Volunteer volunteer roles in sidcup, greater london

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

East Eagle Foundation

We help people with disabilities in marginalized and underserved communities in the war-affected areas of Democratic Republic of Congo, in order to fulfil their human rights and meet their basic needs.

East Eagle Foundation is committed to helping people marginalized and underserved communities, especially with disabilities in DR Congo, especially in war-affected areas, to fulfill their human rights and meet their basic needs. We work with government bodies, local communities and Disabled People Organizations to implement our projects. EEF has over 10 years of experience working in communities in conflict and post-conflict areas. Currently, EEF is active in seven provinces across the country (Kinshasa, Tanganyika, Kongo-Central, North Kivu, South Kivu, Tshopo and Katanga) and has created an ecosystem of disability rights advocates-the organization maintains a database of more than 2,500 people living with disabilities (members).

To meet the stated objectives identified above, we work in collaboration with the Democratic Republic of the Congo's Ministry of Social Affairs, Humanitarian Action & National Solidarity to work with government staff at the local and regional level and with health and services provider agency staff to ensure they are aware of the rights and abilities of people living with disabilities. We also increase their skills to provide supports that provide full inclusion. This is accomplished through training, educational materials, technical assistance, and the creation of a Community of Practice. Our second focus is to increase the advocacy skills of individuals living with disabilities. This is accomplished through advocacy training and training to create radio and social media content aimed at raising awareness of the rights and abilities of people living with disabilities.

Grant Writer

Volunteer Role Description (remote, unpaid)

Research potential funding sources at the individual, state, and foundation levels. Develop, write, and package grant applications and proposals according to grant guidelines, ensuring all requirements and deadlines are met. Collaborate closely with the Chief Executive Officer and leadership team throughout the process.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

6+ months

Trail Coordinator

Role Type: Volunteer
Time Commitment: Flexible – typically 1–2 events per month
Location: In-person (various walking/hiking spots)

About the role:
As a Trail Coordinator, you’ll support the planning and smooth running of our mindful strides walks and hikes. This might mean choosing beautiful, accessible routes, helping with safety checks, welcoming attendees, or guiding the group on the day. You don’t need to be a super experienced hiker, just confident, calm, and happy being outdoors with others.

You might enjoy this role if you:

• Love walking, nature, and exploring

• Are organised and enjoy thinking about logistics

• Feel confident leading small groups or supporting someone who does

• Care about creating safe, inclusive outdoor spaces

Obuyisi bw'Omu Initiative

Through grassroots initiatives, advocacy, and partnerships, the Obuyisibwomu Initiative aims to uplift marginalized groups—particularly women, youth, and children—while fostering long-term, sustainable change.

Obuyisi bw’omu Initiative addresses critical challenges faced by underserved communities in Uganda. These include limited access to mental health support, poor water sanitation and hygiene practices, barriers to quality education, and the escalating effects of climate change.

Mental Health: Stigma, lack of awareness, and limited access to mental health services leave many—especially youth—without the support they need for emotional well-being.

Water, Sanitation & Health (WASH): Inadequate clean water sources and poor sanitation infrastructure contribute to preventable diseases and poor health outcomes in rural communities.

Quality Education: Many children face barriers such as lack of resources, insufficient learning environments, and limited access to inclusive education opportunities, hindering their personal and community development.

Climate Change & Environmental Degradation: Communities experience direct impacts of climate change, including environmental degradation and food insecurity, but often lack the tools or knowledge to mitigate these effects.

Through our programs, we aim to empower communities, raise awareness, and drive sustainable solutions to these interconnected social and environmental issues.

Obuyisi bw’omu Initiative provides community-driven, practical solutions that empower individuals and promote sustainable development in Uganda.

Mental Health Awareness: We create safe spaces for dialogue, organize awareness campaigns, and engage youth in mental health education to reduce stigma and promote emotional well-being.

Water, Sanitation & Health (WASH): We work with communities to improve access to clean water, promote proper sanitation practices, and conduct health education to prevent disease and improve public health outcomes.

Quality Education: We support learners by providing educational resources, mentorship, and advocacy for inclusive, quality education—ensuring that children and youth in rural areas have better opportunities for growth.

Climate Action: We engage communities in environmental conservation activities such as tree planting, climate education, and sustainable practices that build resilience to climate change.

By combining grassroots engagement with volunteer expertise, we foster community ownership, empower young people, and promote lasting positive change.

