Volunteer volunteer roles in barking and dagenham, greater london

A cancer diagnosis brings extra expense from day one. Every child or young person with a cancer diagnosis has a short-term disability and needs to apply for Disability Living Allowance (DLA) or Personal Independence Payments (PIP). The forms are long and complex and sometimes families need advice or support to ensure they include enough information to receive the correct level of financial support.

Your empathy, understanding and ability to identify the key information to enable families and young people to claim financial assistance will have a tremendous impact easing stress and allowing them to concentrate on supporting themselves physically and emotionally.

You will be an important part of the team and provide practical support to young people and families completing DLA and PIP forms which can seem lengthy and daunting to young people, and families. Each family’s needs are different, however support via benefits such as DLA and PIP are usually one of the first recommendations made to families seeking financial advice.

What you’ll be doing:

• Providing face to face to support to families of children and young people with a diagnosis of cancer
• Actively listening to families and asking relevant questions to enable them to identify specific support needs
• Supporting families to complete complex forms to enable them to claim DLA or PIP
• As a key part of the team recognise when to ask for other team members for advice or support

This will include:

• Looking at the DLA/PIP form with the family or young person
• Explaining the information Department of Work and Pensions (DWP) needs
• Coaching the family to include as much detail in their answers as necessary

The practical support required for this role will vary from taking the time to read through an application with a young person or family, who require a second opinion.  Others may require questions to be re-phrased to simplify them and make them more applicable to their lived experience.

You will be providing guidance on how to answer the questions on the forms and useful information to include. It may occasionally include filling in the form with the family/young person when they are not able to complete it themselves

Booking slots will be flexible to meet the individual need (30 minutes up to 2 hours)

There is scope and opportunity in this role for development into supporting families or young people with appeals.

What we’ll give you:

• The satisfaction of using your skills and talents to make a tangible difference in the lives of young cancer patients
• A solid introduction and first-hand experience of working in the charity sector with the opportunity to meet other Teams across the organisation and gain a clear insight into the day-to-day work of Young Lives vs Cancer
• Full induction and training with support from a dedicated volunteer manager
• The support of a friendly and knowledgeable team
• Experience of working with a social care team and opportunity to develop communication and planning skills and advocating for families
• Experience of working with and directly supporting children and young people with cancer and their families
• And of course, we’ll cover any out-of-pocket expenses in line with our Volunteering Policy!

You should be able to volunteer for 2 hours per week during Monday to Friday between 10am and 3pm at our Home from Home in London WC1.  We are flexible as to days or times to fit in with your other commitments.

We may close applications for this role early depending on applications

Role Overview:

The Chair will ensure that the board functions effectively, maintains high standards of governance, and that the charity's mission and goals are achieved.

Key Responsibilities:

1. Board Leadership:

   • Lead the board in setting and implementing the charity’s culture, direction, and strategy.

   • Ensure the board operates inclusively and effectively.

   • Chair board meetings, ensuring decisions are made and actions are followed up.

2. Strategic Direction:

   • Guide the development and implementation of the charity’s strategic plan.

   • Ensure the charity’s activities align with its mission and goals.

3. Oversight and Accountability:

   • Monitor the charity’s activities and ensure high standards of governance.

   • Hold staff members accountable and support their professional development.

   • Ensure compliance with legal and regulatory requirements (this includes Charity Commission and companies House requirements).

4. Close Supervision:

   • Ensure that all members of staff have adequate line management and supervision (not necessarily by the Chair as this may be allocated to another trustee).

   • Act as the primary point of communication between the board and the staff.

5. Direct Involvement:

   • Take a hands-on approach to day-to-day operations, as necessary.

   • Assist in tasks typically handled by additional staff due to the charity’s limited resources.

6. Enhanced Communication:

   • Ensure clear and consistent messaging between the board and the staff member.

7. Financial Oversight:

   • Oversee the charity’s finances, possibly taking on some treasurer responsibilities (currently the board has an appointed treasurer and an honorary accountant).

   • Ensure the charity operates within its financial means.

8. Volunteer Coordination:

   • Recruit and manage volunteers to support the charity’s activities as and when appropriate..

