Youth Unit Manager Volunteer Roles
As a youth leader you will deliver development opportunities on behalf of SJA through one of our programmes for young people. This will involve supporting young people alongside other youth leaders, youth support leaders and others. You will also take on responsibility for leading your youth section under a Unit Manager's direction.
Open to new and existing volunteers. An opportunity to run a Cadet (10-18 years of age) Unit in Diss, under the direction of the Unit Manager. Effective running of the weekly meetings (term time) and supporting the youth to learn and develop valuable life skills, not just first aid.
No one should die because they needed first aid and didn’t get it. St John Ambulance (SJA) teaches people first aid so they can be the difference between life and death, and you can help us do this.
As a youth leader you will deliver development opportunities on behalf of SJA through one of our programmes for young people (Badgers, Cadets, Peer Education, Youth First Aid or RISE). This will involve supporting young people alongside other youth leaders, youth support leaders and others. You will also take on responsibility for leading your youth section (either Cadets or Badgers) under a Unit Manager's direction.
To support Unit Manager by leading Badger Unit. Develop and deliver training plan
The closing date for this vacancy is Saturday 30th September 2023.
No one should die because they needed first aid and didn’t get it. St John Ambulance (SJA) teaches people first aid so they can be the difference between life and death, and you can help us do this.
As a youth leader you will deliver development opportunities on behalf of SJA through one of our programmes for young people (Badgers, Cadets, Peer Education, Youth First Aid or RISE). This will involve supporting young people alongside other youth leaders, youth support leaders and others. You will also take on responsibility for leading your youth section (either Cadets or Badgers) under a Unit Manager's direction.
* The successful applicant will be required to attend the unit management team meeting and regular catch up meetings / teams calls to support settling into the role, this will be discussed more at interview if required.
* Interviews will be held with the Unit Manger, a Youth Team rep and a Youth Volunteer Rep with a competency based interview.
* Induction will be planned folllowing successful interview with the candidate for a person centred induction into role.
The closing date for this vacancy is Sunday 30th June 2024.
Purpose
An Oxfordshire Youth Hospital Navigator Volunteer will provide support to Oxfordshire Youth staff and young people within our Hospital Navigator scheme. The post holder will passionately believe in the potential of all young people to achieve their goals.
An Oxfordshire Youth, Hospital Navigators Volunteer will be an advocate for young people.
Oxfordshire Youth Hospital Navigators Volunteers do not have fixed hours, but commit to flexible hours to suit their availability and staff needs. Shifts are available 7 days per week.
Join our dynamic team YPSA Team to coordinate the ground-breaking Intervention programme - Hospital Navigator. With an increase in the number of young people presenting at emergency departments due to serious violence, mental health issues, and substance abuse, we are addressing an urgent need for signposting young people to support services following discharge from A&E.
The Hospital Navigators will establish trust with young people who arrive at the JR hospital due to pre-existing concerns such as substance addiction, mental health issues, personal care, and violence itself. When in the hospital, there is an opportunity for the young person to reflect and be open to intervention. A volunteer in a dedicated Navigator role would request permission to refer the young person to a third-party agency that can provide the necessary specialist support. This moment may assist in redirecting the young person back into the community via a different pathway. The volunteer would connect them with a local support agency/charity that would assist them in reintegrating into the community, building resilience, and providing mentoring to prevent repeat occurrences that could lead to their hospitalisation.
The Navigator Coordinator will supervise Hospital Navigator volunteers. Once the navigator has gained the young person's trust and agreement, they will prepare an assessment and referral form that includes the type of difficulties, services available for referral, and the type of communication the client prefers.
Main volunteering duties
● Work within a busy A&E and the Medical Assessment Unit (MAU) within JR hospital setting
● Liaise with the triage nurse team once people are medically cleared, to screen and offer signposting to appropriate services outside of the hospital
● Liaise with the A&E rapid response team to identify patients readmitted multiple times, and offer information to try to help reduce further re-admission
● Require administrative skills and be able to use IT, including finding out information from the internet on where and how to access services.
