Volunteer volunteer roles in bath, bath and north east somerset

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

Media Division online

Are you involved with Media? Would you like to make a positive impact doing what you love and

enjoy? IHF needs your expertise in graphics and social media to volunteer your time working

from the comfort of your home.

Volunteers from across the Globe are invited to join our MEDIA team as At Home members or

as part of our Global Leadership Development program. Whether an hour a month or an hour a

day, whether experienced or new; your help is needed. Meet many people from diverse cultures

and socio- economic backgrounds globally, while helping children seeking a brighter future.

The International Humanity Foundation(IHF) is seeking experts and those who want to learn.

Ages 18-95.

MEDIA PR DIVISION

�� GRAPHICS & DESIGN

�� IHF Website / IT

�� IHF Social Media

�� Translation

�� Volunteer Outreach (General Online Outreach Task Team, GOOTT)

�� University Partnerships

�� IHF Newsletter

_____________________________________________________________________

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• Identify gaps where training is required and create content

• Create and deliver training content and training plans for the organisation

• Arranging set training sessions with volunteers

• Arranging new training sessions with volunteers

• Finding topics that is relevant to the organisation that can increase development

• Finding and distributing information on free webinars

Requirements

• Excellent writing and speaking skills.

• IT literacy, including proficiency with Microsoft Office and Google Suite.

• Ability to work well independently and in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Interest in HR and the non-profit sector.

• Experience not required, but any previous experience in HR or administrative roles is a plus.

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us ?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations. We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

What You’ll Gain
•Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

We look forward to hearing from you!

The Opportunity: Fund the Prevention of Burnout  we are developing a predictive wellbeing platform that uses AI and psychological science to predict employee burnout 2-4 weeks before it occurs. We equip managers and organisations with the real-time, data-driven interventions needed to prevent mental health crises, boost team engagement, and reduce costly turnover.

We are currently seeking an experienced volunteer to help us transition from a founder-funded model to a strategically-funded one. Your work will directly secure the capital needed to hire full-time developers and scale our pilots, fundamentally determining our ability to launch and serve the community.

What We Need You To Deliver (Scoped Project):

We are seeking expertise on the UK/EU funding landscape to deliver the following over 10-12 weeks:

1. Grant Strategy & Mapping (Weeks 1-4):

   • Map the UK/EU funding landscape for HealthTech, employee wellbeing, and social innovation.

   • Prioritize 5-7 realistic, high-value grant opportunities (e.g., Innovate UK, Wellcome Trust, or relevant foundations).

   • Advise on our ideal funding positioning (Social Enterprise vs. Charity) for UK funders.

2. Proposal Drafting (Weeks 5-12):

   • Collaborate with our team to draft and refine 1-2 major grant proposals based on the prioritized opportunities.

   • Draft compelling narratives that articulate our technology, scientific methodology, and measurable social impact (e.g., healthcare cost reduction, engagement gains).

What We Provide for Success:

• Dedicated Team: Work directly with the Founder and our Chief Behavioural Psychologist.

• Ready-Made Content: Full technical and impact documentation, including predictive modeling data and quantified ROI (e.g., proven 21-22% productivity gains from engagement).

• Clear Vision: A passionate, evidence-based team dedicated to moving beyond "wellness fluff" to real, preventative action.

Time Commitment & Compensation:

• Time Commitment: Flexible, estimated 6-8 hours per week for a 10-12 week project.

• Compensation: This is a pro bono position, but we offer a commitment to a success-based reward:

  • We are open to discussing a success fee (e.g., 5-10% of funds raised) or equity to be paid/granted once funding is successfully secured.

  • Exceptional performance will lead to a strong professional reference and priority consideration for a part-time paid Fundraising Lead role when funding allows.

Who We Are Looking For:

• 3+ years experience in successful grant writing for charities, social enterprises, or innovative startups.

• Strong knowledge of the UK/EU grant and foundation landscape (particularly for mental health, tech, or social impact).

• A proven track record of securing funding (please detail your successes in your application).

• A belief in the power of preventative technology to solve the employee burnout crisis.

To Apply: Please submit your CV and a brief note outlining your relevant track record and which UK funders you would prioritize first for a HealthTech/Wellbeing non-profit.

Focus Birmingham is a dedicated charity supporting people with sight loss and complex needs, helping them lead fuller, more independent, and more connected lives. We’re currently looking for warm, compassionate volunteers to join us as Telephone Befrienders.

