Volunteers volunteer roles in south bank, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.
About Youth Club:
Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games. We also work in partnership with a range of organisations to run a rich programme of workshops within our youth club. Some of these have included creative visual arts, drama, music and workshops on rights and entitlements of young asylum seekers. We also cook a hot meal from time to time and offer a range of snacks each week. Our casework team are also on-site to support young people with a range of advice and signposting needs, usually by-appointment.
Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7BU
About the role:
As a Youth Club volunteer, you would be helping young people to feel welcome, join in with activities and be a great role model.
Youth Club takes place every Wednesday at 6.00-8.30pm. We ask for a commitment of at least 2 sessions per month for a minimum of 6 months.
Tasks and responsibilities:
· To attend and contribute to volunteer de-briefs which occur 15 minutes after each session.
· To act as a positive role model and set standards of behaviour when volunteering with young people.
· To encourage and inspire young people to reach their full potential.
· To assist young people to both recognise and celebrate their achievements.
· To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.
· To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
To be 18 years or older;
· To be non-judgemental and able to engage with people from diverse cultural backgrounds;
· To be reliable and punctual;
· Excellent communication skills, especially with people with varying levels of English;
· The ability to volunteer on Wednesday evenings for a minimum of six months;
· Current resident of the UK;
· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;
· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role
Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm - 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon - 2pm once every 3 months.
Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.
Desirable:
· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).
Through volunteering with us you will:
· Meet new members of your local community;
· Learn about different cultures;
· Learn about issues relating to refugees and people seeking asylum;
· Work as part of a friendly, welcoming team;
· Develop your skills and competencies;
· Be able to access relevant training;
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bromley Experts by Experience runs different events for our members, and for the wider local Deaf and Disabled Community. Most events are monthly – apart from our annual Disability Pride. Events offer opportunities for Deaf and Disabled people to share ideas, feedback on local issues and get to know each other. Each event has two members of staff present, organising the agenda, setting up the room and supporting the tech to include online attendees.
Welcome Volunteers help event attendees have a comfortable, accessible experience. They greet attendees arriving by taxi, direct people around the venue, pop the kettle on, and say hello to those coming along for the first time. Right before, and right after the event can get busy, having someone to specifically welcome attendees, and get them settled in, makes a big difference!
What is involved:
Our Community Events include monthly Coffee & Chats – where members can socialise and meet new people and Forums – where members can share their lived experience and feedback on local services.
- We send event dates, regularly in advance, and ask you to indicate which you can do. We’ll then check shortly before if anything has changed – we understand it sometimes does!
- On the day – attend the relevant venue, for the events you are supporting.
Staff will ask you to support attendees, by doing one or more of the following:
- Meeting attendees from taxis and show them into the venue.
- Greeting attendees as they come into the event space.
- Helping attendees find a seat.
- Making new or nervous attendees feel comfortable and welcome.
- Introducing new attendees to each other or to staff at the event.
- Asking if attendees would like a drink and popping the kettle on.
- Letting people know where the toilets and other facilities are.
- Handing out and collecting feedback forms.
- Taking attendees back to taxis after the event closes.
IMPORTANT: As a Deaf and Disabled People’s organisation, our regulations require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.
When / Where / How often?:
- We ask Welcome Volunteers to help at a minimum of two events each year.
- Monthly events (Coffee & Chat and Forums) happen at Community House, South Street, Bromley, BR1 1RH on selected Thursday afternoons between 2pm to 4pm. Check the events page of our website for dates.
- For monthly events, you will usually be needed at the start and end.
- We ask Welcome Volunteers to arrive by 1.30pm.
- You are welcome to stay for refreshments, or to go and come back. (You need to return by 3.55pm ready to help attendees leaving).
What you will get out of it:
- Receive a Volunteer Welcome and ongoing support from X by X.
- Meet new people and be part of a team.
- Experience of inclusive and accessible events.
- Practice your interpersonal and communication skills.
- Out of pocket travel expenses and free refreshments during the event.
- Know you are part of creating a more accessible experience for attendees.
What we ask of you:
- Attend the events and meetings that you agree you are available for, and if something changes in your availability, let us know as soon as you can.
- Treat everyone with respect and in an inclusive way.
- Follow event staff instructions on the day.
- Volunteer at a minimum of two events each year.
- Be on time and let us know if you’re running late.
- Be available for the duration of the event, unless otherwise agreed.
Key skills and qualities
- A belief that Disabled People can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability.
