Volunteer support volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.
What is a Branch Fundraiser?
As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.
When would you be needed and where would you be based?
This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.
What would you be doing?
- Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
- Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
- Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
- Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
- Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Give tangible and practical support to your local branch by raising funds used directly to support clients.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - fundraising workshops.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses, fundraising guidance, and marketing materials
- Local Fundraising Coordinator
- Fundraising Manager (per region)
- Access to the Fundraising and Marketing teams based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people
- Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
- Reliable attitude, staying connected the Fundraising Coordinator about your availability.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to get to events.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 16
Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for new volunteers to join the Meet Me team to support Meet Me at the Albany in person and remote activities.
What is Meet Me at the Albany?
In 2013 Entelechy Arts and the Albany, in partnership with Lewisham Council, established Meet Me at the Albany – an arts and social club for over 65s. Meet Me… is led by a vibrant and diverse community of previously isolated older people, who come together weekly to run a cross-art form social and creative programme to make friends, be creative, advocate for themselves, and contribute to the vibrant cultural life of Lewisham.
On Tuesdays we get together at the Albany theatre in Deptford, and get involved with everything from singing to painting, from crafting to gardening. During the COVID pandemic we took our groups onto the telephone, and seeing the massive benefits these groups brought we have continued with our Meet Me on the Telephone programme. Find more detailed information further down this page!
Who we are looking for?
Our volunteers play a vital role in ensuring the smooth running of our weekly and monthly sessions. These roles are perfect for people who enjoy meeting new people, engaging in conversations, and trying new things. They’re also ideal for those who like to listen and provide support based on individual needs and interests.
Skills and experience:
Personable and Friendly: We need volunteers who are approachable and easy to talk to.
Strong Listening Skills: Essential for connecting with our members and ensuring their safety.
Experience with Older Adults: While prior experience working with older people or supporting their creativity is beneficial, it’s not required—just an interest in doing so.
Adaptable and Flexible: Activities may change, so volunteers should be open to adjusting their approach as needed.
Creative Sharing (Optional): Some volunteers enjoy sharing their creativity with our members, but this is not a requirement.
We’re also looking for volunteers who are interested in helping out with marketing and social media, so if that sounds like your cup of tea, get in touch! It would be great if you also have experience of working with people living with dementia.
What’s next?
Get in touch for an initial chat. We will then invite you to complete a registration form and book you on to our next available training session. Training will cover safeguarding, setting boundaries and explore the programme. It is a chance to work through possible scenarios and ensure you feel confident to join us for one of the in person or over the phone sessions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a fluent Farsi speaker with a passion for helping others? We are seeking dedicated volunteers to assist women in improving their English language skills. Improving someone’s understanding and spoken English language, will allow individuals to communicate and connect with people in their local community, widen their network of friendships and relationships and provide people opportunity to improve their employability skills.
What you will be doing
- To support people who are not confident with spoken English to develop these skills through conversational English sessions through 1:1 or in small groups.
- Agree a mutual agreeable time and frequency that works for both parties Engage in conversation, allowing the person to feel supported and comfortable to practice speaking English Preparing and delivering sessions independently including setting work and assessing
- To keep records of conversations and update the support worker on progress of sessions.
The skills you need
- Hold a TEFL qualification, or equivalent qualification to support individuals
- Good communication skills
- Ability to provide a supportive and inclusive atmosphere
- Fluent in Farsi and English
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Administration Volunteer for the South Northumberland Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.
In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role title: Community Fundraising Volunteer
Location: Scotland
Time commitment: Flexible (at least 2-3 hrs a month)
What we're looking for
We're looking for enthusiastic, creative and organised people across the nation to be a Community Fundraising Volunteer. Around 90 per cent of our income comes from our supporters and we couldn't continue doing what we do without them. That means, our community fundraising volunteers play a really important part in rallying people together to raise vital funds which help to protect children and prevent abuse.
What you'll do
You'll volunteer without regular time commitments, ‘as and when' volunteering! Engage with the public, organisations and local communities – promoting a positive image of the NSPCC! You'll be a valued part of one of our Volunteer Community Fundraising Teams across the UK, raising awareness and funds. We appreciate that work, family and friends come first and, with that in mind, this role offers flexibility to fit in with your lifestyle. You only need to commit to a couple of hours a month, but if you want to do more that would be great.
What you'll get
We'll support you with advice, skills and tools to help you fundraise and spread the word of the NSPCC. You'll learn more about how you're helping to protect children across the UK, and you'll have the opportunity to grow your skills and inspire others to support us. It's also a chance to spend time with like-minded people and make new friends.