If you can spare just a few hours a week, you can make a genuine difference to someone who is visually impaired and may be feeling isolated. A simple conversation from the comfort of your own home can bring comfort, confidence, and connection to someone who truly needs it.

As a Telephone Befriender, you’ll offer friendly chats, emotional support, and a vital social lifeline — helping people feel heard, valued, and less alone and you won’t be doing it on your own. We’ll support you every step of the way, from application and onboarding to being carefully matched with someone you’ll genuinely connect with.

If you’re ready to brighten someone’s day — and enrich your own — we’d love for you to apply and join our community of caring volunteers.

Quotes from our volunteers -

• Sonia, Telephone Befriender "It's so rewarding knowing that  a weekly phone call to someone can help reduce their feelings of loneliness and isolation for a small part of their day."
• Sacha, Telephone Befriender "One of the greatest gifts is giving my time to support and empower citizens with sight loss."
• Sharon, Telephone Befriender "It gives me great pleasure and satisfaction when I see service users gain confidence and self-esteem, as I believe the be-friending service is making a real difference to their lives".

Dive into lasting impact: Fundraise for East London Waterworks Park to create and shape natural swimming ponds, ecological habitats and community gardens

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

If you are a good writer and seller of ideas, would you like to join our mini-team of funding bid writers? We would especially love to hear from you if you have experience of writing funding applications, and we are happy to share the skills we have developed with you if you would like to learn.

The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.

If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you. 

We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers. 

We would also love to hear from potential volunteers without experience but with transferable skills.

East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools. 

By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community. 

Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

Dive into lasting impact: Fundraise for East London Waterworks Park to create and shape natural swimming ponds, ecological habitats and community gardens

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are creating a fundraising strategy for our next phase of work: an exciting programme of community projects. If you have experience of planning or running fundraising campaigns, we would love to hear from you. Our community-led strategic process, as well as all of our work, is open for everyone to participate in.

The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.

If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you. 

We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers. 

East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools. 

By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community. 

Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

We are looking for trained or experienced Mckenzie friends to offer some scottish family law legal advice on our groups. We have a few volunteers already but they dont know scottish law.

We are looking for someone training / trained / or have experience in family courts for Scotland

Bring your senior-level expertise to a committed and forward-thinking Board.

Unlock has achieved a great deal for the people we support, thanks to the talents and dedication of our staff, volunteers, and trustees. By listening to and working alongside people who face difficulties because of their criminal records, we have built a strong track record of identifying problems, developing solutions, and turning those solutions into real change. We also influence national policy and drive systemic reform.

We are now seeking a new Chair of Trustees to join our engaged and committed board.

About the role

Trustees play a crucial part in shaping Unlock’s leadership, strategic direction, and governance. As Chair, you will work in partnership with the Chief Executive to provide clear and inclusive leadership, ensuring that the board operates effectively and that the organisation remains focused on its charitable purpose. You will help the board set strategy, scrutinise performance, uphold good governance, and support the CEO and senior team to deliver Unlock’s mission.

 About you

We would love to hear from you if you can bring the following attitudes and skills:

· Experience as a trustee and of working with or managing senior leaders.

· A willingness to offer advice to staff when needed, and to get involved practically where appropriate.

· A strong commitment to Unlock’s vision, values, and mission.

· Experience in the charity sector is helpful but not essential. If you have the right leadership qualities and a passion for our work, we will provide support to help you step confidently into the role. So if you’re new to the voluntary sector, please don’t let that discourage you from applying.

· We are committed to increasing diversity across Unlock, including within our board. We particularly welcome applications from people who have themselves faced and overcome the disadvantages associated with a criminal record.

If you’re energised by the prospect of helping to lead a small criminal justice charity with an impressive national impact, we would be delighted to hear from you.

Are you passionate about spirituality, creativity, and making a positive difference through the arts? The Spiritual Arts Foundation (SAF) is looking for a General Manager to help us coordinate, organise, and inspire our growing community of artists and volunteers.

The Spiritual Arts Foundation is the UK’s first arts organisation dedicated to exploring and promoting spirituality in the arts. Founded by musician and composer Clifford White, SAF now represents over 200 creative members — including artists, writers, filmmakers, performers, and musicians — each contributing their own unique perspective on spiritual creativity. Our website hosts hundreds of in-depth member articles, interviews, and features exploring the intersection between art, consciousness, and the human spirit.

We also run the Spiritual Creatives Meetup group, with more than 2,400 members, hosting events, talks, and creative gatherings both online and in person. Alongside this, we are developing exciting new projects including Spirit Songs, our upcoming record label, as well as plans for festivals, workshops, and exhibitions that celebrate and inspire spiritual creativity.

