Access To Health Volunteer Roles in Birmingham, West Midlands
Joining Respond as a Trustee - January 2024
Background Information
Founded in 1991, Respond is a national charity that seeks to transform the lives of people with learning disabilities and autistic people who have experienced trauma. We are committed to bringing about positive change for our clients and their families, enabling them to lead richer and more resilient lives.
Respond's services for children, young people and adults are:
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Survivors' psychotherapy
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Family support services
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Advocacy, including ISVA and domestic abuse services.
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Training, consultancy and reflective practice
Respond supports charities that campaign for equality and inclusion with the aim to prevent abuse and equip individuals and their families to come to terms with their experiences and live more positive lives.
Our specialist training, supervision, reflective practice and consultancy equips agencies and health / social care providers to deliver trauma-informed services. This includes responding to and providing consultancy and training for significant events such as institutional abuse.
Our income base is diverse with trust funds and grants continuing to be a vital part of maintaining core services Respond offers, alongside donations from trusts and foundations. We also continue to have larger ongoing or spot contracts for our work for NHS commissioners and local authorities.
It is a good opportunity to join Respond's Board at this time, following our restructure and as we move towards the last year of our current strategy for 2022-25. Following a challenging period due to changing funding landscape and closure of some services, we will be focused on consolidation and improving impact measurement to secure long-term financial sustainability.
The role of the Board of Trustees
The Trustees (or 'Board members') are trustees of the charity and directors of the limited company. They are responsible for the governance, setting the strategic direction and monitoring the implementation of the strategy. The Board ensures that the charity acts in accordance with relevant laws and regulations.
The Board has responsibility for:
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ensuring the charity acts in accordance with its charitable purpose and is providing public benefit and meets its legal obligations;
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making decisions in the best interests of the charity;
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developing the multi-year strategy;
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monitoring the management of the finances and resources of the organisation (operations, budget, property, workforce and tenders);
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monitoring performance, quality and impact;
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appointing and appraising the CEO.
Who we’re looking for
Following a recent skills audit within the current Board, the Board is seeking trustees with the following skills or experiences;
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Finance - This person will have a financial qualification and will enable the Board to ensure the sound financial health of the charity. The person will collaborate with the Finance Director to ensure that the organisation has systems that meet sector best practice and ensures financial accountability. This trustee will be the Treasurer and chair the Finance Committee.
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Human Resources (HR) - This person will have experience in working in HR roles, preferably in the voluntary sector. This person will help review and strengthen Respond’s HR policies, set up and lead the people committee and guide the Leadership team in dealing with complex HR issues including change management.
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Fundraising, Marketing and Comms – This person will work closely with our Head of Development and Commissioning on our income strategy and communications strategy.
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Psychotherapy /working in a trauma informed setting – As an organisation providing psychotherapy and arts therapies for autistic people and people with learning disabilities, we are looking for a trustee with experience of working as a therapist with a systems-psychodynamic approach.
The Board wants to ensure that the charity's 'beneficiaries' are represented in its governance. We encourage applications from people who have lived experience of autism, learning disabilities and/or trauma-informed work (either directly or through family members). How the Board carries out meetings will also be reviewed to accommodate adjustments requested by new trustees with learning disabilities or who are autistic. (Please refer to a separate document if you or someone you know with lived experience may be interested)
Person Specification
The following knowledge, experience and skills are essential for the role:
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a commitment to the mission of Respond;
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senior experience, ideally including one or more of the following areas – finance, human resources, fundraising/marketing, legal, compliance, hard-to-reach communities, caring/social care, psychotherapy, commissioning.
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ability to identify creative solutions to problems within limited resources;
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good analytical skills;
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ability to think strategically;
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independence and flexibility in thinking;
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ability to communicate efficiently and connect with a wide range of people, internally and externally;
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a willingness to meet the minimum time requirement (see below);
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an understanding of the legal duties of trusteeship set out in the Charity Commission's 'The Essential Trustee'; and
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an ability to work effectively as a member of a team and to make decisions for the good of Respond.