● Work within a team of people including doctors, nurses, and physiotherapists.
● Some important skills include good communication with people, and the ability to listen and build trust in a relatively short time frame.
This role profile is subject to amendment following discussion with the post holder and daily tasks will be determined by the needs of the young people and staff.
What you will gain
You will gain valuable experience and receive high-quality training to ensure you feel confident and motivated to support different aspects of Youth work. You will learn about teamwork, building and maintaining groups and recognising group dynamics.
Available training includes Safeguarding Levels 1 and 2 and GDPR. In addition, it will be possible to have further discussions about available opportunities for a Diploma in Youth Work Practice. Please note that some of this training is mandatory and you will only be able to volunteer if you complete this training.
All volunteers must undergo a DBS check.
Equipment will be provided.
Support for You
● Training and development opportunities in safeguarding level 2, self-harm and trauma-informed training, Mental Capacity Act, GDPR, Motivational interviewing and suicide prevention.
● Networking and social opportunities to meet sector partners and staff members.
● Ongoing day-to-day support and guidance from your team.
● Regular one-to-ones with a member of OY staff appointed to support you during your time with us.
Skills Required
We welcome volunteers over 18 years old and from all backgrounds and levels of the community. No previous experience is required, just an enthusiasm for getting involved.
However, we are looking for volunteers to demonstrate the following key skills and abilities:
● Good administration skills
● good communication and interpersonal skills
● impartiality, fairness and the ability to respect confidentiality
● an ability to ensure decisions are taken and followed up
● good time-keeping
● using your discretion and sensitivity for others
● a commitment to the organisation and the role
Applications will be reviewed as and when they are received.
To apply, please send a copy of your CV accompanied by an application form to or recruitment team, alternatively, visit our website for more information.
Shortlisted candidates will be invited to an interview to meet the team and find out more about the programme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title – Children’s Advocacy Helpline Volunteer
Contract - Volunteer
Hours - Minimum 1 day a week for minimum of 1 year post training period, Helpline opening hours Monday to Friday 10am-6pm
Salary – Out of pocket expenses for travel (up to £10 per day) and Lunch (up to £5 per day)
Location – Coram Campus, 41 Brunswick Square, London WC1N 1AZ
About Coram Voice
Coram Voice exists to enable and equip children and young people to hold the system to account, to challenge and support it to do its job properly and to uphold the rights of children and young people to actively participate in shaping their own lives.
About the role
Our volunteers champion the rights of young people in care and on the edges of care, support them to access advocacy and make their voices heard. Training is provided. Whether you are currently studying, recently graduated, working part-time, retired or between jobs, volunteering with Coram Voice is a great opportunity to make a difference at the same time as gaining experience of working for a national children’s rights charity.
Our Helpline Supervisors will support you to develop valuable advocacy skills and knowledge of children’s rights and we offer specialist training in safeguarding, equality and diversity and advocacy. This training and other resources will help you to prepare for the role. You will be joining a team that provides quality support to young people in a friendly and supportive environment.
Our volunteer team is integral to our service and we could not provide the service we do without them, particularly in terms of the support we offer to homeless children.
We believe this role will be of particular interest to anyone looking to develop a career involving giving advice, advocacy, children’s and human rights, legal work, social work or youth work; or for professionals in those fields who want to use their experience to support the work of a children’s charity.
Please see our candidate information document for more information about our organisation and the training provided.
We ask that recruitment agencies do not contact us in relation to this position. We have chosen to recruit directly as this helps us to minimise our recruitment costs, ensuring that funds are not diverted from the children and young people we help.
To apply for this role, please click on the 'apply now' button below to complete the application, please note we do not accept cvs.
Closing Date: 2nd June 2024 23.59pm
Interview Date: Candidates will be interviewed as they apply
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.
