Access To Health Volunteer Roles in Home Based
Using Anonymous Recruitment
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Good Vibrations is an award-winning, national arts organisation that changes lives through music. We work with some of the most vulnerable and hard-to-reach people in the UK, including in prisons, secure hospitals, and in the community. We are best known for using the Indonesian gamelan, a magnificent set of bronze gongs, xylophones and drums. We use communal music-making to support vulnerable people in challenging circumstances to develop transferable life and work skills and to forge fulfilling, constructive lives.
Our work currently involves a range of projects across the UK, including long-standing weekly music sessions at Bethlem and Lambeth hospitals, projects in around 12 prisons a year in England, and our Resonate programmes in Glasgow, Sheffield and Nottingham, which focus on those with disabilities and mental health issues in the community.
The Board of Trustees upholds the best interests of Good Vibrations, ensuring that we achieve our charitable aims whilst abiding by charity law and other relevant regulations.
Good Vibrations wishes to appoint a new Chair to our Board of Trustees who is experienced in organisational leadership, with excellent communication and interpersonal skills. The Chair supports and empowers the Board and CEO to lead the charity so that we achieve our vision, mission and aims, whilst remaining sustainable and ethical.
The Board of Trustees
Good Vibrations is a registered charity in both England & Wales (1126493) and Scotland (SC048860). The charity is governed by the Board of Trustees, which currently numbers five following the standing down of some long-term members.
The Board is vital in Good Vibrations’ governance and is responsible for setting directions in strategy and maintaining oversight over all activity. Trustees also play an ambassadorial role in raising awareness of our work.
The current board includes expertise in arts and culture, legal and charitable affairs, finance and academia, helping to ensure that we extend our knowledge of the issues and challenges we face.
Good Vibrations is regularly in receipt of funding from Arts Council England and Creative Scotland, as well as from the National Lottery and several other Trusts and Foundations. The Board is currently involved in creating the organisation’s next 5-year Business Plan. You can see our most recent Annual Report and Accounts here.
What are we looking for?
The position has become available following the standing down of the current Chair Nick Jolliffe, who has been with the organisation since 2018. The organisation has recently appointed a new CEO, and this is an exciting time of development for the organisation.
As our new Chair, you will help shape the next exciting phase of our future development as we commence our new strategic plan, and embed our newest Trustees within our established Board. Your leadership and commitment will ensure we continue to provide and extend our range of much-needed support and services to our beneficiaries.
The role of the Chair is a voluntary, non-executive appointment. The role requires a commitment of approximately two hours a week, with the capacity to flex upwards should the need arise.
We are looking for someone who has:
- Strong leadership skills that engage, inspire and motivate the Board, staff, freelance team and other external stakeholders.
- Genuine interest and commitment to social justice issues and improving outcomes and opportunities for marginalised people in our society.
- A proven track record in developing strategic initiatives and steering an organisation toward success
- Previous experience on the Board of a UK charity, or operating at a senior strategic leadership level in previous roles
- Knowledge about UK charity governance and commitment to maintaining high standards of governance and risk management in all areas including finance.
- Excellent communication skills and networking capabilities, and able to act as an ambassador for the charity and cause.
- Ability to commit time, interest and effort to conduct the role well.
How our Board works
Trustees meet quarterly at Board Meetings, either in person in London or online from 5.00pm – 7.30pm. There is also an annual Strategy day in London.
In addition, a Finance sub-committee meets quarterly, looking in-depth at finance and other matters, before putting recommendations forward to the Board.
Trustees do not receive remuneration or other benefits, but all expenses can be claimed including those required to cover access needs such as sign language, interpretation, captioning or travel expenses. The full legal framework for Trustees is laid out in the Articles of Association, which were recently revised in 2022.
Trustees serve for an initial term of three years and will have the opportunity to be re-appointed for a second and final term (maximum of nine years).
What Responsibilities will you have?
Trustees ensure the good governance and smooth running of the charity, supporting the Chief Executive Director, the wider staff team, and our team of freelance facilitators.
ow there are lots of ways that someone can gain experience and insight, not just through professional experience. Having trustees with lived experience of the settings in which we work is essential to our work.
All Board members can have access to training and charity networks to benefit not only the charity, but individual’s personal development.
All Good Vibrations’ Trustees have responsibility for the:
- governance of the organisation in line with legal and financial requirements of the Charity Commission, OSCR, other regulatory bodies, and funders;
- appointment, including the approval of job descriptions and pay levels of members of staff; agreeing terms & conditions and employment procedures;
- recruitment of new Trustees;
- approval of Good Vibrations’ strategy, its business, and artistic plans, and use of resources;
- approval of budgets, annual accounts and financial strategies;
- approval of all policies ensuring that they are updated in line with law and best practice.
