Volunteer volunteer roles in forest hill, greater london

Fundraisers wanted to support East London Waterworks Park in developing and implementing our fundraising strategy.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for fundraisers to contribute to our community-led fundraising strategy, to develop relationships with funders and to write funding applications. 

You would join our fundraising circle, which coordinates our fundraising efforts. It is currently exploring grant opportunities and developing relationships with businesses and other funders. We meet online on Google Meet and volunteers complete agreed tasks remotely. 

If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you. 

We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers. 

We would also love to hear from potential volunteers without experience but with transferable skills.

East London Waterworks Park is an exciting and ambitious project. Without funding we won’t be able to make it happen, so you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

South West London Law Centres (SWLLC) is an independent registered charity providing specialised legal advice and assistance covering Wandsworth, Merton, Croydon, Kingston-upon-Thames, Richmond-upon-Thames and Sutton in South West London.

Our vision is a future where people who cannot afford a lawyer:

• Have equal access to assert and enforce their rights;
• Are empowered to benefit from everything a healthy society has to offer;
• Are treated equally with dignity and respect.

You will play a critical role in helping SWLLC to grow and prosper. If you have a passion for access to justice and believe that you can improve the impact the SWLLC can make, then we look forward to hearing from you. 

What will you be doing?

Our previous chair stood down after an extended term of 6 years. They helped oversee the law centre during the pandemic and its aftermath during which we have seen the law centre continue to flourish in a very challenging environment. We are looking for a new chair who believes in what we do and is prepared to lead and act as an ambassador for the charitable trust so that we can continue to do this work. We currently have a strong trustee board of varying skills and tenures and the day to day management of the law centre is delegated to a small team. This team is small for what the law centre is trying to achieve. We need you to bring your expertise, energy and networks to the law centre. The role isn't glamorous, it's unpaid, and it's sometimes unacknowledged, but it is rewarding. You will play a critical role in helping SWLLC to support over 6,000 people a year, who would not otherwise have access to legal advice. We are very proud of the impact that we have had over the last 50 years, and continue to have. SWLLC continues to operate in a challenging environment, the work of the law centre is regulated and audited by a number of external bodies, our finances continued to be challenged by static legal aid, grants and donations, despite this we have continued to flourish, but the need for our services is greater than we can provide. The main areas that our trustees board can support alongside the role of governance of the law centre are:

• Finance
• Fundraising
• Human Resources
• Communications and Marketing
• IT and facilities
• Community Engagement and Community Activism

Time commitment:

6 Board meetings per year. Take place through a mixture of in person and online meetings in the evenings (usually midweek between 6pm – 7:30pm). The Chair will also need to have regular meetings with the Chief Executive, and Senior Management Team outside of these regular board meetings. Such meetings will typically be brief, online and arranged at a mutually convenient time. The Chair will also need to represent the Charity at various events and meetings with key stakeholders. Our head office is based in Croydon with other offices in Clapham Junction and Morden. We expect the role to take around 1 -2 days per month.

What are we looking for?

Principal responsibilities:

Strategic leadership

• Act as representative of the whole board and not its defacto head
• Provide leadership to the charity and its Board, ensuring that the Charity has maximum impact for its beneficiaries

Governance

• Ensure that the governance arrangements are working in the most effective way for the Charity

External Relations

• Act as an ambassador for the cause and the charity in partnership with the CEO

Efficiency and effectiveness

• Chair meetings of the Board of Trustees effectively and efficiently, bringing impartiality and objectivity to the decision-making process
• Ensure that Trustees are fully engaged and that decisions are taken in the best, long-term interests of the Charity and that the Board takes collective ownership

Relationship with the Chief Executive and the Senior Management Team

• Establish and build a strong, effective, supporting and a constructive working relationship with the Chief Executive, ensuring s/he is held to account for achieving agreed strategic objectives 

Personal Qualities:

