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Using Anonymous Recruitment
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Admissions Assistant
You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you.
The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:
Who we’re looking for:
We’d like to extend an invitation to anyone, particularly members of the local community. Full training will be provided, we are looking for anyone with:
This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.
Training and support:
All volunteers will first be invited for a training shift. We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.
Availability:
We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.
Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.
The client requests no contact from agencies or media sales.
Welcome & Reception Volunteer [London]
Do you want to help people experiencing the housing emergency?
Information about the role
You’ll be an essential part of the team, welcoming clients and visitors to the hub. You’ll be providing information and key admin support that enables people to get the help they need with their housing. As well as gathering feedback from clients on their experience of our service.
Location: London Hub, 88 Old Street, London
Suggested contribution: One day per week (can be flexible around your commitments)
Availability: Volunteering will take place at a time that suits you, within Monday-Friday, 9am – 5pm
Deadline to apply: If you are interested, please apply at your earliest opportunity as this role will close once a sufficient number of applications is received. We are aiming to respond to all applicants on Monday 20th April
The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.
Main activities may include:
Covering reception duties and being the first point of contact for the hub.
Booking in clients for appointments with our advisors.
Responding to general enquiries both in person and over the phone.
Triaging clients both in person and over the phone
Signposting people to other appropriate services.
General administrative tasks (such as photocopying, scanning, data entry, filing)
Phoning clients around 8-10 weeks after they accessed our services.
Asking clients set questions to gather information on their experiences with Shelter and the difference it has made to them.
Recording the phone calls and the responses given onto our client database (CRM).
This role fights the housing emergency by enabling people who are struggling with housing or homelessness to get the advice and support they need.
Benefits of volunteering with Shelter
Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.
We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.
Your skills and experience
There are no specific skills or experience you need to have for this role though we do welcome the following skills
Understanding of the housing system
Speak more than one language we particularly welcome speakers of Arabic, Bengali, French, Urdu. But any additional language can be useful please specify on your application form if you speak more than one language and which language you speak.
Supporting you
You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.
Next steps
You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us to see what options are available.
We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.
Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.
End of document
The client requests no contact from agencies or media sales.
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Volunteer Admin Support
Across the UK, our local branches help disabled people live the lives they choose. Every year, our skilled volunteers respond to thousands of requests, designing and creating bespoke equipment free of charge.
As a local admin support volunteer you are the lynchpin of our local branch activities. You will often be the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.
What the role involves
This is a varied role that each branch tends to do a bit differently, but it will involve:
• Keeping records and data up to date and taking notes at meetings
• Preparing mail-outs
• Answering enquiries
• Accessing the branch REMAP and Portal accounts
• Booking venues for meetings
• Ensuring branch members are aware of current agreements/activities
We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.
What you’ll need for this role
• Confident using Microsoft Office, the internet and email
• Comfortable organising the administration of a group
• Able to follow REMAP policies and procedures
• Able to understand and apply our risk management system
• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures and a commitment to our aims and values
You’ll also need to complete the induction checklist and some online training.
Where will I volunteer?
This role is largely home based, but it varies from branch to branch – some branches hold in-person meetings once a month or so, and their volunteers tend to be based in the area the branch covers.
If it works better for you, however, there’s a possibility this role could be done remotely.
Time commitment
This also varies, but it’s generally around 1-3 hours a week.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
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Job Description
We are looking for a Volunteer Paid Ads & Media Buyer to plan and manage ethical paid digital campaigns that support fundraising, volunteer recruitment, and public awareness.
You will work with the Digital Marketing Director and Digital Marketing team to create ads that reach the right audiences while upholding trauma-informed, safeguarding, and ethical standards.
This role focuses on campaign planning, optimisation, and impact measurement rather than commercial metrics.
Key Responsibilities
What We’re Looking For
What You’ll Gain
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Pepala
We redirect surplus UK school supplies to under-resourced Malawian schools, reducing waste and restoring dignity.
Fundraising Manager
Pepala is growing, and so is our impact. This year, we’re looking for a committed volunteer who can help us build new partnerships and secure additional sponsors to expand our work delivering surplus educational resources to children in Malawi. If you’re passionate about equity, UK sustainability, and joyful community impact, this role is a chance to shape something powerful.
