Volunteer Support Assistant Volunteer Roles in Scotland

WHO WE ARE
We are a Kingston-based social enterprise using creative thinking to build community cohesion. Encouraging different cultures to unite enables us to share and celebrate essential lessons. Partnering with cultural, social and sports organisation's, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to challenge preconceptions around race and stereotyping. Our findings are supported by educational opportunities designed to broaden perspectives.

Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Discover our mission, values and the impactful work we do to make a difference in our community.

Your journey with purpose begins here

Join us in creating positive change!

ROLE DESCRIPTION

Quilombo UK is looking for a volunteer personal assistant to join their national volunteering team working from home. This role offers a great opportunity for the right person looking to gain experience as a personal assistant, developing their office-based and management experience, or simply to ‘give back to their community’. The role provides you flexibility, with specific training provided where necessary to help you develop and grow your skill-set.

Main Responsibilities:

• Managing organisation of meetings and appointment
• Organising events and conferences
• Managing databases
• Implementing and maintaining procedures and administrative systems
• Liaising with staff
• Miscellaneous tasks to support the team

REQUIRED SKILLS

Essential:

• You will need to have good written skills
• Well organised, pro-active and able to deliver tasks efficiently
• Good time management
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed
• Able to volunteer at least 12 hours a week (2 days, 6 hours each day)
• Access to own laptop

Desirable:

• Committed to working with the community with a passion for helping others less fortunate
• Proficiency in Microsoft and excel

Requirements

• Will require references
• Own computer or a secure access to one
• Must be UK based and hold UK right to work

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Type: Volunteer

Expected hours: 12 per week

Benefits:

• Work from home

Schedule:

• Day shift
• Monday to Friday

Work Location: Remote

Role Description
As a Fundraising Volunteer, you will play a vital part, in organising and assisting with our fundraising activities. All the proceeds from these activities go directly towards helping care for the pets of those experiencing homelessness. StreetVet are looking for a volunteer Fundraising Assistant to work with the Head of Fundraising to help with varied fundraising/administrative activities.
You will help support StreetVet’s patients and their owners by strengthening StreetVet’s fundraising capability.

What can you expect to be doing?
The volunteer Fundraising Assistant will work with the Head of Fundraising to deliver on the fundraising strategy and plan for StreetVet. There will also be a close working relationship with the marketing team to deliver fundraising events, campaigns and social media posts.

The main responsibilities for this role:
The Fundraising Assistant will work with the Head of Fundraising to provide support to the department on a wide range of tasks including but not limited to:
• Administration and support - provide support to the department on a range of administrative tasks including fundraising enquires (postal, email, online)
• Work with the Head of Fundraising to ensure donations are processed correctly and supporters are thanked
• Ensure the CRM/database is kept accurate and up-to-date/help with reporting as required
• Support the Head of Fundraising with Trusts & Grants to search for/record grant applications and finance information
• Support Head of Fundraising to explore new opportunities and help organise specific fundraising events as required
• Work with local fundraising volunteers, arranging work for them and supporting them as needed
• Support campaigning work, e.g. data selections for internal and external campaigns, pulling together content as directed for social media/specific campaigns, etc.
• Ensure tasks are correctly prioritised and deadlines are met

What we are looking for in a Fundraising Volunteer
• Someone who is flexible and can offer an ongoing commitment
• Data savvy – high level data management and numeracy skills
• Good attention to detail and high levels of accuracy
• Excellent knowledge/skills with Microsoft Office (Word, Excel and Outlook)
• Excellent organisation and interpersonal skills
• Positive, proactive approach with lots of enthusiasm to help us raise much needed funds
• Friendly and approachable to work alongside other volunteers, staff, and members of the public, ensuring excellent customer service at all times
• Ability to work on own initiative
• Ensure best practice/compliance in fundraising activities, in line with our code of conduct and the Fundraising Regulator
• Commitment to the vision, mission and values of StreetVet

What we can offer you as a Fundraising Volunteer
• You will be making a massive difference to StreetVet patients and their owners.
• Join a community which will enable you to meet new people and make new contacts.
• Enhance your CV by adding your volunteering experience and newly acquired skills.

