Young Refugee Project Volunteer Roles in South Bank, Greater London
Sport and Advice Hub Volunteer
Young Roots aims to improve the wellbeing and life chances of young refugees and asylum seekers. We work directly with young refugees and asylum seekers in the UK and operate through trusted community-based partners in Lebanon.
ROLE DESCRIPTION
We are looking for volunteers to join our weekly Sport and Advice Hub in Brent. The Sport and Advice Hub is a space where 11-25 year old refugees and asylum seekers come to play football, cricket and other sports and also seek support with issues in their lives. It runs in Willesden every Wednesday from 4.45pm to 8pm.
The role would be a floating role between sports, board games and English class or on reception. So it is a chance to get involved in different activities!
You will be available to start w/c 20th May 2024.
In this role you will:
1. Provide a safe and welcoming environment for young asylum seekers and refugees
2. Help at the reception table with registration and finding out what kind of support the young people need (casework, mental health, immigration, social activities).
3. Help the Youth Development Worker and Coordinator to set up and run games and other activities at the youth club such as table tennis, cooking, board games, group discussions, feedback sessions.
4. Run a table where young people can practice English informally, contribute to sports activity, or support young people applying for jobs/volunteering
5. Assist the project staff to effectively deliver, monitor and evaluate the project.
6. Respect confidentiality and contribute to debriefs after the session.
7. If interested, to help on occasional trips locally and in central London (weekdays and/ or Saturdays).
PERSON SPECIFICATION
You will need to be able to demonstrate the following:
Essential • Enthusiasm and commitment to supporting young refugees and asylum seekers and to take part in activities
• Willingness to take part in safeguarding training (online)
• Experience of working or volunteering with young people
• Understanding and commitment to youth participation principles, as outlined in the attached document • Good communication skills
• Good team working and interpersonal skills
• A flexible approach
• Some understanding of the challenges faced by refugees, asylum seekers and migrants in the UK
• Be able to commit for at least 8 weeks.
• Be interested in youthwork and young people’s participation in decision making.
• Be interested in either doing sports, English or job applications with young people Desirable
• Ability to speak the following language(s): Pashto, Dari, Arabic, Tigrinya, Amharic, Vietnamese
• Experience of working or volunteering with refugees and asylum seekers or direct experience of the asylum system in the UK.
TO APPLY If you would like to apply for this position, please email your CV and a cover letter to us.
Interviews will take place online. Young Roots is committed to safeguarding and promoting the welfare of children and vulnerable adults. Successful applicants will be required to undertake a criminal record check via the Disclosure and Barring Service. A criminal record will not automatically prevent you from being considered for this role. Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination.
We welcome and encourage applications from people of all backgrounds. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from those within these communities
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Advice on how to contact can be found on our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.
About Youth Club:
Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games.
Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7BU.
About Sports Programme:
We work in partnership with Fulham Kicks to run a football session every Monday. We provide 1:1 sports advice to help build confidence and remove barriers by supporting young people to plan their journeys and accompanying them to join their first sessions. We find new sessions for young people at youth clubs, gyms and other sports providers. We arrange frequent trips to offer new sports to our young people including: boxing, yoga, trampolining and hopefully to go-karting.
We will also deliver a research project to sports providers, local authorities, support networks and other young people. The project will detail: (1) the accessibility barriers to sports faced by young people, (2) methods of best practice on including young refugees and asylum seekers, (3) funding and support options available from local authorities, and (4) what participatory 1:1 support looks like for young people.
About the role:
As a sports program volunteer, you would be helping young people to travel safely around London, to feel welcome in the city, to join in with sports activities where possible and to inspire young people to take part in sports. You will need to go on group trips to external sports providers and to attend our youth club occasionally. We welcome volunteers with any level of sporting ability, the only thing necessary is to be willing to give some sports a go when it is possible. Please note, some sessions you attend will be only for under 18’s, and so you will not always be allowed to take part, and then your role will only be to accompany. We are very happy to be flexible regarding which sessions you attend according to your interests.
We ask for a commitment of at least 1-2 sports sessions or youth club evenings every month. Our youth club runs every Wednesday from 6.00-8.00pm, the external sports trips will usually be weekday evenings. We are able to be flexible according to your schedule.
Tasks and responsibilities:
- To attend and contribute to volunteer de-briefs which occur after each session/trip.
- Providing feedback of your experience to contribute to the research project.
- To act as a positive role model and set standards of behaviour when volunteering with young people.
- To encourage and inspire young people to reach their full potential.
- To assist young people to both recognise and celebrate their achievements.
- To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.
- To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
- To occasionally research local sports providers to find sessions for our young people.
Requirements:
Essential:
To be 18 years or older;
- To be non-judgemental and able to engage with people from diverse cultural backgrounds;
- To be reliable and punctual;
- Excellent communication skills, especially with people with varying levels of English;
- To be passionate about sports and helping young people to access sports.
- Current resident of the UK;
- Able to provide five years’ worth of addresses, and willing to undergo a DBS check;
- Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role
Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm – 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon – 2pm once every 3 months.
Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.
Desirable:
- Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish.
