Access officer jobs in tandridge, surrey
Reporting to: Director of Fundraising and Development
Location of work: Remote with ad hoc time in the office for team days, events, campaigns and organisation away days.
Contract type: Ideally full-time, 35 hours per week, 28 hours / flexible hours will also be considered. The role may require occasional evening and weekend work.
Contract Length: Permanent
Salary: £31,500
BACKGROUND
Our work has never been more needed. The latest research suggesting that the number of children and young people at risk of hunger has rocketed to 2.6 million* means that one in five children don't have enough to eat.When a child is too hungry to learn, when they’re aching for something to eat, they can’t concentrate. They can’t absorb information. Big feelings and worries can be impossible to control. They fall behind in their studies.
Magic Breakfast provide a nutritious and filling breakfast to over 300,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. Magic Breakfast are ambitious to grow our impact to remove hunger as a barrier to learning for all children and young people in the UK.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children as we work to influence both policy implementation, with the national rollout of primary-aged universal school breakfast, and legislative change, through the Children’s Wellbeing and Schools Bill. There has also been commitment from the Scottish Government for a national breakfast scheme and we are seeking to expand our advocacy work into Wales. Magic Breakfast’s influence will be instrumental to ensuring school breakfasts are implemented in a way that is hunger-focused and barrier free.
In addition, thousands of secondary school children are at risk of losing their free school breakfasts from September next year. For many of these students, this is their only opportunity to have a nutritious meal before facing a demanding school day, including taking exams. And for the very youngest, we know that the disadvantage gap begins before they even reach reception. With the Government commitment to another 100,000 places in school-based nurseries, early years is also a critical part of our advocacy work.
Being part of the work of Magic Breakfast is your chance, together with parents, teachers and people across the UK, to demonstrate the power of school breakfasts and to shape the way forward to end morning hunger for good.
*Food Foundation Insecurity Tracker Jan 2025
JOB PURPOSE
The Fundraising and Development department is responsible for ensuring Magic Breakfast’s on-going sustainability through the generation of income and other critical non-financial support. The Department Coordinator will work closely with the Director of Fundraising and Development and other members of the Fundraising Leadership to facilitate closer alignment across the department, help unlock and enable income growth, whilst also providing administrative and coordination support to the team more broadly. The successful candidate will also play a critical role in developing and delivering the department-wide calendar of stewardship events, working with colleagues from across the major gifts team to identify opportunities to connect our supporters even further with the impact of our work
KEY RESPONSIBILITIES:
Department Coordination
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Work closely with the Director of Fundraising to coordinate effective planning and management of the Fundraising & Development (F&D) strategy by coordinating quarterly review and monthly Core Management Group (CMG) meetings and managing all aspects of the monthly F&D team meetings ensuring they have maximum impact for all individuals and the organisation. This includes managing actions, minutes and agendas
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Support with the planning, coordination and diary management for any department away days, planning or reflection sessions
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Lead efforts to enhance synergies within and across the F&D and other departments, identifying and enabling opportunities to add value, enhance efficiencies and reduce siloed working, for example through reviewing current systems and facilitating opportunities for collaboration and support
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Provide project management support for significant team level projects, including developing project timelines and plans using Asana (e.g., for the Magic Morning webinars process and the department’s involvement in giving campaigns or annual reports)
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Work across the department to identify any gaps or updates required for process/ ‘how-to’ documents
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Act as the department representative for Asana, systems and process champion, providing training to colleagues where necessary
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Act as the department lead for other key internal groups such as the all staff away day.
Supporter Care
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Support the Fundraising Officer where necessary to act as the key welcome point to people reaching out to support Magic Breakfast, responding to enquiries received on the phone, escalating and triaging queries where necessary.
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With support from across the Department, develop and deliver a calendar of department wide engagement events, including group school visits, stakeholder events, thought leadership dinners, and our online ‘Magic Mornings’ - a speaker series where we invite funders to hear more about our work.
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Lead on the planning, review and learning capture/ sharing for all events, and more broadly the stewardship calendar across the department.
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Work across the department to review cross-departmental stewardship and identify opportunities for improvement, collaboration and alignment to key objectives, either through events or other activities.
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Ensure that all confidential donor data is stored and handled in accordance with data protection regulations and all records retained on Salesforce where required.
Fundraising Administration
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Provide general administration support to the Fundraising & Development department, working in collaboration with the admin network across the organisation. Potential tasks may include but are not limited to meeting logistics, booking venues for away days and accommodation/travel bookings
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Develop and maintain accurate and efficient administration systems and tools to support the department, for example our intranet section
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Manage the Department’s resources and order supplies
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Assist the Gifts Officer with gift processing when required, including the processing of cheques, sending acknowledgements, and adding gifts to our CRM, Salesforce
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Administrative support to the Director of Fundraising and Development as required, including pulling reports and occasional diary management
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Ad-hoc support to other team members.
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Support the department with scoping and research for new fundraising products or initiatives
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Make purchases on behalf of the Fundraising and Development department in adherence with internal budget approval processes and delegation of authority
General:
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Support the Fundraising & Development team by attending events and working on collaborative initiatives
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Attend meetings and cross-team working groups to represent the Fundraising and Development Department and its interests
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As requested, provide regular updates to key stakeholders
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Ensure compliance with data protection regulations
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Occasional work outside of regular office hours and at weekends
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Exemplifying through behaviour our values-led culture that encourages curiosity, engagement, positivity and continuous improvement underpinned by a commitment to social impact, ensuring that children and young people are at the heart of everything we do.
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Working collaboratively across the organisation to build good working relationships.
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Actively contributing to team meetings and supporting team members where necessary.
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Participating in occasional work-related events at external venues.