Trustees will be expected to demonstrate the following personal attributes:
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good interpersonal skills including listening;
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commitment to excellence and high expectations of self and others;
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values people and the contribution of all stakeholders;
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sound judgment;
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team-oriented with a supportive approach.
Respond is dedicated to developing opportunities for Trustees to be appointed reflecting greater and varied diversity among our Board of Trustees, so we welcome applications by suitably qualified candidates irrespective of gender, ethnicity, religion, disability, marital or parental status, age, sexual orientation or gender identity. We particularly welcome applications from Black and minority ethnic candidates who are under-represented on the board.
What we offer
New trustees will:
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Receive induction and training;
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Develop new skills and competencies;
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Meet new people and develop professional networks;
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Contribute to ensuring that the charity offers high quality effective services to autistic people and people with learning disabilities who have experienced trauma, who are in need;
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An annual appraisal
Time requirement - What is involved?
Trustees attend eight Board meetings per year approximately every six-eight weeks currently on a Tuesday evening 5:30pm to 8pm. Meetings are in London, and remote access is available for trustees who live/work outside London.
Each Trustee is expected to be an active member of the Respond community, committing 5 to 10 hours per month to the charity which may also involve being on a sub-committee such as; Finance Committee, Clinical Governance and Safeguarding Committee each of which meets four times per year, typically during normal office hours online or in London.
Trustees are expected to attend an induction session at Respond prior to their first Board meeting. Trustees are expected to attend all Board meetings. Other meetings are away-days over a weekend.
Trustees are invited to the annual general meeting, which takes place typically in November.
Trustees may claim expenses incurred in effectively carrying out their duties, in accordance with Respond’s Trustee Expenses Policy.
Papers are distributed one week in advance of meetings. In addition, Trustees are expected to review documents and communicate with other board members and senior staff between meetings. Every effort will be made to ensure that trustees with learning disabilities or who are neurodiverse have access to documents in formats that they can understand or have the support available for them to fully participate as trustees.
Occasionally, circumstances may require urgent meetings (either face-to-face or virtual) to examine strategic issues or items requiring Board approval
Duration of the role
Board terms are for a five-year term following which the person can be elected to serve another three years.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Good Vibrations is an award-winning, national arts organisation that changes lives through music. We work with some of the most vulnerable and hard-to-reach people in the UK, including in prisons, secure hospitals, and in the community. We are best known for using the Indonesian gamelan, a magnificent set of bronze gongs, xylophones and drums. We use communal music-making to support vulnerable people in challenging circumstances to develop transferable life and work skills and to forge fulfilling, constructive lives.
Our work currently involves a range of projects across the UK, including long-standing weekly music sessions at Bethlem and Lambeth hospitals, projects in around 12 prisons a year in England, and our Resonate programmes in Glasgow, Sheffield and Nottingham, which focus on those with disabilities and mental health issues in the community.
The Board of Trustees upholds the best interests of Good Vibrations, ensuring that we achieve our charitable aims whilst abiding by charity law and other relevant regulations.
Good Vibrations wishes to appoint a new Chair to our Board of Trustees who is experienced in organisational leadership, with excellent communication and interpersonal skills. The Chair supports and empowers the Board and CEO to lead the charity so that we achieve our vision, mission and aims, whilst remaining sustainable and ethical.
The Board of Trustees
Good Vibrations is a registered charity in both England & Wales (1126493) and Scotland (SC048860). The charity is governed by the Board of Trustees, which currently numbers five following the standing down of some long-term members.
The Board is vital in Good Vibrations’ governance and is responsible for setting directions in strategy and maintaining oversight over all activity. Trustees also play an ambassadorial role in raising awareness of our work.
The current board includes expertise in arts and culture, legal and charitable affairs, finance and academia, helping to ensure that we extend our knowledge of the issues and challenges we face.
Good Vibrations is regularly in receipt of funding from Arts Council England and Creative Scotland, as well as from the National Lottery and several other Trusts and Foundations. The Board is currently involved in creating the organisation’s next 5-year Business Plan. You can see our most recent Annual Report and Accounts here.
