Volunteer support officer volunteer roles in mapperley, nottinghamshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A Little About Us!
Youth Advantage UK is a research-led, unincorporated, unregistered charitable organisation. We use a research-led approach to protect the rights and interests of young people through positive action such as projects, policy work, research, services, and events. We promote and empower change.
Why We Need You!
Youth Advantage UK is in its early stages but growing steadily. We are seeking volunteers to help us achieve our goal of becoming a registered charitable organisation. Your legal expertise is essential to our development and compliance. Volunteers are the backbone of our progress, and we deeply appreciate those who choose to support our mission.
Duties
- Provide legal guidance and support across the organisation
- Assist in drafting and reviewing policies, procedures, and legal documents
- Support the organisation in its journey toward charitable registration
- Ensure compliance with relevant laws and regulations, including GDPR
- Attend meetings with senior management and trustees to offer legal insight
- Help maintain accurate legal records and documentation
- Respond to matters of legal concern and help resolve legal disputes
Requirements
- Qualified lawyer in England and Wales (Barrister or Solicitor)
- Formal legal education or experience in the legal sector
- Strong understanding of UK charity law and governance
- Familiarity with GDPR and data protection regulations
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively
What We Offer!
We welcome anyone who wishes to contribute to a meaningful cause. We’ll discuss your goals to ensure the volunteering position aligns with your interests and aspirations. Volunteering with us offers the opportunity to gain experience, learn new skills, and be part of a growing organisation dedicated to empowering young people in the UK.
We Stand are recruiting a number of voluntary positions for our Board of Trustees, including a Board secretary.
We Stand is the only national charity that specialises in helping non-abusing parents and carers to protect and support their sexually abused children.
Our Mission is to provide support in a non - judgmental environment for non abusing parents and carers of sexually abused children.
Our Services help families at a time of extreme trauma caused by child sexual abuse – providing emotional and practical support to young victims, siblings and non-abusing parents/carers so that they can move on positively with their lives together.
Role
We Stand is run by a Board made up of volunteer Trustees. We are seeking a committed and passionate individual to fill the role of volunteer Board Secretary. Previous board experience is not required, but experience on the following criteria is.
Expectations of Board Secretary
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Planning Board and sub-committee meetings. This includes organising and coordinating meetings, preparing agenda and distributing any meeting materials.
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Maintaining records of board proceedings, decisions and actions
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Ensuring Board compliance
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Following up on actions
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Maintaining good relations with the the Board, CEO and staff members
Our Mission is to provide support in a non - judgmental environment for non abusing parents and carers of sexually abused children.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description:
Youth Advantage UK is seeking a volunteer Director of National Impact to develop and lead its National Impact Directorate in identifying and delivering on opportunities for the organisation to grow its impact. The successful candidate will be responsible for ensuring the Directorate’s two Departments (Research and Project) produce high-quality research and related projects and events able to influence decision-making and policy on a national scale in line with the organisation’s strategic priorities. Working closely with the COO and the Policy and Ethics teams, the ideal candidate will use their prior experience to effectively guide and strengthen the organisation’s ability to enable evidence-based, national change. They should have excellent writing and speaking skills, IT literacy, and the ability to work well independently and in a team.
This role reports directly to the Chief Operating Officer.
Responsibilities:
● In line with the organisation’s strategic priorities, to lead the National Impact Directorate in designing, developing and implementing impactful research and project objectives.
● To line manage the Head of the National Impact Research Department and the Head of the National Impact Project Department, supporting them to effectively manage their own teams and to develop and implement the frameworks necessary for producing top quality research output (including academic articles) and subsequent events, campaigns and project relating to research findings and organisational strategy respectively.
● To work with HR in creating a strong National Impact Directorate composed of individuals with the appropriate skills and expertise. To ensure these volunteers are appropriately supported and trained during their period of service.
● To work alongside the Policy team to source potential commissions and influencing opportunities, shaping research and project focus and output accordingly.
● To develop short- and long-term strategies in relation to both aspects of the Directorate’s activity, ensuring that these align with the wider strategies of the organisation.
● To liaise with the Policy and Ethics teams on an ongoing basis, ensuring that their advice is incorporated into Directorate decisions and output.
● To take responsibility for relationships with key external stakeholders, at all times representing the organisation positively and professionally.