Desirable
• Some understanding of charity fundraising landscape

Time Commitment
StreetVet employs a Head of Fundraising, but as the charity stands this role strengthens the Charity’s efficiency and strengthens their ability to create lasting impact on the communities we support. We’d love you to be able to give us 2-4 hours a week. More hours may be required at certain times, such as around events, but there will always be flexibility.

Bipolar UK was originally formed in the 1980s as a local support system for the community by the community. Our first meeting was held in 1983 and since that day Bipolar UK has supported people living with the condition and their loved ones.  Our aim is to enable everyone affected by bipolar to live well.

Each year we support thousands of individuals through our range of peer support services, which include:

• Peer Support Groups (in-person and online)
• A call-back Peer Support Line
• Our eCommunity

In the years ahead, providing peer support services will remain central to everything we do. This vital work is only possible because of volunteers such as yourself.

How volunteers support us

We couldn’t exist without the amazing support of our dedicated team of volunteers. They help us by giving us key insights from our community. They also provide hands-on support so we can run a significant network of peer support groups and a one-to-one peer support line via telephone and email.

Thanks to the incredible collaboration between our staff team and our volunteers we currently empower approximately 1,000 people a month to stay well, and we have the ambition to reach thousands more.

Our commitment to volunteers:

We want you to get the most out of volunteering with us and we take our responsibility towards you very seriously.

 To support you, we will:

• Provide clear descriptions for our volunteering roles
• Treat volunteers fairly and in accordance with the Bipolar UK Equal Opportunities policy
• Ensure volunteers’ information is kept securely and in accordance with Bipolar UK Privacy policy, the Data Protection Act 2018 and GDPR
• Keep volunteers informed of relevant changes, including to policies and staff
• Provide appropriate training and support to encourage and develop volunteers in every role
• Work collaboratively with all our volunteers to improve the services we deliver, identifying training needs and providing additional learning
• Ensure our volunteering practices are compliant with current and relevant legislation
• Reimburse agreed out of pocket expenses in line with Bipolar UK’s policy and guidance
• Celebrate and recognise all our volunteers’ successes and ongoing contributions to the charity
• Support aspirations to upskill with relevant training and development

Training and development

All volunteers are given an induction and training relevant to their role before they begin volunteering so they can feel confident to carry out their tasks. Training is an ongoing commitment for both Bipolar UK staff and volunteers. Training sessions are usually held by the Bipolar UK team, although external training will be given whenever relevant and appropriate.

Who can volunteer?

As part of the volunteer recruitment process, we ask you to complete an application form. We will then invite you for an informal phone interview and ask you to provide two referees.

Roles within Bipolar UK are subject to an enhanced DBS check. The information gathered throughout this process helps us to make an informed decision about whether the volunteering role is right for you, as well as following our safeguarding procedures.

Skills and experience

We look for people who:

• Communicate well
• Enjoy teamwork
• Are able to adapt and willing to learn
• Are reliable, punctual and good at time management
• See situations with objectivity and compassion 
• All our volunteers must be 18 or older.

Bipolar UK will make sure that people are judged on their ability and potential, not on their background and situation. We will seek to treat people fairly, regardless of visible and non-visible differences such as mental health, health, gender, race, nationality, ethnic or national origin, religious beliefs or practices, political beliefs, sexual orientation, gender reassignment, disability, age, family/marital status, social background, pregnancy or potential pregnancy, caring responsibilities, spent criminal convictions or trade union affiliation.

We appreciate that these differences will contribute to diverse experiences of life, attitudes, values, and ways of thinking and communicating - and that these different perspectives can make a valuable contribution to our work.

What we ask of volunteers:

We ask that all volunteers commit to a minimum of two to four hours a week for our phone/email service or up to 4 hours per month for our support groups, for at least six months wherever possible.

We expect all volunteers to attend regular training as part of role development and progression, and to abide by our policies and guidelines. A commitment to our mission and values is imperative, along with a desire to make a difference to those affected by bipolar.  All volunteers represent the charity and must always remain professional when interacting with the public and external services.

