World Horse Welfare is an international charity that improves the lives of horses in the UK and around the world through education, campaigning and hands-on care.

An exciting opportunity has arisen for an aspiring individual to join a great team of fundraisers.  The aim of this role is to support the Director of Fundraising with the development and expansion of the charity’s major donors the main focus of this role being charitable trusts and grants. You will be required to engage and retain current and new high level supporters as well as assisting with the coordination of a programme of high value fundraising and engagement events and working with individual supporters.

We are looking for a driven individual, ideally with experience of trust and grant applications within the UK and internationally, or in a fundraising or marketing role within a non-profit organisation. You must possess excellent research and writing skills, show meticulous attention to detail, and be confident and personable with diplomacy in order to deal positively with some of the charity’s most valuable supporters.

The role is based at our head office in Norfolk but working from home for part of the week is currently available due to the current Government restrictions. You will be required to attend events around the UK and at our four centres located in Norfolk, Somerset, Lancashire and Aberdeenshire. Equine knowledge would be advantageous but is not essential.  You must have a flexible approach to your work and be willing to work outside of normal office hours.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.

Sufra NW London is a Community Hub that provides a lifeline to people in crisis – including families living in extreme poverty and people who are vulnerable, homeless or socially isolated. We provide them with the food and support they need to survive, empower them to learn new skills and improve their wellbeing, and help them to find work and become financially stable.

Our core work focuses on providing emergency food aid through our Food Bank and Community Kitchen, but these are gateway services that enable our service users (we call them guests) to access a wider range of services and activities designed to address the root causes of poverty and homelessness. Our services include:

• Food Bank: Last year, we provided emergency food aid to around 3,000 people who cannot afford the basic cost of living. Access is strictly by referral from one of our 60 registered local referral agencies and guests are typically limited to four food parcels a year.
• Community Kitchen: We serve a freshly cooked three-course vegetarian meal every Friday evening. (pre covid) Referrals are not required; the service is open to the community. Last year we served over 2,000 meals, mainly to people who are homeless, socially isolated, food bank users or those in debt or claiming benefits.
• Welfare Advice Service: Our Advice Worker helps people address the underlying problems that led them to our Food Bank – such as benefit disruptions, housing problems and other financial difficulties. The support we provide is ongoing and tailored to the needs of the individual – no matter how long it takes.
• Food Academy: This is an AQA accredited 6-week cookery course that teaches young people about nutrition and healthy eating as well as food preparation and kitchen skills. The course is designed to increase community cohesion, reduce social isolation and improve the health and wellbeing of the families we support.
• Refugee Support: Our Refugee Resettlement Programme helps newly arrived refugees and asylum seekers access the housing, healthcare, training and jobs they need to build a new life in the community. We offer cultural trips, access to ESOL classes, support groups, orientation classes and events to improve integration and independence. 
• Employment Training: We regularly run programmes designed to empower the long-term unemployed to find work by gaining professional skills and experience. Our accredited courses also help with CV writing, work experience and finding work.
• St. Raphael’s Edible Garden: We’ve worked with local residents to turn an abandoned space on the estate into a Community Garden, where we offer horticulture courses and volunteering opportunities for local residents and people with additional mental/physical health needs. The space includes a teaching tipi, a wildlife pond, a chicken coop (with 20 egg-laying hens), an orchard and an abundance of raised beds for growing vegetables and fruit.

Each of these services is designed to lead vulnerable people on a personal journey from crisis to economic stability, social inclusion and active participation in the community. We rely heavily on our dedicated volunteers to ensure that we can deliver our services, and we work closely with faith groups, schools and voluntary sector organisations who provide a wide range of additional support.

About the Role

We are recruiting a Grant Writer & Fund Researcher to lead on sourcing and pursuing potential funding opportunities, as well as writing and submitting grant applications alongside any supporting documentation. This role is primarily focussed on raising funds from grant making bodies including trusts and foundations, corporations and other organisations.

The successful candidate will have excellent writing skills with a particular flair for writing persuasive bids, be a confident communicator and an organised self-starter, with 3 years’ experience in a fundraising role and a proven track record of securing high value, multiyear funds.

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality, and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work to tight deadlines. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and demonstrate the impact of our interventions in transforming the lives of beneficiaries.