Do you have a keen eye for hidden gem? Our Online Research Volunteers (Retail Store based) find those items that will be more suitable for online sale. You will need to fully research the items including ensuring that the items have sold previously and/or are likely to sell, then prepare the items for safe transport to our online sales department.
It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Volunteer role
Online Research Volunteer (Retail Store Based)
Volunteer manager
Store Manager
Where you will be based
Shop
Location:
Unit 6, Riverside Retail Park, Warrington, Cheshire, WA1 2GZ, United Kingdom
Minimum age: 14
Why we want you
Stores are now finding more items that are suitable for selling online. However, pulling together the research can take time. Our online research volunteer will be able to dedicate their time each week to this task, by bringing knowledge and know how to research potential items that would be more suitable to be sold online. You will need to fully research the items including ensuring that the items have sold previously and/or are likely to sell, then prepare the items for safe transport to our online sales department.
What you will be doing
- Researching and collating evidence to be sent with items
- Preparing and packing boxes for items to be sent safely to the Barnardo’s on-line hub
- Preparing and taking photos of items that might need to be sold as a 'pick up from store'
- Ensuring the store and back-area remains clean and tidy
- Ensure all health and safety policies and procedures are adhered to
- Ensure all security procedures are adhered to
The skills you need
- Good IT skills
- Good research skills
- An eye for a hidden gem
- Knowledge of (or willing to learn about) items that will sell well online
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Ability to work independently, as part of a team and use your initiative
What's in it for you
- Volunteer in a fast paced and diverse environment
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full online induction training and experience of working in retail as a volunteer
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our volunteers champion the rights of young people in care and on the edges of care, support them to access advocacy and make their voices heard. Training is provided. Whether you are currently studying, recently graduated, working part-time, retired or between jobs, volunteering with Coram Voice is a great opportunity to make a difference at the same time as gaining experience of working for a national children’s rights charity.
Our Helpline Supervisors will support you to develop valuable advocacy skills and knowledge of children’s rights and we offer specialist training in safeguarding, equality and diversity and advocacy. This training and other resources will help you to prepare for the role. You will be joining a team that provides quality support to young people in a friendly and supportive environment.
Our volunteer team is integral to our service and we could not provide the service we do without them, particularly in terms of the support we offer to homeless children.
We believe this role will be of particular interest to anyone looking to develop a career involving giving advice, advocacy, children’s and human rights, legal work, social work or youth work; or for professionals in those fields who want to use their experience to support the work of a children’s charity.
Please see our candidate information document for more information about our organisation and the training provided.
We ask that recruitment agencies do not contact us in relation to this position. We have chosen to recruit directly as this helps us to minimise our recruitment costs, ensuring that funds are not diverted from the children and young people we help.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.
Do you have a keen eye for hidden gem? Our Online Research Volunteers (Retail Store based) find those items that will be more suitable for online sale. You will need to fully research the items including ensuring that the items have sold previously and/or are likely to sell, then prepare the items for safe transport to our online sales department.
It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Volunteer role
Online Research Volunteer (Retail Store Based)
Volunteer manager
Store Manager
Where you will be based
Shop
Location:
Unit 12, Dragonville Retail Park, Durham, Durham, DH1 2WP, United Kingdom
Minimum age: 14
Why we want you
Stores are now finding more items that are suitable for selling online. However, pulling together the research can take time. Our online research volunteer will be able to dedicate their time each week to this task, by bringing knowledge and know how to research potential items that would be more suitable to be sold online. You will need to fully research the items including ensuring that the items have sold previously and/or are likely to sell, then prepare the items for safe transport to our online sales department.