What are we looking for?
The position has become available following the standing down of the current Chair Nick Jolliffe, who has been with the organisation since 2018. The organisation has recently appointed a new CEO, and this is an exciting time of development for the organisation.
As our new Chair, you will help shape the next exciting phase of our future development as we commence our new strategic plan, and embed our newest Trustees within our established Board. Your leadership and commitment will ensure we continue to provide and extend our range of much-needed support and services to our beneficiaries.
The role of the Chair is a voluntary, non-executive appointment. The role requires a commitment of approximately two hours a week, with the capacity to flex upwards should the need arise.
We are looking for someone who has:
- Strong leadership skills that engage, inspire and motivate the Board, staff, freelance team and other external stakeholders.
- Genuine interest and commitment to social justice issues and improving outcomes and opportunities for marginalised people in our society.
- A proven track record in developing strategic initiatives and steering an organisation toward success
- Previous experience on the Board of a UK charity, or operating at a senior strategic leadership level in previous roles
- Knowledge about UK charity governance and commitment to maintaining high standards of governance and risk management in all areas including finance.
- Excellent communication skills and networking capabilities, and able to act as an ambassador for the charity and cause.
- Ability to commit time, interest and effort to conduct the role well.
How our Board works
Trustees meet quarterly at Board Meetings, either in person in London or online from 5.00pm – 7.30pm. There is also an annual Strategy day in London.
In addition, a Finance sub-committee meets quarterly, looking in-depth at finance and other matters, before putting recommendations forward to the Board.
Trustees do not receive remuneration or other benefits, but all expenses can be claimed including those required to cover access needs such as sign language, interpretation, captioning or travel expenses. The full legal framework for Trustees is laid out in the Articles of Association, which were recently revised in 2022.
Trustees serve for an initial term of three years and will have the opportunity to be re-appointed for a second and final term (maximum of nine years).
What Responsibilities will you have?
Trustees ensure the good governance and smooth running of the charity, supporting the Chief Executive Director, the wider staff team, and our team of freelance facilitators.
ow there are lots of ways that someone can gain experience and insight, not just through professional experience. Having trustees with lived experience of the settings in which we work is essential to our work.
All Board members can have access to training and charity networks to benefit not only the charity, but individual’s personal development.
All Good Vibrations’ Trustees have responsibility for the:
- governance of the organisation in line with legal and financial requirements of the Charity Commission, OSCR, other regulatory bodies, and funders;
- appointment, including the approval of job descriptions and pay levels of members of staff; agreeing terms & conditions and employment procedures;
- recruitment of new Trustees;
- approval of Good Vibrations’ strategy, its business, and artistic plans, and use of resources;
- approval of budgets, annual accounts and financial strategies;
- approval of all policies ensuring that they are updated in line with law and best practice.
The Chair, as the leader of the Board of Trustees, has some additional responsibilities including:
- working with and line managing the CEO to develop the direction and strategy of the charity;
- conducting annual performance reviews for each trustee and the CEO;
- ensuring high standards of governance, risk management and strategic direction
- ensuring that all Trustees have the information available to carry out this task and monitor progress;
- leading and developing the Board of Trustees and CEO including induction, training and succession planning;
- support of the CEO in their role, including developing external relations with key agencies;
- working with other members of the Board to organise and populate sub-committees and short-term working groups;
- planning the cycle of Board Meetings and working with the CEO to set agendas and plan meetings;
- chairing and facilitating Board meetings effectively, encouraging discussion, summarising key points and ensuring decisions are made fairly;
- acting as a principal ambassador for the organisation at Board level and developing external relationships for the benefit of Good Vibrations
Before you apply
Good Vibrations is committed to becoming an organisation that reflects society and promotes diversity of thought and experience and inclusion of those who are historically underrepresented in leadership roles. We would particularly welcome applications from people with lived experience of the contexts in which we work, including from people with a previous conviction.
For an informal conversation about the role prior to application, please contact us through details on our website.
Please note this post will require a Disclosure & Barring Service check (DBS) and references.