What You’ll Help Us Achieve
Fundraising Strategy & Development
Grant Research & Proposal Support
Individual Giving & Crowdfunding
Corporate Partnerships & Sponsorships
Donor Care & Stewardship
What You Bring
✨ Why This Role Matters
Every new sponsor or partner you help bring in directly translates into more children accessing books, school supplies, and opportunities they’ve long been denied. Your contribution will shape Pepala’s next chapter and help us scale our impact with dignity and joy.
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
We are Buttons & Bubbles C.I.C. We work to increase inclusion and representation across society for the disabled community.We have several different services including inclusive characters, sensory workshops, resources, events, advocacy and more.
What are we looking for?
Are you looking for a volunteering opportunity that you can do in your own time and without having to leave the comfort of the sofa? Do you have a good imagination? Are you interested in graphic design? Or have an artistic flair?
We have a range of creative projects and tasks and our creative team have more work than people. From helping to bring our characters and bubble world to life to helping with our rebrand project.
What do we expect?
Sign our volunteer contract. (If you disagree with anything in it please do discuss it with us and we will be happy to have a conversation and make small changes if appropriate).
What can you expect?
A kind, caring, nurturing company who cares about people, staff and volunteers. Our aim is to keep your wellbeing at the centre of our work.
Benefits to Volunteering with Buttons & Bubbles CIC
Allows you to explore potentially different areas of interest.
Make a difference to community
Develop your current skill set and gain new skills.
Displays your level of commitment to future employers.
For further information or to apply email us and we will be more than happy to have a chat.
Please note we are looking for volunteers who are based in the UK.
If you require any accommodations or adjustments please let us know. Any information provided will be in the strictest confidence.
To increase inclusion and representation across society for disabled families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us: GT Scholars is a charitable social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve aspirations. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds.
What makes us different? We run tutoring, mentoring & career insight programmes that help our scholars, aged 11-18, discover their strengths, develop their mindsets and design their own futures.
There are many charitable organisations and social enterprises offering programmes to improve the life chances of young people.
However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low income homes.
We believe that all young people are gifted and talented, regardless of their background.
Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for volunteer tutors that are passionate about making a difference in young people’s lives!
If you are an undergraduate or graduate, you could make a difference by joining us as a volunteer tutor. As a volunteer tutor, you’ll need to:
Have a passion for helping children and young people
Provide online one-to-one tutoring support for 1 hour week
Build pupil confidence in Maths.
Have strong subject knowledge (confident enough to tutor up to GCSE)
Work collaboratively with other tutors and mentors
Have a minimum of an undergraduate degree or be working towards this
Volunteer tutoring can be extremely rewarding and volunteers with GT Scholars benefit from:
A flexible schedule - you can choose online tutoring hours to suit your schedule
The chance to grow your contacts and meet like-minded volunteers
The chance to make a real difference in the life of a young person.
Additional information: We’re looking for tutors that can commit to a minimum of 2 academic terms of volunteering.
We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 3 years old.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Food banks provide essential community services to people in crisis. At Brent Foodbank, our warehouse volunteers play a vital role in ensuring our distribution centres can provide food parcels to people in our community who are struggling to afford the essentials. By volunteering at our warehouse, you will help process food donations, sort items (ensuring they are in date), minimise wastage and pack food ready for distribution. Alongside being a voice for change in your community, you can make a real difference to people’s lives providing vital help and support in your local community.
What you will be doing
Ensure that all Brent Foodbank warehousing procedures and processes are followed as per the foodbank operating manual. Receive food donations from members of the public and thank them. Ensure that incoming stock is checked, weighed and recorded. Sort food by date and type, removing any items that are damaged or outof-date and weighing these out separately. Keep warehouse area clean and tidy at all times. Prepare stock orders for the food bank centres and/or emergency food boxes, as appropriate. Assist in undertaking an annual stock take as detailed in the food bank operating manual. Report any health & safety or safeguarding concerns to the Foodbank and Warehouse Manager. Complete Brent Foodbank training modules.
The skills you need
What's in it for you
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Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement.
