Volunteer volunteer roles in edmonton, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This position is open to anyone with a keen interest in Friends of the Earth and our local campaigns in the borough of Camden. We are looking for someone interested in environmental and sustainability issues and environmental justice in the Camden community who enjoys digital design.
Duties:
The designer will help with:
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Designing and producing event materials (brochures, flyers, posters)
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Designing social media post templates & banners
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Attending events and being part of the FoE Camden community
Desired attributes:
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Experience with Image Editing software (Adobe Photoshop, GIMP, Canva, etc.)
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Passion for the campaigning group’s mission and a commitment to communicating the impact of the charity's work
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Ability to work independently and as part of a team
Please send us a message stating clearly why you are interested in volunteering in our group. Also please be aware Friends of the Earth Camden is a local campaign group, so there's no need to apply if you're not UK/ London based.
Do you live in Camden? Want to help us save the planet? Apply for our volunteer roles !
The client requests no contact from agencies or media sales.
Are you a social media whiz?
Can you take a successful brand and make it sparkle?
Do you have 3-5 hours a week to give to a charity supporting SEND families?
As a social media volunteer you will be managing and creating content for the charity's social media platforms, monitoring performance and establishing and maintaining active social media accounts.
What will you be doing?
- Creating and managing daily posts across all social media platforms e.g. Facebook, Instagram, Twitter and LinkedIn.
- Advertising our services, webinars and other events in order to reach more families in need of the support we offer.
- Working in conjunction with the Operations Manager, develop new, engaging content to increase interest, improve our presence, attract followers and drive growth.
- Create posts for the organisations needs as and when needed.
What are we looking for?
- Clear understanding of social media platforms.
- Good written and verbal communication skills.
- Highly motivated, enthusiastic and a positive can-do attitude.
- Knowledge of marketing and public relations is desirable.
- Creativity and experience with Canva for content design is also desirable.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're a not for profit Community Energy organisation operating in Southwark and Lambeth and has been established by members of the South London community to relieve fuel poverty by providing renewable energy locally. We have been set up as a Community Benefit Society, which means we are a business managed for the benefit of the community. It’s is run by its shareholders, and shareholding is open to everyone.
We were established in 2023 and received grants from four funds (Government, Mayor of London, Southwark Council, Centrica Energy for Tomorrow) and a fuel poverty alleviation contract from Uk Power Networks (Leaving No One Behind) in 2024 to set up our pilot projects. We have two part time paid managers running the fuel poverty activity and the overall programme.
Our pilot projects include a fuel poverty service delivering energy advice and support for those in need and we currently have five trained energy champions who work with us part-time. We are also running feasibility studies for four solar arrays on housing estates and we’re exploring different possible business models. If we can make this work then we will be setting a precedent for a model for renewables on mixed tenure estates and long term financial sustainable fuel poverty alleviation.
At this exciting and pivotal time at the beginning of our journey we are looking for a Treasurer to support our organisation by overseeing the financial affairs.
The Role
The Treasurer will be overseeing the work of Martin, our dedicated Lead Finance Volunteer, who is an accountant working in Government and has been supporting our work for several months. We estimate that the treasurer role will require an average of less than one day a month, including attendance at six board meetings a year and weekly half hour meetings as necessary to be a mentor to Martin. We hold board meetings every other month on Tuesdays 1-2.30pm. The majority of these are held online with occasional in person meetings in Southwark. The Treasurer will also be responsible for holding a general oversight of financial activities and ensuring that we are keeping in line with our financial responsibilities.
Responsibilities
- Oversee financial matters to ensure that the organisation is compliant with regulations and good practice
- Support the finance team and other members of the board to ensure that effective financial procedures are in place
- Support the team in maintaining accurate financial records and oversee the year-end and funders financial reporting processes
- Advise on finance related initiatives that could benefit the society and input to strategy
- Support the creation of financial prospectuses for community share offers
Essential Qualities, Skills and Experience
- Chartered accountant with at least three years experience
- Understanding of financial management in organisations
- Ability to communicate financial information in a clear and effective manner
- Interest in renewables, sustainability and Community Energy
- Willingness and ability to work as part of a team and build good relationships
- Willingness to mentor our Lead Finance Volunteer
Desirable Qualities, Skills and Experience
- Experience of Community Energy and/or the renewable energy sector
- Knowledge of social enterprise structures
- Experience of being on the board of a not for profit organisation
- Being a resident of or having a connection to South London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team of befrienders! You will support us to reach some of the most isolated adults in your community to reduce their feelings of loneliness, build friendships and provide support for mental wellbeing. You will support people to relight a spark to continue a hobby, interest or encourage them to explore and participate in new social activities.
