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Job Title: Training Facilitator

Location: Our central office in Islington, just a 10 minute walk from Highbury & Islington station. We work in a hybrid way, with a minimum of two days a week spent in the office or at one of our services, along with regular travel to various sites across both inner and outer London. Kindly be aware that step free access is not be available at our central office, and some of our other services. 

Salary: £30,900

Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work outside these hours and days as required.  

About the role

We have an exiting opportunity for a Training Facilitator to join our Talent Development team, part of the wider People and Culture team here at SIG! In this role, you’ll oversee and deliver our specialised training programmes for our staff, residents, participants, and external parties. You'll be at the heart of the full training journey including research training needs, designing and developing training content and delivering sessions both in person and online. No two days are the same. 
Some of the key subject areas include: 

De-escalation, conflict management, team building, grief and bereavement, housing/Independent living, employability, confidence and self esteem, and resilience

In this role, you'll:

• Support all stages of training and learning from research, planning to creating, delivering and keeping training records up to date whilst managing admin
• Have a good understanding of what care staff need to do their jobs well, whilst making a positive experience for diverse groups (staff, residents, external stakeholders)
• Help bring information come to life, ensuring its engaging for the audience, promoting inclusivity, safeguarding, and a positive learning culture
• Adapt content delivery styles to suit learners from staff to residents and external partners; identifying skills gaps and implementing feedback for improvement
• Deliver training sessions across a variety of locations, including inner and outer London, along with other locations throughout the UK

About you

We are looking for an enthusiastic and confident trainer to support the development and delivery of training across our organisation. An individual that will be a proactive, self-starter, passionate about continuous learning and improvement, with a focus on providing effective, engaging, and tailored training for all stakeholders. We are looking for someone with:

• Knowledge and previous experience within similar type of organisation with a similar portfolio of training needs and services
• Ability to manage multiple projects and training schedules, ensuring smooth delivery and evaluation within a fast paced environment
• Knowledge of Equality, Diversity, and Inclusion, being able to apply this to activities and share knowledge and best practice with others
• Ability to be sensitive and empathetic to others whilst dealing with individual circumstances and maintaining professionalism
• Understanding different cultures, having self awareness, and knowing how to identify personal growth by accepting feedback
• Ability to create an open and safe environment for the full learning experience
• Ability to simplify theoretical concepts to applied learning
• IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Training Delivery | Learning | Development | Facilitation | Adult Learning | Instructional Design | Staff Training | Resident Training | External Stakeholder Engagement | Soft Skills Training | De-escalation | Conflict Management | Employability Skills | Independent Living | Resilience Building | Housing Support | Care Sector Training | Inclusive Training | Safeguarding | Interactive Learning | In Person Training | Virtual Training | Learning Culture | Evaluation | Training Needs Analysis | Content Design | Training Administration | Learning Technology | Project Management | Communication Skills | Self Awareness | Coaching | Team Development |

As the UK’s leading dementia research charity, we’re determined to stop this from becoming a reality. We’re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure.

The Senior Executive Assistant will play a pivotal role in the Chief Executive’s Office, working closely with the Deputy Chief Executive and members of the Senior Leadership Team (SLT) to ensure the smooth and effective execution of strategic, operational, and governance priorities. Acting as a trusted partner and first point of contact, the Senior Executive Assistant will proactively manage high-level administrative functions, facilitate internal and external stakeholder engagement, and contribute to organisation-wide planning and coordination. The role requires a high level of discretion, organisational acumen, and an ability to anticipate the needs of senior leaders in a dynamic and mission-driven environment.

In addition to supporting the Deputy Chief Executive, this role also provides specific project support to the Directors within the Fundraising and Marketing Directorate and contributes to the governance, internal communications, and strategic coordination across Alzheimer’s Research UK (ARUK).

Main duties and responsibilities of the role:

Executive Support

· Serve as the primary point of contact and trusted liaison for the Deputy Chief Executive, managing their calendar, commitments, and priorities with discretion and strategic foresight.