What you will be doing
- Researching and collating evidence to be sent with items
- Preparing and packing boxes for items to be sent safely to the Barnardo’s on-line hub
- Preparing and taking photos of items that might need to be sold as a 'pick up from store'
- Ensuring the store and back-area remains clean and tidy
- Ensure all health and safety policies and procedures are adhered to
- Ensure all security procedures are adhered to
The skills you need
- Good IT skills
- Good research skills
- An eye for a hidden gem
- Knowledge of (or willing to learn about) items that will sell well online
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Ability to work independently, as part of a team and use your initiative
What's in it for you
- Volunteer in a fast paced and diverse environment
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full online induction training and experience of working in retail as a volunteer
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run approximately 600 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people, and families across the UK.
Whilst we primarily sell pre-loved items, we still have a massive part to play in reducing our carbon footprint, protecting our planet, and reserving resources for future generations. Our Retail Sustainability Team is responsible for ensuring we continue to reduce what we are sending to landfill whilst also looking for additional ways to raise funds through different sustainability initiatives.
Being part of our Sustainability Team within our retail stores means you will help make a positive change by mending, creating, and transforming some of our donations into new items to be sold in-store.
It would be great if you could volunteer one shift a month (or even more) but we’re very flexible to work around our volunteer’s availability.
Why we want you
As a Lead Refashion volunteer you will be an essential part of the instore sustainability team. You will assist with recruiting, co-ordinating and leading the amazing Refashion volunteer team.
What you will be doing
- Supervising and training Refashion volunteers by having open conversations, offering support/help with development, explore each persons value, skills and knowledge and respond to each need.
- Create opportunities for volunteers to learn new skills
- Support the Refashion volunteer with creating and reusing items, making small repairs to items such as sewing seams or buttons etc
- Collaborate with in-store staff on seasonal campaigns and promotional activity with sustainable ideas
- Ensure all health & safety procedures are adhered to
The skills you need
- Experience leading and engaging teams
- A passion for sustainability and strong ability in crafting and/or upcycling
- Ability to work independently and as part of a team
- Strong written and verbal communication skills
- Understanding of equality and diversity
- A great organiser
- Enthusiastic about the work of Barnardo's
What's in it for you
- Have fun and meet new people
- Develop skills for your CV including sustainability initiatives.
- Make a difference to the lives of children, young people and their families
- Learning, development, and progression opportunities
- Volunteering in a fast paced and diverse environment
- In-store discount (20%)
- Access to our internal job opportunities
Location:
Unit 17/17a, 53 Valley Road, Forster Square Retail Park, Bradford, BD1 4RN, United Kingdom
Minimum age: 18
The Island Lead Volunteer is a key volunteer leadership role within Scouting with responsibility for providing outstanding management and support for the groups within the County. The primary focus for the Island Lead Volunteer is to ensure that Scouting is able to reach every young person in Jersey; open to all regardless of faith, colour or social background, because we believe Scouting has the ability to change lives.
This is achieved by leading the team of Group Lead Volunteers, and other Island appointments as well as working with the Growth and Communities Team (employed staff) to provide enough places to meet the demand for Scouting, and by ensuring that every youth member has access to a high-quality balanced programme that is challenging, relevant and rewarding.
As our Island Lead Volunteer, you'll get the opportunity to lead Jersey through transformation and develop working in teams, and look at extending the reach of scouting to all parts of the county and for all those who want to become involved. You will be able to really develop and hone your leadership skills by managing teams of remote volunteers across the breadth of Jersey.
Leading and managing volunteers provides so much more opportunity and experiences than with employees, and the skills you can gain by doing this really can be a great asset for your professional life as well as in Scouts. The issues and challenges that you find ways to tackle will stretch you as an individual and as a leader, and you’ll find yourself discovering new things that you are capable of achieving, all within a supportive environment.
If you get a kick out of seeing things happen, achieving success and making a positive impact to a wide audience then the Island Lead Volunteer role definitely provides all of that.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run approximately 600 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people, and families across the UK.