Public Relations Officer

Volunteer Role Description (remote, unpaid)

Media & Press Relations Build relationships with international media outlets to secure coverage of the organization’s work and campaigns. Draft and distribute press releases, media kits, and statements.

Reputation & Brand Management Ensure consistent, positive representation of the organization across all communication channels.

Storytelling & Impact Communication Develop compelling human-interest stories, success profiles, and campaign highlights for public sharing. Work with program teams to translate impact data into relatable, inspiring messages.

Content & Messaging Strategy Create and manage high-quality content (articles, speeches, newsletters) that aligns with the organization’s mission and tone. Assist in shaping talking points for spokespersons and leadership.

Event & Campaign Promotion Support promotion of events, fundraising campaigns, and community activities through strategic communication efforts. Coordinate media coverage and documentation

Weekly Time Commitment

10+ hours per week

Duration of Volunteer Role (remote)

6+ months

Reports to: Chief Executive Officer

Direct Reports: Fundraising Managers

Team Structure: Fundraising Team 

Location: Remote, UK-based

Time Commitment: 12 months minimum | Part-time | Flexible hours

About the Role

We are seeking a passionate and experienced Head of Fundraising to lead and develop our fundraising strategy at a crucial time in Youth Advantage UK's growth. Reporting to the CEO, you’ll oversee a multi-disciplinary fundraising team and play a key role in shaping our strategy to secure the resources needed to support our mission.

This is an exciting opportunity for an experienced fundraising leader who is ready to take on a leadership position, mentor a growing team, and make a tangible impact on the lives of those we serve. You will be instrumental in driving fundraising across diverse channels, from major donor cultivation to digital fundraising and events.

Please note: This is a voluntary and unpaid role, with no financial compensation or future paid opportunities attached. We encourage you to apply if you have relevant/transferrable skills for this role.

Key Responsibilities

• Lead and Execute Fundraising Strategy – Develop and drive a comprehensive fundraising strategy that includes grant fundraising and aligns with the organisation’s mission and financial goals.
• Manage Fundraising Teams – Provide leadership to Fundraising Managers and the Partnerships Lead, ensuring successful delivery across all fundraising channels.
• Build Relationships with Major Donors – Cultivate and maintain strong relationships with key donors, stakeholders, and potential partners to secure long-term support.
• Oversee Fundraising Events – Lead and support the planning, execution, and evaluation of fundraising events that engage donors and raise critical funds.
• Digital Fundraising – Oversee online giving campaigns and strategies to increase digital fundraising engagement and revenue.
• Reporting and Budgeting – Monitor fundraising progress, ensuring targets are met, and provide regular reports to the CEO and Board.
• Team Development – Mentor and coach the fundraising team, ensuring they are motivated, developed, and equipped to excel in their roles.
• Strategic Partnerships – Build and nurture community partnerships that expand our reach and increase funding.
• Brand Advocacy – Act as a passionate ambassador for the charity, enhancing its visibility in the charity sector and promoting its mission.

What We’re Looking For

We’re looking for a dynamic leader with the skills and experience to make a positive impact. You’ll thrive in this role if you have:

• Proven experience in fundraising, with a strong track record across digital campaigns, corporate partnerships and grant fundraising.
• Leadership experience in managing and developing fundraising teams or volunteers.
• A strategic mindset with the ability to think big and execute effectively in a resource-constrained environment.
• Hands-on experience in managing the day-to-day operations of fundraising campaigns while being able to step back and think at a strategic level.
• Strong relationship-building and communication skills, with the ability to inspire and engage diverse stakeholders.
• A passion for the cause – a genuine belief in the mission of Youth Advantage UK and a commitment to making a difference.
• Familiarity with digital fundraising tools and social media platforms for promoting campaigns (desirable but not essential).
• Previous experience in volunteer-led organisations is a bonus.
• Remote working experience or comfort with managing teams virtually.

What You’ll Gain

• A chance to lead a national HR function with real-world complexity and purpose.

• The opportunity to mentor and develop emerging HR talent.

• Practical experience shaping HR strategy within the third sector.

• Recognition through:

o LinkedIn testimonial and reference

o A public thank you post

o Permission to list Youth Advantage UK as an employer on your CV/LinkedIn

o A written reference upon completion of your commitment

Important Information

This role is completely voluntary. There is no financial payment, benefits, or employment status. It is ideal for experienced HR professionals looking to give back, stay active in leadership, or contribute to a values-led organisation in a meaningful way.

