Young Women Service Administrator Jobs in Edinburgh
About LMK
Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.
LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 25,000 young people over the next three years. We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops.
Key to our success is raising LMK’s profile and ensuring that our content enables us to connect with our key audiences, increasing our profile within communities, and building engagement on our website and social media channels.
We have:
✔ A clear plan of who we want to target through our work over the next 3 years
✔ An engaged leadership team and Board of Trustees
✔ Evidenced outcomes, rich data/statistics and compelling stories
✔ Diversity and strong social purpose
✔ A new organisational strategy that sets our vision from 2024-2027
Job Description
The purpose of this role is to raise LMK’s profile and to engage LMK’s stakeholders in our services, campaigns and fundraising efforts by delivering impactful content across all of our online and offline communication channels in alignment with our vision, mission and strategic objectives. With a keen eye for detail and a passion for creating quality communications, you will lead our PR and media work, be skilled in creating engaging video content and add your expertise to developing and delivering our social media, website and stakeholder communications.
Reporting to our CEO, the successful candidate will job-share with our established 2 day-per week Marketing & Communications Manager. As a member of LMK’s core staff team, you will work with LMK staff, LMK Leaders (youth workers who deliver our workshops to young people), members of our Youth Advisory Board, trustees and key stakeholders to develop and implement our brand, marketing and social media strategy.
Key Responsibilities
Marketing & Brand
- Co-develop LMK’s marketing strategy, leveraging key stakeholder input and action plans to support it
- Co-ownership of the execution of all marketing activities and materials, ensuring they reflect the brand and the values of the charity
- Lead the planning and execution of PR and media campaigns, leveraging media contacts, ensuring LMK has engaging media materials and our spokespeople are fully prepared to maximise media opportunities
- Be a brand guardian, responsible for the consistent use of visual identity, tone and messaging in our external materials, working with our graphic designer to support teams across LMK with branding
Communications, Content Development & Execution
- Co-ownership of the execution of all communications and content development
- Lead on the creation of engaging video content that can be used across communications platforms
- Working with the wider team, produce communications materials for supporters and key stakeholders in conjunction with the fundraising team
- Source and write up regular impact stories from across the organisation that reflect our strategic objectives which can be used in a variety of channels
- Be responsible for tracking the impact of marketing & communications, sharing reports with the team and Board of Trustees
Digital
- Grow and expand LMK’s social media presence onto new platforms (e.g. TikTok, SnapChat, Bluesky) whilst expanding existing presence on Instagram, Facebook, LinkedIn
- Monitor social channels daily, checking for messages/comments
- Co-manage the website as a key marketing channel, creating engaging content, optimising for SEO, overseeing website design updates, coordinating with developers on technical aspects, and analysing website traffic
Overall
- Comply with LMK policies and procedures relating to safeguarding, health & safety, confidentiality, complaints and data protection
- Work in a way that celebrates diversity, upholds LMK values and respects everyone LMK interacts with
Person specification
- Excellent written and verbal communication skills
- Experience of developing messages/content for different audiences effectively and across different platforms including social media, websites, newsletters and emails
- Evidence of success in developing and executing PR strategies, including securing and maximising media opportunities
- Highly organised to manage a diverse workload with excellent time management and project management skills
- Experience of using a social media management tools e.g. Buffer, Asana, Hootsuite and communications tools e.g. Mailchimp
- Experience in creating and editing video content, using Canva or an equivalent design programme
- A knowledge of the Violence Against Women and Girls sector, Education sector or working with young people would be preferable, although not essential
Safeguarding
This role is subject to a basic DBS check.
In return for your dedication, we will offer you
✔ The opportunity to help prevent relationship abuse and domestic violence in
young people
✔ A diverse, bold and collaborative culture
✔ A commitment to supporting continuous professional development
✔ Working from home
✔ A genuinely flexible working environment
✔ Pension of 6%
✔ 32 Days of annual leave, (including bank holidays) – pro-rated for this role
✔ Employee Assistance Programme
The client requests no contact from agencies or media sales.
About Tender
Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
Role Purpose
The main purposes of the Projects Coordinator role are to:
- Coordinate the delivery of Tender’s educational programmes to and for children and young people in schools and youth settings in East England (with an initial focus on Norfolk)
- Establish and maintain relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
- Monitor and evaluate the impact of Tender’s projects
Main responsibilities
Project delivery
- Coordinating the delivery of arts-based educational projects in and to schools and youth settings, including digital projects, to educate children and young people about healthy relationships
- Monitoring the progress of projects and working with the Programme Manager (East) to ensure projects are delivered to plan and on time
- Managing the distribution of relevant and appropriate materials and resources to project settings, workshop leaders and other partners involved in project delivery in the region to ensure high-quality project delivery
- Coordinating the evaluation of projects delivered in youth settings to ensure learnings from projects are assessed and shared
- Working with the Tender team to ensure effective and efficient use of time and resource during delivery
Relationships
- Supporting the Programme Manager (East) to establish and maintain relationships with youth settings to facilitate the delivery and success of educational projects
- Supporting the Programme Manager (East) to manage relationships with other stakeholders involved in the delivery of projects, including workshop leaders, youth leaders, partner organisations, and professional specialists, to ensure stakeholders remain engaged in and committed to the projects’ success
- Working with the Programme Manager (East) in managing communications for Tender’s projects, including building new relationships with youth settings
- Working with colleagues to manage information flows and communication to ensure knowledge of and learnings from projects are known and understood across Tender
Administration
- Logging, tracking and updating project management documentation (including project booking, securing contracts, carrying out risk assessments) to facilitate transparency of decision-making and accuracy of reporting
- Following monitoring and evaluation procedures to ensure the results of projects are recorded accurately and in a timely manner using specified systems, including Salesforce and SharePoint
- Participating in training and other learning activities to develop relevant professional skills and knowledge
- Undertaking any other reasonable duties commensurate with the grade and competencies required of the post requested by the line management
The client requests no contact from agencies or media sales.