Volunteer volunteer roles in blackrock, county dublin

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
• Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
• Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
• Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
• Build relationships with regional and central office staff to ensure an effective flow of information.
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from the Chair of the branch
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.
•  

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Role: Welcome volunteer

Team: Tooting Hub – CARAS ESOL (Youth/Adult)

Supervised by: Team Project Coordinator

Location: Tooting Hub site

Activity times: Monday or Wednesday

Time commitment: 2 hour shifts on a rolling basis.

We ask that volunteers commit for a minimum of 4 months

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work:

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.

About the Role:

We are currently recruiting a team of volunteers to join our new Welcome team at Tooting Hub. This is a new role. Welcome volunteers will provide a friendly face to existing community members attending our regular projects. They will also be the important ‘face of CARAS and our welcome at the door’ to people attending projects for the first time, to visitors and to people dropping in unannounced to enquire about CARAS’s service. Volunteers will meet and greet, and ensure all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting. There will be an administrative element to the role (updating registers and emailing enquiries to CARAS staff, for example).

Who will you be?

We work hard to ensure our services feel welcoming and inclusive. It is important that this new team is representative of our diverse local and internal CARAS community. Whether you are new to volunteering with CARAS or are a regular volunteer looking to vary your role or a community member wanting to develop some leadership skills or volunteering experience, this might be the exact project for you.

Volunteer Tasks and Responsibilities: 

· Signing up to a shift/s on the Tooting HUB welcome team rota

· Able to be at Tooting Hub in person to complete agreed shifts

· Welcoming staff, volunteers, existing and potential new community members and visitors

· Ensuring all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting

· Ensuring everyone completes the onsite register on arrival to comply with safeguarding, health and safety and fire evacuation policies

· Taking agreed initial intake information for new / drop in visitors wanting to attend a taster activity

· Conducting induction tours of the building and introductions to facilities, key staff, and partners

Requirements (all experience can be from paid or voluntary roles): 

Essential: 

· A calm, friendly, kind, and patient approach

· Happy and confident to meet new people and put them at their ease

· Excellent communication skills, especially with people with varying levels of English

· To be non-judgemental and able to engage with people from diverse backgrounds

· Confidence in using one’s own judgement to follow agreed policy

· Good IT admin skills in using Microsoft office, outlook, Google search, online forms etc

· A commitment to confidentiality and data protection

· Punctual and reliable

· To be able to volunteer on Mondays or Wednesdays for a minimum of four months

Desirable:

· Lived experience of seeking sanctuary and/ or the UK immigration system.

· Personal experience of working with people seeking asylum.

· Proficiency in one or more of the following community languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu, or Vietnamese.

We will prioritise applicants with lived experience of the asylum process.

Benefits to Volunteering:

· Learn about issues relating to refugees and people seeking asylum.

· Work as part of a friendly, welcoming team.

· Develop your skills and competencies.

· Be able to access relevant training, including safeguarding training.

· Obtain a reference from us relating to your placement after 3 months’ regular volunteering

· All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. *

· You will also receive training and support relevant to your specific role.

At WWT we believe the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close and let it do the talking. At our wetland centres we shape unforgettable experiences for our visitors to engage with wetland wildlife and learn more about our pioneering work to conserve wetlands and save species around the world.

Maintaining and developing an award winning wetland centre requires a lot of practical physical work to keep the centre looking in excellent condition, so we can continue to provide our visitors with a great day out and showcase our work to save wetlands for wildlife and people.

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

Volunteer Opportunity: Event Volunteer

Bring the Energy That Inspires, Connects, and Celebrates Young Lives!!!

Are you someone who thrives in dynamic spaces, loves bringing people together, and believes in the power of community events to spark change?

Remix Youth Charity is looking for Event Volunteers to help us create unforgettable experiences that uplift, empower, and connect young people across London.

About Remix Youth Charity

We’re a new youth social mobility charity based in London, supporting young people from disadvantaged backgrounds with the skills, experiences, and confidence they need to thrive. Through mentorship, opportunities, and positive role models, we help build the life toolbox for success.

