Volunteer volunteer roles in tower hamlets, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description:
Youth Advantage UK is seeking a Volunteer HR Officer to provide administrative support to the HR department. The successful candidate will be responsible for assisting with HR-related tasks such as recruitment, policies, onboarding, and maintaining employee records. The ideal candidate should have excellent writing and speaking skills, IT literacy, and the ability to work well independently and in a team.
Responsibilities:
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Lead internal communications initiatives to ensure cultural consistency and alignment.
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Work with the Policy and wider HR team on refining our end to end volunteer lifecycle processes to ensure better engagement from our volunteers.
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Partner with leadership to craft sharp, impactful messaging for various internal initiatives.
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Partner closely with the L&D team to ensure content aligns with the organisational values and culture.
Requirements:
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Excellent writing and speaking skills.
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IT literacy, including proficiency with Microsoft Office and Google Suite.
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Ability to work well independently and in a team.
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Strong attention to detail and organisational skills.
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Ability to prioritise tasks and manage time effectively.
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Interest in HR and the non-profit sector.
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Experience not required, but any previous experience in HR or administrative roles is a plus.
Benefits:
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Gain valuable experience in HR and the non-profit sector.
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Opportunity to work with a dedicated and passionate team.
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Develop professional skills, such as communication, teamwork, and time management.
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Flexible working hours.
To Apply:
To apply for this position, please submit a resume and cover letter outlining your qualifications and interest.
The Volunteer HR position with Youth Advantage UK offers a unique opportunity to be a part of a fantastic team that is working on exciting projects aimed at empowering young people across the UK. By joining our team, candidates will have the chance to gain valuable experience in the HR and non-profit sector while developing professional skills and making a positive impact on the lives of young people. Youth Advantage UK is committed to providing opportunities for young people to reach their full potential, and the successful candidate can be a part of making that happen. This is an incredibly rewarding experience for anyone looking to give back to their community and make a difference.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Croydon Community Energy (CCE)
Croydon Community Energy is the only community energy organisation in Croydon, combining grassroots climate action with real-world renewable power projects. Since launching in 2021, we’ve built a passionate volunteer-led team and are in the process of our first major initiative: installing rooftop solar across three community sites. In early 2025, we successfully raised over £120,000 in community investment in just eight weeks — a huge vote of confidence in our mission to cut carbon, lower energy bills, and empower local people. As a Community Benefit Society, everything we do is rooted in social impact, from delivering free energy advice to creating hands-on opportunities for residents to lead the energy transition.
Job Purpose
We are seeking an organised and detail-oriented individual to join our community energy group as a Secretary. As the Secretary, you will play a vital role in supporting the Chairperson and Board of Directors, as well as ensuring the smooth administration and financial compliance of the organisation. This voluntary position offers an opportunity to contribute to the success of our community energy initiatives and make a meaningful impact on sustainable development.
The below are example responsibilities you might be undertaking.
Responsibilities
Annual Duties
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Help organise the annual general meeting (AGM) in accordance with the society’s rules. It is usual for the AGM to take place within six months of the society’s year end in order for members to receive the accounts, and for them to be filed within seven months of the society’s financial year end. Usual AGM business includes:
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Election of governing body members (usually directors) or the announcement of results if the election is held beforehand.
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The receipt of balance sheets, accounts, the auditor’s report (if any) and consideration of any reports from the governing body.
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The setting of any member subscription.
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Arrange for society accounts to be audited (if applicable)
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Send annual return and accounts to the FCA within seven months of society’s year end
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Display the society’s latest balance sheet
Continual Duties
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Keep a Register of Members at the registered office
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Keep minutes to record the proceedings of all meetings
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Ensure that the number of members does not fall below three
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If membership falls below three the registrar has the power to cancel the society’s registration.
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Provide each member with a free copy of the rules
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Give proper notice of all general meetings to all members and to the auditor
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Prepare and distribute meeting materials, reports, and other relevant documentation to board members in a timely manner.
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Assist in the coordination and execution of special events, workshops, and community engagement activities.
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Handle incoming and outgoing correspondence, including emails, letters, and phone calls, and ensure timely responses and appropriate follow-up actions.
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Draft and edit official communications, letters, and announcements on behalf of the organisation and the Chairperson.
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Maintain the organisation's contact database, keeping it up to date and accurate.
