Welfare Advisor Jobs in Manchester
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK are recruiting for a part-time Lead Quality Assessor (21 hours per week) to undertake assessments of the quality of Information, Signposting and Social Welfare Advice that is provided by Age UK Network Partners (local Age UKs; local Age Cymru Partners; Age Cymru; Age Scotland; Age NI; and Age UK); and ensure consistency in how our quality standards are assessed across the wider assessment team.
In this role you will:
* Carry out assessments on the quality of Information, Signposting and Social Welfare Advice delivered by Age UK and its Network Partners across the UK through a range of services (e.g. traditional I&A service, social prescribing, LPA etc), assessing how well each Partner is delivering against the relevant requirements of the Age UK Network Quality Assurance Framework.
* Provide written reports for Age UK Network Partners in the required format, using your expert skills and knowledge to identify how well they have met the standard - identifying areas of strength, areas of non-compliance and suggestions for improvement.
* Support the process of quality assessment and continuous improvement of services where Age UK Information, Signposting and Social Welfare Advice is given, including, * moderating reports - with responsibility for ensuring that assessors are applying the standard fairly and there is consistency between the assessors; * reviewing self-assessments - liaising with Network Partners to give feedback on how well they are meeting the standards; * following up on Corrective Action - working with our Service Quality Advisors to review submitted evidence and the adequacy of corrective action taken by Network Partners, in response to their assessment findings. * signing off Corrective Action Reports and providing formal feedback to Network Partner Managers and CEOs.
* Work with the Quality Team to ensure consistency across the assessor team, by taking a lead role in assessor training / consistency days, using these to share learning, provide updates and instruction.
* Contribute to the on-going development of the wider Age UK Quality Framework by providing feedback on any Information and Advice related quality programmes.
The post holder is required to travel to a range of locations for assessments and for meetings at the London Office which may involve overnight stays. (Although the majority of work is currently online using MS Teams, national travel is likely in future).
Applicants must have ability to access a computer, confidential workspace, key advice texts and be able to work online.
Must haves:
* Extensive and relevant experience in an advice service, with knowledge of key advice issues affecting older people in at least two of the following areas of social welfare law: welfare benefits, community care, housing.
* Knowledge and understanding of good practice in managing and delivering Information, Signposting and Social Welfare Advice services.
* Demonstrable experience of supervision of advice work. Demonstrable experience of maintaining effective case recording systems and procedures, ideally electronic.
* Effective communication skills with a range of audiences, both interpersonal skills and the ability to write and proof-read effective reports for external stakeholders.
* Ability to make rigorous, fair and impartial assessments against quality benchmarks for Information, Signposting and Social Welfare Advice services.
* Excellent organisational skills, including the ability to manage workload and prioritise.
* Good time management skills, and the ability to meet deadlines.
* Understanding of the issues affecting older people seeking advice.
* Good IT skills including an ability to use Microsoft Office, and online systems for bookings, assessing case records.
* Clear understanding of the principles of confidentiality and data protection.
* Knowledge and understanding of the equality and diversity issues affecting the delivery of Information, Signposting and Social Welfare Advice services.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
The client requests no contact from agencies or media sales.
About Us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Benefits Entitlements and Claims Support Officer, to work on either a full or part time basis. Job Share applications are also welcome.
This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.
NEA’s Benefits Entitlements and Claims Support Officers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. The post holder will be responsible for giving comprehensive benefit entitlement advice and support to householders. The post holder will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face-to-face settings where appropriate.
What you will need to succeed
You will have a good understanding of Welfare Rights, including entitlements, systems, claim processes and current legislation and practices. Demonstrable experience of providing advice via telephone and face to face.
You will need good organisational skills, excellent communication skills as well as an understanding of the needs of low income, vulnerable or disadvantaged householders.
NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions. Home working and office-based locations are available. Preferences will be discussed with candidates at interview. Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
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£26,873 - £31,915 (FTE) - Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable)
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11½% non-contributory pension
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25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff
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Flexible working arrangements including the opportunity for Hybrid working
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Enhanced family friendly payments
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Employee Assistance Programme
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Employee benefits platform
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2-year Fixed Term Post
The closing date for all applications is 12:00 noon Wednesday 17 April 2024. We anticipate interviewing the two weeks commencing Monday 22 April 2024. Full details of the posts and an application form are available on our website
The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
This role will be covering the Channel Islands, but will also provide support to other areas in the South West of England (Dorset, Devon, Cornwall, Wiltshire, Gloucestershire and Somerset).