The General Manager will work closely with the Founder to turn ideas into action. This is a communications-focused, hands-on role that involves supporting volunteer teams, managing projects, coordinating events, and ensuring everything runs smoothly. You’ll help oversee multiple initiatives — from fundraising and planning new creative ventures to maintaining communication between teams and keeping projects on track.

Key areas of involvement include:

• Coordinating volunteers and team communication

• Helping to plan and schedule events, particularly for our Spiritual Creatives community

• Supporting the launch of Spirit Songs, our new record label

• Assisting with fundraising and partnership development

• Maintaining our online presence (WordPress and social media)

• Supporting creative planning and strategy alongside the Founder

This is an unpaid volunteer role, but if we are successful in raising funding, it has the potential to become a paid position for the right person.

This role would suit someone who is organised, practical, calm, and creative, with an interest in spirituality, arts, and community development. Experience in any of the following areas would be helpful — arts management, events, marketing, communications, or project coordination — but we are open to all backgrounds if you’re passionate and willing to learn.

You’ll be part of a welcoming, imaginative, and purpose-driven community, helping to shape the next chapter of the Spiritual Arts Foundation’s journey. The role is flexible, remote, and collaborative, allowing you to contribute in ways that suit your skills and availability.

If you’re inspired by the idea of bringing people together to explore spirituality through art — and want to help an innovative organisation grow and flourish — we’d love to hear from you.

Description

Youth Advantage UK (YAUK) is seeking a Volunteer Senior Researcher. The successful candidates will be allocated to lead one of our teams that either conducts, supports or progresses our short term or long term research projects. They should have excellent writing and speaking skills, IT literacy, and the ability to work well independently and in a team.

Responsibilities:

• To lead a small team of volunteers in conducting research or developing research

• To provide oversight of a number of tasks at once while providing support on specific issues as they arise

• To provide guidance to the team

• To work with management and the team to coordinate research projects and planning

• To provide advice and guidance to more junior team members

• To conduct or oversee research projects 

• To ensure of ethical standards at all times and monitor task progress to ensure of compliance

•    Requirements:

•    Experience of leading a small team in a charity or research or policy setting
•    Knowledge of issues affecting children and young people in the UK.
•    Knowledge of a range of research methods
•    Experience of writing or contributing to research or briefings and other policy documents.
•    Excellent writing and speaking skills.
•    IT literacy, including proficiency with Microsoft Office and Google Suite.
•    Ability to work well independently and in a team.
•    Strong attention to detail and organisational skills.
•    Ability to prioritise tasks and manage time effectively.

Benefits
•    Gain valuable experience in influencing research projects
•    Opportunity to work with a dedicated and passionate team.
•    Flexible volunteering hours.

The Together Project

Established in 2018, the Together Project is a community outreach project delivered by a team of volunteer vets and non-clinical volunteers to provide non-judgmental veterinary advice, treatment and care to the pets of vulnerably housed and homeless people in Bath. Working in partnership with local homeless charities Julian House and Genesis Trust, the team understands the strong bond between an owner and a pet, and that for many, a pet can be a lifeline, so they aim to do whatever they can to keep these beloved pets together with their owners.

We are seeking kind, empathetic and understanding volunteers to join our award-winning Together Project team and would love to hear from vets and vet nurses (RVN) interested in joining the project. 

About the Role

Currently the Together Project team run one clinic per month at Genesis on the Canal in Widcombe on a Friday morning.As our clinic has steadily become busier in recent months, we aim to help more pets by offering a second clinic at the Julian House day centre drop in session on Tuesdays at the Salvation Army in Bath. However, we need more volunteers to make this happen! We are particularly interested to hear from vets and nurses available on Tuesdays 11am-1pm.

During a clinic, the volunteers will:

• Earn trust from people in marginalised communities by demonstrating true care for their pets
• Register new service users and encourage their attendance at monthly clinics, promoting responsible pet ownership regardless of living situation
• Catch up with service users and their pets, building relationships and ensuring consistency of treatment where possible
• Provide preventative treatment such as vaccinations and parasite treatment
• Provide treatment for illness and injury, as well as emergency intervention when necessary
• Act as ambassadors for the project and Bath Cats & Dogs Home

About You

We would love to hear from vets and vet nurses who can give 2 hours every other month to support the Together Project. You will need to be outgoing, approachable and have an understanding nature as trust from Together Project service users is hard-won and not guaranteed.