9. Policy Development:

   • Ensure the development, implementation and review of policies to ensure effective and legal operation of the charity.

10. Annual Review:

    • Lead the board in reviewing its structure, effectiveness, delegations, and key policies annually.

Person Specification:

• Leadership Skills: Proven experience in leadership roles, preferably within the charity sector.

• Communication Skills: Strong interpersonal and communication skills.

• Strategic Thinking: Ability to think strategically and guide the charity’s direction.

• Financial Acumen: Understanding of financial management and oversight.

• Commitment: Dedication to the charity’s mission and values.

• IT competency: Able to use cloud-based systems (currently Google Drive)

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Asian MS group. As our Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in the UK to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Co-Group Coordinator for our London Borough of Sutton group. As our local Co-Group Coordinator you’ll take the lead, alongside our existing Group Coordinator, in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the London Borough of Sutton area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Are you a talented graphic designer with a keen eye for youth-friendly aesthetics and a passion for social good? Do you want to shape the visual identity of a brand-new charity that's transforming young lives across London?

REMIX is a dynamic new social mobility charity start-up on a mission to "remix young lives" from disadvantaged backgrounds across London. We aim to guide, mentor, and inspire young people through positive role modelling, comprehensive personal development, and vital employability skills. We have our logo, but we need your creative expertise to bring our brand to life with an impactful, youth-friendly identity.

This is an incredible opportunity to apply your design skills to a meaningful social cause, helping us create a visual language that will attract young people to our programmes, inspire people to volunteer with us, and excite supporters to donate.

WHO WE'RE LOOKING FOR:

We need a creative, and detail-oriented designer who understands how to connect with a youth audience through visuals. You'll likely possess:

• Proven Graphic Design Experience: A strong portfolio showcasing your ability to create engaging, modern, and effective visual content across various platforms.

• Brand Identity Development: Experience in creating brand guidelines or style guides, defining visual elements like typography, colour palettes, imagery, and usage rules. We have a logo already but need a brand identity to go with it.

• Youth-Friendly Aesthetic: A natural understanding of what appeals to young people (aged 14-25) and how to create designs that feel authentic, vibrant, and approachable.

• Versatility: Ability to design for different mediums, including social media, print (booklets, flyers), and digital presentations.

• Attention to Detail: Meticulous in ensuring brand consistency and high-quality output.

• Collaborative Spirit: Eagerness to work with our Trustees and the Brand, Marketing & Communications Manager to translate our mission and existing logo into a powerful visual story.

• Passion for Social Change: A genuine commitment to REMIX's mission and empowering young people.

YOUR ROLE AS GRAPHIC DESIGNER:

In this vital set-up phase, you will be instrumental in:

• Developing a Brand Styling Guide: Collaborating with our team to build a comprehensive visual identity guide. This includes defining our brand colours, typography, imagery style (including photography and illustration direction), logo usage, and overall design principles to ensure a cohesive and impactful look.

• Designing Core Communication Materials: Creating templates and initial designs for:

  • Social media posts: Engaging graphics for Instagram.

  • Information booklets: Designing layouts for programme information, volunteer guides, or impact reports.

  • Presentation templates: Creating professional and appealing templates for pitches to funders and partners.

• Ensuring Brand Consistency: Helping to apply the new brand identity across all our communications, ensuring everything we produce feels distinctly REMIX.

• Visual Storytelling: Translating REMIX's mission and impact into compelling visual narratives that resonate with our audiences.

WHAT WE OFFER:

• The unique chance to define the visual brand of a brand-new charity, directly shaping how we are perceived by thousands.

• An incredible opportunity to apply your design expertise to a profound social cause, seeing your work directly attract young people, inspire volunteers, and secure vital support.

• High levels of creative input and ownership in a dynamic start-up environment.

• Collaboration with a passionate and strategic Board of Trustees and the founding team.

• The deep satisfaction of knowing your designs will help "remix young lives" and build a brighter future for London.

This is a voluntary role to help us establish our core brand identity and initial materials. We are flexible and can work around your availability, including the hours you can support us with. We're also ok if you're only able to support us with only one of these items.

READY TO DESIGN A BRIGHTER FUTURE WITH REMIX?