Your Mission

As an Event Volunteer, you’ll help us bring our mission to life through vibrant workshops, community days, info sessions, and celebration events that showcase the power of youth potential.

What You’ll Do

• Support the planning and delivery of youth-focused events.

• Help with setup, logistics, and welcoming attendees.

• Capture impact through photos, stories, and feedback.

• Create a fun, inclusive, and safe environment for all participants.

• Be a friendly face and positive presence throughout each event.

What We’re Looking For

• Enthusiasm, reliability, and a love for community engagement.

• Great people skills and a warm, approachable attitude.

• Ability to think on your feet and work as part of a team.

• Passion for youth empowerment and social justice.

• Experience in events, hospitality, or youth work (bonus but not essential).

What You’ll Gain From Volunteering With Us

• Hands-on experience in event planning and delivery.

• Opportunities to meet inspiring young people and changemakers.

• A chance to be part of something joyful, impactful, and real.

• The satisfaction of knowing your energy helped make it all happen.

Ready to help us turn moments into movements?

Let’s create events that leave young people feeling seen, celebrated, and inspired.

Pets As Therapy is a national charity with a simple but powerful mission: to share the joy of pets with people who need it most. We support more than 4,500 volunteer teams across the UK. Together, they bring comfort, connection and companionship to tens of thousands of people every year.

We are looking for three new trustees to help guide our strategy, strengthen our governance and ensure that we remain true to our purpose of spreading joy, comfort and companionship through the magic of pets.

What will you be doing?

Our trustees play a vital role in making sure that PAT achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that PAT has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable the charity to grow and thrive, and through this, achieve our mission.

Time commitment

• Attend all full Board meetings. The Board meets formally at least four times a year for between a half day and a day, depending on business. Two meetings are in-person and are held in central London. Two are virtual.
• Preparation for meetings – read papers, understand numbers, assimilate arguments.
• All trustees are asked to serve on one or more Board sub committees and working groups. This adds 3-4 shorter meetings a year.
• Trustees may be asked to chair sub committees on a rotating basis.
• At least two visits per year accompanying a PAT volunteer in a different sector and or attending/supporting an event with PAT volunteers.

What are we looking for?

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our Board. We are particularly interested in hearing from individuals with the following skills and experience: 

Animal Care and Behaviour - The wellbeing of the companion animals is of upmost importance to us. Someone with experience in veterinary care will help us develop best practice in our own operation and set an example to the sector. 

Education - Our volunteers visit over 1,600 schools. Someone with education experience will help us to ensure we deliver the best possible service to children and young people. 

Volunteer Management - A key part of our current strategy is improving our volunteer engagement and our volunteer experience. Therefore we’d welcome applications from people with a background in volunteer management and volunteer led organisations.

What difference will you make?

You will bring your own skills and perspectives to help us shape PAT’s next phase of growth. In return, you’ll have the opportunity to be part of a truly unique charity, one that harnesses the bond between people and their pets to transform lives every day.

Before you apply

The TrusteeWorks Team at Reach Volunteering are supporting Pets as Therapy with their Trustee recruitment. Applications should be made via TrusteeWorks in the first instance. To apply please submit your CV/LinkedIn Profile, along with a covering letter stating why you wish to join PAT, the skills and experience you will bring to the Board and what you would hope to get out of the role. If you’d like to have an informal conversation before applying, we’d be happy to speak with you. 

Finance Volunteer

We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.

About this opportunity
We are looking to recruit a Finance Volunteer for our Wandsworth Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.

You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.

This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background. You will live in the immediate area of the Group, allowing you to meet with other volunteers from the Group.