- Lived Experience of disability (can be self-identified)
- An inclusive, non-judgemental attitude.
- Able to make people feel included and relaxed.
- Comfortable with people and communicating in a way that is accessible to you.
What we mean by lived experience of disability:
As we follow the Social Model of Disability, our definition of Disabled person includes anyone who is being discriminated against or disabled by barriers in society, including:
- People with physical impairment
- People with visual impairment
- Deaf people
- People with hearing impairment
- People who are neurodivergent
- People with learning difficulties/disabilities
- People who experience mental health conditions/mental distress
- People with long-term health conditions
We recognise that a lot of these impairments are invisible and many people have more than one impairment.
We work to create inclusive and accessible communities in Bromley and beyond to enable Deaf and Disabled people to participate fully in society.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
This role is based in the Canterbury area covering postcodes CT1, CT2, CT3, CT4, CT5, CT6, ME13.
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
What can you expect to be doing?
- Supporting and encouraging a team of fundraising volunteers
- Planning fundraising events and activities with your team
- Allocating tasks before and during fundraising events
- Keeping financial records from fundraising events
- Encouraging and promoting a professional image of Cats Protection
- Following policies and guidelines and ensuring licences and permits are obtained for events
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing Group providing supported living accommodation for young women in recovery and receiving support with drug and alcohol issues.
A confident and experienced hypnotherapist, with appropriate qualifications and interest in working with clients affected by addiction. The successful applicant will be someone who can provide supportive and calming sessions tailored to the individual needs of the client to promote their physical and emotional wellbeing.
Activities
- 1:1 or group Hypnotherapy sessions for residents
- Provide a safe, relaxing, therapeutic environment for the activity to take place.
- Suitable candidates must hold a professional qualification
- Volunteers may be asked to have professional liability insurance
Support
- Volunteers receive a thorough induction and have access to any relevant in-house and external training.
- Volunteers have a named supervisor providing day-to-day support and encouragement.
This is a flexible opportunity and volunteering times and frequency will vary depending on your availability and the needs of service users. It might be every week or fortnight, 3 to 4 hours, ideally for a minimum of 3 months.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an Arabic speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!
Many older adults and vulnerable individuals in the UK’s Arabic-speaking community experience loneliness and isolation. By offering just a small amount of your time each week, you can make a big difference by providing companionship and a friendly voice in their native language.
What is the Talking Bubble Project?
☎︎ A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular phone calls, you’ll have the opportunity to build friendships, brighten someone’s day, and provide much-needed emotional support—especially for those who feel more comfortable speaking Arabic.
Why volunteer with us?
✔ Support members of the Arabic-speaking community in the UK
✔ Make a meaningful impact on someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Enhance your own sense of fulfilment and purpose
Requirements:
✔ Volunteers must complete an online Safeguarding Adults Level 2 training and undergo a DBS check—both fully paid for by the organisation.
How to get involved:
Simply apply through the CharityJob website. No previous experience is required—just a friendly, compassionate nature and a willingness to listen.
✔ Open to UK residents only.
Help us spread kindness and connection within the Arabic-speaking community across the UK!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Climate and nature are urgent, motivating issues, so we attract great volunteers. We want to fulfil our potential by making sure we get the best out of our fantastic people and all the future ones we attract by keeping them happy and active. That is the role.
What will you be doing?
EcoCounts is a group of volunteers working together to embody EcoCore’s approach to the climate crisis. EcoCore covers a lot of ground because the climate and biodiversity crisis is so all-encompassing, which means we have a lot of varied and different volunteer tasks available, ranging from carbon footprint data collection, setting up sub-teams of friends or colleagues or doing social media or running workshops.
Your responsibilities would be to create volunteer tasks from our work streams, which would include things like:
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creating a role description for each volunteer task to give a good outline of everything required and expected
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keeping track of what volunteers are active on
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encouraging and inspiring volunteers to deliver on commitments
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creating an incentives or rewards framework for volunteers, potentially working with supporting businesses to agree on gift vouchers, tokens etc
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managing a small budget
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building up a social network with events, collaborations and other inputs
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using our social media accounts to advertise, to celebrate achievements etc
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help other directors, trustees & secretary keep reporting, stats, and feedback on activities up-to-date
Goals
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Our 2025 target is 100 people doing their carbon footprints
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We’re looking for 20 coordinators
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We have about a dozen volunteering roles to fill beyond the two above
What are we looking for?