Whilst we primarily sell pre-loved items, we still have a massive part to play in reducing our carbon footprint, protecting our planet, and reserving resources for future generations. Our Retail Sustainability Team is responsible for ensuring we continue to reduce what we are sending to landfill whilst also looking for additional ways to raise funds through different sustainability initiatives.
Being part of our Sustainability Team within our retail stores means you will help make a positive change by mending, creating, and transforming some of our donations into new items to be sold in-store.
It would be great if you could volunteer one shift a month (or even more) but we’re very flexible to work around our volunteer’s availability.
Why we want you
As a Refashion Volunteer you will support us in our work towards becoming as more sustainable charity. You will be part of the instore sustainability team and take textile items that cannot be resold and transform them into new saleable items thereby reducing our waste.
What you will be doing
- Taking textile items allocated for rag and removing items such as zips, buttons etc to be sold as haberdashery
- Cutting fabric into patches to be sold for crafting
- Making small repairs to items such as sewing seams or buttons etc
- Transforming items into new and exciting pieces
- Collaborate with in-store staff to find items suitable for upcycling
- Ensure all health & safety procedures are adhered to
The skills you need
- A passion for sustainability, crafting or upcycling
- Enjoy being creative and artistic
- An ability to sew and/or use a sewing machine (desirable but not necessary)
- Confident in working independently but also happy to collaborate as part of a team
- Enthusiastic about the work of Barnardo’s
What's in it for you
- Have fun and meet new people
- Develop skills for your CV including sustainability initiatives.
- Make a difference to the lives of children, young people and their families
- Learning, development, and progression opportunities
- Volunteering in a fast paced and diverse environment
- Improve your knowledge and understanding of sustainability in a retail environment
- An opportunity to help make a difference by sharing your learning with others
- In-store discount (20%)
- Access to our internal job opportunities
Location:
Unit 17/17a, 53 Valley Road, Forster Square Retail Park, Bradford, BD1 4RN, United Kingdom
Minimum age: 16
Online and At-Center GLD
Unlock Your Potential with IHF's GLD Training!
Ever dreamt of leading an international or local organization? IHF's Global Leadership and Development (GLD) program can turn your dreams into reality. Gain the skills you need to make a difference in the world, from recruiting passionate volunteers to managing dynamic teams. Learn the ins and outs of international law, all while ensuring volunteer satisfaction.
But that's not all! IHF empowers you to assess the needs of marginalized communities and individuals who yearn for a voice. Create powerful teams and action units to tackle these challenges, and take organized steps with follow-up commitments that make a lasting impact.
At IHF, we believe in learning by doing. Just like playing the violin, practice is key, and our unique organization provides a safe space for you to refine these skills while making a positive impact on others. Work alongside volunteers from around the globe and the children and communities we serve. IHF offers both an online global certificate and an at-center GLD certificate, so you can choose the path that suits you best.
The International Humanity Foundation (IHF) has been actively making a difference since 2001. Our mission is two-fold: to educate impoverished children and nurture loving, healthy communities, and to educate global citizens through real-life experiences that shed light on the challenges faced by impoverished communities. Join our global family with centers in Bali, Indonesia; Jakarta, Medan, Nakuru, Kenya; and Home Springs, California. (Plus, we have a waiting list for France and Thailand.)
Don't miss out on this incredible opportunity to become a global leader. Your journey to change the world begins here!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our retail shops are the face of our charity on the high-street and in local communities. As a Customer Support Volunteer you will provide a first class customer service experience, ensuring customers find everything they need during their visit.
Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.
It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Volunteer role
Customer Support Volunteer
Volunteer manager
Store Manager
Where you will be based
Shop
Location:
Unit 6, Riverside Retail Park, Warrington, Cheshire, WA1 2GZ, United Kingdom
Minimum age: 14
Why we want you
Our customer support volunteers provide a first class customer service experience, ensuring customers find everything they need during their visit.
What you will be doing
- You may choose to do some or all of these tasks - working on the till, helping customers with enquiries, meeting and greeting customers, covering changing rooms.