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Undertaking any other duties commensurate with the role.
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Adhering to all Magic Breakfast policies and procedures.
PERSON SPECIFICATION
Skills and abilities
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Ability to manage multiple tasks simultaneously and work to deadlines.
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Strong interpersonal skills to build effective working relationships with a range of stakeholders, a collaborative team player.
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High level of competency in the use of Microsoft.
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Confidence in using Microsoft Word IT packages.
Knowledge and experience
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Experience planning and organising online and in person events.
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Experience of working for a charity desirable but not essential.
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Experience or knowledge of administration within fundraising desirable but not essential.
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Experience using Salesforce / similar CRM or an aptitude for learning new software quickly.
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Experience using Asana or an aptitude for learning new software quickly.
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High level of competency in the use of Microsoft.
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Experience of working in an administrative role.
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Share Magic Breakfast’s commitment to Diversity, Equality and Inclusion within the workplace.
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Experience of working well collaboratively within a team.
Other :
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Passion for Magic Breakfast’s mission of ensuring that no child is too hungry to learn.
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Enthusiasm for delivery a high standard of supporter care.
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Shared commitment to our values and active contributor to our enabled and empowered culture
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Experience of working for a charity desirable but not essential.
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Experience or knowledge of administration within fundraising desirable but not essential.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please find attached our job pack.
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @magicbreakfast. com
Shortlisting - 19th - 20th May
Interview 1 - 26th and 27th May
Interview 2 and informal interview - 2nd and 3rd June
This is a great opportunity for an experienced Finance Manager who is passionate about Jesus’ mission and how we can bring change for families who are struggling around the world. At International Needs, you have the opportunity to use your finance skills to support the amazing ministries of our partners, and to hear firsthand about the impact of our work.
We need a dedicated individual to join the UK team, providing all aspects of charity finance and enabling our global partners to continue and grow their impactful work. We have been growing as an organisation over the last 10 years and want to continue to expand our ministries as needs have also been increasing.
Working together closely in our team, every day you would see the life-changing and transformational impact our work is having on families around the world. Could you join our team?
The Finance Manager is responsible to the Executive Director and responsible for:
- Ensure Financial Sustainability—Develop and implement financial strategies that support the organization's long-term sustainability, aligning budgets with the charity's mission and strategic goals.
- Strengthen Financial Governance and Compliance - Maintain strong internal controls and ensure compliance with relevant financial regulations, charity law, and donor requirements, including timely preparation of statutory accounts and audit processes.
- Enhance Financial Planning and Budgeting - Lead the annual budgeting process and long-term financial planning, providing accurate forecasting, financial modelling, and scenario planning to support leadership decisions.
- Optimise Resource Allocation - Provide insight and analysis to guide the efficient use of funds, ensuring that resources are directed to the most impactful programs and services.
- Develop Transparent Financial Reporting—To build trust and demonstrate accountability, deliver timely and transparent financial reports to stakeholders, including the ED, trustees, donors, and regulators.
- Support Fundraising and Donor Stewardship - Partner with fundraising teams to manage restricted funds, track grant expenditures, and support financial reporting to funders, ensuring alignment with donor expectations.
- Promote Financial Literacy and Capacity building - Build financial awareness and capacity across the organization by training non-financial staff and ensuring budget holders understand and manage their financial responsibilities effectively.
- Risk Management and Contingency Planning - Identify financial risks and develop mitigation strategies, including establishing reserves and contingency plans for economic uncertainties or funding shortfalls.
The role requires the job holder to profess and practice the Christian faith and to commit to the Employer’s Statement of Faith.
The client requests no contact from agencies or media sales.
Join Amala, an ambitious international non-profit, as our newly created Head of Fundraising, and play a pivotal role in achieving our bold 2024-2027 strategy to triple our impact.
Are you a strategic, driven, and passionate senior fundraiser ready to lead the charge in securing the vital resources needed to provide transformative education opportunities for refugee and displaced youth globally?
This is an exciting opportunity to develop and execute high-impact fundraising strategies and contribute directly to our mission of reaching at least 5,800 students annually by 2027.
About Amala:
Amala’s mission is to use the power of education to transform the lives of young refugees, their communities and the world. We are a founder-led, non-profit organisation with big ambitions to create a deep and lasting impact for young people who are displaced. We have developed the first, internationally accredited, upper secondary level programme for out of school refugees and crisis affected youth, and currently reach approximately 1400 students a year. As demand for our education programmes continues to grow, and in line with our 2024-2027 strategic plan, we aim to triple the number of young people we serve, reaching at least 5,800 students per year by 2027. Our bold vision is that millions of refugee youth have access to transformative education by 2040.
Our team is fully remote, with our Global Team based in the UK, Canada, Singapore and Greece. We also have two learning centres, one in Amman, Jordan and one in Kakuma Refugee Camp, Kenya and work with a growing list of partners across Kenya, Uganda and Malaysia.
The Opportunity:
This is where this new role comes in: The Head of Fundraising will play a crucial role in supporting the stewardship of the current donors while also securing the vital resources needed to realise our bold ambition and help us transform the lives of millions of young refugees and conflict affected youth across the globe.
You will be part of leading a growing and changing organisation, and will work closely with Amala’s two Co-founders and the Fundraising Manager to develop and implement a multi-year fundraising strategy, cultivate and deepen key donor relationships and boost our income growth from our current £800k towards our £3 million target by 2027, driving the financial sustainability necessary for Amala’s continued growth and impact.
