Volunteers volunteer roles in stanmore, middlesex

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the West Central London Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Could you be the person who helps a young man rewrite his future?
At Trailblazers, we believe in second chances. Since 1998, we’ve been mentoring young men in prison to reduce re-offending and inspire new futures. Through a programme of 1:1 mentoring and practical support, we support men aged 18–35 during the last 6 months of their sentence and for up to 12 months after release.

In London, our services run at HMP Brixton and HMPYOI Isis, and we’re looking for volunteer mentors who can commit half a day per week to help someone change their life.

What You’ll Do

• Be a positive and empathetic role model whilst supporting someone to fulfil their potential
• Meet regularly to build a supportive, consistent relationship with a mentee for a minimum of 12 months
• Help set goals and celebrate achievements
• Support reintegration into the community, education, and employment
• Attend and participate fully in mentor training and develop an understanding of the role, responsibilities and boundaries of a volunteer mentor
• Engage with ongoing support and supervision sessions to regularly review performance within mentoring relationships
• Perform your role in line with the aims of Trailblazers, following relevant policies and procedures and reporting safeguarding concerns immediately
• Keep mentoring session notes and communicate regularly with Trailblazers staff

Mentoring sessions last around 1 hour per week, with additional time needed for travel and liaison. We ask for a 12-month commitment to ensure consistency for the mentee.

Why It Matters

The national re-offending rate is up to 55%. For those with a Trailblazers mentor, it drops to just 7%. Your time could be the turning point in someone’s life.

Who We’re Looking For

We welcome all backgrounds and skill sets, especially those with experience in:

• The criminal justice system
• Underrepresented communities (including BAME groups)

All we ask if that you are:

• Empathetic, non-judgmental and committed to social change
• Professional but relatable with strong communication skills
• Able to advocate for your mentee and help them to overcome barriers
• Comfortable using basic IT and taking guidance from staff
• Willing to travel and undertake visits for mentoring sessions on a weekly or fortnightly basis
• Committed to supporting one young man for up to a year

 Requirements

• Aged 21+
• British citizen (due to prison security checks)
• Live within 30 miles of the prison at which you want to volunteer
• Good level of fitness (prison visits may involve stairs and fast-paced movement)
• Not barred from working with vulnerable adults or children
• If you have lived experience of the criminal justice system, you must be off licence for at least 12 months and not in crisis
• You cannot volunteer at a prison where you were previously a resident

What We Offer

• Full training and ongoing support
• Out-of-pocket expenses covered
• A chance to make a real difference

Ready to be the change?
Visit our website for more information and to apply. We’d love to hear from you.

Yoga Stops Traffick is an international campaign to raise awareness of and funds for survivors of human trafficking in India. Every year thousands of yoga practitioners from all corners of the globe roll out their mats to stand in solidarity with young survivors. The funds raised from Yoga Stops Traffick help rescue and rehabilitate survivors of human trafficking, sexual and domestic violence, modern-day slavery, and child marriage.

We are seeking 2 enthusiastic volunteers to support Yoga Stops Traffick 2026. You will join a small but ambitious team with tons of passion, and you will have a real chance to see the impact of your work!

About this volunteer role

This is an administration support role so we will be asking you to carry out administrative tasks such as:

• Copying and pasting templated emails, personalising them and then sending them to yoga studios and teachers. 
• Compiling lists of yoga studios and teachers to contact.
• Updating trackers based on email responses.
• Responding to customer enquiries.

If the volunteer feels confident to, they might also be asked to do some social media, newsletter and website administrative work. And if they have ideas for how to improve the campaign further - they will be welcomed with enthusiasm!

What we offer in return:

• A supportive team to work alongside

• Training and induction from Adventure Ashram

• The opportunity to gain campaign experience at a small charity

• The knowledge you have made a positive difference to people’s lives

Requirements of role:

• Ideally a commitment of approx. 2-6 hours per week

• Equipment you need: Laptop/PC, Internet Access

Are you passionate about supporting people to improve their language and communication skills? If you’re knowledgeable in the field of ESOL and able to facilitate engaging, in-person sessions for adult learners, we’d love to hear from you! 

Purpose of role 
We are looking for a highly motivated, experienced and creative tutor with excellent interpersonal, numeracy and digital skills; excellent written English and efficient organisational skills to teach one of our outreach classes in South Kensington, London every Saturday from 16:00-18:00.

