Volunteer team member volunteer roles

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

What you can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role – you can choose what you’d like to get involved with, for example:

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 
• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
• championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
• photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Do you envisage a world free from animal suffering?

Do you want to use your time to help end the abuse of animals raised for food? If so, we'd love for you to join our volunteer community!

Why join The Humane League?

We exist to end the abuse of animals raised for food. We do this through delivering corporate-focused and legislative campaigns, demanding better animal welfare with an effective and pragmatic approach. You will help power our campaigns and make change happen.

The actions you take will play a vital role in opening the eyes of the general public to the truth of factory farming and place vital pressure onto our corporate targets. Your contributions will help reduce animal suffering and bring an end to the worst and most widespread abuse of animals raised for food.

We are currently looking for new volunteers to join us, especially in the following locations:

• Bristol
• Glasgow
• Hampshire
• Leeds
• London
• Manchester
• Oxford
• Sheffield

As a Campaign Volunteer, you will help us achieve change for animals by:

• Joining in-person events locally and nationally
• Including peaceful protests, public outreach and social meet-ups
• Events are organised by your local Grassroots Organiser or THL staff
• Travel and food expenses are available, to ensure as many people can attend as possible
• Taking part in campaign actions from home
• This may include writing emails and letters, making phone calls to companies, connecting with your MP and taking social media actions
• In addition to this, you can order leaflets and stickers to distribute locally for awareness raising
• And much more!

This flexible and rewarding role is perfect for those looking to make a difference for farmed animals but without a strict time commitment. Around 4-6 hours a month is the average for this role, depending on how much you choose to get involved with.

No prior experience is required, just a passion and drive to make a difference to animals. Whether you're retired, working full time, a student, or somewhere in between - we would love to welcome you.

Join today to start taking action and help us move forward, step by step, to a kinder world free from animal suffering.

PLEASE NOTE: we aim to get you started within 1 week of your application so please ensure this is the right time for you to onboard with us!

Disclaimer:

The Humane League UK is committed to building a diverse, equitable and inclusive team. We are an equal opportunities organisation and welcome volunteer applications from all people, regardless of their race, sex, age, religion, disability, neurodiversity, orientation, gender identity or expression. We particularly encourage those currently under-represented in the animal movement to join our team – individuals who are Black, Indigenous or People of the Global Majority, a person who is differently abled, and people who are LGBTQIA+.

We endeavour to make all our events and activities as inclusive as possible, with accessibility at the forefront of our minds - not as an afterthought.

If you prefer to apply in another way, or you have alternative requirements you’d like to discuss, please don’t hesitate to contact us.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

About Kith & Kids
We provide activities, opportunities, information and support for people with a learning disability or autism, their parents and siblings.
For all our projects and activities we are dependent on volunteers.

ELSP shop volunteers
Flexible timings, 4-hour time slots

We are currently looking for energetic and enthusiastic volunteers to join us in our boutique charity shop in Enfield, EN2.

Volunteers have a fantastic opportunity to help shape our members work experience placements within the shop.  You will support our members will all aspects of working in a charity shop, including using the till and customer service and spend time with them to review the skills they have learnt at the end of each shift.

What you'll do
At the shop you will be paired with one of our members with a learning disability or autism. You'll support and encourage them to complete the job/role they have been given for that specific day and encourage them to practice their social skills by interacting with the public in a polite and friendly manner.

You will also encourage them to work as part of a team and engage socially with staff and volunteers present in the shop.  You will build their confidence and encourage them to take on new challenges.

Requirements

What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 20.

How much time?
There is no minimum commitment, however the more time you spend with our members the more you get to know them and can better support them.

What we can offer you
We can reimburse your travel expenses.
We'll also provide excellent training before you start and lots of helpful support.

By volunteering at our shop you will also:

• Use and develop your skills
• Learn something new!
• Increase your confidence
• Meet new people and make friends
• Gain experience for (other) work
• Give something back to the community
• Do something fun and satisfying in your spare time
• Challenge yourself
   

What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.

This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and gives the opportunity to develop some new skills and expand your knowledge in our workshops.

Topics we cover include:

• Communication
• Autism
• Supporting emotions
• Safeguarding
• Creativity & Participation
• Epilepsy
   

When do I need to come?

Volunteers must attend training and complete a free DBS check before taking part.