The Chair, as the leader of the Board of Trustees, has some additional responsibilities including:
- working with and line managing the CEO to develop the direction and strategy of the charity;
- conducting annual performance reviews for each trustee and the CEO;
- ensuring high standards of governance, risk management and strategic direction
- ensuring that all Trustees have the information available to carry out this task and monitor progress;
- leading and developing the Board of Trustees and CEO including induction, training and succession planning;
- support of the CEO in their role, including developing external relations with key agencies;
- working with other members of the Board to organise and populate sub-committees and short-term working groups;
- planning the cycle of Board Meetings and working with the CEO to set agendas and plan meetings;
- chairing and facilitating Board meetings effectively, encouraging discussion, summarising key points and ensuring decisions are made fairly;
- acting as a principal ambassador for the organisation at Board level and developing external relationships for the benefit of Good Vibrations
Before you apply
Good Vibrations is committed to becoming an organisation that reflects society and promotes diversity of thought and experience and inclusion of those who are historically underrepresented in leadership roles. We would particularly welcome applications from people with lived experience of the contexts in which we work, including from people with a previous conviction.
For an informal conversation about the role prior to application, please contact us through details on our website.
Please note this post will require a Disclosure & Barring Service check (DBS) and references.
How to Apply
We welcome all applications but particularly those from individuals with lived experience of the criminal justice system, disability, including physical disabilities, sensory impairments, long-term health conditions, mental ill health, and autistic and neurodivergent people. We also encourage applications from those protected under the 2010 Equalities Act due to age, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
We are interested to hear from those who may not consider a position like this due to social or financial disadvantage. Those with caring responsibilities and on low incomes are encouraged to apply, and we will work to make provision where possible.
To apply for this role, please submit a CV and cover letter detailing your interest through Charity Job. We will also accept applications in any preferred format (including audio or video).
The closing date for this position is 14th May 2024 with interviews to be held on the week of 20th May. Any access requirements will be met.
Please complete the attached equality and diversity form when completing your application, many thanks.
The client requests no contact from agencies or media sales.
Purpose
An Oxfordshire Youth Hospital Navigator Volunteer will provide support to Oxfordshire Youth staff and young people within our Hospital Navigator scheme. The post holder will passionately believe in the potential of all young people to achieve their goals.
An Oxfordshire Youth, Hospital Navigators Volunteer will be an advocate for young people.
Oxfordshire Youth Hospital Navigators Volunteers do not have fixed hours, but commit to flexible hours to suit their availability and staff needs. Shifts are available 7 days per week.
Join our dynamic team YPSA Team to coordinate the ground-breaking Intervention programme - Hospital Navigator. With an increase in the number of young people presenting at emergency departments due to serious violence, mental health issues, and substance abuse, we are addressing an urgent need for signposting young people to support services following discharge from A&E.
The Hospital Navigators will establish trust with young people who arrive at the JR hospital due to pre-existing concerns such as substance addiction, mental health issues, personal care, and violence itself. When in the hospital, there is an opportunity for the young person to reflect and be open to intervention. A volunteer in a dedicated Navigator role would request permission to refer the young person to a third-party agency that can provide the necessary specialist support. This moment may assist in redirecting the young person back into the community via a different pathway. The volunteer would connect them with a local support agency/charity that would assist them in reintegrating into the community, building resilience, and providing mentoring to prevent repeat occurrences that could lead to their hospitalisation.
The Navigator Coordinator will supervise Hospital Navigator volunteers. Once the navigator has gained the young person's trust and agreement, they will prepare an assessment and referral form that includes the type of difficulties, services available for referral, and the type of communication the client prefers.
Main volunteering duties
● Work within a busy A&E and the Medical Assessment Unit (MAU) within JR hospital setting
● Liaise with the triage nurse team once people are medically cleared, to screen and offer signposting to appropriate services outside of the hospital
● Liaise with the A&E rapid response team to identify patients readmitted multiple times, and offer information to try to help reduce further re-admission
● Require administrative skills and be able to use IT, including finding out information from the internet on where and how to access services.
● Work within a team of people including doctors, nurses, and physiotherapists.
● Some important skills include good communication with people, and the ability to listen and build trust in a relatively short time frame.
This role profile is subject to amendment following discussion with the post holder and daily tasks will be determined by the needs of the young people and staff.
What you will gain
You will gain valuable experience and receive high-quality training to ensure you feel confident and motivated to support different aspects of Youth work. You will learn about teamwork, building and maintaining groups and recognising group dynamics.
Available training includes Safeguarding Levels 1 and 2 and GDPR. In addition, it will be possible to have further discussions about available opportunities for a Diploma in Youth Work Practice. Please note that some of this training is mandatory and you will only be able to volunteer if you complete this training.
All volunteers must undergo a DBS check.
Equipment will be provided.
Support for You
● Training and development opportunities in safeguarding level 2, self-harm and trauma-informed training, Mental Capacity Act, GDPR, Motivational interviewing and suicide prevention.
● Networking and social opportunities to meet sector partners and staff members.
● Ongoing day-to-day support and guidance from your team.
● Regular one-to-ones with a member of OY staff appointed to support you during your time with us.
Skills Required
We welcome volunteers over 18 years old and from all backgrounds and levels of the community. No previous experience is required, just an enthusiasm for getting involved.
