Volunteers volunteer roles in st helens, merseyside
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking to recruit an enthusiastic, fast learning Midlands & Wales intern to join our growing team at Human Appeal; helping us with admin tasks, recruitment of volunteers for events and online fundraising campaigns, research for various upcoming events and help with general tasks.
Main tasks include:
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Administrative tasks such as collating data, contacting signups for various challenges, deployments and events.
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Assist with administrational tasks relating to fundraising
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Research venues, catering and other fundraising related tasks for upcoming events
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May be asked to go to occasional events dependent on location
Knowledge/Experience/Skills required:
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A good understanding of humanitarian relief
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Effective written and oral communication skills
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Problem solving skills
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Ability to prioritise your workload
Benefits of volunteering with us:
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Experience of operating within the Fundraising department of an international charity
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Opportunity to develop knowledge and skills in Fundraising
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Excellent support as part of a friendly team
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Excellent training opportunities
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Offer to provide references after 3 months of volunteering
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Support in developing your CV (should you want it)
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Opportunities to take part in Human Appeal events
Learning & Development:
To enable you to take part in this opportunity Human Appeal will provide:
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A detailed induction to provide you with an overview of Human Appeal
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Training and shadowing providing all the information and skills needed to fulfil the role
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A dedicated member of staff to provide ongoing support and supervision
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Payment of “out of pocket” expenses in line with Human Appeal’s expenses policy
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A volunteer handbook that outlines all of the policies and procedures you will need to be aware of whilst volunteering
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an opportunity to become Chair of a Charity which has recently celebrated its 10th anniversary. If you are someone who is looking to make a “real difference” for mothers/birthing people and their families facing one of the most challenging and unexpected periods of their lives, then we would like to hear from you. We are also looking for a Chair who can lead and “harness” the range of skills present within our existing Board members, who come with a range of experience.
Now into our second decade as a charity, it is exciting time to join Mummy’s Star as the Chairperson. We have broadened the conversation about cancer and pregnancy nationwide, and internationally too despite our small stature. We now must sustain what we have built and help take the charity to that next level where we can elevate the voices of those we support, so that their needs are not only understood, but are also prioritised and used to inform policy and planning.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Group Coordinator for our Wigan and Leigh group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.
In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills.
Time Commitment
We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the Wigan and Leigh area to carry out this role.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Group Coordinator for our Warrington and District group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.
In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills.
Time Commitment
We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the Warrington and District area to carry out this role.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Group Coordinator for our Chorley and Leyland group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.
In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills.
Time Commitment
We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the Chorley and Leyland area to carry out this role.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.
Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2000 students across the UK & Canada.
Role Summary
The HR Lead will be the focal point for all HR tasks in Canada. This will include supporting the Canada team with recruitment, maintaining HR files, keeping accurate records in line with compliance requirements, issuing volunteer agreements, and ensuring the Canada team are compliant with Canadian employment law.
Key tasks
- Recruitment – supporting with role descriptions, advertising positions, arranging interviews and onboarding new starters.
- Compliance and employment law – requesting IDs and other documentation as required, supporting with training requirements, and advising the leadership team on best practice.
- HR Admin – managing the contracting / volunteer agreement process, ensuring personnel files are kept up to date and accurate record keeping of all HR files.
What we’re looking for
- Prior experience in an HR role, HR qualification would be a bonus
- Strong interpersonal skills, and the ability to be diplomatic
- Understanding of the importance of confidentiality
- Experience handing sensitive information desired but not essential
- Strong understanding of the Muslim Community in Canada, and belief in Roots Academy’s vision
What we have to offer
- Contribute to a growing organisation that educates and empowers the Muslim community.
- Access to in-house tarbiyah sessions to develop your deen.
- Receive continuous rewards for facilitating Islamic education through Roots Academy.
Please note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to students across the UK and beyond.

Make a real difference to the student movement by joining NUS Charity as a Trustee.
We’re seeking two committed individuals to help provide strategic leadership, oversee our finances, and ensure we continue to support strong and sustainable students’ unions across the UK. As a Trustee, you’ll play a vital role in shaping our direction and championing the value of students’ unions at a national level.
Who We’re Looking For
We want to attract the widest possible pool of talent. Whether or not you’ve previously held a board or committee role, if you bring relevant expertise, lived experience, or a fresh perspective, we’d love to hear from you.