The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do:
Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
As a Community Volunteer there is a wide range of impacts that you could have. You could contribute to raising first aid awareness in your community. You may also be involved in fundraising activity to support the work of St John. Delivering presentations to local groups and organisations, as well as finding opportunities to expand the reach of St John. You could also impact St John people by contributing to creating a welcoming and supportive environment. Expected time commitment At least 24 hours per year. What you could be involved in (responsibilities) Sharing St John, educating community groups about the work of St John Organising or supporting fundraising activity Sharing a skill, providing first aid awareness to community groups in your local network Supporting St John, helping with the hospitality, administration and wellbeing of other volunteers Representing St John Ambulance positively and in line with our HEART values. You will need to have the following (personal specification) An interest in supporting your local community through education and meaningful engagement Able to confidently present information and engage with diverse groups Able to work collaboratively alongside a diverse group of volunteers.
Interviews to be carried out from February to December 2026.
Mandatory training: Induction programme introducing you to the charity Essential training including safeguarding, health & safety and GDPR Training specifically for the activities you choose to undertake Out of pocket expenses. SJA will provide uniform in this role
Closing date for these opportunities is: 31/12/2026
To apply for this opportunity please follow the link below:
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Social Media Officer Job Description
Watford & Three Rivers Refugee Partnership (WTRRP)
At Watford & Three Rivers Refugee Partnership, our objective is to provide practical and emotional support, ultimately helping our clients achieve a sustainable position as full members of our society. Many of our clients are destitute, homeless and have no access to assistance from the government. Our mission is to provide access to advice and essential services until statutory services are in place.
Volunteering as a Social Media Volunteer provides an opportunity for you to help promote the charity to current and potential clients as well as the wider community, which could attract donors and other volunteers. As well as this it will be a way for you to develop your social media and computer skills, gain experience volunteering for a charity and also it will be an interesting addition to your CV!
Full training will be given on starting the role, including safeguarding, as well as regular training sessions and continual support from other volunteers.
Responsibilities:
· Updating the charity’s Facebook, X and Instagram pages regularly (ideally at least weekly).
· Liaising with other volunteers from other services to gather photos and information to post prior to and after events/sessions.
· Attend and take photos of the bigger charity events throughout the year.
· Try to gain more followers and traction through social media.
· Reply to comments, share posts and stories and follow relevant local and national organisations.
Requirements:
· 1-2 ad/hoc hours a week.
· Complete training as required and attend bi-monthly volunteer support meetings.
Skills:
· An ability to communicate and empathise with people from a variety of backgrounds and needs.
· Basic IT and social media skills.
· Can work well as part of a team.
· Enthusiasm to help refugee clients.
Desirable experience:
· Previous volunteering experience.
· Able to follow new social media trends and algorithms to create as much engagement as possible.
If you are interested in becoming a Social Media Officer please apply via Charity Jobs or contact us to discuss further.
Send CV to apply.
The client requests no contact from agencies or media sales.
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Volunteer Delivery Driver needed to collect and deliver essential baby items to mums across the Greenwich Borough.
Flexible hours, training provided, and expenses reimbursed.
Purpose of Role
Many of the mums we support cannot collect essential items themselves due to financial hardship, mobility issues, mental health challenges, or caring responsibilities. Volunteer Delivery Drivers help ensure essential donated items reach mums supported by MumsAid safely, respectfully, and with dignity. This role involves collecting goods from Mammakind Charity and delivering them directly to families, many of whom are experiencing hardship, isolation, or vulnerability. Due to the nature of this role, you will be in direct contact with vulnerable mums and their families, so a strong commitment to safeguarding, confidentiality, and professional boundaries is essential.
What will you be doing?
Liaise with MumsAid team about delivery schedules
Collect and safely transport donated items from Mammakind Charity
Deliver items sensitively to families
Maintain confidentiality and professional boundaries
Follow safeguarding guidance at all times
Report safeguarding or welfare concerns immediately to the MumsAid team
Promote and support equality, diversity and inclusion
Attend induction and role-specific training and take part in feedback sessions
What skills and qualities can you bring?