However, we are looking for volunteers to demonstrate the following key skills and abilities:
● Good administration skills
● good communication and interpersonal skills
● impartiality, fairness and the ability to respect confidentiality
● an ability to ensure decisions are taken and followed up
● good time-keeping
● using your discretion and sensitivity for others
● a commitment to the organisation and the role
Applications will be reviewed as and when they are received.
To apply, please send a copy of your CV accompanied by an application form to or recruitment team, alternatively, visit our website for more information.
Shortlisted candidates will be invited to an interview to meet the team and find out more about the programme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Main Purpose of role: Assist with the weekly Hearing voices group
Key Tasks:
To support the facilitation of groups for individuals who experience auditory and other hallucinations. This will involve delivering creative, engaging and inclusive group and activity support work that encourages and enables people to improve/maintain their mental wellbeing.
· To support service-users in accessing the group support offer.
· To encourage peer support within the group.
· To adhere to our inclusive way of working and support a diverse group of individuals. This will include supporting younger and older adults.
· To enable service-users to have access to information and signposting to other areas of support.
· To engage fully with the values and community of Mind in Somerset.
· To attend regular one-to-one supervision with your line manager.
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To work in an inclusive and culturally sensitive way for all service-users; being responsive to individual needs and challenging stigma and discrimination.
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To take prompt and appropriate action in a safeguarding situation. To clearly record all information and actions taken and to escalate to the Group Facilitator and Safeguarding Lead as per procedure.
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To follow Health & Safety and Security procedures.
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To cover leave and absences where required.
Person Specification
Essential:
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Positive team-working skills
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Flexible approach
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Willingness to learn (including independently) to extend their knowledge
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Understanding of the need for good record keeping and GDPR
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Good non judgmental listening skills
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Experience working with people in mental health
To provide services and support to anyone affected by or vulnerable to mental illness, improving their quality of life and wellbeing.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a trustee, you will play a crucial role in shaping the future of Talk Lipoedema. Your expertise, passion, and commitment will contribute to our vision: ensuring that everyone with lipoedema receives an accurate diagnosis and access to comprehensive services and support. By joining our team, you’ll make a meaningful impact on the lives of those affected by this condition.
Consideration will be given to candidates who have experience within the following skill areas:
· A Medical or Allied Professions background
· Campaigning on health issues
· Grant and Funding sourcing
· Marketing, PR
· Social Media Management
Why We Need You: As a trustee, you will play a crucial role in shaping the future of Talk Lipoedema. Your expertise, passion, and commitment will contribute to our vision: ensuring that everyone with lipoedema receives an accurate diagnosis and access to comprehensive services and support. By joining our team, you’ll make a meaningful impact on the lives of those affected by this condition.
We would particularly welcome candidates from under-represented groups including women, people from ethnic minority backgrounds, disabled people and young people. Strong empathy with the experiences of people affected by challenging health conditions is an essential requirement. Previous trustee experience is desirable but not essential.
Opportunities for training and development and to work in an organisation which is made up of extraordinary people who are passionate, innovative, flexible, dedicated, professional and fun.
Join us in our mission to transform lives and raise awareness about lipoedema. Together, we can make a lasting impact!
Learn more about Talk Lipoedema and our initiatives on our website: Talk Lipoedema.
We aim to support and empower you by providing trusted information for you, your family, and professionals on how you can live well with lipoedema
The client requests no contact from agencies or media sales.
Joining Respond as a Trustee - January 2024
Background Information
Founded in 1991, Respond is a national charity that seeks to transform the lives of people with learning disabilities and autistic people who have experienced trauma. We are committed to bringing about positive change for our clients and their families, enabling them to lead richer and more resilient lives.
Respond's services for children, young people and adults are:
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Survivors' psychotherapy
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Family support services
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Advocacy, including ISVA and domestic abuse services.
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Training, consultancy and reflective practice
Respond supports charities that campaign for equality and inclusion with the aim to prevent abuse and equip individuals and their families to come to terms with their experiences and live more positive lives.
Our specialist training, supervision, reflective practice and consultancy equips agencies and health / social care providers to deliver trauma-informed services. This includes responding to and providing consultancy and training for significant events such as institutional abuse.
Our income base is diverse with trust funds and grants continuing to be a vital part of maintaining core services Respond offers, alongside donations from trusts and foundations. We also continue to have larger ongoing or spot contracts for our work for NHS commissioners and local authorities.
It is a good opportunity to join Respond's Board at this time, following our restructure and as we move towards the last year of our current strategy for 2022-25. Following a challenging period due to changing funding landscape and closure of some services, we will be focused on consolidation and improving impact measurement to secure long-term financial sustainability.
The role of the Board of Trustees
The Trustees (or 'Board members') are trustees of the charity and directors of the limited company. They are responsible for the governance, setting the strategic direction and monitoring the implementation of the strategy. The Board ensures that the charity acts in accordance with relevant laws and regulations.