· Proactively coordinate complex diaries, internal and external meetings, and briefings, ensuring effective time management and optimal scheduling across teams and stakeholders.

· Prepare agendas, compile and distribute papers, attend meetings as needed, and record minutes and action points with professionalism and accuracy.

· Manage comprehensive travel arrangements (domestic and international), including bookings, itineraries, visa requirements, and expenses in line with organisational policy.

· Screen incoming correspondence (emails, calls, invitations), handle or redirect enquiries, and ensure timely and appropriate follow-up.

· Provide responsive and high-quality administrative support across the Senior Leadership Team as needed, in coordination with the Executive Support Manager.

Governance, Project and Strategic Support

· Coordinate and manage key organisational meetings including: Monthly Heads meetings across ARUK and Fundraising and Marketing Leadership Team (FMLT) meetings

· Ensure the smooth delivery of these meetings by preparing documentation, recording actions, and driving follow-through with relevant stakeholders.

· Support cross-organisational strategic initiatives, such as ARUK’s Stakeholder Engagement programme and other priority activities led by the Deputy Chief Executive.

· Proactively use ARUK’s CRM system (Salesforce) to support relationship management and strategic engagement by Executive Directors.

· Assist in the planning and delivery of internal communications activities and events that build alignment and engagement across the organisation to include the annual Fundraising and Marketing away day and monthly Fundraising and Marketing meeting.

· Take on discrete projects on behalf of the Deputy Chief Executive

· Work closely with the Executive Support Manager and Head of Governance to support Board and trustee-related activities, including the preparation of papers, coordination of logistics, and accurate record-keeping.

· Help ensure the delivery of effective governance arrangements and contribute to continuous improvement in the support of ARUK’s leadership and oversight functions.

Team and Leadership Contribution

· Act as a senior member of the Executive Support team, sharing best practices and supporting colleagues with guidance, training, and mentoring where appropriate and deputising for the Executive Support Manager where appropriate

· Contribute to process improvement initiatives that increase the efficiency and impact of the Chief Executive’s Office.

· Stay informed of sector developments, best practices in executive support, and opportunities for innovation within the charity’s operations.

What we are looking for:

· Extensive experience providing high-level executive support to senior leaders 

· Discretion, integrity, and sound judgement in handling confidential and sensitive information.

· Experience coordinating meetings, travel, and logistics for senior leaders.

· Exceptional organisational and time-management skills, with proven ability to manage complex and competing priorities.

· Strong written and verbal communication skills, with attention to detail and professional presentation.

· Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with CRM systems such as Salesforce.

· Proven ability to build relationships and work collaboratively across teams and with external stakeholders.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £35,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 21st September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Job purpose

To support Debt Advisers in their roles and ensure that the advice provided to overindebted Clients is accurate, effective and tailored to individuals’ circumstances. To support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with their Grant Agreement.

Scope of role

The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.

Key working relationships

Head of Quality and Compliance, Quality Assurance Manager, Debt Advisers, Delivery Partner Organisations, Training and Wellbeing Manager, Funders and External Partners, Recognising Excellence.

Key Responsibilities

1. Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.

• Conducting debt-advice interview observations
• Undertaking debt advice file reviews
• Identifying advisers’ soft skill and technical training needs
• Providing constructive feedback, and pastoral support, to advisers and their line managers
• Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.

2. Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.

• Ensure partner organisation are kept up to date with the requirements for external assessments.
• Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
• Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.

3. Ensure project compliance and quality requirements are achieved.

• Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
• Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
• Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.

4. Contribute to Team

• Work to an agreed work-plan meeting targets and milestones
• Prioritise and manage your own workload
• Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
• Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
• Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice

Other:

• Travel across London as required, and occasionally the UK
• Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.

