Volunteer volunteer roles in camden, plymouth
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Pirate Castle is a buzzing charity based in the heart of Camden. From our iconic castle base we offer boating, kayaking and canoeing as well as community space to hire. We are looking for a Company Secretary for our engaged trustee board to minute our meetings and to lead on governance and compliance matters. We look forward to hearing from candidates with governance experience who are keen to contribute to the future of a well-loved community charity as it approaches its 60th year.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking to recruit 2 new trustees. We are looking to diversify the experience and expertise of our Board, and we believe that there are people out there who have knowledge, skills and passion in different areas that will help SWWB. Areas for organisational development include:
· Embedding lived experience expertise into the design, delivery and evaluation of our work
· Developing our campaigning and strategic work
· Building up our social media and comms presence
· Stepping up our fundraising game
If you think you can help with any of these things (or something else), and you are interested in being a trustee, please get in touch, we would love to hear from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Travel Radar is a purpose-driven media organisation committed to making travel more meaningful and accessible for everyone. Since launching in 2015, we’ve become a trusted voice in aviation and air-travel news, reaching over 20 million people worldwide.
We’re powered by a fully remote and diverse team of 50+ volunteers who are passionate about travel, media, and making a global impact. Our HR and People Operations team plays a vital role in ensuring this community is supported, valued, and empowered.
About the Role
We’re on the lookout for a motivated HR Assistant to join our People Team. This is a generalist entry-level role with the opportunity to specialise in an area such as:
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Recruitment Coordination
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New Hire Onboarding
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HR Administration
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Employee Experience & Engagement
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Training & Development
You’ll gain hands-on experience in a collaborative, fast-paced environment — ideal if you’re looking to kick-start or grow your career in HR.
Key Responsibilities
Depending on your assigned focus, tasks may include:
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Supporting the recruitment process by posting ads, screening applicants, and scheduling interviews
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Assisting with onboarding new volunteers, including documentation and welcome sessions
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Maintaining digital HR records and tracking key data
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Responding to team queries and supporting the delivery of internal communications
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Helping organise training opportunities, check-ins, and team initiatives
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Supporting our HR projects and contributing ideas to improve team culture
Perks of Volunteering with Travel Radar
(Please note: This is a voluntary, unpaid role — but packed with value!)
Flexible workload – Fit your hours around your schedule
Fully remote – We can provide a laptop, desktop, or virtual machine if needed
Lunch & travel expenses covered – For any in-person events or team meetups
✈️ Exclusive discount program – Save with 3,000+ retailers (travel, fashion, insurance & more)
Professional training – Fully funded CPD Level 3, 5, or 7 certification + industry mentoring
Premium tools – Access Office365, Grammarly Premium, Canva Pro, and Adobe Photoshop — available for both Travel Radar and personal use
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us grow our young charity to get more children learning about germinating, nurturing, cooking and tasting food grown in nature, together with outdoor woodland activities. This important part of learning is not yet in the national curriculum and school budgets are tight, so we need to fundraise. Your help with this and the general develpment of the charity will be greatly valued..
We have three other trustees and three executive staff including the two founders. We hold at least quarterly virtual meetings which we'd wish you to attend.
Most of our work is in West London schools but we also plant large numbers of trees, recenty in a London Park, involving local community volunteers and children from the local schools..
Please get in touch if this of interest. We'd love to hear from you. .
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About YAUK
We are a not-for-profit organisation passionate about improving the lives of young people across the UK and believe that every young person should have the opportunity to succeed regardless of their background or circumstances.
Our work involves using up-and-coming research and advocacy to address issues affecting young people, such as climate change, unemployment and skills training, and inclusion and diversity. We are firmly committed to improving young people's lives and believe that our unique and successful approach to achieving our vision will change lives for the better.
Please note that this is a VOLUNTEER role.