If you are a talented and passionate graphic designer eager to leave your creative mark on a transformative cause, we'd love to hear from you.

Help us design the visual identity that will inspire and empower us to "remix young lives" across London!

REMIX

EMPOWER. INSPIRE. TRANSFORM.

An ideal opportunity to make a lasting diference in the lives of vulnerable women those who have experienced some form of abuse, violence or trauma and sexual exploitation. To be part of a team providing practical help and support within a women's only space, offering compassionate care and a listening ear. To engage in and also opportunity to lead creative activities, exploring faith and helping build trustful friendships, providing hospitality and friendly conversations. The ability to identify women that may need extra support or referral to external agencies. 

The ideal person volunteering for this role should have the ability to relate sensitively to vulnerable women, with various needs, able to build rapport and boundaries in relationships. A commitment and compassion for our cause, preferably Christian, have good communication and listening skills. Good time management and able to work well as part of a team. Be friendly, approachable, a positive outlook and enthusiastic, with a willingness to learn. Preferably knowledge, understanding or lived experience of sexual exploitation and or domestic abuse, an awareness of the needs of the vulnerable.

East London Waterworks Park is looking for volunteers to lead social media and content creation for communications and campaigning for our community-owned park.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for social media and content creator leads to participate in our community-led working group who are promoting public awareness and support of the project. 

There is opportunity to lead on projects across communications, content creation, social media, PR, newsletters, film, podcasts or any other channels of interest, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You will be at the forefront of our digital strategy to create a huge new biodiverse park and natural swimming ponds. We’re looking for creative and strategic thinkers who can craft compelling narratives and visually stunning content. You should have a deep understanding of social media platforms and analytics tools to measure and optimize our campaigns. Your ability to build and engage with online communities is crucial, as is your skill in managing media relations. We value individuals who are passionate about our mission and can bring fresh perspectives and innovative ideas to the role. You will be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your strategic content creation will be instrumental in fostering a strong connection between our community, the park, and its biodiversity. Your input will help us craft compelling narratives that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability.

Do you have professional expertise you could use to help a good cause? Are you passionate about animal welfare? Trustees manage the affairs of our local RSPCA Branch to promote and provide animal welfare within the branch area. 

We are the Surrey East Branch of the RSPCA, and it's our vision to live in a world where all animals are respected and treated with compassion. 

Main activities: 

• To be familiar with and support the aims and policies of the RSPCA. 

• To be familiar with our branch rules and follow them at all times. 

• To work with your fellow trustees and branch officers to jointly act in making decisions for the best interest of our branch and the RSPCA. 

• To ensure the branch meets all the minimum animal welfare standards (MAWS). Where they are not met, work with national RSPCA staff to meet the standard as soon as practicable. 

• In conjunction with your fellow trustees and Branch support specialist (BSS), to write, adopt, monitor and review a branch development plan setting out the short and long-term aims of our branch. 

• To actively participate in branch committee meetings and attend the branch annual general meeting, and regional conference. 

• To be aware of the outcome of regional board meetings and support regional initiatives. 

• To attend the trustee training course. 

• To actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers. 

• To welcome new trustees and volunteers to the branch. 

About the RSPCA

We’re proud to be the oldest welfare charity in existence

• We were the first to introduce a law to protect animals and we work hard to ensure that all animals can live a life free from pain and suffering. 

• Through our campaigns we raise standards of care and awareness of issues for the animals who have no voice. We push for laws to be changed, improving the welfare of animals on farms, in research labs, in the wild, in paddocks or in our homes. 

• Through investigations and prosecutions, we stand up to those who deliberately harm animals to send out a clear message - we will not tolerate animal abuse. 

• Our highly trained officers tackle neglect and cruelty at every level and are working hard to stamp out large-scale serious, organised and commercial animal cruelty. 

• We believe every animal has the right to be counted as an individual. Animals can rely on us to rescue them when they need us most. To rehabilitate them wherever possible, provide them with the very best veterinary care and to find them new homes, either through rehoming or release.

What are we looking for? 

• Most people aged 18 or over are eligible to become a trustee. You will need to become a member of the RSPCA. Good interpersonal skills are important. You do not need to be an expert, although commitment, common sense and the ability to be objective is vital. 