Person Specification

The successful candidate will demonstrate:

Essential Criteria:

1. Experience and Skills:

• A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
• Hold a valid Money and. Pension Service accredited qualification in debt advice
• Have recent knowledge and experience of specialist debt casework
• Ability to supervise, develop and motivate a team of Debt Advisers to achieve performance, quality and Continuous Professional Development
• Understanding of the issues involved in interviewing clients (all channels)
• Ability to analyse and interpret complex information and produce and present clear reports verbally and in writing in cross cultural settings.
• Ability to work with funders and (partner) organisations to earn and maintain the trust of the people with whom Toynbee Hall deals.
• Experience of the monitoring, managing and evaluation of projects and performance
• Have achieved the MaPS competency requirements for a Technical Debt Supervisor (or be working towards these) and have experience of monitoring casework for quality.
• Proven ability to work creatively to support change management using a solution-based approach that resolves issues and accomplishes goals
• Ability to lead and contribute to the team, including the ability to prioritise own work and the work of others, and take decisions in relation to service delivery and rota cover (if required)
• Ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best
• Ability to best use IT systems and packages in the provision of advice services, including Microsoft Office, Teams, and case recording tools eg AdvicePro

2. Communication and Interpersonal Skills:

• Ability to build and maintain positive relationships with all staff members.
• Excellent written and verbal communication skills.
• Competence in handling sensitive information with discretion and maintaining confidentiality.

3. Personal Attributes:

• High level of professionalism and integrity.
• Ability to work independently and proactively without supervision.
• Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
• Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
• Commitment to empowering others by sharing knowledge and enabling action.

4. Commitment:

• Strong alignment with Toynbee Hall’s mission, strategy, and values.
• Willingness to participate in training and develop further understanding in areas such as safeguarding.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Job purpose

As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.

Scope of role

• To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
• To maintain detailed case records
• Keep up to date with legislation, policies and procedures and undertake appropriate training

Key Responsibilities

• To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
• To maintain detailed case records
• Keep up to date with legislation, policies and procedures and undertake appropriate training
• Contribute to team

Essential Criteria:

Experience and Skills:

• Hold a valid Money Advice Service accredited qualification in debt advice to level three or higher
• Minimum 2 years f debt advice experience
• Prven record of good quality debt advice
• Prvided casework support
• Experience in a client-facing service envirnment
• CMS experience (Advice Pr preferable)
• Strng IT knowledge and familiar with using Microsoft Office 365 and Microsoft Teams

Communication and Interpersonal Skills:

• Clear cmmunication skills and a strong command of the English language, oral and written
• Ability t communicate with internal and external stakeholders
• Advcacy skills
• Ability t remain non-judgmental
• Awareness f, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community

Personal Attributes:

• Ability t work as part of a team and be open to receiving feedback and learning from others
• Ability t give and receive feedback objectively and sensitively
• Custmer-focused attitude and a commitment to delivering exceptional service
• Tenacity t remain persistent throughout a difficult situation with excellent problem-solving skills
• Ability t think outside the box and be open to new challenges

Commitment:

• A cmmitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

If you are looking for a flexible part time role with a values-based organisation that has the people we support at the heart of everything we do, this is the role for you. 

At POhWER, we are passionate about making a difference in people’s lives and push boundaries to make an impact. As one of our casual workers, you will be able to bring this to life. If you are ready to take on a role that impacts your community and thrive in a dynamic, fast-paced environment, you will be the perfect match for one of our Bank Advocate roles. 

We have a diverse range of employee, bank workers and volunteers from different backgrounds. Previous or current job roles and experiences working with vulnerable people is beneficial however we are more focused on recruiting based on values and the passion to make a difference. 

Hours of Work: Bank worker – hours will be varied: hours to be between 9am - 5pm Monday – Friday as required.

Location: Home based with travel around the East Midland area. 

(Applicants should live in the East Midlands area; have a full driver’s licence and access to their own transport.)

Please note: You will be expected to be take a flexible approach and potentially could be expected to commute outside of your specified borough. This commute would be covered within our Milage rate within our policy. 

Due to the requirements of this role we are happy to also consider applications from outside of the posted location.