We’re particularly interested in candidates with backgrounds in:
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Financial oversight, audit, or risk management
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Human resources, recruitment, or EDI expertise
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Legal, strategic, or governance experience
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Communications, campaigning, or public affairs knowledge
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Experience in the charity, education, or membership sectors
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A collaborative and values-driven mindset
We are fully committed to equality of opportunity and especially welcome applications from black, Asian, and minority ethnic candidates, who are currently under-represented as committee members and within the voluntary sector more broadly.
Why Volunteer With Us?
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Help shape the student movement and the future of education
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Influence decisions that impact millions of students
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Work alongside experienced, passionate, and values-led colleagues
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Develop your leadership and governance skills
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Make a meaningful contribution to social change
You’ll receive a full induction, ongoing support, and all reasonable expenses covered—including travel and accommodation when needed.
How to Apply
To apply, please send your CV (or a link to your LinkedIn profile) and a short covering letter (max 1 page) outlining your motivation and what you would bring to the role.
Apply by: Thursday 12 June 2025, 12 noon.
If you’d like an informal chat about the roles before applying, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
While gaining invaluable experience, practice your passion within real-life scenarios.
We’re looking for Social Media Manager volunteers to join our team, who will play a key role in the growth of our brand messages and visions. The ideal candidate will assist us grow our on-line presence and increase traffic to our digital channels.
Responsibilities
Increase traffic to our digital channels
Grow our brand messages, visions and on-line presence.
Requirements
Working experience with online digital marketing & Social Media
Strong verbal, written, and organisational skills.
Enthusiastic, Dedicated and willing to learn.
The role could be entirely remote and is unremunerated but all reasonable expenses will be met.
About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
The country’s only dedicated ancient tree charity, the Ancient Tree Forum (ATF), is looking for a new Trustee with Fundraising Experience.
About us – The ATF seeks to secure the long-term future of ancient trees through advocacy of no further avoidable loss, good management, and the development of a succession of future ancient trees. The ATF is needed now more than ever – this is a critical time for ancient trees, the habitats they support and the landscapes in which they can survive and flourish. Their protection is crucial, not least because these living monuments represent a globally important resource, for biodiversity, cultural connection, mental & physical health, carbon capture, and soil conservation.
The profile of the ATF continues to grow, and its expertise is sought at the highest level. We raise awareness and understanding of the value and importance of ancient and veteran trees to biodiversity, soils, landscape, heritage, and climate. We work with a mix of national charities, landowners, land managers, local authorities, and policy makers in national government and offer specialist training, advice, guidance, and outreach projects.
What we’re looking for – Do you have the ability, empathy and commitment to make a major contribution to the protection of the oldest trees in the country, and all their associated wildlife, history and carbon impact?
Are you an experienced fundraiser from the environmental or wider charitable sector?
If so, we encourage you to consider applying.
If you also understand current ancient and veteran tree-related challenges and issues this would be an advantage, although a background in the wider environment sector and in charities at a relevant level is more important.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Group Coordinator for our Liverpool, Halton and Knowsley group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.
In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills.
Time Commitment
We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the Liverpool, Halton and Knowsley area to carry out this role.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy.
Roots Academy’s Vision.
A generation of young Muslims who embody and promote a God-centred way of life.
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.
Why Does Roots Academy Exist?
Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.
Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.
Role Summary.
Key tasks
- Design, develop, and maintain high-quality mobile and web applications using Flutter for both iOS and Android platforms.
- Collaborate with product managers, designers, and other developers to define application features and user experiences.
- Write clean, maintainable, and efficient code, adhering to best practices and coding standards.
- Conduct code reviews and provide constructive feedback to ensure code quality and team collaboration.
- Troubleshoot and debug applications, resolving issues and optimizing performance as needed.
What we’re looking for
- Eagerness to Learn: A strong desire to learn and contribute to our mission is essential.
- Experience as a Software Engineer, with a strong focus on mobile and web application development using Flutter, Firebase and/or RESTful APIs.
- Understanding of mobile and web application architecture and design patterns, including clean architecture, microservices, client-server, or serverless architecture.
- Experience with testing frameworks or libraries relevant to Flutter development..
- Familiarity with tools such as JIRA, GitHub, Figma.
What we have to offer
- Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE, Egypt and Australia.
- Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
- Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
- Receive in-house tarbiyah sessions to develop your deen.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to students across the UK and beyond.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a committed environmentalist and a strategic thinker? Do you have skills in devising and managing or communicating about community based, environmental projects?
The Railway Land Wildlife Trust is seeking passionate and strategic individuals to join our Board of Trustees.
We’re particularly interested in those with skills in communications, fundraising or environmental projects. As a Trustee, you’ll help shape the future of our work, protecting and restoring habitats while deepening people’s connection to nature.