Who's right for the role?
While we think this role is suitable for a whole range of people, we are particularly looking for those with the following qualities and experiences.
- Passionate about helping young people and children
- Enthusiastic and personable
- Strong organisational skills
- Able to think on your feet
- You work well within a team
- Great communication and social skills
We are currently unable to accept applications from under 18's to this role, please view our other volunteering opportunities.
Interested in getting involved? Volunteer today and join our fight for every childhood.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run over 500 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!
Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.
You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Why we want you
Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
What you will be doing
- Work on the till processing sales and returns
- Prepare stock, including sorting, steaming and pricing
- Create stylish window displays
- Replenish stock on the shop floor
- Stock-take and other administrative tasks
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Flexible and willing to do a variety of the shop tasks
What's in it for you
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
Unit 4, Sainsbury Complex, Greenway Rd, St. Marychurch, Torquay, Devon, TQ1 4LY, United Kingdom
Minimum age: 14 years
Please note: we only accept applications from those residing in the UK
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Filling Good is a community-led sustainable retail community benefit society on a mission to reduce waste, promote ethical consumption, and support local, eco-conscious producers. Based in Maidenhead, we are passionate about empowering our members and customers to live more sustainably. As a co-operative, we are owned and governed by our members and guided by values of fairness, transparency, and social impact.
We are looking for volunteer retail assistants to help run the shop. The shifts are from 9.45 am until 1.45 pm or 1.30 pm to 5.30 pm and we are open Tuesday to Saturday 10 - 5 (and on Sundays but shorter hours). You will be serving customers, refilling food dispensers, receiving and processing deliveries, liaising with other volunteers and helping make Maidenhead residents follow a more sustainable lifestyle.
Volunteering in the shop will entitle you to a discount on your shopping and you will meet lots of other environmentally friendly, lovely people.
Feel free to pop in for an informal chat or if you have any other questions
As a not-for-profit Community Benefit Society, our mission is to reduce waste, promote ethical consumption & support local, eco-conscious producers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. Life in a rescue environment is never ideal for any cat compared to a loving home. Our cat adoption team leaders support cat homing and as part of this they may lead a team of volunteer home visitors who collectively play an important part in matching our feline friends with their new families. Our cat adoption team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Acting as the main point of contact within the team for cat adoption enquiries via email/telephone and social media
- Supporting the adoption process through either homefinder questionnaires or a small team of home visitors
- Liaising closely with other volunteers to ensure information on cats being helped is correct and up to date
- Following up on any post-adoption queries
- Play an active part in the volunteer committee, being part of the team leading on cat adoption information and updates
- Collaborating with the cat eelfare team leader to ensure the highest standards of cat care are applied in line with Cats Protection policy and procedures
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Communications Volunteer for the Mid Sussex and District Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.
In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes on our website.
As the Team Leader you are responsible for the proper and effective direction of your local group. This role will appeal to someone with enthusiasm and energy who will enjoy managing a team of diverse volunteers. Ideally, the Team Leader will remain in this role for at least two years.
How we will support you
You will be provided with the Management Team Handbook, training/induction, policies, and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser, via your Team Leader. You will also be invited to Read Easy UK’s regional forums and annual conference which gives volunteers an opportunity for networking with those from other groups.
What you will be doing
● Leading the Management Team in setting goals and planning activities so that it functions effectively in delivering reading coaching to as many local people as possible.
● Encouraging and supporting Team members to fulfil and enjoy their roles, and managing succession planning for the group.
● Leading meetings and setting agendas.
● Ensuring that tasks are delegated and effectively completed so that all on the Management Team are able to contribute to the success of Read Easy locally.
● Ensuring that the requirements of your Constitution and Affiliation Agreement are met, and that the guidance in the handbooks provided by Read Easy UK is followed.
● Acting as an ambassador for your Read Easy group and building positive and beneficial relationships with key stakeholders.
● Building strong relationships with your Read Easy UK Regional Adviser.
● Maintaining and promoting the reputation of your group and of Read Easy UK as a whole and ensuring that members of the group uphold Read Easy UK’s values
The skills you need
● Strong leadership and team management skills and experience, with ability to motivate and inspire trust and confidence in others.
● An ability to think and act strategically, set goals, plan work and delegate.
● A willingness and ability to challenge others, deal with underperformance and manage conflict when necessary.
● Reasonable confidence in using IT.
● The ability to use initiative and work independently.
● A willingness to abide by Read Easy policies and procedures.
● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.
● Energy and enthusiasm with an average of four to five hours a week to commit to the role.