• Personal gravitas to lead a significant organisation demonstrating a strong and visible passion and commitment to the law centre, its strategic objectives and cause  
• Exhibit strong inter-personal and relationship building abilities and be comfortable in an ambassadorial role
• Demonstrate tact and diplomacy, with the ability to listen and engage effectively
• Strong networking capabilities that can be utilised for the benefit of the law centre
• Ability to foster and promote a collaborative team environment
• Ability to commit time to conduct the role well, including travel and attending events out of office hours

Experience:

• Experience of operating at a senior strategic leadership level within an organisation
• Successful track record of achievement through their career
• Experience of external representation, delivering presentations and managing stakeholders
• Significant experience of chairing meetings and events Knowledge and skills
• Broad knowledge and understanding of the legal sector and current issues affecting it
• Strong leadership skills, ability to motivate staff and volunteers and bring people together
• Good understanding of charity governance and finance issues Terms The charity’s Chair (and board members) will serve a four-year term to be eligible for re-appointment for one additional term.

What difference will you make?

The impact the Chair will have is to ensure the continuation of the law centres' successful mission 

Law Centres are community-led, not-for-profit organisations that help local people to understand and enforce their legal rights. Their services are free, and they attempt to target the people who most need them – people who are at risk of discrimination and ill-treatment and those who are least able to protect themselves, for example because they lack the money to hire someone with legal expertise to help them.  We are currently celebrating our 50th year. SWLLC s is one of the larger Law Centre in Great Britain covering six London boroughs – Croydon, Kingston, Merton, Richmond, Sutton and Wandsworth. Our catchment area covers 1.7 million people. We now operate from 3 branch offices. We help over 6,000 people each year with a face to face service covering 3 broad services. 

• Expert casework and representation in the social welfare law covering community care, debt, employment, housing, immigration/asylum, public law, welfare rights and cost of living support 
• Emergency representation as part of the Housing Possession Court Duty Scheme 
• Pro Bono Clinics 

Amongst the results we achieve that make us proud of what we do are:

• the prevention of homelessness 
• the prevention and reduction of poverty 
• the protection of family life by reuniting people living in the UK with those living abroad
• the prevention of torture and death beyond our borders by the provision of advice and representation to people fleeing persecution 
• the prevention of ill-health by successfully challenging unfit living conditions 
• the prevention of mental ill-health by assisting people to deal with their personal debts

Before you apply

If you would like an initial discussion before putting in your application please message through the Reach Volunteering Platform and Senior Management Team will be on contact to further discuss the role and the opportunity. A panel of trustees and senior management team will review your application. If we consider that your skills and experience are a good fit with the Law Centre, you will be invited for an informal discussion with the panel about our work and the trustee role. Applications will be considered on a rolling basis, and we encourage early submissions.

Founded in 1997, the Islington Centre for Refugees and Migrants provides a place for refugees, migrants, and people seeking asylum to rebuild their life with support and community. From classes to casework to financial assistance, the Centre has a wide offering available for our community of over 200 people. Our approach is compassionate and human and the support we offer is long term - on average people stay with us around four years.

The current Board brings a wide range of charity and public body experience including strategy and fundraising and we are looking for skills to both enhance and complement these strengths.

The Centre has a dedicated and talented staff team led by our CEO, Andy Ruiz Palma, who joined in 2000 as an English teacher. In addition to this staff resource we have around 40 volunteers who provide direct support through activities. We also have in place accountancy support to the executive and a dedicated fundraising team.

We are looking for people who can demonstrate a strong empathy with our client group and who understand how to work with organisations rooted in a local community. You will bring excellent people and communication skills and demonstrate good team-working.

You will demonstrate this through your experience working with marginalised communities (either in a frontline operational role, a policymaking role, or on the Board of another organisation) or personal lived experience as a member of a marginalised community.

We are open to applications from people looking for their first Trustee role or who may not have considered being a Trustee before and will provide mentoring to help trustees find their feet.

We are looking to recruit 2- 3 new trustees and have a strong preference for any of the following or a combination of these skills:

• Finance/Accountancy qualification – we have an excellent Treasurer Trustee and are looking for a deputy
• HR
• Fundraising
• IT/Data management
• Lived Experience as a refugee or migrant

ETS are looking for mature Christians who want to become “Discipleship Leaders”

Do you have an hour or so a week to disciple a new believer or someone who wants to grow in their faith?