Responsibilities may include
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To complete research tasks in line with timelines and agreed deadlines
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To help plan, write, edit and proofread reports, literature reviews and related writings
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To work alongside others in managing a workload, and actively communication
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To analyse and interpret research data (mainly qualitative, secondary data analysis)
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To support and be accountable to the senior researcher
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To assist in the design and planning of projects and research work
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To follow ethical guidelines
Requirements:
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To have knowledge on children’s human rights in the UK and other related areas
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To have experience as a Research Assistant or Researcher or equivalent role in related areas
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Experience in qualitative research methods and secondary data analysis, quantitative experience a plus
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To be able to work well as part of a team and independently
Benefits
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This is a UK based 100% fully remote and flexible role
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Supportive Team and Management to enhance your skills and build on your experience.
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Your work will help transform and empower many young people’s lives, rights and interests and assist in promoting equality for all young people.
Why volunteer with us?
We are a supportive and friendly organisation that takes pride in developing and nurturing our staff and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.
We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organisation, enhance your skills, and gain valuable experience to help you begin your career in Research as we endeavour to grow our organisation and continue to make positive changes to the lives of young people. If this sounds like you and you are interested in applying for this position, please submit your CV.
We look forward to hearing from you!
Provide a cover letter explaining why you want to volunteer with us, and explain a situation in the past where you have used your own initiative to complete a task.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking for a new Chair for our Trustee board, to join us and help lead and shape the future of the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kickstart SUNSHINE – Join Our Fundraising Committee!
Are you a fundraising dynamo ready to ignite transformative change? We’re launching SUNSHINE—a soon-to-be registered charity dedicated to building community bonds and combating isolation—and we need your expertise to raise the funds that will bring our vision to life.
Who We Are
SUNSHINE is a vibrant, new initiative set to spark community connection and combat loneliness. As we lay the foundation for our official registration, our mission is to create innovative projects that bring warmth and belonging to everyone we touch.
Your Role on the Fundraising Committee
We’re assembling a powerhouse committee to develop and execute fundraising strategies that propel us from start-up dreams to impactful action. Your role will be crucial in ensuring SUNSHINE has the financial fuel it needs to launch and grow. Key responsibilities include:
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Strategic Fundraising Planning: Craft creative campaigns that align with our mission and generate essential support.
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Campaign & Event Management: Organise, lead, and inspire fundraising events and initiatives that resonate with our community.
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Networking & Partnership Building: Forge meaningful relationships with donors, sponsors, local businesses, and community leaders.
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Grant Writing & Sponsorship Negotiation: Identify funding opportunities and develop persuasive proposals to secure vital resources.
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Financial Oversight & Sustainability: Collaborate with our leadership to ensure smart financial management and plan for long-term stability.
What We’re Looking For
We need passionate individuals who bring:
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Proven experience in fundraising—whether through events, grants, or strategic donor outreach.
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A creative, entrepreneurial spirit capable of transforming ideas into tangible results.
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Exceptional communication skills to build lasting relationships and inspire confidence.
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A deep commitment to community impact and the belief that every connection can change a life.
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Flexibility and resilience to navigate the dynamic needs of a start-up charity.
Why Join SUNSHINE’s Fundraising Committee?
Becoming a part of our fundraising team means more than just raising funds—it means being the driving force behind a movement. By joining us, you will:
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Empower Change: Directly influence the launch and growth of a transformative charity.
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Grow Professionally: Enhance your fundraising skills, expand your network, and gain invaluable leadership experience.
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Create a Lasting Legacy: Lay the financial groundwork that will enable SUNSHINE to thrive and make a sustained impact.
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Experience Fulfillment: See firsthand the difference your efforts make in the lives of individuals and within communities.
Ready to Ignite Change?
If you’re eager to channel your expertise into a cause that sparks hope and fosters connection, we’d love to have you on board. Join our Fundraising Committee and help turn passion into action—together, we’ll raise the funds needed to bring SUNSHINE to light and transform communities.
Welcome to SUNSHINE—Let’s light up London together!
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
HiDDEN are looking for an inspiring, forward-thinking Independent Chair to lead our growing network of heritage organisations into an exciting new chapter.
Job Description
HiDDEN is a dynamic and supportive network that champions Greater Manchester’s rare, overlooked, and underrepresented heritage.
