Volunteer supporters volunteer volunteer roles in West byfleet, surrey

Befriender Volunteers play a key role in supporting individuals as they move on from our services and begin to live more independently. This role helps individuals stay connected, build stability, and feel confident in their next steps. Volunteers provide emotional support, practical assistance, and companionship to help people achieve their personal goals and stay engaged with their community.

What you will be doing

• Carry out regular check-ins—via phone, online, or in person—to help service users feel supported after leaving the service. Provide friendly visits where appropriate, offering a listening ear and encouragement during the transition to independent living
• Support individuals to build links within their local community, such as identifying clubs, social groups, local activities, or places of interest based on their personal goals.
• Encourage service users to take part in community events and build social connections that promote long-term wellbeing.
• Accompany service users to view potential properties where needed. Provide assistance exploring practical items or resources they may need after moving on, such as furniture options, budgeting tools, or local amenities.
• support service users to attend GP or other health appointments, helping reduce anxiety and build confidence in navigating services.
• Help individuals develop social skills, communication skills, and confidence through positive interactions and gentle encouragement. Providing motivation and reassurance as they work towards independent living goals.
• Support service users to access and participate in our online activities, helping them build digital confidence and stay connected. Assist with basic digital navigation, where needed (e.g., joining online groups, using communication platforms, accessing resources).

The skills you need

• Good communication skills
• Friendly and calm nature
• Mental health experience who feels strong enough to help others
• Willingness to listen to people with a genuine enthusiasm to support others
• Confident, sympathetic and can inspire trust and able to maintain boundaries in a non-judgemental way

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!

About the Role:

Our volunteers bring people together for shared online learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.

Our groups and courses can be run online or in-person in your local area.

- The amazing 6-week Happiness Habits Course is designed to be run by pairs of volunteers.  It features expert videos, science-backed exercises and the chance to form meaningful connections. Our course has been specially designed to gather the insights of the world's leading experts on six fundamental aspects of a happy and meaningful life: Gratitude, Self-Care, Relationships, Resilience, Kindness, and Meaning. It is a very impactful (many say life-changing) experience.

- Alternatively, you can get involved by supporting a Monthly Group, bringing like-minded people together to learn evidence-based tools for creating a happier and more meaningful life. Explore the monthly themes and encourage people to set personal actions towards happiness, that support both themselves and others.

Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.

Why Volunteer with Us?

Do something that matters: spreading happiness and witnessing people transform for the better is a huge source of meaning.

Grow your skills: inspiring others, learning together and reinforcing your own happiness skills all contribute to personal growth.

Build community: meeting like-minded people, building lasting friendships and belonging to a global community contributing to a better future for all.

How do I know it’s right for me?

Try out free VOLUNTEER TRAINING via the Action For Happiness website and decide for yourself.

We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.

What is the time commitment?

You'll need to set aside a couple of hours for the training initially and a few more for planning your course or group and connecting with your co-volunteer. Then you'll need a couple of hours per session for facilitating (x6 weekly sessions for a course, or x1 session per month for a group). 

- Apply today! Together, we can inspire change that ripples out through people’s lives, communities and the world.
 

Join the team!  - Bring your energy, positivity, and enthusiasm to our Cheer Squad and help inspire participants in running events, that are fundraising on behalf of MumsAid.

Purpose of Role 

As a MumsAid Cheer Squad Volunteer, you’ll be the energetic, encouraging presence along the fundraising event route. Your cheers and support will motivate participants, help them reach the finish line, and make each event memorable for everyone involved. 

What will you be doing? 

• Cheer, clap, and use provided materials to boost participants’ energy and motivation. 

• Be part of a team creating a lively, positive, and fun atmosphere. 

• Engage with participants and their families, celebrating their efforts. 

• Help make MumsAid events inspiring and memorable. 

What skills and qualities can you bring? 

• Warm, welcoming, and friendly personality. 

• Energetic and enthusiastic, able to cheer and encourage in a supportive way. 

• Comfortable being outdoors in all weathers. 

• Able to stand for several hours or bring something to sit on. 