We'll be running face-to-face training in north London starting on the 24th May with lots of other dates to choose from.

In the meantime, we'll be meeting volunteers online from mid-April.

Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.

Volunteer Role

Stock Volunteer

Volunteer Manager

Shop Manager

Where you will be based

Shop: Oxfam Shop Helmsley

Why we want you.

Please note: This role is only suitable for applicants aged,

18 and over.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide full.

training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be.

looking for work experience, the opportunity to meet new people, or keep,

active.

By volunteering with us in one of our amazing retail spaces

you will be raising essential funds for Oxfam – all whilst,

learning new skills and meeting some incredible people.

What you will be doing

Undertaking shop related tasks agreed with the Manager, for example:

Selecting, sorting, and pricing donated stock.

Chatting to customers who drop off donations and other members of the

team.

Preparing stock to be put out on the shop floor, ready for sale.

Researching valuable and vintage stock.

Photographing and listing items for the online shop.

This role may include occasionally lifting boxes. We prioritise a safe

working environment and provide comprehensive health and safety,

training to all volunteers.

The skills you need.

We ask that you are reliable and on time for your volunteering.

Full training and support are given for this role - no prior experience is

required

Happy to be part of a team and collaborate effectively with others.

What's in it for you.

Some lunch and travel costs paid (speak to the Manager first to

understand what is covered)

Access to training and development

Grow your confidence and meet new people.

Flexible volunteering schedules that fit your lifestyle

Free confidential support by the Retail Trust

Possible references for future employers

Disclaimer

Additional information:

We warmly welcome everyone to apply and are dedicated to creating an

inclusive and diverse environment. If you have any particular needs,

please talk to the Manager, and we can consider possible adjustments.

We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please

speak to a manager for assistance.

Travel Radar provides high quality and relevant news across the Commercial Aviation & Air-Travel sectors. Having grown rapidly since 2015, we've gone on to become one of the leading providers of Aviation News available online. We bring exciting and interesting travel news 24/7 from around the globe to a reach of over 20 million users, with the aim to be a free, independent and unbiased source of news and information.

Travel Radar is growing; We are looking for a experienced and skilled Operations Manager to join our team and support our growth by supporting our Editorial volunteers in the smooth operations of the organisation. You will have a hands-on role managing a busy team within the organisation, composed largely of volunteers and interns.

Responsibilities and A Little More About the Role:

• Coordinate management activities and operations to secure efficiency and compliance to company policies
• Supervise department staff and divide responsibilities to ensure KPIs are met
• Hold a monthly department meeting with team members
• Handle a team inbox and handling internal correspondence as required
• Submit timely reports and prepare presentations/proposals as assigned
• Other administrative tasks to support the smooth running of the department

Who We're Looking For:

• Passion for Business/Organisation Management, Administration and Office Management is ideal
• Willingness to learn new skills, software and (likely) a new industry - Aviation and Air-Travel
• Great communication and teamwork skills
• Proficiency in the Microsoft Office365 Suite (Word, PowerPoint, Excel)
• Interpersonal skills and ability to interact and work with staff at all levels

Why volunteer at Travel Radar?

• Fully remote position
• Perkbox / Discount Program with over 4,000 deals and discounts
• Great Training and Learning Resources, including a CPD Level 5 Accreditation in Business Administration
• Option to gain a recognised CIPD award (through experience) funded by the company
• Latest Tech including free subscription to Office365, Grammarly Premium, Adobe Photoshop and Canva Pro, as well as access to company Chromebook devices and Virtual Machines

Additional Information:

Commitment per Week: 5hrs per week (Approx)

Reports to: Chief Content Officer

We are looking for a Program Coordinator for our Scouts Program based in Ioannina, for a minimum commitment of 6 months.

In this role, you’ll be coordinating the daily planning and delivery of activities for young refugees in two refugee camps: Katsikas and Agia Eleni.

The program consists of English language classes, educational workshops and excursions outside of the camp. The program engages around 50 children at each site, between the ages of 8 and 17, the majority of whom are from Iraq, Afghanistan and Syria.

For this role:

Initially, you will work closely with the outgoing Program Coordinator to learn how the program functions. This may last a few weeks and may include preparing and delivering sessions in line with your skills, supporting teachers, and helping organise weekend excursions. This gives us a chance to see your capacities and conduct a thorough handover. 

