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We are looking for experienced social workers to help take the Weekenders programme into its next chapter. You will join a small, ambitious charity and play a central role in growing a relational, child-focused programme across England.
THE OPPORTUNITY
Salary: starting from £40,000, subject to experience
Hours: full time, 37.5 hours per week
Location: home-based within England, with regular team co-working and travel
Contracts: one permanent post and two 18-month fixed-term posts
Flexibility: occasional evening or weekend delivery, usually around once per month
Travel: across England, including occasional overnight stays; reasonable expenses are covered
ABOUT NOW FOSTER
Now Foster brings together social work, service design, lived experience and innovation to transform fostering in England. Our vision is to bring many more wonderful people into fostering so that more children and young people can experience stable, meaningful relationships with caring adults.
We are a small team with big ambitions. We value creativity, collaboration, learning and continuous improvement, and we work with partners who share our determination to do better for children and families.
ABOUT WEEKENDERS
Weekenders is our flagship programme. We recruit and support weekend foster carers – known as Weekenders – who build regular, long-term relationships with children and young people supported by local authorities. It is about showing up, making a difference and becoming an adult a young person can count on.
The programme is entering an exciting period of growth. We are expanding our partnerships with Regional Care Cooperatives, Fostering Hubs and local authorities across England, currently including London, the South West, North West and North East.
THE ROLE – Lead delivery, develop people and stay close to practice
As a Weekenders Programme Manager, you will turn our ambition into consistently excellent delivery. You will lead the day-to-day support of applicants across an agreed portfolio of areas, making sure prospective Weekenders receive a warm, responsive and motivational experience and that our partners can rely on us to deliver what we have agreed.
This is a people-management and delivery role with a strong connection to practice. You will line-manage Journey Guides, manage a network of independent social workers (ISWs), lead our prep group training and undertake some intro chats yourself.
The role does not carry a statutory caseload. It does carry real responsibility for safeguarding, practice quality, operational oversight and relationships across a growing, geographically distributed programme.
Delivery Leadership: Lead programme delivery
Take day-to-day responsibility for Weekenders delivery across an agreed portfolio of Fostering Hubs and local authority partners.
Turn partnership agreements and local processes into clear applicant journeys, with roles, handovers and timescales understood by everyone involved.
Plan capacity across Journey Guides, ISWs, prep group training and your own direct work so that delivery keeps pace with demand.
Monitor applicant progress, identify delays or risks early and work with colleagues and partners to find practical solutions.
Maintain a consistent Now Foster experience across regions while adapting thoughtfully to local contexts.
People Management: Manage and develop Journey Guides
Provide reflective one-to-one and group supervision, clear objectives and timely feedback.
Allocate work fairly, monitor workloads and create the structure needed for responsive applicant support.
Coach Journey Guides in relationship-based, strengths-based and motivational conversations, using observation, role play and practice review where helpful.
Support sound judgement, safe practice and professional boundaries, addressing performance or wellbeing concerns early and constructively.
Build a connected team culture in which people share learning, ask for help and take ownership.
Practice Oversight: Manage ISWs and assure practice quality
Build and maintain a reliable pool of qualified, registered ISWs to undertake initial home visits and teach on prep group training days.
Coordinate ISW recruitment, onboarding, availability, allocation and briefing in line with our safer recruitment and practice arrangements.
Set clear expectations for the quality, timeliness and tone of home visits, written outputs, training and feedback.
Review quality, provide constructive feedback and address concerns promptly, while forecasting capacity and arranging cover.
Training: Plan, staff and lead prep group training
Own the planning and delivery of prep group training across programme areas, including schedules, venues or online delivery, materials, communications and staffing.
Facilitate and teach on prep groups, modelling inclusive, relational and reflective practice.
Brief and support ISW co-facilitators so sessions are coherent, well-paced and grounded in the realities of fostering.
Make sure applicants can reflect meaningfully on children's needs, safer caring, trauma-informed care, cultural matching and working with fostering services.
Ensure observations and training feedback are recorded sensitively and on time, and use feedback to strengthen future delivery.
Relationships: Stay close to applicants and partners
Undertake some intro chats, particularly where additional experience, judgement or continuity is needed.
Step into complex applicant situations or difficult conversations without taking over work appropriately held by Journey Guides.
Develop trusted operational relationships with Fostering Hubs, Regional Care Cooperatives, local authority fostering teams and other partners.
Work through differences or blockages constructively, combining persistence with curiosity about other people's pressures and perspectives.
Programme Addurance: Safeguarding, quality and improvement
Promote a strong safeguarding culture and ensure concerns are recognised, recorded and escalated appropriately.