Apply Now

If you're passionate about fundraising and want to make a real difference, we’d love to hear from you. Help us unlock new opportunities for Youth Advantage UK and join our dedicated team of changemakers today.

Position Overview:
The Programme Lead oversees the strategic delivery of a multi-project programme focused on enhancing employability and skills development for target populations. This role ensures alignment with organisational and community goals, driving initiatives that reduce skills gaps, improve workforce readiness, and foster partnerships with employers and training providers. Reporting to the Programme Manager, the Programme Lead manages a team of project specialists and coordinators, ensuring seamless execution of programme activities and measurable impact.

Key Responsibilities:

1. Programme Leadership:

   • Lead the end-to-end employability and skills development programme delivery, ensuring alignment with strategic objectives.

   • Mentor and manage project specialists and coordinators, assigning tasks tied to programme milestones such as training workshops, employer partnerships, and participant assessments.

2. Stakeholder Collaboration:

   • Build and maintain relationships with employers, educational institutions, government agencies, and community organisations to align programme outcomes with labour market needs.

   • Act as the primary point of contact for external partners, ensuring their requirements (e.g., hiring criteria, certification standards) are integrated into programme design.

3. Programme Design & Delivery:

   • Oversee the development of training curricula, mentorship initiatives, and job placement strategies tailored to diverse participant groups (e.g., youth, career changers).

   • Monitor participant progress and employment outcomes, using data to refine programme effectiveness.

4. Risk & Compliance Management:

   • Identify barriers to participant success (e.g., accessibility, resource gaps) and escalate systemic challenges to the Programme Manager with actionable solutions.

1. Reporting & Communication:

   • Track and report on key metrics such as participant engagement, skill acquisition rates, and post-programme employment status.

   • Prepare updates for senior leadership and stakeholders to demonstrate programme impact.

2. Process Improvement:

   • Implement feedback loops with participants and partners to continuously enhance programme quality.

   • Promote best practices in adult education, vocational training, and equity-focused initiatives.

Required Qualifications:

• Education: Bachelor’s degree in Education, Social Work, Human Resources, or a related field.

• Experience:

  • 3–5 years managing employability, workforce development, or adult education programmes.

  • Proven experience leading teams and collaborating with cross-sector stakeholders.

• Skills:

  • Strong understanding of labour market trends and barriers to employment.

  • Ability to design inclusive, participant-centric programmes.

  • Proficiency in data analysis tools (e.g., Excel, CRM systems) and project management software.

  • Exceptional communication skills for engaging diverse audiences.

• Certifications: Certifications in programme management (e.g., PgMP), career coaching, or adult education are advantageous.
  
   

  The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

  QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Join The Kids Network to Support Children in Your Brent Community! 

Are you looking to donate your skills, give back to your community, or spend your time in a meaningful way? The Kids Network gives you the chance to make a real difference in a child’s life while developing your own skills and building connections. Support a Little Londoner in Brent by helping them grow in confidence. Set aside a little time each week to explore the different areas of Brent, have fun, get creative and make a lasting impact!

If you already have experience in mentoring, education, psychology, or related fields, The Kids Network provides an ideal platform to use and donate your skills. By becoming a mentor, you can actively practice your learned skills and see the direct impact of your efforts on the children in your local community and provide support to those who need it most.

Why Choose The Kids Network?

• Active Skill Application: Our programme allows you to apply your expertise in real-world settings, enhancing your practical experience.
• Structured Support: We provide comprehensive training and ongoing support, ensuring you can make the most of your skills.
• Proven Impact: With 100% of children reporting increased wellbeing, you’ll see tangible impact from your mentoring.

Impact on Mentees

• Building Confidence: Help children in your community develop self-assurance and resilience.
• Creating Opportunities: Provide guidance that helps young people navigate their challenges and seize opportunities.
• Strengthening Community: Contribute to the overall wellbeing of your community, fostering a sense of belonging and support.

Connection

• Personal Fulfilment: Experience the joy and satisfaction of making a positive impact on a child’s life.
• Meaningful Relationships: Form a strong bond with your mentee, providing guidance and support through fun and engaging activities.
• Community Engagement: Participate in mentor meet-ups and group activities, connecting with other mentors and mentees.