Key Responsibilities include:
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Lead the development and execution of a multi-year fundraising strategy
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Lead all fundraising, communications and stakeholder engagement
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Lead donor engagement and management
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Team management and leadership
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Reporting, evaluation and budgets
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Foster a fundraising culture across the organisation
Who we are looking for:
A strategic, entrepreneurial and ambitious senior fundraiser with a proven track record of securing significant UK and international funding (£1m+ annual income generation), developing high-impact strategies, and building strong donor relationships. You will be an inspiring leader with exceptional people management skills, with experience in leading growing organisations, and who enjoys the strategic side of the role as well as having a hands on approach.
The role would be best suited to someone who is committed to making a difference to the lives of young refugees, with a strong grounding in international charity sector fundraising. and international funding.
Essential experience:
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Proven experience in a senior fundraising management role within the non-profit sector, ideally within international development.
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A proven track record of success in fundraising, particularly in developing and executing complex fundraising strategies for a growing non-profit organisation.
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Experience developing and implementing multi-year income generation plans.
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A strong history of securing six-figure, multi-year grants and contracts in the UK and internationally, with an annual income generation of £1m+.
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Senior-level experience managing relationships with multiple, diverse funders and donors.
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Experience writing successful partnership bids, grant proposals, cases for support, and theories of change.
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Experience in leading change in a growing organisation.
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At least three years of experience leading and managing a team, with a track record of developing and supporting staff.
What we offer:
This full time, fully remote position offers a salary of £50,000-55,000 if you are a UK resident. If you reside in a different location, the salary will be adjusted accordingly. You will work closely with a driven, collaborative, entrepreneurial and supportive team from around the world, and you are required to be in a time zone GMT +/- 3 hours.
Apart from the salary, a unique culture and a great team, we also offer benefits including flexible time off, paid parental leave and flexible work arrangements. To support your remote work set up, Amala offers a stipend for a co-working space and similar.
How to apply:
For detailed information on this role, including the full list of responsibilities, experience, and instructions on how to apply, please refer to the job description on our website.
Closing date: Friday 30 May 2025, 12:00 BST
The client requests no contact from agencies or media sales.
Hours: 35 hours per week; 12-month fixed term contract with possibility to extend. Occasional evening or weekend work may be required.
Location: Hybrid working with 2-3 days per week in one of Open Ages’ centres: St Charles Centre for Health and Wellbeing (W10 6DZ), New Horizons (SW3 2PF), St Margaret’s (SW1V 2RT), Avenues (W10 4RS). Travel between Open Age sites and to other community venues will be required.
Line Management: CEO
Working with:Fundraising Manager – Trusts and Grants; Open Age Service Users; Open Age staff and volunteers; Supported by Nova Fundraising (members of Chartered Institute of Fundraising.)
This pivotal role will design and deliver new community and individual giving fundraising programmes to support Open Age’s exciting new five-year growth strategy. You are an ambitious self-starter with a breadth of community and individual giving expertise or a specialist in one with good understanding of the other. In this broad role you will partner with Open Age’s passionate members and the wider community to raise funds for our high-impact services, supporting older people to lead happier, healthier lives. You will see first-hand the visible, life-changing impact of the money you generate for many thousands of older people in London and across the UK.
The role is a 12-month fixed term contract, with the possibility to extend.
About Open Age:
Open Age was established in 1993 and we’re now celebrating more than 30 years of championing happier, healthier and more connected lives for older people. We have over 3000 members and each week we run over 250 high-quality classes from our four centres, 40 community venues and online. From boxing to ballet, baking to blogging - Open Age’s array of activities improves the physical and mental wellbeing of our members. We are a passionate, community-led organisation and we are proud that 93% of members would recommend Open Age to a friend.
‘I can’t wait for my lessons. They make me feel just fab. Having not done exercise before Open Age…I am so grateful to know them and to be able to do the classes. Thank you.’
What you get in return:
You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.
We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday. Occasionally additional paid leave over the Christmas period is given.
Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution.
Access to the Cycle to Work Scheme through salary sacrifice.
We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace.
Regular staff social events.
Training opportunities.
Equal Opportunities:
Open Age welcomes applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity.
To apply for this position, please submit your CV and cover letter outlining how you meet the person specification (no longer than two pages and without the use of AI.)
CVs without covering letters will not be considered.
Please email to ask about any reasonable adjustments you may need to be able to apply to this role.
The closing date for applications: 9am Friday 30th May 2025.
Interview dates: Week of 16th June 2025.
The successful applicant will be required to undergo an enhanced DBS check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
RISE is a collaborative effort with the goal of delivering a unified approach to women’s empowerment in global supply chains. Bringing together the world’s four largest women’s empowerment programs in the global supply chains - BSR’s HERproject, CARE International, Gap Inc.’s P.A.C.E. Program and ILO-IFC Better Work, RISE will leverage the combined experience in over 21 countries to achieve transformative change for the millions of women who work within supply chains globally.
RISE will focus on three interrelated pillars of action to tackle both immediate barriers and medium/long term structural improvements for women workers. These include increased agency, confidence, and communication, increased access to and control over financial products, services and resources, enhancement of the capabilities of unions and industry organizations, and implementation of policies at the workplace level, but also regional and national levels that promote gender equality.
Pillar 1: Capacity Strengthening: Working in factories in key countries, RISE will achieve impact with a network of local civil society partners and organizations working on gender equality to deliver worker capacity building programs. There are four options available (i) Foundation – a 13 month needs based worker training program (ii) Digital – an 8-month tablet-based learning on health, financial literacy and stress management, (iii) Respect - one year program on gender-based Violence prevention and remediation and (iv) Financial Health – a one-year program on financial capability, resilience and inclusion.
Pillar 2: Market Transformation: RISE will work with and encourage leadership from industry actors (brands, buyers, suppliers, and worker representatives) to improve operating practices at all levels in global value chains to support greater gender equality outcomes.