You will support individuals to rebuild their lives beyond crisis.
Loneliness and isolation can affect anyone in life, whatever their age or family situation. Official data from the Office for National Statistics shows that rates of depression doubled during the COVID pandemic, and one of the major causes of depression is isolation.
What you will be doing
- Agree a mutual time and frequency to meet in the local community
- To develop and promote a positive relationship with your befriendee
- To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
- To support your befriendee in developing their goals and social skills
- Encourage your befriendee to make links with community services, based on their identified goals
The skills you need
- Good listening and communication skills
- Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
- Willingness to engage in activities in the community
- Able to maintain strict confidentiality and follow professional boundaries
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you speak Farsi and are looking to give back to the local community? By joining our team of befrienders, you will support us to reach some of the most isolated adults in the community to reduce their feelings of loneliness, build friendships and provide support for mental wellbeing.
You will support individuals who struggle to communicate with others and help them to reconnect with their local community. You will support to relight a spark in a hobby, interest or encourage individuals to explore and participate in new social activities.
What you will be doing
- Agree a mutual time and frequency to meet in the local community
- To develop and promote a positive relationship with your befriendee
- To engage in conversation in Farsi
- To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
- To support your befriendee in developing their goals and social skills
- Encourage your befriendee to make links with community services, based on their identified goals
The skills you need
- Able to communicate confidently in Farsi
- Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
- Willingness to engage in activities in the community
- Able to maintain strict confidentiality and follow professional boundaries
- To be consistent in attendance
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In 2025 and beyond we are looking to expand our work. We want to collaborate with more organisations, gain coproate partners and truly grow the size of Buttons & Bubbles.
Who are we looking for?
You will be enthusiastic about bringing about more representation and inclusion.
Enjoy development and may have experience of business development.
Experience with working with corporate sponsors would be helpful.
Be passionate or have experience in fundraising.
Be a good communicator (this does not need to be verbal communication, we recognise other forms of communication such as Sign Language, Eye Gaze, etc.)
Somebody who thinks outside the box (no robots at Buttons & Bubbles)
This role can be done remoatly.
What do we expect
Must be willing to undertake our training programme
Have an Enhanced DBS check (preferably be on the update system)
Sign our volunteer contract. (If you disagree with anything in it please do discuss it with us and we will be happy to have a conversation and make small changes if appropriate).
A positive attitude to disability and illness. We are happy to answer questions on this.
If you would be interested in having more information about this opportunity or want to know what else we have (trust us there is plenty) please email and we can chat.
Please let us know of any adjustments or accommodations you require. All information will be treated in the strictest confidence.
To increase inclusion and representation across society for disabled families.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Story Forge Project is a new, grassroots literacy project based in Grantham. We design imaginative, inclusive workshops for children and young people that build confidence, creativity and a lifelong love of words. From festive letter-writing to story zines and sensory map-making, we’re on a mission to make storytelling part of everyday life - for every child, not just the confident ones.
We’re newly constituted, but growing fast, and now we’re looking for a like-minded volunteer to help us grow our funding base and secure support for our pilot projects across Lincolnshire.
The Role
We’re looking for a volunteer with an interest in literacy, books, children’s creativity or arts fundraising to help us design and coordinate a simple fundraising calendar. You don’t need to be a professional fundraiser, just someone organised, curious, and up for helping a new idea take flight.
Key tasks include:
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Researching small grants and funding opportunities (local councils, trusts, literacy/arts schemes)
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Helping shape a 6–12 month calendar of possible applications or fundraising opportunities
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Supporting with simple application templates and tracking
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Optional: helping build relationships with local businesses, bookshops or sponsors
You won’t need to make asks yourself unless you want to, we’re just looking for someone to help us build the plan and shape our direction. You’ll be working closely with our founder (a children’s author) and will be credited as part of the founding team.