Salary: £12.60 per hour

Contract Type: Bank

Independent Advocate Requirements:

• Strong communication and time management skills to successfully work remotely.
• Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
• Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable:

• Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

Meet the Organisation: Who We Are and What We Do

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.

Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter!

Closing Date: 9AM, Friday 10th October 2025 (We reserve the right to close this vacancy early)

Interview Date: TBC

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

Successful applicants will need to obtain business insurance for their own vehicle.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

PROGRAMMES COORDINATOR, YOUTH LEADERSHIP

Job Purpose: To work with the Youth & Universities team to deliver F&BF’s programmes and projects

Salary: £29,802 – £32,565, depending on experience

Contract: 1 year fixed term

Location: London

Hours: 37.5 hours/week including occasional evening meetings

Reports to: Rachel Cohen, Senior Programmes Manager

Duties and Responsibilities

All activities will be undertaken in collaboration with the Youth Voice & Universities team.

Delivery

· To support delivery of the UN award-winning ParliaMentors programme (1.5 days per week):

o Being responsible for 2 teams of university students.

o Supporting 12 London-based students by: having 1:1 coaching calls with each of them to offer guidance and support; conducting sessions to support the teams with their social action projects and identifying area for development; conducting sessions to work through any team dynamic issues that arise.

o Supporting with facilitation of workshops related to social action, politics, leadership and interfaith.

o Administrative and logistical support (e.g., room bookings, processing reimbursements, coordinating student travels).

· To support delivery of City Bridge Trust (CBT) work (3.5 days per week):

o Responsible for overseeing the deliverables for this funder, ensuring all deadlines are met.

o Responsible for delivering four interfaith trainings for Local Authorities within London.

o Planning and delivering the annual Youth Interfaith Summit, the UK’s largest interfaith event for the climate.

o Coordinating the Youth Advisory Board, a group of young interfaith activists who will codesign the Summit.

o Responsible for coordinating the remainder of the Youth Forum for Faith and Ecology in partnership with LSE.

o Identifying and facilitating partnerships between alumni network and other relevant organizations.

o Coordinate collection and analysis of M&E data for internal and funder reporting, and production of case studies.

· To lead on social media for the Y&U team

o Responsible for creating a minimum of four posts per month for Instagram and LinkedIn for the F&BF and ParliaMentors accounts.

· To perform administrative and logistical tasks using agreed process and conventions including planning, activity/event delivery, finance, tracking expenditure.

· To monitor and evaluate delivery, and to assist with the creation of those procedures

· To follow a schedule of reporting requirements for own project and leading on the production of those reports.

· To contribute towards departmental and organisational reports e.g. by providing data and case studies.

· To contribute towards strategy development for F&BF programmes

Communications & Stakeholders

· To be an ambassador for F&BF, helping raise awareness of the programme and the whole organisation through speaking about our work in public, social media, writing articles/blogs (primarily related to departmental activities).

· To contribute towards external marketing and communications for the Community programmes, and organisational communications (e.g. event publicity, brochures, exhibition guides, newsletter, social media)

· To be involved with relevant F&BF’s Policy initiatives

· To develop and maintain relationships with stakeholders and maintain the database of contacts

General

· To work with others to help achieve the organisational aims (below)

· To be an active participant in the Team, leading on some organisational initiatives to ensure a good working environment for all staff.

· To contribute towards activities to raise funds, such as developing relationships with existing and potential donors, to support funding application writing, and sharing new ideas.

· To help recruit, induct and support interns

· To look for ideas for innovation, growth, sharing our learning, and continuing relationships with stakeholders.

· Undertaking other initiatives necessary to ensure the successful implementation of the work of the organisation.

Organisational strategic goals:

• To equip more learners with the skills and tools they need to handle and influence relations between different faiths and beliefs
• To generate stronger community-based movement, with youth at the forefront
• To project the voices of those we support and the impact of our partnership with them

Person Specification: 

It is essential to have sensitivity to the issues surrounding this area of work and a proven commitment to the aims of the Faith & Belief Forum. 