Through volunteering with us you will:
- Meet new members of your local community;
- Learn about different cultures;
- Learn about issues relating to refugees and people seeking asylum and their ability to access sports in London;
- Work as part of a friendly, welcoming team;
- Develop your skills and competencies;
- Be able to access relevant training;
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Youth ‘GRS’ casework volunteer
Team: Casework
Supervised by: Youth caseworker
Location: Tooting Hub on a Wednesday afternoon (between 12:30-18:00pm)
Time commitment: 2.5 hours a week, we ask that volunteers commit for a minimum of 6 months
About CARAS :
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation, we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About CARAS Casework:
CARAS works with adults and young people of a refugee and asylum seeker background to find solutions to their problems. There are two separate sub-teams within the Casework team; young people and adults. We support young people to navigate the asylum system, understand their rights and entitlements, access education, connect with services and realise their goals. We are a non-specialist casework and advocacy service, so we work in close partnership with other local organisations to whom we refer people with more complex issues.
Using the empowerment model, our casework service embodies CARAS’ values of ‘with not for’, always striving to ensure people are armed with the information and resources they need to make decisions and take action for themselves.
About CARAS GRS:
CARAS runs a “Get Ready for School” (GRS) programme for newly arrived Unaccompanied Asylum-Seeking Children who are eligible for statutory education but do not yet have a place in school or college. The programme helps young people prepare for mainstream education by offering six hours a week of classroom-based ESOL learning alongside numeracy, digital literacy, and study skills. These sessions take place on a Monday and a Wednesday.
Under statutory guidelines, a looked-after child in year 11 or below must be placed in full-time education within 20 school days.1 If the young person is out of education for longer than four weeks, they can continue attending Get Ready for School for up to 12 weeks, with CARAS additionally offering the young person and their support network help from our Casework team to ensure that they are accessing full-time education as soon as possible.
About the Role:
We are currently recruiting for 3 volunteers to join our Youth Casework team as a GRS needs assessment caseworker.
The purpose of the Youth ‘GRS’ Casework volunteer role is to support young people with a refugee or asylum-seeking background to understand their rights, access information and services, and ultimately, take control of their own lives. You will work with individuals to complete a needs assessment to establish what support they may need alongside GRS. You will work with individuals to address problems they may face relating to, among other issues, asylum information, accessing healthcare and education, accessing support from their local authority, and finding activities and opportunities. There are often supplementary referrals that come out of the GRS needs assessments that will need equal care and attention from volunteers.
On occasion, you will offer support to the GRS team to support young peoples’ learning journey and develop a wider understanding of the GRS programme.
You will start from an understanding that individuals are always best placed to solve their own problems, and often need nothing more than to talk out a problem and find the solution themselves. When helpful, you will provide information to clarify and support to take action.
The GRS volunteer will attend our community space in Tooting Hub on Wednesday afternoons for 2.5 hours between 12:30-18:00pm. Volunteer caseworkers have 1:1 appointments, either in person or by phone, with CARAS members. Volunteers also support administrative tasks such as updating our databases, collating resources, and creating information guides.
Youth Casework Volunteer Tasks and Responsibilities:
Working in an empowering way with individuals and promoting their independence through goal-setting.
Supporting people to develop their knowledge of rights and entitlements.
Assisting with filling out forms.
Signposting and referring to other services and organisations.
Gathering information from experts and disseminating information to people in an accessible manner.
Engaging in collaborative internet and phone research on services, organisations, and grants.
Flagging safeguarding concerns and other issues where further support is required.
Keeping accurate case notes.
Supporting to maintain our signposting database.
Researching and collating resources.
Working collaboratively as a team and assisting in shaping the Youth Casework project.
Adhering to CARAS Confidentiality Policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements (all experience can be from paid or voluntary roles):
Essential:
Excellent communication skills, especially with people with varying levels of English.
Confidence in using IT (Microsoft Office, Outlook, Zoom, Google Search, online forms)
To be non-judgemental and able to engage with people from diverse backgrounds;
A commitment to confidentiality and data protection
Thorough with good attention to detail
Reliable
A high level of spoken and written English
Ability to gather information from people in a sensitive way
A calm, friendly, kind, and patient approach
Enjoyment in speaking to new people
A commitment to working in an empowering way
Able to maintain boundaries
Able to work autonomously
Currently resident in the UK
Desirable:
Experience in doing 1:1 advice work/casework
Working knowledge or experience of relevant law and policy around asylum support, the asylum process, rights, and entitlements for people seeking asylum.
Direct experience of the UK immigration system.
Past experience of working with people seeking asylum.
Proficiency in one or more of the following languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu, or Vietnamese.
We will prioritise applicants with lived experience of the asylum process.
Benefits of Volunteering:
· Learn about issues relating to refugees and people seeking asylum.
· Work as part of a friendly, welcoming team.
· Develop your skills and competencies.
· Be able to access relevant training, including safeguarding training.
Obtain a reference from us relating to your placement after 3 months regular volunteering.
All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role.
To Apply:
Applicants will have an informal meeting with the Youth caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP.