● To work on an on-going basis with the other members of the organisation’s Senior Leadership Team in determining its strategic priorities and incorporating these into the Directorate.
● To monitor, analyse and respond to external trends which impact on the organisation’s strategies and the National Impact Directorate’s activities.
● To work closely with the organisation’s Communications team in developing and implementing effective strategies to raise the organisation’s profile and impact.
● To create blogs and articles on related issues and to find and distribute information on related topics which may be of interest to the other organisation members.
● To support the Chief Executive Officer in presenting national impact strategies to Youth Advantage’s Trustees.
Requirements:
● Experience in research and planning, as well as leading key campaigns or programmes.
● High-level understanding of carrying out quality research, ideally in an area related to the organisation’s priorities.
● Excellent knowledge of a range of methods and approaches to effectively disseminating research results.
● Excellent leadership and organisational skills, with proven experience of setting priorities and motivating team members.
● Excellent writing and speaking skills.
● IT literacy, including proficiency with Microsoft Office and Google Suite.
● Ability to work well independently and in a team.
● Strong attention to detail and organisational skills.
● Ability to prioritise tasks and manage time effectively.
Benefits
● Gain valuable experience in leading a research and project team.
● Opportunity to work with a dedicated and passionate team.
● Flexible working hours.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy.
Roots Academy’s Vision.
A generation of young Muslims who embody and promote a God-centred way of life.
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.
Why Does Roots Academy Exist?
Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.
Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.
Role Summary.
As Donor Communications Officer at Roots Academy, you will lead the development and delivery of tailored communication strategies to engage, retain, and grow our donor base. This role is central to building lasting donor relationships and advancing Roots Academy’s mission through effective, values-driven communication.
Key tasks
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Defining and maintaining donor personas to ensure targeted, relevant messaging.
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Mapping the end-to-end donor journey and delivering timely, mission-aligned communications at each stage.
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Creating and sending monthly updates to new and recently lapsed donors to encourage continued support.
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Collaborating with the content and fundraising teams to create compelling email content to attract and convert new donors.
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Developing and executing re-engagement strategies for lapsed monthly donors.
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Collaborating closely with the Marketing and Design teams to align messaging and visual content across campaigns.
What we’re looking for
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Passion for Islamic education and the development of young Muslims.
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Excellent written communication skills with a warm, authentic tone.
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An understanding of the donor experience and the importance of relationship-building
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Strong attention to detail and an eye for clear, concise, and emotionally resonant copy.
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Ability to work independently, manage deadlines, and take initiative.
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Prior experience in communications, copywriting, fundraising or customer service (desirable but not essential).
What we have to offer
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Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.
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Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
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Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
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Professional development and practical experience in design and digital marketing.
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Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grants & Bids Writing Volunteers Role Overview
The Africa Health Organisation (AHO) will be 25 years old on 14 August 2025. We seek Grants and Bids Writing Volunteers to join us celebrate our Silver Jubilee from across the world to help us apply for funding from major donors, development aid agencies and public sector tenders.
Duties and Responsibilities
Grant writing
- Developing and writing grant proposals to foundations and other grant-making organisations.
- Assembling and submitting grant requests, including letters, proposals, and budgets.
- Track and create a calendar of grant opportunities - including deadline dates, required materials,
- Researches and identifies potential sources of funders and corporate and governmental funding.
- Complete and submit grant applications to secure funding
Tender & Bid Writing
- Write and submit tenders to win contracts.
- Maintaining awareness of tenders, acquiring PQQ questionnaires and tender documentation.
- Responding to tender invitations from the UK and other governments, EU tenders, the public sector and local authorities from the UK in areas such as health and social care.
- Recruit partners for the EU grants & tenders and other tender projects.
- Collating the input of contributions to create a coherent and well-structured final tender and ensuring the timely submission of tenders and other proposals.
Funding and Finance
The role will involve seeking and securing funding and finance for the specific goals, objectives, targets, and outcomes. You will work with the AHO President, the Board and senior management to research and identify public, private, philanthropic, individual giving, and legacy funding and finance. Each volunteer will have the opportunity to choose their goal and set a fundraising target to achieve.
Qualifications, Experience and Skills Required
- Degree in any subject area that results in superb language writing skills, including grammar, clarity and style.
- Excellent writing, analytical, and research skills are essential. Candidates must be self-motivated, detail-oriented, and highly organised and have experience using online databases and other sources to locate biographical, financial, and philanthropic information.
