Volunteer roles

We're organising a new support group in Hull and are looking for a group facilitator. Would you be interested in taking on this role?

The primary purpose of this flexible volunteering role is to support us as peer support group facilitators for support groups for those affected by brain tumours.

1. Hours: Variable – depending on individual circumstances and what people can do
2. Support Supervisor: Amy Gorse

We want to ensure that volunteering with us is not daunting, so the exact tasks might vary depending on your circumstances. However, some typical tasks may include: 

• Facilitating peer support group sessions

• Provide emotional support to attendees 

• Offer information on YBTC services

• Attending relevant training

• Maintain records of attendance and provide feedback to YBTC

• Liaise with the venue about group bookings 

We are looking for people who are: 

• Are compassionate and non-judgmental 

• Have personal or professional experience with brain tumours

• Confidence in facilitating group discussions

• Commitment to scheduled group sessions

We can offer you the following: 

• Full induction and ongoing training 

• Ongoing support and supervision in your role 

• Opportunity to learn new skills 

• The satisfaction of making a positive impact on those affected by brain tumours 

We appreciate any volunteering help you can offer YBTC and want to ensure our volunteers have a positive experience with us. We pledge to support you as much as we can.  

To improve people's lives impacted by a brain tumour in Yorkshire through local support and research.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

Do you live in Wales and want to gain valuable skills, have new experiences, and support vulnerable people? We are offering 1 young person aged 18–25 the opportunity to volunteer for up to 11 months with the Portuguese Red Cross in Guimarães, Portugal.

The Portuguese Red Cross in Guimarães supports the local community through a wide range of voluntary activities focused on social inclusion, education, health, and youth engagement.

Volunteers will be involved in several impactful projects, including:

• Supporting elderly people through digital inclusion and companionship
• Promoting healthy lifestyles and safety awareness among children and teenagers
• Assisting in shelters for homeless individuals and long-term care patients
• Organising creative and educational activities in schools, hospitals, and foster homes
• Helping with social media, fundraising, and community events.

Volunteers will stay in a shared house near the city centre, just a short walk from the Red Cross headquarters. The house includes shared bedrooms, a kitchen, living room, bathrooms, and a terrace. Volunteering hours will not exceed 35 hours per week, and volunteers are entitled to two consecutive days of rest. While most weekends are free, occasional weekend activities may take place.

This is a fantastic opportunity to explore your interests, develop new skills, and make a difference in a vibrant and historic city. For more details on the role and the projects available, please refer to the full role description. The most important thing we want to see is your motivation for this placement!

Typical tasks may include:

• Assisting with educational games and workshops in schools and hospitals
• Supporting digital literacy sessions for elderly people
• Helping manage donations of clothes, food, and essentials
• Creating engaging content for social media and awareness campaigns
• Participating in climate change and health awareness projects
• Designing and leading your own community-based initiatives.

The volunteers will be working in a range of projects, which will give them the chance to explore the different kind of social action that the Portuguese Red Cross undertake in Guimarães.

This is a great opportunity to get involved in social action projects and find out what you are interested in. For more details on the role and the projects available, have a look at the role description. The main thing we want to see is your motivation for this placement!

Please note that only young people (aged 18-25) based in Wales can apply for this role. Depending on the situation at the time, we will either run an in-person selection day or run Teams interviews with shortlisted candidates.

Gloucester Cathedral is seeking to appoint two new Trustees, to join its governing body, Cathedral Chapter. This is a challenging but exciting time for the Cathedral as we seek to take forward the Cathedral’s new strategy.

We are looking for people with the expertise, Christian commitment and time to help lead the organisation through a new season which includes; complete the In Tune Music and Organ campaign, which will revitalise the musical education of hundreds of musicians of all ages; seeing through a £9m refurbishment of the Cathedral’s fan-vaulted Cloister; and planning the next phase of development of our learning and participation community work and securing long-term sustainability.
These roles require applicants who can make a valuable contribution to the life of the Cathedral, we are particularly keen to receive applicants with legal expertise or a commercial/entrepreneurial background.

Successful applicants will enjoy working collaboratively as part of a strong and supportive leadership team to provide a clear strategic vision to the Senior Executive Team and to monitor progress and provide professional advice and support.
We want our commitment to equality, diversity, and inclusion for all to be reflected in the composition of our governing body, staff and volunteers so we particularly welcome applicants from communities currently underrepresented on the Chapter.