You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.
You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.
You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.
What you'll do:
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Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
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Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients.
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Work flexibly across the service responding to enquiries through a range of channels.
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Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.
What you'll bring:
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Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate the health and social care system
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Experience and understanding of safeguarding and your role in keeping clients safe and implementing organisational policies and procedure
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Ability to be calm and use emotional intelligence in challenging casework
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Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
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The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally
You must live in either Devon, Dorset, Somerset, or Wiltshire in order to carry out this role.
Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.
The successful candidate will be required to:
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Travel to the Channel Islands regularly (approximately once every 3 months, but this will be flexible)
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live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
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Preferably hold a full driving licence
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provide occasional cover on Saturdays and/or Bank holidays
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provide their own broadband service with a minimum download speed of 2Mb
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Region: Home Based – Locations: Northeast or Yorkshire
Contract: Permanent, Full Time, 35 hours per week
Salary: £29,458 to £31,830 per annum
Would you like to be part of the team providing specialist benefit, debt and money advice that could have a real impact on people’s lives?
We are enhancing and increasing resource across this vital service, to ensure that we continue to meet the needs of our beneficiaries, expanding from three to four regional teams. We are looking for advisers to join our friendly and passionate team. As an organisation we are committed to providing a high quality and consistent service to our beneficiaries.
As a Benefits, Debt and Money Adviser, you will provide a comprehensive community-based debt advice service to beneficiaries who are experiencing difficulties, advising on their legal position and all the suitable options available through a mixture of face-to-face, telephone and email interactions.
In addition, you will carry out income maximisation through identifying and advising on entitlement, and the take up of appropriate benefits. There is an expectation you will also deliver specialist level welfare benefits casework including the preparation of written submissions and representation at appeal tribunals. To achieve this, full training and coaching is provided with an expectation to complete the training framework and sign off process within two years of appointment.
The role is home based with occasional travel required throughout the region, this includes travel to home visits and tribunal locations, in addition to national team meetings and training. We do cover travel expenses.
Living within the Northeast of England or Yorkshire area or in commutable distance to one of the areas is essential in being able to undertake this role.
This position is also subject to pre-employment checks including an Enhanced DBS check.
Why join us?
Our Benefits, Debt & Money Advice Service at the Royal British Legion is unique:
· Self-funded! We don’t bid for external funding, we are not subject to funding constraints or time limits, and we are not bound by external targets.
· Holistic! We are not limited to a specific amount of time per case, and we always want to support the whole person. We have our own services which support with areas such as drug and alcohol, homelessness, and dementia and importantly, we provide funding directly to pay off priority debts and insolvency fees. Our services can change people’s lives.
· Connected! We work from home as part of a strong regional & national team and manage our own diaries accordingly.
· Dynamic! We pride ourselves on our learning & development, constantly improving our expertise through training to ensure we are providing the best quality service to those we support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: 12/04/2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Region: Home Based – Locations: Essex or Suffolk
Contract: Permanent, Full Time, 35 hours per week
Salary: £29,458 to £31,830 per annum
Would you like to be part of the team providing specialist benefit, debt and money advice that could have a real impact on people’s lives?
We are enhancing and increasing resource across this vital service, to ensure that we continue to meet the needs of our beneficiaries, expanding from three to four regional teams. We are looking for advisers to join our friendly and passionate team. As an organisation we are committed to providing a high quality and consistent service to our beneficiaries.
As a Benefits, Debt and Money Adviser, you will provide a comprehensive community-based debt advice service to beneficiaries who are experiencing difficulties, advising on their legal position and all the suitable options available through a mixture of face-to-face, telephone and email interactions.
In addition, you will carry out income maximisation through identifying and advising on entitlement, and the take up of appropriate benefits. There is an expectation you will also deliver specialist level welfare benefits casework including the preparation of written submissions and representation at appeal tribunals. To achieve this, full training and coaching is provided with an expectation to complete the training framework and sign off process within two years of appointment.