- You MUST have at least 3 years of experience writing and delivering successful grants and tenders, especially for public health contracts such as health checks, smoking cessation, etc., from the UK government, NHS, DOHSC, Ministry of Justice, London authorities, and county councils.
- An understanding and passion for issues affecting Africa's political, social and economic development and health, social care, climate change and environmental development.
Languages requirements
The ability to speak one of Africa's widely spoken languages would be an added advantage e.g. Afrikaans, Amharic, Arabic, Bemba, Berber, Chewa, Chinese, Dinka, English, French, Fula, Fulani, German, Greek, Hausa, Hindi, Igbo, Italian, Japanese, Kinyarwanda, Kirundi, Kongo, Korean, Lingala, Malagasy, Mandinka, Nambia, Ndebele, Nyanja, Oromo, Portuguese, Russian, Sango, Sesotho, Shona, Somali, Spanish, Swahili, Swati, Thai, Tigrinya, Tsonga, Tswana, Venda, Vietnamese, Xhosa, Yoruba, Zulu, etc. You are still welcome to apply if you don't speak any of the above languages.
VOLUNTEERING IS NOT A PAID JOB.
ALL our Volunteer Opportunities are not paid or salaried. Do not apply if you want a paid job or plan to negotiate a pay deal with us. Volunteering allows people to give their time for free to society while gaining the experience they need when applying for future paid jobs.
Please apply through CharityJob in the first instance. Shortlisted candidates will be asked to complete our additional application form.
Interviews are to take place as and when an application is received.
References will be sought before interviews.
Please get in touch with us via CharityJob with any questions.
Interviews will be an informal Teams and WhatsApp chat with the President & CEO.
Please provide your CV and a cover letter detailing your interest in this role and relevant experience. We will not accept a CV without a cover letter.
To promote equity in health, to combat disease, and to improve the quality of, and lengthen, the lives of the people in Africa and the Diaspora.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE DESCRIPTION
The PR is responsible for the preparation of a press kit and outreach communications to send to journalist and media companies to publish our news on their blogs, sites, socials etc.
Reporting to the Managing Director, you will create a pool of contacts on excel spreadsheet to use for press releases and media outreach on behalf of the organisation
Creating stories for several projects that are of clear benefit to the organisation including our films, music productions, acting for film workshops, artist development workshops for young people from different boroughs in West London. This role will work closely with project stakeholders, including young people organisations, funders and partners, probation officers, as well as collaborate with our Research and Performance and Collective Action departments to learn from our work and embed best practice.
This role will work closely with the Managing Director and project manager colleagues to lead our delivery portfolio through your story creations.
You will also promote our projects, recruit volunteers to support our promos and promote our programmes through the online platform such as YouTube, Instagram, Twitter and Facebook.
The PRO will be responsible for planning, delivering, and evaluating the success of online promotional programmes. They will work closely with a portfolio of partners to design meaningful online interventions for our beneficiaries, as well as leading on the recruitment of volunteers to promote programmes and the evaluation of programmes using the One Place vision of change.
KEY SKILLS
Understanding and experience of marketing and online promotion of projects such as films and music with experience of promoting effective projects on a regional scale preferred but not essential, engaging with a wide range of stakeholders and a passion for making a difference to the lives of young people and organisations purpose. We are looking for someone who is proactive, inclusive, inspiring, highly organised and uses their initiative to find creative solutions and manage multiple priorities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Howami
Howami is an immersive menstrual wellness app for teens.
Howami addresses the growing mental health risks for young women, low menstrual literacy, and persistent period stigma. The World Health Organization’s 2023 Menstrual Health report highlights the global need for improved menstrual literacy and awareness. This report emphasizes the importance of education about menstruation and creating positive norms. Our innovation leverages advanced gaming technology for therapeutic outcomes, aiming to counteract the negative effects of social media by promoting embodiment and self-awareness.
Howami is an innovative mobile application designed to help young menstruating individuals engage with their menstrual cycle and emotions through the use of advanced game design technology, CGI visuals, and a fluid, gesture-controlled interface. Our mission is to combat the mental health crisis affecting young women, a crisis exacerbated by unhealthy social media usage, lack of menstrual literacy, and persistent period stigma. Our app provides a safe, healthy, and non-exploitative platform tailored to the needs of young people.
