Volunteer volunteer roles in hoxton, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!
About the Role:
Our volunteers bring people together for shared online learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.
- The amazing 6-week Happiness Habits Course is designed to be run by pairs of volunteers. It features expert videos, science-backed exercises and the chance to form meaningful connections. Our course has been specially designed to gather the insights of the world's leading experts on six fundamental aspects of a happy and meaningful life: Gratitude, Self-Care, Relationships, Resilience, Kindness, and Meaning. It is a very impactful (many say life-changing) experience.
- Alternatively, you can get involved by supporting a Monthly Group, bringing like-minded people together to learn evidence-based tools for creating a happier and more meaningful life. Explore the monthly themes and encourage people to set personal actions towards happiness, that support both themselves and others.
Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.
Why Volunteer with Us?
Do something that matters: spreading happiness and witnessing people transform for the better is a huge source of meaning.
Grow your skills: inspiring others, learning together and reinforcing your own happiness skills all contribute to personal growth.
Build community: meeting like-minded people, building lasting friendships and belonging to a global community contributing to a better future for all.
How do I know it’s right for me?
Try out free VOLUNTEER TRAINING via the Action For Happiness website and decide for yourself.
We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.
What is the time commitment?
You'll need to set aside a couple of hours for the training initially and a few more for planning your course or group and connecting with your co-volunteer. Then you'll need a couple of hours per session for facilitating (x6 weekly sessions for a course, or x1 session per month for a group).
- Apply today! Together, we can inspire change that ripples out through people’s lives, communities and the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Music has long been held as an effective and soothing way to help relieve stress and improve mental health. Do you have a passion for playing the guitar and would like to teach others?
Playing a guitar in a group allows for time to focus on the here and now, providing total mindfulness. This enables us to forget about the past or our future worries for a while, providing time without any distractions!
Support others to learn to play chords and push their worries to the back of their mind and an opportunity to engage with people that have a similar interest!
What you will be doing
- To facilitate guitar lessons for beginners on a 1:1 basis
- Plan each session, in collaboration with those you are supporting
- Lead on logistics and organisation of the sessions alongside the staff team
- Keep a record of attendees, provide feedback, and report any concerns to the staff team
The skills you need
- Experience teaching playing a guitar and the ability to teach at beginner level
- Good communication skills
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Provide holistic end-of-life care to people who are suffering of a terminal illness, under the direction of the Palliative Care Nurse Team Leader. By caring for those often isolated, hopeless, and fearful, this position is a living example of God’s love and compassion for the weak, lonely, and marginalised members of society. This position works primarily off-ship; hot and dusty or wet (depending on season) conditions can be expected. Visiting people in their house requires cultural sensitivity.
What You Will Contribute
• Support terminally ill patients and their family members through the grieving process, preparing them for death
• Train and assist family members with wound care for the afflicted person
• Share basic health principles with terminally ill patients and family members in order to improve their health
• Encourage the use of local, affordable materials for wound care and locally available analgesia
• Encourage the family to find ways to be self-supporting and teach them about planning for the future
• Assist in reaching out to local healthcare professionals who care for palliative patients, build meaningful relationships, assess their practical and intellectual needs and assist them in sustainable and culturally appropriate ways, through mentoring and teaching
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best – whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
What can you expect to be doing?
This is a really flexible role – you can choose what you’d like to get involved with:
- Face-to-face fundraising – organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- Online fundraising – setting up online appeals, increasing social media engagement to maximise funds raised
- Marketing – spreading the word about our fundraising activities, for example on social media and with the local press
- Championing our work – getting involved with developing new fundraising ideas and increasing community engagement
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise vital funds through fundraising activities. You will also meet new people, make new friends and be part of a dedicated group of volunteers. Whether you’d rather be out and about, or volunteering from your own home, there are so many ways to fundraise.
We’re looking for someone with
- Good communication and interpersonal skills
- Willingness to be part of a team
- Good organisational skills
- Flexible approach
- Knowledge of local community networks (would be an advantage)
Time expectation
This is a flexible role that can fit around your other commitments. You’ll be part of a team all working together to raise vital funds while having fun in the process!
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note: volunteers must be local to Hackney. We cannot assist people to travel to the UK.
Purpose of the Role
We support a young man with learning disabilities and mobility issues who would love to be matched with a volunteer who can take him swimming once a week! By taking him to the pool, you will not only be facilitating an enjoyable experience, but you will also help him to get the low-impact exercise that is so important for mitigating the physical symptoms of his condition.