Maintain accurate, timely records and use pipeline data, feedback and practice observations to understand performance and improve delivery.
Contribute to the development of tools, guidance, communications and digital workflows as Weekenders grows.
WHO WE'RE LOOKING FOR – Experience, judgement and a strongly relational approach
Essential
You will need a recognised social work qualification and current registration with Social Work England. Beyond that, we are looking for someone who can combine strong practice judgement with people leadership and operational oversight.
You will thrive in this role if you have
People-management experience – line-managing, supervising or developing staff, including giving feedback and supporting performance and wellbeing.
Operational leadership – experience leading a service, programme or complex workflow with multiple people, deadlines and handovers.
Children's services experience – in fostering, children's social care or a closely related setting, with a sound understanding of safeguarding and professional accountability.
Training confidence – experience planning and delivering engaging adult learning, workshops or group training.
Partnership skills – experience building productive relationships across organisational boundaries and working through operational challenges.
A relational approach – able to hold warm, purposeful and appropriately challenging conversations with people from a wide range of backgrounds.
Strong organisation and judgement – able to prioritise, delegate, manage dependencies and recognise what needs closer oversight or escalation.
Digital and data confidence – comfortable using CRM and workflow systems, interpreting delivery information and turning insight into action.
The way you work matters
Children first – you keep children's needs, relationships and long-term outcomes at the centre of decisions.
Warm and reflective – you build genuine relationships, remain curious about your own impact and welcome feedback.
Courageous and accountable – you name concerns, make decisions, follow through and own mistakes.
Collaborative – you share learning generously while maintaining clear accountability.
Adaptable – you are comfortable in a small, ambitious organisation where roles and systems continue to evolve.
Bonus points for
Lived experience of the care system.
Training or experience in motivational interviewing, systemic practice, coaching or another relational approach.
Experience of foster carer recruitment, initial visits, assessment, prep groups, panel or post-approval support.
Experience commissioning, coordinating or quality-assuring ISWs, associates or other independent practitioners.
A practice educator, adult-teaching or training qualification, or substantial equivalent experience.
Experience scaling a service across regions or working with a dispersed team and multiple delivery partners.
Project, budget, contract, risk or resource-management experience.
Experience of co-production, service design or continuous improvement.
WHAT IS IN IT FOR YOU
Joining Now Foster means being part of something different. We are small, ambitious and innovative, and you will have genuine influence over how Weekenders grows. You will stay close to practice and impact without carrying a statutory caseload.
You will join a supportive, collaborative team that cares about doing excellent work in a sustainable and humane way. We work a 37.5-hour week and trust people to manage their time with balance. The programme sometimes requires evening work, weekend training days or travel, and we flex working time around those commitments.
Salary from £40,000.
28 days of annual leave plus bank holidays.
Home-based working with regular co-working and team days.
Travel and reasonable work expenses covered in line with Now Foster policy.
The tools and technology you need to work effectively.
Workplace pension scheme
The opportunity to help build a bold, lasting and more relational approach to fostering.
We know strong candidates do not always meet every desirable criterion. If the purpose of the role excites you and your experience gives you a strong foundation for the essentials, we encourage you to apply.
RECRUITMENT PROCESS – Key dates and how to apply
Early application is encouraged. We may close the advert before 20 September if we receive a sufficient number of strong applications.
HOW TO APPLY
Please apply through the Charity Jobs listing by the closing date. Candidates invited to interview will receive further information about the format and preparation in advance.
You must have the right to work in the UK. Appointment is subject to current registration with Social Work England, a satisfactory Enhanced DBS check and our other safer recruitment requirements.
We recognise that candidates may use generative AI tools to support their application. This is acceptable, but your application must remain an authentic reflection of your own experience and motivation. Please tell us if and how you used AI as part of preparing it.
As a small charity unfortunately we do not have capacity to respond to unsuccessful candidates or offer feedback at the application stage. Please assume you have been unsuccessful on this occasion if you do not hear from us before the interview dates.
OUR COMMITMENT TO EQUALITY
Now Foster is committed to being an equal opportunities employer. We celebrate diversity and actively encourage applications from people of all backgrounds, identities and experiences. Recruitment decisions are made using fair, objective and transparent criteria, and we will make reasonable adjustments so the process is accessible.
If you want to help grow a pioneering programme, develop a thoughtful team and create more lasting relationships for children and young people, we would love to hear from you.
Your answers to the four questions when you click apply are what we assess. All answers up to 300 words. Allow around 90 minutes in total. We ask for a CV because the platform requires one, but we score the questions first and use the CV only for factual checks after shortlisting.
The client requests no contact from agencies or media sales.