The role is home based with occasional travel required throughout the region, this includes travel to home visits and tribunal locations, in addition to national team meetings and training. We do cover travel expenses.
Living within the Northeast of England or Yorkshire area or in commutable distance to one of the areas is essential in being able to undertake this role.
This position is also subject to pre-employment checks including an Enhanced DBS check.
Why join us?
Our Benefits, Debt & Money Advice Service at the Royal British Legion is unique:
· Self-funded! We don’t bid for external funding, we are not subject to funding constraints or time limits, and we are not bound by external targets.
· Holistic! We are not limited to a specific amount of time per case, and we always want to support the whole person. We have our own services which support with areas such as drug and alcohol, homelessness, and dementia and importantly, we provide funding directly to pay off priority debts and insolvency fees. Our services can change people’s lives.
· Connected! We work from home as part of a strong regional & national team and manage our own diaries accordingly.
· Dynamic! We pride ourselves on our learning & development, constantly improving our expertise through training to ensure we are providing the best quality service to those we support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: 12/04/2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Region: Home Based – Locations: Midlands
Contract: Permanent, Full Time, 35 hours per week
Salary: £29,458 to £31,830 per annum
Would you like to be part of the team providing specialist benefit, debt and money advice that could have a real impact on people’s lives?
We are enhancing and increasing resource across this vital service, to ensure that we continue to meet the needs of our beneficiaries, expanding from three to four regional teams. We are looking for advisers to join our friendly and passionate team. As an organisation we are committed to providing a high quality and consistent service to our beneficiaries.
As a Benefits, Debt and Money Adviser, you will provide a comprehensive community-based debt advice service to beneficiaries who are experiencing difficulties, advising on their legal position and all the suitable options available through a mixture of face-to-face, telephone and email interactions.
In addition, you will carry out income maximisation through identifying and advising on entitlement, and the take up of appropriate benefits. There is an expectation you will also deliver specialist level welfare benefits casework including the preparation of written submissions and representation at appeal tribunals. To achieve this, full training and coaching is provided with an expectation to complete the training framework and sign off process within two years of appointment.
The role is home based with occasional travel required throughout the region, this includes travel to home visits and tribunal locations, in addition to national team meetings and training. We do cover travel expenses.
Living within the Northeast of England or Yorkshire area or in commutable distance to one of the areas is essential in being able to undertake this role.
This position is also subject to pre-employment checks including an Enhanced DBS check.
Why join us?
Our Benefits, Debt & Money Advice Service at the Royal British Legion is unique:
· Self-funded! We don’t bid for external funding, we are not subject to funding constraints or time limits, and we are not bound by external targets.
· Holistic! We are not limited to a specific amount of time per case, and we always want to support the whole person. We have our own services which support with areas such as drug and alcohol, homelessness, and dementia and importantly, we provide funding directly to pay off priority debts and insolvency fees. Our services can change people’s lives.
· Connected! We work from home as part of a strong regional & national team and manage our own diaries accordingly.
· Dynamic! We pride ourselves on our learning & development, constantly improving our expertise through training to ensure we are providing the best quality service to those we support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: 12/04/2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
This is an exciting development opportunity for an experienced, passionate and motivated Children and Young People (CYP) leader to join us as our Children & Young People National Lead over the coming months on our journey to grow and improve our CYP portfolio and the quality of support we provide.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles). (delete if not required)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
The main responsibilities of the role are outlined below:
- To act as organisational lead for CYP, ensuring effective development and delivery of operational and strategic policy.
- To represent VS externally to influence policy, and work collaboratively with business development and external partners to grow services.
- To progress our CYP strategic priorities to grow our portfolio, improve access and embed procedures, tools and resources to improve the quality of our support.
- To oversee the delivery of our WeMatter online programme for CYP affected by Domestic Abuse and ensure that funding and evaluation requirements are achieved.
- To develop and write procedures, guidance and tools and deliver development sessions to support practice.
- To design and undertake thematic audits to drive improvements.
- To ensure that our systems support staff and volunteers to provide quality support to CYP.