Volunteers should:

• Have personal experience of bipolar if the role requires it
• Display empathy and understanding of the needs of others
• Understand and remain conscious of their own needs, including managing their own wellbeing
• Communicate effectively with the team
• Be always respectful of others, in line with Bipolar UK policies
• Have basic IT skills and computer literacy 

Our volunteering roles:

• Support Group Co-facilitator (online)
• Support Group Co-facilitator (in-person)
• Support Group Administrator
• Peer Support Line Volunteer
• Media Ambassador
• Fundraising Assistant
• Events Assistant

QMC Capoeira is looking for a Volunteer Public Relations Assistant who would love to support an international competition in Brazilian Cultural Festival Project-related work. To start ASAP and finish mid–late November.

QMC Capoeira is a martial arts school based in London that has been running since 2006, has an academy in Canada and the Dominican Republic and is the most awarded Capoeira School in the UK.

The objective of the role is to:

• Write press releases to partners
• Manage social media content for QMC
• Create and advise QMC on its communication strategies.

Essential

· Must possess good verbal and written communication skills

· Tactical understanding of all primary social media platforms

· Knowledge and understanding of online and offline marketing tactics

· Ability to commit to volunteering 12 hours a week for 16 weeks (covering from pre-event to post-event period)

Desirable

• Committed to maximizing results within a short period of time
• Show professionalism at all levels and in all environments 
• Be a strong team player.
• Well organized, pro-active, self-starter and able to deliver tasks efficiently.
• Good time-management skills

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

QMC Capoeira School is looking for a Volunteer Camera Assistant who would love to support a community organisation undertake an international martial arts tournament and Brazilian Cultural Festival Project related work to start ASAP and finish mid – late November.

QMC Capoeira is a martial arts school based in London that has been running since 2006, has academy in Canada and the Dominican Republic and is the most awarded Capoeira School in the UK.

The objective of the role is to:

· Set-up cameras for livestreaming at the venue

· Monitor cameras during the livestream

· Manage cables and wires and areas around cameras to maintain good health and safety

The Studio Camera Assistant will play a critical role in helping to further develop the public profile of our organisation.

The ideal candidate will work in our Kingston office setting up and monitoring the cameras and lighting in the Studio during livestreams.

Essential Skills and Experience:

· Experience with DSLR/Mirrorless cameras

· Experience with professional camcorders (e.g. Sony NX100 or similar) 

Preferred Skills and Experience:

· Previous broadcast or live streaming experience

· Previous experience with multicam setup

· Experience with stabiliser rigs

· Experience and knowledge of good lighting setup, arrangements, and techniques, such as 3 point lighting, and the use of diffusers

· Experience of use of HDMI, SDI, and Cat6 cables, extensions, and adapters

· Show professionalism at all levels and in all environments 

· Be a strong team player

· Well organized, pro-active, self-starter and able to deliver tasks efficiently.

· Good time-management skills

Having you own camera preferable but not essential.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

As an event volunteer you will play a vital role by raising awareness of our services, assisting with fundraising and engaging with the local community.You will represent Magpas Air Ambulance at a wide range of events indoors and outdoors, come rain or shine. You may be assisting with car parking, meeting and greeting, setting up a stall, selling merchandise, engaging the public and answering questions. Magpas Air Ambulance have a presence at over 150 events each year and need reliable, friendly people like you to help us achieve this. At larger events you will be supported by an event lead and we'll always make sure you are prepared and confident, you don't need to have previous experience, just be willing to get stuck in!

As an event volunteer, you will be expected to:

• Represent Magpas Air Ambulance in a respectful and friendly manner.
• Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service.
• Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times.
• Follow the leadership and guidance of the event lead, staff member or event organiser.
• Assist in all event activities in a flexible and friendly manner.
• Have good communication skills and be able to work with other volunteers and staff as part of a team.
• Process the sale of merchandise and take donations.
• Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents.
• Recognise, respond to and report any safeguarding issues or concerns.

What you can expect from us:

• Regular support and advice from our staff team.
• Expenses covered in line with our volunteer policy.
• On-the-job training specific to your role.
• Events where you can meet other volunteers and share ideas.
• Impressive skills to add to your CV and a reference if/when you need it.
• The opportunity to meet a network of like-minded people.
• We are an equal opportunity organisation and welcome volunteers with diverse abilities.



As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.

Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers.

Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.

About the role

Do you have great administration and IT skills and enjoy meeting new people? Want a flexible voluntary role that allows you to make a difference to peoples’ lives? Then read on!