The Board has responsibility for:
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ensuring the charity acts in accordance with its charitable purpose and is providing public benefit and meets its legal obligations;
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making decisions in the best interests of the charity;
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developing the multi-year strategy;
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monitoring the management of the finances and resources of the organisation (operations, budget, property, workforce and tenders);
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monitoring performance, quality and impact;
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appointing and appraising the CEO.
Who we’re looking for
Following a recent skills audit within the current Board, the Board is seeking trustees with the following skills or experiences;
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Finance - This person will have a financial qualification and will enable the Board to ensure the sound financial health of the charity. The person will collaborate with the Finance Director to ensure that the organisation has systems that meet sector best practice and ensures financial accountability. This trustee will be the Treasurer and chair the Finance Committee.
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Human Resources (HR) - This person will have experience in working in HR roles, preferably in the voluntary sector. This person will help review and strengthen Respond’s HR policies, set up and lead the people committee and guide the Leadership team in dealing with complex HR issues including change management.
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Fundraising, Marketing and Comms – This person will work closely with our Head of Development and Commissioning on our income strategy and communications strategy.
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Psychotherapy /working in a trauma informed setting – As an organisation providing psychotherapy and arts therapies for autistic people and people with learning disabilities, we are looking for a trustee with experience of working as a therapist with a systems-psychodynamic approach.
The Board wants to ensure that the charity's 'beneficiaries' are represented in its governance. We encourage applications from people who have lived experience of autism, learning disabilities and/or trauma-informed work (either directly or through family members). How the Board carries out meetings will also be reviewed to accommodate adjustments requested by new trustees with learning disabilities or who are autistic. (Please refer to a separate document if you or someone you know with lived experience may be interested)
Person Specification
The following knowledge, experience and skills are essential for the role:
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a commitment to the mission of Respond;
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senior experience, ideally including one or more of the following areas – finance, human resources, fundraising/marketing, legal, compliance, hard-to-reach communities, caring/social care, psychotherapy, commissioning.
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ability to identify creative solutions to problems within limited resources;
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good analytical skills;
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ability to think strategically;
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independence and flexibility in thinking;
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ability to communicate efficiently and connect with a wide range of people, internally and externally;
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a willingness to meet the minimum time requirement (see below);
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an understanding of the legal duties of trusteeship set out in the Charity Commission's 'The Essential Trustee'; and
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an ability to work effectively as a member of a team and to make decisions for the good of Respond.
Trustees will be expected to demonstrate the following personal attributes:
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good interpersonal skills including listening;
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commitment to excellence and high expectations of self and others;
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values people and the contribution of all stakeholders;
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sound judgment;
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team-oriented with a supportive approach.
Respond is dedicated to developing opportunities for Trustees to be appointed reflecting greater and varied diversity among our Board of Trustees, so we welcome applications by suitably qualified candidates irrespective of gender, ethnicity, religion, disability, marital or parental status, age, sexual orientation or gender identity. We particularly welcome applications from Black and minority ethnic candidates who are under-represented on the board.
What we offer
New trustees will:
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Receive induction and training;
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Develop new skills and competencies;
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Meet new people and develop professional networks;
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Contribute to ensuring that the charity offers high quality effective services to autistic people and people with learning disabilities who have experienced trauma, who are in need;
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An annual appraisal
Time requirement - What is involved?
Trustees attend eight Board meetings per year approximately every six-eight weeks currently on a Tuesday evening 5:30pm to 8pm. Meetings are in London, and remote access is available for trustees who live/work outside London.
Each Trustee is expected to be an active member of the Respond community, committing 5 to 10 hours per month to the charity which may also involve being on a sub-committee such as; Finance Committee, Clinical Governance and Safeguarding Committee each of which meets four times per year, typically during normal office hours online or in London.
Trustees are expected to attend an induction session at Respond prior to their first Board meeting. Trustees are expected to attend all Board meetings. Other meetings are away-days over a weekend.
Trustees are invited to the annual general meeting, which takes place typically in November.
Trustees may claim expenses incurred in effectively carrying out their duties, in accordance with Respond’s Trustee Expenses Policy.
Papers are distributed one week in advance of meetings. In addition, Trustees are expected to review documents and communicate with other board members and senior staff between meetings. Every effort will be made to ensure that trustees with learning disabilities or who are neurodiverse have access to documents in formats that they can understand or have the support available for them to fully participate as trustees.
Occasionally, circumstances may require urgent meetings (either face-to-face or virtual) to examine strategic issues or items requiring Board approval
Duration of the role
Board terms are for a five-year term following which the person can be elected to serve another three years.
The client requests no contact from agencies or media sales.
Why we need your help
• To enable us to provide a rehabilitation and enablement service to patients in their own homes.
• To promote independence and support to help someone to achieve their goal
• Increase patients’ self-confidence and ability to self-manage their difficulties or symptoms.
What activities will you be involved in as part of this volunteer role?
You will be providing rehabilitation for patients in their own home. This may include;
· Helping with exercises that may make things easier for them at home (for example standing from a chair)
· Supporting people to manage their breathlessness
· Helping a patient to put some techniques into practice that may help with day to day activities.