Pillar 3: Influencing: RISE will leverage the founding partners’ existing relationships and identify opportunities to work in partnership to influence employer/company/factory policies, programs, and budgets, as well as government policies that impact workers, in particular women workers.
PURPOSE OF THE CONTRACT
The consultant will lead the implementation of RISE’s MEL framework to ensure that data and insights inform the organization’s work and effectively demonstrate our impact.
The consultant will embed MEL systems across the organization, provide technical support and guide the teams. In addition, the consultant will lead on evaluation, develop data collection tools, analyze data and share reports and learning to improve program effectiveness.
The consultant will also demonstrate RISE’s impact to internal and external stakeholders.
Scope of Work
MEL Management and Implementation
- Implement MEL frameworks, including Theories of Change, Logical Frameworks, KPIs, and outcome indicators, ensuring they remain up-to-date and aligned with RISE values.
- Systematically integrate MEL across all programs and organizational processes to drive continuous improvement.
- Build teams’ MEL capacities and capabilities through direct technical support and guidance on MEL systems, data use, and strategic alignment.
- Foster a culture of learning through strategic reviews with the teams, gathering evidence and learning: key insights, impact narratives and lessons learnt.
- Lead quality assurance of MEL processes to improve rigor and integrity. Assess their strengths and weaknesses and recommend improvements.
- Provide strategic MEL input to support organizational planning, grant reporting, and decision-making, providing insights that support RISE’s aim of multistakeholder action.
Program Evaluation
- Design and implement robust evaluation methodologies. Refine measurement indicators and develop tools for data collection (quantitative and qualitative).
- Develop and oversee data collection tools such as surveys, focus group protocols, and interview guides.
- Lead baseline, midline, and endline evaluations, including analysis and reporting.
- Lead on impact assessments for RISE’s program areas
Data Management, Analysis & Reporting
- Manage data collection, cleaning, analysis, and visualization using appropriate software tools.
- Ensure data integrity, consistency and compliance with ethical standards and GDPR.
- Produce high-quality, accessible impact reports for internal and external audiences.
- Develop key learning products to improve internal and external communications.
- Proactively explore innovative ways to analyze data, including the use of A.I., to support more efficient analysis.
Communications
· Demonstrate RISE’s impact through a variety of channels like external publications, reports and insights, communicating value to stakeholders.
- Engage internal and external stakeholders by showcasing social impact stories and deliverables.
Note: This Scope of Work is not exhaustive but reflects a range of duties the consultant will perform. The job description will be reviewed regularly and may be changed based on experience and in consultation with the consultant.
Person specification
Essential criteria:
- Minimum8+ years of experience in MEL roles within sustainability, development, or impact-focused organizations.
- Proven experience designing and leading MEL strategies and frameworks, preferably across multi-country or cross-sectoral programs.
- Strong background in both qualitative and quantitative methods and tools.
- Knowledge of leading global best practice and emerging trends in the collection, measurement, management and reporting of social impact data.
- Excellent analytical and research skills, including the ability to process large amounts of information, distribute it appropriately and extract critical analysis from it.
- Advanced proficiency in data analysis tools and visualization platforms.
- Demonstrated experience translating complex data into strategic insights and engaging reports.
- Strong project management, research, reporting writing and presentation skills.
- Excellent communication skills – verbal and written.
· Excellent relationship management internally and externally.
· Able to manage multiple diverse projects and prioritize workload.
· Excellent team-working and cross-team collaboration and influencing skills.
· Ability to review proposals and contribute to the development of project designs, evaluation methods, logic models, performance indicators, and monitoring and evaluation frameworks.
Desirable criteria:
· Excellent understanding of measuring women's empowerment and social impact programs on a global scale, and in emerging markets.
· Excellent understanding of programs that focus on workers employed in global supply chains.
· Experience designing and implementing gender equality approaches to MEL.
· Experience in technical advisory roles or equivalent.
· Flexibility to undertake overseas travel.
Reporting and Location
The consultant will report to the RISE Program Director. This is a remote part-time (2-3 days) role, with preference for UK-based consultants. The initial contract will be for a period of six months, at which point it will be reviewed for extension.
To empower women workers, embed gender equality in business practice and catalyze systems change.
Job Title: Senior Marketing and Communications Officer
Location: Hybrid remote with minimum 2 days per week in office, Pembury
Salary: £27,000 - £29,000 (depending on experience)
Contract: Permanent
Hours: 37 hours per week
Closing date for applications: Friday 23rd May 2025
Are you a skilled marketing professional ready to make a meaningful impact?
Aspens is seeking a creative, driven Senior Marketing and Communications Officer to help promote our services, fundraising and activities that transform the lives of autistic people, those with a learning disability and their families.
You’ll develop and deliver engaging campaigns, manage communications channels, and create content that aligns with our brand voice. Collaborating with teams across Aspens, you’ll drive audience engagement and support income-generation activities.
This is the job for you if you have excellent communication skills and know how to bring a story to life. You’ll be confident using digital channels to engage with a range of audiences, as well as traditional methods.
Join us at Aspens and help make a difference. Apply today to become part of our inspiring mission!
About Aspens
Aspens is a charity that provides high-quality person-centred care and support to individuals on the autism spectrum and with learning disabilities, and their families. We provide an integrated network of services and support across the South-East to empower individuals to lead their lives as independently as possible.
We support children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes, supported living, community outreach, day services, children and young people’s groups and support, specialist support, and online support for families and carers across the South-East.
Aspens has three charity shops in Bexhill, Crowborough and Paddock Wood and online stores on eBay, Etsy and Vinted. We also have The Bluebell Café and animal farm and a pre-loved donations centre in Pembury.