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You should be a people-person with experience of managing people. You should be happy to put in the time and effort communicating with the volunteers both all-together and individually in a way that gets the best results from them.
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Personal change is only one of the five ways that we can change society - we don't focus on personal change alone, we want to change our community, our local businesses and our local government.
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You should check out our manifesto on the About page to make sure you agree with the ways we advocate for the way forward in the climate crisis – are you happy what we suggest is one of the best approaches?
What difference will you make?
Society has got itself into a dangerous situation with the climate crisis and EcoCounts aims to create a way out. We need all sorts of different people, not just climate nerds and sustainability fanatics, although of course that doesn't hurt. The person we need right now is someone who knows what people need to keep them happy and effective as a volunteer for us.
Being a volunteer-based organisation at this stage still, that might make the volunteer chief of staff the most important person we have. Of course we all consider each other equal. Being small and dynamic means EcoCounts can offer the flexibility for you to do an excellent and fulfilling job.
Rewards
Once you have found your feet, we can offer references, recommendations or certifications on any of the public platforms that we use, like Linkedin and Reach Volunteer. We are also building a social network and plans for regular events, so we hope you will also find our group socially rewarding.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Listening Place is a volunteer-led charity aiming to transform how we support people who feel suicidal. Our trained volunteers are part of a team delivering face-to-face, confidential, ongoing support to thousands of people each year. They help create the warm and welcoming environment that encourages people struggling with suicidal thoughts and feelings to talk openly without being judged or given advice.
Listening volunteers provide ongoing face-to-face support to visitors on regular, fortnightly 4-hour shifts during which they meet with up to 3 visitors (for up to 50 minutes each). In order to ensure continuity for our visitors we require a one-year minimum commitment from our LVs, as well as three months’ notice of intention to leave.
No experience or qualifications are necessary – we provide full training in active listening. We look for warmth, empathy and resilience in our volunteers and the ability to be non-judgemental and avoid giving advice.
We are primarily recruiting Listening Volunteers for our new site near Liverpool Street. We also have limited vacancies available at our other sites in Hammersmith, Pimlico and Kings Cross.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SUNSHINE runs on people power—and we need someone who can help us nurture it.
As our Volunteer Coordinator you will be our people person, you’ll welcome new volunteers, help them find their perfect role, and make sure everyone feels valued and supported. You will train them and ensure they feel part of the SUNSHINE Team, Family and Community.
You’ll love this role at SUNSHINE if you:
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Enjoy chatting with people and building relationships.
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Want to help others find meaning through volunteering.
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Are organised and love making people feel seen.
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Want to help shape a new start-up charity from the ground up.
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Believe in ethical leadership and grassroots change.
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Are ready to learn and grow with us.
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Want to use your experience and/or skills to make a real impact.
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Like working flexibly and creatively.
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Looking for a passionate and dedicated cause that makes a huge impact in peoples lives.
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Want to give back to society, the community.
We're SUNSHINE a brand-new UK loneliness and social isolation charity in London dedicated to combating loneliness and social isolation through community based initatives that foster connections, enhance wellbeing and help transform lives. We aim to bring people together, spreading joy and community spirit, while raising confidence and self esteem so that together we can breakdown the barriers that cause loneliness and social isolation.
JOIN OUR TEAM
Be The SUNSHINE In Peoples Lives
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are looking to give back to the local community? By joining our team of befrienders, you will support us to reach some of the most isolated adults in the community to reduce their feelings of loneliness, build friendships and provide support for mental wellbeing. You will support to relight a spark in a hobby, interest or encourage individuals to explore and participate in new social activities.
Loneliness and isolation can affect anyone in life, whatever their age or family situation.
What you will be doing
- Agree a mutual time and frequency to meet in the local community
- To develop and promote a positive relationship with your befriendee
- To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
- To support your befriendee in developing their goals and social skills
- Encourage your befriendee to make links with community services, based on their identified goals
The skills you need
- Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
- Willingness to engage in activities in the community
- Able to maintain strict confidentiality and follow professional boundaries
- To be consistent in attendance
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.
We know that the right support at the right time makes all the difference.
Family Lives provides targeted early intervention and crisis support to families who are struggling.
Purpose of the role:
To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.
Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website. We are a national service with home-based call takers county wide and a call centre in Old Hatfield Hertfordshire.
Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can last around half to one hour.
We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home. You need to be a UK resident.
Our volunteers often tell us how rewarding their time with us is.