Personal Assistant to the CEO
Volunteer Role Description (remote, unpaid)
As Personal Assistant to the CEO at Howami, a female-led startup creating an immersive menstrual and emotional wellness app for teens, you will provide tailored, high-level support to the Founder/CEO to help manage and streamline the operational flow of the business. This role involves a deep understanding of the CEO’s unique working style and health needs, alongside an ability to support a growing, values-led startup with compassion, adaptability, and discretion.
About the CEO: The CEO is a 49-year-old Narcoleptic founder with extensive insight into all areas of the business. However, she experiences cognitive fatigue and narcoleptic episodes that make computer-based, high-concentration tasks especially challenging. This role requires close collaboration and intuitive support to help her move ideas forward and reduce overwhelm.
Key Responsibilities: • Executive & Administrative Support: o Transcribe voice notes and translate spoken ideas into clear, well-structured documents, emails, and plans. o Draft and manage email communications and respond on behalf of the CEO when needed. o Summarise meeting notes, prioritise action items, and follow up on key tasks to maintain workflow momentum. • Project & Workflow Coordination: o Help maintain clarity across multiple ongoing projects through light project management, tracking deadlines, and ensure follow-through across founders and collaborators. o Assist with the planning and coordination of internal strategy sessions, creative brainstorming meetings, and external partnerships. • Online Research & Document Preparation: o Conduct online research to support decision-making on marketing strategies, funding opportunities, and menstrual health initiatives. • Supportive Partnership: o Work closely with the CEO to understand and adapt to her cognitive rhythm, providing grounding and clarity in moments of fatigue or overwhelm. o Act as a bridge between the CEO and the rest of the founding team. Supporting communication and task delegation as needed.
Skills & Attributes: • Strong writing, editing, and transcription skills • Compassionate and intuitive working style, especially when supporting neurodivergent leadership • Highly organised and proactive in managing multiple tasks and deadlines • Skilled in Google Workspace, Canva, and light project tracking tools • Discreet, trustworthy, and reliable in handling sensitive information • Passionate about menstrual health, mental wellbeing, and purpose-led startups.
Weekly Time Commitment
2-3 hours per week
Duration of Volunteer Role (remote)
3-5 months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description:
Youth Advantage UK is seeking a Volunteer HR Officer to provide administrative support to the HR department. The successful candidate will be responsible for assisting with HR-related tasks such as recruitment, policies, onboarding, and maintaining employee records. The ideal candidate should have excellent writing and speaking skills, IT literacy, and the ability to work well independently and in a team.
Responsibilities:
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Lead internal communications initiatives to ensure cultural consistency and alignment.
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Work with the Policy and wider HR team on refining our end to end volunteer lifecycle processes to ensure better engagement from our volunteers.
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Partner with leadership to craft sharp, impactful messaging for various internal initiatives.
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Partner closely with the L&D team to ensure content aligns with the organisational values and culture.
Requirements:
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Excellent writing and speaking skills.
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IT literacy, including proficiency with Microsoft Office and Google Suite.
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Ability to work well independently and in a team.
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Strong attention to detail and organisational skills.
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Ability to prioritise tasks and manage time effectively.
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Interest in HR and the non-profit sector.
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Experience not required, but any previous experience in HR or administrative roles is a plus.
Benefits:
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Gain valuable experience in HR and the non-profit sector.
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Opportunity to work with a dedicated and passionate team.
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Develop professional skills, such as communication, teamwork, and time management.
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Flexible working hours.
To Apply:
To apply for this position, please submit a resume and cover letter outlining your qualifications and interest.
The Volunteer HR position with Youth Advantage UK offers a unique opportunity to be a part of a fantastic team that is working on exciting projects aimed at empowering young people across the UK. By joining our team, candidates will have the chance to gain valuable experience in the HR and non-profit sector while developing professional skills and making a positive impact on the lives of young people. Youth Advantage UK is committed to providing opportunities for young people to reach their full potential, and the successful candidate can be a part of making that happen. This is an incredibly rewarding experience for anyone looking to give back to their community and make a difference.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Travel Radar provides high quality and relevant news across the Commercial Aviation & Air-Travel sectors. Having grown rapidly since 2015, we've gone on to become one of the leading providers of Aviation News available online. We bring exciting and interesting travel news 24/7 from around the globe to a reach of over 20 million users, with the aim to be a free, independent and unbiased source of news and information.
