managing projects from development through to implementation, including coordinating multiple stakeholders.
- Experience supporting, coordinating or supervising volunteers or frontline staff.
- Strong communication and organisational skills, with the ability to coordinate teams and manage competing priorities.
- Ability to work collaboratively with technical teams (developers, designers or platform providers) with an understanding of user experience and accessibility.
- Experience carrying out user research or usability testing, and gathering data, feedback and evaluation to review and improve services.
- Ability to develop and implement processes and systems to support effective programme
Experience & Skills (Desirable):
- Experience working with young people, mentoring programmes, or wellbeing services.
- Knowledge of digital safeguarding and managing risk in online environments.
- Experience developing or launching new services, pilots or programmes.
- Experience working within a charity or non-profit organisation.
- Experience delivering or supporting national or remote services.
Why Work For Us
We are an experienced team that are dedicated to improving the lives of the young people we support.
Benefits:
- Flexible working
- Hybrid – working from home and in the community
- Private Healthcare (including Employee Assistance Programme and extended counselling sessions)
- Life Insurance
- Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme
- 25 days annual leave (FTE) plus bank holidays, plus charity closure between Christmas and New Year
- Extra paid day off on your birthday
- Paid day off for volunteering in your community
- Training opportunities to support your personal development
- Employee discounts on everyday goods and services
- Being part of a passionate and dedicated team
Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.
As an organisation supporting young people with care experience, with mental health and those at risk of criminal exploitation and offending, we are keen to receive applications from those with lived experience. For those who are care experienced, we will guarantee an interview.
We actively seek to bring diverse perspectives and experience, and especially welcome applications from disabled people and those from Black, Asian, Minority Ethnic backgrounds and LGBTQIA+.
21 - 50
The client requests no contact from agencies or media sales.