Warm, welcoming personality; good at putting others at ease
Empathetic, non-judgemental nature
Some awareness of mental health challenges (especially maternal mental health)
Strong commitment to MumsAid values: empowering, safe, peer-led, inclusive, sustainable
Understanding of confidentiality and when safeguarding takes precedence, in line with MumsAid policies and procedures
Clear communication skills whilst maintaining professional boundaries
Ability to work independently while following procedures
Physically able to lift and transport items safely, following manual handling guidance
Ability to remain calm, respectful, and appropriate in sensitive situations
Reliable, with good timekeeping
Committed to equality, diversity, and inclusion
Openness to feedback
Willingness to complete volunteer induction
Willing to undergo DBS check
What is in it for me?
Induction and training, including safeguarding training
Ongoing support and feedback
Reimbursement of travel expenses (with receipts)
Make a real difference to the lives of local mums and their families
Gain valuable experience in supporting vulnerable families
Develop active listening, communication, and safeguarding skills
Part of a welcoming volunteer team
Part of a supportive, community-focused charity
Written references provided on request
A DBS check paid for by MumsAid (if required)
Requirements
Full, valid UK driving licence
Access to a suitable vehicle for deliveries
Valid vehicle insurance, MOT, and road tax
Volunteers must confirm with their insurer that their vehicle policy covers charity volunteering
Willingness to provide relevant documentation upon request
Physically able to lift and carry items, following manual handling guidance
DBS check (or willingness to apply, supported by MumsAid)
Agreement to follow all MumsAid policies and procedures
MumsAid cannot accept responsibility for vehicle insurance, fines, or driving-related offences
Hours: Flexible hours, with a minimum commitment of 3 hours per week, usually on a Thursday, in line with client and charity needs
The client requests no contact from agencies or media sales.
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Are you fluent in French and would like to teach others? We are looking for an enthusiastic volunteer to facilitate a group and support others to improve their conversational and written French. You will be making a difference to those who would like to learn!
What you will be doing
The skills you need
What's in it for you
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Join the Wheels for All Volunteer Team – Help Us Make Cycling Inclusive for Everyone!
Do you want to make a difference in your local community? Are you passionate about inclusion, wellbeing, and having fun outdoors? Join Wheels for All, a national charity making cycling accessible for disabled people and those with long-term health conditions.
We believe everyone should experience the joy, freedom, and empowerment of cycling. Our inclusive cycling sessions are only possible thanks to a diverse team of dedicated volunteers—and that’s where you come in!
What You’ll Get Involved with:
Support people to use adapted cycles during sessions
Help with setting up and packing away equipment
Provide a friendly, welcoming environment for participants and families
Be part of a fun and supportive volunteer team
Volunteer Benefits
Claim reasonable expenses in line with our Volunteer Expense Policy
Receive a Wheels for All branded uniform
Access volunteer training courses to support your development
Be part of an inspiring, positive, and supportive charity culture
No experience? No problem!
We provide full training, including disability awareness and safety, and ongoing support from our team and fellow volunteers.
What are we looking for?
An approachable and friendly nature
Good interpersonal and communication skills
Empathy and an understanding of individual needs
Patience and an inclusive approach to engagement
Adaptability and flexibility in changing situations
A team-oriented attitude
Positivity, honesty, and integrity
Strong organisational skills and the ability to take initiative
Some cycling experience is helpful but not essential
Why volunteer with us?
“The best thing about volunteering is seeing the happy faces! The riders come back beaming—it’s amazing to be a part of that joy.” – Dave, Volunteer
“People that aren’t normally able to get out cycling can come here and join in and enjoy the great outdoors. I really enjoy volunteering with Wheels for All because I can visibly see how the simple act of cycling brings a lot of happiness” - Vince, Volunteer
You’ll Gain:
Confidence and new skills
Connections and friendships
Improved mental wellbeing
A chance to be part of a national movement for inclusive cycling
Recognition through social events, newsletters, and volunteer awards
Join us—and help make cycling accessible for all!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us: GT Scholars is a charitable social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve aspirations. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds.
What makes us different? We run tutoring, mentoring & career insight programmes that help our scholars, aged 11-18, discover their strengths, develop their mindsets and design their own futures.
There are many charitable organisations and social enterprises offering programmes to improve the life chances of young people.
However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low income homes.
We believe that all young people are gifted and talented, regardless of their background.
Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for volunteer tutors that are passionate about making a difference in young people’s lives!
If you are an undergraduate or graduate, you could make a difference by joining us as a volunteer tutor. As a volunteer tutor, you’ll need to:
Have a passion for helping children and young people
Provide online one-to-one tutoring support for 1 hour week
Build pupil confidence in French.