Travel Radar is growing; We are looking for a experienced and skilled Operations Manager to join our team and support our growth by supporting our Editorial volunteers in the smooth operations of the organisation. You will have a hands-on role managing a busy team within the organisation, composed largely of volunteers and interns.
Responsibilities and A Little More About the Role:
- Coordinate management activities and operations to secure efficiency and compliance to company policies
- Supervise department staff and divide responsibilities to ensure KPIs are met
- Hold a monthly department meeting with team members
- Handle a team inbox and handling internal correspondence as required
- Submit timely reports and prepare presentations/proposals as assigned
- Other administrative tasks to support the smooth running of the department
Who We're Looking For:
- Passion for Business/Organisation Management, Administration and Office Management is ideal
- Willingness to learn new skills, software and (likely) a new industry - Aviation and Air-Travel
- Great communication and teamwork skills
- Proficiency in the Microsoft Office365 Suite (Word, PowerPoint, Excel)
- Interpersonal skills and ability to interact and work with staff at all levels
Why volunteer at Travel Radar?
- Fully remote position
- Perkbox / Discount Program with over 4,000 deals and discounts
- Great Training and Learning Resources, including a CPD Level 5 Accreditation in Business Administration
- Option to gain a recognised CIPD award (through experience) funded by the company
- Latest Tech including free subscription to Office365, Grammarly Premium, Adobe Photoshop and Canva Pro, as well as access to company Chromebook devices and Virtual Machines
Additional Information:
Commitment per Week: 5hrs per week (Approx)
Reports to: Chief Content Officer
Interviews for this position will be held remotely via Microsoft Teams, as applications come in. Please indicate in your cover letter if you have any preferences on times/days of the week to attend an interview.
Our mission to change how travel is seen involves showing people how to make their journeys as fulfilling as possible whilst empowering our team!

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy.
Roots Academy’s Vision.
A generation of young Muslims who embody and promote a God-centred way of life.
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.
Why Does Roots Academy Exist?
Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.
Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.
Role Summary.
We are seeking a detail-oriented and proactive Email Marketing Officer to support the planning and delivery of email campaigns that engage and inspire our audience. You will be responsible for creating, scheduling, and optimising emails to strengthen communication with students, parents, and supporters. This is an exciting opportunity to shape the email marketing efforts of a growing international education platform.
Key tasks
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Design, build, and schedule email campaigns using email marketing tools.
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Manage audience segmentation and ensure email lists are accurate and up to date.
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Collaborate with copywriters and designers to deliver engaging, on-brand email content.
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Conduct A/B tests to improve open rates, click-through rates, and overall performance.
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Monitor and report on email campaign performance, suggesting improvements.
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Ensure all email content complies with data protection and GDPR guidelines.
What we’re looking for
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Passion for Islamic education and the development of young Muslims.
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Some experience or training in email marketing platforms (such as Mailerlite or similar).
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Strong attention to detail and organisational skills.
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Good understanding of email marketing best practices (design, copy, segmentation, scheduling).
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Ability to work collaboratively with writers, designers, and marketers.
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Proactive, self-motivated, and results-driven.
What we have to offer
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Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.
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Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
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Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
-
Professional development and practical experience in digital marketing and communication.
-
Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy.
Roots Academy’s Vision.
A generation of young Muslims who embody and promote a God-centred way of life.
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.
Why Does Roots Academy Exist?
Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.
Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.
Role Summary.
We are seeking a dedicated Technical Support Specialist to serve as the first point of contact for our application users, including students, instructors, and administrators. This role involves resolving technical issues, supporting user onboarding, and developing helpful resources and documentation. You will collaborate with our digital and product teams to ensure a seamless and stable user experience.
Key tasks
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Serve as the primary point of contact for application users, addressing technical issues and inquiries across various channels including email, chat, and support ticketing systems.
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Diagnose and resolve user interface (UI) issues specifically related to the student application.
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Develop and maintain comprehensive documentation of frequently asked questions and common technical issues to enhance self-service options and improve overall support efficiency.
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Effectively escalate complex or unresolved technical problems to the digital team.
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Provide support for new users onboarding onto instructor and administrator portals, including user training sessions and the creation of helpful support materials like how-to guides and instructional videos.
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Collaborate closely with the product development team to thoroughly test new features and updates prior to their public release, ensuring stability and user-friendliness.