Volunteer Trustee Role | Gloucester Cathedral

�� Volunteer React Native Developer

Organisation: Running Mammals Ltd (ROOTED)

Location: Remote (UK-based applicants preferred, open to others)

Time Commitment: Part-time / Flexible

Duration: 2–4 months (with potential for extension)

Expenses: Unpaid (volunteer basis)

�� About Us

ROOTED is an emotional support app designed to help people navigate everyday emotional challenges through real-time, AI-powered conversations. Built by a cross-disciplinary team of psychologists, technologists and creatives, ROOTED offers a deeply personal and intuitive mental well-being experience — not just as a tool, but as a companion.

We’ve launched our web version, and now we’re bringing the experience to mobile, starting with React Native (iOS-first).

At the heart of ROOTED is RuMa (Running Mammals) – our proprietary conversational AI, built using cutting-edge LLMs, designed to reflect and respond to human emotion with empathy and insight.

�� The Role

We’re looking for a passionate React Native Developer to join our early-stage team on a volunteer basis. You’ll be helping us bring mental health support to life on mobile, working alongside a small but committed team who care deeply about design, technology, and emotional wellbeing.

What you’ll do:

• Build and structure the ROOTED mobile app from the ground up (iOS-first)

• Develop a real-time chat interface integrated with WebSocket

• Implement REST API integrations (auth, emotion tracking, chat logs)

• Align shared state management with the existing Zustand + TypeScript system

• Collaborate with our AI and design teams to deliver emotionally aware UI/UX

• Optimise performance for cross-platform compatibility (Android optional)

��️ Tech Stack

• React Native (TypeScript)

• Zustand / Redux Toolkit / MobX

• Axios + Socket. io-client

• Node.js, Express, Prisma, MySQL, Redis (existing backend)

• iOS native modules, APNs (push notifications)

�� Ideal Candidate

We’re looking for someone who is:

• Experienced (ideally 3+ years) in React Native and TypeScript

• Familiar with building chat apps or real-time communication tools

• Comfortable with startup environments — fast, iterative, collaborative

• Motivated by mission and social impact — you care about mental health

• Self-driven and communicative, able to work remotely with flexibility

Bonus if you’ve worked with:

• Push notifications (APNs, Firebase)

• CodePush or OTA update workflows

• Emotionally aware design or digital therapeutics

�� Why Join ROOTED?

• Be part of a purpose-driven mental health tech project

• Gain ownership, recognition, and real-world impact

• Flexible remote work and an open, kind team culture

• Co-create something meaningful that could support thousands

�� Interested?

Please email with a brief introduction and any relevant links (e.g., GitHub, portfolio, LinkedIn).

We believe in code and compassion — and we’d love to hear from you.

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Helping with event preparation

· Manning checkpoints

· Walking support

· First-aid support

· Marshals

· Support drivers

· Helping with community stalls

We are looking for people who are:

· Warm and non-judgemental

· Willing to learn about the work of YBTC

· Able to communicate with a range of different groups

· Good team players, able to work with other staff/volunteers

· Reliable and able to commit to agreed requirements

We can offer you the following:

· Induction and ongoing training

· Ongoing support and supervision in your role

· The opportunity to learn new skills

· YBTC commitment to health and safety

About Yorkshire’s Brain Tumour Charity

Background

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region

every week.

Our charity values are:

Integrity, Compassion, Community & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.

Do you live in Wales and want to gain valuable skills, have new experiences, and support vulnerable people?

We are offering 1 young person aged 18-25 the opportunity to volunteer for up to 11 months with the Portuguese Red Cross in Sanguedo, Portugal. Placements dates are planned to start as soon as possible for: August 2025 – July 2026 (subject to visas).

You will be supporting projects aimed at helping the local community and promoting youth involvement in social and environmental activities, which will give you the chance to explore the different kinds of social action that the Portuguese Red Cross undertake in Sanguedo. This is a great opportunity to get involved in these projects and find out what you are interested in. The main thing we want to see is your motivation for this placement!