Apply 

Read through the role description carefully

Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Our shops help raise lots of money for us. It’s always lovely chatting to our customers about the fabulous items we sell and telling them about the fantastic work that we do. As a volunteer you will get the chance to meet new people and make friends, plus be part of an amazing team of volunteers. There’s so much for you to get stuck into when volunteering in our shops. On the shop floor, as well as welcoming and serving our customers with a smile, you will be using the till (don't worry, we will show you how) and handling money. When people come in to donate items you will also be completing the Gift Aid forms that let their donations help us even more. It’s really important that our window and shop displays look appealing so people keep visiting our shops, so you'll be wielding a duster and vacuum as well as your imagination to make the shop look its best. It would be ideal if you could volunteer one shift a week, which is about four hours but we're also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need. But if you have any experience or particular interest tell us, it may come in useful. It’s really easy to get your volunteering started, if you're over 16 years old, please apply now. We are currently looking for volunteers to help in the afternoons and weekends.

We are currently looking for volunteers on Wednesday and Thursday afternoons and all day Friday, Saturday and Sundays. Please get in touch if you would like to become part of our amazing Volunteer Team!

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Our cat admissions volunteers ensure the smooth running of our admissions process, helping our volunteer groups and teams admit cats into our care in the most effective and stress-free way possible for both people and cats. This role is undertaken from your own home. This could be the perfect volunteer role if you have administration experience, a passion for cats, or both!

Without the passionate and committed teams of volunteers across Cats Protection, we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Responding to email and telephone enquiries regarding cats coming into care
• Managing the cat waiting list and prioritising accordingly
• Liaising with other volunteers, employees, local vets and members of the public
• Using our administrative systems to record cats coming into care

Why we need you:

This role is vital to the work of FareShare Merseyside. You will be preparing and cooking meals for our volunteers and staff, cleaning down the kitchen, and adhering to allergen, HACCP, and other compliance checks.

For the role of the Volunteer Kitchen Lead/ Chef, a background in food is essential. If you have experience leading a small team, and adhering to food hygiene, you would be a great fit for this role.

What will I be doing?

• Learning how to use our internal Warehouse systems to ‘book out’ food, ensuring a good level of stock is available at all time.
• Planning, creating, and cooking meals from surplus food for volunteer and staff lunches.
• Carrying out routine kitchen cleaning, health and safety checks, and completing all relevant paperwork.
• Assisting with one-off corporate or fundraising events.
• Representing FareShare in a courteous and professional manner at all times.

What we need you to be:

• Minimum of 18 years old
• Experience cooking for large numbers of people
• Passionate about food and saving surplus food from going to waste
• Inventive in the kitchen and able to cook for all dietary requirements
• Positive, friendly and personable, able to interact well with different people 
• Good with numbers, identifying different foods, writing clearly  
• Able to work effectively and use your initiative in a fast-paced environment 
• Able to work well in a team and on your own   
• Able to follow FareShare’s policies & procedures  

What will I get out of it?

· An active and sociable role 

· Development of skills such as menu planning, batch cooking, team leading

· Support and supervision from the Regional Volunteer Manager, and our Culinary Lead. 

• An induction and training for the role
• The opportunity to take on new challenges and support people in your community
• Reasonable travel expenses and a free lunch  
• A fun and friendly place to work  
• The opportunity to take on new challenges   
• A work reference for those who have satisfactorily committed to at least 3 months  
• The opportunity to support a great cause and give something back to your community  

Childline is a vital service available 365 days a year to support children and young people, whatever their worry or concern. Childline Nottingham currently have vacancies for Volunteer Counsellors.

If you are interested in volunteering for Childline in Nottingham and want to find out more about the roles available, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:

• Meet with staff as well as volunteers to ask any questions you may have
• Learn more about the application process and your volunteer journey

Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.

To book a place at one of our online Volunteer Information Meetings, please click 'Join Us' to register your interest.

Please note: You need to be at least 16 years old to apply for this role

We are looking for new volunteers all around East Midlands to be Speak out. Stay Safe Volunteers. You would visit primary schools local to you to help us protect a generation of children from abuse and neglect.

We are currently not recruiting for the following areas: Nottingham City & Nottinghamshire.