We are looking for a Volunteer On-line Meeting Assistant to support the Head of Area (Central Region) with organising and preparing for monthly and quarterly virtual meetings, and on occasion events or conferences. 

You will be remote based at home, with some occasional travel for face-to-face meetings (expenses reimbursed), and ideally will be able to commit up to 4 hours per week to volunteering, during usual office hours Monday to Friday. 

You will receive training and regular supervision to ensure you feel confident in your role.

What you will be doing as a Volunteer On-line Meeting Assistant

The majority of meetings are held virtually on-line via MS Teams.  You will support the Head of Area (and meeting Chair) by:

• Co-ordinating meeting invitations (via MS Teams), attendee registration and apologies
• Distributing documents in advance of meetings
• Take notes of the meeting and share these with attendees, eg, updating SharePoint
• General meeting support,  share any slides, launch polls and set up break out rooms as required during virtual meetings
• Co-ordinate and collate post event evaluations and feedback
• Develop and maintain information systems, eg, attendee contact details and distribution lists

What will make you a great fit for this role?

• Experience of note taking
• Good listening & orgnisational skills
• Proficiency in Microsoft office packages, Outlook and MS Teams
• Good time management skills and the ability to prioritise work
• Excellent written and verbal communication skills
• Warm, friendly, empathetic and able to connect with people from a range of backgrounds

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

As a collection tin volunteer, you will play a vital role in supporting us to raise our profile and fundraise within your community.

You will look after the Magpas Air Ambulance collection tins within a designated area, replacing full tins and returning them to an agreed location. You can also help us by finding new locations in which to place tins. These collection tins are an important part of how we raise money, raising approximately £20,000 per year.

As a collection tin volunteer, you will be expected to:

• Represent Magpas Air Ambulance in a respectful and friendly manner
• Understand the work of Magpas Air Ambulance, having basic knowledge and enthusiasm for our service
• Wear your Magpas Air Ambulance ID badge, ensuring it's visible at all times
• Travel to your collection tins (on two or four wheels). Where motorised vehicles are used, you must hold a full UK driving license, have a road-worthy vehicle with up-to-date road tax, MOT certificate (where applicable) and fully comprehensive insurance.
• Establish the regularity of required tin collections in your area, keep a log of your activities and feedback to the Supporter Care Officer
• Proactively replace full collection tins as needed and deliver them to an agreed location within one working day of collection
• Place new tins in locations within your area, ensuring they are accurately labelled with the location and organisation's name
• Inform the Supporter Care Officer of any new tins placed or any changes, helping us to ensure records are accurate and kept up to date
• Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
• Recognise, respond to, and report any safeguarding issues or concerns

What to expect from us:

• Regular support and advice from our staff team
• Expenses covered in line with our volunteer policy
• On-the-job training specific to your role
• Events where you can meet other volunteers and share ideas
• Impressive skills to add to your CV and a reference if/when you need it
• The opportunity to meet like-minded people
• We are an equal opportunity organisation and welcome volunteers with diverse abilities



As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community, representing the work of a lifesaving team.

About StreetVet

StreetVet is a growing national charity, committed to providing free vet care to the pets of people experiencing homelessness and to keep pets and owners together to maintain their unbreakable bond.  StreetVet relies on its team of over 500 vet and nurse volunteers in twenty three locations around the UK to deliver free medical treatment, funded by grants, partnerships, corporate and individual donors.  Since its inception in 2016 the charity has treated more than 2400 pets, and has won numerous awards.

Role Description

StreetVet are looking for a volunteer Finance Assistant to work with the CEO, Operations Manager and Head of Fundraising to help monitor the financial administration of the charity and report to the CEO at regular intervals on its state of financial health, in line with best practice, and in compliance with the governing document and legal requirements.

You will single handedly help support StreetVet’s patients and their owners by strengthening StreetVet’s finance and governance. 

What can you expect to be doing? 

· Preparing budgets.

· Keeping accurate financial records.

· Reporting financial records via Xero accounting software.

· Review and approve payments (including payroll).

· Being part of a team which ensures there are sufficient funds to meet expenditure.

· Updating and advising others on income received, expenditure and available funds.