Your Role as a Mentor

As a mentor, you will hold weekly one-on-one sessions of 1-3 hours for the duration of 12 months. You will help build confidence, resilience, and help your mentee manage feelings through a series of fun experiences and activities. Whether you’re playing games or discussing goals, you’ll be making a difference in a child’s life by developing the tools for a positive future.

 Join Us Today

Whether you're wanting to use your expertise, eager to give back and make an impact, or looking for purpose and connection, The Kids Network offers a meaningful way to contribute. Volunteer with us and become part of a community dedicated to fostering positive futures for children and mentors alike.

For more information and to apply, visit The Kids Network website

RSPCA London South East Branch

We need volunteers who have expertise in retail operations and income generation to help us maximise the revenue generated in our charity shops. You will gain new skills and experience as a Branch Trustee whilst enabling us to help more animals.

Overview of the Branch Trustee – Retail and Income Generation opportunity

We are looking for an enthusiastic and passionate person, with a background in retail operations and income generation, who could devote their time to volunteer as a trustee for our Branch and support us in maximising the revenue generated from our charity shops.

Alongside passing on your expertise, this opportunity will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow trustees, in the running of the Branch and setting out both the short and long term aims.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

About the RSPCA

Founded in 1824, we have been saving animals for 200 years and are proud to be the oldest welfare charity around. We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.

The RSPCA London South East Branch

The London South East Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

The London South East Branch has two retail shops (Sydenham Road and Norwood Road) and supports the work of the Inspectorate through rehoming of animals within the branch area.

Primary responsibilities of the Branch Trustee – Retail and Income Generation

• Assist in maximising the profitability of the Branch’s two charity shops.
• Work with the Branch to explore any potential for expanding the retail operation, this could be through e-commerce via online sales platforms such as eBay.
• Work with other trustees, the Branch health and safety provider and the Branch to ensure the charity shops meet health and safety standards.
• Explore other ways to generate income for the Branch and work closely with the Branch to put these ideas into action.

Core Branch Trustee responsibilities

• Appreciate and support the aims and policies of the RSPCA.
• Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
• Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
• In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a strategy setting out the short and long term aims of your branch.
• Actively participate in branch committee meetings and to attend the branch annual general meeting.
• Be aware of the outcome of regional board meetings and support regional initiatives.
• Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.
• In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside retail operations and income generation experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

No previous trustee experience? That’s OK! We welcome applications from anyone interested in developing their skills by becoming a trustee and will provide relevant training.

What we can offer you as a volunteer Branch Trustee – Retail and Income Generation

• We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

Practical considerations

• Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.
• Trustees are elected for a 12-month term each year.
• Reasonable expenses will be reimbursed.
• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.
• References will also be required.

How to find out more about being a Branch Trustee

For more information on becoming a Charity Trustee, and to ensure it is the right decision for you view the Government Charity Trustee Guidance.

There is some information on the RSPCA website about Branch Trustees, and we have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.

Do you have a flair for communication and a desire to help us reach more people?

As a Marketing & Communications Assistant, you will work closely with the Project Leader to spread the word about our amazing Akioke Karaoke Confidence Club. You'll help us promote the club to potential members, volunteers, and the wider community, ensuring its success and sustainability.

Key Responsibilities:

• Content Creation: Assist the Project Leader draft engaging text for promotional materials (flyers, social media posts, website content).
• Social Media Support: Help schedule and post content on relevant social media platforms (e.g., Facebook groups, local community pages).
• Community Outreach: Identify local community groups, centres, schools, and organisations that could benefit from our club, and assist with distributing promotional materials.
• Information Gathering: Research relevant online forums, notice boards, and events where we can promote the club.
• Feedback Collection: Assist in gathering testimonials or feedback from members (with appropriate consent) to use in promotional efforts.
• Administrative Support: Help organise and maintain marketing materials and contact lists.

We're Looking For Someone Who Is:

• Creative and has a good eye for engaging content.
• Organised and attentive to detail.
• Familiar with social media platforms (e.g., Facebook, Instagram).
• Able to communicate clearly and concisely in writing.
• Proactive and able to take initiative with guidance.
• Reliable and able to commit to agreed-upon tasks.
• Passionate about the club's mission and helping us reach new audiences.
• Previous experience in marketing, communications, or social media is a bonus but not essential – a willingness to learn is most important!