· Helping someone to mobilise
Other activities include;
· Attending a joint visit with the therapist to be introduced to the patient and the exercises they will be doing.
· Dealing sensitively and politely with patients that you visit at home.
· Respect that you are in someone’s home and acting appropriately.
· Arranging further visits as agreed with the patient and the therapist within agreed hours.
· Promoting rehabilitation in all of your interactions with both patients and their families.
· Contacting the Living Well at Home team prior to and directly after a visit to ensure your safety at all times.
· Complete the visit report and submit it to the Living Well at Home team on the same day as the visit.
You will not be involved in the following;
· Toileting or personal care.
What you can gain from volunteering in this role
• Know you are helping dying people in your local community have access to care and support, whenever and wherever they need it.
• Experience of rehabilitation and really helping to make a difference to someone’s quality of life
• Opportunity to meet and work with interesting and diverse people
• Join an enthusiastic team, meet new people and get more involved in your local community
• Use and develop your skills, enhancing your CV if that is important to you
• Know you are helping dying people in your local community have access to care and support, whenever and wherever they need it.
Training and support provided
• An Introduction to Supporting People at End of Life training, date to be confirmed.
• Staff and volunteer induction training (covering all mandatory training)
• Living Well at Home Project training. Up to 1 day, at the Sydenham site or by zoom, depending on your availability. (Training is flexible at present and we will try and fit in with your availability)
• Ongoing informal training specific to the patient that you are visiting
• Monthly supervision sessions with the Living Well at Home team.
• Contact with the Living Well at Home team for support or questions regarding the patient/family at any time during working hours.
• Reasonable travel expenses will be paid
• Support from the Volunteering team including a regular e-newsletter
• Volunteer handbook and volunteer workbook
• Regular updates and training through MyImpact
We are looking for someone who is
· Approachable and friendly and able to get on well with people of many different backgrounds
· Caring and committed to help improve the quality of life for our patients
· Able to work in a professional manner with patients who have a terminal illness
· Capable of completing entries in patient files and updating other written documents as instructed
· Enthusiastic about learning and keen to develop new skills
· Reliable and can be flexible in the offer of time
• Able to follow our policies and procedures to keep you, our staff, our patients and our customers safe
• Able to represent St Christopher’s and our values positively.
Anything else you need to know
• There is a short settling in period to see if the role is right for you
• This role will require pre-volunteering checks, which will include a DBS Check. Having a criminal conviction will not necessarily prevent you from volunteering with us. Every situation is assessed on an individual basis.
• At St Christopher’s we believe that no volunteer should be out of pocket because of their volunteering. The reimbursement of reasonable out of pocket expenses incurred whilst volunteering will help ensure volunteering is accessible.
Commitment to volunteering
Signing up to be a volunteer with St Christopher’s Hospice is a big commitment and requires lots of training and support from the organisation. With this in mind, ideally you would be able to volunteer with us for a minimum of a year. We would also ask that you to inform your manager if you are unable to attend your shift with as much notice as possible.
Equality and diversity
St Christopher’s recognises the qualities and strengths that a diverse group of volunteers bring to the organisation and we therefore particularly welcome applications from underrepresented groups within the local communities and from a range of different cultures and backgrounds.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Service: Perinatal Support for Partners Service
This is a service that offers fathers and non-birthing parents, who’s partner is being supported by the West London perinatal mental health service, an evidence-based 1:1 assessment to support their mental health and wellbeing. The service signpost partners to relevant services (including a PSFP peer support group).
Role Description:
To support our PSFP Service with a variety of tasks such as conducting a 1:1 assessment, (which includes onboarding to the service), co-facilitating monthly peer support groups, signposting and helping partners to access other organisations, taking care of our inbox emails and other administrative duties.
You can download a PDF of the full role description below.
Main responsibilities:
To work closely with our PSFP caseworker supporting referral enquires & service-users in accessing this service. Co-facilitating a monthly peer support group.
Tasks:
- To answer emails and enquiries for the service within our service level agreements
- Triage clients for the service through an onboarding process.
- Co-facilitate a monthly peer support group
- Provide support to our PSFP caseworkers, as and when needed
The type of person we are looking for is:
We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy, or any Allied Health Profession with a focus on supporting those with mental health needs. However, your attitude, motivation, and commitment are just as important as your training/qualifications, or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying if you do not meet all the criteria listed below. We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.
Essential:
- An interest in supporting those with mental health needs to access PSFP
- An appreciation of the complex factors that can precipitate, maintain, and exacerbate mental health problems
- Good oral and written communication skills (including listening skills); the ability to communicate in a patient, considered, and empathetic manner
- Excellent organisational skills, with the ability to follow administrative procedures
- A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment
- IT skills – able to update spreadsheets, use web-based applications, video-conferencing software, and Microsoft Office applications.