Remote (Surrey and surrounding areas) | 18 – 24 hours
£27,500 pro rata | Flexible working | Real impact
Are you kind, caring and professional – the sort of person who listens deeply, holds space for others, and wants to make a real difference?
At Jigsaw South East, we support children and young people who are facing or coping with the death of a loved one. We’re looking for a compassionate and confident Grief Support Worker to join our small, dedicated team.
In this role, you’ll:
This isn’t just a job, it’s a chance to walk alongside people at one of the hardest points in their lives and offer light, steadiness and support.
We’re looking for someone who brings:
We offer:
If you believe in the power of kindness and want to help children feel seen, safe and supported, we’d love to hear from you.
View our recruitment pack for more information including a full job description and person specification:
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
We are looking for a highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.
The Programme Officer will support our work across the South East and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network.
Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include:
Contribute towards the achievement of CUK and LWF’s strategic objectives
Understand how the role contributes to LWF’s purpose and the core mission of CUK
Reliably implement CUK’s and LWF’s policies, procedures, and values in own work
Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign
Feed into the LWF strategy and objectives development
Living Wage Accreditation
Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation
Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers
With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries
Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability
Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered
Build and manage projects and achieve work targets effectively
Successfully progress projects and tasks incl. tracking performance and expenditure
Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.
Support the growth and development of new and existing Living Wage schemes incl. Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy
Deliver personal work targets on time and to standard:
Respond to telephone and web-based enquiries by providing advice and support to employers and supporters
Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals
Maintain LWF data on systems, incl. Salesforce employer database
Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans
Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions
Learning &expertise
Keep abreast of new developments in the accreditation space
Apply new learning to work and respond effectively to feedback
Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders
Develop and manage external relationships
Effectively develop and support a range of external relationships
Respond effectively to queries or requests from stakeholders
Engage with a diverse range of external stakeholders to support and develop projects as required
Communications
Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know
Represent the LWF coherently in writing and verbally
Events and Communications
Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics
Represent and speak on behalf of the LWF at internal and external meetings and events
Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides
Develop and manage internal relationships
Work effectively with colleagues across Citizens UK
Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders
Generate income and resources
Contribute to plans and proposals to grow sources of income/resource.
Take personal responsibility for the careful stewardship of LWF’s resources
Personal Specification
(D) Desirable, (E) Essential
Experience
Comprehensive experience in an administrative role (E)
Experience of building positive relationships (E)
Experience of learning, managing and updating Salesforce or similar databases (D)
Key skills and knowledge
Excellent time management skills with the ability to juggle a wide range of competing demands (E)
Understanding of database and systems management (E)
Ability to take in and interpret information and present in a succinct manner(E)
Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E)
Ability to act on own initiative to introduce and develop new systems as appropriate (E)
Strong attention to detail (E)
Strong IT skills to include MS Office and database software (E)
Understanding of the policy and campaign landscape in the UK (D)
Personal qualities & values
A strong commitment to social justice and alignment with the Living Wage Foundation’s mission and Citizens UK’s values (E).
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Interviews will be in person in the South of England region, week commencing 5th October – in person most likely at Head Office in Whitechapel.
We’re the movement at the heart of fairer, better work. Fair pay, secure hours & enough to live on in retirement.



The client requests no contact from agencies or media sales.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time
About the role
We're looking for an Impact, Evaluation & Learning Lead with experience in impact measurement, evaluation and organisational learning to join our Research, Learning & Systems Change Team within the Innovation, Policy & Systems Change Directorate.
This is an exciting opportunity to shape how Young Lives vs Cancer understands, measures and improves the difference we make for children and young people with cancer and their families. You'll lead the development of evaluation and learning approaches across the charity, helping us understand what's working, what needs to change and where we can create even greater impact.
Working collaboratively with colleagues across services, policy, engagement, fundraising, digital and data teams, you'll bring together evidence, data and lived experience to generate meaningful insights that improve services, inform strategic decisions and strengthen our influence beyond the organisation. You'll be equally comfortable thinking strategically and delivering hands-on evaluation activity, turning complex evidence into practical recommendations that drive change.
We're looking for someone who is curious, analytical and passionate about improving outcomes for children and young people with cancer. You'll enjoy working with complexity, asking challenging questions and helping build a culture where evidence and learning are used to make informed decisions and drive continuous improvement.
This role is subject to a Criminal Record Check. In the event of a successful application, a Basic Criminal Record Check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
No two days are the same at Young Lives vs Cancer. So, summarising your day-to-day isn't easy. Here are some of the main things you'll be doing, but you'll find more details in our Role Details document.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
To arrange an informal chat, please contact Rosanna Thomasoo.