Time Commitment: Flexible, approximately 2-4 hours per week, with tasks that can often be completed remotely or during mutually agreed-upon times, in collaboration with the Project Leader.

Obuyisi bw'Omu Initiative

Through grassroots initiatives, advocacy, and partnerships, the Obuyisibwomu Initiative aims to uplift marginalized groups—particularly women, youth, and children—while fostering long-term, sustainable change.

Obuyisi bw’omu Initiative addresses critical challenges faced by underserved communities in Uganda. These include limited access to mental health support, poor water sanitation and hygiene practices, barriers to quality education, and the escalating effects of climate change.

Mental Health: Stigma, lack of awareness, and limited access to mental health services leave many—especially youth—without the support they need for emotional well-being.

Water, Sanitation & Health (WASH): Inadequate clean water sources and poor sanitation infrastructure contribute to preventable diseases and poor health outcomes in rural communities.

Quality Education: Many children face barriers such as lack of resources, insufficient learning environments, and limited access to inclusive education opportunities, hindering their personal and community development.

Climate Change & Environmental Degradation: Communities experience direct impacts of climate change, including environmental degradation and food insecurity, but often lack the tools or knowledge to mitigate these effects.

Through our programs, we aim to empower communities, raise awareness, and drive sustainable solutions to these interconnected social and environmental issues.

Obuyisi bw’omu Initiative provides community-driven, practical solutions that empower individuals and promote sustainable development in Uganda.

Mental Health Awareness: We create safe spaces for dialogue, organize awareness campaigns, and engage youth in mental health education to reduce stigma and promote emotional well-being.

Water, Sanitation & Health (WASH): We work with communities to improve access to clean water, promote proper sanitation practices, and conduct health education to prevent disease and improve public health outcomes.

Quality Education: We support learners by providing educational resources, mentorship, and advocacy for inclusive, quality education—ensuring that children and youth in rural areas have better opportunities for growth.

Climate Action: We engage communities in environmental conservation activities such as tree planting, climate education, and sustainable practices that build resilience to climate change.

By combining grassroots engagement with volunteer expertise, we foster community ownership, empower young people, and promote lasting positive change.

Social Media Manager

Volunteer Role Description (remote, unpaid)

• Social Media Strategy & Management Develop and execute multi-platform social media strategies aligned with campaign and organizational goals. Manage and grow presence across platforms (e.g., Facebook, Instagram, X/Twitter, LinkedIn, TikTok). Create and schedule engaging, branded content (text, graphics, video) that drives traffic and donations. Monitor social media trends and adapt content to maximize visibility and engagement.
• Performance Tracking & Optimization Track and analyze performance metrics (reach, engagement, conversion) using analytics tools. Use data to refine content strategy and improve ROI across channels. A/B test content types, posting times, and ad formats to maximize impact.
• Digital Marketing Integration Run and optimize unpaid and paid social campaigns (Facebook Ads, Instagram Promotions, etc.). Collaborate on email marketing campaigns to support donor outreach and retention. Coordinate with fundraising and campaigns team to align social efforts with digital marketing goals.
• Web Content & SEO Support Coordinate website updates to reflect social campaigns. Use basic web development skills to manage front-end content updates. Optimize landing pages and social content for SEO to boost organic reach and campaign visibility.
• Community Engagement & Donor Interaction Respond to messages, comments, and mentions to foster relationships and build trust. Highlight donor stories, campaign milestones, and impact updates to maintain excitement and loyalty. Develop strategies for user-generated content and community-building campaigns.
• Brand Consistency & Visual Identity Ensure visual and messaging consistency across all digital platforms. Collaborate with designers (or use tools like Canva, Adobe Express) to produce eye-catching content

Weekly Time Commitment

10+ hours per week

Duration of Volunteer Role (remote)

3-5 months

Job Title: Public Relations Assistant                                                              

Reports To: Head of PR

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Public Relations (PR) Assistant to support the communications and public engagement strategy for the festival and wider organisational goals. This role is ideal for someone passionate about storytelling, community outreach, and brand visibility, while gaining hands-on experience in a meaningful cultural project. 

Position Overview:
The PR Assistant will support the PR Department in developing and executing external communications, engaging with local communities, coordinating media opportunities, and planning promotional campaigns. The position also includes leadership and team support responsibilities, offering the chance to build project management and people skills.