We welcome experience and skills from all areas of a person’s life, including volunteering, community work, paid work, and education.

We are looking for someone who is highly organized and detail-oriented with excellent time management skills, and an ability to prioritise a varied workload.

You must have experience of the following:

• Delivering a successful large-scale event, including logistics, communications, programme planning and partnership management.

• Ability to work with sensitivity around issues of identity, particularly around faith & belief identity.

• Working with young people.

• Facilitating trainings or workshops.

• Designing posts and copy for different social media sites.

• Building and maintaining effective relationships with external stakeholders, including volunteers.

• Managing multiple priorities and working to deadlines.

• Working collaboratively and effectively as a team member. 

It would be advantageous to have knowledge of the following:

 • Grassroots social change 

 • UK politics and social cohesion

• fundamental principles and practices within interfaith dialogue

Benefits include

· Opportunity to work mainly remotely from home (with roughly once/week meetings in London)

· 25 days annual leave

· 2 days paid volunteer leave

· Interfaith and intercultural learning opportunities

· Regular support and coaching to help develop your skills

· Access to internal learning sessions on topics relevant to this sector

Our team

The Faith and Belief Forum is the UK’s leading interfaith organisation, dedicated for nearly 30 years to building understanding and strong relationships between people of all faiths and beliefs. Our vision is a society where difference is celebrated and communities are connected through respect and dialogue.

You will be working closely with the Senior Programme Manager on the Youth and Universities team to deliver our interfaith programming for young people aged 18 – 35. This includes the UN award-winning ParliaMentors programme, which equips nearly 40 young leaders each year with the tools to make meaningful social change. You will also be leading on delivering other projects that focus on the relationship between faith and the environment, including the UK’s largest youth interfaith climate event.

This role is an incredible opportunity to shape innovative and transformative programmes on a very passionate, welcoming, and empowering team.

The social media officer sits within Alzheimer’s Research UK's Digital department. The primary purpose of the job is to engage and motivate supporters, raise awareness of dementia and dementia research, and promote Alzheimer’s Research UK's campaigns, fundraising efforts, health information, and research initiatives.

This is an important role, helping to drive Alzheimer's Research UK’s online presence, engagement, and impact, while staying at the forefront of digital trends and technologies. The role is an exciting and fast-moving one, ideally suited to someone skilled in content creation, strategy, relationship building, analytics and innovation, to effectively communicate the charity’s mission and engage supporters.

You will need great organisational and communication skills, as you will be working with teams across the charity.

Main duties and responsibilities of the role:

Social Media Content Strategy Execution

· Support on the development and execution of a comprehensive social media content strategy, aligned with Alzheimer’s Research UK’s mission and goals.

Content planning and Scheduling

· Working alongside the rest of the social media team to plan content within our management platform ‘Sprout Social’ and ensure we are maximising opportunities across our socials such as Meta, X, LinkedIn, TikTok and YouTube.

· Identify optimal posting times and frequency to maximise audience engagement and reach.

· Work with the in-house video and design experts to produce eye-catching and compelling new assets which engage audiences with our brand message, raise awareness of dementia and dementia research and increase our reach and followers.

· Work with our senior social media officer to plan and deliver impactful video content across channels. Identifying opportunities to optimise long and short form video for the channels.

· Identify and encourage the use of sharable third-party and user generated content which aligns with Alzheimer’s Research UK’s brand messaging to support creative campaigns and initiatives.

Audience engagement and Relationship Building

· Monitor interactions across Alzheimer’s Research UK’s socials, proactively engaging with supporters to ensure they receive a positive experience.

· Act as a brand ambassador, maintaining high level of attention to detail to the brand voice in all social interactions.

· Be a confident and proficient communicator, able to adopt an appropriate tone of voice for each of our different audience types (including the communication of complex or sensitive issues. Able to communicate sensitively on several issues in a timely manner.