Flexible working hours/days are available to fit around childcare or other needs, including some home working.

Cornwall's neurological therapy facility, the Merlin MS Centre, is looking for an experienced fundraiser to maximise income from Trusts and Foundations. Home or work based this is a key role within the charity and candidates should have at least two years paid/voluntary experience in this speciality to build on the success of this income source. The Centre is in a delightful rural setting mid-way between st. Austell and Truro. We are a small friendly team which supports one another. 

Wallace & Gromit’s Grand Appeal works in partnership with Aardman Animations to support Bristol Children’s Hospital and the region’s Neonatal Intensive Care Unit. We are seeking a first-class individual to join our talented fundraising team to help deliver an exciting programme of investment for one of the UK’s leading children’s hospital.

This position will be responsible for building upon the established pipeline of grant making trusts, writing compelling proposals, successfully researching, cultivating and stewarding donors, and growing The Grand Appeal’s support from trusts and foundations to facilitate future support.

We are looking for an individual who is a strong team player, has excellent written and verbal communication skills; a flair for building relationships, and has a passion for our cause to support sick babies, children and their families from across the South West and South Wales.

If this sounds like you, please get in touch!

About The Loss Foundation
The Loss Foundation specialises in providing bereavement support to people who have lost loved ones to cancer; spouses, family members, friends. In response to the pandemic, the charity now also supports people who lose a loved one to coronavirus. Our mission involves providing accessible and varied support to people bereaved by cancer or Covid-19 and helping them learn to compassionately support themselves, carrying out research to learn best practice in grief support, and campaigning to break the taboo of grief in society. We are now moving towards creating a national pathway of cancer and Covid-19 bereavement support by reallocating some of our services online. 
 

Summary
The Loss Foundation is a growing charity and we’re now looking for our first Philanthropy fundraiser, who will be responsible for maximising income from charitable trusts, grants and other philanthropic sources, as well as managing and developing these relationships.

This is an exciting and pivotal role; giving the post-holder the opportunity to work closely with our Founder and help to shape the direction of our fundraising strategy.

Please note a CV and cover letter are required for the application. Applications without both of these will not be considered.

Early applications are strongly encouraged. Applications will be considered on a rolling basis and the role may be filled before the deadline.

Role overview
We are looking for a friendly, enthusiastic and motivated Philanthropy Fundraiser with outstanding written and verbal communication skills and a strong eye for detail.  As an integral member of a small team, your responsibilities will include: securing gifts from Trusts and Foundations, contributing to the development, management and delivery of our cultivation and stewardship programme, keeping in touch with funders by their preferred means to ascertain their priorities, and submitting engaging and well researched funding proposals.

You will use your brilliant interpersonal skills to build relationships across and outside of the charity to support the preparation of accurate and thorough proposals/applications and reports. You’ll use your excellent time-management and organisational skills to ensure that proposals and applications are submitted to deadlines.

And you’re comfortable working independently and organising your own pipeline in line with fundraising targets, as well as collaborating with other team members and supporting with larger applications where necessary.

Main Duties and Responsibilities

Income generation and relationship management

1. Preparing and submitting inspiring, persuasive and well written applications for funding of five figure plus grants.

2. Cultivating and stewarding relationships with current funders, including the preparation and punctual submission of accurate, thorough and well written reports.

3. Proactively keeping current funders up to date with projects, events and organisational developments, etc.

4. Carrying out prospect research to identify relevant new funders.

5. Collating feedback and preparing case studies from beneficiaries as appropriate.

Internal processes

1. Accurately maintaining supporter record via our CRM.

2. Organising personal workload.

3. Developing and updating Cases for Support.

4. Keeping the team up-to-date with fundraising outcomes and sharing successes / challenges.

General Responsibilities

1. To follow the Institute of Fundraising Code and the Fundraising Regulator at all times.

2. To ensure that high quality records are maintained in our CRM and in internal processes in accordance with GDPR. Maintain confidentiality of all information required, including supporters, beneficiaries, staff, Trustees and volunteers.

3. To undertake mandatory training as required and participating in appropriate education, learning and personal development.

4. Take responsibility for being up-to-date with current policies and procedures, fundraising trends, best practice, fundraising law, and ensure the charity adheres to these.

5. To promote the values of The Loss Foundation through your work (Honourable, Compassionate, Progressive, Bold, Personable).