Successful applicants will be required to complete 2 hours of online general CARAS induction and 2 hours of online safeguarding training and specialist Casework volunteer training before commencing their placement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Adult Casework Volunteer - Role description
Role: Adult Casework Volunteer
Team: Casework
Supervised by: Adult caseworker
Location: Tooting office on a Thursday afternoon (2-5.30pm)
Time commitment: 3.5 hours a week, we ask that volunteers commit for a minimum of 6 months
About CARAS :
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do
About CARAS casework:
CARAS works with adults and young people of a refugee and asylum seeker background to find solutions to their problems. There are two separate sub-teams within the Casework team; young people and adults. We support adults to navigate the asylum system, understand their options, access benefits, connect with services and realise their goals. We are a non-specialist casework and advocacy service, so we work in close partnership with other local organisations to whom we refer people with more complex issues.
Using the empowerment model, our casework service embodies CARAS’ values of ‘with not for’, always striving to ensure people are armed with the information and resources they need to make decisions and take action for themselves.
About the Role:
We are currently recruiting for 2 volunteers to join our Adult Casework team.
The purpose of the Adult Casework volunteer role is to support adults with a refugee or asylum seeking background to understand their rights, access information and services, and ultimately, take control of their own lives. You will work with individuals to address problems they may face relating to, among other issues, asylum support, accessing healthcare and education, access to legal advice and finding activities and opportunities.
You will start from an understanding that individuals are always best placed to solve their own problems, and often need nothing more than to talk out a problem and find the solution themselves. When helpful, you will provide information to clarify and support to take action.
The Adult Casework team hold a support session at our office in Tooting on Thursday afternoons from 2-5.30pm. Volunteer caseworkers have 1:1 appointments, either in person or by phone, with CARAS members. These can be related to a range of topics. Currently our biggest areas of work are around housing for people seeking asylum, access to college, nursery/school places for children, referrals to mental health providers, searches and signposting to activities, finding solicitors and supporting people to apply for bus passes and ID cards. Volunteers also support with administrative tasks such as updating our databases, collating resources and creating information guides.
Adult Casework Volunteer Tasks and Responsibilities:
-
Working in an empowering way with individuals and promoting their independence through goal-setting.
-
Supporting people to develop their knowledge of rights and entitlements.
-
Assisting with filling out forms
-
Signposting and referring onto other services and organisations.
-
Gathering information from experts and disseminating information to people in an accessible manner.
-
Engaging in collaborative internet and phone research on services, organisations and grants.
-
Flagging safeguarding concerns and other issues where further support is required.
-
Keeping accurate casenotes
-
Supporting to maintain our signposting database
-
Researching and collating resources
-
Working collaboratively as a team and assisting to shape the Adult Casework project.
-
Adhering to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
Essential
-
Experience of doing 1:1 advice work/casework.
-
Excellent communication skills, especially with people with varying levels of English.
-
Confidence in using IT (Microsft office, outlook, zoom, Google search, online forms)
-
To be non-judgemental and able to engage with people from diverse backgrounds;
-
A commitment to confidentiality and data protection
-
Thorough with good attention to detail
-
Reliable
-
A high level of spoken and written English
-
Ability to gather information from people in a sensitive way
-
A calm, friendly, kind and patient approach
-
Enjoyment in speaking to new people
-
A commitment to working in an empowering way
-
Able to maintain boundaries
-
Able to work autonomously
-
Currently resident in the UK
Desirable
-
Working knowledge or experience of relevant law and policy around asylum support, the asylum process, rights and entitlements for people seeking asylum
-
Experience of working with interpreters
-
Direct experience of the UK immigration system.
-
Past experience of working with people seeking asylum
-
Proficiency in one or more of the following languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu or Vietnamese.
We will prioritise applicants with lived experience of the asylum process
Benefits to Volunteering:
-
Learn about issues relating to refugees and people seeking asylum;
-
Work as part of a friendly, welcoming team;
-
Develop your skills and competencies;
-
Be able to access relevant training, including safeguarding training.
-
Obtain a reference from us relating to your volunteering
All volunteers must complete a basic DBS check for volunteers working with adults and attend training with us before starting. You will also receive training and support relevant to your specific role.
To Apply:
To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.
Applicants will have an informal meeting with the Adult caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP.
Successful applicants will undergo training and induction with our team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Youth casework volunteer
Team: Casework
Supervised by: Youth caseworker
Location: Tooting Hub on a Wednesday afternoon (13:30-16:00pm or 18:30-21:00pm)
Time commitment: 2.5 hours a week, we ask that volunteers commit for a minimum of 6 months
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation, we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About CARAS Casework:
CARAS works with adults and young people of a refugee and asylum seeker background to find solutions to their problems. There are two separate sub-teams within the Casework team; young people and adults. We support young people to navigate the asylum system, understand their rights and entitlements, access education, connect with services and realise their goals. We are a non-specialist casework and advocacy service, so we work in close partnership with other local organisations to whom we refer people with more complex issues.
Using the empowerment model, our casework service embodies CARAS’ values of ‘with not for’, always striving to ensure people are armed with the information and resources they need to make decisions and take action for themselves.