Start – 07/06/2025 (negotiable)

End – 02/08/2025 (negotiable)

The course is aimed at learners designed for English speakers of other languages at Entry 3/ Level 1 who want to further develop their English language skills along with their employment skills. Learners can choose to specialise in retail, care or other vocational area. Learners will focus on the fundamentals required in a working environment, bolstering their confidence in writing and reading skills and communication abilities.

Skills/ experience

• CELTA or similar qualification is desirable
• Teaching experience is desirable

The aim is to support adult learners who need to improve their English language skills, working both individually and as part of the Adult Education team to plan and deliver an agreed number of ESOL courses. 

You need to: 

- Be passionate about helping people achieve their potential 

- Be a qualified ESOL practitioner (CELTA, DELTA, DTTLS ESOL or Literacy) 

- Be knowledgeable in your subject field 

- Be able to carry out effective planning, monitoring and evaluation of courses 

- Demonstrate a high level of computer literacy 

- Be able to use your own initiative, and to organise and prioritise your workload 

- Be able to meet deadlines and work under pressure 

- Be able to identify and implement changes in existing systems 

- Be able to maintain excellent working relationships with colleagues and students 

- Demonstrate awareness of and commitment to the safeguarding and promotion of welfare of vulnerable adults, according to the charity’s ethos 

- Be committed to the provision of a quality service and the implementation of quality improvements 

- Demonstrate awareness of and commitment to valuing equal opportunities and diversity 

- Be committed to taking a full and active role in the life of the charity and be committed to its aims and values 

- Have a flexible approach to work and be able to work flexibly throughout the week/over the year by prior agreement 

 - All applicants must have the right to work in the UK 

About Nova 
Based in North Kensington since 1983 and serving its poorest wards and those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.   
  
Reaching 2,000+ people each year, we: 
• Develop knowledge, education and confidence  
• Connect diverse groups   
• Provide opportunities  
  
Our work, operates on 2 levels:  

• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), adult education, IAG, family programme and volunteering  
• Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action  ​ 

Market Researcher Volunteer

Are you curious, do you enjoy exploring ideas, researching trends, delivering insights and eager to make a meaningful impact?

We're looking for a volunteer Market Researcher to support planning across various initiatives and projects by gathering, analysing, and reporting information that informs smart decisions.

Whether you’re gaining experience, switching paths, or simply want to contribute your skills meaningfully, this is your chance to work on purposeful projects in a flexible and rewarding opportunity.

We’re passionate about what we do and value every person who helps us do it better.

Let’s explore something meaningful together.

Responsibilities

• Conduct research on topics ranging from markets, industries, customer needs, or competitors, depending on the project.

• Gather and organise information from credible online sources, industry reports, surveys, and interviews

• Analyse findings to identify opportunities, trends, and challenges

• Deliver written reports that are clear, structured, and meaningful to help decision-making in the project

Requirements

• A curious mind with an eye for detail

• Strong skills in online research and information synthesis

• Ability to work independently and manage your own time

• Strong communicator, especially in writing

• Experience in research or reporting is helpful

The role could be entirely remote and is unremunerated but all reasonable expenses will be met.

ABOUT TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.

This role could be for you, if you:

• Would like to make a real difference in someone’s life
• Want to challenge loneliness and can commit to a weekly phone call
• Are a good listener
• Are empathetic, patient and of a caring nature
• Have good verbal and inter-personal communication skills
• Recognise the importance of confidentiality and can uphold this in practice
• Are committed to inclusion and treating people with dignity and respect

Requirements of a Befriender include:

• Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
• Completing an online call log record promptly after each phone call
• Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
• Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
• Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

Benefits of this role may include:

• Knowing you are making a difference to someone’s life
• Joining the Omega Team who are taking action against loneliness and isolation
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Support and training provided:

• Omega Chatterbox induction program
• Safeguarding training
• Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
• Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
• Monthly Befriender group support meetings via the Zoom app

Location of the role:

• Home-based

When are you needed:

• Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

Join Elleray Community Association as Chair and lead an exciting new chapter as we move into a new purpose-built centre in Teddington. Help shape strategy, support staff and volunteers, and expand our valued services for older adults and the wider community. We are seeking an inclusive leader with strategic vision, governance experience, and a passion for local impact.

Chair Role Description

• Provide strategic leadership to the charity and the Board, ensuring that ECA achieves its mission.

• Work in partnership with the Centre Manager and team to achieve ECA’s mission.

• Lead the board in ensuring that it fulfils its responsibilities for the governance of the organisation.

• Optimise the relationship between the board and ECA’s staff and volunteers.

• Plan and chair the board meetings and the AGM, with others as appropriate.