Desirable:
- Customer Service experience, including with friends and family
- Experience of supporting people with mental health needs, in a voluntary, paid, or personal capacity, (i.e., friends and family)
- Previous involvement with local community groups/networks
- Awareness of the cultural barriers that may exist to seeking mental health support
Time commitment and expenses:
- 6 hours per week, during our core hours of 10am - 4pm.
- Please indicate your preferred volunteering day(s)/time(s) on your application
- We request a minimum commitment of 3 months of volunteering after the completion of your induction
- We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role
- Reasonable travel expenses will be reimbursed
Why Volunteer at Hammersmith, Fulham, Ealing, and Hounslow (HFEH) Mind?
Volunteering at HFEH Mind is a fantastic opportunity to contribute to the work of a leading national mental health charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will be treated as a core member of the team from day one and be surrounded by supportive and knowledgeable colleagues fighting for mental health.
What’s in it for the volunteer?
Volunteering opportunities have been a route into paid employment within our organisation for many of our previous volunteers. However, the skills and experiences you will gain are likely to support applications for paid employment within the sector more broadly, as well as further training and education opportunities (e.g., Business courses, social work, mental health qualifications).
We are keen to foster the individual strengths and interests of volunteers. With the support of the PSFP Team, we will work with you to ensure that your volunteering experience is meaningful and valuable, whilst balancing the requirements of delivering the service.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're extending the opening hours of our Family Support Centre, so families experiencing childhood cancer have access to more support services. We're looking for a volunteer to support the Family Support Team at the Weekend to deliver crucial support to our families.
Purpose of the Role and Key Activities
Families who have been affected by children’s cancer come to our Family Support Centre, known as The Square, to access a variety of support services. We’re looking for a volunteer to join the team and support our Family Support Coordinator make sure families feel welcomed and supported while at The Square.
- Making drinks for families and visitors
- Answering the telephone, transferring calls and taking messages
- Making bookings and updating our database
- Keeping the reception area clean and tidy
- Setting up rooms for meetings and events
We are looking for a volunteer who:
- Have excellent interpersonal and communication skills
- Have experience of working in a customer service environment
- Are confident, friendly and approachable
- Have a fun and positive outlook
- Are proactive and able to use own initiative
- Have good IT skills and experience of using a database
- Are able to move furniture (tables and chairs) and boxes
- Are able to climb multiple flights of stairs
- Are able to maintain professional boundaries and follow Candlelighters Policies and Procedures.
This role is subject to an enhanced criminal record check, which is processed through the Disclosure and Barring Service (DBS).
Support and Benefits
- Thorough induction & training to give you the confidence to perform your role well and to the best of your ability
- Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters
- Ongoing support from the Family Support and HR teams
- The opportunity to meet lots of new, friendly people
- The opportunity to expose yourself to new experiences
- Certain expenses to be reimbursed as agreed with your Volunteer Supervisor, in accordance with our Expenses policy
- Regular reviews with your Volunteer Supervisor to help you develop in your role
- Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer
- We can be a reference once you’ve volunteered for three months
- Access to a 24/7 mental health hotline
- Charity Worker Discount card
- Access to The Company Shop
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the Role
The Bridge Project is a well-established Bradford based charity with over 35 years’ experience delivering services and projects addressing a range of issues such as substance misuse, risk taking behaviours, relationships, housing, physical/mental health, and employment. We work with individuals, families, partners, and communities to improve people’s lives in a sustainable way, empowering people experiencing multiple barriers to achieve positive change.
We currently employ over 120 staff, 40% of whom are ‘experts by experience’ and have joined us through our volunteering programme. We are recognised as being innovative and recovery focused, and our services have been highlighted nationally as examples of best practice in the sector. Our portfolio of services and projects are constantly evolving in response to the changing needs of our service users and our local communities. Currently this includes recovery focussed drug treatment services, housing and resettlement support, access to education, training, and employment (ETE), volunteering programmes, support for people engaged with criminal justice services and befriending/mentoring services for people with significant barriers to recovery and community reengagement.
What will you be doing?
Our Trustees play a pivotal role in governing the Bridge Project. They are responsible for setting our strategic vision and priorities, ensuring our financial sustainability, and providing guidance and oversight to our operations. Our Board is committed to excellence, and we are looking for new individuals to bring fresh knowledge and experience to join us in this important work. We’re committed to creating a Board which is representative of the communities we support, bringing together those with a variety of skills and experiences, to help shape what we do and how we work. We’re particularly keen to hear from candidates from ethnically diverse backgrounds and from woman, however, we would be pleased to hear from you if you feel you can add value to our Board and would like to help us to make a positive contribution. This is a rewarding role and you do not need to have experience of been a Trustee before, as there will be a comprehensive induction.
As a Trustee, you will have the opportunity to bring commitment, energy and enthusiasm to the role with a passion for doing your best. You will work alongside other talented Trustees, engage with our staff and stakeholders, and contribute to our collective mission of empowering people experiencing multiple barriers to achieve positive change.
Our Trustees play a vital role in making sure that the Bridge Project achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that the charity has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the senior leadership team to enable The Bridge Project to grow and thrive, and through this, achieve our mission.