About the Role:
We are currently recruiting 3 volunteers to join our Youth Casework team.
The purpose of the Youth Casework volunteer role is to support young people with a refugee or asylum-seeking background to understand their rights, access information and services, and ultimately, take control of their own lives. You will work with individuals to address problems they may face relating to, among other issues, asylum support, accessing healthcare and education, access to legal advice and finding activities and opportunities.
You will start from an understanding that individuals are always best placed to solve their own problems, and often need nothing more than to talk out a problem and find the solution themselves. When helpful, you will provide information to clarify and support to take action.
The Youth Casework team hold a support session at our community space in Tooting Hub on Wednesday afternoons from 13:30-16:00pm and evenings from 18:00-21:00pm. Volunteer caseworkers have 1:1 appointments, either in person or by phone, with CARAS members. These can be related to a range of topics. Currently, our biggest areas of work are around social care, the National Transfer Scheme, access to college, nursery/school places for children, referrals to mental health providers, searches, and signposting to activities, finding solicitors and supporting people to apply for bus passes and ID cards. Volunteers also support administrative tasks such as updating our databases, collating resources, and creating information guides.
Youth Casework Volunteer Tasks and Responsibilities:
Working in an empowering way with individuals and promoting their independence through goal-setting.
Supporting people to develop their knowledge of rights and entitlements.
Assisting with filling out forms.
Signposting and referring to other services and organisations.
Gathering information from experts and disseminating information to people in an accessible manner.
Engaging in collaborative internet and phone research on services, organisations, and grants.
Flagging safeguarding concerns and other issues where further support is required.
Keeping accurate case notes.
Supporting to maintain our signposting database.
Researching and collating resources.
Working collaboratively as a team and assisting in shaping the Youth Casework project.
Adhering to CARAS Confidentiality Policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements (all experience can be from paid or voluntary roles):
Essential:
Excellent communication skills, especially with people with varying levels of English.
Confidence in using IT (Microsoft Office, Outlook, Zoom, Google Search, online forms)
To be non-judgemental and able to engage with people from diverse backgrounds;
A commitment to confidentiality and data protection
Thorough with good attention to detail
Reliable
A high level of spoken and written English
Ability to gather information from people in a sensitive way
A calm, friendly, kind, and patient approach
Enjoyment in speaking to new people
A commitment to working in an empowering way
Able to maintain boundaries
Able to work autonomously
Currently resident in the UK
Desirable:
Experience in doing 1:1 advice work/casework
Working knowledge or experience of relevant law and policy around asylum support, the asylum process, rights, and entitlements for people seeking asylum.
Direct experience of the UK immigration system.
Past experience of working with people seeking asylum.
Proficiency in one or more of the following languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu, or Vietnamese.
We will prioritise applicants with lived experience of the asylum process.
Benefits of Volunteering:
· Learn about issues relating to refugees and people seeking asylum.
· Work as part of a friendly, welcoming team.
· Develop your skills and competencies.
· Be able to access relevant training, including safeguarding training.
Obtain a reference from us relating to your placement after 3 months regular volunteering
All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role.
To Apply:
Applicants will have an informal meeting with the Youth caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP.
Successful applicants will be required to complete 2 hours of online general CARAS induction and 2 hours of online safeguarding training and specialist Casework volunteer training before commencing their placement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in South West London, and helps them to play their full part in the community. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives.
We offer a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background, providing them the tools they need to build lives filled with value, meaning and purpose in the UK. Our activities for adults include currently include: ESOL classes; sports; women’s creative writing; women’s coffee morning, and casework.
About the CARAS Adult Team:
In the post-pandemic environment, CARAS is responding to the role of digital literacies in our programme delivery to learners of asylum-seeking and refugee background. In contrast to the UK essential Digital skills framework, we have built in language inclusion to create a participatory learning course for Essential Digital Literacies for learners who are new to reading and writing in English. The individuals joining CARAS are highly diverse, with different countries of origin, linguistic and educational backgrounds. We have observed over the last year that many CARAS community members have limited digital skills, particularly in regard to using computers. Community members have highlighted that computers are important for many individuals to achieve their educational and employment goals, whilst increasing confidence and independence. We have co-designed a digital skills program in partnership with CARAS community members to improve computer literacy and skills, focusing on basic computer literacy.
About the Role:
We are seeking two volunteers based in London to teach our lively computer classes in Tooting every Monday 9:00-11:00. Volunteers will lead the sessions with guidance from the CARAS ESOL Teacher and will work closely with our community members to build their skills and confidence using computers. The Digital Literacies course at CARAS is built around Pre-entry to Entry 2 levels in English. Volunteers will be supporting individuals with tasks such as: getting to know how to use a computer, using the internet, setting up an email address, and using Microsoft office. We intend to fold employability sessions, including CV writing and job searching, into these sessions.
Volunteer Tasks and responsibilities:
· Lead on the delivery of sessions with support from CARAS’s Essential Digital Skills Teacher.
· Assist with the logistical set up of the sessions, supporting CARAS staff where needed.
· Work collaboratively as a team and assisting to shape the project.