· Managing and monitoring donations made to the group.

· Following financial procedures e.g. Gift Aid returns and VAT claims.

Responsibilities and duties:

· Overseeing and supporting the CEO with budgets, internal management accounts and annual financial statements for the Board of Trustees, and making sure that they understand what the accounts are saying.

· Leading StreetVet to ensure that proper accounting records are kept, financial resources are properly controlled, invested and economically spent, in line with good governance, legal and regulatory requirements.

· Supporting the CEO with the production of StreetVet’s Annual Report and Accounts.

· Oversee the development and implementation of financial reserves, cost management and investment policies.

· Lead on the Charities duty to ensure that proper accounting records are kept, financial resources are properly controlled, invested and economically spent, in line with good governance, legal and regulatory requirements.

· Liaising with the CEO and Operations Manager on the day-to-day financial activities of the charity.

· Monitor and advise on the financial viability of the charity.

· Monitor the financial administration of the charity and report to the CEO on its state of financial health, in line with best practice, and in compliance with the governing document and legal requirements.

· Overseeing the implementation of and monitoring specific financial controls and adherence to systems.

· Advising on the financial implications of the charity’s strategic plan, and supporting the CEO with presenting an annual budget to the Board.

· Set up the StreetVet Finance committee, ensuring effective and inclusive meetings, facilitating discussions to which everyone can contribute and ensuring well founded, considered decision making. 

· Oversee and scrutinise budgets, management accounts and annual financial statements and provide advice on these and the financial implications of the charity’s strategy and plans to the CEO and Senior Leadership Team. 

· In partnership with the CEO ensure sound financial management of StreetVet - that proper accounting records are kept, financial resources are properly invested and economically spent; and that we have sound reserves and other finance and fundraising policies. 

· Overseeing the charity’s financial risk‐management process.

· Liaise with the external auditors or independent examiner on specific issues such as the auditor’s or examiner’s management letter and the related board representations.

Skills/qualifications required

· Experience or knowledge of accounting, book keeping and/or good numeracy skills.

· The ability to collect and present information clearly and logically.

· A professional accountancy qualification (ICAEW or equivalent).

· Some understanding of charity finance and the fundraising landscape. 

· Sound independent judgement, an ability to analyse information and communicate this in clear accessible ways to those without financial backgrounds. 

· Good communication and leadership skills.

· A willingness to speak their mind and engage in open debate while working effectively as part of a team.

· To be honest and objective in their scrutiny of the organisation, seeking to ensure that the quality of service to clients remains paramount at all times.

· Commitment to the vision, mission and values of StreetVet.

· Willingness and ability to devote the necessary time and effort to meet the responsibilities of the post. 

· Preferably experience of using Xero software. 

Desirable

· Experience in charity finance.

Time Commitment 

Streetvet employs a CEO and Operations Manager who are responsible for day to day financial management of the charity.  The Finance Assistant’s involvement will play a key support role overseeing the financial affairs of the organisation, supported by the CEO and Operations Manager. This strengthens the Charity’s efficiency and strengthens their ability to create lasting impact on the communities we support. We love you to be able to give us 2-4 hours a week. More hours may be required at certain times, such as towards the end of the financial year. 

Job description

The HR Training Assistant will coordinate all learning and development activities and support the design and delivery of best practices in monitoring and evaluating learning experiences. The role will strengthen the performance management and development of volunteers' skills in Quilombo.

Responsibilities

• Responsible for leading, developing and implementing the internal L&D programme for volunteers.
• Manage the delivery of induction training to new joiners.
• Work closely with management to develop and deliver learning interventions such as performance management, leadership, coaching and mentoring.
• Implement a learning framework and delivery programme aligned with Quilombo’s goals and core values.
• Help individuals and teams develop skills and knowledge.
• Deliver the learning strategy, develop learning materials, and analyse intervention effectiveness to support the needs of the organisation.
• Lead Quilombo towards becoming a learning organisation.