• Specific skills such as finance, fundraising, project management, business experience, and awareness of employment and/or charity legislation can be useful, but not essential. 

• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and that they accept the post. 

• In addition to our standard declaration of willingness, trustees also need to complete a declaration from the Charity Commission and read their guidance for individuals on who can’t be a trustee or senior manager of a charity. 

What can we offer you? 

• It’s a great way to meet like-minded people who share your enthusiasm for animal welfare. 

• You will have the opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals. 

• New RSPCA trustees are provided with a document “Trustees handbook” and asked to attend a training course which provides information and guidance about a trustee’s role and responsibilities. 

• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch. 

• Volunteer at the heart of the local community. 

Social Friday

Social Friday reinvents the end of the workweek by transforming unproductive Friday hours into a global tradition of purpose, teamwork, and impact—connecting businesses, nonprofits, and communities through hands-on engagement.

Fridays are the least productive time of the week. Work slows down, focus fades, and hours are lost. The numbers are staggering:

• Unproductive Friday hours cost the U.S. economy $1.9 trillion annually.
• 1 in 4 people worldwide feel lonely, struggling to reach their full potential.
• The U.S. Surgeon General calls loneliness an epidemic, costing employers $154 billion yearly.
• Remote and hybrid work has widened the gap, leaving employees more disconnected than ever.
• Societal tensions are rising, creating an urgent need for initiatives that bring people together.

Governments debate the four-day workweek—but what if, instead of subtracting a day from work, we added purpose to Fridays?

We face a choice: -Accept the status quo and keep losing trillions. +Or flip the script, turning Fridays into a force for good.

Social Friday isn’t just a project—it’s a movement. A global tradition in the making that transforms the least productive hours of the week into moments of connection, impact, and purpose, where doing good becomes a habit.

Beyond one-time events, Social Friday is designed to scale into a lasting global movement, embedding social impact into work culture and everyday life.

How It Works

A scalable platform connects businesses, NGOs, and volunteers, transforming Fridays into a global force for change through engagement, collaboration, and gamification.

By integrating leaderboards, challenges, badges, and rewards, Social Friday keeps participation exciting and fosters a culture where social impact becomes part of the routine.

This isn’t just about reducing disengagement. It is about transforming the way society, nonprofits, and businesses connect, creating a future where social impact is a shared responsibility, embedded into everyday life. Social Friday has the power to turn the least productive time of the week into the most meaningful, a global tradition, the Olympics of Giving Back.

Community Coordinator

Volunteer Role Description (remote, unpaid)

Want to Be the Reason People Feel Welcome, Seen, and Inspired?

You’re not just a communicator, you’re a connector. The kind of person who knows how to turn a quick answer into a meaningful moment.

At Social Friday, we’re redefining how people spend their time and how they come together. Through purpose-driven events that flip Friday afternoons into something meaningful, we bring companies, nonprofits, and individuals into a space where doing good becomes a lifestyle.

As our Community Coordinator, you’ll be the friendly face and steady hand that guides participants through the experience. From the first question to the final thank-you, you’ll make sure everyone feels like they belong.

What You’ll Do

• Be the first point of contact for participants—friendly, helpful, and clear
• Guide people through what Social Friday is, how to join, and what to expect
• Support companies and nonprofits with onboarding and logistics
• Gather participant feedback and stories to help us grow
• Work closely with the Event Manager to ensure a seamless experience
• Keep the Social Friday vibe alive: warm, purposeful, and energizing

What You Bring

• Excellent communication skills, written and spoken
• A welcoming, people-first mindset
• Organized and responsive, you follow up, follow through, and keep things moving
• Experience in community engagement, hospitality, customer care, or social initiatives
• A passion for human connection and social impact

We’re looking for someone who gets people, someone who doesn’t just answer questions, but helps every participant feel part of something bigger.

Social Friday is the Olympics of Giving Back. And you’re the one who makes sure no one sits in the stands alone.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

1-2 weeks

MiMIAT Health

At MiMIAT Health, we are empowering heroes with chronic conditions. We offer a multilingual app (iOS & Android), already live across Europe and Kenya, that enables patients to track symptoms, diet, weight, and stool. Soon, they’ll also integrate wearables and upload clinical records, building a unified, patient-owned health timeline.