Typical tasks may involve:

• Assisting the Social department: by supporting Social Centre activities such as assisting teachers with activities for children aged 3 to 5, befriending and developing activities for elderly service users and attending classes at the Senior University.
• Assisting the animal care department: liaising with different organisations involved in animal care (shelters, zoo and farm); assist in cleaning spaces and the animals, provide food and other necessities, as required.
• Supporting promotion and administration activities: the branch offers a wide range of the activities to the local community, and volunteers will take a lead in promoting these activities and volunteering overall to increase youth social participation. Volunteers will also assist with administrative tasks including sorting donations, and gifting or selling activities.

Please note that only young people based in Wales can apply for this role. Interviews will take place online with shortlisted candidates. 

We are keen to hear from individuals especially those who do not normally get the chance to volunteer overseas, who are passionate and motivated about working in the humanitarian sector and international volunteering but who also understand that these types of placements require adaptability and resilience.

We are especially interested in applications from those who are from low socio-economic backgrounds, are carers or are care experienced, have accessed free school meals, are refugees or asylum seekers and those with disabilities or additional needs.

Do you live in Wales and want to gain valuable skills, have new experiences, and support vulnerable people? 

We are offering 1 young person aged 18-25 the opportunity to volunteer for up to 11 months with the French Red Cross (Croix Rouge) in Montrouge. The programme will run from September 2025 – August 2026 (subject to visas). 

You will join the head office communication department of Croix-Rouge insertion, a programme funded by the French Red Cross that enables destitute young people, homeless people and long-term jobseekers to re-connect to the labour market, through civic participation. An intermediate to fluent level of written and spoken French is essential for this role and you will have the opportunity to further develop your written skills in French and gain experience in communicating across a range of channels, as well as developing your conversational French through lessons provided by Croix Rouge. 

On your arrival in France, you will take part in a 3 days on-arrival seminar in Paris, where you will get to know your national coordinators and other European volunteers. You will also have the opportunity to discover the beautiful city of Paris before leaving for your placement role! Your role involves volunteering for a maximum of 35 hours per week, including French lessons and a personal project. 

This is a great opportunity to get involved in key projects and find out what you are interested in. The main thing we want to see is your motivation for this placement! 

Typical tasks may involve: 

• Activities at Headquarters: 

• Manage and update the association's web pages and social media accounts (including SEO improvements) 

• Create, update, and adapt various materials (posters, flyers, brochures, catalogues, activity reports, videos, presentations, etc.) 

• Monitor and share news related to Croix-Rouge insertion activities 

• Participate in the organisation of national events (General Assembly, seminars, partner meetings, etc.) 

• Support the creation of Activity Reports and ensure deadlines are met 

• Contribute to discussions and working groups to deepen the Croix-Rouge insertion project and improve communication practices 

• Provide logistical support for organising the General Assembly 

• Facilitate the flow of information between headquarters and the local offices 

• Activities on the Ground (Croix-Rouge Insertion Local Agencies - Bondy and Bobigny): 

• Assist the agencies in the development, daily operations, or sustainability of their actions related to Access to Rights, Prison-Justice, Mobility, Digital Inclusion, and Basic Skills for RSA beneficiaries 

• Support the sharing and learning of skills between teams to fully experience the support process, especially in the development of theatre improvisation workshops for beneficiaries 

• Assist in communicating on the ground to change the perception of the public interest, which is still often stigmatised in priority urban areas 

We’re looking for the following qualities: 

• Someone sensitive to the association's social and environmental dimension 

• Strong organisational skills and attention to detail 

• Creative with good interpersonal skills

• Interest in office automation tools, graphic design software and animation tools (Adobe Suite, Canva, etc.) 

• Interest in digital media (social networks) 

• Ability to analyse, summarise and write in French

Please note that only young people based in Wales can apply for this role. This role requires someone with intermediate to fluent levels of spoken and written French. Interviews will take place online with shortlisted candidates. 

We are keen to hear from individuals especially those who do not normally get the chance to volunteer overseas, who are passionate and motivated about working in the humanitarian sector and international volunteering but who also understand that these types of placements require adaptability and resilience. We are especially interested in applications from those who are from low socio-economic backgrounds, are carers or are care experienced, have accessed free school meals, are refugees or asylum seekers and those with disabilities or additional needs. 