6. Any other duties that may be reasonably requested.

Essential Requirements

1. Strong belief and enthusiasm for The Loss Foundation’s mission  and values

2. Prepared to work in line with our values.

3. Knowledge and experience of the charitable sector with demonstrable success of securing multiple five-figure grants from Trusts and Foundations.
4. Strong prospect research skills with experience of identifying quality new prospects, and a proven track record of securing funding from new Trusts and Foundations.

5. Excellent written and verbal communication skills with the ability to write persuasively and engagingly.

6. Strong proofreading skills and attention to detail

7. Exceptional interpersonal skills with the proven ability to form good working relationships, both internally and externally with people at all levels.

8. Experience of creative proposal writing combined with the ability to demonstrate clear outcomes and impact.

9. Experience of preparing and presenting budgets and a working knowledge of charitable financial accounts.

10.  Ability to work independently under own initiative as well as part of a team.

11.  Ability to meet objectives & targets and tight deadlines under pressure.

12.  Excellent IT skills.

13.  A  clear  understanding and empathy with the issues and challenges that the beneficiaries face when experiencing bereavement.
 

Desirable Requirements

1. Experience of using Salesforce or similar Customer Relationship Management systems.

2. Experience of fundraising for bereavement support.

Please note a CV and cover letter are required for the application. Applications without both of these will not be considered.

Early applications are strongly encouraged. Applications will be considered on a rolling basis and the role may be filled before the deadline.

Note all candidates need to have the right to work in the UK

Registered in Switzerland, Initiatives of Change International (IofCI) is a non-profit membership organization active in 44 countries, with a near century-long track record of spiritual formation and transformation, dialogue, peacebuilding and trustbuilding worldwide. Our tagline is “building trust across the world’s divides.” A priority of IofCI today is to fund our work and in particular our international Trustbuilding Program (TBP) currently active in 7 countries.

We are seeking an experienced Fundraiser to work under contract with IofCI, join our Development and Sustainability team and, as part of that team, play a pivotal catalytic role in helping IofCI prepare for the next generation of its work. We are looking for someone with the relevant skills, and above all someone who is committed to IofCI’s mission and values.  This individual will be responsible for helping to execute our fundraising strategy and move IofC toward long-term institutional sustainability. The Fundraiser will work closely with the Executive Director and the Sustainability team to reach both these goals. The Fundraiser will play a major role in supporting the transition from a largely internally funded organization, to one that obtains substantial resources from foundations and the global philanthropic marketplace. Progress is already being made: $2 million has been secured to leverage the remaining $2.1 million needed to fulfil our work over the next three years. 

The Fundraiser will cultivate long-term partnerships with foundations, corporations, individual donors, and government entities as appropriate.  The job also involves training and supporting some IofCI staff and national affiliate teams in what is required to raise external funds successfully. The Fundraiser is expected to work with the broader network to implement collaboration protocols, to facilitate knowledge-sharing about best practices among national teams to avoid conflicts, and to develop leads in ways that benefit both the national teams and IofCI.

The person must be an experienced researcher and grant-writer, and be experienced at designing electronic campaigns, composing solicitations, and conducting campaigns, thanking donors, and recognizing them appropriately.  For the first six months, the fundraiser will focus mainly externally and on the Trustbuilding Program countries as well as working on other institutional grants.  The fundraiser will research and pursue sources of outside support, and help the Development Officer pursue leads that come from IofC people.

Work is both office and home-based / virtual depending on where the candidate is based.

PRIMARY RESPONSIBILITIES 

• Work with leadership to revise and refine the fundraising strategy, based on a process of continual learning from our experience; 

• Identify and research funding prospects to support the TBP, build up IofCI’s organizational infrastructure, and help national teams; 

• Develop individual strategies for connecting with, cultivating, and soliciting prospects; 

• Implement  a moves management system to track touches, guide cultivation, and help us move strategically to convert prospects into donors; 

• Support the Trustbuilding Program national teams’ efforts to harness their knowledge and contacts, and to identify, cultivate and solicit new funding sources; 

• Work with the Executive Director, the TBP Manager, the Communications Director, and the Sustainability team to develop attractive, compelling communications that support the development and fundraising strategy of IofC International;

• Work with affiliated national teams to help them develop local fundraising capacity that works in coordination with IofCI;

• Some travel [when allowed by pandemic restrictions] to meet with affiliated national teams and donors if necessary to implement our fundraising strategy. 