What we’re looking for
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Demonstrated commitment to Roots Academy’s mission and eagerness to contribute.
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Proven experience in a technical support, help desk, or similar client-facing role, preferably within a software or education technology environment.
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Strong problem-solving abilities with a methodical approach to diagnosing and resolving technical issues, particularly related to user interfaces.
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Excellent written and verbal communication skills, with the ability to explain technical concepts clearly and empathetically to non-technical users.
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Familiarity with support ticketing systems and knowledge base management.
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Ability to work collaboratively with cross-functional teams.
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A proactive attitude towards identifying areas for improvement in support processes and user experience.
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Experience in creating user-friendly documentation, training materials, or video tutorials is desirable.
What we have to offer
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Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.
-
Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
-
Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
-
Professional development and practical experience in design and digital marketing.
-
Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need. As a small charity, who has big plans, we can’t do it without the support of volunteers and fundraisers. That’s where you come in.
Help Us Launch Our Postal Donation Project & Secure Business Sponsorship!
Are you a dynamic, results-driven individual with a passion for animal welfare and fundraising? Do you have experience in corporate relationships or securing sponsorships? Join our team and make a significant impact by helping us fund our exciting Postal Donation Project!
As part of our dedicated volunteer team, you’ll play a key role in enabling us to send donation packs to our supporters, who will fill them with preloved items and return them to us for our monthly auctions. But we need your expertise to secure the funding to make this project possible.
What You'll Do:
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Develop a Sponsorship Package: Create a compelling sponsorship proposal that outlines the benefits for businesses to support our project.
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Reach Out to Businesses: Approach local and national businesses for sponsorships, highlighting how their support will make a meaningful difference to our cause.
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Build Relationships: Cultivate strong, long-term partnerships with corporate sponsors, ensuring they feel appreciated and valued for their contribution.
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Collaborate with the Team: Work alongside other team members to ensure the successful execution of the project, including tracking donations and managing logistics.
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Help Us Reach Our Goals: Your efforts will enable us to distribute donation packs to supporters, resulting in more valuable items for our auctions and more funds raised for the animals we care for.
What We’re Looking For:
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Fundraising Experience: Ideally, you’ll have some experience in securing sponsorships or working with corporate donors, or a passion to develop these skills.
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Strong Communication Skills: You’ll be confident in reaching out to businesses and building relationships, whether in person, by phone, or via email.
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Organised and Motivated: You’ll need to stay on top of tasks, follow up on leads, and keep detailed records of your communications with sponsors.
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Team Player: You’ll be working with a small dedicated team, so a collaborative attitude is essential.
Why Volunteer With Us?
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Make a Real Difference: Securing funding can help us grow our Auctions for Animals fundraising potential. .
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Professional Growth: This role is an excellent opportunity to build on your fundraising and corporate relationship skills, while working with a supportive team.
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Flexible Commitment: Work on your own time and from home. We provide all the support you need to succeed.
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK registered charity dedicated to creating a better future for animals in need

The client requests no contact from agencies or media sales.
We are looking for dedicated and experienced individuals to join our team at Sharewear Clothing Scheme as volunteer Trustees. In particular we are seeking to recruit a Chair of the Board of Trustees and are also interested in members of the Board of Trustees. Those with expertise in marketing, fundraising, financial management, safeguarding, people management or operational delivery would be particularly welcome. We are looking for individuals with previous experience as a trustee or other applicable skills to contribute through this volunteer role to our continued growth and achieving our mission.
Please submit a CV and brief covering letter outlining your motivation for and suitability for the post.
The client requests no contact from agencies or media sales.
Reports to: Chief Executive Officer
Direct Reports: Fundraising Managers
Team Structure: Fundraising Team
Location: Remote, UK-based
Time Commitment: 12 months minimum | Part-time | Flexible hours
About the Role
We are seeking a passionate and experienced Head of Fundraising to lead and develop our fundraising strategy at a crucial time in Youth Advantage UK's growth. Reporting to the CEO, you’ll oversee a multi-disciplinary fundraising team and play a key role in shaping our strategy to secure the resources needed to support our mission.
This is an exciting opportunity for an experienced fundraising leader who is ready to take on a leadership position, mentor a growing team, and make a tangible impact on the lives of those we serve. You will be instrumental in driving fundraising across diverse channels, from major donor cultivation to digital fundraising and events.