We are looking for a Trustee who brings experience and insight in one or more of the following areas:

1. Leadership in the education sector, including schools, FE/HE institutions or youth services

2. Knowledge of arts-based pedagogy and creative learning methodologies

3. Experience with education and culture policy, or involvement in cultural learning partnerships.

This Trustee will also serve as our Board Safeguarding Lead, helping to ensure that our work with young people and vulnerable groups is safe, inclusive and aligned with best practice.

Help protect the countryside of North and East Yorkshire for current and future generations. Join the board of CPRE North & East Yorkshire.

Applications close: Monday 8th September 2025.

Location: Hybrid/North and East Yorkshire (Thirsk)

Time commitment: c.1 – 2 days per month

About CPRE North and East Yorkshire

CPRE North and East Yorkshire campaigns to protect, enhance and promote the countryside for everyone’s benefit. We cover the largest CPRE region in England, spanning 6,900 square miles from the River Tees to Goole (south of the River Humber) and west from the Yorkshire Dales to the East Yorkshire coast.

Our vision is for a beautiful and thriving countryside that enriches all our lives. We work tirelessly to ensure the right development occurs in the right place. We actively support biodiversity improvement and champion countryside protection from climate change impacts, while contributing to climate solutions.

Our small but energetic team of volunteer trustees helps people to protect the countryside they love. We have a successful track record of enabling residents and community groups to shape proposed development in ways that enrich their rural communities and the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.

About the roles

We are seeking two exceptional individuals to join our Board of Trustees, each bringing specialist expertise while sharing general trustee responsibilities for developing our charity in line with our strategy and ensuring compliance with all legal and governance requirements.

Trustee with Supporter Engagement, Development and Fundraising Experience

This role combines general trustee duties with specialist leadership of our supporter development and fundraising activities. You will inform and guide the Board on supporter development matters, coordinate activities to meet our agreed aims, and lead the recruitment of a new Communications and Supporter Care Officer. Following our recent strategic review with external fundraising consultants, this role is crucial to implementing recommendations that will grow and strengthen our relationships with supporters and safeguard our charity’s future.

Trustee with Local Authority Experience

This position merges trustee responsibilities with expert guidance on local authority engagement and policy development. You will lead our proactive campaigning with local authorities for planning policies that protect the countryside, particularly in meeting climate change challenges. Your expertise will be vital as we work with the newly established North Yorkshire Council and other authorities across our region to influence policy development and implementation.

Who we are looking for

Vacancy 1

We are seeking an individual with management or senior-level experience in supporter development and fundraising. You will have experience in building relationships with supporters, developing fundraising strategies, and implementing successful campaigns.

Vacancy 2

We are also seeking someone with management or senior-level experience, either in policy development within local authorities or as a policy advisor to local authorities, or with experience working with local authorities in a not for profit capacity.

You should understand how local government works, have experience in policy and possess strong communication skills for engaging with elected officials and officers.

Our Trustees are passionate about countryside protection. You will bring strong communication skills, the ability to work collaboratively, and a commitment to our charitable aims. Previous trustee experience is not required as we provide comprehensive training and support.

Time commitment

Both roles require the equivalent of circa 1-2 days per month, including attendance at trustee meetings held every 2-3 months (currently in Thirsk), an annual AGM, and collaboration between meetings. Most meetings are held in person, although some are conducted online.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close on Monday 8th September 2025

IAPWA was founded in 2009 and aims to provide protection and improve the welfare of animals in need. We exist for the benefit of the animals who need our help and are driven by those who are passionate about providing this lifeline. Our achievements have and continue to be possible through the combined dedication of everyone within the IAPWA team who enable us to make an impact through the collective action we take.

THE ROLE

In February this year, we launched the pilot for our Youth Ambassador Programme, encouraging students between 11-18 to sign up and work towards becoming a Youth Ambassador for the charity through fundraising, raising awareness and animal welfare advocacy. We received a significant interest and are now in a position to have a super successful first full run out of the programme starting in September 2025.

As the Education Partnerships Assistant, you will be aiding the Partnerships Manager in running and growing this year’s programme, while also developing a new programme aimed at schools rather than individuals called the Educator Partner Programme, where schools and education institutions work towards being recognized as an IAPWA Educator Partner.

