Volunteer team assistant volunteer roles in whitechapel, greater london

The role in a nutshell:

Volunteers help to keep Age UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you!

What will you be doing?

Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.

How would you be supported in this role?

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.

Why do we need volunteers in this role?

Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.

Additional information:

We offer a variety of flexible shifts for volunteers.

What skills, interests or experience might be helpful in this role?

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.

 

 

 

​We usually only hold new volunteer inductions at the start of each school term, we will confirm the next date once you have applied.

Action for Refugees in Lewisham works to relieve poverty and isolation amongst refugees, asylum seekers and other vulnerable migrants in Lewisham. At the Rainbow Club supplementary school we aim to help children between the ages of 4 and 11 to improve their literacy, numeracy and social skills in a friendly and supportive environment.  We need your skills and enthusiasm to assist the teacher in the delivery of a literacy and numeracy class and work with other volunteers to develop a programme of recreational activities. The Rainbow Club runs on Saturday mornings during term-time.

Your duties will include:

• Arriving punctually for the 9am briefing by the Rainbow Club Headteacher;
• Working in a team with other volunteers and teachers to deliver literacy, numeracy, arts, sport activities – this includes ensuring children remain engaged throughout the lesson and carry out set tasks as instructed by the teacher;
• Working one-to-one with specific children if and when required;
• Filing classroom work and homework in children’s individual files and keeping all materials and resources tidy and properly stored;
• Liaising with parents as and when required for example distributing leaflets and news about future meetings and events and also assisting with parents' day;
• Following the teacher’s policies on discipline and classroom management;
• Supervising the children during break times;
• Supporting the children during class trips;
• Ensuring classrooms are clean and tidy at the end of each day – this may include being part of a regular team rota;
• Providing feedback and comments to the Rainbow Club Headteacher when required.

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About the CARAS ESOL Team:

Our award-winning ESOL project offers English language classes to adults at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling people to attend college and access other services in the future.

About the Role:

CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face adult ESOL classes in Tooting. Volunteers in this role are required to commit to at least one 2-hour session every Wednesday during these times: 

• Mondays ESOL 9:30 to 13:30

• Tuesday 9:30 to 11:30

• Tuesday One-to-one employability and language learning support 15:00 to 17:00 

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer tasks and responsibilities:

• Providing learners with one-to-one or small group support within ESOL classes; 

• Helping to set up the classroom and provide learners with classroom resources;

• Attending and contributing to volunteer debriefs after each session; 

• Making use of any community languages you may know to help students during the class; 

• Working collaboratively as a team and helping to shape the project; 

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential; 

• Assisting participants to recognise and celebrate their achievements; 

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.  

Requirements: 

Essential: 

• To be 18 years or older; 

• Able to travel to our community centre in Tooting (travel expenses can be reimbursed); 

• An interest in education and English language teaching; 

• To be non-judgemental and able to engage with people from diverse backgrounds; 

• To be reliable and punctual; 

• Excellent communication skills, especially with people who are new to English; 

• The ability to volunteer on Mondays or Wednesdays during Wandsworth term time for a minimum of three months; 

• Currently resident in the UK; has asylum-seeker or refugee status 

• *Able to provide five years’ worth of addresses, and willing to undergo a DBS check; 

• Able to attend volunteer induction training (online) prior to start of role. 

 *DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK. 

Desirable: 

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish. 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

• Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering; 

• Be able to access relevant training, including safeguarding training. 

Childline is a vital service available 365 days a year to support children and young people, whatever their worry or concern. Childline London currently have vacancies for Volunteer Counsellors

If you are interested in volunteering for Childline in London and want to find out more about the roles available, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:

• Meet with staff as well as volunteers to ask any questions you may have
• Learn more about the application process and your volunteer journey

Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.

Please note: You need to be at least 16 years old to apply for this role

Join FARA, a charity with over 30 years of experience and 40 charity shops across London. Our New Kings Road store is looking for a dedicated Retail Volunteer to assist us on a Thursday. By volunteering with us, you'll not only support our charitable work but also contribute to creating a positive experience for our community of customers. You'll also play a key role in ensuring that items FARA cannot sell are responsibly redirected, helping us further our commitment to a sustainable economy.