• Able to travel independently to the event. 

• Reliable, punctual, and committed. 

• Supportive of equality, diversity, and inclusion. 

What is in it for me? 

• Join a friendly, welcoming volunteer team. 

• Be part of a supportive, community-focused charity. 

• Gain experience in volunteering and events. 

• Receive clear communication and support from the MumsAid events team, including event details and meeting points. 

• Volunteer t-shirt and cheer materials. 

• Snacks and drinks during your volunteer shift. 

• Reimbursement of pre-agreed travel expenses (with receipts). 

Volunteer:  Volunteer Community Outreach Officer

Location: Off-site with occasional in-person activities

Reports to: Volunteer Manager

Support Connect and Inspire Local Volunteers for ROLDA UK!

Are you interested in animal welfare and want to make a positive difference in your community? ROLDA UK are now seeking Volunteer Community Outreach Officer to help reach out to local volunteers, facilitate small activities in the community, and raise awareness of our charity's mission to rescue and rehabilitate stray and abandoned animals.

Your Role

• Help ROLDA UK build a local presence within your community by networking and growing local volunteers who are interested in animal welfare and ask them to join you.

• Create new opportunities within your local community and grow a network of volunteers who can get involved in local fundraising events like charity walks, bake sales, and helping to run local stalls etc.

• Inspire and encourage local volunteers to join your community group, collaborate, share ideas, and plan effective activities.

• Help raise awareness about ROLDA UK within your community by recruiting for volunteers to join your hub and help build local networks.

• Support your local community hub by organising regular online and in-person gatherings. Attend community events to discuss ROLDA UK’s work and encourage others to support the cause.

What We’re Looking For

• Friendly and approachable people who enjoy meeting and engaging with people.

• Good communicators who can share information and encourage others to get involved.

• Passionate about animal welfare and interested in fundraising locally to help support stray and abandoned animals.

• Organised and enthusiastic to help with planning local activities, promotion and helping out at local events.

Who Should Apply?

• Anyone interested in helping animals and becoming a part of their local community.

• Individuals who enjoy working with others and bringing people together.

• People looking for a rewarding way to volunteer and make a difference at home.

Time commitment and what’s in it for you

•  Flexible volunteer hours (for this role we just ask for a minimum of 5 hours+ a week) and give as much or as little time as you like.

• Meet like-minded people and be part of a friendly and supportive team.

• Gain valuable experience in community engagement, activities, and event planning.

• Make a difference by helping ROLDA UK grow its local presence and support more animals in need.

If you’d like to connect with others, support a great cause, and help make a difference for animals, we’d love to hear from you!

Join us today and be part of something special.

ROLDA does not support visa applications for volunteers. All in-person volunteers must have the legal right to volunteer in the country where they are located. It is the volunteer's responsibility to ensure they meet the necessary visa and work authorisation requirements before participating in any activities with ROLDA. However, remote volunteer roles do not require a visa, as they can be performed from anywhere.

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face study programme called ‘Get Ready for School.’

This programme is attended by young people out of education and is based in Streatham on Mondays, Tuesdays and Wednesdays. Core delivery of the programme includes English, Maths, Digital skills, complemented by Reading and Writing for Pleasure.

We also run Tuesday and Wednesday afternoon classes open to all existing CARAS youth community members, 4:30pm to 6pm. These classes tend to be larger and have a large range of language levels. 

Volunteers in this role are required to commit to at least one 2-hour session per week, during these times:

• Monday 10 am to 3pm

• Tuesday 2pm to 6pm 

• Wednesday 11am to 6pm

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer Tasks and Responsibilities: 

• Providing learners with one-to-one or small group support within ESOL classes;

• Help young people to build confidence in digital literacy;

• Helping to set up the classroom and provide learners with classroom resources;

• Engaging learners in informal conversations or games during breaks to help them practice their conversational English.

• Checking the session plan aims with the lead teacher and assisting learners achieve them;

• Attending and contributing to volunteer debriefs after each session;

• Making use of any community languages you may know to help students during the class;

• Working collaboratively as a team and helping to shape the project;

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;

• Assisting participants to recognise and celebrate their achievements;

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.  

