Volunteer volunteer roles in stanmore, middlesex

About us

Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..

The role in a nutshell:

Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?

Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.

How would you be supported in this role?

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.

Why do we need volunteers in this role?

Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.

Additional information:

We offer a variety of flexible shifts for volunteers.

What skills, interests or experience might be helpful in this role?

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.

Do you have 1-3 hours every two months spare to become a Mencap befriender volunteer?

We support a gentleman who would like for somebody to visit him for company and friendship. He enjoys time at home, watching TV, playing board games and baking, but mostly enjoys being outside when the weather is fine. He enjoys taking walks, cycling, bowling and meals out and would love for a friend to spend time and enjoy doing this with him. He would like to meet a volunteer to get to know and eventually enjoy getting out and about.

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

This is a Stop and stay, let’s get busy visitor role which means the person you will be visiting can communicate actively with you and take part in choosing or planning activities. As you get to know each our you may choose to ‘go out’ either with or without support from the staff that supports the person you visit. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around an hour or longer, depending on what you do.

In this role you will spend quality time with the person you visit and could do a range of different activities like: • Sitting and having a chat • Checking in on their well- being • Going out to a local café/pub for a meal/drink • Enjoying a walk • A craft activity at home • Reading a book/magazine together

As a Mencap volunteer visitor you will be:

• Friendly and approachable
• Accepting of others who might be different to yourself
• Reliable and patient
• Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

• Have the opportunity to help make a difference to the life of the person you visit
• Receive a personalised volunteer induction and training
• Have agreed out of pocket expenses reimbursed
• Meet new people
• Get on-going support, and feel appreciated and valued

**About Mencap ** Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch.

Why we want you

Prison in reach volunteers support members of the Armed Forces community who are in prison. They make a real difference by providing essential support during these incredibly difficult times.

Our volunteers work closely with veterans in custody support officers, attending veteran forums, and offering one to one support, including making applications for financial assistance. We also connect clients with organisations, to help support pathways for positive change.

Come and join our team! We value all our volunteers and the unique skills and experience they bring.

We are keen to increase volunteer diversity, especially from under-represented groups such as young people, those of working age and individuals from minoritised groups.

What you will be doing

• Attend group forums for veterans within the prison environment.
• Complete individual assessments and complete one to one personalised support for veterans within the prison environment, which includes casework.
• Promote the services available to family members.
• Establish an agreement around the rate of visits with the VCJS team and the prison.
• Record the support offered to veterans accordingly and appropriately.
• Complete monitoring reports.

The skills you need

• Be over 21.
• Have a good level of fitness to able to move around a prison quickly - including stairs.
• Excellent listening skills.
• Awareness of boundaries and confidentiality.
• Good written and verbal communication skills, with the ability to communicate effectively with a range of people, including prison staff, other agencies, SSAFA colleagues and clients.
• Positive, committed and non-judgemental. Non-judgemental and empathetic attitude.
• Good IT skills.
• An enhanced DBS check is required for this role. Individual prisons will determine if they authorise individuals to be based in their facilities based on security considerations. Security Vetting by His Majesty’s Prison Service is often required. For further discussion, please get in touch.
• You will need to declare potential conflicts of interest, for example any family connection with the prison.

What's in it for you

• Full training provided with regular ongoing support.
• You gain criminal justice sector experience and build your CV.
• You can make a real difference to the lives of Veterans who are in the justice system.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost for you. If you have a criminal record, it won't necessarily stop you becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

CHARITY SHOP ASSISTANT

Charity Shop Assistant (East Finchley - RSPCA Finchley & District Branch)

Our charity shop in the heart of East Finchley is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!

Overview of opportunity

As a volunteer Charity Shop Assistant, you would join a small team working with the shop managers and other volunteers to help make it a success and raise vital funds for animal welfare.

About the RSPCA

Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

About Our Charity Shop in East Finchley

The shop is part of the RSPCA Finchley, Golders Green, Hendon & District Branch and plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes & accessories, books, bric-a-brac and collectables.

We have positions available on the shop floor and in our stock room or you could

volunteer to do a mixture of both.

Volunteer Charity Shop Assistant responsibilities

•  Helping customers in the shop find what they need.
• Accepting donations of items and money from the public.
• Processing sales through the till and card machine, including Gift Aid.
• Sorting through donated items to determine what we can sell.
• Preparing donated items for sale by steaming and hanging items.
• Merchandising stock on the shop floor.
• Creating attractive shop window displays.

What we are looking for in a volunteer Charity Shop Assistant

•  Friendly volunteers who are confident talking to people.
•  Retail experience would be ideal but is not necessary as full training will be given.
• We are ideally aiming for someone who is flexible and can offer an ongoing commitment predominately on set days each week based on your availability.
• Good communication and numeracy skills.
• You will need to be aged 18 or over.

What we can offer you as a volunteer Charity Shop Assistant

• A way to meet new people and make new friends in your local area.
• A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
• An excellent induction and training programme relevant to your role.
• The opportunity to make a huge difference to the welfare of animals.
• ·Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!*

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Do you have 1-3 hours every two months spare to become a Mencap befriender volunteer?