• Act as a spokesperson and figurehead for ECA.  

What we are looking for  

• Ideally previous experience of being a trustee. 

• A keen sense of strategic purpose.

• Governance and committee experience in a charity or business setting.

• Strong in execution and managing transformation projects, including leading the charity in the new ECA building setting. 

• Experience in stakeholder engagement and ability to constructively negotiate and collaborate with various institutions, entities, and personnel.

• Affinity with and commitment to the local SW London and Teddington area.

• Business experience and awareness across finance, risk, IT, and people management, would be desirable.

• An inclusive leadership style, able to inspire and support everyone to participate on an equal footing. 

• The ability to listen and engage effectively, comfortable with challenge and debate and able to encourage that in others whilst fostering a collaborative board environment. 

• In advocation, be able and willing to champion ECA’s work through personal networks, social media, and other channels.

• A strong personal commitment to equity, diversity and inclusion. 

• Be available, responsive and flexible to advise, support or give consent to, as needed.   

Terms of office  

• Trustees are appointed for a 3-year term of office, renewal for 2 further terms to a maximum of 9 years.

• This is a voluntary position, but reasonable expenses will be reimbursed.  

Time commitment 

• Attending [6] Board meetings annually. Currently meetings are generally held in person at the ECA building.

• Periodic meetings with the Centre Manager and management team, with flexibility to respond swiftly to the occasional ad-hoc issues.

• Other meetings, including on potential strategy and other charity-related issues. 

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Communications Volunteer for the London Borough of Sutton Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.

In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

The Brompton Fountain is a children's charity working with those impacted by heart and lung conditions in Royal Brompton and Harefield hospitals. Our charity provides a wide range of vital resources, services, parent/carer amenities, and accommodation. We also fund medical equipment, facilities improvements and projects outside of the NHS remit. We are currently looking for a voluntary Stock and Merchandise Coordinator to help our organisation create a bigger and smoother impact to our patients. 

We would like the volunteer to help with:

• Taking inventory of our current stock that is being used for both in-patients and out patients. 

• Organising stock and adding to a system that makes it accessible.

• Creating and packing resources for different services we provide in hospital.

• Packing orders from our online charity shop to send out to customers.

• Tracking resources we need on the wards and accommodation units.

• Processing deliveries e.g unboxing and sorting.

• Ad-hoc requests that may arise in the office.

You will be supporting our Community Engagement Lead and our Children and Families Service Lead who will provide an overview of our existing processes and be there to help you every step of the way. The Brompton Fountain has a strong team of staff and volunteers who you will be working collaboratively with as a team to support the families we are in contact with.

Your input will greatly affect how smoothly our operations run, and how we are able to interact and support our service users. With your help we will be able to have a more organised process in allocating our resources, be able to support the children and their families in the ward, and have a clearer set of operations with distribution off-site.

Criteria

We are looking for a volunteer who has:

• Strong organisational skills.

• Accuracy and attention to detail. 

• Ability to work well with others.

• Flexible and adaptive.

• Understands the resource constraints of a small charity and is able to work with these.

• Willing to have an enhanced DBS check.

• Willing to partake in safeguarding training.

• Willing to partake in onboarding training to understand our charity and the mission in more detail.

• Must be over 18.

Time

Due to our mission, we would greatly appreciate at least 6 weeks of your time, preferably more; working 3-7 hours one day a week. We are an understanding and flexible organisation, and would be happy to discuss options with you. Some weekend work would be desirable.

About us

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.

In northern France we operate year-round from Calais, providing warm clothing, bedding, food and assistance to refugees who live in appalling and dangerous conditions. 

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as offering social support and interaction, including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services.

Our Legal Access Department is an access to justice project that exists to arrange critical legal representation for people seeking asylum and, more than this, to support people through the hostility and difficulty of claiming asylum. The department, made up mostly of volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone.

The Role

In this busy, hands-on role, you’ll gain an understanding of how the UK asylum system works, enabling us to provide the highest standards of service to those who need us most. Your work will focus on maintaining accurate records, following clear processes, and delivering high-quality support to every one of our vulnerable clients.

This will include working with individuals in UK detention centres. As a Detention Team Volunteer Caseworker, you’ll be speaking to clients impacted by the government’s “one in, one out” policy. You will be taking them through our client questionnaire to gather information important for their referral to legal support.

This role requires a commitment of 10 hours per week distributed evenly across the week.

We’re looking for people with a genuine passion for human rights and refugee protection. If that’s you, please get in touch. This is a fantastic opportunity to help asylum seekers access the legal support they deserve.