Please note: This is a voluntary and unpaid role, with no financial compensation or future paid opportunities attached. We encourage you to apply if you have relevant/transferrable skills for this role.
Key Responsibilities
- Lead and Execute Fundraising Strategy – Develop and drive a comprehensive fundraising strategy that includes grant fundraising and aligns with the organisation’s mission and financial goals.
- Manage Fundraising Teams – Provide leadership to Fundraising Managers and the Partnerships Lead, ensuring successful delivery across all fundraising channels.
- Build Relationships with Major Donors – Cultivate and maintain strong relationships with key donors, stakeholders, and potential partners to secure long-term support.
- Oversee Fundraising Events – Lead and support the planning, execution, and evaluation of fundraising events that engage donors and raise critical funds.
- Digital Fundraising – Oversee online giving campaigns and strategies to increase digital fundraising engagement and revenue.
- Reporting and Budgeting – Monitor fundraising progress, ensuring targets are met, and provide regular reports to the CEO and Board.
- Team Development – Mentor and coach the fundraising team, ensuring they are motivated, developed, and equipped to excel in their roles.
- Strategic Partnerships – Build and nurture community partnerships that expand our reach and increase funding.
- Brand Advocacy – Act as a passionate ambassador for the charity, enhancing its visibility in the charity sector and promoting its mission.
What We’re Looking For
We’re looking for a dynamic leader with the skills and experience to make a positive impact. You’ll thrive in this role if you have:
- Proven experience in fundraising, with a strong track record across digital campaigns, corporate partnerships and grant fundraising.
- Leadership experience in managing and developing fundraising teams or volunteers.
- A strategic mindset with the ability to think big and execute effectively in a resource-constrained environment.
- Hands-on experience in managing the day-to-day operations of fundraising campaigns while being able to step back and think at a strategic level.
- Strong relationship-building and communication skills, with the ability to inspire and engage diverse stakeholders.
- A passion for the cause – a genuine belief in the mission of Youth Advantage UK and a commitment to making a difference.
- Familiarity with digital fundraising tools and social media platforms for promoting campaigns (desirable but not essential).
- Previous experience in volunteer-led organisations is a bonus.
- Remote working experience or comfort with managing teams virtually.
What You’ll Gain
• A chance to lead a national HR function with real-world complexity and purpose.
• The opportunity to mentor and develop emerging HR talent.
• Practical experience shaping HR strategy within the third sector.
• Recognition through:
o LinkedIn testimonial and reference
o A public thank you post
o Permission to list Youth Advantage UK as an employer on your CV/LinkedIn
o A written reference upon completion of your commitment
Important Information
This role is completely voluntary. There is no financial payment, benefits, or employment status. It is ideal for experienced HR professionals looking to give back, stay active in leadership, or contribute to a values-led organisation in a meaningful way.
Apply Now
If you're passionate about fundraising and want to make a real difference, we’d love to hear from you. Help us unlock new opportunities for Youth Advantage UK and join our dedicated team of changemakers today.
Join Us as a Trustee and Help Tackle Food Poverty in Hackney
We are a dynamic, mission-driven charity with a turnover of £1.5 million, working at the heart of East London to address food poverty and support our richly diverse community. Our work is impactful, community-led, and more vital than ever.
We are now seeking two new Trustees to join our dedicated Board.
What We’re Looking For
We are looking for individuals who are:
- Passionate about social justice and food insecurity and committed to making a meaningful difference in East London.
- Able to dedicate time for 5 Board meetings per year (including one all-day away day), as well as 4–5 committee meetings annually.
- Willing to engage actively between meetings, contributing to decision-making, strategic guidance, and supporting our staff and volunteers.
We are particularly keen to appoint trustees with expertise in:
- Legal affairs, to help us navigate governance, compliance, and contractual matters.
- Human Resources / Equality, Diversity and Inclusion (EDI), to support us in ensuring our organisation reflects and serves our community with integrity and care.
However, we welcome applicants with other relevant skills or lived experience that could enrich our work.
Why Join Us?
As a trustee, you’ll be part of a committed, forward-thinking team, helping to shape the strategic direction of a charity that has a direct, positive impact on people’s lives. This is an opportunity to apply your knowledge, grow your experience, and support a cause that matters.
If you share our values and are ready to make a difference, we’d love to hear from you.
Closing date 11th August.
Please apply with a covering letter and CV
The client requests no contact from agencies or media sales.