How to Apply
We welcome all applications but particularly those from individuals with lived experience of the criminal justice system, disability, including physical disabilities, sensory impairments, long-term health conditions, mental ill health, and autistic and neurodivergent people. We also encourage applications from those protected under the 2010 Equalities Act due to age, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
We are interested to hear from those who may not consider a position like this due to social or financial disadvantage. Those with caring responsibilities and on low incomes are encouraged to apply, and we will work to make provision where possible.
To apply for this role, please submit a CV and cover letter detailing your interest through Charity Job. We will also accept applications in any preferred format (including audio or video).
The closing date for this position is 14th May 2024 with interviews to be held on the week of 20th May. Any access requirements will be met.
Please complete the attached equality and diversity form when completing your application, many thanks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
AgrotheraPA aims to address several challenges, including food insecurity, limited access to holistic wellness resources, and urban stressors prevalent in the City Council 9th District of Philadelphia. By integrating urban agriculture with mental health workshops and community engagement, we strive to foster food sovereignty, promote emotional well-being, and strengthen community resilience in underserved urban neighborhoods.
AgrotheraPA addresses these challenges by establishing community-driven urban agriculture initiatives that provide fresh, organic food, promote mental well-being through engagement with nature, and foster a sense of belonging and connection among residents. By offering workshops, training programs, and access to green spaces, we empower community members to take control of their food security, enhance their emotional wellness, and build stronger, more resilient neighborhoods in the City Council 9th District of Philadelphia.
RESEARCH VOLUNTEER
- Help us compile data and statistics on the positive effects of nature on mental and emotional health, as well as information specific to the City Council 9th District of Philadelphia. Your expertise will guide our impact snapshots, highlighting the transformative power of nature and community resilience.
- Volunteer 2-3 hours for 6 months.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Midland Mencap is a charity which works and campaigns for accessible and inclusive services and a better quality of life for everyone with experience of learning disabilities and additional needs
Purpose of the role
With your friendly attitude and knowledge of the local area, you could be the support a Midland Mencap citizen needs to access and enjoy their local community and make a big difference to their lives.
Some of our citizens may be dealing with a variety of difficulties including depression, isolation, physical and mental health problems, Your role will be to help them to enjoy their local community in the way that they want; this may include activities such as going shopping, attending an event, visiting a park or a local facility – and having fun.
What would I be doing?
·Visit a Midland Mencap citizen
·Accompany them to agreed community locations and activities
·Provide a befriending support role to ensure the citizen enjoys a positive experience
· To record and maintain basic records as required
·To ensure the activities undertaken complies with safeguarding, equal opportunities, health & safety and other policies and the guidelines provided by Midland Mencap.
What do I need?
· Being approachable and friendly
· Good communication skills
· Knowledge of, and able to travel to local places
· Accepting of others who might be different to you and the ability to work as part of a diverse team
· A willingness to learn and act within guidelines set out by Midland Mencap
· Good time management skills, reliability
· An enhanced DBS check will be required by all successful applicants.
When and where do you need me?
· A minimum of 2 visits per month
· Days and times are flexible and agreed in advance, but there may be some specific activities the citizen wishes to attend
· In the local community
What’s in it for me?
As one of our valued volunteers, Midland Mencap will offer you:
· The opportunity to make a difference to the lives of people with learning disabilities and their family carers
· An induction and settling in period
· Any training and development that is needed
· The chance to develop your skills and gain experience
· The opportunity to meet new people and be part of a diverse team
· Support within your role
· Any out-of-pocket travel expenses
· Lots of appreciation for your amazing contribution
· Positive wellbeing from doing something great
· Improve career opportunities by adding your volunteer role to a CV and ask us for a reference
To campaign for and deliver accessible and inclusive community health and wellbeing support services for individuals, families, and carers.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Midland Mencap seeks a passionate volunteer photographer/videographer to capture the energy and joy of our sports, health, and wellbeing community sessions in Birmingham or Walsall.
Help us showcase the positive impact of our services by documenting participants' stories and achievements.
Share their smiles, successes, and inspire others to get involved with Midland Mencap!