Reporting and Trend Analysis

· Produce insight driven and eye-catching regular reports on content for teams across the charity, to communicate key successes and areas for development, using your expertise and knowledge about the platforms.

· Proactively research, learn and suggest ways to improve our ways of working and efficiency by utilising emerging digital trends, such as artificial intelligence.

Internal Engagement and Collaboration

· Support teams across the charity with their social content, identifying opportunities to share our research, health information, fundraising and other campaign activities; as well as advising on best practice.

· Work with the Social Media Manager to enhance the Employee Advocacy Approach, fostering engagement and participation among staff in sharing social content.

Learning and Development

· Stay informed about the latest advancement in digital marketing, social media, tools and technology. Actively seek opportunities to enhance skills and knowledge through the charities learning and development programme as well as external learning opportunities.

Compliance and Brand Standards

· Ensure all activities comply with our brand and data guidelines and meet the high professional standards of Alzheimer’s Research UK and represents the values of the organisation to the fullest

What we are looking for:

· Experience of working across social media channels for a medium-large size organisation.

· Experience of using a Social Media Management tool such as Sprout Social, Hootsuite, Falcon.

· Experience of reviewing and disseminating social media metrics and reports. Experience in project and campaign planning for social channels

· Confident in leading discussions and driving creativity and new ideas in social content planning.

· Excellent organisational skills, with ability to juggle a number of projects simultaneously.

· Excellent written communication and presentation skills.

· An understanding and passion for emerging technologies, techniques and trends.

· An approachable, enthusiastic, collaborative and can-do manner.

· Someone who embraces digital life.

· Excellent relationship building skills.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £30,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 28th September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

If you are looking for a flexible part time role with a values-based organisation that has the people we support at the heart of everything we do, this is the role for you. 

At POhWER, we are passionate about making a difference in people’s lives and push boundaries to make an impact. As one of our casual workers, you will be able to bring this to life. If you are ready to take on a role that impacts your community and thrive in a dynamic, fast-paced environment, you will be the perfect match for one of our Bank Advocate roles. 

We have a diverse range of employee, bank workers and volunteers from different backgrounds. Previous or current job roles and experiences working with vulnerable people is beneficial however we are more focused on recruiting based on values and the passion to make a difference. 

Hours of Work: Bank worker – hours will be varied: hours to be between 9am - 5pm Monday – Friday as required.

Location: Home based with travel around the South Coast. 

(Applicants should live in the South Coast; have a full driver’s licence and access to their own transport.)

Please note: You will be expected to be take a flexible approach and potentially could be expected to commute outside of your specified borough. This commute would be covered within our Milage rate within our policy. 

Due to the requirements of this role we are happy to also consider applications from outside of the posted location.

Salary: £12.60 per hour

Contract Type: Bank

Independent Advocate Requirements:

• Strong communication and time management skills to successfully work remotely.
• Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
• Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable:

• Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

Meet the Organisation: Who We Are and What We Do

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.

Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter!

Closing Date: 9AM, Friday 10th October 2025 (We reserve the right to close this vacancy early)

Interview Date: TBC

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

Successful applicants will need to obtain business insurance for their own vehicle.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

Job Title: Refuge Worker

Location: Derby
Salary: £12,756.17 per annum
Contract type: Part Time, Permanent 

Hours: 18.5 hours per week (days to be discussed) 

This is an opportunity to join Refuge as a Refuge Worker in Derby.

The post holder will provide high quality practical and emotional support to survivors of domestic abuse and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 3 October 2025

Interview date: 10 October 2025

We’re looking for a proactive and well-organised individual to support the core operations of our dynamic charity. Working closely with the Creekside Manager and wider team - including staff, volunteers and trustees - you’ll ensure our administrative, financial, and project work runs smoothly and efficiently.

This varied role offers the chance to get involved in exciting and nuanced tasks and projects, where your attention to detail, problem-solving skills and clear communication will really shine. As the first point of contact for internal and external stakeholders, you’ll play a key role in keeping everything connected and on track.