This voluntary leadership role is a unique opportunity to shape the future of a dynamic, mission-driven network that champions the hidden stories of Greater Manchester — stories that deserve to be uncovered, celebrated, and preserved. As Chair, you will bring strategic vision, support strong governance, and act as a key advocate for the network at both regional and national levels. You’ll play a vital role in steering our growth, deepening our impact, and ensuring that inclusion, integrity, and collaboration remain at the heart of everything we do.
Key Responsibilities
- Governance and Oversight Ensure alignment with HiDDEN’s purpose, vision, and values.
- Oversee the adherence to the HiDDEN Code of Conduct.
- Facilitate the annual review of the members’ agreement and the Code of Practice.
- Meeting Facilitation Chair bi-monthly HiDDEN planning meetings, fostering inclusive and balanced discussions. Guide decision-making processes to achieve majority consensus in line with network objectives.
- Strategic Leadership Lead the development and refinement of HiDDEN’s strategic initiatives. Advocate for the network’s sustainability, identifying opportunities for growth and impact.
- Collaborate closely with Manchester Histories, the identified organisation for project management, to ensure effective implementation of strategies and initiatives.
- External Representation and Advocacy Represent HiDDEN at national and regional conferences, events, and within the heritage sector.
- Act as an ambassador for HiDDEN, promoting its mission and objectives to external stakeholders. Build and maintain relationships with key partners and funders.
- Conflict Resolution Mediate disputes within the network, ensuring fair and transparent resolutions.
- Provide impartial guidance and support to members to maintain positive relationships.
- Evaluation and Reporting Report on network activities and outcomes at planning meetings to ensure transparency and accountability.
- Lead the process for reviewing and adjusting network goals and strategies based on the needs of the network
Person Specification
Experience:
- You may have gained experience in leadership, governance, or planning through a variety of paths — including study, early career roles, volunteering, activism, or community engagement.
- A background in the heritage, cultural, or nonprofit sectors is helpful but not essential. We value lived experience and insight into the challenges and opportunities facing small or underrepresented organisations.
- Skills and Attributes: Excellent communication and interpersonal skills. Ability to facilitate inclusive discussions and achieve consensus.
- Strong strategic thinking and problem-solving skills.
- Ability to act impartially and mediate conflicts.
- Passion for heritage and a commitment to HiDDEN’s values of inclusivity, knowledge sharing, and environmental responsibility.
- Commitment: Willingness to commit 1-2 days per month, including participation in bi-monthly planning meetings.
- Enthusiasm for working with a network of small to medium organisations to achieve shared goals.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking for a new Treasurer for our Trustee board, to join us and help lead and shape the future of the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer with Bigger Than Us CIC
Be part of building something bigger than all of us.
Are you passionate about community building, global travel, nonprofit development, and making a real impact in the world?
Bigger Than Us CIC is seeking dedicated and enthusiastic volunteers to join our growing team across several exciting roles.
Graphic Design / Creative Design Lead
Collaborate with our founder to bring the Bigger Than Us brand to life! You’ll design assets for social media, communications, and promotional platforms, helping us craft a cohesive and beautiful visual identity.
Fundraising Consultant
Work alongside the founder to identify funding opportunities, secure grants, and develop a strategic fundraising plan. Perfect for entry-level candidates or those looking to gain hands-on experience in fundraising.
➡️ This role may transition into a paid contract once funding is secured.
Curriculum & Training Lead
Help shape the heart of our residency.
We’re seeking a strategic and creative volunteer to co-develop our Winter 2025 retreat-style nonprofit residency curriculum. In this role, you’ll work closely with the founder to:
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Design and outline a transformational 4-week curriculum for early-stage nonprofit leaders
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Identify learning outcomes, key themes, and core program modules
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Research and recruit trainers, guest speakers, and facilitators who align with our values
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Ensure the program nurtures personal growth, community impact, and long-term sustainability
This is a highly collaborative role for someone with experience (or strong interest) in curriculum design, learning & development, or community education—especially within nonprofit, social justice, or creative sectors.