This is an exciting opportunity for vets and vet nurses interested in applying their knowledge and experience to an outreach programme aiming to improve the lives of marginalised people and empowering them to best care for their beloved pets. Taking your clinical knowledge out of the practice and into the community, you will be reaching out to people who love their pets wholeheartedly but may not feel able to ask for help.

Position Overview

An exciting and unique internship opportunity to work closely with key senior operational staff in a respected UK international development charity; this position has strong vocational content for anyone looking to break into the international development sector with future possibilities of progression into roles within the UK and/or Madagascar.

The post holder will gain hands-on experience in international development, gain understanding and skills across a wide range of duties associated with programmes development, corporate fundraising, volunteer coordination, and practical charity management.

The internship spans a minimum of six months and is a remote role. The diversity of activities that will be undertaken provides training for an early-career development professional who can effectively and efficiently deal with a comprehensive range of tasks related to the complex world of overseas development work.

Location: Remote

Commitment: Part-time, two days a week for a minimum of six months - with full flexibility to choose which two days you work, and the option to adjust or change those days as needed.

Salary: N/A (voluntary)

Become a GamCare Online Peer Supporter

Make a difference by using your own experiences

For over 25 years, GamCare has been there for people experiencing gambling harms, whether that be people who gamble themselves or someone impacted by someone else’s gambling. We offer support over the phone, face-to-face or online and our treatment is free, flexible and confidential.

We are currently recruiting for Online Peer Supporters, to provide one-to-one and group support to both individuals who gamble and those affected by someone else’s gambling. Using their own experiences of gambling-related harms, volunteers will support others digitally as part of our Online Support Services and will include email support as well as facilitating our Forum and Chatrooms.

Full training and ongoing support will be provided to enable you to use your lived experience to work with our team as an Online Peer Supporter, providing support to all of those affected by gambling.

We believe that peer support is essential in the recovery journey. It provides:

• Shared understanding
• Reduces stigma
• A non-judgemental environment
• Practical insights and tools
• Continued motivation and hope

Our online platforms are designed to provide social connection to those who could be isolated or feel they have no one else to talk to. People accessing our services have identified that receiving support from someone who has had similar experiences can really benefit them when overcoming the challenges they may face on their recovery journey. It also provides a sense of community and belonging and contributes to the long-term support of those accessing these services.

Training

A comprehensive training programme will be delivered by our Volunteer Coordinators to provide you with the skills and confidence to use your experiences to support others while protecting your own recovery. Training includes:

• Safeguarding
• Motivational interviewing
• Facilitation skills

Role Responsibilities

Online Peer Supporters will:

• Navigate and guide contacts through existing services at GamCare and the National Gambling Support Network.
• Use motivational interviewing skills while drawing from their own lived experience to provide a supportive, non-judgemental space for those affected by gambling harms.
• Facilitate discussions via our online support services, including:

Email – you will be paired with an individual for regular email correspondence (on average 1-2 emails per week for approximaely 6 months)
Chatrooms – you will facilitate group discussions and supporting conversation between people at various stages of recovery
Forum – you will initiate discussions, respond to posts, and provide encouragement, signposting and support to forum users

• Help individuals set aims and goals to move to a more positive, sustained recovery whilst also providing resources to support people with these plans.
• Recognise the purpose and remit of our service and signposting to other internal and external support where appropriate.

What can I expect from GamCare?

In return, GamCare will:

• Provide a full, comprehensive induction and training programme
• Give you access to a dedicated Volunteer Coordinator
• Offer and arrange 1:1 and group supervision
• Fully support your own wellbeing and recovery journey
• Give ongoing training and development opportunities
• Provide access to some internal job opportunities within our services team
• Provide a reference after 3 months of regular volunteering

Role Requirements

For any of our volunteering roles we ask that you have lived experience of gambling-related harms. This includes being affected by someone else’s gambling (friend or family member).

We ask that you’ve been in positive, sustained recovery for at least one year before volunteering with us.

This role is completely remote, so you’ll need access to a reliable internet connection, a computer and a confidential space.

For full role requirements, please see the Role Profile on our website.

Please note that this role is subject to a Disclosure and Barring Service (DBS) check. Please do not let that deter you from applying as all applications will be considered.

Availability & Commitment

We ask that you have availability at a regular time for around 1-2 hours per week for a minimum of 6 months.

Before volunteering with us, you will need to complete a mixture of self-directed online training and live online group training sessions delivered by our Volunteer Coordinators over a period of approximately 4 weeks.

Full details of the induction, including the next available dates will be sent to you by a member of the team within one week of receiving your application.