- Maintain a high level of customer service
- Work with other volunteers to have a good knowledge of areas of stock and support customers with general questions and queries
- Process sales on the till
- Supporting customers with donations and gift aid
- Support the implementation of seasonal campaigns and promotional activities in-line with the stores marketing activity plan
- Ensuring the store remains clean and tidy
- Ensure all health and safety policies and procedures are adhered to
- Ensure all security procedures are adhered to
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Excellent customer service skills
- Good verbal communication skills and able to engage positively with customers
- Willingness to learn basic IT skills, for tasks such as working on the till
- Problem-solving abilities to help resolve queries and issues
- Ability to work independently, as part of a team and use your initiative
What's in it for you
- Volunteer in a fast paced and diverse environment
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
Unit 4, Scunthorpe Retail Park, Holyrood Drive, Scunthorpe, Lincolnshire, DN15 8NN, United Kingdom
Please note, this SS is opening soon.
Minimu age: 14 years
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our retail shops are the face of our charity on the high-street and in local communities. As a Customer Support Volunteer you will provide a first class customer service experience, ensuring customers find everything they need during their visit.
Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.
It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Volunteer role
Customer Support Volunteer
Volunteer manager
Store Manager
Where you will be based
Shop
Location:
Unit 12, Dragonville Retail Park, Durham, Durham, DH1 2WP, United Kingdom
Minimum age: 14
Why we want you
Our customer support volunteers provide a first class customer service experience, ensuring customers find everything they need during their visit.
What you will be doing
- You may choose to do some or all of these tasks - working on the till, helping customers with enquiries, meeting and greeting customers, covering changing rooms.
- Maintain a high level of customer service
- Work with other volunteers to have a good knowledge of areas of stock and support customers with general questions and queries
- Process sales on the till
- Supporting customers with donations and gift aid
- Support the implementation of seasonal campaigns and promotional activities in-line with the stores marketing activity plan
- Ensuring the store remains clean and tidy
- Ensure all health and safety policies and procedures are adhered to
- Ensure all security procedures are adhered to
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Excellent customer service skills
- Good verbal communication skills and able to engage positively with customers
- Willingness to learn basic IT skills, for tasks such as working on the till
- Problem-solving abilities to help resolve queries and issues
- Ability to work independently, as part of a team and use your initiative
What's in it for you
- Volunteer in a fast paced and diverse environment
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
Unit 4, Scunthorpe Retail Park, Holyrood Drive, Scunthorpe, Lincolnshire, DN15 8NN, United Kingdom
Please note, this SS is opening soon.
Minimu age: 14 years
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.
Our retail shops are the face of our charity on the high-street and in local communities. Stock Room Volunteers sort and manage donated items in-store. Your role will be key in organising stock into the differing departments ready for delivery to the shop floor, ensuring our stores are always filled with quality stock.
It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Volunteer role
Stock Room Volunteer
Volunteer manager
Store Manager
Where you will be based
Shop
Location:
Unit 6, Riverside Retail Park, Warrington, Cheshire, WA1 2GZ, United Kingdom
Minimum age: 14
Why we want you
Stock Room Volunteers sort and manage donated items in-store. Your role will be key in organising stock into the differing departments ready for delivery to the shop floor, ensuring our stores are always filled with quality stock.
What you will be doing
- Sorting donated items for distribution onto the shop floor
- Volunteering alongside a team of people involved with the management of donated stock
- Steaming and cleaning donated items
- Delivering stock as required to the shop floor
- Ensuring the store and back area remains clean and tidy
- Ensure all health and safety policies and procedures are adhered to
- Ensure all security procedures are adhered to
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Ability to work independently, as part of a team and use your initiative
- You will be happy to rumage and sort items and have an eye for which items may not be appropriate for the shop but may need to be ragged
- Good listening skills
What's in it for you
- Volunteer in a fast paced and diverse environment
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.