We support a gentleman who is looking for company and friendship in Ickenham.

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

This is a Stop and Stay visit role, meaning that the person you’ll be visiting might have some verbal communication skills or they use sounds and/or facial/body expressions to communicate with you. The person you visit might choose to take part in simple activities or watch you doing the activities. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tend to be around half an hour to an hour long.

In this role you will spend quality time with the person you visit and could do a range of different activities like:

• Sitting and having a chat
• Checking in on their well- being
• A craft activity at home
• Reading a book/magazine together

As a Mencap volunteer visitor you will be:

• Friendly and approachable
• Accepting of others who might be different to yourself
• Reliable and patient
• Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

• Have the opportunity to help make a difference to the life of the person you visit
• Receive a personalised volunteer induction and training
• Have agreed out of pocket expenses reimbursed
• Meet new people
• Get on-going support, and feel appreciated and valued

**About Mencap ** Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch.

About us

Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..

The role in a nutshell:

Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?

Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.

How would you be supported in this role?

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.

Why do we need volunteers in this role?

Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.

Additional information:

We offer a variety of flexible shifts for volunteers.

What skills, interests or experience might be helpful in this role?

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

About us

Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..

The role in a nutshell:

Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?

Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.

How would you be supported in this role?

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.

Why do we need volunteers in this role?

Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.

Alex, The Leukodystrophy Charity (Alex TLC) is a small, independent rare disease charity competing for essential resources within an extremely competitive arena.

Like many other small charities, we have grown organically from an informal support group to the recognised voice for leukodystrophy patients and their families. In order to fulfil our charitable objectives we need to increase and sustain our corporate income levels.

Could you spare a few hours a week to help us?

ABOUT THE ROLE

We are looking for volunteers, preferably with corporate fundraising experience to:

• research the corporate giving landscape and the interests of potential donors

• identify potential corporate donors and partners whose corporate social responsibility (CSR) goals align with our mission and values

• approach local and national businesses in person and over the telephone to inform them of the work of Alex TLC

• keep a record of all approaches

Time Commitment

• This role is flexible and can easily fit round your other commitments. 

Location of Volunteering

• Homebased

ABOUT YOU

• an interest in Alex TLC and the work that we do

• access to a computer/laptop with an internet connection, and a printer

• basic understanding of the complexities of leukodystrophy

• excellent written skills

• excellent organisational and administrative skills

Benefits to you:

• Meeting and working with new people

• The ability to volunteer around your own commitments

• Learning new skills whilst having fun!

• Adding to your CV

• Helping those affected by leukodystrophies

We can only accept applications from UK residents. 

Summary

The gardening and growing volunteer will support our accommodation sites in maintaining their outdoor spaces at our sites across Hertfordshire and Bucks including

Brindle Court, Watford
Northgate End, Bishop's Stortford
Our smaller sites in Stevenage, Hoddesdon and Hemel Hempstead 
Crest Rd, High Wycombe

Detailed description

Having access to a secure garden or outdoor area can be crucial for providing opportunities to socialise and relax, which can be invaluable for the mental well-being of our residents.

The gardening and growing volunteer will support our accommodation sites in maintaining their outdoor spaces, including:

·Weeding

·Sweeping

·Pruning

·Clearing leaves and large twigs

·Watering plants

·Planting bulbs and tidying up flower beds

We would love for this to be an opportunity to involve our residents and potentially lead a gardening activity with them, equipping them with knowledge and skills to maintain their own green spaces in the future. 

You will need:

• Enjoy working outside in all weathers.
• An interest/basic knowledge of gardening
• Role requires some degree of physical work and lifting/manual handling
• To work under your own initiative.
• Good communication skills
• Opportunity to meet new people and learn new skills

A full induction to the service and specific site will be provided as well as access to training and events throughout the year!

Some sites have basic tools however any additional tools and material required can be discussed with your volunteer manager .

What volunteers need:
You will be required to under go a Disclosure and Barring Service check and provide details of 2 x referees

What we will provide to volunteers:

• Reimbursement of costs
• Full training and induction
• Access to events and celebrations throughout the year 

Do you love Bollywood dance? Would you like to inspire others to find their rhythm and get moving? If so, we have the perfect role for you! Through dance you will be helping others to boost their mood, releases endorphins and get active whilst socialising! Dance and movement have many positive benefits for our physical and mental wellbeing and allows us to express ourselves and let loose!
We are recruiting for a volunteer to facilitate a group for women to come together and have fun each week!

About Our Service... Hestia supports survivors of domestic abuse in London and the Southeast.

Our team provide support in 31 refuges across 11 London Boroughs. Last year Hestia supported 4,000 people to recover from the trauma of domestic abuse.

Anyone can be affected by domestic abuse, regardless of gender, age, race, or identity. Domestic abuse is not always physical violence, and it can take many forms including emotional, sexual abuse, coercive and controlling behaviour.