The role will involve:

• Youth Ambassador Programme Support: Assisting with the day-to-day coordination of the IAPWA Youth Ambassador Programme, including supporting young people aged 11–18 as they complete their activities and challenges to achieve ambassador status.
• Event and Presentation Assistance: Helping to organise and attend school visits, presentations, and award ceremonies, including communicating with schools and coordinating with community supporters.
• Volunteer Engagement: Communicating with Youth Ambassadors and their families, celebrating their achievements, and maintaining positive and inspiring engagement throughout their journey with the programme
• Content Creation: Supporting the creation of Youth Ambassador Programme resources, certificates, welcome packs, and promotional content.
• Educator Partner Programme Development: Assisting in the development of the new Educator Partner Programme for schools and educational institutions, including planning activities, recognition criteria, and outreach strategies.
• Promotion and Outreach: Supporting the promotion of both education programmes through social media, email campaigns, and direct communication with schools, students, and local communities.
• Administration: Maintaining accurate records of participants, communications, and achievements, and ensuring timely responses to enquiries.
• Feedback and Reporting: Gathering feedback from participants and schools to help improve the programmes and compiling monthly updates to share progress with the Partnerships Manager.

THE PERSON

• A passion for animal welfare (essential)
• Knowledge of the education sector, either as a former teacher or a parent with involvement in school proceedings (desired, but not essential)
• Non-profit experience (desired, but not essential)
• Excellent organisational and communication skills
• Resourcefulness
• Effective team player
• Ability to multi-task and manage time effectively
• Excellent attention to detail
• Proactive approach
• Problem solving skills

About Us

At Guyatt House Care, we provide inclusive, person-centred supported living services to adults with complex mental health needs. Our work is underpinned by values of dignity, creativity, respect, and empowerment. We support individuals to lead fulfilling, independent lives through therapeutic, relational, and community-based approaches.

Many of our service users are neurodivergent, including individuals with autism, ADHD, and other cognitive differences. Our approach is trauma-informed, neurodiversity-affirming, and tailored to meet the unique emotional and psychological needs of each person.

Role Overview

We are seeking a Volunteer Therapist to join our therapeutic team for one day per week. This is a voluntary (unpaid) position best suited to an experienced or semi-retired therapist who is passionate about working with adults with mental health challenges and neurodivergence in a supported living context.

The successful applicant will work alongside our Psychotherapist/ creative therapist , assisting with a range of clinical and duties, including client-facing work, documentation, and session planning.

Please note: This role does not include clinical supervision, supervision will be discussed in interview or with the successful candidate.

Key Responsibilities

• Support the delivery of 1:1 and group-based therapeutic or creative interventions
   

• Assist with preparation, documentation, and clinical note-taking
   

• Contribute to case discussions and planning of therapeutic programmes
   

• Engage compassionately with service users, respecting diverse communication styles and support needs
   

• Maintain confidentiality and work in accordance with professional ethical guidelines (e.g. BACP, UKCP, HCPC) and organisational policies.
   

Essential Criteria

• Qualified Therapist a range of disciplines will be considered
   

• Experience or strong interest in working with adults with mental health needs and neurodivergent profiles
   

• Strong interpersonal, organisational, and reflective skills
   

• Able to commit to one consistent day per week
   

• Understanding of, and commitment to, equality, inclusion, and person-centred practice
   

• Comfortable working collaboratively and supporting a trauma-informed environment
   

Desirable Experience

• Qualification or background in a creative therapy discipline (art, music, drama, dance/movement)
   

• Familiarity with supported living, community-based mental health services, or therapeutic environments
   

• Knowledge of neurodivergence-informed practice
   

Our Values

At Guyatt House Care, we believe:

• Everyone has the right to be heard, respected, and supported
   

• Therapy should be accessible, creative, and relational
   

• Diversity strengthens our community, and all neurotypes are valued
   

• Healing takes place in safe, consistent, and affirming spaces
   

Equal Opportunities

Guyatt House Care is proud to be an equal opportunities organisation. We actively welcome applications from individuals of all backgrounds, including those from underrepresented groups. We particularly value applications from neurodivergent therapists and those with lived experience of mental health challenges.

We are committed to maintaining a workplace that is inclusive, anti-discriminatory, and affirming for all.

Location

This role is based in our supported living services across the Huntingdon and Cambridge area. Travel details and service locations can be discussed at the interview.

How to Apply

To apply, please submit a CV and a short cover letter outlining your qualifications, experience, and your interest in this voluntary role. Informal enquiries are welcome. 

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.