What would I be doing?
Attend sports, health, and wellbeing sessions: Be present at designated sessions to capture content.
Capture photos and videos: Document activities, participant interactions, and highlight positive moments.
Tell visual stories: Use photo and video to convey the spirit of the sessions and the impact they have on participants.
Potential for interviews: Conduct short interviews with participants to gather testimonials.
Collaborate with the marketing team: Share content for use in promotional materials, social media, and the website.
What do I need?
For this role you will need
· Access to own digital camera equipment or modern smartphone
· Able to travel independently in the Birmingham / West Midlands area
· Friendly, calm, and patient
· Accepting of people who may be different to you
· Happy to chat and a good listener
· Willing to learn and act within guidelines set out by Midland Mencap
· An enhanced DBS check and references will be required
When and where do you need me?
· 2 - 4 times a month at sessions across Birmingham or Walsall
What’s in it for me?
As one of our valued volunteers, Midland Mencap will offer you:
· Gain valuable digital media experience.
· The opportunity to make a difference to the lives of people with learning disabilities
and their family carers
· Any training and development that is needed
· The opportunity to meet new people and be part of a diverse team
· Support within your role
· Agreed out-of-pocket expenses
· Lots of appreciation for your amazing contribution
· Positive wellbeing from doing something great
· Improve career opportunities by adding your volunteer role to a CV
To campaign for and deliver accessible and inclusive community health and wellbeing support services for individuals, families, and carers.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Kidderminster Foodbank are seeking to recruit Trustees with an interest in helping others, who are willing to uphold the food bank’s values, and who can bring life experience to the board of trustees. Trustees have collective responsibility for the governance of the organisation and for all decisions made by the Board. They set the strategic direction for the organisation, ensuring alignment to our values, and are responsible for setting organisational policy, defining goals, agreeing the financial plan, evaluating performance, and ensuring that strong relationships are maintained between the Trustees and the Management & Volunteer Team.
Key tasks:
- To manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk and not over-commit the charity.
- To ensure the board regularly reviews its structures, roles, relationship to staff and implementing changes if and when necessary.
- To develop a long-term strategy for the food bank with clear objectives which can be monitored and adapted.
- To work alongside the Treasurer and the board to ensure the organisation’s financial dealings are systematically accounted for and on time, independently examined (on income over £25k) and made publicly available when necessary.
- To ensure the charity is accountable, actively complying with statutory accounting and reporting requirements and the law.
- To ensure appropriate financial plans are in place for future budget allocations as well as looking after contractual agreements with external partners that award money for core costs and additional projects.
- To help promote the organisation to a wide audience of potential funders and beneficiaries and community stakeholders.
- To ensure the food bank has appropriate procedures to: comply with current legislation and good practice; including employment, health and safety, equal opportunities, safeguarding & GDPR compliance/data protection etc.
- To act with reasonable care and skill, giving your time, thought and energy to your role.
- To prepare for and regularly attend and participate in board and subcommittee meetings and any trustee away days.
- To provide ad hoc support to the staff team and volunteers from time to time.
- To act at all times in accordance with the foodbank’s trustee code of conduct.
The Trustees may also undertake additional work for the charity between meetings subject to their availability and skill set.
About you:
We are looking for people who want to help their local community and work towards the eradication of food poverty whilst supporting the food bank to continue to provide emergency food to people who find themselves in crisis. Our ideal candidates would demonstrate a:
- Knowledge of and commitment to the work of Kidderminster Foodbank.
- Willingness to actively participate in discussions concerning needs of the foodbank’s beneficiaries, staff, and the trustee board.
- Willingness to act in the best interest of the charity.
- Sound, independent judgement and ability to think creatively.
- Working effectively as a team member and demonstrating a willingness to learn and develop.
Kidderminster Foodbank are seeking to recruit Trustees with an interest in helping others, who are willing to uphold the food bank’s values, and who can bring life experience to the board of trustees. The food bank would particularly welcome applications from those with experience in one (or more) of the following areas:
- Campaigning
- Marketing
- Fundraising
- Digital/IT
- Legal
- Commercial property
- Health & Safety
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you help to make a real difference in the lives of families in your local area living with a diagnosis of PSP or CBD? Could you become a Link Volunteer?