The Role:

As a volunteer, your responsibilities will include (but are not limited to):

• Assisting customers behind the till
• Assisting with the placement of merchandise on shelves
• Creating engaging displays
• Greeting and assisting customers

The Volunteer:

We’re looking for someone who:

• Has a genuine passion for volunteering
• Is friendly, approachable, and enthusiastic
• Ideally connected with the local area

What’s in it for You?

At FARA, our shops are run by welcoming, collaborative teams where everyone works together. You'll gain valuable experience, working alongside supportive colleagues who help each other develop, challenge, and celebrate each other's contributions. Full training will be provided, and we offer a positive and safe environment where you can learn and enhance your skills.

Your Time:

Our shop operates from 10:00 to 18:00, and we're looking for someone who can volunteer for a minimum of 4 hours on a Thursday. We are happy to accommodate flexible hours to fit your schedule.

If this sounds like the role for you, please click the "Apply" button.

FARA is committed to creating an inclusive environment. If you need any reasonable adjustments during the application process, please don't hesitate to let us know.

As a SANEline volunteer, you will support callers who contact SANE's national, out of hours, helpline, SANEline, and make a real difference and support people affected by mental illness. 

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness, including families and carers. SANEline volunteers provide telephone emotional support, information and guidance to those who call our helpline SANEline. 

Hours and location: Our trained volunteers support on our helpline, between 4-10pm, 365 days a year. Volunteering training and shifts takes place in North London. All volunteers must be aged 21 years or over.

SANEline Volunteers provide support to callers with a wide range of mental health problems via our confidential crisis line.

We are looking for warm, compassionate, understanding people who are good communicators to join our services team as a volunteer. You don’t need to be a mental health expert: empathy matters more than academic qualifications or experience, and we’re keen to hear from people of all ages and walks of life.

Benefits to the volunteer: High quality training and regular social events for the volunteer community.  

Many of our volunteers find they benefit from these skills in their professional lives, where SANEline volunteering experience can prove invaluable for entering the field of mental health, as well as their personal lives.

SANE aims to:

·         Raise awareness and understanding of all mental health conditions.

·         Combat the stigma surrounding mental illness and fight to improve frontline services for individuals and carers.

·         Provide support, information and guidance through its helpline SANEline, email and ongoing support services, Textcare and Online Forum.

·         Promote and host research into the causes of mental illness and the effectiveness of treatments and therapies at the Prince of Wales International Centre for SANE Research in Oxford.

Our high-quality training programme helps volunteers develop the knowledge and skills needed to support the people who turn to us for help. We also offer further training and on-going development, which includes regular support from the senior team and personalised feedback.  

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Our busy Homework Club is part of our delivery of child and family support services, in order that low income and vulnerable families have improved access to services, employment opportunities and life chances.

Do you have some teaching or coaching exeperince either as a parent, classroom assistant or teacher? On Fridays afternoons from 3.30-5.30pm the Centre provides an after-school Homework club during term time. Children from three local primary schools, and a few from Year 7 attend the club.  Many come from families where English is a second language.

Volunteers sit on a table with 1 or 2 children and provide help with their homework, maths and English work mostly, and some reading.  Volunteers commit to one session a week on Friday (3.30 – 5.30pm). 

Our Mission

Each Person Matters: The Cardinal Hume Centre enables families, children and young people to overcome poverty and avoid homelessness.

What are we looking for?

• Ideally you have some experience in teaching, either professionally, voluntary or at home with your own children. 
• You are friendly, patient and can have rapport with children easily.
• Able to help with maths and English at primary school level. 

What is the time commitment?

• Ideally at least one academic term
• Fridays, 3.30 – 5.30pm at The Cardinal Hume Centre and we are trialing an outreach sessions at a local Library & Hotel on otger weekdays

How will you be supported?

• You will be supported by the Family Services staff team. 
• You will have access to wide range of e-learning topics.  Child safeguarding and fire safety awareness is mandatory for all new volunteers.
• You will be reimbursed for travel expenses.

Join FARA, a charity with over 30 years of experience and 40 charity shops across London. Our Chiswick Kids store is looking for a dedicated Retail Volunteer to assist us a minimum of 4 hours per week. By volunteering with us, you'll not only support our charitable work but also contribute to creating a positive experience for our community of customers. You'll also play a key role in ensuring that items FARA cannot sell are responsibly redirected, helping us further our commitment to a sustainable economy.