Key Responsibilities:

Media & Communications Support:

• Conduct research to inform PR planning and outreach strategies.

• Assist in writing and editing press releases, articles, and promotional content.

• Support social media content planning and scheduling under supervision.

Event & Community Engagement:

• Support the organisation and promotion of events that engage the local community.

• Foster positive community relations through public initiatives and collaboration.

• Liaise with stakeholders and partners to maximise event exposure.

Team Leadership & Administration:

• Assist in leading PR team activities and supporting volunteers with communications tasks.

• Motivate and coach team members to fill skill gaps and grow professionally.

• Manage or contribute to PR-related projects, ensuring timelines and deliverables are met.

General Support:

• Contribute ideas and feedback during staff meetings.

• Provide support for administrative tasks and internal communications when needed.

Required Qualifications:

Education:

• No formal degree required; coursework or experience in communications, public relations, or marketing is an asset.

Experience:

• Previous exposure to public relations, event coordination, or social media strategy is desirable.

• Familiarity with community engagement and nonprofit promotion is a plus.

Skills:

• Excellent written and verbal communication.

• Strong understanding of social media platforms and content strategy.

• Organised, proactive, and adaptable with a positive, solution-oriented approach.

• Confident team player with basic leadership and project coordination ability.

• Knowledge of online and offline marketing tactics.

• Event planning experience is an advantage.

Benefits:

• Build real-world PR and event coordination experience in a mission-led organisation.

• Enhance your leadership, communication, and project planning skills.

• Gain references and portfolio work to support future career opportunities.

• Work remotely with flexible hours and a supportive team.

• Travel expenses reimbursed for any required in-person events or meetings. 

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face study programme called ‘Get Ready for School.’ 

This programme is attended by young people out of education and is based in Tooting on Mondays and Wednesdays. Core delivery of the programme includes English, Maths, Digital skills, complemented by Reading and Writing for Pleasure.

Volunteers in this role are required to commit to at least one 2-hour session per week, during these times:

• Monday 10am - 3pm
• Tuesday 2pm - 6pm
• Wednesday 11am - 6pm

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer  Tasks and Responsibilities: 

• Providing learners with one-to-one or small group support within ESOL classes;

• Help young people to build confidence in digital literacy;

• Helping to set up the classroom and provide learners with classroom resources;

• Engaging learners in informal conversations or games during breaks to help them practice their conversational English.

• Checking the session plan aims with the lead teacher and assisting learners achieve them;

• Attending and contributing to volunteer debriefs after each session;

• Making use of any community languages you may know to help students during the class;

• Working collaboratively as a team and helping to shape the project;

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;

• Assisting participants to recognise and celebrate their achievements;

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.  

Requirements: 

Essential 

• To be 18 years or older;

• Able to travel to our community centre in Tooting (travel and food expenses can be reimbursed);

• An interest in education and English language teaching;

• To be non-judgemental and able to engage with people from diverse backgrounds;

• To be reliable and punctual;

• Excellent communication skills, especially with people who are new to English;

• The ability to volunteer on Monday mornings and Wednesday afternoons/evenings during Wandsworth term time for a minimum of four months;

• Currently resident in the UK; has asylum seeker or refugee status

• Able to provide five years’ worth of addresses, and willing to undergo a DBS check (DBS and proof of residency is not necessary if you are a Caras community member who is more recently arrived in the UK);

• Able to attend volunteer induction training (online) prior to start of role 

Desirable 

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish. 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering 

To Apply: 

To apply for this opportunity, download and complete the CARAS volunteer application form from the CARAS website using this volunteer role description to inform your answers with email subject header “Youth ESOL Teaching Assistant Volunteer”. 

Successful applicants will have an informal meeting with a member of the CARAS learning staff team and a community member. These meetings will be on a rolling basis so apply ASAP! 

 All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. 

RSPCA London South East Branch

This is an exciting opportunity to pass on your legal and GDPR compliance expertise whilst helping the RSPCA to; promote kindness and prevent animal cruelty, reach out to more supporters, and influence how we do things.

Overview of the Branch Trustee – Legal and GDPR opportunity

We are looking for an enthusiastic and passionate person, with a legal background, who could devote their time to volunteer as a trustee at the London South East Branch and support us with GDPR compliance.

Alongside passing on your expertise, this opportunity will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow trustees, in the running of the Branch and setting out both the short and long term aims.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

About the RSPCA

Founded in 1824, we have been saving animals for 200 years and are proud to be the oldest welfare charity around. We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.