You'll be part of a compassionate community and feel a real sense of pride for what you do. You'll meet new people, gain valuable experience, and develop your skillset. We're passionate about helping people to reach their full potential, so we'll offer you full training suitable for the role, supervision from a named member of staff, including help setting personal development goals, and opportunities to increase skills and input into practice via regular Practice Development Groups.
Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support.
We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.
We have remote call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link. Our next training is starting in September 2025.
Module One = Tues 16th Sept
Module Two = Wed 24th Sept
Module Three = Weds 1st Oct
Module Four = Weds 8th Oct
Module Five = Wed 15th Oct
10am to 2pm
You would need to be able to attend all five sessions and be available on four occasions to listen into calls, this can be organised remotely. If you are unable to attend the training however are interested, please do apply as we run training throughout the year.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Childline is a vital service available 365 days a year to support children and young people, whatever their worry or concern. Childline London currently have vacancies for Volunteer Counsellors
If you are interested in volunteering for Childline in London and want to find out more about the roles available, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:
- Meet with staff as well as volunteers to ask any questions you may have
- Learn more about the application process and your volunteer journey
Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.
Please note: You need to be at least 16 years old to apply for this role
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you keen to make the workplace fun and engaging for our great people providing great care through the power of cycling?
- An expected time commitment of twice a month
- Volunteer role, expenses paid
- Location: West London
Using your own bicycle to live by your own values and love of cycling and embed them into the role
Confident in speaking with others and encourage others to model same behaviours
Create, promote and maintain a Trustwide Bicycle User Group
Organise a group of specific ride events with the support from the Travel and Transport Department, encourage people from under-represented groups to take part
Promote events through advertisement and branding with the support of the Communications and Facilities team. An expected time commitment of twice a month
Adhere to the relevant policies and procedures of the Trust, including Infection control, Health and Safety, Safeguarding, Equality and Diversity, Data Protection and Confidentiality policies
Opportunities to get involved in other areas of the Trust’s work, including our NHS careers
The client requests no contact from agencies or media sales.
Shannon Trust Volunteer HR Assistant
Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in prison?
Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning. As our Volunteer HR Assistant your role will help us to make this a reality by providing support with a variety of HR administrative tasks. This will include assisting with recruitment, staff onboarding, creating letters/emails from templates and other HR related admin tasks as needed.
This is a home-based role and we are looking for a volunteer who can commit to 6 – 10 hours per week on a consistent and reliable basis - flexible over Monday to Friday but ideally covering Friday. The individual will ideally have previous HR or business administration experience or is keen to gain experience in an HR environment. The ideal candidate will have a good working knowledge of Microsoft Word, Outlook and Excel. In addition, you will be methodical, have great attention to detail and demonstrate exemplary levels of confidentiality.
Volunteer benefits include: induction training and ongoing training, support and development in the role, flexible working, recognition for your contribution and reimbursement of expenses where applicable. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome volunteer applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.
Closing date: 15th August 2025
Interview dates: w/c 1st September 2025
The client requests no contact from agencies or media sales.
Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer you will provide specialist support services for people affected by crime.
Why volunteer with us?
- Make a difference - you will volunteer directly with victims and/or alongside staff.
- Gain skills and experience - you will receive training on how to provide practical and emotional support.
- Join our community - you will be part of a large community of over 1,500 volunteers and staff.
- Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.
Volunteering with Victim Support in West Midlands
As a Volunteer your role will include:
- Contacting services users to conduct a needs assessment, identifying service user needs and services to be delivered
- Deliver the appropriate services consisting of emotional and practical support
- Signpost to other organisations where needed, and complete onward referrals where consent has been obtained from the victim.
- Advocate for service users with other organisations where appropriate e.g. with the police, housing associations etc.
What do we ask of you?
In order to join us as a Service Delivery Volunteer, you must:
- Be 18 years of age or over.
- Be able to volunteer for at least 3 hours per week, for at least 12 months.
- Undertake training over a 10-week period – this includes five virtual training days as well as completing a workbook and online learning modules.
- Undertake an enhanced DBS check & be part of the DBS update service.
- Be able to provide two satisfactory references.
Have an active email address that you are comfortable using in order to engage with VS communications.
Expenses
- All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.
Diversity Matters
- VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
- We are happy to make reasonable adjustments to support you through the application process.
Want to find out more?
- If you have any questions or would like to find out more about this role, please contact the Volunteer Manager Steven Postans (details can be found on the Victim Support volunteering opportunities webiste)
Download the role description for more details
The client requests no contact from agencies or media sales.