The Role:

As a volunteer, your responsibilities will include (but are not limited to):

• Tagging clothes
• Pricing books
• Assisting with the placement of merchandise on shelves
• Creating engaging displays
• Greeting and assisting customers

The Volunteer:

We’re looking for someone who:

• Has a genuine passion for volunteering
• Is friendly, approachable, and enthusiastic
• Ideally connected with the local area
• Has a minimum of 4 hours per week to volunteer with us

What’s in it for You?

At FARA, our shops are run by welcoming, collaborative teams where everyone works together. You'll gain valuable experience, working alongside supportive colleagues who help each other develop, challenge, and celebrate each other's contributions. Full training will be provided, and we offer a positive and safe environment where you can learn and enhance your skills.

Your Time:

Our shop operates from 09:30 to 17:30, and we're looking for someone who can volunteer for a minimum of 4 hours per week. We are happy to accommodate flexible hours to fit your schedule.

If this sounds like the role for you, please click the "Apply" button.

FARA is committed to creating an inclusive environment. If you need any reasonable adjustments during the application process, please don't hesitate to let us know.

Join FARA, a charity with over 30 years of experience and 40 charity shops across London. Our New Kings Road store is looking for a dedicated Retail Volunteer to assist us on a Thursday. By volunteering with us, you'll not only support our charitable work but also contribute to creating a positive experience for our community of customers. You'll also play a key role in ensuring that items FARA cannot sell are responsibly redirected, helping us further our commitment to a sustainable economy.

The Role:

As a volunteer, your responsibilities will include (but are not limited to):

• Assisting customers behind the till
• Assisting with the placement of merchandise on shelves
• Creating engaging displays
• Greeting and assisting customers

The Volunteer:

We’re looking for someone who:

• Has a genuine passion for volunteering
• Is friendly, approachable, and enthusiastic
• Ideally connected with the local area

What’s in it for You?

At FARA, our shops are run by welcoming, collaborative teams where everyone works together. You'll gain valuable experience, working alongside supportive colleagues who help each other develop, challenge, and celebrate each other's contributions. Full training will be provided, and we offer a positive and safe environment where you can learn and enhance your skills.

Your Time:

Our shop operates from 10:00 to 18:00, and we're looking for someone who can volunteer for a minimum of 4 hours on a Thursday. We are happy to accommodate flexible hours to fit your schedule.

If this sounds like the role for you, please click the "Apply" button.

FARA is committed to creating an inclusive environment. If you need any reasonable adjustments during the application process, please don't hesitate to let us know.

Remote (Hybrid optional)
Unpaid role, expenses paid
Voluntary
Actively Interviewing

Job Description

Location: Remote (open to hybrid working—coordinate in-office days with the team and Michelle)
Time Commitment: 10 hours per week (includes the Grants & Finance meeting)
Meetings: Required to attend the Grants & Finance monthly online meeting held every first Thursday of the month at 11:00 AM

Do you have a strong background in finance and a passion for securing funding for community-based initiatives? We’re seeking a Volunteer Project Manager to lead and coordinate our Grants & Finance Team, helping us access essential funding and manage financial resources to support life-changing programmes.

What You’ll Do:

• Lead and manage the Grants & Finance Department

• Coordinate and chair monthly team meetings

• Identify and apply for funding opportunities, managing deadlines and submissions

• Track team tasks, monitor progress, and ensure timelines and reporting requirements are met

• Align funding applications with the organisation’s goals and strategic priorities

• Support with financial oversight, including budgeting and expenditure monitoring

• Occasionally attend in-person meetings, if preferred or feasible

Qualifications & Experience:

• Experience in finance or money management is essential

• Bid writing experience is desirable but not essential

• Excellent knowledge of Excel is preferred

• Prior experience in grants, fundraising, or nonprofit finance is a plus

• Strong attention to detail and ability to manage multiple deadlines

• Good written and verbal communication skills

• Comfortable using remote tools and working independently or in teams

Benefits & Impact:

• Help secure critical funding that directly supports children and vulnerable communities

• Gain hands-on experience in financial planning, grant writing, and team leadership

• Flexible volunteering structure tailored to your availability

• Contribute meaningfully to a mission-driven organisation

• Develop your skills and expand your network within the charity sector

• Receive ongoing support, recognition, and opportunities for growth

Job Title: Legal  Assistant                                                                                

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Legal Assistant to support the organisation in ensuring legal compliance and best practice across all departments. This remote volunteer opportunity is ideal for someone looking to gain hands-on legal experience within the nonprofit sector while contributing to a meaningful community-focused project.