You will be accompanied at all times by a support worker, except whilst you are in the water.
Responsibilities
- Meet your befriending match and their support staff at the service and travel to the pool by bus
- Swim with them in the shallow end of the community swimming pool
- Providing companionship and friendship
Skills, Attitudes and Experience
- You are a competent swimmer
- Experience communicating with people who are non-verbal or have different communication needs is an asset
- You are friendly and have strong interpersonal skills
- You are passionate about making a difference in the lives of older people, people with learning disabilities, and/or people with autism spectrum disorder
- You are patient, empathetic, and open-minded
- You are organised and can work independently
- You take initiative and manage your workload
- You are reliable and punctual
- You are a strong communicator
Benefits
- Make a difference to the health and wellbeing of somebody in your community
- Meet different kinds of people and make new friends
- Improve your own health and wellbeing by swimming weekly
- Receive support from the Volunteer Team and an assigned supervisor
- Become part of a community of staff and volunteers who are passionate about making a difference
- Receive references for future opportunities and build your CV
- Receive reimbursement for reasonable out of pocket expenses
- Additional training to help you grow in your role
- Covered by Outward’s insurance policy
Location
- Hackney (E8)
Time Commitment
- We would like somebody to start as soon as possible
- We encourage you to commit to a minimum of four months as a befriender, however an ongoing commitment is ideal
- Available on a weekday between 4pm and 7pm
Training Provided
- Volunteer Induction Training Session (approximately 2 hours)
- Online CareSkills Training: Equality, Diversity and Inclusion; Safeguarding of Adults; Health and Safety; Fire Safety
- Service Inductions, including reading the Support Plan and Risk Assessment of the person you will be supporting
Application Process
- Send an email for a link to apply online. Support is available if you need assistance to complete the application form.
- If you are selected for a volunteer role, you will be required to undergo a DBS check, submit two references, and complete the abovementioned mandatory training before you can start your role.
If there is any way that we can make the application process or the volunteer role more accessible for you, please do not hesitate to let us know. We will be happy to make any accommodations we can for you.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Send an email for a link to apply online. Support is available if you need assistance to complete the application form.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
The gardening and growing volunteer will support our accommodation sites in maintaining their outdoor spaces at our sites across Hertfordshire and Bucks including
Brindle Court, Watford
Northgate End, Bishop's Stortford
Our smaller sites in Stevenage, Hoddesdon and Hemel Hempstead
Crest Rd, High Wycombe
Detailed description
Having access to a secure garden or outdoor area can be crucial for providing opportunities to socialise and relax, which can be invaluable for the mental well-being of our residents.
The gardening and growing volunteer will support our accommodation sites in maintaining their outdoor spaces, including:
·Weeding
·Sweeping
·Pruning
·Clearing leaves and large twigs
·Watering plants
·Planting bulbs and tidying up flower beds
We would love for this to be an opportunity to involve our residents and potentially lead a gardening activity with them, equipping them with knowledge and skills to maintain their own green spaces in the future.
You will need:
- Enjoy working outside in all weathers.
- An interest/basic knowledge of gardening
- Role requires some degree of physical work and lifting/manual handling
- To work under your own initiative.
- Good communication skills
- Opportunity to meet new people and learn new skills
A full induction to the service and specific site will be provided as well as access to training and events throughout the year!
Some sites have basic tools however any additional tools and material required can be discussed with your volunteer manager .
What volunteers need:
You will be required to under go a Disclosure and Barring Service check and provide details of 2 x referees
What we will provide to volunteers:
- Reimbursement of costs
- Full training and induction
- Access to events and celebrations throughout the year
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a coaching qualification, or are you working towards one? Would you like to help managers across our organisation develop their skills and confidence? As a coach, you will support managers to improve their leadership abilities, build confidence, and enhance their effectiveness in their roles. Your coaching will help them tackle challenges such as personal effectiveness, leadership credibility, career development, and conflict resolution. By providing guidance and encouragement, you will play a key role in helping managers grow, develop new skills, and lead their teams more effectively.
What you will be doing
- Deliver coaching sessions for managers at various levels, from team leads to department heads.
- Provide a safe, open, and confidential space for coaching conversations focused on leadership, communication, conflict resolution, managing change, and interpersonal skills.
- Use clear and effective coaching methods and models.
- Maintain confidentiality and follow Hestia’s coaching programme guidelines.