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Assist in managing the organisation's general email account and redirect inquiries to the appropriate individuals or teams.
Qualifications
Even if you don’t feel you meet 100% of the requirements, please don’t be deterred from applying - we would still love to hear why you’re the right person for the role!
Essential
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Strong organisational and administrative skills, with attention to detail and ability to manage multiple tasks and deadlines.
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Excellent written and verbal communication skills, with proficiency in drafting professional correspondence and meeting minutes.
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Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.
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Strong interpersonal skills, with the ability to work effectively and collaboratively with board members, volunteers, and stakeholders.
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Reliable and responsible, with a commitment to fulfilling duties and responsibilities in a timely and efficient manner.
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Passion for sustainable development and renewable energy initiatives within the community.
Desirable
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Familiarity with financial administration processes and an understanding of financial regulations and compliance.
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Proficient in using office software and tools, such as word processing, spreadsheet, and email management applications.
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Previous experience in a secretary or administrative role.
Join our community energy group as a voluntary Secretary and contribute to the success of our organisation in promoting renewable energy and sustainable development. Together, we can create a greener and more resilient future for our community.
Terms and Conditions
Length of contract: 12 months (until next AGM)
Salary: Voluntary, expenses covered inline with our expenses policy
Hours/days: Approximately 10-15 hours per month
Place of work: Remote, with occasional face-to-face meetings in Croydon
Upon taking the position, you will be required to sign a Director’s agreement including a commitment to attend monthly Board meetings and monthly wider volunteer meetings (giving reasonable notice if you cannot attend), and the agreement to log time spent on CCE activities.
Develop renewable energy projects and deliver energy education to empower our community.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join 198 CAL as a Trustee – Help Shape Our Future
198 Contemporary Arts and Learning (198 CAL) is seeking passionate and experienced Trustees with fundraising and finance expertise to help us navigate today’s challenging funding landscape and build a stable, sustainable future.
This is an exciting time to join our team, following the acquisition and expansion of our new building. We are looking for committed individuals who share our vision and can contribute their skills to strengthen our organisation and make a real difference in people’s lives.
What’s Involved?
- Attend quarterly online Board meetings and one in-person strategy workshop per year.
- Participate in sub-committees and contribute remotely.
- This is a voluntary role, with reasonable expenses covered.
If you have the skills and dedication to support 198 CAL’s mission, we’d love to hear from you!
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraisers wanted to support East London Waterworks Park in developing and implementing our fundraising strategy.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for fundraisers to contribute to our community-led fundraising strategy, to develop relationships with funders and to write funding applications.
You would join our fundraising circle, which coordinates our fundraising efforts. It is currently exploring grant opportunities and developing relationships with businesses and other funders. We meet online on Google Meet and volunteers complete agreed tasks remotely.
If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you.
We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers.
We would also love to hear from potential volunteers without experience but with transferable skills.
East London Waterworks Park is an exciting and ambitious project. Without funding we won’t be able to make it happen, so you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ace of Clubs (AoC) is an independent charity based in Clapham that supports individuals experiencing homelessness. Each day we serve a hot meal to around 200 adults who are experiencing homelessness, adversity and hunger. Alongside this we offer a range of other direct services including showers, clothing, laundry, health support and advice.
This role is ideal for individuals looking to make a positive impact in the community while gaining valuable insight to the health/social care sector at a longstanding direct-service charity. As a Volunteer, you will mainly support our delivery of a high quality lunch service.
Duties include:
- Sorting through food donations
- Prepping and chopping ingredients for the lunch service
- Welcoming guests and signing them in at the front desk
- Serving hot lunch meals
- Serving coffee and teas to the guests
- Washing up plates, cutlery, and mugs
- Cleaning up after lunch service
Additionally, we are always seeking volunteers with skillsets in writing and admin on computers, social media, fundraising or communications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Body & Soul is a charity dedicated to transforming the life-threatening effects of adverse childhood experiences. Whether someone has been neglected or abused, trafficked, attempted suicide, or stigmatised because of HIV – we have helped to liberate thousands of people from the trauma that controls them. Our community provides people of all ages with a wide range of innovative and creative programmes that support physical, mental, and emotional health and well-being. We have developed a ‘whole person’ model of care rooted in a strengths-based approach that nurtures connection, healing, and growth. Through building members’ protective factors, we promote and develop resiliency, interrupt latent vulnerability, and transform lives.