Position Overview:
The Legal Assistant will play a key role in ensuring that Quilombo UK’s operations—including its programmes, policies, and partnerships—are fully compliant with current UK legal standards. The role involves reviewing legal documentation, supporting contract management, advising on compliance issues, and assisting teams such as HR, Marketing, and Funding to uphold required legal frameworks. This is a fantastic opportunity for a legally trained individual seeking to apply their knowledge in a purposeful, community-led environment.

Key Responsibilities:

Legal Compliance & Advisory:

• Assist in ensuring that projects, policies, and operations are legally compliant with up-to-date UK legislation and regulatory standards.

• Provide legal support in reviewing and interpreting organisational contracts and documents.

• Work with HR to review onboarding documentation and volunteering agreements.

Cross-Departmental Collaboration:

• Offer legal guidance to teams across Marketing, Funding, HR, and Finance to support compliant decision-making.

• Ensure all documentation and activities across teams are aligned with internal legal standards.

Contract Management & Documentation:

• Support the creation, organisation, and maintenance of contracts and legal documents.Assist in ensuring all terms and conditions are clearly communicated and upheld.

Research & Reporting:

• Conduct legal research as needed to support internal inquiries and programme development.

• Prepare reports or summaries for leadership as requested.

Required Qualifications:

Education:

• Degree in Law or equivalent legal qualification (or significant progress toward one).

Experience:

• Experience or strong knowledge of legal documentation, UK employment law, or contract management.

• (Desirable) Experience in a legal assistant or paralegal capacity.

Skills:

• Excellent legal research, writing, and document-review skills.

• Good understanding of UK legal frameworks relevant to nonprofit organisations.

• Strong time-management and organisation skills.

• Ability to maintain confidentiality and demonstrate high professional integrity.

• Excellent communication and collaboration abilities.

Benefits:

• Contribute your legal expertise to a culturally rich and community-driven project.

• Gain experience applying legal knowledge within a real-world, cross-functional environment.

• Collaborate with a diverse team and support meaningful social change.

• Flexible working hours and full remote access.

• Local travel reimbursement (when applicable for in-person meetings or events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face study programme called ‘Get Ready for School.’ 

This programme is attended by young people out of education and is based in Tooting on Mondays and Wednesdays. Core delivery of the programme includes English, Maths, Digital skills, complemented by Reading and Writing for Pleasure.

Volunteers in this role are required to commit to at least one 2-hour session per week, during these times:

• Monday 10am - 3pm
• Tuesday 2pm - 6pm
• Wednesday 11am - 6pm

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer  Tasks and Responsibilities: 

• Providing learners with one-to-one or small group support within ESOL classes;

• Help young people to build confidence in digital literacy;

• Helping to set up the classroom and provide learners with classroom resources;

• Engaging learners in informal conversations or games during breaks to help them practice their conversational English.

• Checking the session plan aims with the lead teacher and assisting learners achieve them;

• Attending and contributing to volunteer debriefs after each session;

• Making use of any community languages you may know to help students during the class;

• Working collaboratively as a team and helping to shape the project;

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;

• Assisting participants to recognise and celebrate their achievements;

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.  

Requirements: 

Essential 

• To be 18 years or older;

• Able to travel to our community centre in Tooting (travel and food expenses can be reimbursed);

• An interest in education and English language teaching;

• To be non-judgemental and able to engage with people from diverse backgrounds;

• To be reliable and punctual;

• Excellent communication skills, especially with people who are new to English;

• The ability to volunteer on Monday mornings and Wednesday afternoons/evenings during Wandsworth term time for a minimum of four months;

• Currently resident in the UK; has asylum seeker or refugee status

• Able to provide five years’ worth of addresses, and willing to undergo a DBS check (DBS and proof of residency is not necessary if you are a Caras community member who is more recently arrived in the UK);

• Able to attend volunteer induction training (online) prior to start of role 

Desirable 

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish. 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering 

To Apply: 

To apply for this opportunity, download and complete the CARAS volunteer application form from the CARAS website using this volunteer role description to inform your answers with email subject header “Youth ESOL Teaching Assistant Volunteer”. 

