Volunteering manager volunteer roles in watchfield, oxfordshire

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. 

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2000 students across the UK, Canada, USA and Ireland. 

We are currently recruiting 4 site managers across the UK - to cover London, England, Wales and Scotland. 

Role Summary 

Site managers are responsible for establishing partnerships with University Muslim Student Associations (MSAs) and Islamic Societies (ISocs),  and maintaining positive relationships with these sites. 

Key tasks 

• Actively establish and maintain positive relationships with the MSA/ISoc committees and Student Ambassadors to ensure an exceptional onsite experience for students and promote retention of sites 

• Be responsible for overseeing all onsite logistics through liaison with the Student Ambassador to ensure that onsite logistics including advertising of the class and other required tasks are taken care of by the MSA/ISoc 

• Be the point of contact for ISocs: answer questions from the MSA/ ISoc committees and Student Ambassadors to the best of your ability and engage them on a 1-1 basis, listen to their needs and concerns and addressing these accordingly 

• Collect ideas and best-practices from how different MSAs/ISocs are delivering their class 

• Participate in onboarding current and new sites prior to the start of the academic year 

• Be the point of contact internally for any queries or updates related to assigned MSAs/ISocs 

What we’re looking for 

• An understanding of the Muslim university scene and how university MSAs/ISocs operate. 

• Excellent interpersonal and communication skills.

• Ability and keenness to make and maintain genuine connections with people. 

• Ability to travel regionally for face-to-face meetings with MSA/ISoc committees, at least once per semester.

What we have to offer 

• Be part of a team of 40+ dedicated volunteers from across the country. 

• Receive continuous rewards for students that gain knowledge and closeness to Allah and their faith as a result of attending the Onsites Essentials program.

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective. 

• Receive in-house tarbiyah sessions.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

Role Title- Marketing Manager (Volunteer)
Location- Remote, UK-based

Are you a strategic thinker with a passion for building marketing projects from the ground up, crafting strategies through to implementation? Youth Advantage UK is looking for enthusiastic volunteers eager to gain hands-on experience while making a meaningful impact.

Please note: This is a voluntary unpaid role. There is no direct financial compensation or future paid opportunity attached.

Key Responsibilities:

• Support the creation, development, and execution of B2B, B2C, and B2G marketing strategies.
• Assist in building and adapting comprehensive marketing plans from scratch.
• Collaborate with the fundraising team to design and deploy targeted marketing materials.
• Conduct basic market research and assist in audience segmentation and competitive analysis.
• Contribute to defining value propositions and understanding donor engagement journeys.
• Help develop and distribute digital assets across email, social media, and other communication channels.

Essential Skills:

• Interest in strategic marketing planning, positioning, and stakeholder engagement.
• Basic understanding of content creation, digital marketing, or campaign coordination.
• Strong communication and organizational skills.
• Willingness to learn about donor journeys, market targeting, and marketing analytics.
•  Familiarity with tools like Canva, PowerPoint, or Wix is a plus, but not essential.

Qualifications:

• Bachelor’s or Master’s degree (or currently pursuing one) in Marketing, Communications, or a related field.
• Strong desire to learn and contribute to real-world marketing strategy and execution.
•  Soon-to-be or recent graduates are highly encouraged to apply, this role offers hands-on experience to strengthen your portfolio and CV.

Note:

This is a volunteer, project-based position. While there is no formal contract or obligation, volunteers may request the following upon completion of their commitment(s):

•  A LinkedIn testimonial and/or written references.
• A public thankyou post on our social channels.
• Permission to list Youth Advantage UK as an employer on CV’s and LinkedIn profiles

We are always happy to recognize meaningful contributions to campaigns and strategic initiatives in way that support our volunteers’ professional development.

IAPWA (International Aid for the Protection & Welfare of Animals) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need.

IAPWA are currently seeking a Community Fundraising Co-ordinator to join their UK team to support their development of volunteer community fundraisers throughout the UK.

From identifying ways to engage with potential animal lovers who would be interested in supporting our cause to nurturing those relationships and helping them to make an impact, you will be part of a charity who are passionate about making a difference to the lives of animals in need.

At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts. We aim to raise as much awareness as possible about MS, to ensure that people with MS have the support and information they need.

We've been successful in securing funding from Wales and West Utilities for a 'test and learn' Community Connections project (covering Wales and the South West of England) which will run until March 2026. 

Community Connections aims to: 

• Connect people with, and affected by, MS across Wales and the South West of England (Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire) with services, activities and resources to enable them to live well with MS.
• Develop links with local service providers which enable people with, and affected by, MS to access support and activities in their local areas, whilst improving connections within the community
• Provide information and guidance on a range of subjects, including advice about finances, cost of living-related information, energy efficiency information, carbon monoxide awareness and the Priority Service Register. 

As part of the project, we’re looking for volunteers to deliver MS Awareness sessions to partner organisations that the project will signpost to (such as Citizens Advice Bureau). MS Awareness volunteers will help us to ensure that these partner organisations are equipped to support people with MS (who will be accessing their activities and services). To help people to understand how people with MS feel.

Here’s an overview of what will be involved - 

• Delivering talks (via Zoom/Teams) to organisations to increase their understanding of MS and its symptoms. 

• Signposting to the relevant MS Society team for further information and practical support, as required.

• Note taking and helping us understand how effective sessions were 

• Attending regular volunteer support groups, where you will debrief and share experiences with other volunteers, as well as receive support from your supervisor.

We will support you to develop the skills you need for this role which will include an induction into all the areas outlined. You will have a chance to discuss your role and any additional needs you may have with us.

Position Summary:
Leads end-to-end Talent Acquisition (TA) and Onboarding functions, driving strategies to attract, hire, and seamlessly integrate top talent. Manages Team Leaders for Talent Acquisition and Onboarding, ensuring alignment with workforce plans, compliance, and candidate/employee experience excellence.

Key Responsibilities:

Strategic Talent Leadership

• Develop and execute TA and Onboarding strategies to meet current and future workforce needs, including diversity hiring goals and skills gap mitigation.

• Partner with senior leaders to forecast talent demands, refine employer branding, and align processes with business growth objectives.

Team Management & Development

• Directly manage Team Leaders: Talent Acquisition (recruitment focus), Team Leaders: Onboarding (documentation readiness), and the Workforce Planning Team, providing coaching, mentorship, and performance oversight.

• Foster collaboration between the TA, workforce planning, and Onboarding teams to ensure seamless handover from hire to Day 1 readiness.

Recruitment Excellence

• Oversee sourcing, selection, and offer management processes, ensuring efficiency (e.g., time-to-fill ≤30 days) and quality of hire.

• Optimise the use of tools and metrics to drive data-driven recruitment decisions.

Onboarding & Documentation Readiness

• Ensure flawless onboarding processes, including right-to-work checks, contract execution, and pre-employment compliance (e.g., UK right-to-work, GDPR).

• Audit onboarding documentation for accuracy and audit readiness, addressing gaps in collaboration with Legal and Talent Advisory.

Compliance & Risk Mitigation

• Ensure adherence to employment laws, data protection regulations, and internal policies across TA and Onboarding.

• Resolve escalated issues (e.g., background check discrepancies).

Stakeholder Collaboration

• Partner with diverse stakeholders to streamline onboarding logistics (e.g., system access, equipment provisioning).

• Advise senior leadership on talent market trends, competitor insights, and process innovations.

Requirements:

• Education & Certification: CIPD Level 5 qualification or equivalent (e.g., Bachelor’s degree in HR Management, SHRM-CP, or PHR certification).

• Experience: 8+ years in talent acquisition and onboarding, with 3+ years managing multi-functional teams (TA and Onboarding).

• Technical Expertise: Proficiency in relevant systems and programmes.

• Legal Knowledge: Mastery of UK employment law, right-to-work requirements, and GDPR compliance.

• Leadership Skills: Ability to mentor leaders, resolve cross-functional conflicts, and drive process improvements.

• DE&I Focus: Track record of designing inclusive hiring and onboarding practices for underrepresented groups.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

                    While gaining invaluable experience, practice your passion within real-life scenarios. 

We’re looking for Social Media Manager volunteers to join our team, who will play a key role in the growth of our brand messages and visions. The ideal candidate will assist us grow our on-line presence and increase traffic to our digital channels.

Responsibilities
Increase traffic to our digital channels
Grow our brand messages, visions and on-line presence.

Requirements
Working experience with online digital marketing & Social Media
Strong verbal, written, and organisational skills.
Enthusiastic, Dedicated and willing to learn.

The role could be entirely remote and is unremunerated but all reasonable expenses will be met.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.

We are seeking enthusiastic and friendly volunteers to join our café team. As a Volunteer Café Assistant, you will play a vital role in creating a warm and inviting environment for our customers. Your efforts will help support the daily operations of the café and ensure that every visitor leaves with a smile.

Volunteer Impact and Support

As a Café Assistant, your contribution will directly impact the community by fostering a welcoming space where people can connect and unwind. Whether it’s brightening someone’s day with a smile or ensuring their favourite drink is served just right, your role supports the café’s mission of creating memorable experiences.

About Children With Voices
Children With Voices is a dynamic charity focused on empowering children and young people through creative projects, advocacy, and education. Our mission is to give young voices the platform they deserve, supporting them in building confidence and fostering positive change in their communities. As we continue to grow and expand our impact, we are looking for an experienced Senior Human Resources Manager to join us in a volunteer capacity to lead and shape our HR strategies.

Role Overview
We are seeking a proactive and experienced volunteer to take on the role of Senior Human Resources Manager. This is a remote, volunteer position with the option to attend our office, located in Hackney, London, for those who prefer occasional in-person meetings. In this role, you will be responsible for developing and overseeing the HR strategy, policies, and processes that support our staff and volunteers, ensuring that Children With Voices remains a supportive and inclusive workplace.

The ideal candidate will bring substantial HR experience, excellent leadership abilities, and a genuine passion for making a positive impact on the lives of children. You will work closely with the senior management team, providing strategic HR guidance and supporting the growth of the organisation.

Key Responsibilities

1. Strategic HR Leadership

   • Develop and implement HR strategies that align with Children With Voices’ mission and values.

   • Advise the CEO and senior management team on HR-related issues, ensuring the HR function supports the organisation’s objectives.

   • Cultivate a positive, inclusive, and supportive workplace culture in line with the organisation’s ethos.

2. Recruitment and Onboarding

   • Oversee and lead the recruitment process, ensuring the organisation attracts and retains talented individuals who are passionate about our cause.

   • Manage onboarding procedures for new staff and volunteers to ensure a smooth integration into the organisation.

3. Employee Relations and Compliance

   • Provide expert advice on employee relations matters, ensuring fairness and compliance with UK employment law.

   • Offer guidance on disciplinary and grievance procedures and ensure that these processes are conducted fairly and in accordance with best practice.

   • Develop, implement, and maintain HR policies and procedures to ensure consistency and fairness across the organisation.

4. Training and Development

   • Identify opportunities for training and development that will enhance the skills of both staff and volunteers.

   • Promote continuous professional development and support leadership initiatives.

   • Ensure that staff and volunteers have access to the necessary tools and resources to succeed in their roles.

5. Wellbeing and Staff Engagement

   • Lead initiatives to promote the wellbeing and mental health of all staff and volunteers.

   • Develop and implement staff engagement programmes to foster a motivated, satisfied, and high-performing workforce.

6. HR Operations and Administration

   • Oversee the day-to-day HR administration, including maintaining accurate records, supporting payroll processing (where relevant), and ensuring that employee benefits are effectively managed.

   • Develop HR reports and provide insights to support decision-making.

   • Ensure all HR activities are managed efficiently and with the highest level of confidentiality.

Key Requirements

• Experience:

  • Proven experience in HR management, with a strong understanding of employment law and best practices.

  • Experience in managing employee relations, performance management, recruitment, and organisational development.

  • Experience working with senior teams to implement HR strategies.

• Skills:

  • Strong leadership and communication skills, with the ability to work collaboratively and provide strategic guidance.

  • High organisational skills and the ability to manage multiple priorities in a remote working environment.

  • Sound knowledge of HR software and systems for managing HR functions.

  • Ability to work independently and remotely, with occasional in-person meetings as required.

• Qualifications:

  • CIPD Level 7 or equivalent HR qualification is desirable, but not essential.

  • A commitment to continuous personal and professional development.

Why Volunteer With Us?
This is a rewarding opportunity to make a real difference to a charity that is transforming the lives of children and young people. As Head of HR, you will play a key role in shaping the organisation’s culture and helping us build a strong, sustainable team. We offer flexibility with remote working and provide the chance to engage in impactful work that aligns with your professional HR experience while contributing to a meaningful cause.

By volunteering with Children With Voices, you will gain valuable experience and have the opportunity to network with like-minded professionals while making a tangible difference.

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities. Join us to shape a culture where lifelong learning and inclusive leadership thrive.

Role Overview

As the L&D Manager, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key ResponsibilitiesLeadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align L&D strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using KPIs such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse and disabled employees.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms,.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
•  
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
•  
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigor.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Why Join QuilomboUK?

• Purpose: Design programs that directly contribute to equitable workplaces and social justice.
• Innovation: Experiment with cutting-edge L&D tools and methodologies in a remote-first environment.
• Culture: Join a team that values curiosity, courage, and collective growth.
• Flexibility: Enjoy remote work autonomy with supportive collaboration.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Empower growth. Ignite change. #LearningForJustice #InclusiveLeadership #PeopleFirst

Do you have a coaching qualification, or are you working towards one? Would you like to help managers across our organisation develop their skills and confidence? As a coach, you will support managers to improve their leadership abilities, build confidence, and enhance their effectiveness in their roles. Your coaching will help them tackle challenges such as personal effectiveness, leadership credibility, career development, and conflict resolution. By providing guidance and encouragement, you will play a key role in helping managers grow, develop new skills, and lead their teams more effectively.

What you will be doing

• Deliver coaching sessions for managers at various levels, from team leads to department heads.
• Provide a safe, open, and confidential space for coaching conversations focused on leadership, communication, conflict resolution, managing change, and interpersonal skills.
• Use clear and effective coaching methods and models.
• Maintain confidentiality and follow Hestia’s coaching programme guidelines.
• Define clear roles for both the coach and coachee, ensuring there are no conflicts of interest.

The skills you need

• A recognised coaching qualification (or currently studying towards one), such as ICF or EMCC, or significant coaching experience at a management level.
• Experience in the social care sector (desirable but not essential).
• Strong communication and listening skills.
• Willingness to participate in supervision and continuous learning.
• A friendly, approachable, and supportive manner.
• Understanding of confidentiality and professional boundaries.

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Social Friday

Social Friday reinvents the end of the workweek by transforming unproductive Friday hours into a global tradition of purpose, teamwork, and impact—connecting businesses, nonprofits, and communities through hands-on engagement.

Fridays are the least productive time of the week. Work slows down, focus fades, and hours are lost. The numbers are staggering:

• Unproductive Friday hours cost the U.S. economy $1.9 trillion annually.
• 1 in 4 people worldwide feel lonely, struggling to reach their full potential.
• The U.S. Surgeon General calls loneliness an epidemic, costing employers $154 billion yearly.
• Remote and hybrid work has widened the gap, leaving employees more disconnected than ever.
• Societal tensions are rising, creating an urgent need for initiatives that bring people together.

Governments debate the four-day workweek—but what if, instead of subtracting a day from work, we added purpose to Fridays?

We face a choice: -Accept the status quo and keep losing trillions. +Or flip the script, turning Fridays into a force for good.

Social Friday isn’t just a project—it’s a movement. A global tradition in the making that transforms the least productive hours of the week into moments of connection, impact, and purpose, where doing good becomes a habit.

Beyond one-time events, Social Friday is designed to scale into a lasting global movement, embedding social impact into work culture and everyday life.

How It Works

A scalable platform connects businesses, NGOs, and volunteers, transforming Fridays into a global force for change through engagement, collaboration, and gamification.

By integrating leaderboards, challenges, badges, and rewards, Social Friday keeps participation exciting and fosters a culture where social impact becomes part of the routine.

This isn’t just about reducing disengagement. It is about transforming the way society, nonprofits, and businesses connect, creating a future where social impact is a shared responsibility, embedded into everyday life. Social Friday has the power to turn the least productive time of the week into the most meaningful, a global tradition, the Olympics of Giving Back.

Event Manager

Volunteer Role Description (remote, unpaid)

Join the movement turning Fridays into something meaningful.

We’re not looking for someone to plan another meeting. We’re looking for someone who creates moments that matter.

At Social Friday, we bring companies and nonprofits together to flip unproductive Friday afternoons into purpose-driven events. As our Event Manager, you’ll lead the planning and execution of these experiences, from idea to impact.

What You’ll Do:

• Plan and run inspiring, fun, and meaningful Social Friday events
• Coordinate with nonprofits and companies
• Keep timelines, logistics, and communication on track
• Gather content and feedback from events
• Bring energy, structure, and purpose to every gathering

What You Bring:

• Experience in event planning or experiential marketing
• Strong organizational and communication skills
• Creativity, reliability, and a people-first mindset
• Passion for social impact

Social Friday is the Olympics of Giving Back. You’re the one who sets the stage for the opening ceremony.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

1-2 weeks

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Could you help a troubled teenager thrive?

Are you the kind of person who feels helpless when you see negative news stories about young people, or perhaps when you watched the new Adolescence drama series about teenagers and the pressures they face from social media?

The fact that you care when you see or hear these things and feel the need to help could mean that you would make a perfect volunteer mentor for a young person struggling with life as a teenager. 

At Hope After Harm our New Leaf Young Peoples’ project offers a lifeline to vulnerable young people in the Thames Valley Area through our trained volunteers who offer support and guidance when they need it.

All we ask of you is your time. Just commit to one or two hours a week to meet the young person at their school for up to 16 weeks, and to be available to them by telephone at hours agreed between you and them.