If so, ETS will provide the tools to help you do this, with our training, support, experience, and manuals.

ETS stands for “Equipping the Saints” and that is what we do: we will equip you to become a Discipleship leader, as part of our team.

About Us

Children with Voices is a dedicated charity based in Hackney, London. Our mission is to support and empower children and young people through a range of community-focused programmes and initiatives. We strive to create a nurturing environment where every child has the opportunity to thrive and reach their full potential.

Job Description

We are seeking a detail-oriented and proactive HR Assistant to support our HR operations. This role is essential in ensuring smooth day-to-day HR functions, assisting with recruitment, compliance, and general HR administration. The ideal candidate will have strong organisational skills, an interest in human resources, and a passion for working in the charity sector.

Key Responsibilities

Recruitment and Onboarding

• Assist with job postings, candidate screening, and interview coordination.

• Support the onboarding process for new volunteers and employees, ensuring all necessary documentation and induction materials are provided.

HR Administration & Compliance

• Maintain accurate and up-to-date employee and volunteer records.

• Ensure compliance with relevant employment and volunteering regulations.

• Assist with general HR administrative tasks, including using Monday. com for record-keeping and task management.

Policy and Employee Support

• Support the implementation of HR policies and procedures.

• Act as a point of contact for HR-related queries from staff and volunteers.

Qualifications and Experience

• Some experience or knowledge of HR functions is desirable.

• Strong communication and interpersonal skills.

• Ability to handle confidential information professionally.

• Proficiency in Microsoft Office Suite and HR systems 

• CIPD qualification or working towards one is advantageous but not essential.

Personal Attributes

• Passion for working in the charity sector and supporting children and young people.

• Highly organised, proactive, and able to work both independently and as part of a team.

• A willingness to learn and develop HR skills.

How to Apply

If you are enthusiastic about making a positive impact and gaining experience in HR, we would love to hear from you. Please send your CV and a brief cover letter outlining your suitability for the role.

Title:  Communications volunteer

Summary

Help us grow and engage our audiences by creating communications materials for us to use externally and across our website, social media, print materials and newsletter, so that we can help support the mental health of more women across Sussex.

Description

Our charity delivers counselling and therapeutic groups for women across Sussex. We are looking for an experienced communications professional to work with to support with all or some of the following:

Communications:

· Help to create a communications plan with the CEO, mapping out key activities and campaigns over the year

Social media:

· Assess our current social media and make recommendations to improve content and engagement

· Design and create weekly posts and reels using Canva

· Create 1-3 social posts per week

Newsletter:

· Re-purpose key social posts for our monthly e-newsletter, using MailChimp

Outreach:

· Build a partner communication list and liaise with key organisations and share key materials with them, such as leaflets and information about our services to raise our profile

· Build contacts and reach out to potential press to raise awareness of our organisation

Events:

· Assist with fundraising events and promotion of these from the Brighton 10K run, our Christmas raffle and party.

You will be working with the CEO who will provide our existing brand/style/logo guidelines and brand research/user personas.

What impact will they have?

Your creative output will shape how we present ourselves to our clients and funders. With your help we will be able to continue to reach and support more women across Sussex.

About the volunteer

Description

We are looking for a volunteer who:

· Has experience in creating and writing communications materials such as social media posts

· Ideally has experience in Canva and MailChimp

· Has the ability to quickly understand the needs of our team / organisation / participants

· Has good communications and organisation skills

· Understands the resource constraints of a small charity and is able to work with these.

Skills

· Marketing and communications

Where and when

Location

Can be fully remote or partly remote if based near Brighton.

Time

Time commitment

· 0-6 hours / week – the role could be an ongoing role

Volunteer availability

Either inside or outside office hours.

Application details

Application instructions: please send published content examples (social, blog or e-newsletter posts) a CV and details of your availability and interest in the role 

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

We are looking to recruit four people who can commit their time and effort on a voluntary basis. We are recruiting Communications Officers to join either our Social Media team or our Website Development Team.