Chronic disease management today remains highly fragmented, inequitable, and provider-centric, leaving millions without continuous care, especially in low-resource or high-mobility settings. Patients often lose ownership of their own health data, resulting in reactive instead of proactive care, late interventions and detections of flare ups, and preventable hospitalizations. 89% of chronic patients fail to consistently track their condition due to fragmented, manual, or incomplete tools, and 71% of doctors report that disconnected apps and records create gaps in delivering personalized care. In many regions, patients without smartphones or stable internet access are further excluded from digital health innovation.

MiMIAT Health addresses these challenges by creating a unified, patient-driven platform for structured health data aggregation, with mobile and SMS-based accessibility. We tackle the systemic inequities of chronic care access, digital inclusion, and health data sovereignty, aligning with SDG 3: Good Health & Well-Being.

MiMIAT Health is a digital health platform offering a free mobile app (iOS and Android) available in five languages, enabling patients to self-track key health metrics, and soon connect medical devices, and upload clinical documents — building their own continuous health record. By Q4 2025, we are also set to launch SMS-based access to reach digitally underserved populations.

Healthcare providers, with patient consent — particularly in primary and secondary care — can access this real-time data through our web platform, allowing earlier interventions and more proactive care. We offer both our standalone platform and EHR integration, ensuring no provider is left behind and enabling faster, more personalized patient interventions.

We would like you to join our mission, and to see your impact on real people and their families, on real stories, and to feel equally part of MiMIAT's family!

Finance and Fundraising Lead

Volunteer Role Description (remote, unpaid)

�� What are we looking for? We’re looking for a Finance & Fundraising Lead (volunteer, 4–5h/week, with potential for paid FTE based on performance and funding) to help us build the financial backbone of MiMIAT Health as we scale. This is a hands-on, high-trust role for someone who believes numbers can drive impact, not just profit. Based purely on performance and commitment, this role has the potential to evolve into a paid part-time or full-time position as the organization grows and funding permits. You’ll work directly with our Founder/CEO and our COO, shaping how we budget, forecast, raise capital, and build confidence with funders. As we close our pre-seed round and enter the next phase, your contribution will directly influence how we grow, and how many patients we reach. You’ll be joining a committed, purpose-driven team spread across three continents and five countries, all working remotely, all led by mission.

�� What you’ll do? Co-develop MiMIAT’s financial planning, budgeting processes, and 3–5 year financial models to support strategic growth, capital forecasting, and upcoming fundraising milestones. – Create clear, funder-facing materials (budgets, burn rates, strategic use of funds). – Support with fundraising strategy and active pipeline management. – Help structure and track our runway, budgeting, and internal financial processes. – Collaborate on shaping our investor narrative and data room, alongside CEO.

Your 4–5 hours per week won’t just shape a spreadsheet. They’ll shape how fast we reach millions of patients, and how confidently we do it.

�� Who are you? – You’re comfortable building financial models from scratch (projections, P&L, cash flow). – You’ve worked with early-stage startups (pre-seed to Series A), ideally helping raise capital. – You understand what investors need to see, and how to balance strategy with real-world constraints. – You can translate financial complexity into clarity, for funders, partners, and the team. – You’re excited by purpose, not perks. You want your work to mean something. – Bonus if you’ve worked in healthcare or social impact settings.

�� Benefits: – This is a volunteer-based role (4–5h/week), ideal for someone who wants to contribute meaningfully without overextending themselves, designed for someone who believes in the mission and can offer targeted guidance during a pivotal growth phase, but also for someone who understands our current stage and is excited to join at this foundational moment. – MiMIAT has already secured part of its pre-seed round, with additional funding expected to close in Q3 2025. – This role may evolve into a paid part-time or full-time leadership position as funding and scale allow. – You’ll be part of a mission-first team operating across Europe and Africa, and more, and contribute to a product rooted in dignity, equity, and real-world impact. – Gain visibility across top-tier innovation ecosystems including Norrsken Barcelona, ESADE, Google Startups for Sustainable Development, and NVIDIA Inception, all of whom have already backed MiMIAT Health.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

6+ months

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

We are seeking a dedicated Technical Support Specialist to serve as the first point of contact for our application users, including students, instructors, and administrators. This role involves resolving technical issues, supporting user onboarding, and developing helpful resources and documentation. You will collaborate with our digital and product teams to ensure a seamless and stable user experience.

