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Hours per week: 37.5 hours per week
Shift Pattern: Monday to Friday 9am - 5pm
Work Base: Office Based
We have an exciting opportunity available within our Warwickshire Young People Services for the role of Service Manager.
In this role, you will lead and oversee our accommodation sites based in Rugby and Nuneaton, ensuring the delivery of high-quality, person-centred support to individuals with complex needs.
Our accommodation supports young people providing short‑term, accommodation‑related support that helps them build independence and move forward positively.
As Service Manager, you will champion best practice, provide effective leadership and supervision to colleagues, and build strong, collaborative partnerships with local authorities and housing providers. You will ensure that services consistently meet contractual requirements, performance targets, and organisational standards.
The role will also involve maintaining positive working relationships with partner agencies and producing accurate, timely reports for both internal and external stakeholders.
P3 reserve the right to close this advert earlier than the stated closing date.
P3 is an equal opportunities employer and is committed to combating all forms of discrimination.
P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website.
In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.
Our Charity
Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK.
We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people.
We’re a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration – both within our teams and with the local community – to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills.
What We Offer
Enhanced Annual Leave Entitlement – 27 days annual leave per year, plus bank holidays.
Commitment to Mental Health and Wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.
EDI Focus - an opportunity to join other colleagues to raise awareness and steer initiatives, contributing to our inclusive culture.
Paycare Health Cash Plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.
Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.
Bike2WorkScheme - the Bike2Work Scheme is part of the Government’s Green Transport Plan, designed to encourage healthier, more sustainable travel.
Discounts – access to Paycare Perks and Tickets for Good.
Reward and Recognition – such as team away days, P3's Annual conference and Colleague Awards Ceremony.
Personal Development Opportunities – including mentoring, training, secondments, job shadowing, and more.
Colleague Volunteering Programme –one day paid leave per year to volunteer in the community
Enhanced Sickness Pay – based on your length of service.
Earning Potential – optional overtime and refer a friend bonus scheme.
Additional Equipment Provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.
Registered Charity
501 - 1000
We work alongside PEOPLE to improve lives and communities, to unlock POTENTIAL and open up new POSSIBILITIES
The client requests no contact from agencies or media sales.
Thank you!
Housing Compliance Officer (Manchester)
Join us to play a leading role in ensuring safe, high‑quality housing for vulnerable people—where your expertise shapes standards, strengthens communities, and drives meaningful impact every day.
Location: Manchester
Salary: £36,840 per annum
Closing Date: 12 April, 2026
Employment Type: Temporary - 12 month fixed term contract with the possibility of becoming permanent
Hours per week: 37.5
About the Role
Working with the DHS Executive Team and Operations Team, you will be responsible for ensuring compliance with the Regulator of Social Housing’s consumer standards across our managing agents’ properties.
This will include working closely with supported accommodation service managers, regularly visiting and assessing services in Greater Manchester, London and the North East, developing and maintaining systems for recording compliance, helping draft policies and procedures, keeping up to date with regulatory requirements and best practice, reporting and working with colleagues to develop action plans. Developing productive relationships with the several organisations who manage our properties will be crucial.
You will have a key role in ensuring the accommodation provided by DHS properties is of a high standard. Additionally, you will assist with internal and external communications and support the development of resident engagement
This is a 12‑month fixed‑term contract with the possibility of becoming permanent. The role includes regular national travel, particularly across Greater Manchester, and we welcome applicants from various UK locations. Please note that your office location will be in Manchester.
KEY DELIVERABLES
Working closely with teams across DHS and Depaul UK, you will lead work to:
• Develop and maintain accurate systems that record compliance against the Regulator of Social Housing’s consumer standards.
• Undertake desktop and in person inspection of our managing agents’ services across the areas we work in to monitor compliance performance, identify areas of concern and work with colleagues to improve compliance, creating and implementing action plans as required.
• Complete regulatory reporting and compliance returns, including Tenant Satisfaction Measures and Statistical Data Returns.
• Maintain an up-to-date knowledge of regulatory requirements, providing updates to colleagues around proposed changes and timescales for confirmed changes.
• Working with colleagues, including the Quality and Compliance Manager, to develop and review policies and procedures to ensure compliance with the consumer standards.
• Producing clear, auditable reports to demonstrate compliance and inform decision-making, including preparing reports and presentations on regulatory matters for the board, committees and teams as required.
• Ensure that residents are involved at various levels of DHS decision making
• Assist in maintaining and improving systems to ensure that the Key Performance Indicator (KPI) data and other management information is collected, recorded and reported in line with business requirements.
• Ensure sound financial management and value for money in all your activities
• Maintain accurate information and resources for DHS, including on the DHS website, SharePoint site and Teams channels
About You (What we are looking for from you – Person Specification)
When completing your application form please address all the points set out below.
Knowledge
• A thorough knowledge of the Regulator of Social Housing’s consumer standards
Skills and experience
• Taking a proactive approach to ensuring regulatory compliance in a social housing setting
• Updating and working with colleagues to develop information management systems
• Contributing to the development of policies and procedures that ensure compliance
• Strong organisational and project management skills, with the ability to plan, organise and prioritise as well as co-ordinate with colleagues and partners– with attention to detail and management of multiple priorities and deadlines.
• Good verbal and written communication skills, in particular the skills to use data in accurate, concise and well-presented reports.
• Ability to influence, build and maintain positive relationships with internal and external stakeholders, including managing agents, leadership colleagues and residents
• Staying informed about emerging trends, best practice, and evolving requirements and sharing relevant information with colleagues
• Excellent ICT skills including Microsoft Office 365.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