✨ Other Opportunities
Have a skill you’d love to offer that’s not listed here? We welcome volunteers from all backgrounds—especially those interested in helping launch our residency.
Volunteers may be eligible for partial or full travel funding, depending on the time commitment and role.
Who We Are
Bigger Than Us CIC is on a mission to make history as the first retreat-style nonprofit residency dedicated to supporting Black and Brown leaders worldwide who are launching community-centered initiatives.
How to Apply
Click Quick Apply and share a short blurb telling us:
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Why you’d like to volunteer
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The role you’re interested in
We can’t wait to hear from you!
All backgrounds, skill levels, and lived experiences are encouraged to apply. Let’s build something beautiful—together.
A residency that makes an impact that lasts and leaders that thrive
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Travel Radar is a passionate media organisation committed to making travel more meaningful and accessible for everyone. Since 2015, we've grown into one of the leading online sources for aviation and air-travel news, reaching over 20 million people worldwide.
Powered by a diverse, fully remote team of 50+ volunteers and contributors, we provide around-the-clock coverage of global travel developments. Our mission is to change the way people experience travel — helping them make every journey more enriching, informed, and enjoyable through timely news and helpful insights.
Join us in reshaping the future of travel and making a global impact through the power of storytelling and information.
We're on the lookout for a Social Media Manager to head up a range of exciting work including:
- developing creative and engaging social media strategies for our platforms;
- managing the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, Instagram, Tiktok and YouTube, adapting content to suit different channels;
- overseeing, planning and delivering content across different platforms using scheduling tools such as Buffer and Meta Business Suite;
- developing, launching and managing new competitions and campaigns that promote Travel Radar and the brand;
- forming key relationships with influencers in the aviation and air-travel space across the social media platforms;
- managing and facilitating social media communities by responding to social media posts and developing discussions;
- researching and evaluating the latest trends and techniques in order to find new and better ways of creating and measuring social media activity;
- managing, motivating and coaching junior staff such as social media executives or assistants;
We're looking for a passionate and creative individual to lead and grow Travel Radar’s presence across social media. This is a fantastic opportunity to shape the voice of one of the most engaged aviation communities online and create impactful content that inspires millions of travellers worldwide. We already have a strong foundation and loyal following — now we need someone who’s ready to take it to the next level. Whether you're a recent graduate full of fresh ideas, an experienced social media pro seeking a meaningful new challenge, a travel and aviation enthusiast, or a current student eager to gain hands-on experience — we care more about your passion and creativity than your CV.
If you're excited by the idea of building community, creating compelling content, and being part of a mission-driven team, we’d love to hear from you!
✨ Perks of Volunteering with Travel Radar:
(Please note: This is a voluntary, unpaid role — but we make it worth your time!)
Flexible workload – Contribute as and when you’re available each month
Fully remote – We can provide a laptop, desktop, or virtual machine if needed
Lunch & travel expenses covered – For in-person events, conferences, or meetings
✈️ Exclusive discount program – Access deals with 3,000+ retailers, from travel to insurance
Professional training – Fully funded CPD Level 3, 5, or 7 accreditation included and access industry leading support and mentoring
Latest tech tools – Free access to Office365, Grammarly Premium, Adobe Photoshop, Canva Pro — for both Travel Radar and personal use
Commitment per Week: 5hrs per week
Reports to: Chief Content Officer
The client requests no contact from agencies or media sales.
Citizens Advice Plymouth employs 180 staff and has 50 volunteers, who work both locally and nationally to support people who have problems with debt, housing, welfare benefits, employment and many other advice areas.
We can all face problems that seem complicated and intimidating. At Citizens Advice Plymouth, we believe that no one should have to face these problems without good quality, independent advice.
We have a clear set of strategic aims. These allow us to provide the advice and support people need for the problems they face and work towards changing policies and practices that affect people’s lives. We value diversity, promote equality and challenge discrimination.