As a Trustee, you will:
- Support our strategic vision via one of our sub-committees (Project Strategy or Communications & Fundraising)
- Share your expertise to help us grow and diversify our impact
- Work collaboratively with a small, committed team driving grassroots environmental change
We are especially keen to hear from individuals based in East Sussex, as a strong local presence supports our hands-on, place-based approach.
This is a voluntary role and a valuable opportunity to contribute to environmental leadership, gain experience in governance and be part of a meaningful local initiative.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.
If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.
About the role
Our Peer Mentors are at the forefront of our Youth Services delivery, tackling head on the issues that young people are facing everyday. As a Peer Mentor, you will engage with young people who reach out to Youth4Youth for support, taking time to coach and guide them through the difficulties that they are facing. This exciting opportunity, targeted at individuals who are between the ages of 16 and 25, provides young people with the space to directly impact and transform the lives of young people, significantly improving their overall wellbeing.
Ideal candidates are those who are able to commit to regular volunteering activity of at least 2 hours per week (on average) and who are able to comfortably communicate via written e-mail and other remote chat functionalities.
Responsibilities:
Your core responsibilities as a Peer Mentor at Youth4Youth include:
- Building strong, professional relationships with young people seeking mentoring support.
- Demonstrating commitment to the charity by regular volunteer engagement to maintain ongoing communication with young people (which includes responding to young people within an agreed and reasonable time frame).
- Providing light support, advice and guidance to young people in relation to the troubles that they are facing, in line with the resources provided to you by the charity.
- Maintaining professional boundaries with young people and not seeking to offer support beyond your capability that may put a young person at risk.
- Maintaining regular contact with your Youth4Youth supervisor, with the expectation that you will meet at least once per month for a supervision session that involves reflective practice and a focus on your development as a mentor.
- Providing support as part of our Peer Mentor network to colleagues across the Charity who are also directly supporting young people.
- Maintaining compliance with all policies. Most importantly this means maintaining the right level of confidentiality around your conversations with young people and recognising your safeguarding responsibilities in raising concerns as they arise to keep young people safe.
Peer Mentors are also actively encouraged to get involved in fundraising, outreach and social media activities where they feel comfortable and able to.
Skills
- Strong written communication skills, such as being able to effectively compose a written e-mail in response to a young person.
- Ability to build strong, professional relationships and maintain trust between yourself and a young person, such as through active listening and adapting to the individual needs of different young people.
- Ability to demonstrate empathy to others.
- Ability to work in a challenging environment and recognise when you may need support yourself.
- Proficient in the use of IT tools, such as Microsoft Outlook.
Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.
Skills development for you:
As a Peer Mentor at Youth4Youth, you will be required to take part and graduate our Youth Services Academy. This program requires an upfront commitment of 10 - 13 hours of training prior to taking on the role of communicating with young people. This investment in you not only equips you with the understanding of what it takes to be a successful peer mentor, and the skills that you will need, but also is an investment in you. This training will provide you with core soft skills that are transferrable to many opportunities, whether that's in everyday life for you, your education setting or your place of work. All Mentors graduating from the Youth Services Academy will be provided with an electronic certificate to demonstrate your successful completion of the program, which can be shared with potential employers.
Benefits of volunteering with Youth4Youth
We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:
- Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
- Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
- Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
- Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries
The hiring process:
Unlike other roles at Youth4Youth, the hiring process has been simplified for peer mentors, recognising the demographic of individuals that we are seeking to fill these positions. To put you at ease, the hiring process includes:
- An initial application, stating your reasons for wishing to become a Peer Mentor
- A remote interview conducted via Microsoft Teams
Successful candidates at this stage will be invited into the final stage of the recruitment process which includes:
- Satisfactory references being received (these do not need to be employment references)
- A satisfactory DBS check being received
- Successful completion of the Youth Services Academy
To ensure that all young people have a safe space to reach out for support, enabling them to realise their full potential, thrive in everyday life
Becoming a Trustee
Thank you for your interest in becoming a Trustee with Citizens Advice Cheshire West. This information pack should provide you with useful and important information about our organization and what it means to be one of our Trustees.
Citizens Advice Cheshire West Aims
- To ensure the right advice for everyone, ensuring people do not suffer because they do not understand their rights and responsibilities, or because they are unable to express their needs effectively.
- To improve the policies and practices that affect people’s lives by campaigning about issues that affect our clients and influencing decision-makers locally and nationally.
Our vision
- To be THE go-to charity for advice & support in Cheshire West
Our mission
- We advise, support and empower people to improve their lives
- We are accessible and known to all for the best, impartial advice
- We influence policy for a more equal and inclusive society
Our values
- We care about what we do and the people we work with
- We champion justice, fairness and equality
- We adapt to keep pace with a changing world
What skills/experience do you need to have?