We are looking for two dynamic and committed Campaign interns to support the planning and delivery of a high-impact, cross-media campaign launching this September in collaboration with a leading PR agency. The campaign aims to raise public awareness, grow our reach, and boost funding for our life-saving programmes, placing Body & Soul firmly on the map as a key voice in suicide prevention. As a Campaign Intern, you'll have the opportunity to be at the heart of the action through strategic planning and hands-on execution, working closely with our Head of Engagement. You’ll gain invaluable insight into the workings of a creative, mission-driven charity and play an active role in making this campaign a success. This is a rare opportunity to be involved in a bold, creative campaign with real-world impact.
Our intern will be…
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Supporting the development of key campaign assets and long-term engagement strategies.
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Helping to coordinate project timelines, ensuring deadlines are met and deliverables are clear.
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Organising roles, responsibilities, and task allocation across teams.
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Working collaboratively with volunteers to execute the campaign’s marketing and communication plans.
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Assisting with planning and delivery of media activation events, helping coordinate people, schedules, and logistics, and supporting on the day.
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Reaching out to and securing partnerships and collaborations ensuring the campaign reaches as many people as possible and has exceptional celebrity ambassadors to speak about the campaign, share on social media, and represent Body & Soul on a global scale.
We are looking for an intern who…
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Is passionate about activism and social impact.
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Has an interest in and/or experience in media and public relations.
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Show initiative and a tenacious, can-do attitude.
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Is organised, proactive, and able to manage multiple priorities.
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Thrives in collaborative environments and are not afraid to take ownership of tasks.
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Has strong interpersonal skills and isn’t afraid of getting stuck in.
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Can commit to three days a week, including Wednesday.
This internship is ideal for students, recent graduates, or career changers looking to gain valuable experience in the charity sector. You'll receive mentorship and a space to grow in a supportive, inclusive environment. We also offer regular learning and development opportunities for interns designed to provide a deeper insight into Body & Soul’s unique approach.
This is an unpaid internship; with expenses covered if needed.
We offer regular learning and development opportunities for interns; designed to give a deeper insight into Body & Soul’s unique approach.
This intern role is for our Summer intake, running from mid-July to September. Interviews will be held on the 2nd of June.
If you are interested in applying, please click 'how to apply' and follow instructions, completing the Internship Application Form and emailing us by the 22nd of July. We look forward to hearing from you!
We pioneer a bold and revolutionary approach, harnessing science, community, and love to free people from the devastating effects of trauma.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Economics Advisor – Missing People
Summary
Missing People is recruiting volunteers with expertise in economics to support the early planning of a project exploring the economic impact of missing episodes and the harms experienced by individuals while missing. This work will inform the development of a robust, evidence-based estimate of the cost of a missing episode and the socio-economic return on investment (ROI) of prevention efforts.
As an Advisory Volunteer, you will provide expert guidance to help shape the scope and direction of this project. Your insights will help the charity identify key considerations, methodologies, and data needs - an area where we have limited in-house expertise.
Description
Someone is reported missing every 90 seconds in the UK. Missing People is the only UK charity dedicated to reconnecting missing people and their loved ones. Our services include:
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A free and confidential helpline, available 7 days a week, for missing people and their loved ones,
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A specialist family support and counselling service,
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Case publicity to support loved ones with sharing appeals,
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Specialist services for children and young people, and their loved ones, experiencing exploitation,
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Commissioned intensive support services for young people at particular risk,
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Research, consultancy and training for professionals working around the issue of missing.
Our vision is that every missing person is found safe.
By supporting us to develop a compelling economic case for prevention, you’ll play a vital role in shaping how missing incidents are understood and addressed across the UK. We will use the information to influence nationally: sharing the figures with key decision-makers in government, policing, health and social care. This work will strengthen our case for funding essential services that prevent repeat missing episodes and support the development of more effective early intervention strategies.
We’ve already begun exploring this work but need additional external expertise to guide our planning and approach. As such we are recruiting new volunteer Economics Advisors. Advisors will be asked to:
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Attend and participate in monthly project planning meeting (1-2 hours via video call, scheduled flexibly on weekdays or evenings) for a period of 6 months.