What is in it for you?
● Use your knowledge and skills to lead a team to support Reader achievement
● Meet and work collaboratively with new people
● Be active and engaged, adding value to your local community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Emetophobia Action Charity
Emetophobia Action is a UK-based charity dedicated to supporting individuals affected by emetophobia (the fear of vomiting). We work to raise awareness, provide reliable information, and campaign for better understanding and treatment within healthcare and educational settings.
We are a small but passionate team of clinicians and volunteers striving to make a real difference to those living with this often misunderstood condition.
Role Purpose
As a Fundraiser, you will help us grow our income to expand our reach, awareness campaigns, and events including in person conferences. This is a rewarding opportunity to use your creativity and communication skills to make a lasting impact on people affected by emetophobia.
Key Responsibilities
• Develop and deliver creative fundraising ideas and campaigns (online or community-based).
• Research and apply for small grants, sponsorships, or community funding opportunities.
• Organise or assist with virtual and in-person fundraising events (e.g., sponsored challenges, charity auctions, awareness days, conferences).
• Build relationships with local businesses, donors, and supporters.
• Promote fundraising activities across social media and community networks.
• Work collaboratively with the charity team to track and report fundraising outcomes.
Skills and Experience (Desirable but Not Essential)
• Experience or interest in fundraising, marketing, or communications.
• Excellent written and verbal communication skills.
• Organised, reliable, and self-motivated.
• Confident using email, social media, and online fundraising platforms.
• A creative mindset and enthusiasm for generating new ideas.
• Passion for mental health advocacy and supporting those with emetophobia.
What You’ll Gain
• Valuable experience in charity fundraising and community engagement.
• The opportunity to make a meaningful difference for people affected by emetophobia.
• Flexible volunteering to fit around your commitments.
• Support, guidance, and recognition from a friendly and understanding team.
• References and certificates to recognise your contribution.
How to Apply
Please send a brief cover letter outlining your interest and any relevant experience. We welcome applications from people of all backgrounds and lived experiences, including those with personal experience of emetophobia or anxiety disorders.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Finance Volunteer for our Salisbury and District Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.
You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.
This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background. You will live in the immediate area of the Group, allowing you to meet with other volunteers from the Group.
Apply
Read through the role description carefully
Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Finance Volunteer for our Basingstoke Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.
You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.
This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background. You will live in the immediate area of the Group, allowing you to meet with other volunteers from the Group.
Apply
Read through the role description carefully
Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Admissions Assistant
You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you.
The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:
- Welcoming and engaging with visitors, sharing information about the museum and its collection.
- Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
- Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
- Creating positive experiences to encourage return visits and word-of-mouth recommendations.
- Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
- Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
- Conducting online research and building contact lists to support marketing efforts.
- Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!
Who we’re looking for:
We’d like to extend an invitation to anyone, particularly members of the local community. Full training will be provided, we are looking for anyone with:
- Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
- Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
- Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
- Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
- Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
- A good telephone manner
- Good team working skills
This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.
Training and support:
All volunteers will first be invited for a training shift. We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.
Availability:
We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.
Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Volunteer Urban Ranger
Responsible to: Urban Ranger
Location: Various outdoor spaces across BD3, BD4 and BD5
Hours: Anything from two hours here and there, to two days a week.
Expenses: Travel expenses will be reimbursed for bus tickets, train tickets or car mileage
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At Better Place Bradford, our mission is to identify and oversee improvements to local parks and outdoor spaces with the aim of providing a healthier and happier environment for babies, young children and families. We work across larger parks, pocket parks, community centres, streets and green spaces across BD3, BD4 and BD5.
We are seeking an enthusiastic, passionate, and highly motivated individual, who is looking to gain some practical landscape maintenance experience.
As a Volunteer Urban Ranger, you’ll play a vital role in maintaining the upkeep of our sites, regularly checking that each site is safe, inviting, and free from rubbish — noting any issues that arise.
Duties include: Litter clearance, sweeping sand back into the sand pits, weeding, planting, watering plants, affixing signs, checking in on the Little Free Library boxes, strimming, raking leaves, supporting at event days, promoting responsible use and enjoyment of our sites.
This role is for you if you;
- Enjoy being outdoors (in all weather)
- Are not afraid of physical work
- Want to make a difference in your local area
- Are comfortable getting to sites across BD3/BD4/BD5
- Enjoy interacting with members of the public
- Want to gain practical landscape maintenance experience
- Are looking for an intro into the environmental / conservation / ranger sectors
Volunteers must be in the UK already.
The client requests no contact from agencies or media sales.