You Might Be…
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A former or aspiring fundraiser looking for hands-on experience
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A publishing, arts or charity professional with a bit of time to give
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A parent, teacher or booklover passionate about children’s literacy
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Someone who wants to contribute to a new project from the ground up
What You’ll Get
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A flexible, rewarding role you can shape
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Experience building a fundraising pipeline from scratch
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Insight into grassroots children’s arts and literacy work
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A meaningful credit on our website and publications
How to Apply
Please send a short email telling us a bit about you and why the role interests you. CVs are welcome but not necessary.
We’re reviewing on a rolling basis and would love to chat.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Unlocking Potential. Transforming Futures.
At REMIX, we are a new youth social mobility charity in London, we believe every young person deserves to define their own future. We're on a mission to "remix young lives" from disadvantaged backgrounds by breaking down barriers and building up belief. We exist to ignite confidence, nurture resilience, and equip young Londoners with the life skills they need to thrive.
As we prepare to launch, we're seeking a passionate and visionary Volunteer, Head of Programmes to design, develop, and lead our impactful initiatives. This is an exciting opportunity to shape our core offerings from the ground up, ensuring every programme we deliver truly transforms lives.
In this vital start-up phase, you will be instrumental in:
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Strategic Programme Design: Translating our mission into engaging and effective workshops and services for young people aged 11-26.
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Curriculum Development: Overseeing the creation of compelling content and structures for our various programmes.
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Future Team Building: Planning for the recruitment and supervision of volunteer workshop facilitators, coaches, trainers, and mentors.
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Impact Framework: Helping to establish how we will measure the success and impact of our programmes.
We're looking for someone with experience in programme management, youth work, education, or a related field. Your expertise will be invaluable as we build strong, effective, and impactful programmes.
This is a voluntary role for individuals committed to making a tangible difference in young lives. We are flexible and can work with your availability as we build the charity from its foundations.
Help us build the programmes that will empower us to "remix young lives" across London!
Join us. Be the difference. Help us build a London where every young person has the chance to rise.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you speak French and are looking to give back to the local community? By joining our team of befrienders, you will support us to reach some of the most isolated adults in the community to reduce their feelings of loneliness, build friendships and provide support for mental wellbeing.
You will support individuals who struggle to communicate with others and help them to reconnect with their local community. You will support to relight a spark in a hobby, interest or encourage individuals to explore and participate in new social activities.
What you will be doing
- Agree a mutual time and frequency to meet in the local community
- To develop and promote a positive relationship with your befriendee
- To engage in conversation in French
- To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
- To support your befriendee in developing their goals and social skills
- Encourage your befriendee to make links with community services, based on their identified goals
The skills you need
- Able to communicate confidently in French
- Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
- Willingness to engage in activities in the community
- Able to maintain strict confidentiality and follow professional boundaries
- To be consistent in attendance
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




We're looking for a front-end developer (React Native) to join our growing remote team building a social impact app helping people experiencing homelessness and domestic violence.
Unify Giving is a digital donation platform that connects donors directly to verified individuals in need — no middlemen, full transparency. Think of it as a new way to give, where your impact is visible, personal, and meaningful.
What we're building:
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A React Native mobile app (launched March 2025) for iOS & Android
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Donor dashboards, beneficiary profiles, restricted purchases, and live impact tracking
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A system that empowers individuals through dignity and direct support
We're looking for someone who:
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Has solid experience with React Native and front-end development
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Can commit a few hours a week
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Is excited by social impact, ethical tech, and building something that matters
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Enjoys being part of a remote, collaborative, globally distributed team
This is a volunteer role, but one with purpose, autonomy, and real-world impact.
If you're passionate about coding for good and want to help us scale this work, we’d love to hear from you.
Connecting donors directly with individuals expriencing homelessness.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Unlocking Potential. Transforming Futures.
REMIX is a dynamic new youth social mobility charity in London, driven by the belief that a young person's potential, not their postcode, should shape their future. Our mission is to "remix young lives" by breaking down barriers and building up belief, igniting confidence and equipping young Londoners with the life skills they need to thrive.
As we gear up for launch, we're searching for an enthusiastic and connected Volunteer, Head of Partnerships/Outreach. This pivotal role will establish the crucial connections we need to reach young people and deliver our transformative programmes. You'll be the bridge between REMIX and the wider community.
In this vital start-up phase, you will be instrumental in:
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Relationship Building: Identifying and engaging with schools, community centres, youth organisations, and other potential partners across London.