- Define clear roles for both the coach and coachee, ensuring there are no conflicts of interest.
The skills you need
- A recognised coaching qualification (or currently studying towards one), such as ICF or EMCC, or significant coaching experience at a management level.
- Experience in the social care sector (desirable but not essential).
- Strong communication and listening skills.
- Willingness to participate in supervision and continuous learning.
- A friendly, approachable, and supportive manner.
- Understanding of confidentiality and professional boundaries.
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nigerian Women in UK CIC is looking for two passionate and dedicated volunteers to join our Fundraising Department!
As a Volunteer Fundraising Assistant, you will help us identify funding opportunities and apply for grants to support our vital work empowering Nigerian women in the UK.
Role Details:
✅ Part-time, flexible volunteering role
✅ Remote
✅ Gain valuable experience in fundraising and grant applications
✅ Make a real impact in your community
Who We're Looking For:
✔️ Strong research and writing skills
✔️ Passionate about supporting women's initiatives
✔️ Organised and detail-oriented
✔️ Experience in fundraising or grant writing is a plus but not essential
Join us in making a difference!
NWIU is a vibrant community dedicated to bringing together Nigerian women living and studying in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.
Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.
As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.
This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.
Apply
1. Read through the role description carefully (available via file attached on the right hand side)
2. Apply online, and have a welcome chat with your support staff member
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Advice and Information & Signposting Volunteer
Weekly Hours: Minimum 4 hours per week
Expenses: Expenses are compensated where applicable such as travel
Commitment: At least 3 months
Responsible to: The Service Navigation Lead
Project overview:
Mind in Kingston is a local charity that supports people with mental health issues, and campaigns to raise awareness about mental health in Kingston and surrounding areas. We are affiliated to National Mind but operate independently in the Borough of Kingston upon Thames and surrounding areas.
The Information, Advice, Signposting & Referral Service is designed to provide enquirers with empathic advice, information and/or signposting.
Volunteers are extremely valued within our team and a vital part of our service delivery. We encourage and welcome people with lived experience of mental health issues to apply to volunteer with us; this could be personal experience relating to yourself, a family member or a friend; or in a professional capacity working with people with mental health issues.
We care about everyone’s wellbeing and as an integral member of our team, volunteers receive support to ensure they are trained and skilled up in their roles that they may take further in their career aspirations. They receive regular supervision and development opportunities as well as be part of our volunteer awards programme to recognise and celebrate their achievement and contribution to our community. As team members, volunteers have the opportunity to engage with the board of trustees, staff and other volunteers both professionally and socially.
Main purpose of the role:
· To provide confidential telephone advice and information about local services to service users.
· To provide empathic listening.
· To signpost service users to appropriate services.
· To promote emotional and physical wellbeing to service users.
· To collect data for monitoring purposes.
Tasks will include:
· Phone or email service users to provide advice, information and signposting.
· To research and learn about local services for information.
· To record each interaction with a service user on an enquiry sheet and file these in line with data protection regulations
· To fill in the message book and inform colleagues about messages relevant to them.
· To immediately raise safeguarding concerns and complete safeguarding if necessary.
· To maintain regular contact with your supervisor
· To attend meetings and supervision on a regular basis.
What you will receive in return:
· Training in providing remote support and telephone skills including mental health awareness, and boundaries.
· Training in adult safeguarding and local procedures.
· Training for any other skills as identified by yourself and your supervisor.
· Regular check-in with your supervisor, and monthly clinical and managerial supervision.
· An opportunity to learn new skills and develop existing ones while being a part of a lively and supportive team at Mind in Kingston.
· References upon completing your volunteering with us.
· Reasonable expenses to be paid so you are not left out of pocket.
What we expect from you:
· Commitment for at least three months
· Attend and complete training as directed.
· Adhere to our policies and procedures, particularly confidentiality, data protection, Safeguarding and health and safety.
· Confidence in supporting people with mental health challenges.
· Be able to deal with distressed users in a calm and robust manner.
· Proactive engagement with your supervisor for support.
· Safe handling and return of any equipment issued.
You may on occasion volunteer from home, so a confidential space is essential.
Application Process:
· Two references (one from a professional contact) are required.
· An enhanced DBS check is necessary.
We ask volunteers for two references, one of which must come from a professional connection such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults.
We are Mind in Kingston. We fight for mental health. For Respect. For Support. For you.
The client requests no contact from agencies or media sales.