Have strong subject knowledge (confident enough to tutor up to GCSE)
Work collaboratively with other tutors and mentors
Have a minimum of an undergraduate degree or be working towards this
Volunteer tutoring can be extremely rewarding and volunteers with GT Scholars benefit from:
A flexible schedule - you can choose online tutoring hours to suit your schedule
The chance to grow your contacts and meet like-minded volunteers
The chance to make a real difference in the life of a young person.
Additional information: We’re looking for tutors that can commit to a minimum of 2 academic terms of volunteering.
We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 3 years old.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK.
We give survivors, families, and allies the power to speak out, heal, and educate communities through storytelling, outreach, and collective action. We work across all communities Black, white, Asian, Caribbean, and African ensuring no survivor feels alone or silenced.
Our CIC operates through a community-driven, volunteer-led structure, built by people who believe in truth, justice, and love as law.
The Role - Volunteer Content and Donor Communication Specialists
JOB PURPOSE
This role exists to:
• Craft and manage communications for donors, stakeholders, and the wider community
• Translate survivor-led stories and CIC activities into impactful messaging
• Develop content for emails, newsletters, social media, and fundraising campaigns
• Support the Fundraising Director in building donor relationships through clear, engaging, and ethical communication
• Ensure all content aligns with CIC values, trauma-informed practice, and safeguarding policies
You are the voice that converts purpose into action.
Responsibilities:
Develop clear, engaging, and accurate copy for all donor and community communications, including: Emails and newsletters, Fundraising campaign materials, Donor updates and acknowledgements andEvent promotions and volunteer communications.
Maintain a consistent organisational voice and messaging across all communication channels.
Collaborate with the Fundraising Director to ensure content aligns with campaign goals, donor engagement strategies, and organisational priorities.
Work with the Social Media Team to ensure content supports multi-channel campaigns and wider communications objectives.
Track donor engagement, feedback, and responses to communications to identify patterns and refine messaging for maximum impact.
Support segmentation, personalisation, and targeting of communications to ensure relevance and donor retention.
Ensure compliance with data protection (GDPR), safeguarding, confidentiality, and ethical standards in all communications.
Collaborate with volunteers and other teams to adapt content for different audiences, ensuring inclusivity, accessibility, and cultural sensitivity.
Proofread, edit, and quality-check all content before publication to ensure accuracy and professional presentation.
Contribute to content planning, calendars, and scheduling to maintain regular, timely, and coordinated communications.
Assist in developing templates, guides, or SOPs for donor and community communications.
Provide guidance and mentoring to other volunteers involved in content creation or communications.
Monitor performance metrics for communications and produce reports to inform strategy and campaign planning.
Ensure all communications reflect and uphold the C.I.C’s values, culture, and brand identity
What We’re Looking For:
Essential / Highly Valued Experience
Professional or voluntary experience in copywriting, communications, or journalism.
Experience creating email newsletters, donor updates, or fundraising communications.
Strong understanding of donor engagement strategies and how content impacts retention.
Experience creating content for social media with organisational or campaign objectives in mind.
Editing, proofreading, and content planning skills.
Ability to maintain a consistent organisational voice across platforms.
Familiarity with GDPR, data protection, and safeguarding requirements for communications.
Skills in tracking and interpreting engagement metrics and refining communications accordingly.
Collaborative skills to work effectively with multiple teams, volunteers, and directors.
Ability to adapt content for different audiences and ensure accessibility and inclusivity.
Strong organisational and project management skills for content planning and scheduling.
Experience in creating templates, guides, or standardised communication processes.
Desirable / Can Be Developed
Experience using email marketing or newsletter platforms (e.g., Mailchimp, CiviCRM).
Knowledge of digital content analytics tools to monitor performance.
Experience mentoring or supporting volunteers in communications roles.
Ability to integrate donor communications with wider fundraising campaigns and events.
Familiarity with multi-channel campaign planning and content strategy.
Skills in visual content creation or basic design for communication purposes.
Qualifications
Formal qualifications not required.
Equivalent professional or voluntary experience in communications, content creation, or donor engagement highly valued.
The client requests no contact from agencies or media sales.