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Review relevant documents and provide ad hoc advice between meetings (no more than 1-2 hours)
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Get further involved in the project with a weekly commitment, if desired – this is entirely optional.
What impact will you have?
Your input will support Missing People to build a stronger case for prevention and change for missing people and their loved ones.
About the volunteer
We are looking for volunteers with:
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A strong understanding of data and working with complex statistics
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Experience in economic analysis of social issues and public policy, cost-benefit analysis, or social return on investment (SROI)
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Willingness to support and advise Missing People’s Head of Policy and Head of Research in understanding an area outside of our usual expertise
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The ability to ask key questions, offer constructive challenge, and act as a critical friend to staff
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Commitment to attend monthly meetings for a 6-month project period
Missing People is the only UK charity dedicated to reconnecting missing people and their loved ones.
The client requests no contact from agencies or media sales.
ShowerBox is a registered charity that has been providing free and secure showers as well as toiletries and supplies, warm drinks, snacks and haircuts to individuals facing homelessness since 2018. Our mission is to enhance our guests’ sense of physical well-being and dignity, help combat social isolation, and provide access to other essential resources such as health clinics and mobile libraries. By empowering individuals, we hope to help them make long term improvement in their lives.
Learning of individuals having passed away from preventable illnesses on the streets due to an inability to get clean and the social stigma associated with poor personal hygiene, Sarah Lamptey (our CEO) started offering weekly showers in St. Giles churchyard in Soho, London, from 2019. ShowerBox became a Charitable Incorporated Organisation (CIO) in 2021 and since then has been expanding nationally. Now, we operate in multiple sites – Central London, Birmingham, and Barking – either independently or in partnership. Central London remains our biggest site, followed by Birmingham and Barking, and we are in initial discussion with others. We receive our funds through philanthropy – currently supported by National Lottery Community Fund, Vitol Foundation, HS2, amongst others.
As we look to expand to new sites, we are seeking two passionate new trustees to help us grow and thrive. As a Trustee, you will play a vital role in shaping our strategy, expanding our network, and ensuring our charity is impactful. It will be a volunteer role.
What are we looking for?
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Interest in making a difference in the lives of people experiencing homelessness/housing security
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Experience serving as a Trustee or Board member (in either for-profit or non-profit organisation)
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An understanding of legal duties, responsibilities, and liabilities of trusteeship
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Ability to devote time and effort to support a small and growing charity
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Prepared to attend four board meetings per year (mostly online) plus one or two ad hoc committees and/or events in line with their expertise, specific interest, or as needed
We are keen to hear from individuals with the skills and experience to help direct our organisational development within:
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Operations, HR & Compliance
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Fundraising & Communications
We are particularly interested to hear from professionals with expertise in the following areas:
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UK charity law and compliance
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Risk management & GDPR
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Safeguarding, staff and volunteer wellbeing
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Fundraising and communications strategy (charity / social enterprises)
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Philanthropy or Corporate Partnerships
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Individuals with a track record in income diversification, particularly from trusts/foundations, major donors, or Corporate Social Responsibility.
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Experience working in the Homelessness or public health sector, especially in the UK
Please send your CV and a short cover letter outlining why you are interested in working with ShowerBox. Applications will be reviewed on a rolling basis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.
If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.
About the role
The role of Software Tester is responsible for the testing of Youth4Youth’s technology solutions. The role involves communication with other Youth4Youth team members; creating test plans; creating test cases; running tests and analysing results to produce reports. The tester will be supporting a website and chat system.
Responsibilities
- • Conduct functional, acceptance, end-to-end, and regression tests to ensure software quality and performance.
• Collaborate cross-functionally with product design and development teams to develop comprehensive user experiences across mobile, web, and app platforms.
• Regularly liaise with the wider team to ensure that test plans align with user requirements and core charity objectives.
• Analyse test results and write detailed reports, communicating findings to both technical and non-technical audiences.
• Identify areas for improvement and work proactively to enhance software functionality.
• Stay up to date with technological innovations and new testing tools.
Skills
- • Enthusiasm for learning about Youth4Youth’s users and processes.
• Excellent problem-solving and communication skills to engage with team members and clients.
• Strong written communication with attention to detail.
• Design and spatial skills for usability assessment.
• Adaptable mindset to handle changing tasks and technologies.
• Willingness to stay updated with new software applications and techniques.
• Familiarity with cloud platforms like Microsoft Azure and AWS.