REQUIRED PERSONAL QUALITIES AND SKILLS  

Candidates should demonstrate the following qualities and skills: 

• Commitment to the core principles and vision of IofC, including spiritual grounding;

• Familiarity with Initiatives of Change or comparable work (desirable); 

• At least a Bachelor’s degree in a relevant field;

• Strong communication and presentation skills (in English); and a commitment to open two-way communication with colleagues and volunteer leaders; 

• Demonstrated leadership and people skills; 

• Proven success as a development professional in the international arena, with independent responsibility for a portfolio of donors; or comparable experience in corporate sales or advocacy; 

• Extensive experience in proposal development and writing in the international arena; 

• Demonstrated skill in cultivation, networking, solicitation, and stewardship of a broad array of donors, including foundations, individuals, businesses, and government entities; 

• Deep research and analytical skills; 

• Problem-solving skills; 

• Resilience and perseverance;

• Clear understanding of the ethics and accountability required in the fundraising field; 

• Ability to juggle multiple demands and remain poised and diplomatic at all times;

• Ability to work with a small integrated core team and with a multiplicity of volunteers from diverse cultures across the globe; 

• Strong computer skills including MS Word and Excel. 

REPORTING AND REMUNERATION 

The Fundraiser will report to the Executive Director of IofCI and will work closely with the Convenor of the Sustainability team.

Remuneration is to be commensurate with relevant experience.

HOW TO APPLY

All applications should include a CV plus a letter of application (max two pages), showing how you meet the requirements of the position. Please provide 2 references; at least one reference should be a professional one.

All applications should be sent to jobs (at) iofc (dot) org by 23 April 2021.

Just the Job is a small charity based in Richmond, North Yorkshire. We are seeking to recruit a Trust & Digital Fundraiser on a part-time basis, as an independent contractor.  You will need to be able to demonstrate experience in managing and developing a successful trust and digital fundraising campaign.

We are in a position to develop the organisation with our Big Green Build, a new dedicated home for Just the Job. You will be responsible for raising the funds to bring this exciting development to fruition.  You will work alongside a dedicated team of staff and volunteers responsible for delivering our projects and will report and liaise with the JTJ manager regularly and the board of trustees monthly.  Explore all possible sources of funds including wealthy individual donors and a digital campaign including Crowdfunding.

Home-based 2 days per week.  1 year contract (with potential extension)

£175 per day

Job Description

Main responsibilities

• Researching, writing and submitting inspirational and compelling applications to trusts and foundations to meet/exceed income targets.
• Maintaining a well-researched pipeline of funding propositions and bidding for appropriate funds.
• Maintaining accurate and up-to-date records and information about prospects, supporters and applications.
• Ensuring all reporting requirements are kept for successful grants in a timely and accurate fashion.
• Producing a monthly report to the board of trustees.

• Working closely with the Just the Job team.

Experience

• Significant experience of managing and developing a successful trusts fundraising programme.
• Track record of securing significant amounts of income from funding bids
• Good level of administrative and organisational competency.

Skills

• Ability to develop positive relationships with key stakeholders and represent the ethos and values of Just the Job.

• Excellent written communication skills with a good telephone manner.
• Developed analytical and research skills with strong attention to detail.

It is an exciting time to be part of the organisation and we’re looking for an enthusiastic individual who can help us develop further and overcome the challenges that lie ahead.

Over the last 18 months the organisation has gone through a significant period of change as we try to reduce our expenditure and increase our income to ensure the branch is sustainable for the future. The branch has no dedicated fundraising resource and has relied upon groups of local supporters to raise the money it requires to operate. The post holder will be required to develop and grow the branches existing fundraising activity in order to meet its fundraising target of £180,000 for 2021, with a view to grow this further in the future.

The Branch Fundraiser will be leading on all fundraising focussing primarily on:

• digital fundraising,
• individual giving,
• corporate sponsorship,
• events
• community fundraising.

There is a good foundation to build upon, but there will be plenty of opportunity to put your stamp on the work of a well-respected local charity. You'll be a key part of a small team so we're looking for an individual who's willing to work hard and excited to get involved. 