· Create class registers and records as required.
· To attend and contribute to volunteer pre- and de-briefs at each session.
· To act as a positive role model and set standards of behaviour when volunteering.
· Support people to develop their knowledge and skills and encourage and inspire participants to reach their full potential.
· To assist participants to both, recognise and celebrate their achievements.
· To challenge negative attitudes and behaviour in an appropriate manor.
· Advocate for the rights of asylum seekers, refugees and migrants with not for them.
· Adhering to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
· To be non-judgemental, and able and willing to engage with people from diverse cultural backgrounds.
· To be female identifying.
· Have a good understanding of how to use a computer.
· To be reliable and punctual.
· Excellent presentation and communication skills, especially with people with varying levels of English.
· Commitment to support people seeking asylum to take control of their asylum journey.
· Ability to volunteer every Friday for a minimum of three months.
· Current resident in the UK.
· Ability to work in Tooting SW17.
· To provide five years’ worth of addresses and be willing to undergo a DBS check.
· To attend CARAS General and Safeguarding Training sessions.
· To be 18 years or older.
Through volunteering with us you will:
· Meet new members of your local community
· Learn about different cultures
· Learn about issues relating to refugee and asylum seekers
· Work as part of a friendly, welcoming team
· Develop your skills and competencies
· Be able to access relevant training, including safeguarding
To Apply:
To apply for this opportunity, download and complete the CARAS volunteer application form from the CARAS website using this volunteer role description to inform your answers.
Successful applicants will have an informal meeting with a member of the CARAS staff team. These meetings will be on a rolling basis so apply ASAP!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.
About the Role:
CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face youth Digital ESOL classes in Tooting on Mondays and Wednesdays.
Study programme in English, Maths, Digital skills and Cooking: Monday 10am to 3pm
Study programme in English, Maths and Digital skills: Wednesday 10am to 6pm
You can apply to volunteer in one or more sessions. Each session lasts 2 hours.
Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.
Volunteer tasks and responsibilities:
Providing learners with one-to-one or small group support within ESOL classes;
Help young people to build confidence in digital literacy;
Helping to set up the classroom and provide learners with classroom resources;
Helping create “learner portraits” to understand their strengths and areas of interest;
Engaging learners in informal conversations or games during breaks to help them practice their conversational English.
Checking the session plan aims with the lead teacher and assisting learners achieve them;
Attending and contributing to volunteer debriefs after each session;
Making use of any community languages you may know to help students during the class;
Working collaboratively as a team and helping to shape the project;
Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;
Assisting participants to recognise and celebrate their achievements;
Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.
Requirements:
Essential:
To be 18 years or older;
Able to travel to our community centre in Tooting (travel expenses can be reimbursed);
An interest in education and English language teaching;
To be non-judgemental and able to engage with people from diverse backgrounds;
To be reliable and punctual;
Excellent communication skills, especially with people who are new to English;
The ability to volunteer on Monday mornings and Wednesday afternoons/evenings during Wandsworth term time for a minimum of three months;
Implementing safety measures to keep classes COVID secure;
Currently resident in the UK;
Able to provide five years’ worth of addresses, and willing to undergo a DBS check;
Able to attend volunteer induction training (online) prior to start of role
Desirable:
Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish.
Through volunteering with us you will:
Gain experience of English language teaching;
Meet new members of your local community;
Learn about different cultures;
Learn about issues relating to refugees and people seeking asylum;
Work as part of a friendly, welcoming team;
Develop your skills and competencies;
Be able to access relevant training, including safeguarding training.
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London, helping them to play their full part in the community. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK.
To Apply:
To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
CARAS is a leading refugee charity in Southwest London, providing firm foundations for new-arrival asylum seekers to build happy and successful lives. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives.
We provide person-centred educational, social and casework support to over 600 young people and adults across South London each year, recognising the moment of arrival as one of opportunity. Our work provides individuals with essential support to build language and employability skills, develop social networks and friendships, and access essential services such as legal and mental health services. Our work has multi-generational impact, providing forced migrants with early interventions to support language and skill acquisition, tackling the root causes of socio-economic marginalisation by supporting social inclusion and future labour market access.
Volunteering with CARAS – our Community of Welcome:
CARAS has a proud history of volunteers helping us deliver our charitable aims. Volunteers are an essential part of the CARAS community, bringing skills, insights, experience, different languages, and enthusiasm to the roles. Community members tell us the welcome by volunteers is so important in an often hostile world. It helps them feel safe and wanted. Community is at the heart of all we do, and we could not deliver the projects we do without the enormous contribution that volunteers bring.
About CARAS Adult Programme:
Alongside educational and casework support, CARAS has a thriving social program of weekly activities, from women’s yoga, to creative coffee afternoons, sports sessions and workshops, designed and built in collaboration with our community, volunteers and local partners. Most people we work with in the adult team are waiting for a decision on their asylum claim, are accommodated in cramped and inadequate hotels contracted by the Home Office for up to – and sometimes more than – 2 years whilst they wait for a decision on their asylum claim. During this time, they are eligible for only £8.86 per week and are prohibited from working. This is an incredibly stressful and disempowering period for those seeking asylum. Against this backdrop, our social activities exist as spaces of welcome, for people to come and make meaningful connections, build confidence and importantly – have fun!