Responsibilities

• To input into a regular flow of communications activity in either the website or social media team

• To work with others to design content and design strategy

• To take part in regular team meetings

• To carry out tasks as assigned

Requirements

• To have an interest in social media, marketing, website development or public relations

• To have strong communication and people skills

• To have strong IT and digital working skills

• To be competent in the use of Canva, Wix and social media

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

Job description

Quilombo UK is looking for a Bid Writer (Grant & Funds), who loves to face work challenges; to join their growing team.

The Bid Writer (Grant & Funds) will play a critical role by assisting the manager to prepare the proposal that helps the organization to further develop and establish.

This role offers a great opportunity for the right person who is looking to; gain experience in the Third Sector; love to 'give back to their community'. The role is for you if you are looking for flexibility and autonomy. Where necessary specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Apart from writing proposals, you will also be reviewing and editing previously written content wherever necessary.
• Working with other team members to produce bid responses and writings
• Helps in writing funding applications for the varied projects that we run in order to meet our organisational objectives.
• Also helps in presentations and all supporting documentation.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential

• You must be based in the UK
• You will need to have good written skills
• Able to write effective, concise and compelling content
• You will be self-starting and willing to research and look for new funding opportunities that match our aims and objectives;
• Ability to work on tight deadlines
• Well organized, proactive and able to deliver tasks efficiently.
• Able to speak confidently with a variety of stakeholders.
• Good time-management skills.
• Proficiency in Microsoft Word and excel.
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed.

The volunteering program with Quilombo UK requires a minimum of 16 weeks of commitment. We are looking for someone who can offer 12 hours a week, Monday - Friday (2 times a week).

Please note that this is a volunteering unpaid role.

Job Types: Part-time, Volunteer

Benefits: Work from home

Experience:

• Technical Writing: 2 years (preferred)

Work Location: Remote

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.

Role Summary

As a Notion Specialist, you will play a key role in helping volunteers and teams effectively utilise Notion for their work. Your expertise will ensure that teams can optimise workflows, manage information efficiently, and collaborate seamlessly within the platform. You will provide training, manage permissions, and support teams in structuring Notion workspaces tailored to their needs.

Key tasks

1. Training & Support
   • Conduct training sessions for volunteers on how to use Notion.
   • Develop and maintain training materials (e.g., guides, videos, FAQs) to support ongoing learning.
   • Provide one-on-one or group support to answer Notion-related queries.
2. Workspace Optimisation
   • Help teams structure their Notion workspaces to suit their workflows and case scenarios.
   • Assist in building and refining dashboards, databases, templates, and automations.
   • Provide recommendations on best practices for using Notion efficiently.
3. Permissions & Access Management
   • Set up and manage permissions to ensure appropriate access levels for different roles.
   • Regularly review and update access permissions to maintain security and efficiency.
4. Process Improvement & Documentation
   • Identify opportunities to improve organisational efficiency using Notion.
   • Document standard operating procedures (SOPs) and best practices within Notion.
   • Support teams in integrating Notion with other tools where relevant.
5. Ongoing Support & Troubleshooting
   • Act as the go-to person for troubleshooting Notion-related issues.
   • Stay updated on new Notion features and advise the team on potential improvements.
   • Gather feedback from users to continuously enhance Notion use across the organisation.

What we’re looking for

• Strong experience using Notion, with the ability to teach others effectively.
• Understanding of database structures, workflows, and automations within Notion.
• Excellent communication and training skills.
• Ability to troubleshoot and provide creative solutions to Notion-related challenges.
• Organised, proactive, and able to work independently.
• Experience with integrating Notion with other tools (desirable but not essential).

What we have to offer

• Be part of a dedicated team of 90+ volunteers across the UK.
• Contribute to a growing organisation that educates and empowers the Muslim community.
• Access to in-house tarbiyah sessions to develop your deen.
• Receive continuous rewards for facilitating Islamic education through Roots Academy.

Please note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2000 students across the UK & Canada.