Requirements 

Essential: 

• To be 18 years or older;

• Able to travel to our community centre in Tooting (travel and food expenses can be reimbursed);

• An interest in education and English language teaching;

• To be non-judgemental and able to engage with people from diverse backgrounds;

• To be reliable and punctual. We ask volunteers to commit to at least one class every week for a minimum of 4 months. If you are unable to attend a class due to a planned holiday, you must inform the program lead in advance. 

• Excellent communication skills, especially with people who are new to English;

• The ability to volunteer on Monday mornings and Wednesday afternoons/evenings during Wandsworth term time for a minimum of four months;

• Currently resident in the UK; has asylum seeker or refugee status

• *Able to provide five years’ worth of addresses, and willing to undergo a DBS check (DBS and proof of residency is not necessary if you are a Caras community member who is more recently arrived in the UK);

• Able to attend volunteer induction training (online) prior to start of role 

*DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK. 

Desirable: 

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish. 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering 
   

To Apply: 

Successful applicants will have an informal meeting with a member of the CARAS learning staff team and a community member. These meetings will be on a rolling basis so apply ASAP! 
 

 All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. 

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a training shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Join us as a Cat Welfare Support volunteer and make a real difference to the lives of cats and their owners. Whether it’s taking cats to the vet, helping to maintain cat welfare standards, or supporting other volunteers to keep everything organised, your support will help us take care of more cats. Help us create a better life for cats and their families with your compassion and dedication.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role. We’ll help you choose what you’d like to get involved with, making sure it benefits both you and the team, for example: 

• supporting the team to maintain high standards of cat welfare
• transporting cats to vet appointments or to new homes
• entering records for cats and cat-related activity to track the impact of the team
• supporting with cat admissions and matching cats with prospective owners
• ordering, collecting and delivering cat-related supplies, for example, food, litter, medical supplies
• communicating with the public, offering support with cat ownership or lost and found cats
• supporting the volunteer neutering team

Volunteer Prospect Researcher
This role supports our fundraising efforts by identifying and researching potential donors, funders, and partners. Responsibilities include online research, data analysis, and preparing prospect profiles to support strategic fundraising.

What we’re looking for:

• Strong attention to detail and good organisational skills

• Comfort working with data, research, or CRM/databases (training can be provided where needed)

• Ability to work independently and maintain confidentiality

• An interest in fundraising and supporting our mission

What we offer:

• Flexible, remote volunteering opportunities

• The chance to develop or apply valuable fundraising and data skills

• A supportive team environment and meaningful contribution to our work

We are Looking for 1 – 2 Exceptional Volunteers! Use your expertise to help shape the future of care for children and families who need us most. Shooting Star Children’s Hospices is recruiting Non-Executive Members for our Income Generation Committee – inspiring leaders who can bring sharp insight, sector know-how and big-picture thinking to drive our fundraising, marketing and communications strategies forward. If you are experienced in the charity sector, passionate about fundraising and ready to make a strategic impact that genuinely changes lives, we would love to hear from you.

Duties and Key responsibilities

• Provide strategic insight, constructive challenge and guidance across income and marketing priorities.
• Share sector knowledge to enhance the quality and effectiveness of the income portfolio.
• Support the development of ambitious, innovative and sustainable fundraising approaches.
• Champion best practice in fundraising and marketing.
• Work collaboratively with Trustees, senior leaders and fellow committee members.

Essential Skills and Experience

• Experienced in the non-profit sector, with substantial insight into the realities, challenges and opportunities of income generation today.
• Specialised in at least one (ideally more) of the following areas: Digital fundraising: digital acquisition, online giving, digital optimisation. Supporter journeys and engagement: insight-led supporter experience design. High-value fundraising and major campaigns: strategic planning, mobilisation, creative development, impact storytelling
• Forward-thinking: able to consider the bigger picture and ask the right questions to support informed decision-making.
• Collaborative and values-led, contributing constructively while upholding the organisation’s mission and values.
• Committed to volunteering, motivated to use their expertise to make a meaningful difference.