Turner Contemporary is seeking a Trusts and Foundations Manager to join the gallery team. This role works with colleagues across the organisation and is pivotal to securing support from the gallery’s largest source of fundraised income.

The Trusts and Foundations Manager will sustain, nurture and grow relationships with trust and foundation supporters and prospects.  The postholder will meet income targets and ensure excellent stewardship, working within agreed priorities. The successful candidate will be organised and resilient, with a good track record in relationship cultivation and management.

Deadline for applications: 9am on Monday 26 April 2021

Interviews will be held on Friday 14 May 2021 and will take place online

Applying for a position at Turner Contemporary
If you wish to apply for a vacancy, please download our application form and the full job description from the Turner Contemporary website, Trusts and Foundations Manager | Turner Contemporary.

Please note that we do not accept applications by CV.
 

We are looking for a Regional Fundraiser to join our small, friendly Fundraising Team on a flexible, part-time basis of 7.5 hours per week and lead on developing local support for Daisy's Dream in Cheshire East. Local support will be in the form of fundraising, volunteers and awareness, ensuring that Daisy’s Dream Cheshire East is able to respond to the needs of children and families affected by life threatening illness or bereavement in its surrounding areas. 

Daisy’s Dream Cheshire East is a recently established arm of the bereavement charity Daisy’s Dream, which has been based in Berkshire for the past twenty-five years and benefits from a dedicated and loyal network of support across the region.

The Regional Fundraiser forms part of our home-based fundraising team who work closely together to deliver a successful and varied programme of fundraising activities including corporate, trusts and grants, community, events and individual giving. The postholder will be based within the Cheshire East area to work together with our Cheshire East based, highly experienced Therapeutic Practitioner, who leads our services to families in the area.

About you

With previous experience of fundraising or transferable skills from a similar customer focussed role, such as marketing or sales, you will be a friendly, personable communicator with the ability to forge wide-ranging and productive relationships. As this is a home-based role, you will be self-motivated, comfortable working under your own initiative and confident in approaching new contacts who may have little or no knowledge of Daisy’s Dream’s services.

You will take a enthusiastic and creative approach to your role, understanding fundraising to be a challenging but rewarding task. You will also be organised with good attention to detail, the ability to spot opportunities and a knowledge or understanding of different types of fundraising. As fundraising for Daisy’s Dream within Cheshire East is still a relatively new venture, you will be confident in trying out new approaches and have a positive attitude towards learning within the role. 

How to apply

If this sounds like you, please send a CV and cover letter explaining how you feel you fit the person specification and detailing your experience in relation to the job description. We'd love to hear from you.

At Young People and Children First, we believe every child leaving care, or who is homeless, can have a safe place to live and receive guidance and support to bridge the critical gap between Foster Care and independent living. We want every young person to develop the life skills, coping strategies and confidence they need to achieve their full potential.

We are looking for an exceptional Senior Fundraiser to plan, lead and implement all fundraising activities and events for our growing charity.  This is a new role and an exciting opportunity to join a passionate and diverse team.  Key responsibilities include:

• Plan and lead on income generation activity for all income streams
• Create a pipeline of support through planned community engagement and events
• Relationship management of existing supporters
• Excellent stewardship and donor care of all supporters
• Contribute to budgeting and forecasting process.

The position of Senior Fundraiser is a leading role in the charity.  You will be responsible for the delivery of successful fundraising activities, trust and grant bids, to help generate and grow income.  You will build on current opportunities and extend the charity’s reach to develop new partnerships and alliances, which will enable YPACF to increase the impact of its work.

This role is for 20 hours and YPACF can be flexible on how this is worked across the working week.  This position is office based, but a mix of remote and office working is currently in place for YPACF staff.

Prospectus is excited to be supporting the team at Autistica in their search for a Trusts and Foundations Officer. This is a new role; part of a wider team expansion. Autistica is proud to be in the top five of the Third Sector Best Charities to Work for 2020 list.

Autistica's mission is to create breakthroughs enabling autistic people to live happier, healthier, longer lives. Their objectives are simple; they want to close the autism life expectancy gap; end health inequality, and ensure autistic people have an equal access to a high quality of life. Later in 2021, Autistica will launch a major campaign to dramatically improve the lives of autistic people. To ensure success, they are expanding their team, which will enable them to reach new audiences and maximise relationships with existing stakeholders.