Role Summary

The HR Lead will be the focal point for all HR tasks in Canada. This will include supporting the Canada team with recruitment, maintaining HR files, keeping accurate records in line with compliance requirements, issuing volunteer agreements, and ensuring the Canada team are compliant with Canadian employment law.  

Key tasks

• Recruitment – supporting with role descriptions, advertising positions, arranging interviews and onboarding new starters.
• Compliance and employment law – requesting IDs and other documentation as required, supporting with training requirements, and advising the leadership team on best practice.
• HR Admin – managing the contracting / volunteer agreement process, ensuring personnel files are kept up to date and accurate record keeping of all HR files.

What we’re looking for

• Prior experience in an HR role, HR qualification would be a bonus
• Strong interpersonal skills, and the ability to be diplomatic
• Understanding of the importance of confidentiality
• Experience handing sensitive information desired but not essential
• Strong understanding of the Muslim Community in Canada, and belief in Roots Academy’s vision

What we have to offer

• Contribute to a growing organisation that educates and empowers the Muslim community.
• Access to in-house tarbiyah sessions to develop your deen.
• Receive continuous rewards for facilitating Islamic education through Roots Academy.

Please note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.

Duration: Short-term project (with potential for ongoing involvement)

About the Role

Children With Voices is seeking a detail-oriented and analytical volunteer to help update our Impact Report (Deck) from 2021. This report highlights the charity’s achievements, including the number of people we have fed, the services we have provided, and our overall community impact.

We have multiple internal documents holding updated information, and we need a dedicated volunteer to extract key data, organise it, and integrate it into the updated version of the report. This role is crucial in highlighting the charity’s progress to funders, partners, and the wider community.

Key Responsibilities

•Review & audit the 2021 Impact Report – Identify outdated sections and areas requiring updates.

•Data Collection & Analysis – Extract key metrics from internal documents, including food distribution numbers, volunteering efforts, and service impact.

•Update & Refine Content – Ensure the report is accurate, well-structured, and engaging.

•Create Visual Data Representations – Develop simple charts or infographics to illustrate key findings (if applicable).

•Ensure Consistency in Branding & Messaging – Maintain a professional and cohesive tone aligned with Children With Voices’ mission.

•Collaborate with Team Members – Work with staff to verify data and gather additional insights.

•Finalise & Format the Updated Report – Prepare the document for internal review and external presentation.

Skills & Experience Required

•Strong Research & Data Analysis Skills – Ability to extract, interpret, and organise numerical and qualitative data.

•Excellent Writing & Editing Skills – Strong attention to detail and ability to present information clearly.

•Project Management & Organisation – Ability to manage multiple documents and keep track of key updates.

•Proficiency in Microsoft Office (Word, PowerPoint) & Google Docs – Experience with Canva or other design tools is a plus.

•Critical Thinking & Problem-Solving – Ability to identify gaps in information and seek solutions.

•Graphic Design & Infographics (Preferred but not required) – Familiarity with data visualisation to enhance report presentation.

•Ability to Work Independently & Collaboratively – Self-motivated but comfortable seeking guidance when needed.

•Experience with Impact Reporting (Preferred but not needed) – Any previous experience with grant reports, annual reports, or case studies is a bonus.

What We Offer

•Mentorship and support from the Children With Voices team.

•Opportunity to develop skills in research, data analysis, and report writing.

•A chance to contribute to a meaningful cause and help secure future funding for vital community programs.

•Volunteer reference upon successful completion of the role.

How to Apply

Interested volunteers can apply by submitting resume or CV witha short cover letter outlining their relevant skills and experience. 

IvybridgeLink the charity for the BridgeLink Community Centre is looking for trustees with a passion for social justice, a concern for under represented groups and the willingness to support our staff in developing activities and services for our diverse local community.  Useful previous experience would be: fundraising, governance and compliance, community work, education, human resources, IT, buildings management, food and catering.

JOB DESCRIPTION FOR CHARITY TRUSTEES

Overall Purpose

The Board of Trustees are responsible for the overall governance and strategic direction of the charity Ivybridgelink, supporting its values and developing the organisation's aime and objectives.