Role Description:

You will…

• Coordinate, delegate, and manage a team of 4-5 volunteers in the daily operations of the Scouts Program
• Develop current programming in coordination with the Programs Manager and project team member
• Assess impact and effectiveness of the program in line with its objectives
• Plan and deliver effective educational and outdoor activities, within a theme-based, modular curriculum
• Ensure a high quality of program implementation, with the ability to provide behaviour management and safeguarding training to new volunteers
• Directly supervise and support project team to ensure effective inductions and transfer of key skills/knowledge take place between short term team members
• Liaise and collaborate with relevant local and national authorities and stakeholders
• Represent Second Tree in relevant external meetings with international actors (UNHCR, IOM, ASB, Intersos, TDH) or local authorities (municipality, army, police, etc)
• Capture and compile relevant M&E on the program
• Conduct interviews with volunteer candidates

Skills:

You are able to. . .

• Oversee the delivery of program activities and the completion of vital administrative and logistical tasks
• Be accountable and efficient, making sure that tasks that you take up are completed in the agreed timeframe
• Be honest and transparent, being able to give and receive feedback in the most straightforward way
• Have a strong sense of humor, being able to make fun of yourself is key
• Care for people, the interests of the people we work with should always be your first concern
• Instil the values above in the people that work with you
• Prioritise and delegate tasks effectively, ensuring all deadlines are met
• Manage individuals effectively to create a positive team environment in which shared problem solving is encouraged
• Communicate in English, both written and orally
• Learn quickly, managing a wide-ranging and intense workload

Knowledge:

You understand…

• What is required to work and effectively communicate in complex and volatile contexts
• Essential background of the refugee crisis and its impact
• Essential behaviour management techniques which can be employed effectively with children and young people
• Your own personal leadership skills/profile and how to effectively manage a team

We offer:

• Accommodation in a shared house.
• Transportation to/from work.
• After completion of a three-month trial, if you commit long-term, small monthly expenses refund.

In certain periods of the year, demand is extremely high, and the volunteer houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the volunteer houses are full, this would allow us to offer a volunteering opportunity to someone that cannot afford to pay rent.

NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

What you can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role – you can choose what you’d like to get involved with, for example:

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 
• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
• championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
• photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Cats Protection is the UK’s leading feline welfare charity, and our vision is a world where every cat is treated with kindness and an understanding of its needs.

Cats are at the centre of everything we do, and our objectives are homing, neutering and educating people about cats and their care.

We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.

A bit about this role...

Every penny counts when it comes to improving the lives of the thousands of cats and kittens across the UK that need our help each year. Our Collection Box Volunteers help us raise vital funds by collecting and distributing collection boxes in their local area. Making a difference can mean as little as raising 20p, which is enough to feed one cat in our care for a day, to £150 which is the average cost of a cat in our care.

What can I expect to be doing?

As a flexible role, you have the choice to be involved in the following:

• Researching local shops, pubs and businesses to place Collection Boxes
• Delivering Collection Boxes to locations
• Recording donations and thanking local businesses and supporters
• Collecting and replacing Collection boxes when they're full
• Sharing your passion for cat welfare and promoting the work of Cats Protection

What are the benefits to you and the cats?

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser. You’ll also have the chance to meet new people and be part of a dedicated team of Volunteers.
Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.

We're looking for someone with:

• Sympathy to cats and our values
• Good communication skills
• Confidence in speaking to members of the public
• Confidence in handling money

How much time is expected of me?

Our Collection Tin Volunteer role is very flexible and can be completed at your own pace, independently with our dedicated support.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection!

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Opportunity to join The Restart Project’s board of trustees

As we embark on implementing our newly formed strategy, we are looking for a finance trustee who can support us by connecting our ambitious goals with financial realities.

Our vision is by 2035, we’ve helped to end the throwaway production and consumption of electrical products. With systemic support, repair and reuse is easier, cheaper and more rewarding for all.

In 2025 we are winning the argument and are now entering a new phase of doing the ‘hard yards’ of getting our ideas implemented. This requires an evolution of our funding model. At the same time, working with companies – who are both part of the problem and part of the solution – poses special challenges for us to get right.

So we are now seeking a committed individual who shares our excitement and can help us realise the opportunities by serving as our finance trustee.