Purpose of Role
This role will work with direction from the Marketing and Communications Manager to deliver marketing campaigns to raise awareness of and promote Aspens’ services, income-generation activities including fundraising, retail and hospitality, and recruitment; engage with our internal and external stakeholders; and reach new audiences. A key part of the role will be internal ‘customer’ support, collaborating with departments across the charity to meet shared goals in line with Aspens’ strategic objectives.
Key Responsibilities
Campaign delivery
· Collaborate with the operations, fundraising, retail and recruitment teams to create and deliver comprehensive marketing campaigns to promote Aspens’ services, shops/e-commerce, hospitality, events and recruitment and meet shared goals in line with the charity’s strategic objectives.
· Create and deliver internal comms campaigns to drive engagement and increase retention of staff.
· Monitor and evaluate campaign performance by reporting on agreed objectives and KPIs.
Content Creation
· Develop relevant and engaging content to be utilised across channels, including, but not limited to website, social media, internal channels and email, in our shops, Bluebell Café and the community to reach new and existing stakeholders.
· Graphic design - production of assets for marketing purposes.
· Developing marketing and comms bank of photos and video; photography and videography at events.
· Working with external companies to produce marketing collateral (signage, banners, artwork, leaflets, branded items etc.) and managing stock levels of marketing materials.
· Review all materials to ensure alignment with Aspens’ brand guidelines and tone of voice.
Channel Management
• Under direction from Marketing and Communications Manager manage internal and external channels.
• External channels including, but not limited to: Aspens’ website and linked bookings sites; charity social media channels (Facebook, Instagram, LinkedIn and TikTok); supporter communications (Mailchimp).
• Internal channels including, but not limited to: Staff intranet and staff newsletter (Mailchimp)
Brand Awareness
Under direction from Marketing and Communications Manager promote Aspens and the impact of our work to relevant stakeholders and audiences. This includes digital and traditional advertising, management of Awards nominations, PR and media.
Audience Insight
· Utilise audience data to develop understanding of audiences.
· Carry out research to monitor and keep up to date with marketing and charity trends and best practice to support audience engagement.
· Share insights with Marketing and Communications Manager.
Events
• Collaborate with the Business and Income Generation Team to support the planning and promotion of events and represent Aspens at events, some of which may require evening or weekend attendance.
Team Working
• Work closely with Marketing and Communications Manager and Business and Income Generation Team and build strong relationships with teams across the organisation.
Other
· Occasional travel to other offices, services and shops across Aspens’ region.
· Administration tasks as required.
Person Specification
· Demonstrate close alignment to Aspens’ values
· Excellent written and oral communication
· Commercial awareness – understanding of business operations and the ability to think strategically about how decisions impact performance and profitability
· Goal-oriented mindset
· Excellent relationship building and people skills
· Creative, with lots of ideas for engaging content
· Numerate and data-driven
· Ability to prioritise workload effectively
· Self-motivated, with the ability to work independently and within a team
· Proactive approach, ability to come up with creative solutions
· Excellent attention to detail
· IT skills including Microsoft Teams, Word, Powerpoint, Canva, Mailchimp, Xcel, Google Analytics, Google Ads
· Graphic design skills
· Photography and videography skills
· Ability to edit websites/intranet
· A degree of flexibility to work occasional evenings and weekends if required
Experience
• At least two years' experience as a Marketing/Communications Officer/Executive, ideally within the charity sector
• Experience in planning and delivering integrated marketing campaigns
• Experience of managing a range of marketing channels including social media, websites and internal platforms
• Experience of engaging different stakeholders.
• Proven track record of achievement in meeting or exceeding targets, with clear examples of delivering results against set objectives
Essential Training and Qualifications
A Levels or equivalent
GCSE English at grade C (or above).
Desirable Training and Qualifications
A degree level qualification in Marketing/ Communications or a related field
What you can expect from us:
- Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care)
- Paid DBS (we will recover the cost should your employment terminate for any reason, other than redundancy, before passing your probation)
- Flexible work arrangements with opportunities to take on additional bank shifts too
- 30 Days Annual Leave (including Bank Holidays) / Pro rata dependent on hours. Annual leave entitlement increases with length of service
- Nest Pension and Death in Service Benefit
- Dedicated Employee Assistance Programme and Access to Mental Health First Aiders
- Aspens High Street Stores -20% discount on all items for Aspens’ staff
- Bluebell café- Discounted staff menu available
- Refer a Friend scheme, so you can earn up to £250 for every person you refer to work for Aspens
- Recognition schemes, including ‘Employee of the Month’
How to Apply:
Simply click ‘Apply now’ and one of our team will be in touch to discuss the role.
Any offer is subject to an enhanced Disclosure and Barring check, which we will complete on your behalf if you don't already have one, and satisfactory employment references. We will consider job share and part time arrangements for all posts in line with the needs of the Charity.
Equal Opportunity Statement
At Aspens Charities, we are committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, including those with disabilities and those who are likely to be underrepresented in Aspens’ workforce, such as sex/gender, minority ethnic group, religion, belief, sexual orientation, age, as well as abilities. We believe that a diverse team leads to better outcomes and a more enjoyable work environment where everyone feels valued, heard, and has an equal opportunity to thrive.
As a Disability Confident employer, Aspens Charities is dedicated to supporting and promoting the recruitment, retention, and career development of people with disabilities. We recognise the value and contributions that individuals with disabilities bring to our organisation.
Accessibility and Accommodations
We are committed to providing an accessible recruitment process for all applicants. If you require any accommodations during the application or interview process, please let us know.
The client requests no contact from agencies or media sales.
The vacancy
We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.