Main Responsibilities

• To ensure that the charity and its representatives function within the legal and regulatory framework of the sector continually striving for best practice in governance.
• To uphold the aims and objectives of the charity IvybridgeLink:
  • To promote learning and educational achievement
  • To encourage pathways into employment
  • To support healthy lifestyles and emotional wellbeing
  •  To offer opportunities for recreation / leisure activities
  • To build a positive sense of community
• To determine the overall direction and development of the charity through good governance and clear strategic planning.
• To follow non-discriminatory and non-judgemental practice, and adhere to the confidentiality policies and procedures.
• To ensure the charity complies with regulatory requirements, as laid out in the governing document. 

 Main Duties

• Acting in the best interest of the charity, beneficiaries and future beneficiaries at all times.
• Promoting and developing the charity in order for it to meet the needs of local residents. 
• Overseeing sound financial management of the charity’s resources, ensuring expenditure is in line with the organisation’s objectives, and investment activities meet accepted standards.
• Overseeing recruitment processes following safer recruitment procedures.
• Monitoring the effective and efficient administration of the charity and its resources.
• To follow the IvybridgeLink confidentiality policy and maintain absolute confidentiality regarding all information shared or received.
• An understanding and commitment to equalities issues in relations to working in the community.
•  Support the centre’s management team to deliver projects and run events

Accountable to:

As the board are responsible and liable for the governance and functioning of the charity,they are accountable in varying degrees to a variety of stakeholders, including: service users, members, funders, the Charity Commission, and Companies House. Close attention must be given to the governing document to ascertain the type of organisational structure and the range of interested parties.

Who are we?

Switchboard LGBTQIA+ exists to provide members of the LGBTQIA+ community, as well as their friends, family and those supporting them, with a listening service that they can contact via phone, instant message and email between the hours of 10am to 10pm every day.

We are happy to talk to service users about any topic they wish. Topics we often talk to service users about include: sexual health, safer sex, relationships, coming-out, gender identity, transitioning, mental health, experiences of hate crimes, support for meeting other LGBTQIA+ people and making friends, and much more.

However, we want to also be upfront and transparent about the fact that not all of our conversations are positive or constructive. Our volunteers can also be exposed to abuse from the public, manipulative callers, sexual fantasies and safeguarding concerns.

What is our over 50's club?

Our over 50's club is a new initiative for Switchboard. 

We want to create a space that enables older members of the LGBTQIA+ community to volunteer with us on our phone lines and instant messaging service, whilst providing a social element that encourages volunteers to come together at our London HQ. 

This club will meet on both Mondays and Tuesdays during the day (you can choose which day works better for you), completing a shift either between 10am to 1pm or 2:00pm to 5:00pm. You can join us weekly or bi-weekly, whichever you prefer.

We then come together between 1pm and 2:00pm to have lunch (paid for by us) and a good natter! 

Volunteers who support Switchboard in this capacity are trained to take both phone calls and respond to instant messages. They do not respond to emails, however. 

Who are we looking for?

To ensure we can provide a high quality service to those who contact us, we are looking for volunteers who:

• Simply put, like communicating and chatting with other people (you’re most likely a people-person who feels energised by this type of communication)

• Feel comfortable taking calls and speaking over the phone to people you do not already know

• Are familiar with different instant messaging platforms (such as WhatsApp and other chat tools) and the types of communication they might receive

• Are able to read between the lines to decipher messages

• Are good listeners who let others lead conversations and instead create the space they need

• Are able to ask broad, open questions to keep conversations flowing

• Understand the importance of using the right tone when communicating in writing, and are able to flex their writing style to suit different people

• Have a strong attention to detail, with a particular focus on spelling and grammar

• Are able to evaluate sources of information and identify those that can be trusted, from those that cannot

• Know when to challenge and when to step back

• Have essential digital literacy skills (such as using email tools such as gmail and outlook, search the web for information and copy and paste website URLs)

• Understand and support our mission

• Have an awareness of the challenges facing the LGBTQIA+ community

• Are empathetic in nature

• Agree to uphold our values of being non-directive and non-judgemental

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers