Volunteers volunteer roles in penarth, vale of glamorgan
The Media & Communications Director will play a pivotal role in developing communication strategies to enhance awareness and recognition of mountain rescue and the teams within the UK, and supporting internal communication to enable effective dissemination of information and news for Mountain Rescue England & Wales (MREW), supporting 47 active mountain rescue teams across the region. This voluntary position is responsible for devising and implementing a robust plan, working alongside a range of partners and colleagues.
Reporting to the CEO, the person will need to contribute to the MREW’s overall future strategy. There will be a need to understand the MR structure and to have the ability to work as part of the MREW Senior Management Team, and alongside trustees, liaison team, regional structure and local teams.
Mountain Rescue England & Wales (MREW) is a voluntary organisation that provides mountain rescue services 24/7, 365 days a year, and offers support to communities during other crises. It consists of 47 independent volunteer search and rescue teams that operate across eight geographical areas. The organisation serves as the national body to represent the whole organisation, acting as an advisory body, linking with partner organisations and helping to standardise training and share information.
Objectives
The overarching activities for this role are:
- Development of external communication to a wide range of outdoor enthusiasts and ‘new explorers’ taking an interest in the great outdoors.
- Leadership of a small team plus the wider Media and Communications Network (MCN) of MR volunteers to develop and deliver a Media and Communications Strategy and programme of activity
- Publications and online communications (all social media)
- Website development
- Development of key messages, inc. support to MREW spokespeople (messages, materials and training) to enable effective stakeholder communications.
- Leading and planning for effective reactive communications in challenging situations, including issues management, messaging and spokesperson briefing.
- Liaison with external partners (PR, Magazine Editor, Public Affairs), relevant media and stakeholders, including a process for responding to incoming enquiries and interview requests and a process for planning proactive media activities.
- Development of key messages inc. safety messaging
- The development of effective Internal communications to support knowledge of MREW and to enable consistency of message from the family of Teams.
- Represent MREW at relevant external meetings.
Skills
- Strong written and verbal communication skills, with the ability to inspire and influence a diverse range of stakeholders.
- Strong relationship management skills, with the ability to foster trust and accurately represent MREW’s mission and goals.
- Ability to work alongside colleagues and manage competing priorities.
- Creativity, imagination and intuition.
- Excellent communication skills, written and spoken.
- Good organisational and project management skills.
- An ability to develop, negotiate and work within a financial budget.
- A strategic approach to the reputational management of mountain rescue in England and Wales (at all levels).
- Knowledge and understanding of the various forms of media, including broadcast and print, digital and social, so as to be able to meet their differing needs and ensure that there is a clear process for the handling of approaches or enquiries to MREW from outside media organisations, agencies or individuals.
Personal Attributes
- The ability to lead and motivate a team that combines volunteer and professional roles and that covers a range of disciplines, skills and platforms.
- Capable of working under pressure, within constraints and meeting deadlines.
- The ability to build and maintain relationships, internally and externally, based on integrity and trust.
- The ability to delegate to others, engaging and involving appropriate support from the wider network.
- Strong personal creativity, imagination and intuition in dealing with challenges, opportunities and people.
- A proactive attitude, with the drive and enthusiasm to initiate and carry out projects to conclusion, involving others, on time and on budget.
- Resilience, particularly when faced with challenges, uncertainty and setbacks.
Management responsibilities:
- To contribute to the management of MREW through regular business meetings, ensuring that the media and communications aspects of activity are considered in planning and decision-making.
- To ensure all network members are treated fairly, in line with MREW policies and also its mission and values.
- To develop an approach to the sustainability of the Media and Communications function, including succession planning for key roles and the strengthening of the dispersed network.
We are looking for a motivated, self-starter with a proactive attitude, drive and enthusiasm to carry out projects to conclusion. You will need to demonstrate commitment to the mission and cause of the charity.
Qualifications
- Essential to this role is an awareness of the internal character of MR and the external environment in which it operates, and an ability to identify and anticipate communications priorities.
- Practical experience in a media or communications management role is also desirable, for instance, such as journalism, PR, marketing, or online media.
- An ability to plan proactive media and communications activities and to develop ways of measuring their effectiveness.
- Experience of issues and crisis management, enabling anticipation and support to management and others on the development of plans, messages and position statements.
Additional notes
- To work with the CEO to plan for future activity and to ensure that a planned communications approach is developed.
- To ensure all committee members are treated fairly through MREW Equal Opportunities Policy.
- To work with other national teams to release internal communications, press statements and support campaigns as required.
- This is a voluntary role within MREW, elected annually; it is expected that the applicant will serve a term of 5 years, with a possible extension of a further 5 years if desired.
- Travel during the working day may be required, with occasional absence from home overnight, as meetings with partners, colleagues, and other stakeholders may cover a large geographical area. Out-of-pocket expenses can be reclaimed in line with the MREW Expenses Policy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Personal Assistant
Reports To: Department Manager
Location: Remote
Employment Type: Volunteer (12 hours/week for 6 months)
About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.
As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme.
Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.
Key Responsibilities:
Administrative Support & Coordination:
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Manage meeting schedules, appointments, and internal calendars.
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Organise virtual events, staff briefings, and team check-ins.
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Support in planning and executing internal conferences or training sessions.
Data & System Management:
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Maintain and update internal databases and contact lists.
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Implement and uphold procedures and administrative systems.
Staff Liaison & Communication:
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Act as a point of contact between managers and teams.
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Assist in internal communications and task follow-ups.
General Administrative Tasks:
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Contribute to internal meetings with updates and suggestions.
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Provide ad hoc administrative support to leadership and teams as needed.
Required Qualifications:
Education:
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No specific degree required, but relevant administrative or office support experience is preferred.
Experience:
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Prior experience as an administrative or personal assistant is an advantage.
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Familiarity with coordinating meetings, managing data, or supporting organisational logistics.
Skills:
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Strong written and verbal communication.
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Excellent organisational and time-management abilities.
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Proficiency in Microsoft Office, particularly Word and Excel.
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Proactive, professional, and able to work independently or collaboratively.
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Strong team player with attention to detail.
Benefits:
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Gain valuable administrative and coordination experience in the nonprofit sector.
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Receive support and mentorship to build confidence and skills.
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Work flexibly in a fully remote setup with a collaborative team.
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Build your network within a mission-driven cultural organisation.
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Reimbursement of local travel expenses (if in-person support is required for specific events).
Equality Statement
Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for lived experienced volunteers who use screen readers and would be happy to share their experiences of accessing Welsh digital information and services in Wales.
You will share your personal experiences of using a screen reader to access Welsh digital information and services, show how accessibility features work in real life and what changes make a real difference.
You will share your experiences and talk openly in group discussions and have the confidence to raise issues and a willingness to speak up about concerns or gaps in services. You will also contribute and collaborate with project staff and external stakeholders (researchers and decision makers) to shape future Welsh language technology developments helping to create more accessible Welsh language digital services.
How often will I be needed?
- 2 Hours per Event
Key requirements
- Aged over 18
Location
Region
- Wales
Home based
- This role is home based
Additional location information
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Meetings will take place virtually, but there may be an opportunity to join a face to face session depending on needs of the project.
Who this opportunity will suit
- This role is reserved for blind and partially sighted applicants
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • Screen reader user
- • Welsh Speaker (first language or learner)
- • Will have good active listening skills to engage respectfully and sensitively with others’ experiences and perspectives
- • Will be able to work collaboratively and constructively with other group members, stakeholders and staff
- • Ability to reflect on personal experiences.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Deputy Chair of Hidayah provides essential support to the Chair, helps ensure the effective governance of the organisation, and stands ready to act in the Chair’s absence. This role helps maintain the smooth functioning of the Board and the organisation overall.
What are the key responsibilities of this role?
This role will have the following duties, but are not limited to:
· Support the Chair in providing strategic leadership and overseeing Trustee meetings, stepping in as Chair when needed
· Contribute to the development, implementation, and review of Hidayah’s Strategic Plan, Annual Report, and key governance policies
· Help manage volunteers and support fellow Trustees to ensure shared responsibility, accountability, and active engagement across the Board
· Assist in planning and delivering core governance activities, such as the Annual General Meeting (AGM) and Trustee votes
· Act as a signatory on financial matters, supporting the smooth running of Hidayah’s operations.
· Lead or support outreach activities, including identifying and engaging new partners, drafting proposals, and maintaining outreach records
· Help plan and promote events and campaigns, and contribute to the development of inclusive outreach strategies
· Represent Hidayah at external events, building relationships with individuals and organisations aligned with our mission
What do we expect from the Deputy Chair?
Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:
Essential:
· A strong commitment to Hidayah’s mission and values, particularly around LGBTQ+ Muslim inclusion
· Reliable, organised, and able to manage tasks independently
· Good written and verbal communication skills
· Basic digital literacy – including use of email, Google Drive, and Microsoft Office tools
· Ability to maintain confidentiality and act with integrity
· Respectful, inclusive, and collaborative working style
· Willingness to take initiative, contribute ideas, and stay engaged with wider organisational activity
Desirable:
· Experience in community outreach, project support, or partnership building – particularly in a grassroots, voluntary, or equalities-focused setting
· Familiarity with governance, quality assurance, or safeguarding in the charity or community sector
· Experience facilitating or supporting meetings and group discussions
· Ability to resolve conflict or challenges with empathy and professionalism
· Knowledge or lived experience of LGBTQ+ Muslim identities or the intersection of faith, gender, and sexuality
· Awareness of diversity, equity, and inclusion best practices
How much commitment is required?
This is a voluntary role with flexible hours, and can be carried out around your existing commitments. The role will take approximately 2 - 4 hours per week (flexible depending on needs and availability). You are also required to attend monthly board meetings. There is also an expectation of willingness to commit to the role for at least 3 months.
Our mission is to provide support and welfare for LGBTQI+ Muslims
The client requests no contact from agencies or media sales.
Media Division online
Are you involved with Media? Would you like to make a positive impact doing what you love and
enjoy? IHF needs your expertise in graphics and social media to volunteer your time working
from the comfort of your home.
Volunteers from across the Globe are invited to join our MEDIA team as At Home members or
as part of our Global Leadership Development program. Whether an hour a month or an hour a
day, whether experienced or new; your help is needed. Meet many people from diverse cultures
and socio- economic backgrounds globally, while helping children seeking a brighter future.
The International Humanity Foundation(IHF) is seeking experts and those who want to learn.
Ages 18-95.
MEDIA PR DIVISION
�� GRAPHICS & DESIGN
�� IHF Website / IT
�� IHF Social Media
�� Translation
�� Volunteer Outreach (General Online Outreach Task Team, GOOTT)
�� University Partnerships
�� IHF Newsletter
_____________________________________________________________________
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: IT Assistant
Location: Remote (UK-based)
Employment Type: 12 hours per week (6 Hours per Day)
About QuilomboUK
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.
We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.
Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.
We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.
To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel.
Join us in leading positive change!
About the position
The IT support role is vital to the organisation, as they will have the responsibility for the maintenance of the technical appliances used in the organisation. The IT support will not be required to come in on a weekly basis, but upon request as for when it is needed. The main tasks for the IT support will be reassuring all technical appliances are updates, responding to potential breakdowns and assuring electrical safety. Technical skills are required, in addition to flexibility, as they would need to quickly respond to potential breakdowns etc.
The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.
Main Responsibilities
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Ensure all computers and other electrical equipment is updated.
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Ensure the safety of electrical equipment.
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Respond to breakdowns of electrical equipment.
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Assist in the functions of IT-packages.
General tasks
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Contribute to staff meetings and other internal meetings with views and suggestions etc.
Essential
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IT skills
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Health and Safety of electrical equipment
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Knowledge about different IT-packages
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Has ability to deliver tasks in a timely manner
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Handles difficult situations well
Desirable
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Committed to working with the community with a passion for helping others less fortunate.
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Proficiency in Microsoft and Excel
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finding funding for an organisation dedicated to women’s empowerment, development, human rights and tourism is hard to come by. If you are up to the challenge, then we’d love to have you come and support our search for funds for our innovative and exciting projects.
Equality in Tourism is a very small charity focused on gender, tourism and development. We are looking for someone with experience, particularly with institutional and/or trust funding, or with corporate, individual or event fundraising experience, and who is able to give us a few hours a week. We would like you to take a lead on researching possible opportunities and writing one or more funding applications for us, both for our innovative projects and our core work.
We are seeking a reliable, proactive and dedicated person, who is interested in gender and development and who will be able to work with us to enable us to achieve our goals. We offer you flexibility to work around your own time constraints.
So if you think you can help us raise some much needed funds that can go towards meeting our targets, we would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for compassionate and knowledgeable beauty professionals to mentor a young person living with long-term illnesses.
What will you be doing?
- Run six mentoring sessions online for one hour a week, supported by our Programme Team
- Offer advice and insights related to nail tech skills
- Help the young person explore potential career paths in the beauty/nail tech industry
- Share your own experiences and knowledge to inspire and motivate.
- Adhere to safeguarding policies and report any concerns to BFUK
What are we looking for?
- Expertise in beauty industry: Profound knowledge and experience in beauty, preferably in areas like nail design, techniques and trends.
- Mentoring and Communication: Ability to mentor effectively, offering guidance and support to a young person with clarity and empathy.
- Flexibility and Commitment: Willingness to commit to at least 5-6 weeks of 1-hour sessions
What difference will you make?
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By volunteering as a Mentor, you’ll play a vital role in empowering a young person to take control of their health and future, helping them to achieve their goals despite the challenges they face.
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a proactive, strategic, and mission-aligned Funding Manager to join our growing team. This pivotal role will lead on identifying, applying for, and managing multiple streams of funding to support the delivery and expansion of our work. As a small charity with big impact, funding is vital to everything we do — from running support services to delivering education and campaigning for change. The Funding Manager will be at the heart of ensuring our sustainability and growth by securing the resources we need. You will be line managed by the Chair of Trustees, and work closely with the Treasurer and other trustees as needed to complete applications, manage current funding applications and report on grant outcomes.
What are the key responsibilities of this role?
This role will have the following duties, but are not limited to:
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Identify and research suitable funding opportunities from trusts, foundations, statutory bodies, and other grant-makers
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Lead and coordinate the writing and submission of compelling funding bids, applications, and proposals.
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Manage and track existing grants, ensuring compliance with reporting requirements and deadlines.
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Work with trustees (e.g. Treasurer and Chair) to gather financial and impact data for applications and reports.
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Maintain a funding pipeline and reporting calendar, ensuring visibility of all application stages and deadlines.
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Build and maintain relationships with funders, providing updates on Hidayah’s work and impact.
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Monitor trends in the funding landscape and keep the charity informed of relevant changes and opportunities.
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Advise and support the Board in developing a long-term funding strategy.
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To maintain clear records on the organisation’s shared systems (Google Drive).
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Meet regularly e.g. monthly or bi-monthly with your line manager to discuss funding applications and progress
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To check and respond to funding application emails promptly and within deadlines set for funding applications
What do we expect from the Funding Manager?
Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:
Essential:
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Demonstrable experience of successful fundraising from trusts, foundations, or statutory funders.
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Excellent bid writing and storytelling skills, with the ability to communicate impact clearly.
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Strong organisational skills, able to manage multiple deadlines and priorities.
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Financially literate, comfortable working with budgets and data.
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Self-motivated and able to work independently while collaborating with others.
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A commitment to the values and mission of Hidayah LGBTQI+.
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Knowledge of CRM or funding management tools.
Desirable:
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Experience working with grassroots or LGBTQI+ charities.
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Understanding of issues affecting LGBTQI+ Muslims or minoritised communities.
How much commitment is required?
This is a voluntary role with flexible hours, and can be carried out around your existing commitments. We are results-focused, so while you have autonomy over when you volunteer, we ask that funding bids and key deadlines are met in a timely and reliable manner.
Our mission is to provide support and welfare for LGBTQI+ Muslims
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Merch Officer oversees the sale and creation of Make a Smile merch. This includes facilitation of committee hoodies, distribution of Make a Smile t-shirts and management of online merch sales. This can include designing new merch options, pushing additional sales on social media and auditing digital stock.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The Plateful Café works to relieve poverty and isolation amongst refugees, asylum seekers and ethnic minorities in Lewisham. Our commitment is to reach the most vulnerable people in our community and help them access the support they are entitled to. The refugees training or employed by the Plateful Cafe will benefit from workshops, training skills and knowledge relevant for the catering industry.
As a small charity, it is important to share information and updates through our communications and social media content, to help us fundraise and grow. We are looking for someone to assist us on creating copy for our blog as well as help with creating content for our newsletters, social media, print media and other promotional material over time.
With the launch of the physical Plateful Cafe taking place soon, this summer is an exciting time to join us.
Requirements:
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Excellent communication skills in fluent English
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Has 1+ years experience of social media, copywriting, journalism, blog content creation, interviewing or similar skills (this does not have to include published work)
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Able to create interesting and engaging content
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Good computer skills
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Good time management skills
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Engaging and friendly
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Good team player
Desirable:
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Basic digital photography and editing skills
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An interest in supporting refugees and contributing to the work of Plateful Cafe
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Experience of working with refugees, people seeking asylum, vulnerable groups or lived experience
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Lives in London with ability to attend events and markets
Often accompanied by live music, and the opportunity to buy artwork created by refugee artists plateful employs refugees to chef at events in the SE



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Full-Stack App Developer (Remote) — GHRI
About GHRI:
Global Health Reform Initiative (GHRI) is a nonprofit organization dedicated to expanding access to healthcare through telemedicine and digital health solutions. We create mobile and web platforms that empower underserved communities with accessible medical support.
Role Overview:
GHRI is seeking a Remote Volunteer Full-Stack App Developer to support the development of our telemedicine and digital health applications. This is a fully remote role suitable for individuals looking to build real-world experience while contributing to meaningful social impact.
Responsibilities:
Develop and maintain mobile and web applications from frontend to backend.
Build clean, responsive, and user-friendly UI components.
Implement and manage backend logic, APIs, and databases.
Integrate telemedicine features, including chat and patient support modules.
Debug, test, and optimize applications for performance and scalability.
Collaborate remotely with designers, writers, and tech leads.
Ensure security, data protection, and proper documentation.
Requirements:
Experience with mobile frameworks like Flutter, React Native, or Native Android/iOS.
Strong frontend skills in React, Next.js, Vue, or Angular.
Backend experience with Node.js, Django, Laravel, or similar.
Proficiency in building and consuming APIs.
Knowledge of SQL or NoSQL databases.
Ability to work independently in a remote environment.
Interest in digital health, telemedicine, and technology for social good.
What You’ll Gain:
Fully remote volunteer experience with a global nonprofit.
Portfolio-ready full-stack app development projects.
Real exposure to building healthcare technology.
A certificate of contribution upon completion.
Our mission is to deliver affordable, quality healthcare to underserved communities via telemedicine, hospital links & humanitarian aid.
The client requests no contact from agencies or media sales.
Media Division online
Are you involved with Media? Would you like to make a positive impact doing what you love and
enjoy? IHF needs your expertise in graphics and social media to volunteer your time working
from the comfort of your home.
Volunteers from across the Globe are invited to join our MEDIA team as At Home members or
as part of our Global Leadership Development program. Whether an hour a month or an hour a
day, whether experienced or new; your help is needed. Meet many people from diverse cultures
and socio- economic backgrounds globally, while helping children seeking a brighter future.
The International Humanity Foundation(IHF) is seeking experts and those who want to learn.
Ages 18-95.
MEDIA PR DIVISION
�� GRAPHICS & DESIGN
�� IHF Website / IT
�� IHF Social Media
�� Translation
�� Volunteer Outreach (General Online Outreach Task Team, GOOTT)
�� University Partnerships
�� IHF Newsletter
_____________________________________________________________________
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Conference Officer takes the lead of running the Annual National Conference. This includes the organisation of a sub-committee, financing, logistics, content of the training eg. speakers and social aspects. In addition to organising the conference, they should organise attendance at other conferences for recruitment and fundraising purposes. This should
include comic conventions and medical conferences.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.
Key Responsibilities:
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Project Coordination:
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Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.
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Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.
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Participant Support:
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Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.
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Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.
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Stakeholder Engagement:
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Support the Programme Lead in building relationships with internal stakeholders.
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Data Management & Reporting:
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Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.
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Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.
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Logistics & Compliance:
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Manage programme materials, including training resources, digital platforms, and participant handbooks.
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Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.
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Continuous Improvement:
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Gather feedback from participants and partners to identify opportunities to enhance programme delivery.
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Support the implementation of new tools or processes to improve efficiency and participant satisfaction.
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Required Qualifications:
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Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.
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Experience:
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1–3 years in programme coordination, workforce development, adult education, or a similar role.
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Experience working with diverse populations, including youth, underserved communities, or career changers.
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Skills:
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Strong organisational and multitasking abilities, with attention to detail.
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Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.
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Excellent interpersonal and communication skills for engaging participants and stakeholders.
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Basic data analysis and reporting capabilities.
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The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