The Board of Trustees has an interesting and challenging task to ensure that the governance and finances of the charity are correct and to advise and support the senior leadership team
The Role
We currently have 9 Trustees and are looking to strengthen our Board of Trustees with 2 new Trustees, who can use their professional and lived experiences, skills and talents to contribute to the on-going success of the Charity. We are specifically seeking individuals who offer experience in one or more of the following areas:
- Chair designate to take over from the current Chair once inducted and has a full understanding of the organisation. We expect that to take approximately 6-12 months depending on time commitments.
- Finance and accounting (not necessarily within a charitable setting, but this would be beneficial) in order to succeed our current Treasurer in 2 years’ time.
- Leadership experience within a charitable organisation
- Previous experience as a Trustee or governor
- Local involvement in the City of Plymouth
We are committed to further diversifying our Board to represent the communities that we serve across Plymouth. We would particularly like to hear from Black, Asian and minority ethnic backgrounds and LGBTQ+ groups. We are also currently seeking to redress our current imbalance so we would particularly appreciate female applicants or people under the age of 30.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Support/Reach Out volunteer will be volunteering remotely, providing online support and guidance to visitors of The Forward Trust Website communicating in real time using web chat.
The Reach Out Service sits within our Recovery Support Department and is aimed at offering friendly and confidential listening support and assistance. The role involves utilising your communication skills to establish rapport with individuals seeking drug and alcohol help and or to talk about their mental health or other varied life challenges. You will be supporting people who are seeking help for drugs and alcohol help for themselves or from family members concerned for their loved one.
Training is provided to all volunteers to support them with their volunteering role and enable them to further their skills and experience with our client group.
ACCOUNTABILITIES
Time Commitment: We recommend that volunteers can commit to an average of 3 hours online per week for a minimum period of six months.
Service Delivery
- Be available for the duration of the shift to answer web-chat/calls as they happen.
- Engage with individuals in a friendly and empathetic manner.
- Gain an understanding of the individual needs and sign post to appropriate organisations for further support or explore specialist services as required.
- Link individuals into Forward Trusts community drug and alcohol services when required and link individuals into drug and alcohol help in other geographical areas where Forward Trust does not have a service.
- Report any Safeguarding concerns to shift supervisor and follow safeguarding procedures as appropriate.
- Respond to offline messages at the beginning of each shift.
- Debrief with and ask for support and guidance from Reach Out Coordinator regarding any concerns arising from web chat conversations.
- Provide handover to supervisor and/or next volunteers covering the shift prior to logging off
- To book shifts in a timely fashion and inform the Reach Out Coordinator of any need to cancel a shift at the earliest opportunity.
- Engage with support and supervision offered by placement supervisor.
CHECKS REQUIRED FOR THE ROLE
- 2 References (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
- Enhanced DBS Check
Perks and Benefits
TRAINING & INDUCTION
Induction training will be provided to the volunteer and will include the following E-Learning (Data Protection/GDPR/PECR, Safeguarding – Knowledge and Health & Safety – Knowledge).
A full induction to your team including placement specific policies and procedures. Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.
Skills You'll Need
Below is a list of the qualities that we are looking for from volunteers:
- If in recovery, to be 12 months abstinence from all mood altering substances.
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To have the ability to reflect and receive feedback.
- To be reliable, flexible and committed.
- To treat individuals with respect and dignity.
- To have the ability to follow instructions.
- To be committed to own learning and development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss. You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more. What you’ll be doing • Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events. • Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events. In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss. We would particularly like to recruit support volunteers within the Downpatrick area (last Wednesday of every month) What you’ll gain from the role: • An opportunity to give something back. • A chance to build a strong community. • A sense of achievement through the difference you make. • A chance to be part of a team of like-minded people • An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. In return for donating your time we will provide: • A rewarding experience. • A great Induction and training. • A supportive manager. • Regular updates and catchups. • Expenses. • An opportunity to connect with other volunteers.
What skills and experience are needed?
- • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.
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Particularly looking for Volunteers in Downpatrick area - Last Wednesday of Every month
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.
Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available during the following hours:
- Monday to Sunday, 5pm-7pm
- Friday and Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
The client requests no contact from agencies or media sales.