Time Commitment
We ask that you are able to devote time to attend 4 Trustee Board meetings per year, 4 Sub-Committee meetings per year and 1 Planning meeting. These are a mixture of in-person meetings in Bradford and zoom meetings. Meetings are currently held in the evening. Trustees are also encouraged to visit our premises to meet with the staff team and meet the people we support.
What Difference will you make?
You will be joining a friendly, highly engaged, and passionate group of likeminded Trustees who are keen to deepen the impact of the Bridge Project in local communities. As a Trustee, you will have a real opportunity to offer your unique skill set to help the strategic direction of the charity and directly contribute to these objectives.
You will collectively be responsible for ensuring that the Chief Officer and his team not only grow our services to meet everyone that needs them, but that the service we provide is of the highest quality. Last year we provided treatment and support to 4,900 individuals.
You will also have an opportunity to expand your knowledge of the voluntary and community sector and give something back to the local community as well as developing new skills.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
AgrotheraPA aims to address several challenges, including food insecurity, limited access to holistic wellness resources, and urban stressors prevalent in the City Council 9th District of Philadelphia. By integrating urban agriculture with mental health workshops and community engagement, we strive to foster food sovereignty, promote emotional well-being, and strengthen community resilience in underserved urban neighborhoods.
AgrotheraPA addresses these challenges by establishing community-driven urban agriculture initiatives that provide fresh, organic food, promote mental well-being through engagement with nature, and foster a sense of belonging and connection among residents. By offering workshops, training programs, and access to green spaces, we empower community members to take control of their food security, enhance their emotional wellness, and build stronger, more resilient neighborhoods in the City Council 9th District of Philadelphia.
RESEARCH VOLUNTEER
- Help us compile data and statistics on the positive effects of nature on mental and emotional health, as well as information specific to the City Council 9th District of Philadelphia. Your expertise will guide our impact snapshots, highlighting the transformative power of nature and community resilience.
- Volunteer 2-3 hours for 6 months.
The client requests no contact from agencies or media sales.
Would you welcome the opportunity to ensure neurodivergent young people and adults, people with learning disabilities and their families, lead healthy, happy, and fulfilling lives?
Would you be interested in becoming a Trustee and applying your skills, expertise, and knowledge to ensure we have a brighter and more sustainable future and continue to grow to meet the ever-increasing need and changing demands of the community we serve?
If the answer to these questions is YES, we would love to hear from you.
Hamelin was founded 40 years ago by two families raising children with learning disabilities, in order to provide life-enriching support that was not readily available, affordable, or easy to access for families just like them. This mission still drives us today and sits at the heart of what we do.
We proudly support families and the community across Essex through our specialist and community outreach services. Our aim is to help the people we support to navigate all aspects of their life; providing care and access to training, employment and leisure opportunities, together with respite for families in need of a much-valued break.
We also have an eye on the future and seek to appoint two new trustees to our board, a dedicated, passionate, and high-performing team who are incredibly proud of being part of Hamelin Trust.
We are looking for individuals who can help us sharpen our thinking and bring new and diverse voices and backgrounds within CARE or INCOME GENERATION to support, drive, and help us deliver our plans.
Previous experience as a Trustee is not necessary, as we are committed to full and appropriate induction, mentoring, training, and support for all new Trustees.
Closing date: 30th April 2024
Please stipulate which role you are applying for in your application
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in South West London, and helps them to play their full part in the community. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives.
We offer a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background, providing them the tools they need to build lives filled with value, meaning and purpose in the UK. Our activities for adults include currently include: ESOL classes; sports; women’s creative writing; women’s coffee morning, and casework.
About the CARAS Adult Team:
In the post-pandemic environment, CARAS is responding to the role of digital literacies in our programme delivery to learners of asylum-seeking and refugee background. In contrast to the UK essential Digital skills framework, we have built in language inclusion to create a participatory learning course for Essential Digital Literacies for learners who are new to reading and writing in English. The individuals joining CARAS are highly diverse, with different countries of origin, linguistic and educational backgrounds. We have observed over the last year that many CARAS community members have limited digital skills, particularly in regard to using computers. Community members have highlighted that computers are important for many individuals to achieve their educational and employment goals, whilst increasing confidence and independence. We have co-designed a digital skills program in partnership with CARAS community members to improve computer literacy and skills, focusing on basic computer literacy.
About the Role:
We are seeking two volunteers based in London to teach our lively computer classes in Tooting every Monday 9:00-11:00. Volunteers will lead the sessions with guidance from the CARAS ESOL Teacher and will work closely with our community members to build their skills and confidence using computers. The Digital Literacies course at CARAS is built around Pre-entry to Entry 2 levels in English. Volunteers will be supporting individuals with tasks such as: getting to know how to use a computer, using the internet, setting up an email address, and using Microsoft office. We intend to fold employability sessions, including CV writing and job searching, into these sessions.
Volunteer Tasks and responsibilities:
· Lead on the delivery of sessions with support from CARAS’s Essential Digital Skills Teacher.