The Operations Manager is responsible for managing a team of geographically dispersed Operations Officers to support the operational delivery and development of the Duke of Edinburgh’s Award (DofE) across Scotland.
Operations Officers directly support a variety of Licensed Organisations (LOs) comprising mainly of schools, but they also work with other organisations including colleges, local authorities, charities, pupil referral units, youth groups and young offender institutions. The Operations Manager role involves managing, coaching, and supporting Operations Officers to undertake their role and building strong partnerships to increase DofE’s engagement across communities in Scotland.
As a DofE country team, our focus is on building capacity within our licensed organisations to support more young people to engage with DofE and on identifying and stewarding strong partnerships within local communities to increase engagement with DofE, particularly within those communities who face barriers to participation. Line managed by the Senior Operations Manager, the Operations Manager is an active and engaged member of the Scotland Leadership Team, which is chaired by the Scotland Director. The Scotland Leadership team is responsible for developing and delivering the Scotland business plan and strategy in line with UK wide and national strategic goals.
The role will be field-based and when not attending meetings, employees will work from home. You will need to have an appropriate home office set up and live within Scotland.
What we are looking for:
We are looking to recruit a dynamic, proactive, and effective team player with extensive people management experience to join the Scotland team. You will report to the Senior Operations Manager and will be responsible for the day-to-day management of your Operations team and delivery of the DofE Scotland business plan. The role will also involve contributing to national working groups to support our charity wide strategic goals.
You will be a passionate advocate for the work of the DofE and be driven to realise the charity’s strategic ambition to give more than one million young people the chance to participate in our life-changing programmes, over the next five years.
A full job description can be viewed below.
If you think you have the desired skills and experience, then please do apply online. As part of the application process, you will be expected to complete a statement of suitability and answer competency-based questions relevant to the role to help us assess your application.
We offer excellent staff benefits including a generous pension contribution, flexible working and an employee assistance programme.
If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us.
Closing Date: Sunday 25th May at Midnight
Interview: Thursday 5th May - Glasgow
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Caseworker (Thames Valley)
Hours: Full time – 36.25 hours per week worked over five days, between the hours of 8am–6pm
Contract length: 12 months fixed term contract with the possibility of extension depending on funding
Salary: £26,000
Location: To cover the Thames Valley area – candidates must live in the Thames Valley.
Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the Thames Valley area.
Deadline for applications: 23rd May 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)
Interviews to be conducted: Early June
Start date in role: Late June / early July
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.
What we offer:
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A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
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Birthday day off
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Enhanced sick pay and compassionate leave
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Death in service benefit
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Pension
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Employee Assistance Programme
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Flexible working
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A rewarding role with purpose
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Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.
Specifically seeking candidates with:
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frontline support service experience
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a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)
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Candidates must be resident in the Thames Valley area
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experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
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research and advocacy skills – you will reach out to other organisations to support your cases where required
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competent IT skills for remote work
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
A DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If you would like to submit your cover letter in a format other than written, we'd love to see your short videos telling us why you think you're the ideal candidate for our charity.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Purpose of the job
We are seeking a highly skilled Communications Manager to lead and deliver strategic communications across all key external audiences. This role is central to driving awareness of the impact of UK Youth’s work, amplifying the voice of young people, and advocating for urgent action to support youth work and organisations across the UK. It is a demanding role, requiring close collaboration with the Head of Brand, Communications & Marketing, CEO, and Senior Leadership Team (SLT) to enhance visibility and engagement at the highest levels.
Key responsibilities
Strategic Communications & Messaging:
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Develop and execute UK Youth’s external communications strategy to increase awareness, engagement, and advocacy.
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Craft compelling messaging that effectively communicates the impact of our work, the challenges facing young people, and the importance of youth work.
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Ensure consistency of messaging across all communication channels and materials.
Leadership & Stakeholder Engagement:
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Support the Head of Brand, Communications & Marketing in delivering high-profile campaigns and media strategies.
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Partner with the CEO and SLT to enhance their visibility, providing strategic communications support, speechwriting, and media briefings.
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Build and maintain relationships with key external stakeholders, including policymakers, funders, and media contacts.
Media & Public Relations:
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Lead on media engagement, securing press coverage that highlights UK Youth’s impact and advocacy efforts.
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Draft press releases, opinion pieces, and statements that position UK Youth as a leading voice in the youth sector.
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Manage reactive and crisis communications, ensuring UK Youth’s reputation is protected and strengthened.
Campaigns & Content Development:
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Develop and oversee the production of high-impact content, including reports, blogs, speeches, and social media materials.
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Lead on storytelling initiatives that amplify young people’s voices and highlight the real-world impact of UK Youth’s work.
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Work collaboratively with the marketing team to align messaging across digital and traditional channels.
Advocacy & Influence
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Ensure UK Youth’s communications support and enhance policy and advocacy work.
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Develop materials that translate complex policy issues into compelling, accessible messages.
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Support campaigns that mobilise public and stakeholder support for greater investment in youth work.
Experience
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Proven track record in strategic communications, public relations, or media engagement, preferably within the charity, public, or advocacy sectors.
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Experience managing high-profile campaigns that drive awareness, engagement, and action.
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Strong background in stakeholder engagement, including working with policymakers, funders, media, and senior leadership teams.
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Experience developing and delivering crisis communication strategies.
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Knowledge of the youth sector, social justice issues, or non-profit communications is highly desirable.
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.
We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Wednesday 14th May at 11:59PM (midnight)
Provisional Interview Date: TBC
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

The Salvation Army – Supporter Acquisition Manager x 2
Location: Hybrid working, 2 days in office, London SE5.
Salary: £47,741 per annum.
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, is seeking two Supporter Acquisition Managers to project manage and lead on day-to-day delivery of supporter acquisition appeals.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.