This role is home based but some travel is required across England and Wales to attend meetings, deliver training and undertake audits.
This is a national role, which will lead the implementation and ongoing development of our new case management approach and support framework for CYP services. We are looking for a dynamic individual, with a creative flare who can drive and lead change. You will have excellent communication skills and experience of developing accessible procedures and engaging resources for a range of audiences. You will have sound knowledge of the criminal justice system and the impacts of crime, trauma, and victimisation on children and young people, with the ability to inspire and motivate others to provide high quality and responsive services. You will also have a critical role in helping us to develop external relationships to promote VS services, maximise opportunities for growth and build partnerships to that help us to do even better victims.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Job Title: Digital Project Manager
Salary: £35,000 FTE
Hours per week: 35hrs per week
Contract duration: Fixed Term contract - six months from appointment.
Location: Home based
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday (pro rata).
NCT is the UK’s leading charity for pregnancy, birth, infant feeding, and early parenthood. We provide free access to over 700 pages of information on the NCT website covering a range of parenting issues. These are accessed by millions of visitors each year who look to NCT to provide trusted, reliable, evidence-based information a range of parenting topics.
Following a recent audit, we’re recruiting a Digital Project Manager to set up and establish how NCT creates, promotes and manages its parent-facing content now and into the future.
About the role
In this role you will develop and deliver against a comprehensive project plan that creates a rigorous process for the governance, review, redevelopment, publication, and promotion of NCT’s Parent Content. This includes creating a framework capturing key roles, responsibilities, processes, and interdependencies.
You will work as part of a team, building and maintaining effective and robust relationships with key stakeholders involved in delivering against the project’s aims, with focus on the fast track of the review and publication of the first phase of content, establishing a process for further phases, and embedding into a business-as-usual state.
Working with the Project Team, you will embed key project management principles relevant to the project, including building processes with the Patient Information Forum (PIF) accreditation scheme in mind, with a view to NCT achieving this accreditation in the near future. You will help establish and report upon existing and/or new KPIs that demonstrate impact from a charitable, fundraising, inclusivity and digital compliance perspective.
The main objectives of the role are to:
· 1. Prepare and execute a project plan that establishes a clear process of review, rationalisation, publication, and promotion of revised and new parent content.
· 2. Refresh our governance framework, ways of working and processes that involve key stakeholders across NCT. This includes establishing external expert groups, advisers and partners, including parents.
· 3. Support the embedding of new ways of working that clearly demonstrate impact against a suite of parent impact and engagement KPIs and;
· 4. Support the upskilling of key members of the Communications and Campaigns Team, utilising mentoring techniques to ensure the project’s infrastructure and approach is embedded long term
Please visit our website for further details on job description.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Please apply for the role via our careers page
Closing date for applications: Midnight on Sunday 7 April
Interviews: 18th and 19th April
The client requests no contact from agencies or media sales.
Chief Operating Officer: NHS Retirement Fellowship
£47,420 - £56,918 FTE
22.5 hours per week (0.6)
The NHS Retirement Fellowship is a registered charity No. 287936 which exists for people who have worked in or for health and social care services.
We offer social, leisure and educational activities and welfare support to our members. We facilitate continued and new friendships, focused on local branches across the UK and postal members. We offer national support and events, including a hugely popular national conference.
We have a clear ambition to build our membership, anticipating their needs and developing new ways of meeting them.
This is a new, senior role within our well-established charity and we expect the post holder to play a proactive and productive role as a member of the organisation’s small Management Team.
You must have significant operational experience preferably in a similar role in the NHS or in another public sector or charitable organisation.
Closing date: Application is by CV and a supporting statement by 3rd April 2024
Interviews by Zoom: 18th April 2024
Prospectus is delighted to be working with Local Trust in recruiting a Senior Support Coordinator. This role will be essential to assist the organisation to deliver the promised funding to local areas across Engand by the 2026 deadline. The position is being offered on an 18-month fixed term contract basis.
This role can be offered on a fully remote or partially remote basis, with monthly team meetings in the office and travel for work which is remunerated.