• Experience working with APIs.
• Keen problem-solving and solution-building abilities.
• Openness to learning new technologies.
• Strong verbal and written communication.
• Organisational skills to deliver tasks on time and manage effectively.
• Collaborative experience and team support.
• Proficient IT skills, especially with Microsoft applications.
• Understanding of software engineering, programming, and development.
• Experience with JavaScript, CSS, HTML, and frameworks like React and AngularJS.
• Knowledge of continuous integration/delivery (CI/CD) and version control systems like Git.
Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.
Benefits of volunteering with Youth4Youth
We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:
- Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
- Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
- Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
- Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries
The hiring process
Our hiring process typically has two stages
- Video or Written Application (when applicable)
- Interview with the Volunteering Coordinator for that role
Some roles will have extra stages but we’ll let you know as early as possible if so.
Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.
To ensure that all young people have a safe space to reach out for support, enabling them to realise their full potential, thrive in everyday life
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Would you like to volunteer in a customer facing role at RNIB's Products for Life Store in London? Could you be the welcoming face of RNIB? Do you have good communication skills and enjoy meeting and helping people? We need friendly, enthusiastic people like you to give visitors to our Products for Life Store the best possible experience when they come to us for information about our products and services or general enquiries. Products for Life Store consultations are a great way of customers finding out about the products that RNIB offers, and give customers the chance to try and view products.
The role involves welcoming customers and assisting customers to view and try products before they buy, recording purchases on the till (training will be provided) and some admin tasks such as using excel, checking stock lists and processing payments.
We are looking for volunteers with a welcoming and friendly nature, who enjoy interacting with customers and have some experience of Microsoft Office and Excel.
The Products for Life Store is a friendly and supportive team and ideally, you will have some flexibility to fit in with the needs of the Products for Life Store.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
Switchboard LGBTQIA+ exists to provide members of the LGBTQIA+ community, as well as their friends, family and those supporting them, with a listening service that they can contact via phone, instant message and email between the hours of 10am to 10pm every day.
We are happy to talk to service users about any topic they wish. Topics we often talk to service users about include: sexual health, safer sex, relationships, coming-out, gender identity, transitioning, mental health, experiences of hate crimes, support for meeting other LGBTQIA+ people and making friends, and much more.
However, we want to also be upfront and transparent about the fact that not all of our conversations are positive or constructive. Our volunteers can also be exposed to abuse from the public, manipulative callers, sexual fantasies and safeguarding concerns.
What is our over 50's club?
Our over 50's club is a new initiative for Switchboard.
We want to create a space that enables older members of the LGBTQIA+ community to volunteer with us on our phone lines and instant messaging service, whilst providing a social element that encourages volunteers to come together at our London HQ.
This club will meet on both Mondays and Tuesdays during the day (you can choose which day works better for you), completing a shift either between 10am to 1pm or 2:00pm to 5:00pm. You can join us weekly or bi-weekly, whichever you prefer.
We then come together between 1pm and 2:00pm to have lunch (paid for by us) and a good natter!
Volunteers who support Switchboard in this capacity are trained to take both phone calls and respond to instant messages. They do not respond to emails, however.
Who are we looking for?
To ensure we can provide a high quality service to those who contact us, we are looking for volunteers who:
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Simply put, like communicating and chatting with other people (you’re most likely a people-person who feels energised by this type of communication)
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Feel comfortable taking calls and speaking over the phone to people you do not already know
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Are familiar with different instant messaging platforms (such as WhatsApp and other chat tools) and the types of communication they might receive
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Are able to read between the lines to decipher messages
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Are good listeners who let others lead conversations and instead create the space they need
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Are able to ask broad, open questions to keep conversations flowing
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Understand the importance of using the right tone when communicating in writing, and are able to flex their writing style to suit different people
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Have a strong attention to detail, with a particular focus on spelling and grammar
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Are able to evaluate sources of information and identify those that can be trusted, from those that cannot
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Know when to challenge and when to step back
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Have essential digital literacy skills (such as using email tools such as gmail and outlook, search the web for information and copy and paste website URLs)
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Understand and support our mission
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Have an awareness of the challenges facing the LGBTQIA+ community
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Are empathetic in nature
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Agree to uphold our values of being non-directive and non-judgemental
The client requests no contact from agencies or media sales.