Progressive Supranuclear Palsy (PSP) and Corticobasal Degeneration (CBD) are rapidly progressing neurological conditions caused by premature loss of nerve cells in certain parts of the brain.
Living with a diagnosis of PSP or CBD is life-changing and affects individuals and their families in a variety of different ways. A diagnosis can put a real strain on family members’ mental health and well-being.
As a Link Volunteer, you will offer support to families in your local community who are adjusting to a diagnosis. A Link Volunteer will be supported by PSPA to provide information, practical and emotional support. For the families you support, having a Link Volunteer to talk to regularly about their worries can make a huge difference.
Becoming a Link Volunteer is a great way to gain and develop existing skills whilst making a difference to people living with PSP & CBD and their families.
The Link Volunteer role is flexible so that you can fit it around your family, studies or other commitments and you will receive comprehensive training and ongoing support from PSPA staff throughout.
If you are an empathetic, effective communicator with basic admin and computer skills, we would love to hear from you!
Please see the Job Description for further details.
If interested, please contact us to discuss the role further.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
AgrotheraPA aims to address several challenges, including food insecurity, limited access to holistic wellness resources, and urban stressors prevalent in the City Council 9th District of Philadelphia. By integrating urban agriculture with mental health workshops and community engagement, we strive to foster food sovereignty, promote emotional well-being, and strengthen community resilience in underserved urban neighborhoods.
AgrotheraPA addresses these challenges by establishing community-driven urban agriculture initiatives that provide fresh, organic food, promote mental well-being through engagement with nature, and foster a sense of belonging and connection among residents. By offering workshops, training programs, and access to green spaces, we empower community members to take control of their food security, enhance their emotional wellness, and build stronger, more resilient neighborhoods in the City Council 9th District of Philadelphia.
CONTENT CREATION
- Help us craft visually stunning content for our social media platforms and support with website design. Together, let's elevate our online presence and drive traffic to our accounts. If you're ready to make a creative impact and empower our mission, we'd love to have you on board!
- Volunteer 2-3 hours per week for 6 months.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Change young lives: Join Speech and Language UK’s Education Committee
Do you have a passion for education and a heart for children facing challenges?
Speech and Language UK, a leading charity supporting the 1.9 million children with speech and language challenges, seeks dedicated volunteers for its Education Committee. This committee acts as the governing body for our two special schools.
Make a real difference:
- Strategic impact: Contribute to shaping the educational future of children with complex speech and language challenges.
- Direct influence: Provide guidance and support, acting as a critical friend, to ensure our schools deliver the highest quality education.
- Flexible commitment: Meetings are held online, 5-6 times a year for 2 hours each, allowing you to volunteer around your schedule.
We value diversity:
We actively encourage applications from individuals from all backgrounds, particularly those, disabled, working class, LGBTQ+, or from the Midlands, North, Wales, Scotland or Northern Ireland.
We especially welcome those with personal or family experience of speech and language challenges.
Your skills matter:
- Prior experience in education leadership (schools/multi-academy trusts) is a plus.
- Knowledge of Health & Safety or Facilities Management is also valuable.
- Most importantly, we seek your passion, fresh perspective, and willingness to learn.
Leave a lasting legacy:
Join a dedicated team shaping the lives of children with speech and language challenges.
Contact:
For more information, please contact Neil Maslen, Director of Education (please see attached pack for contact details)
Who are Speech and Language UK?
For at least 1.9 million children in the UK, learning to talk and understand words feels like an impossible hurdle. We work to give every child the skills they need to face the future with confidence. We design innovative tools and training for thousands of nursery assistants and teachers to use in their classrooms. We give families the confidence and skills to help their children. And we put pressure on politicians to prioritise help for speech and language challenges.
We demand a country in which every child with challenges in talking and understanding words has the skills they need to face the future with confidence. Together we can achieve it.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.