Key tasks

• Serve as the primary point of contact for application users, addressing technical issues and inquiries across various channels including email, chat, and support ticketing systems.

• Diagnose and resolve user interface (UI) issues specifically related to the student application.

• Develop and maintain comprehensive documentation of frequently asked questions and common technical issues to enhance self-service options and improve overall support efficiency.

• Effectively escalate complex or unresolved technical problems to the digital team.

• Provide support for new users onboarding onto instructor and administrator portals, including user training sessions and the creation of helpful support materials like how-to guides and instructional videos.

• Collaborate closely with the product development team to thoroughly test new features and updates prior to their public release, ensuring stability and user-friendliness.

What we’re looking for

• Demonstrated commitment to Roots Academy’s mission and eagerness to contribute.

• Proven experience in a technical support, help desk, or similar client-facing role, preferably within a software or education technology environment.

• Strong problem-solving abilities with a methodical approach to diagnosing and resolving technical issues, particularly related to user interfaces.

• Excellent written and verbal communication skills, with the ability to explain technical concepts clearly and empathetically to non-technical users.

• Familiarity with support ticketing systems and knowledge base management.

• Ability to work collaboratively with cross-functional teams.

• A proactive attitude towards identifying areas for improvement in support processes and user experience.

• Experience in creating user-friendly documentation, training materials, or video tutorials is desirable.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Professional development and practical experience in design and digital marketing.

• Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen.

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.

The Personal Assistant role offers a great opportunity for the right person who is looking to:

• Gain experience in the Third Sector.
• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Managing organisation of meetings and appointment
• Organising events and conferences
• Managing databases
• Implementing and maintaining procedures and administrative systems
• Liaising with staff
• Miscellaneous tasks to support the team.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills.
• Well-organised, proactive, and able to deliver tasks efficiently.
• Good time management
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed.
• Able to participate at least 12 hours a week (2 days, 6 hours each day)

Desirable

• Committed to working with the community with a passion for helping others less fortunate.
• Proficiency in Microsoft and Excel.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours of commitment per week across Monday and Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Types: Part-time, Volunteer

Expected hours: No less than 12 per week

Benefits: Work from home

Schedule:

• Day shift
• Monday to Friday

Work Location: Remote

We are recruiting a new Trustee!

Training Link, a small friendly charity based in Somers Town, near the British Library, is looking for a new trustee to join our Board.

Becoming a trustee for Training Link is an exciting and fulfilling role. The role of a trustee is to ensure that our charity fulfils its duty to its beneficiaries through contributing to the strategic development, effective governance and financial management of the organisation.

About Training Link

Training Link is a small and welcoming charity based in the St Pancras and Somers Town ward of the London Borough of Camden where 18% of residents have no qualifications. We provide a range of IT training, accredited vocational training, employability support, ESOL, one to one literacy support and advice and advocacy, mainly around benefits and immigration. The aim is to help people gain employment or to move on to further education, training or volunteering.

Training Link is a registered charity No 1051662 and a company limited by guarantee.  It is a well-established organisation, set up forty years ago and with a good local reputation. 

Our Team 

There is a staff team of six, mainly working part time for one or two days per week.  There are six regular volunteers and a further twelve or so volunteers providing ESOL (English as a second language) support.  Training Link is run by a Management Committee consisting of the Trustees, Director and three Management Committee members.

The role of a Trustee 

Training Link is governed by a Management Committee which currently consists of five Trustees and three others who support the Trustees. The management committee members make sure that the charity does what it was set up to do and that it is run effectively. The management committee meets approximately every two months.  In between meetings there are smaller sub-groups which meet to address specific tasks such as finance and fundraising.