You’ll be pivotal to the sustainable growth of Creekside, with opportunities to contribute across all areas of our work - from nature conservation and lifelong learning to community engagement. If you’re passionate about urban wildlife and want to help others connect with it, we’d love to hear from you!

This is a part time role (15-18 hours per week) and flexible working arrangements will be considered and discussed at interview. There may be some evening and weekend commitments for which TOIL is given.

Full Time Salary: £28,500 per annum, pro rata. Other benefits include 22 days annual leave in addition to bank holidays and a Christmas closure period, and 3% employer pension contribution.

Job Title: Risk and Compliance Officer

Location: Home-based (requires occasional travel to London, likely once per month, to attend meetings, events and training) or Hybrid (with one day per week in the London Office)

Hours: 35 hours per week                               

Contract type: Permanent

Salary: £30,290 per annum (home-based) - £33,320 per annum (hybrid)

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who can lead and embed a proactive risk management culture across the organisation.
• Someone who helps teams identify issues early on and plan effectively for business continuity.
• Someone who can be a go-to expert on data protection and compliance, offering clear and practical guidance and advice.
• Someone who stays ahead of regulatory changes and supports others through training and advice.
   

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
   

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by 19th September. 1st Stage Interviews 30th September online and 2nd Stage Interviews 7th October (potentially in person).
 

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.

Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR team.

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick ‘yes’ on the application form.
 

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). 

For information on how we collect, store and process personal data please refer to our privacy policy on our website. 

Location: Home Based
Job Type: Full time, 37.5 hours
Contract Type: Fixed Term Contract
Salary: £27,646 - £30,718
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.

There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.

As our Cycling Development Officer, you will manage key relationships in West Yorkshire with stakeholders who have an interest in, or an affiliation to cycling. Our ideal candidate will have a good understanding of the local community to develop and deliver projects which meet local need to address health, social and economic inequalities across West Yorkshire.

If you are enthusiastic about supporting communities and improving access to cycling, we want to hear from you!

Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

This role is home-based in West Yorkshire with regular travel throughout the area expected.

Applications close at 9:00am on the closing date shown

You may also have experience in the following: Development Officer, Fundraiser, Fundraising, Charity, Not for Profit, Third Sector, Fundraising Development Officer, Business Development, Legacy, Charities, Fundraising Assistant, Fundraising Officer, Events Officer, Events Assistant, Charity Worker, Charity Fundraiser, Charity Fundraising Officer, etc.

REF-224 028

We’re looking for a Head of Product to run our product department at Oak. You'll be leading our digital teams to provide world-class public services for teachers and pupils across the country. We're used by over 1/3 of teachers. We've just launched the world's first openly-licensed, fully resourced curriculum. And we're recognised experts on implementing AI in educational products, with multiple published academic papers on our work with Aila - an AI-powered lesson planning assistant. There's huge potential to scale this impact as we move into our next strategic period. Help us take our products to the next level!

Oak is the publicly-funded provider of free, high-quality digital curriculum and teaching resources for schools. We are a pioneering organsation, fully remote and mission-driven, working to support teachers and improve pupils’ access to quality education. Oak offers high levels of flexibility, autonomy and purpose.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

�� About the Role

Oak's success is built on a wide range of partnerships across the education and wider public sector.

�� What You’ll Be Doing

• Develop and manage a high-performing Product department, leveraging internal and/or external relationships

• Manage the Product department budget (minimum of 6-figures)

• Responsible for all decisions relating to the performance and function of the Product department

• Maintain specialist expertise in digital product and strategy development, and be the authority across Oak and more widely across the sector

• Oversee and continuously improve the operation of cross-functional squads, including individuals from other departments, to deliver our product strategy 

• Ensure that all our products are user-centric, accessible, pedagogically sound and backed by research, deliver high impact for teachers and pupils, and are rigorously evaluated

• Work closely with education colleagues to create an openly-licensed, fully-resourced national curriculum to underpin our products 

• Act as a member of Oak’s leadership team: contribute to the strategy, planning and model the culture of the organisation;

• Work in cross-functional and product-oriented squads with colleagues across the organisation, as required;

• Deputise for the Director of Product Strategy & Impact and take on other general responsibilities as required.