Support teens through art, fashion, films, manga or whatever they’re into. You’ll build trust, boost confidence and offer a calm, supportive space during a big stage of their lives. This role will take place once a week or every two weeks!

We are seeking a diverse, proactive team of volunteers to support a 6-week summer programme (July 20 – Aug 28) across three refuge houses. Our mission is to rebuild parent-child bonds and bring joy back into childhood for families recovering from domestic abuse. You will be volunteering alongside the Children Family workers throughout the summer and will be invited to join an end of summer party.

What you will be doing

• Provide mentoring for teens with interests such as art, fashion, films, anime, manga and creativity.
• Offer a safe adult presence who listens, supports, and helps build confidence.
• Lead informal creative sessions based on the young person’s interests.

The skills you need

• Ability to easily connect with teens and build trusting relationships
• You’re happy to tailor sessions to each young person.
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Good communication skills
• Experience in childcare desired
• Ability to speak either Farsi, Bengali, Punjabi, Bangladeshi, or Turkish, Nepalese is desired

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Are you committed to supporting the emotional wellbeing of survivors and marginalised communities through culturally informed therapeutic practice?

Tell My Truth and Shame the Devil C.I.C. is seeking a Volunteer Clinical Therapy Lead to join our founding volunteer team. This role helps ensure that all emotional wellbeing and therapeutic support offered through the organisation is safe, ethical, culturally responsive, and aligned with our survivor-led mission.

As Clinical Therapy Lead, you will provide guidance and oversight for therapy and emotional support activities within the organisation. You will work closely with programme teams, facilitators and safeguarding leads to ensure support is trauma-informed, culturally aware, and responsive to the needs of survivors and community members.

This role combines professional clinical insight with practical collaboration to help build safe and supportive therapy systems for the community.

Experience, Qualifications and Requirements

Essential Experience

• Professional qualification and registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a related discipline (HCPC, BACP, UKCP, BABCP or equivalent).

• Experience providing trauma-informed therapeutic support.

• Understanding of how culture, identity and systemic factors affect emotional wellbeing.

• Knowledge of safeguarding frameworks and ethical clinical practice.

• Ability to assess risk and provide clear clinical guidance in sensitive situations.

• Experience supporting or supervising practitioners, facilitators, or volunteers.

• Strong communication skills, including explaining clinical concepts to non-clinical colleagues.

• Experience working with survivors, vulnerable individuals, or marginalised communities.

Desirable

• Experience working within community, grassroots or voluntary sector organisations.

• Interest in developing culturally responsive therapeutic approaches.
   

Qualifications

Current professional qualification and registration with a recognised regulatory body (HCPC, BACP, UKCP, BABCP or equivalent).

Key Responsibilities 

• Provide clinical guidance to ensure therapy and emotional support services are safe, ethical and trauma-informed.

• Support the planning and delivery of culturally responsive wellbeing programmes.

• Advise staff and volunteers on safeguarding, emotional safety and appropriate support approaches.

• Offer guidance or supervision to facilitators delivering emotional support sessions.

• Review therapy guidelines, safeguarding processes and risk procedures.

• Act as a clinical point of contact for complex situations or safeguarding concerns.

• Support recruitment and training of therapy facilitators or volunteers.

• Monitor feedback and outcomes to help improve wellbeing programmes.

What This Role Offers You

• Leadership experience shaping culturally informed therapeutic support.

• Opportunity to support the wellbeing and recovery of survivors and vulnerable communities.

• Personal and professional growth within a values-led, trauma-informed CIC.

• The chance to help build safe, accessible emotional support systems.

What This Role Is Not For

• Individuals seeking purely traditional or hierarchical clinical roles.

• Those unwilling to work within a survivor-centred, culturally responsive framework.

• People expecting rigid systems without collaboration or community engagement.

A Final Word

Care is always about people, never just processes.