Successful applicants will have an informal meeting with a member of the CARAS learning staff team and a community member. These meetings will be on a rolling basis so apply ASAP! 

 All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. 

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

Join us in leading positive change!

Quilombo UK is looking for an experienced Research Assistant, who would love to join a growing organisation.

The Research Assistant role offers a great opportunity for the right person who is looking to: 

• Gain experience in the Third Sector. 

• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Since its creation, Quilombo UK has collected a great amount of information, evidence and items through projects, fundraisers, events etc.

• We are looking for a team member to find published materials related to Quilombo UK key objectives and interests, especially cultural and racial diversity, and stereotypes in UK communities. The materials include all types of evidence, articles, journals, newspaper columns, local and global news stories. 

• The researcher will help to collect information that can be used as an evidence base to help inform future activities, and also in exhibitions, workshops, and community events. 

• We are looking for a self-starter who can source, collect, and share relevant materials independently. You will also be working closely with our Professional Development Programme participants in relevant areas such as Marketing and PR.

• Provide written reports as and when required. To undertake additional duties as required for the role.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills and be able to explain concepts and projects concisely and accurately. 

• You will be self-starting and willing to research the various projects that we have carried out and catalogue all the evidence collected.

• You will need to have good communication and team-working skills as you will be working closely with Marketing & PR and other members.

• Committed to working with the community with a passion for helping others less fortunate.

• Be computer literate - a good understanding of Microsoft Word is essential and Excel skills are beneficial although support from other members will be provided if necessary.

• To show professionalism at all levels and in all environments 

• Be a strong team player.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Proficiency in Microsoft and Excel

• Can work without much supervision.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Based in either our Main Gallery or Stables Gallery, the role is integral in providing a high-quality visitor experience by bringing our gallery spaces to life by welcoming and engaging visitors, as well as sharing your passion and the stories of our exhibitions.

Tasks and Responsibilities 

• Welcoming and engaging visitors in a warm and friendly manner 
• Interpreting our gallery spaces, exhibition content, the Richmond Borough Art Collection and the gallery’s history for all ages and abilities
• Being a visible presence in our galleries, ensuring everyone's safety and the security of our exhibitions
• Guiding visitors around the gallery and wider site
• Monitoring visitor numbers and contributing to evaluation initiatives 
• Representing the Gallery and Richmond Arts Service

What we hope you will get from the role 

• The opportunity to engage with people and communities from the local area, West London and beyond
• Opportunity to develop interpersonal and communication skills
• -An insight into the day-to-day running of a contemporary art gallery and museum crossing a range of sectors 
• Opportunities to engage with artists and learn about their practice
• An understanding of the breadth of arts activity offered by Richmond Arts Service 

Training and Support 

We will provide training and an induction which covers all aspects of the role. On-going support and supervision will be provided by staff throughout your time with us. Additionally, there are regular training sessions to supplement and further your initial training, as well as a varied programme of volunteer events and activities to join in, meet people and learn something new!

We offer a tour of our exhibitions with the artist(s) or a member of staff prior to their opening. This will give you a first hand insight into the concept, processes and artist’s vision behind the exhibition. 

Desirable qualities and experience 

• Enthusiasm for meeting and engaging with people and sharing information
• Interest for contemporary art, history and/or heritage 
• Able to answer enquiries in a friendly and helpful manner 
• Willingness to learn 
• Enjoys being part of a team 
• Ability to complete tasks independently 
• Good time keeping 

Availability 

The gallery is open to the public Tuesday to Sunday, 10am – 5pm, with two volunteer shifts a day, 10am – 1pm and 1pm – 5pm.

We ask for a minimum commitment of one shift every fortnight, although there is flexibility over scheduling.

Location 

This role is based at Orleans House Gallery, in either the Main Gallery or Stables Gallery. 

Expenses 

We will cover travel expenses up to £17 per day.