Local Trust was established in 2012 to deliver Big Local, a National Lottery Community Fund-funded programme which committed £1m each to 150 neighbourhoods across England. The £217m originally provided by The National Lottery Community Fund to support this programme is the largest single-purpose Lottery-funded endowment ever made, and the biggest ever investment by a non-state funder in place-based, resident-led change.
Local Trust's Delivery Team is responsible for leading the effective delivery of Big Local over the final years of the programme, and ensuring Local Trust gets the right support to areas, especially those that face significant challenges in spending their area allocation by March 2026, which will often need more intensive and more bespoke interventions.
The delivery support team leads the commissioning and management of Local Trust’s contractual relationship with a wide range of partners (including our pool of Area Advisers), ensuring they are appropriately managed to deliver high quality, relevant and effective services to Big Local areas, enabling them deliver on their plans, close out from the programme successfully, and achieve their ambitions for legacy.
The Senior Coordinator for Delivery Support will play a dynamic role, reporting to the Delivery Support Manager, leading on range of contracts, and maintaining strong internal networks across Local Trust.
The successful candidate will have substantial experience of managing multiple projects simultaneously and meeting tight contractual deadlines. This person will be able to initiate and maintain effective and productive working relationships whilst being supportive and decisive when necessary to ensure objectives are met. Charity service delivery experience will be essential in addition to having a deep insight into how funding works on a local and national basis. Community development, social justice, housing, community cohesion will all play a part in this important work, so someone who shares these interests and can bring programme management and delivery knowledge to the table. This person will be experienced in stakeholder management, will have strong budget monitoring acumen and a broad and confident knowledge of databases and all relevant MS Office products.
This role represents a great opportunity for an experienced programme delivery professional to have real input into the success of this well know and nationally relevant funding cycle.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
The Financial Inclusion Managers will play a central role in helping us achieve our vision for an end for the need for food banks in the UK. This is a varied, proactive and fast-paced role responsible for day-to-day coordination of local and regional projects and partnerships and providing direct support to food banks in your local area. The role will focus on delivering support and services to Trussell Trust food banks and partner organisations to develop and optimise timely access to financial inclusion support to those visiting (or at risk of needing to visit) food banks including through individual meetings, development visits, regional events, training sessions and national conferences.
Role responsibilities
· Assist food banks to develop their financial inclusion offering by providing advice and support to develop new initiatives and partnerships, optimise existing ones and/or develop referral relationships with advice sector partners
· Support good practice in service models, quality assurance processes, governance, monitoring, evaluation and reporting, referral pathways and engaging volunteers and promote a culture of learning and improvement and participation of diverse communities with lived experience.
· Build and maintain strong relationships with food bank staff and volunteers, as well as establishing effective partnerships with a range of stakeholders including (including those that work with specific diverse groups who are affected by poverty). This would include working with advice providers, local authorities, community organisations and churches (who are often involved in the governance and running of food banks) to build understanding of and commitment to the importance of effective financial inclusion provision in contributing to ending the need for food banks in local communities.
· Work closely with relevant Network Leads and Area Managers to ensure that support provided is well-aligned and integrated with Trussell Trust’s wider support offer
· Organise and chair regional training, clusters or events for managers, advisers and volunteers to promote co-operation and sharing of good practice around financial inclusion
· Contribute to the understanding of the Financial Inclusion team of the good practice, opportunities and challenges taking place within your area and support the development and promotion of national financial inclusion initiatives
Person Specification
Technical skills and minimum knowledge:
· Excellent knowledge of the advice and financial inclusion sector
· Experience of delivering training and presentations
· Experience of planning and managing innovative projects
· Experience of designing and leading participation of people with lived experience and utilising data and insight to tailor delivery to the needs of diverse communities
· Experience of managing stakeholder relationships, particularly working with local community organisations in a community development context
Behaviours and competencies:
· Excellent communication and interpersonal skills
· Excellent problem-solving abilities
· Well-organised and able to juggle competing priorities
· Demonstrate a commitment to the values of the Trussell Trust and in particular, empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
· Able to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together.
Key Stakeholders
· Food banks
· Area Managers and Regional teams
· Network Services
· Volunteering
· Policy & Research
· Partner organisations
Our Values
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re- entering work after a career break, people who are LGBT+, from Black, Asian and Minority
Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.