About the Trips and Holiday Activities Project:
Alongside our weekly timetable of term time activities, we run trips across London during the school holidays. These are always chosen and planned together with our community members, and so far have included trips to famous parks, museums, galleries, and the theatre. We know from our community members how important these trips are; they are a chance to explore parts of the city that would otherwise be inaccessible, and to feel more at home in the city. As one community member told us, ‘to discover new places…this makes us feel included’. They are an opportunity to learn something new with others, to meet new people, relax and have fun.
About the Role:
To support us with these trips and holiday activities, we are looking for friendly, welcoming, enthusiastic and proactive volunteers. You will support us practically to ensure the trips run smoothly and on time, but also will be an essential part of our community of welcome – to chat and get to know our community members, and make sure everyone feels included and is having a good time.
We intend to hold 2 trips in the Easter holidays, and up to 5 trips in the summer holidays. These will all be in locations across London, most likely during daytime hours. We will also run a combination of adult-only and child-friendly trips across the year – this is what our community have told us they want! We usually have a group of 10-20 community members and will always have at least one CARAS staff member present too.
Ideally, we are looking for volunteers who are flexible during school holidays and can attend at least 3 trips throughout the year, though we may consider those who might only be able to volunteer on a one-off basis.
Tasks and Responsibilities:
To attend CARAS trips as and when you are available to do so.
To support with the logistics of travelling to and from the trip location.
To keep an eye on the general health and wellbeing of our Community Members and report any concerns to the CARAS staff member present.
To encourage positive connections between people and the places we are visiting, opening up conversations to learn about each other.
On family-friendly trips, to assist where needed with the supervision of children present (alongside parents)
Requirements – Essential:
To be 18 years or older;
To be non-judgemental and able to engage with people from diverse cultural backgrounds;
To be reliable and punctual;
To be welcoming, friendly part of the group, and to make sure our community members have the best and most fruitful time possible at the locations we visit.
Excellent communication skills, especially with people with varying levels of English;
Current resident of the UK;
Able to provide five years’ worth of addresses, and willing to undergo a DBS check;
Able to complete compulsory volunteer induction training (online) general and safeguarding via 2 self-paced induction training webinars prior to the start of role;
Requirements – Desirable:
Knowledge of community languages, such as Farsi, Arabic, Tigrinya, Amharic, Somali and Spanish.
Through volunteering with us you will gain:
An opportunity to connect with and learn from a vibrant and diverse community of people who are new to the city;
A chance to share your knowledge of the city and places of interest with our community;
A deeper understanding of the experiences, challenges, and strengths of those seeking asylum here;
A deeper understanding of language-inclusive practices in multi-lingual groups;
Develop your skills and competencies;
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
CARAS is a leading refugee charity in Southwest London, providing firm foundations for new-arrival asylum seekers to build happy and successful lives. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges and to help them rebuild their lives.
We provide person-centred educational, social and casework support to over 600 young people and adults across South London each year, recognising the moment of arrival as one of opportunity. Our work provides individuals with essential support to build language and employability skills, develop social networks and friendships, and access essential services such as legal and mental health services. Our work has a multi-generational impact, providing forced migrants with early interventions to support language and skill acquisition, and tackling the root causes of socio-economic marginalisation by supporting social inclusion and future labour market access.
Volunteering with CARAS - our Community of Welcome:
CARAS has a proud history of volunteers helping us deliver our charitable aims. Volunteers are an essential part of the CARAS community, bringing skills, insights, experience, different languages, and enthusiasm to the roles. Community members tell us that welcome by volunteers is so important in an often hostile world. It helps them feel safe and valued. Community is at the heart of all we do, and we could not deliver the projects we do without the enormous contribution that volunteers bring.
About the CARAS Adult Programme:
Alongside educational and casework support, CARAS has a thriving social Programme of weekly activities, from women’s yoga to creative coffee afternoons, sports sessions and workshops, designed and built in collaboration with our community, volunteers and local partners. Most people we work with in the adult team are waiting for a decision on their asylum claim, and are accommodated in cramped and inadequate hotels contracted by the Home Office for up to – and sometimes more than – 2 years whilst they wait for a decision on their asylum claim. During this time, they are eligible for only £8.86 per week and are prohibited from working. This is an incredibly stressful and disempowering period for those seeking asylum. Against this backdrop, our social activities exist as spaces of welcome, for people to come and make meaningful connections, build confidence and importantly - have fun!
Connecting community members to volunteering:
Whilst many of our community members are prohibited from working whilst waiting for a decision on their claim, they can volunteer. However, there are many linguistic, cultural and practical barriers to being able to actually access volunteering opportunities. We work with our community members to try to find interesting and high-quality volunteering roles that are accessible and fulfilling. We know from experience that connecting our community members to volunteering can have a huge positive impact on their well-being, confidence, and preparedness for future careers and education in the UK. However, as a small team, we do not have the capacity we need to be able to provide more personal, tailored support to respond to the huge range of skills, interests and experience. This is where you come in!