Along with the Assistant Head of Individual Giving, the Supporter Acquisition Managers are responsible for growing the organisation’s file of donors and hitting an annual Individual Giving team fundraising target of £50 million in unrestricted income. As a direct marketing subject matter expert, they will lead cold recruitment campaigns and support in identifying and delivering new products or acquisition streams. The roles will lead on planning and project managing delivery of a variety of media channels, both online and offline. Each manager will hold strategic areas of focus, be responsible for seven figure expenditure budgets and line manage a Supporter Acquisition Officer or Executive.
The successful candidates will have significant direct marketing expertise with a strong background in project managing multiple campaigns across a range of channels, ideally in a fundraising role, and with proven success at recruiting new donors. You will have a passion for fundraising with a commercial understanding of the charity marketplace and competitors. As well as previous experience in identifying areas of innovation and devising testing plans to launch and roll out, you will also have a track record in successfully leveraging value from data collated on supporter databases, to maximise targeting and data segmentation.
Excellent numeracy and strong analytical skills will be combined with excellent written communication abilities and a good attention to detail and ability to prioritise work. Finally, you will have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 2nd June, 9.00am.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We are recruiting one or more Support Workers to work primarily at our Stud Nursery community garden project in Home Park, Richmond Borough as well as the potential of supporting our clients in the Wandsworth Borough.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
About this post
You will be creative and independent thinker, with a desire to demonstrate and develop positive relationships with your colleagues and clients alike. You must have excellent IT skills. You will need the patience and and a commitment to enhancing the experience of those using our services on the basis of individual preferences, strengths and skills.
You are someone who:
- shares our values of professionalism, staff recognition, independence, empowerment, partnership and sustainability
- has excellent interpersonal, organisation and IT skills.
- is willing to actively support and promote the charity's objectives across its core boroughs and contractual partnerships.
- works well both in a team and independently.
Working expectations:
- The working day is 8:30am - 4:30pm Monday to Friday, with the possibility of some out of hours or weekend working. Clients are typically on site from 9:30am - 3:30pm.
- Attendance and commitment to further training.
- We are open to the possibility of multiple part-time roles within this setting.
Key Responsibilities for this role
- Through partnership, support and develop client’s skills, confidence and interests as part of a multi-disciplinary service offer.
- To support your colleagues, team leaders, service managers, volunteers and other key professionals to put those using our services at the centre of your daily work.
- To support the planning and delivery of garden-based activities and therapeutic interventions for adults with complex needs.
- To maintain and update client and related operational records with an accurate and professional commitment.
- To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination.
Please note we will be holding interviews as we get applicants in and may close the post early.
We are unable to support applicants who do not already have the right to work in the UK.
You must submit a cover letter explaining why you feel you are a suitable fit for this role and what your expectation of commitment to hours would be.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
This role will support Kinship to operate as an effective charity by ensuring effective day-to-day operations and seamless delivery of the People function at the charity.
You will bring your People leadership experience, attention to detail and excellent communication skills to the role. You will be structured in your approach to ensure that day-to-day issues are handled while also working to improve processes and systems. You will be credible with senior management and able to articulate and balance the trade-offs of a People leadership role.
You will be able to balance multiple competing priorities and prioritise effectively, A positive mindset is key to being part of the team, as is thinking creatively to problem solve and being empathetic to colleagues. You will be highly motivated by our mission, recognising that excellent internal People processes are essential to allowing others to effectively complete their roles and achieve our mission.
You will be a powerful ambassador for our mission, credible with other HR and CSR professionals working to implement kinship friendly employer policies and processes.
Key Responsibilities include:
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Work with the Chief Operating Officer (COO) and the Executive management team to design, develop and embed a high-quality HR function to support the employee life cycle.
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Responsible for ensuring all policies, procedures, and processes relating to people and culture, work effectively, efficiently and in line with legal requirements.
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Responsible for all People matters, ensuring they are handled fairly and consistently in line with policies and procedures.
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Support and advise line managers on People, EDI and change management activities, including promotions, disciplinary, capability and grievance procedures.
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Organise line manager training to ensure line managers understand their responsibilities and apply policies consistently.
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Responsible for the candidates’ recruitment experience. Ensure candidates receive a consistent and professional recruitment experience.
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Responsible for job descriptions, person specifications, recruitment packs and job adverts.
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Ensure offboarding processes are robust and implemented consistently to safeguard the charity’s assets and to comply with Data Protection rules.
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Lead on the delivery and growth of the ‘Kinship Friendly Employers’ scheme, driving growth in the scheme and the number of bronze, silver and gold partners
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Ensure Kinship role models ‘Kinship Friendly’ employment practices and seek opportunities to share these as examples with other HR professionals.
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Support fundraising efforts with corporate supporters who are ‘Kinship Friendly Employers’
Essential criteria includes:
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HR qualification or significant demonstrable experience.
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Coaching qualification or significant demonstrable experience.
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Demonstrable experience of supporting the development of a high-quality People function within a growing organisation.
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Demonstrable experience working in a changing and flexible organisation.
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Demonstrable problem-solving and conflict resolution abilities.
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Demonstrable knowledge of best practices, employment laws, and regulations.
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Effective communication skills.
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Strong interpersonal skills – a genuine team player able to relate to a wide range of people.
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Ability to work on own initiative and manage own workload.
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Demonstrable experience of EDI principles.
Desirable experience includes:
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Personal experience of kinship care.
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Experience of working in a dynamic and fast-changing workplace.
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Exceptional business-partnering skills
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter.