 The trustees are legally responsible for overall management and decision-making and must act with integrity, openness and honesty.  They need to be willing to give their time to take an active part in running Training Link and they must be committed to Training Link’s diversity and inclusion policy and practice. All trustees are expected to attend at least 75% of Management Committee meetings per year.

Reimbursement of expenses

Trustees and Management Committee members can be reimbursed for expenses such as travel linked to Training Link activities but will not be paid simply for being a Trustee or for carrying out tasks for Training Link.

Becoming a Trustee

To apply, please e-mail us your CV and a short covering letter to Tanya Buynovskaya saying why you want to be a Training Link Trustee and what skills you can bring to our organisation.

The first step is an informal conversation with Training Link’s Director.  You will be given an overview of our current work and will be given further information about our governance, policies and financial situation.

The second step is a formal interview with trustees which will take place in September. If selected, you will be invited to join our Management Committee and will receive a proper induction from both the Director and the Chair of the Board.

You will also be required to give your permission for us to apply for a DBS check for you and you must let us know if you joining us would involve any conflict of interest.

Rewards of Trusteeship

While being a trustee does involve time and commitment, the satisfaction and sense of achievement that you gain from the role more than makes up for this.  We do make a real difference to people’s lives through improving their confidence and skills and providing the opportunity to get accredited qualifications.  And of course, being a charity trustee can open the door to other opportunities.

How to Apply

To apply, please e-mail us your CV and a short covering letter saying why you want to be a Training Link Trustee and what skills you can bring to our organisation. The deadline for applications is Monday 11th August 2025.

Social Friday

Social Friday reinvents the end of the workweek by transforming unproductive Friday hours into a global tradition of purpose, teamwork, and impact—connecting businesses, nonprofits, and communities through hands-on engagement.

Fridays are the least productive time of the week. Work slows down, focus fades, and hours are lost. The numbers are staggering:

• Unproductive Friday hours cost the U.S. economy $1.9 trillion annually.
• 1 in 4 people worldwide feel lonely, struggling to reach their full potential.
• The U.S. Surgeon General calls loneliness an epidemic, costing employers $154 billion yearly.
• Remote and hybrid work has widened the gap, leaving employees more disconnected than ever.
• Societal tensions are rising, creating an urgent need for initiatives that bring people together.

Governments debate the four-day workweek—but what if, instead of subtracting a day from work, we added purpose to Fridays?

We face a choice: -Accept the status quo and keep losing trillions. +Or flip the script, turning Fridays into a force for good.

Social Friday isn’t just a project—it’s a movement. A global tradition in the making that transforms the least productive hours of the week into moments of connection, impact, and purpose, where doing good becomes a habit.

Beyond one-time events, Social Friday is designed to scale into a lasting global movement, embedding social impact into work culture and everyday life.

How It Works

A scalable platform connects businesses, NGOs, and volunteers, transforming Fridays into a global force for change through engagement, collaboration, and gamification.

By integrating leaderboards, challenges, badges, and rewards, Social Friday keeps participation exciting and fosters a culture where social impact becomes part of the routine.

This isn’t just about reducing disengagement. It is about transforming the way society, nonprofits, and businesses connect, creating a future where social impact is a shared responsibility, embedded into everyday life. Social Friday has the power to turn the least productive time of the week into the most meaningful, a global tradition, the Olympics of Giving Back.

Event Manager

Volunteer Role Description (remote, unpaid)

Join the movement turning Fridays into something meaningful.

We’re not looking for someone to plan another meeting. We’re looking for someone who creates moments that matter.

At Social Friday, we bring companies and nonprofits together to flip unproductive Friday afternoons into purpose-driven events. As our Event Manager, you’ll lead the planning and execution of these experiences, from idea to impact.

What You’ll Do:

• Plan and run inspiring, fun, and meaningful Social Friday events
• Coordinate with nonprofits and companies
• Keep timelines, logistics, and communication on track
• Gather content and feedback from events
• Bring energy, structure, and purpose to every gathering

What You Bring:

• Experience in event planning or experiential marketing
• Strong organizational and communication skills
• Creativity, reliability, and a people-first mindset
• Passion for social impact

Social Friday is the Olympics of Giving Back. You’re the one who sets the stage for the opening ceremony.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

1-2 weeks