As the new Trusts and Foundations Officer you will work collaboratively with the team and particularly with the Trusts and Foundations Manager to continue the development of the pipeline of trusts and foundations; with specific responsibility for trusts and foundations who are capable of giving up to £5,000. You will research and identify new prospects and lead on monthly mailings. You will also be responsible for keeping trusts and foundations records up to date using the CRM system, Raisers Edge.

To be successful, you will an excellent writer and communicator. You will have experience of volunteering or working within the charity sector and have an interest in autism and neurodiversity research as well as a passion for ensuring that autistic people have equal access to high quality life. You will be well-organised and willing to learning new skills and processes.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application.

We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply.

The office is in London although currently all employees are working from home. The organisation is happy to consider part time hours, and flexible home/office working. We would be happy to discuss these options with you.

In order to apply please submit your CV in the first instance and begin to prepare your supporting statement (max. 1 side of A4). Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Starting salary from £25,941 - £30,046 per annum with further progression opportunities to £32,817

Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds, talents, perspectives and experiences that help to build our global learning community.

Would you like…

• To fundraise for a wide variety of interesting projects?
• Access to an office just 10 minutes’ walk from Bournemouth’s award-winning beach?
• Competitive salary with annual opportunities for pay progression?
• Generous holiday allowance, flexible working arrangements, defined benefit pension and health and wellbeing services?
• Plenty of opportunities for training and career development?
• To work with a small, friendly and passionate team where you can really make a difference?

We’re looking for somebody to build on our established trust and stewardship programmes as we aim to take fundraising at BU to the next level. We have big ambitions, interesting projects and excellent contacts – and we are looking for a skilled trust fundraiser to help us grow our income and increase our impact.

We have a highly engaged group of volunteer Fundraising Champions – influential individuals who facilitate introductions to funders and prospects in support of our priority projects – and we also enjoy the support of our Board, University Executive Team and a vibrant alumni network.

If you would like to play a key role in fulfilling BU’s fundraising potential while also making a real difference to our students and the wider community, then we’d love to hear from you.

BU values and is committed to an inclusive working environment.  We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society.  To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Closing Date: (Midnight) Sunday 2 May 2021

As a Grants Officer/Caseworker you will join a busy team of six within GroceryAid, Sandhurst. Our motivated and dedicated team members are focused on supporting people to apply for help, delivering a high standard of client experience and keeping detailed, clear records.

Your days will be rewarding and varied and include acting as the first point of contact and managing a caseload of applicants to ensure all required information is ready for review.

You will have administrative experience of working in a busy, customer facing environment, ideally case holding and working with a vulnerable client group.

Full induction training will be given followed by a structured personal development plan which will include benefits training and a deep understanding of the support and signposting available to clients. Due to governement guidelines we are currently working from home and all IT equipment and support will be provided for this.

Would suit someone who has worked in the charitable or not for profit sector particularly Housing or Advice work.

Knowledge/skills/qualifications required

• Minimum 2 years (must have been worked in one role) caseworker experience working with a vulnerable client group.
• Excellent administration skills with an eye for detail.
• Strong client servicing skills used to dealing with difficult situations.
• Trained and knowledgeable in welfare benefits and financial budgeting
• High energy, drive and passion to deliver the best experience for our applicants whilst working at pace across multiple cases.
• Confident communication skills to ensure that you both collect the information needed and set realistic expectation to clients to enable impactful grants and drive satisfaction.
• Confident with Microsoft Office, and used to working on a CRM database.

​

The Charity

GroceryAid is a benevolent fund which helps people who work or have worked in the Grocery industry. We have been providing emotional, practical and financial support for grocery people since 1857. In the last year the charity has seen an increase in applications for financial support, the number of financial grants paid is up. We are recruiting to meet this increased demand.

Additional information

Location: initially working from home, in the current climate, but then generally office based in Sandhurst, Berkshire

Salary: from £22,000 - £24,000

Hours:  Full-time 34 hours a week

Leave: 25 days (+circa 3 at Christmas)

Excellent pension scheme

Life Assurance

Private Health and Dental Insurance

Please apply with a cover email and CV demonstrating your suitablility for the role and how you meet the person specification. Please apply as soon as possible if you are interested as CV's are reviewed regularly.