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Full Time (37.5 hours) or Part Time (Minimum of 30 hours)
We are seeking exceptional applicants for the new post of Team Manager - Safety and Risk, based at our head office in Stockport to lead on the management of our Health and Safety functions. The Team Manager - Safety and Risk will be a key member of our Heads of Team and will contribute to our wider success and positive reputation. This new role would be ideal for a competent, experienced Health and Safety professional keen to take on a role that makes a real difference to the people we support and our staff.
Creative Support is a national, fast growing, organisation with charitable status providing care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing over 1,000 units of supported housing. Creative Support is regulated by the CQC and Regulator of Social Housing and must achieve high standards of health and safety compliance. As a large employer of over 5,000 staff nationally we promote a culture of safety awareness, compliance and good practice, with a commitment to keeping our staff and service users as safe as possible.
This varied role will include specific responsibility for:
- Line Management of the Health & Safety team and operational functions
- Providing a responsive and customer-focused Health & Safety Helpdesk
- Ensuring compliance with safety legislation and regulations
- Oversight of incidents, accidents & RIDDOR cases (including appropriate escalation & follow up)
- Undertaking investigations and supporting the Executive Team with incident management, identifying root causes, leading/attending strategy meetings and implementing follow up actions
- Case management of insurance claims and other high risk safety cases
- Collating and presenting data and writing professional reports
- Providing accurate data, reports, advice and assurance to the Executive Team and Board
- Collaborating across departments to ensure effective safety governance & risk management
- Reporting to and working effectively with regulatory bodies & other external stakeholders as required
- Oversight of our vehicles management function and line management of the Vehicles Officer
- Development and ongoing management of the Health & Safety inspection programme
- To devise and implement safety-related campaigns and the dissemination of safety information
In order to fulfil this role, you will need a track record in the management of health and safety in a health, care or housing environment and a relevant safety qualification. You will be conscientious, well organised and able to clearly delegate to others whilst maintaining personal accountability. A proactive, assertive and confident approach is essential as is the ability to lead and motivate your team to provide excellent customer service and to meet performance expectations and KPIs.
You must demonstrate a high standard of written English and the ability to write professional reports. You will be required to handle information of a confidential nature and must observe the highest standards of diligence and professionalism. You will be a hands on, resilient proactive leader that has good communication skills. You must be accountable with excellent attention to detail, with good IT and data management skills, including the confident use of word, PowerPoint, spreadsheets and databases. The ability to critically read documents and accurately identify facts, issues and root causes is essential. You will be able to research and evaluate information and to take responsibility for staying up to date with changing legislation, case law and emerging good practice.
We will support your ongoing professional development with access to training and membership of professional networks.
Vacancy Reference Number: 84370
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
Benefits of working with Creative Support:
· High level of training and development through our Creative Academy
· Pension with company contribution
· Free life assurance
· 25 days paid annual leave plus bank holidays, plus an additional day off for your birthday
· Friendly, supportive work environment
· Career development opportunities
· Other benefits including Employee Assistance Programme
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and national travel. The post will be based in our Head Office in Stockport with no remote working. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station. Applicants should hold a full driving license and be willing to travel across the country as required. A lease car or car allowance may be offered.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support



The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
ABOUT THIS OPPORTUNITY
We are looking for a strong Administrator to provide high quality administrative and operational support to the Governance and Compliance Team.
Your role focuses on meeting coordination, record-keeping, and day-to-day governance administration, ensuring that Local Governing Bodies (LGBs) and governance professionals are well supported and compliant with Trust policies and statutory requirements. You will also provide administration support to the Federation’s risk and internal audit functions.
You will play an essential part in ensuring efficient governance and compliance operations, accurate documentation and timely communication, contributing to the smooth functioning of governance and compliance at academy and Trust level.
MAIN AREAS OF RESPONSIBILITY
As a Administrator to the Governance and Compliance Team, you will play a key role in supporting effective governance across our academies by providing high-quality administrative and operational support to the Governance Team.
You will support Local Governing Bodies through meeting coordination, clerking, and accurate record-keeping, helping to ensure governance processes are compliant, well-organised, and run smoothly at both academy and Trust level. The role requires a willingness to work some evenings to support governance meetings and the ability to travel across the Trust as needed.
Governance Records & Compliance Administration
- Maintain accurate governance records including:
- registers of interest
- governor attendance records
- training logs
- membership lists and terms of office
- Support onboarding and offboarding processes for governors, including DBS checks, induction materials, and profile updates.
- Ensure relevant governance documents, policies, and registers are updated and stored in line with Trust protocols.
- Assist with preparing documentation and evidence for governance audits and internal audit assurance checks.
Complaints & Panel Administration
- Support administration of complaints processes at academy level, including logging, tracking, and maintaining secure records.
- Coordinate panel dates, paperwork, documentation packs, and correspondence to complainants.
- Take minutes at hearings where required, ensuring accuracy, confidentiality, and procedural compliance.
- Support the Governance Manager by maintaining databases, generating reports, and ensuring actions are documented.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- Qualifications to Level 3 or equivalent experience.
- Willingness to undertake governance-related training, with NGA or clerking qualifications desirable
- Experience in administration, clerical, or coordination roles.
- Strong organisational and administrative skills, with excellent attention to detail
- Ability to produce clear, accurate minutes and documentation
- Confident communication skills, both written and spoken
For a full job description and person specification, please download the Job Pack.
APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.