The RSPCA London South East Branch

The London South East Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

The London South East Branch has two retail shops (Sydenham Road and Norwood Road) and supports the work of the Inspectorate through rehoming of animals within the branch area.

Primary responsibilities of the Branch Trustee – Legal and GDPR

• Assist the Branch in ensuring that activities are GDPR compliant and reviewing and updating the Branch processing activities register.

• Support the Branch in developing and updating Branch policies, particularly the Branch privacy notice and internal data protection policy, to make sure they are compliant.

• Support the Branch when liaising with external specialist providers such as HR and health and safety specialists.

• Support with liaising with external specialists for advice on shop leases when necessary.

• To assist the Branch when developing new schemes, such as providing welfare assistance to those on low incomes, to ensure any new schemes are GDPR compliant.

Core Branch Trustee responsibilities

• Appreciate and support the aims and policies of the RSPCA.

• Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.

• Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).

• In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a development plan setting out the short and long term aims of your branch.

• Actively participate in branch committee meetings and to attend the branch annual general meeting and regional conference.

• Be aware of the outcome of regional board meetings and support regional initiatives.

• Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.

• In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside legal and GDPR compliance experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

No previous trustee experience? That’s OK! We welcome applications from anyone interested in developing their skills by becoming a trustee and will provide relevant training.

What we can offer you as a volunteer Branch Trustee – Legal and GDPR

• We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.

• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.

• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.

• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.

• A way to expand your professional and personal network through working with like-minded people.

Practical considerations

• Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.

• Trustees are elected for a 12-month term each year.

• Reasonable expenses will be reimbursed.

• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.

• References will also be required.

How to find out more about being a Branch Trustee

For more information on becoming a Charity Trustee, and to ensure it is the right decision for you view the Government Charity Trustee Guidance.

There is some information on the RSPCA website about Branch Trustees, and we have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.

Job Title: Bid Writer Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Bid Writer to support Quilombo UK in securing vital funding and resources to further our mission. This remote volunteer role is ideal for someone who is passionate about community impact, writing, and making a meaningful difference in the Third Sector. You'll work with a supportive team, gain hands-on experience in funding applications, and help shape the sustainability of impactful community programmes.

Position Overview:
The Bid Writer Assistant plays a key role in researching, drafting, and editing compelling proposals and funding applications for various projects run by Quilombo UK. The role involves close collaboration with department leads, collecting relevant data, and ensuring submissions align with organisational goals and funder expectations. It offers the flexibility to work independently, with the support of experienced professionals and tailored training where required.

Key Responsibilities:

Proposal & Bid Development:

• Research, draft, and edit funding proposals tailored to specific grants, donors, and partners.

• Review and refine existing proposals to ensure clarity, compliance, and impact.

• Collaborate with internal teams to gather relevant content, project insights, and financial information for bids.

• Develop supporting documents and presentations to accompany applications.

Strategic Input & Collaboration:

• Contribute to the bid strategy, suggesting creative and relevant ideas aligned with organisational goals.

• Maintain and manage a structured “bid plan” with timelines, approval processes, and submission deadlines.

• Liaise with HR, Finance, Marketing, and Project teams to align bid content with current projects and strategic direction.

Reporting & Organisation:

• Ensure accurate tracking and reporting of bid statuses.

• Organise bid-related documentation, supporting strong internal knowledge management.

Required Qualifications:

Education:

• Bachelor’s degree or equivalent experience in English, Communications, Business, or related fields.

Experience:

• Prior experience writing funding proposals or grant applications.

• Familiarity with fundraising, community initiatives, or nonprofit funding is desirable.

Skills:

• Strong written communication and persuasive writing skills.

• High attention to detail, organisation, and ability to meet tight deadlines.

• Proficiency in Microsoft Word; Excel knowledge is a plus.

• Confidence in researching, planning, and collaborating across teams.

• Ability to work independently and maintain professionalism and confidentiality.

Benefits:

• Gain real-world experience in nonprofit fundraising and proposal writing.

• Work with a collaborative and values-driven team.

• Receive feedback and development opportunities in bid strategy and funding.

• Build a strong portfolio of written proposals and funding successes.

• Flexible working hours with full remote access.

• Reimbursement of travel expenses if attending occasional in-person meetings.

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.