#ShowTheSalary #NonGraduatesWelcome
Hours: 30–35 hours per week
Location: Home-based*
Reporting to: CEO
*This is a home-based role. However, the successful candidate will need to be based within reasonable travelling distance of London and our programme activity, with the ability to travel to meetings and visits within a day where required. We therefore anticipate that applicants based in Scotland, Ireland, West Wales or the far South West may find the role impractical.
This position is being re-advertised; previous candidates need not apply.
Be part of a mission that's transforming children's futures through food, farming and the countryside
For more than 45 years, The Country Trust has been connecting children from the UK's most disadvantaged communities with the land that sustains us all. Through inspiring farm visits, food education and countryside experiences, we've already reached more than 600,000 children, and we're just getting started.
We're entering an exciting new chapter as we develop our next organisational strategy, and we're looking for an experienced fundraising leader to help shape our future.
This is an outstanding opportunity for an ambitious and strategic fundraiser to join our Senior Leadership Team and lead the next phase of our income growth, enabling even more children to benefit from our life-changing programmes.
About the role
As Head of Fundraising, you'll provide strategic leadership across all fundraising activity while remaining hands-on in securing major income and developing key relationships.
You'll lead a dedicated fundraising team, drive innovation, strengthen fundraising systems and processes, and develop a sustainable fundraising strategy that diversifies income across:
Working closely with the CEO, Senior Leadership Team, Digital and IT colleagues, you'll help embed new fundraising systems, champion data-driven decision making and ensure fundraising excellence across the organisation.
About you
We're looking for an inspiring fundraising leader who combines strategic thinking with practical delivery.
You'll bring:
Experience developing new income streams, digital fundraising and CRM systems would be particularly valuable.
Why join us?
At The Country Trust, you'll be joining an ambitious charity where collaboration, learning and innovation are at the heart of everything we do.
We offer:
We're committed to building a diverse and inclusive team that reflects the communities we serve and welcome applications from candidates of all backgrounds.
Key dates
Closing date: 11:59pm, Sunday 13th September
Interviews from: Monday 21st September
The Country Trust is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an Enhanced DBS check.
We are a small, dynamic national education charity dedicated to bringing alive the working countryside for children least able to access it.



The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.
The Programme Officer will lead our work across the South West and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network.
Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include:
Contribute towards the achievement of CUK and LWF’s strategic objectives
Understand how the role contributes to LWF’s purpose and the core mission of CUK
Reliably implement CUK’s and LWF’s policies, procedures, and values in own work
Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign
Feed into the LWF strategy and objectives development
Living Wage Accreditation
Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation
Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers
With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries
Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability
Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered
Build and manage projects and achieve work targets effectively
Successfully progress projects and tasks incl. tracking performance and expenditure
Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.
Support the growth and development of new and existing Living Wage schemes incl. Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy
Deliver personal work targets on time and to standard:
Respond to telephone and web-based enquiries by providing advice and support to employers and supporters
Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals
Maintain LWF data on systems, incl. Salesforce employer database
Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans
Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions
Learning & expertise
Keep abreast of new developments in the accreditation space
Apply new learning to work and respond effectively to feedback
Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders
Develop and manage external relationships
Effectively develop and support a range of external relationships
Respond effectively to queries or requests from stakeholders
Engage with a diverse range of external stakeholders to support and develop projects as required
Communications
Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know
Represent the LWF coherently in writing and verbally
Events and Communications
Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics
Represent and speak on behalf of the LWF at internal and external meetings and events
Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides
Develop and manage internal relationships
Work effectively with colleagues across Citizens UK
Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders
Generate income and resources
Contribute to plans and proposals to grow sources of income/resource.
Take personal responsibility for the careful stewardship of LWF’s resources
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Bachelor’s degree in any subject (D)
Subject of relevance to community work or community organising (D)
Experience
Comprehensive experience in an administrative role (E)
Experience of building positive relationships (E)
Experience of managing and updating Salesforce or similar databases (D)
Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D)
Key skills and knowledge
Excellent time management skills with the ability to juggle a wide range of competing demands (E)
Understanding of database and systems management (E)
Ability to take in and interpret information and present in a succinct manner(E)
Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E)
Ability to act on own initiative to introduce and develop new systems as appropriate (E)
Strong attention to detail (E)
Strong IT skills to include MS Office and database software (E)
Understanding of the policy and campaign landscape in the UK (D)
Personal qualities & values
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
A strong commitment to the Living Wage campaign and principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Interviews will be in person in the South West region, week commencing 28th September 2026.
We’re the movement at the heart of fairer, better work. Fair pay, secure hours & enough to live on in retirement.



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