Trust grows through compassion, professionalism and accountability.
Confidentiality is part of safeguarding, not an afterthought.
Respect and cultural awareness sustain meaningful therapeutic relationships.

Volunteer Role: Marketing & Fundraising Campaign Specialist
Reports to: Service Manager.
Position: Volunteer.
Location: Remote (UK-based preferred)
Time Commitment: Flexible – approx. 3–6 hours per week
About Say Aphasia
Say Aphasia is a charity supporting people living with aphasia—a language and
communication disability that can affect a person’s ability to speak, understand, read, or
write, often caused by stroke or brain injury. Our local support groups offer a safe,
welcoming environment where people with aphasia and their families can connect, share,
and support one another.

Role Overview
We are seeking a volunteer marketing expert to help design and deliver creative
marketing strategies that strengthen our fundraising campaigns. Your expertise will help
us reach new supporters, increase donations, and grow our impact.
This role is ideal for someone with experience in marketing, digital campaigns, brand
strategy, or fundraising communications who wants to apply their skills to a
meaningful cause.

Key Responsibilities
● Develop marketing strategies to support fundraising campaigns
● Help plan and launch digital fundraising campaigns
● Advise on branding and messaging to inspire donations
● Support social media and email marketing strategies
● Identify opportunities for partnerships and sponsorships
● Analyse campaign performance and suggest improvements

● Collaborate with the Say Aphasia team to ensure communications are accessible
and inclusive

Skills & Experience
We are looking for someone with:
● Professional experience in marketing, digital marketing, or fundraising
campaigns
● Strong understanding of social media marketing and audience engagement
● Experience with campaign strategy, storytelling, or brand positioning
● Ability to communicate complex ideas clearly and simply
● An interest in health, disability advocacy, or community organisations

What You’ll Gain
● The opportunity to use your professional expertise to support people with aphasia
● Experience working with a mission-driven organisation
● Flexibility to contribute remotely
● Recognition and references for your contribution
● The chance to help shape impactful campaigns that raise awareness and funds

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Organisation: Make a Smile
Location: Remote (with opportunities for in-person collaboration depending on projects)
Commitment: Flexible, approx. 4–6 hours per week

About Make a Smile

At Make a Smile, we believe in creativity and innovation to ensure children and volunteers alike have the best experience possible. We’re constantly looking for fresh, forward-thinking ideas to improve how we work, and our Innovations Officers play a vital role in bringing those ideas to life.

The Role

As an Innovations Officer, you’ll take the lead on a unique innovation project—overseeing it from idea to reality. Each project is designed to keep our charity current, exciting, and impactful, whether that’s through new activities, resources, or systems that improve how we operate.

You’ll work with and manage a dedicated Innovations Subcommittee, guiding the project through planning, testing, reviewing, and rolling out across chapters. This is a brilliant opportunity for someone who enjoys problem-solving, project management, and bringing creative ideas to life.

The Innovations Officer will:

• Create a clear project outline (aims, budget, timeline, required skills, and success criteria).

• Recruit and manage a subcommittee, ensuring the right mix of skills to make the project a success.

• Oversee project administration, including risk assessments, task logs, and reflection templates.

• Design, test, and pilot the project, gathering feedback from volunteers and chapters.

• Evaluate and improve the project through multiple testing rounds before rollout.

• Support full implementation, ensuring it becomes embedded into the charity’s work.

• Keep trustees updated with regular progress reports and updates at leadership meetings.

What We’re Looking For

• Strong organisational and project management skills.

• Creativity and a problem-solving mindset.

• Ability to lead and support a team of volunteers.

• Willingness to adapt, reflect, and improve upon feedback.

• An interest in developing new ideas and approaches.

• No specific technical background is required—just enthusiasm and commitment!

What You’ll Gain

• Hands-on experience managing a project from start to finish.

• Skills in leadership, delegation, and innovation.

• The chance to bring your ideas to life and see them make a real difference.

• A collaborative, supportive environment with other volunteers.

Time Commitment

This role is flexible and can be done remotely. We ask for around 4–6 hours per week, though this may vary depending on the stage of your project.