- Application deadline: Thursday 22 May, 9am
- First interview: 29 May - 2 June
- Second interview: TBC
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 pages on your covering letter.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Volunteer Engagement Manager will manage a range of volunteers and support groups, and support staff across the charity to ensure volunteers are recruited, trained and managed effectively
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Please download the job description to see full role responsibilities.
Location: We operate a hybrid model (home and office, London SE1).
Closing date: 15 May 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London Waterloo office (looking to relocate office within central London by July 2025) ideally across 4 short days office based
Hours: Part time, 21 hours per week. We envision this being a 10.00am-3.30pm role but we can discuss this with the right candidate.
Salary: £27,000 FT inclusive of London weighting (pro-rated)
Reporting to: Head of Service Delivery
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Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.
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Our vision: A future where everyone can achieve their potential within and beyond prison.
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Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.
Role summary
The Hardman Trust supports people on long prison sentences to take their next steps in life. As the Programmes and office administrator your role is to help make this a reality through the day-to-day support of our work. You’ll help to ensure our programmes run smoothly, and that our employees have the administrative support they need to provide a quality service to people accessing our products and programmes.
Your role will primarily involve office tasks (post, inboxes, phone calls), as well as providing administration support with our core programmes grants, penfriends and London Support programme. This role is our only office-based role and you will share an office and oversee our office volunteers who are there 3-4 days a week. You will work closely with the broader remote team via online communications. This role may evolve over time, to reflect the changing needs of the charity,
With an enthusiasm for our mission, you will be well-organised, motivated and eager to support those we are here to serve. As the first point of contact for anyone calling or emailing the charity, you will be a responsive problem-solver with great communication skills.
Tasks & responsibilities
1. Office administration
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Oversee the post coming into the office and ensure it is responded to in a reasonable timescale, or forwarded to the relevant staff member. This will be post for our penfriends programme and post for the charity generally. This may involve printing and scanning documents and registering and banking cheques at a nearby bank.
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Oversee the generic inbox for the charity, responding to queries about our work across all workstreams and forwarding these to the relevant staff member as required.
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Take responsibility for incoming telephone calls to the organisation, responding and taking messages as appropriate.
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Ensure the website is kept up to date with current charity information.
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Complete Safeguarding and Data Protection training to ensure prisoner phone calls, emails, letters and grant applications are dealt with sensitively, safely and appropriately.
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Be the employee office based presence, overseeing and supporting our volunteers with their tasks as required.
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Support the finance director with any required adhoc tasks eg - phone contracts
2. Grant administration
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Work with the Programme and Volunteer Coordinator to ensure that clear and accurate records are kept on our Salesforce database, concerning our grant programmes:
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Upload grant applications to the salesforce database
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Update service user records when a grant decision is made
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Ensure accurate record keeping regarding types of grants made, and amounts issued, to enable the Programme Coordinator to run reports.
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Chase people who have been awarded grants but have not claimed them yet
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Send letters to people who have been issued grants and those who have been turned down.
3. Programme administration
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Provide administrative support across all programmes to ensure the staff team have the support required to offer a quality service to people accessing our service. Our current programmes include the London Support Programme and our Penfriends programme. This could include:
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Sending welcome and information letters/ emails to prisoners that may be eligible for our programmes
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Supporting with data entry by transferring handwritten sign-up forms and casenotes into Salesforce.
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Purchasing items required for programme delivery, or for grant applicants.
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Ensuring letters are sent between penfriends and volunteers. Reviewing these in line with our safety standards and flagging any queries with the programme coordinator.
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Supporting with the recruitment, onboarding and training of programme volunteers (e.g. booking training, tracking volunteer applications, updating the database).
4. Other
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Support with managing the office move
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Support with data collection, record keeping and reporting, as required by the Head of Service Delivery.
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Support with the planning, coordination and administrative tasks for organisational events, such as fundraising events, celebration events and volunteer training sessions.
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To support the wider team, providing holiday cover as required.
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Put the service user at the heart of what you do, act with the interests of our beneficiaries in mind.
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Work in line with the Hardman Trust’s values, actively contributing to a culture of learning, reflection, team work and development, ensuring quality in your work.
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Participate in regular one-to-ones, contributing to the identification of objectives and professional development goals.
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To undertake other duties and responsibilities commensurate with the role, as may be reasonably required by Hardman Trust or as a mutually agreed development opportunity. This document will be subject to periodic review in consultation with the job holder.
Person Specification
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Experience of working in an administrative office based role and feels comfortable taking phone calls, responding to emails and letters, using databases (Salesforce).
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Experience of working with a charity / social enterprise / small start up
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Have an interest in criminal justice and a non-judgemental attitude towards working with prisoners
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A motivated problem-solver with a common sense can-do attitude who relishes communicating across a range of people and projects
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The right to work in the UK
Recruitment Timelines
To apply please send your CV and a covering letter that answers two questions:
1) Why do you want to work with the Hardman Trust?
2) What skills do you have that make you a good candidate for this role? Please refer back to the role description.
Application deadline is 10am Tuesday 27th May 2025
Interviews will take place on Tuesday 3rd June and Thursday 5th June 2025
Start date: as soon as possible
Job Title: Eastern European Floating Support Worker
Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum inclusive of London weighting if applicable
Contract type: This post is Fixed Term Contract until March 2026. There is a possible extension of contract depending on funding
Hours: 37.5 hours per week
We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse
You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities.
It is desirable for candidates to be proficient in one or more Eastern European languages.
You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player. All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work.
The post holder will provide a high-quality personal welfare support service to Eastern European survivors of domestic abuse and other forms of violence and abuse and their children. The post holder will empower Eastern European survivors by providing them with emotional and practical support, including support to access safe accommodation.
The post holder will provide capacity building in the form of advice, advocacy, support and briefings across the London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 16 May 2025
Interview Date: 27 May 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.