You don’t need any specific qualifications or skills but you’ll need to:
- Understand and accept the responsibilities and liabilities of being a trustee.
- Be non-judgmental and respect views, values and cultures that are different from your own.
- Have good listening, verbal and written communication skills.
- Be able to exercise good independent judgement.
- Have good numeracy skills to understand accounts with the support of the Treasurer.
- Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection.
- Be willing to undertake training for your role.
What’s in it for you?
- Make a positive impact for local people by ensuring Citizens Advice Cheshire West is sustainable and able to meet the needs of the community.
- Build relationships with staff, volunteers and other trustees.
- Build on your governance, leadership and strategy skills.
- Increase your employability.
And we’ll reimburse expenses too.
Citizens Advice Service
The Citizens Advice service is made up of national Citizens Advice and a network of around 290 local Citizens Advice members.
The Citizens Advice service is based on four principles:
- Independent - We will always act in the interests of our clients, without influence from outside bodies
- Impartial - We don’t judge our clients or make assumptions about them. Our service is open to everyone and we treat everyone equally.
- Confidential - We won’t pass anything on what a client tells us, or even the fact they have visited, without permission.
- Free - No client has to pay for any part of the service we provide.
We help resolve people’s problems by accessing a large electronic information system to ensure our clients are given accurate, up-to-date information on their rights and responsibilities. We also aim to change policies and practices that affect our clients, and we call this Research and Campaigns.
What does Citizens Advice Cheshire West do?
Citizens Advice Cheshire West provides general and specialist legal help to everyone in the Cheshire West area.
We give advice to help people overcome the problems they face, in areas such as benefits, debt, employment, housing, relationships and immigration.
We use our knowledge about our clients’ problems to identify trends and campaign to improve the policies and practices that affect people's lives.
We have specialist services including money advice, welfare rights, and energy advice, Help to Claim and Pension Wise service.
Our local service has over 100 trained volunteers and paid staff. We deal with over 15,000 clients each year, via face to face interviews, over the telephone and through email & webchat.
Our aim is to provide “impartial advice to everyone on their rights and responsibilities”, irrespective of who they are and what background they are from. We encourage all staff and volunteers to welcome diversity, to respect the individuality of each person and value their contributions.
Everyone that uses or needs our service needs to know that we are free, impartial, confidential and independent. We want people to feel comfortable using our service, know that they can get advice when they need it and receive a good service that meets their needs.
What does a trustee have to do?
- Complete an induction.
- Gain and maintain an awareness of how Citizens Advice Cheshire West operates.
- Read papers for Board meetings and attend 7 meetings per year.
- Be willing to work on projects with other trustees and/or paid staff.
- Attend 1 Trustee Development Day per year.
- Take an active discussion during board meetings and work with other trustees to:
- set policy and strategy direction, set targets and evaluate the performance of Citizens Advice Cheshire West;
- Make a positive impact for local people by ensuring Citizens Advice Cheshire West is sustainable and able to meet the needs of the community;
- Build relationships with staff, volunteers and other trustees;
- seek the views of all sections of the community and monitor how well the service meets the needs of the local community;
- ensure that the service plans for the recruitment and turnover of staff and volunteers; and
- review its own work and how effectively it operates including action for improvement.
- monitor the financial position ensuring that it operates within its means and objectives, ensuring that there are clear lines of accountability for day to day financial management;
- ensure that all the finances and supporting financial control systems are in order including that full financial records are kept for all transactions, that money is only spent for the purpose given, and that proper financial controls are in place to safeguard the organisation’s resources;
How much time do you need to give?
- There are at least 5 two-hour Trustee Board meetings per year, usually held between 5pm and 7pm.
- 1 day per year to attend a Trustee Board Development Day.
- Trustees may be asked to attend additional meetings from time to time, including during office hours.
Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities.
If you are interested in becoming a trustee and would like to discuss flexibility and how we can support you, please contact us.
Contact details
If you would like to discuss the role further please contact Nicki Berg, Head of People:
To apply
To apply, please download and complete our application form on our website.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Pirate Castle is a buzzing charity based in the heart of Camden. From our iconic castle base we offer boating, kayaking and canoeing as well as community space to hire. We are looking for a Company Secretary for our engaged trustee board to minute our meetings and to lead on governance and compliance matters. We look forward to hearing from candidates with governance experience who are keen to contribute to the future of a well-loved community charity as it approaches its 60th year.
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