Required Skills

• Excellent written and verbal communication skills
• Office based skills (Word, Excel, PowerPoint)
• Teamwork and collaboration skills.
• Strong analytical & problem-solving skills.
• Working in adherence with the organisation's key objectives and business plan.
• Experience in managing training function within the HR team
• Excellent presentation skills

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Type: Part-time Volunteer

Expected hours:

• 12 per week

Work Location: Remote

Role Description:

The HR Admin Assistant will be assisting in responding to volunteer applications, updating volunteer policies and documentation, induction of new volunteers and organising interviews. The volunteer should have organisational and communication skills, but further guidance will be given by other volunteers if needed. The HR assistant will be working closely with the Admin Assistants. The volunteer will have further possibilities to develop their skill sets through tasks given. This will further help you to develop your professional development programme (PDP).

Main Tasks:

• Updating volunteer policies and documentation
• Assisting in recruitment
• Assisting in interviewing new volunteers
• Assisting in induction of new volunteers

Required Skills:

• Written and verbal communication skills
• Office based skills(Word, Excel, PowerPoint)
• Team Working skills
• Being structured and organised
• Working in adherence with the organisation's key objectives and business plan.
• Has the ability to create relationships with and show respect to different types of people.
• Professionalism & Confidentiality

Training and Support Available:

• Office (Excel, Word, PowerPoint)
• Assistance will be given in writing documentation and policies.
• Recruitment
• Interviewing
• Inductions

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Could you support your local PDSA shop - and help us care for the pets of people in need?

Every PDSA shop needs an amazing team of volunteers to make it a success and we’re on the lookout for people to join us.

Our shops raise funds to support our pet 48 hospitals and increase awareness of the work we do to get the nation PetWise. 

There are many different ways you can help and even a couple of hours a week will make a difference.

As a Volunteer Customer Service Assistant in one of our shops, you will be the face of PDSA. You will make sure that our customers receive a warm welcome and help us to achieve our ambition of delivering the best customer service of any UK charity. You will also be helping us to exceed our income targets.

What skills do I need?

• Are you a team player?
• Do you enjoy building relationships with people?
• Will you go the extra mile when it comes to customer service?

If the answer is yes, we’d love to hear from you. We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket. 

We can offer you the chance to:

• Develop fantastic retail skills for your CV
• Work flexible hours that suit you.
• Make new friends.
• Gain a qualification (if you meet the requirements)

We’re looking for people who are:

• Friendly
• Enjoy working as part of a team and with the public.
• Want to develop customer service skills.
• At least 18 years old.

Get in touch today to talk to us about volunteering in one of our stores or by applying online, we’d love to hear from you!

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. 

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.

To apply for this role please visit Volunteering with PDSA - PDSA

Quilombo UK is looking for an IT specialist to join their national volunteering team working from home. By joining Quilombo UK you will be supported and guided by experienced staff and volunteers, who are willing to share their skill set and will provide you with great opportunities for development in many different areas.

What will the role entail?

1. Adding new volunteers to google systems
2. Managing Passwords
3. Google Drive maintenance
4. Integrator Management (software that links to MT)
5. WhatsApp / Alternatives
6. Managing website structure
7. Support for online database for interactive products
8. Making sure all accounts are safe and secure

Some Skills that are preferred:

- Time management
- Problem solving
- Basic IT skills
- Database management
- Organization

REQUIREMENTS

1. Will require references
2. Own computer or secure access to one
3. Relevant qualifications or training

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Types: Part-time, Volunteer, Internship

Contract length: 16 weeks

Expected hours: No less than 12 hrs per week

Benefits:

• Work from home

Schedule:

• Day shift
• Flexitime

Work Location: Remote

We are looking for friendly and enthusiastic volunteers to support the delivery of group work sessions to clients who have experienced domestic abuse. This role is a fantastic way to get involved directly with small groups of participants and to help them move forward with their lives. 

NDAS runs a variety of group work programmes designed to support both male and female victims of domestic abuse, as well as a programme dedicated to perpetrator awareness. This voluntary role will help support the delivery of these programmes and will work alongside the facilitator, providing support and organisation skills. 

Programmes run both daytime and evenings for a 10 week session. Volunteers would need to be available for one 2.5-3 hour session, on a regular basis, on Monday, Tuesday or Thursday between 9:45am – 12:15pm or 6:45pm – 9:15pm. 

No prior knowledge is needed as all training is provided. You'll also receive ongoing support from your volunteer mentor and regular check-ins with our volunteer co-ordinator.