Volunteering connector role:
As the volunteering connector, you will work 1-2-1 with CARAS community members to understand what roles people are interested in and will liaise with suitable providers and partners to connect them to these roles. Part of your role will also be to explain to community members what volunteering means, including the boundaries and expectations of volunteering, as well as what rights volunteers have in the UK. This is important to ensure the volunteering placements are valuable for both community members and the organisations they volunteer with.
We are looking for someone who is warm, compassionate, proactive and efficient. You will be good at building trusting relationships quickly and taking the initiative to make connections across the local area to find suitable opportunities. You will take a person-centred approach that places focus on our community members’ existing skills, priorities and goals to make decisions together about the best course of action.
We are looking for volunteers who can commit to 3 hours per week and can come to our Tooting-based office. Wednesday afternoon is our preference but we are open to being flexible with timetabling for the right candidate.
Tasks and responsibilities:
To work with CARAS community members to understand their interests, experience and goals relating to volunteering;
To support our CMs with their applications to these organisations and ensure smooth referral pathways;
To work together with external providers to find suitable and accessible volunteer roles;
To research possible new volunteering organisations that are willing and appropriate;
To support community members to recognise and celebrate their achievements;
To adhere to CARAS Child Protection procedures, Confidentiality Policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant;
To keep CARAS database records up to date to support the adult team, as well as for monitoring and evaluation
Requirements - Essential:
To be 18 years or older;
Current resident of the UK;
To be non-judgemental and able to engage with people from diverse cultural backgrounds;
To be reliable and punctual;
To have an interest in building and strengthening community in London;
Excellent communication skills, especially with people with varying levels of English;
To be able to dedicate 3 hours a week to CARAS’ volunteering connections for minimum 3 months;
Able to provide five years’ worth of addresses, and willing to undergo a DBS check;
Able to complete compulsory volunteer induction training (online) in general and safeguarding prior to the start of the role.
Please note that volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm – 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12pm – 2pm once every 3 months. Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.
Requirements - Desirable:
Knowledge of community languages, such as Farsi, Arabic, Tigrinya, Amharic, Somali and Spanish
Experience working with people who are seeking asylum in the UK;
Personal experience of volunteering in any sector or organisation that can inform this role
Through volunteering with us you will:
Meet and meaningfully support new members of your local community;
Learn about issues relating to refugees and people seeking asylum;
Work as part of a friendly, welcoming team;
Develop your skills and competencies;
Be able to access relevant training;
Be able to request a reference after 3 months regular volunteering
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Trustee role for Zubeda Welcome is intergral for our organisation's strategic development. As a Trustee you will ensure that Zubeda Welcome fulfils:
- its duty to its beneficiaries and delivers its vision, mission and values
- its duties and carries out effective governance of the charity
- To act as an ambassador for the charity and its work, vision, mission and values
Zubeda Welcome is an award winning, faith-based UK registered charity no. 1198710 set up to support refugee children in the UK. Zubeda Welcome’s niche focus is to support refugees with madrasa (Islamic school) fees to help them retain their faith. Collectively, our initiative seeks to empower refugee children to overcome the barriers posed by displacement. By nurturing their faith, facilitating islamic education to help them retain and strengthen their deen and Muslim identity. The ripple effects extend beyond the individual child, positively impacting families and fostering a sense of community that transcends cultural and religious boundaries.
Ultimately, our goal is to pave the way for a brighter and more hopeful future for these resilient young muslim individuals as they navigate the challenges of rebuilding their lives in a new environment. By ensuring access to high-quality Islamic education, we anticipate that refugee and asylum seeker children will develop a profound understanding of their faith within the UK context. This not only fosters a sense of belonging and connection to their religious identity but also instils confidence in themselves and their community. As a result, parents will naturally integrate into the community, receiving support and valuable information for rebuilding their lives. There are approximately 365,000 refugee and asylum seekers in the UK (UNHCR,2022), of which more than half are muslim. Visit our website for more information.
Trustee responsibilities :
- Give strategic direction to the charity, developing and setting overall strategy and policy, defining goals and setting targets and evaluating performance against agreed targets
- Work collaboratively with all trustees and the executive, supporting the delivery of our strategic priorities
- Ensuring that the charity’s governance is of the highest possible standard
- Zubeda Welcome’s strategic priorities are financially appraised and budgets are aligned to both short-term and long-term objectives
- Support the Board’s duty to ensure proper accounting records are kept; financial resources are controlled, invested and efficiently spent in line with governance, legal and regulatory requirements
- Ensuring compliance with legal, statutory and regulatory responsibilities
- Act as an ambassador for Zubeda Welcome, representing the charity at meetings and facilitating network and funding opportunities as these arise
- Take some responsibility for fundraising, whether that be through utilising your own network for funding opportunities or supporting fundraising activities
- Use professional expertise and experience to provide guidance and advice on the development, management and impact assessment of existing and new programmes and projects
- Use professional expertise and experience to provide guidance and advice on potential partnership opportunities to broaden our reach and increase our impact
- Review planning/budgeting processes in participation with the Board and constructively challenge where required
- Be actively involved in recruitment of new talent for the charity e.g. increasing our volunteer and employee capacity
- Maintain oversight of the charity’s fundraising
- Acting as guardians of the charity’s assets, both tangible and intangible, taking all due care over their security, deployment and proper application.