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Networking: Representing REMIX and building a strong network of allies who share our vision.
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Collaborative Planning: Exploring opportunities for joint projects and programme delivery.
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Community Mapping: Helping us understand the needs and opportunities within London's diverse communities.
We're looking for someone with excellent communication skills, a proactive approach, and experience in community engagement, sales, or partnership development. A passion for youth empowerment and social mobility is essential.
This is a voluntary role for individuals eager to connect REMIX with the heart of London. We are flexible and can work with your availability as we establish our presence.
Help us forge the partnerships that will empower us to "remix young lives" across London!
Join us. Be the difference. Help us build a London where every young person has the chance to rise.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an Arabic speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!
Many older adults and vulnerable individuals in the UK’s Arabic-speaking community experience loneliness and isolation. By offering just a small amount of your time each week, you can make a big difference by providing companionship and a friendly voice in their native language.
What is the Talking Bubble Project?
☎︎ A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular phone calls, you’ll have the opportunity to build friendships, brighten someone’s day, and provide much-needed emotional support—especially for those who feel more comfortable speaking Arabic.
Why volunteer with us?
✔ Support members of the Arabic-speaking community in the UK
✔ Make a meaningful impact on someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Enhance your own sense of fulfilment and purpose
Requirements:
✔ Volunteers must complete an online Safeguarding Adults Level 2 training and undergo a DBS check—both fully paid for by the organisation.
How to get involved:
Simply apply through the CharityJob website. No previous experience is required—just a friendly, compassionate nature and a willingness to listen.
✔ Open to UK residents only.
Help us spread kindness and connection within the Arabic-speaking community across the UK!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role: Our scholars are eager to meet graduates and professionals who can support them in achieving their ambitions. Mentors are mainly responsible for providing support and career advice to pupils. Mentors must also be committed to supporting us at our events, which take place in the evenings and on Saturdays throughout the term. These events include our scholar enrichment days, our parent and pupil information sessions and our volunteer social events which are held in London.
Availability: Mentors must be available for approximately 2-3 hours a month to meet with their mentee, and discuss via phone, email or in person. There is a minimum commitment of one year (three terms).
In addition to this, you will need to support a minimum of 2 events throughout the year. Enrichment and skill-building events for our scholars usually take place in the evenings and at weekends, with events ranging from 2-8 hours in length.
Location: Mentoring sessions and events can take place online or in person.
Responsibilities:
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Working collaboratively with parents to give students guidance and advice on how to achieve their aspirations
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Informing pupils of opportunities to them so that they can achieve their aspirations
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Meeting with pupils for one to one mentoring sessions
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Supporting pupils with university, sixth form or job applications
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Monitoring and reporting on each pupils progress
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Giving feedback to parents and programme coordinators
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Working collaboratively with other tutors and mentors
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Supporting at events including:
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Collaborate effectively with other volunteers within the events team
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Assist with setting up and clearing up at events
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Support workshop facilitators with managing groups of young people or parents
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Assist with the coordination of lunch or refreshments for attendees
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Assist the event coordinator with ensuring the health and safety of attendees and overall risk management at events
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Give feedback to the event coordinators and programme managers at the end of each event.
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Person specification:
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Be passionate and committed to tackling educational inequality
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Enjoy working with children and young people
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Be educated to a minimum of degree level or equivalent
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Possess strong communication skills both written and verbal
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Be punctual and organised
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Be able to remain calm under pressure
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Have excellent time management skills
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy playing games and engaging with people? Are you interested in boosting people’s socialising abilities and cater a safe and cheerful experience? If so, we are recruiting for a volunteer to facilitate weekly games and chat sessions at our Service.
Playing games is a good boost of confidence every once in a while for everyone playing to feel like a winner. In turn confidence turns into happiness which is an instant mood enhancer. Also holding conversations is a great team activity to help people engage and build their confidence.
We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.
In the last year, 9,499 adults accessed Hestia’s mental health support.
We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.
What you will be doing
- Coordinate and set up a weekly games and chat group
- Create a safe space for individuals to express themselves
- Teach people how to play new card and board games
- In the sessions encourage members of the group to connect and relate to each other through playing cards, board games and holding conversations
The skills you need
- Good interpersonal and communication skills
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
- Calm, patient, friendly and welcoming
- Keep a record of attendees, provide feedback, and report any concerns to the staff team.
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




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