Who are we looking for?

The role would suit an individual looking to support the growth of a small charity, moving us beyond our 10 employees and further strengthening our finance and strategic approaches.

Having trustees with a mix of backgrounds, approaches and perspectives leads to better decision-making. We believe that a governance and accountability structure enriched by multiple voices and intersectional expertise, leads to more thoughtful, informed, just and liberatory strategies, decisions, and practices.

The finance trustee will take the lead at board level on:

• Advise on developing our business model and diversify earned and granted funding sources

• Monitoring and advising on the financial viability of the charity

• Working with staff to develop a three year business plan, our annual budgets and preparing for the yearly reporting to the Charity Commission

• Keeping the Board informed about its financial duties and responsibilities 

Responsibilities as a board member

As well as the finance trustee specific responsibilities above, board members collectively:

• Contribute in giving strategic direction to the charity, setting overall strategy and policy, setting targets and evaluating performance against agreed targets

• Ensure the charity applies its resources exclusively in pursuing its objectives

• Ensure the effective and efficient administration of the charity

• Safeguard the good name and values of the charity

• Declare any conflict of interest while carrying out the duties of a trustee

• Are responsible for the actions of the charity 

• Participate in other tasks as arise from time to time when possible, such as interviewing new staff, helping with fundraising etc.

• Attend quarterly meetings and read papers in preparation for the meeting

• Keep informed about the activities of the charity and wider issues which affect its work

• Be available to staff for advice and enquiries on an ad hoc basis 

Person specification 

We are seeking a finance trustee who has the following:

• Experience in business growth and financial management, ideally with a recognised accountancy or management qualification

• Understanding of charity finance

• A commitment to Restart’s vision, mission and values

• Willingness to devote the time and effort needed to fulfil the role

• A commitment to equity, diversity and inclusion, and to contributing to a positive working culture

Further information is available about both the treasurer and trustee role in the job specifications available on our website.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Just Drop-in are delighted to be looking for a student counsellor to join our experienced and supportive team on placement. We aim to provide the successful candidate with the opportunity to deliver high quality services for young adults who are finding life hard. This exciting role will be at our Macclesfield office with Wednesday evening and Friday & Saturday afternoon all available. We follow the BACP Ethical framework and offer Student placements in accordance with their ‘Good Practice in Action 114 Fact Sheet- Four-way contracting (More information on this can be found in our application pack).

Main Purpose - To provide 1-1 counselling sessions to young adults aged 18-25 years.

Reporting to - Counselling Clinical lead

Hours - 4 counselling sessions a week (as developmentally appropriate)

Length of placement - Negotiable (We would aim to support you in meet your course requirements. Please be aware you may require a second placement if more hours are needed to complete your course in a given time frame).

Other benefits

• A pathway for developing the competencies required to counsel those aged 14 years and above
• A friendly and supportive environment in which to practice
• 1-1 support with a named staff member
• Free relevant training and development opportunities
• Access to a comfortable and private counselling room and resources
• Appropriate insurance

Person specification

• We put young people at the centre of our work and so are looking to work with a student counsellor who enjoys and is skilled in supporting and engaging young people, and has a desire to specialise in young people’s counselling post qualification.
• We are looking for a candidate who shares our values, collaborates well with others and has an ambition to make a difference for local young adults.
• We ask that you are:
  • Studying an appropriate counselling qualification
  • Nearing or already achieved your ‘Readiness to practise’ certificate
  • Working with a clinical supervisor with appropriate young adult experience o A member of an appropriate governing body.
  • Committed to working within best practice guidance, BACP ethical framework, JDI policies and legislation.

Our Values

• Just Drop-In seeks to demonstrate our commitment to promoting a diverse & inclusive community and creating a place where everyone can be themselves and experience success.
• Safeguarding is given the highest priority at Just Drop-In and this priority is evidenced through both our words and deeds.
• We are committed to ensuring any personal data will be dealt with in a way that respects people’s privacy and complies with legal obligations. 

Please contact Just Drop-in for an application pack.

Closing Date and time Monday 7th July 2025 at Midnight

Interviews preliminarily scheduled for Wednesday 16th July 2025

Induction - The successful candidate will be asked to provide availability for induction during August and September 2025

More information is provided within our Application Pack, or you may wish to contact the Counselling Clinical Lead – Helen Lees