Responsibilities include:

• Attend induction, ongoing training and keep up to date with resources and procedure to ensure you can carry out the role effectively and efficiently.
• Able to work independently and manage your time effectively, sometimes working to tight deadlines
• Take on new cases each week, whilst also providing ongoing support to previous clients
• Be organised and accurate with information, with an eye for detail
• Maintaining and updating client records
• Sorting and organising client’s paperwork
• Ability to use spreadsheets, Google Workspace, messaging platforms and secure databases.
• Excellent communication skills and the ability to communicate with people who do not have English as their first language, working alongside interpreters to ensure clients understand the process
• An understanding of the traumatic experiences that our clients have been through and the emotional resilience to cope with this
• Liaising with other professionals including lawyers and Migrant Help
• Professional and dedicated to ensure that the best interests of the clients and Care4Calais are represented at all times
• Attend regular team meetings and contribute effectively
• Understand the remit of the role, we do not give legal advice, we are a referral mechanism
• Following safeguarding procedures and reporting safeguarding incidents appropriately
• Referring clients to other teams within the organisation, when necessary
• Keeping your line manager updated on any issues which may impact your ability to carry out the role effectively.
• Maintaining communication with the management team throughout your role, available for regular check-ins to ensure the best service is provided to our clients.
• To participate in promoting the work of the legal access team as directed by the management team
• Comitting to your weekly volunteering hours

To apply please provide a covering letter outlining why you want to volunteer for the Legal Access team, and why you think you would be suitable for this role.

Person Specification

Essential Criteria:

• Ability to work sensitively and effectively with a diverse range of clients, demonstrating cultural competence, respect and compassion.

• Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset.

• Exceptional written and oral communication skills, including the ability to convey complex information clearly and concisely.

• Proactive and self-motivated, with the ability to take initiative.

• Strong working knowledge of Google Workspace.

Preferable Criteria:

• Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, Amharic is a strong asset. 

• Having experience of the asylum system in the UK is a strong asset.

• Experience working with vulnerable communities

Lived Experience Inclusion:

We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment)

In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation. 

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.

Our Challenge

Brain tumours do not discriminate and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly.

At The Brain Tumour Charity, we aim to address the clear gap in emotional support available to those affected by a brain tumour diagnosis, by expanding our counselling service. We know the difference that talking therapy can make to the brain tumour community and our goal is to reach more people, ensuring everyone that wants it, gets the support that they need.

How can you help?
As a Volunteer Counsellor for this service, you would work with a wide range of clients who either have a brain tumour diagnosis themselves, or have a loved one who has been diagnosed. This includes patients/carers who have been newly diagnosed, to those in/post treatment, to people at end of life, or bereaved.

This is a remote service, where we offer up to 8 free sessions to clients, delivered by either telephone or webcam.
 

We’re looking for counsellors who:

• Are qualified with a minimum of a Level 4 Diploma in Counselling
• Are integrative or person-centred counsellors
• Are a member of the BACP (or equivalent ethical body)
• Are committed to attend monthly clinical supervision
• Have an interest in working with people affected by a brain tumour and possibly experience of working with clients in a similar field. (Eg. Neurological conditions, palliative care, bereavement, etc.)
• Have the IT abilities to be able to maintain appropriate and accurate records on our counselling database.
• Have experience of working remotely, via telephone or webcam and is happy to use their own laptop, phone and WIFI for their client work.
• Have their own public liability insurance (or are willing to obtain this.)

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.

What can you gain from volunteering with us?

• The opportunity to work with a unique and rewarding client group
• Management supervision and regular, ongoing support from our Counselling Service Team.
• You will receive a financial contribution towards your monthly clinical supervision, with an independent supervisor of your choice.
• All diary management will be carried out by our Counselling Team, reducing the amount of admin required by you.
• The opportunity to apply for paid counsellor roles as and when they become available.

Time commitment

We ask each Volunteer Counsellor to commit to a placement of at least 6 months and to see a minimum of 3 clients per week (at a time suitable for you, but it MUST be at the same time each week). The service operates between the hours of 9am—5pm, Monday-Friday and you will be required to see clients within these hours.

Practical Considerations

Shortlisted applicants will be asked to attend an interview with our Counselling Service Manager and Counselling Service Officer.

Successful candidates will then receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing support from one of the team. 

We will carry out reference and DBS checks for all successful applicants and you will be required to complete some internal data protection and disclosure documentation before commencing the role. 

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.