1 in 3 women and 1 in 7 men are affected by domestic abuse.

What you will be doing

• Coordinate and set up a weekly dance class
• Inspire and motivate individuals to participate in the sessions and take a role in planning/designing upcoming sessions
• Create a safe space for individuals to express themselves
• Keep a record of attendees, provide feedback and report any concerns to the staff team
• Support with beginner, first stage, gentle Bollywood dancing, using basic dance moves

The skills you need

• Good interpersonal and communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm and patient approach
• Experience in teaching dance classes desirable but not essential

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Disclaimer

Hestia is proud to be a Disability Confident employer. Should you require our role pack in an alternative format or wish to discuss any reasonable adjustments you may need for your interview, please contact hestia. As part of the process of volunteering, all applicants will need to complete a DBS and references. If you have any convictions/cautions, this does not mean that you cannot apply for any of our roles, however we do require a DBS for all positions. We ensure that all positive disclosures on DBS records are discussed with our volunteers and fairly assessed. Schedule 9 (1a) of the Equality Act 2010 applies to this position – (Only Female applicants please)

About us

Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..

The role in a nutshell:

Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?

Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.

How would you be supported in this role?

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.

Why do we need volunteers in this role?

Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.

Join HELPING CHILDREN INC – Make a Global Impact from Anywhere

HELPING CHILDREN INC, a 501(c)(3) nonprofit organization registered in California, USA, is seeking committed, passionate, and qualified individuals from every country to serve as Online Volunteer Country Directors. This is a remote leadership opportunity to represent HELPING CHILDREN INC in your country and play a key role in advancing our mission to protect, support, and empower children globally.

�� About HELPING CHILDREN INC

We are a global nonprofit dedicated to improving the lives of children through health, education, protection, and empowerment programs. From humanitarian aid to policy advocacy, our work spans continents and cultures – driven by a commitment to equity and justice.

�� Role: Online Volunteer Country Director

Location: Your country (fully remote)
Time Commitment: Flexible (minimum 5–8 hours per week)
Compensation: Volunteer / Unpaid
Reporting to: Global Volunteer Coordinator, HELPING CHILDREN INC

��️ Key Responsibilities

• Serve as the official country representative of HELPING CHILDREN INC

• Establish and grow a network of volunteers in your country

• Identify local needs and opportunities to implement or partner on child-focused projects

• Organize virtual awareness campaigns, fundraising, and outreach events

• Coordinate with the international team for reporting and alignment with global strategy

• Represent HELPING CHILDREN INC in local forums, events, or online platforms

• Promote HELPING CHILDREN INC through local partnerships and media

✅ Ideal Candidate

We are looking for individuals who are:

• Passionate about child rights, education, health, and protection

• Fluent in English (basic proficiency required)

• Active in their local communities or online networks

• Strong communicators with leadership or coordination experience

• Able to commit time consistently and responsibly

• Tech-savvy and capable of using email, Google Drive, and Zoom

• Students, professionals, educators, activists, and retired individuals are welcome

�� Benefits to You

• Serve a meaningful cause from the comfort of your home

• Gain global nonprofit leadership experience

• Receive a Certificate of Appointment as Country Director

• Access to exclusive training, resources, and networking opportunities

• Be featured on HELPING CHILDREN INC’s website and social media as an ambassador

• Contribute ideas to global child development projects

• Opportunity to lead your own team of volunteers in-country

�� Join Us and Be the Voice for Children in Your Country

Together, we can create a better world for children—no matter where we are. Become an Online Country Director with HELPING CHILDREN INC and help bring lasting change.

Would you like me to also prepare a Google Form template for application submission or provide a version

Our small friendly Charity Shop in South Westminster

As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a very busy environment with lots of regular customers. You will be part of a friendly, international team!  You will receive excellent support and opportunities to learn team skills and customer service.  You can obtain a reference for future employers.

How does this role make a difference?

You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year.

What will you be doing?

Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:

· Customer service on the till

· Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team

· Greeting and helping customers

· Replenishing the stock on the shop floor

· Sorting donations

· Helping present top items in window display and around the shop

· Promoting the work of the Centre to the public

Want to increase your skills in retail?

If you want to develop in this role, we are keen to support you.  There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers.  Let us know if this interests you.  We also have employment advisors who can provide employment support.  Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.

What are we looking for?

No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities:

· Over 16+

· Good spoken English needed – at least Entry Level 3

· The ability to contribute to a positive team culture and atmosphere

· Be able to provide a friendly, high-quality service to customers

· A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect

· Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room.  Manual handling training will be given.

What is the time commitment?

The shop opening hours are 10am – 4.30pm, Monday – Friday.  A full or half day (10 – 1pm or 1 – 4.30pm) is ideal, but we are flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.

How will you be supported?

· You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager and the Assistant Shop Manager.

· You will receive a Centre induction from a Volunteer Coordinator

· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.

· For volunteers who stay for more than three months, we are happy to provide a reference.