For candidates applying in Lincolnshire please note that visits to school only take place Monday to Thursday and applicants must have access to their own transport.

We are particularly interested in hearing from potential volunteers who live in and around Sheffield, Doncaster, Retford and Worksop to enable us to reach more children in those towns.

In 2022 the NSPCC's Speak out. Stay safe volunteers returned to primary schools. As a Speak out. Stay safe. volunteer, you will visit primary schools to deliver Speak out. Stay safe. workshops that teach children about the different types of abuse and how they can speak out and stay safe. Our Speak out. Stay safe. workshops are age-appropriate and memorable and need an energetic and enthusiastic person to deliver them. You'll work alongside other Speak out. Stay safe. volunteers to make sure at the end of each session the children feel empowered and know who they can speak out to if they are worried.

If you are interested in volunteering as a Speak out. Stay safe. volunteer and want to find out more about the role, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:

• Meet with staff as well as volunteers to ask any questions you may have
• Learn more about the application process and your volunteer journey

Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.

For this role, we can only accept people over the age of 16. 

Interested in getting involved? Volunteer today and join our fight for every childhood

We’re on the lookout for a volunteer who’s keen to make a real difference in our communities — and pick up some new skills along the way!

This is a unique opportunity to gain a recognised qualification while helping residents at Asquith Court and Charlotte Court enjoy regular chair-based exercise sessions. These schemes don’t currently have any sessions, but they’re really keen to get started — ideally once a month to begin with (and maybe more if it’s a hit!).

We’ll support you every step of the way, including covering the cost of your Amac Certificate in Chair-based Exercise Instructing - which you can complete online at your own pace. Once you’re qualified, we’ll work with you to build a schedule that fits around your availability.

Each session will last up to an hour, and we’ll also cover your travel expenses between the two schemes.

Because you’ll be working with potentially vulnerable residents, you’ll need to be 18 or over to take on this role.

If you’re passionate about helping others stay active, feel good, and have fun — we’d love to hear from you!

Job Summary

Trans Celebration is seeking a passionate and organised Volunteer Assistant Coordinator to support the Volunteer Coordinator in managing and engaging our growing team of volunteers. This role will help ensure that our community-driven events and initiatives run smoothly by assisting in volunteer recruitment, onboarding, scheduling, and support.

As a key point of contact for our volunteer team, the ideal candidate will be enthusiastic about community work, skilled in communication and organisation, and committed to advancing trans rights and visibility.

Key Responsibilities

· Assist with recruiting, onboarding, and training new volunteers.

· Maintain volunteer schedules and ensure appropriate coverage for events and campaigns.

· Serve as a liaison between volunteers and staff, aligning volunteer work with Trans Celebration’s mission.

· Provide on-site and remote support to volunteers during programs and events.

· Keep accurate records of volunteer hours, roles, and impact.

· Help implement volunteer appreciation initiatives to boost engagement and retention.

What We’re Looking For

Skills and Competencies:

· Excellent communication and interpersonal skills.

· Strong organisational skills with the ability to multitask effectively.

· Detail-oriented and able to problem-solve independently.

· Ability to collaborate well in a team environment and work autonomously when needed.

· Proficiency in written and spoken English.

Personal Attributes:

· Passionate about trans rights, volunteerism, and grassroots activism.

· Approachable and friendly, with a strong focus on creating a welcoming environment.

· Willingness to work flexible hours, including evenings and weekends as needed.

· Prior experience in volunteer coordination, community engagement, customer service, or admin work is a plus.

Work Environment

· Office-based work with some on-site coordination at events and campaign activations.

· Light physical activity may be involved (e.g. setting up materials, managing event logistics).

Language Requirements

· Fluency in English (spoken and written) is essential.

How to Apply

To apply, please submit:

· A cover letter detailing your interest in the role and how your experience aligns with the mission of Trans Celebration.

· A current CV or resume.

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
• Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
• Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
• Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
• Build relationships with regional and central office staff to ensure an effective flow of information.
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from the Chair of the branch
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.
•  

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No