- * Please also familiarise yourself with the Government’s guidance on being a Trustee.
The client requests no contact from agencies or media sales.
Boost Up is a new youth homelessness charity that works to help young people who are homeless, or at risk of homelessness in London find accommodation and create a safe home. Too many young people experience homelessness as they cannot afford the market rent for housing and are priced out of the market.
Our organisation’s role is to address this in part through providing a ‘Boost Up’ payment, a time limited monthly payment that covers the disparity between the housing benefit rate and the market rate, allowing those who normally lack financial support to live in the city, as well as acting as a non-profit gurantor service. This is especially the case for those who are younger who are only entitled to a very low level of Benefits. We also work with clients to take steps into employment and become financially independent within one year affording the rent themselves.
To join the Board of Trustees you should have a passion to help those who are homeless or at risk of homelessness, an understanding of the issues faced by homeless people and the difficulties they experience in accessing services that are fully responsive to their needs. You should have the drive and desire to enable Boost Up to deliver for its stakeholders and drive it forward.
We are looking forward to welcoming up to three new trustees to our board. The Trustees are responsible for the overall governance and strategic direction of the charity, its financial health and developing the organisation’s aims, objectives and goals.
We are looking for people to volunteer as Trustees who have an understanding of the challenges around the running of a small and growing charity and who have some of the following skills. This is an unpaid role.
· We are looking for people who have a commitment to the organisation and willingness to devote the necessary time and effort to the role
· A willingness to bring energy, enthusiasm, to listen to others and share your views and opinions, and broaden the diversity of thinking on our board
· An ability to work effectively as a member of a team
· An understanding of and/or experience of working within one of the following roles: Safeguarding, housing or homelessness support, fundraising, financial management, marketing, digital skills, legal or governance.
· Lived experience of homelessness or experience as a service user is desirable but not essential in order to understand the issues and challenges facing clients.
· Experience of being a Trustee, ideally in the third sector, and an understanding of the legal responsibilities and liabilities of a Trustee is desirable but not essential.
Key Responsibilities:
Attend 6 board meetings per year and contribute actively, providing guidance and oversight on the organisation's strategic direction and delivery of its aims and objectives.
Review and approve budgets, financial reports, and fundraising plans.
Support the fundraising efforts of the organisation and act as an ambassador promoting its mission and values.
Ensuring that the organisation complies with its governing document, charity law, company law, employment law and any other relevant legislation or regulations
Why Join us at Boost Up
Make a Positive Difference: As a Trustee, you'll join us in making positive change and supporting young people ensuring they are not marginalised and are enabled to flourish reaching their best potential.
To apply, please send a description of your reasons for applying for the role of trustee at Boost Up and how you meet the skills and experience requirements. Please accompany this with your CV, if you have one.
Local Welcome makes it fun and easy for people to cook and eat with refugees in their community.
We’re looking for a new trustee to support us through a time of challenge and opportunity, as we simultaneously navigate the changing landscape of refugee support in the UK, and manage strategic changes in the charity’s financial model and service delivery.
You’ll be joining a friendly board with 3-5 other trustees with different backgrounds, expertise and experience. Some on the board have been with us from our early days, and others are more recent appointments. Two board members are Local Welcome leaders themselves. A key area of focus will be to help lead the organisation through the change management process mentioned above.
Our ultimate goal is to be a 100% membership-funded organisation. Our current strategy paves our way to achieve this once we’ve scaled from 7 groups to 50.
We have a small, committed team of 3 members of staff, and 1 freelancer, co-led by our Finance Manager and Product and Operations Manager. Both members of the management team have worked at Local Welcome for over 6 years. We’re really proud of our team and what they’ve achieved so far, and we’re excited about what the future holds for us.
Local Welcome supports community leaders to grow diverse membership groups that cook, eat, and take action, together.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations. The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK. This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
The client requests no contact from agencies or media sales.
Trustee – Role Description
We want trustees to bring their own unique experiences and skills to Soundabout. As well as their unique contributions there are some things that all trustees need to do:
-
Prepare for Board meetings by taking time to read documents in advance
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Play a proactive role in working groups and sub-committees
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Attend four board meetings and one away day each year
plus project visits, events and other meetings as and when
required.
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Make sure Soundabout has a clear plan to meet the goals
set out in its governing document and works towards
meeting those goals
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Contribute to strategic thinking and planning, particularly
regarding future direction
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Make sure the charity follows all rules that say how it should
be run, including charity law and best practice guidance
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Make sure Soundabout only uses its money and resources
to meet its goals and not any other activities
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Look after the wellbeing of those who are linked with
Soundabout
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Act as an ambassador for Soundabout
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Make sure the charity is well run, and has the right
arrangements in place to show how it does this
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Self-motivated and organised
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(Governance experience welcomed but not essential)
The client requests no contact from agencies or media sales.