�� What We’re Looking For

• 5+ years of experience in product development, including at least 2 years setting product strategy across multiple teams in an organisation

• Experience of recruiting, managing and leading a high-performing department

• Experience of managing a 6-figure budget.

• Demonstrable experience designing and rolling out continuously improving agile ways of working in an organisation

• Proven success in understanding and articulating challenging technical concepts, including the use of generative AI in products, to senior stakeholders

• Good understanding of education policy and the UK education system (desirable).

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• A 36-hour working week, with half-days on Fridays or every other Friday off

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process. 

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: 23:59 on 10th October 2025

If this sounds like the kind of role and team where you would thrive, we'd love to hear from you.

Job Title: Parent Carer Adviser (Families of Children/Young People with Disabilities within the Earls Court Area)
Location: Hybrid – Home based and community venues across the Earls Court area (with travel within Hammersmith and Fulham as required)
Salary: £28,000 – £30,000 FTE per annum (pro rata)
Hours: Part-time – 18 hours per week
Contract: Fixed term for 12 months (extension subject to funding)

About the Organisation

We are a long-established parent carer forum dedicated to supporting families of children and young people with disabilities. Founded over 25 years ago, we recently celebrated our 25th anniversary — a milestone that reflects our enduring commitment to advocacy, empowerment, coproduction, and peer support.

After many years under the umbrella of HF Mencap, we became an independent Community Interest Company (CIC) in 2023. In April 2025, we were honoured with a Civic Award from Hammersmith & Fulham Council in recognition of our impact and dedication. Our small but dynamic team works passionately to support parents and carers in navigating the often-complex world of disability services. Through personalised advocacy, accessible information, and regular activities such as coffee mornings, training and information sessions, we create safe, welcoming spaces where families can connect, learn, and feel heard.

We play a central role in service development and co-production across our area, ensuring that the voices of parents and carers shape the services their children depend on. From influencing policy to supporting individual families, we are proud to be a trusted source of guidance, strength, and community.

Our work is overseen by the Steering Committee and governed by the Board of Directors, which ensures we remain responsive, inclusive, and rooted in the needs of the families we serve.

About the Role

Are you enthusiastic about empowering families and ensuring access to the right support? We are looking for a compassionate and experienced Parent Carer Adviser to support families of children and young people with disabilities in the Earls Court area

In this role you will:

• Provide 1-to-1 advice and advocacy and group sessions in community setting
• Deliver information sessions or workshops to help families navigate support services.
• Offer tailored signposting to local, educational, health and social care resources.
• Develop strong relationships with professionals at all levels and advocate effectively when challenges arise

You will work from home and run regular sessions in the Earls Court area, collaborating with families and community partners to reduce isolation, promote access to entitlements, and support informed decision-making.

We are Looking for someone who:

• Has experience providing advice or advocacy to individuals in a community or voluntary sector setting.
• Has a knowledge and understanding of at least two of the following areas:
  • Adult/children social care
  • Special Education Needs and the Children and Families Act
  • Health (including mental health services, Continuing Health Care)
  • Housing
  • Youth services
• Understands the challenges faced by families of children with disabilities/ SEND.
• Can build trust with diverse communities and communicate clearly and empathetically.
• Is confident delivering group sessions or workshops
• Can maintain accurate case records and work with safeguarding procedures.

What We Offer:

• A supportive, flexible working environment
• Regular supervision and training opportunities
• The chance to make a real difference in people’s lives.

Closing Date: 22nd September at 12 pm midday.
Interviews: 30th September/1st October
Start Date: Immediate start (subject to DBS checks and references)

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

No agencies please.