OVERALL PURPOSE OF ROLE

MAIN ACTIVITIES AND RESPONSIBILITIES

Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.

Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.

Work as a team member, taking full responsibility for all shop duties undertaken.

Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.

CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)

Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.

TECHNICAL RESPONSIBILITIES

Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.

OTHER FEATURES OF JOB

Hours of work are according to those agreed between yourself and the Shop Manager.

Opportunity for paid employment in our charity shops.

Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.

LOCATION

South East London Alex TLC charity shop premises.

PERSON SPECIFICATION

EDUCATION, QUALIFICATIONS AND TRAINING

DESIRABLE:

· GCSE, ‘O’ Level or equivalent Mathematics and English Language

· customer service

EXPERIENCE

DESIRABLE:

· Willingness to learn about leukodystrophy and the challenges our beneficiairies face

· charity shop or other retail

WORK BASED COMPETENCIES

DESIRABLE:

· Good customer service skills

· Good telephone skills

· Good writing skill

· Good numerical ability

· Good organisational ability

· Flair for display

· Computer literacy

BEHAVIOURAL COMPETENCIES

ESSENTIAL:

· Motivated

· Honest

· Committed

· Ability to work in a team

DESIRABLE:

· Enthusiastic

· Articulate

· Calm under pressure

· Methodical

· Resourceful

· Commercial acumen

We are only able to accept applications from UK residents.

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.

This role could be for you, if you:

• Would like to make a real difference in someone’s life
• Want to challenge loneliness and can commit to a weekly phone call
• Are a good listener
• Are empathetic, patient and of a caring nature
• Have good verbal and inter-personal communication skills
• Recognise the importance of confidentiality and can uphold this in practice
• Are committed to inclusion and treating people with dignity and respect

Requirements of a Befriender include:

• Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
• Completing an online call log record promptly after each phone call
• Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
• Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
• Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

Benefits of this role may include:

• Knowing you are making a difference to someone’s life
• Joining the Omega Team who are taking action against loneliness and isolation
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Support and training provided:

• Omega Chatterbox induction program
• Safeguarding training
• Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
• Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
• Monthly Befriender group support meetings via the Zoom app

Location of the role:

• Home-based

When are you needed:

• Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

How you can make a difference:

Are you a painter, illustrator, knitter or potter? You might be a sports teacher, a music student or even a professional writer. If you are dedicated to supporting young people and you’ve got a super skill you’d like to share, we’d love to hear from you!

A sibling or young carer is a young person who lives with a family member with a disability, such as a parent or sibling, often providing support or care. Here at Sense, we know that it’s not always easy being a young carer, or the sibling of a disabled person. Their wellbeing and happiness are just as important. That is why we deliver activities and sessions specifically for young people aged 5-18, who have a caring role for a parent or have a sibling with a disability.

We run a wide range of virtual group sessions after school and at weekends. Our sessions are designed to meet the interests of the young people we support, supporting their wellbeing, giving them opportunities to socialise with other siblings and young carers, and providing a fun break that is just for them. 

We are looking for volunteers to share their skills and engage groups of young people through fun, interactive, and accessible Zoom workshops. Volunteers will have experience in one of the following skills, either through study, teaching, running a business, or delivering workshops. Please note you only need one of the following skill areas to apply, however if you have experience in more than one, please do let us know:

• Arts/drawing
• Crafts/creative projects
• Sports/fitness
• Music
• Graphics/design/animation
• Gaming
• Creative writing

We welcome your application if you have another area of expertise you believe would be a great opportunity for young people to partake in.

This a great opportunity to utilise your own skills and experience to deliver impactful recreational sessions to siblings and young carers across the country. You do not need to have previous experience working with siblings or young carers, we will provide you with training and ongoing support to equip you for your role.

Our staff team will be there to support you every step of the way. The volunteer role is really flexible – you might run workshops after school, evenings, or any time at the weekend – once a month, twice a month, or more if you’d like! You will build up a great rapport with the young people and gain amazing experience supporting them each month.

Benefits:

What can Sense offer me as a volunteer?

• A reference following your commitment (at least 6 months)
• Flexible volunteering hours
• Reimbursed expenses*
• Full training and ongoing support, as well as ‘upskill’ opportunities
• Joining a family of wonderful volunteers
• Learning about the experiences of siblings and young carers and those with disabilities

• Gaining experience of working with young people

  *Expenses have to be pre-agreed

Additional Information:

• Location: Virtual, so we’re keen to hear from people all around the UK
• Time commitment: Estimated 3–5 hours a month, depending on the activity
• Duration: minimum 6 months
• Age minimum: 18