· Assist with the logistical set up of the sessions, supporting CARAS staff where needed.
· Work collaboratively as a team and assisting to shape the project.
· Create class registers and records as required.
· To attend and contribute to volunteer pre- and de-briefs at each session.
· To act as a positive role model and set standards of behaviour when volunteering.
· Support people to develop their knowledge and skills and encourage and inspire participants to reach their full potential.
· To assist participants to both, recognise and celebrate their achievements.
· To challenge negative attitudes and behaviour in an appropriate manor.
· Advocate for the rights of asylum seekers, refugees and migrants with not for them.
· Adhering to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
· To be non-judgemental, and able and willing to engage with people from diverse cultural backgrounds.
· To be female identifying.
· Have a good understanding of how to use a computer.
· To be reliable and punctual.
· Excellent presentation and communication skills, especially with people with varying levels of English.
· Commitment to support people seeking asylum to take control of their asylum journey.
· Ability to volunteer every Friday for a minimum of three months.
· Current resident in the UK.
· Ability to work in Tooting SW17.
· To provide five years’ worth of addresses and be willing to undergo a DBS check.
· To attend CARAS General and Safeguarding Training sessions.
· To be 18 years or older.
Through volunteering with us you will:
· Meet new members of your local community
· Learn about different cultures
· Learn about issues relating to refugee and asylum seekers
· Work as part of a friendly, welcoming team
· Develop your skills and competencies
· Be able to access relevant training, including safeguarding
To Apply:
To apply for this opportunity, download and complete the CARAS volunteer application form from the CARAS website using this volunteer role description to inform your answers.
Successful applicants will have an informal meeting with a member of the CARAS staff team. These meetings will be on a rolling basis so apply ASAP!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in south-west London. We work primarily with people who are newly arrived in the UK, most of whom are living in temporary Home Office accommodation. Arriving as a refugee in the UK can be a terrifying and disempowering experience. Difficulties with language barriers, accessing services, financial insecurity and ongoing uncertainty are extremely challenging and disempowering. CARAS is here to work collaboratively with community members to support them to build skills, connect meaningfully with their local community, and to build positive futures in the UK.
CARAS offers a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background. For adults this currently includes: ESOL, digital skills and employability sessions; social and recreational activities and casework. All programs are interlinked and work hand-in-hand with one another. For example, community members can practice their spoken English in Coffee Afternoon, and casework issues might be picked up and referred into the team during an ESOL class. We design and develop our programs through consultation and ongoing conversations with our community members. We aim to have a strong volunteer presence across all our programs, fostering connections between asylum seekers and other Londoners!
About CARAS’s Adult Programming and Coffee Afternoon:
CARAS has been providing support to adult refugee women since 2005, promoting skills and confidence development that helps women gain more power in their lives. In the aftermath of COVID, we have been able to expand our adult programmes, responding to the shifting demographics of those seeking asylum in the UK. We now run a range of mixed programmes for all genders, as well as some women-only spaces. Our coffee afternoon is a mixed group.
Our coffee afternoon has been running since May 2022 and is one of our most popular groups. It takes place at TARA Theatre in Earlsfield from 1-2.30PM every Friday. Its primary aim is to reduce isolation amongst those we work with by providing a safe, friendly and welcoming space for people to have fun, learn about themselves and each other, and build connections.
In 2023, we have been running creative sessions during Coffee Afternoon, facilitated by freelance creative practitioners in partnership with TARA Theatre. These range from dance to drama, poetry to puppetry. For sessions without a creative practitioner, we sometimes host workshops on important topics such as healthcare rights or have an open and informal space for games and a chat. There is always coffee and a selection of baked goods!
For more information on TARA Theatre, our partner and host, please visit their website.
Tasks and Responsibilities:
- To attend CARAS coffee afternoon’s, every Friday between 1-2.30PM in Earlsfield, South-west London. They take place at TARA Theatre, right opposite Earlsfield Station. Location here- https://maps.app.goo.gl/rXwJiKHRj93YFtLG9 (356 Garratt Ln, London SW18 4ES).
- If there is a week this is not possible, to tell CARAS staff as far in advance as you are able.
- To welcome and connect with community members attending, working to ensure everyone at the group feels included.
- To take part if there is a creative activity happening in that session, and help liaise with CARAS staff and the creative practitioner to ensure the activity runs smoothly.
- To encourage and inspire community members to feel confident and reach their full potential.
- To share conversation, and chat informally with our community members.
- To assist community members to both recognise and celebrate their achievements.
- To challenge negative attitudes and behaviour in an appropriate manor.
- To adhere to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
- To have interest in working with refugees and asylum seekers.
- To be non-judgemental, and able and willing to engage with people from diverse cultural backgrounds, and differing levels of English.
- To be reliable and punctual.
- To be a current resident in the UK.
- To provide five years’ worth of addresses and be willing to undergo a UK DBS check.
- To attend CARAS General and Safeguarding Training, and any further training as necessary.
- To be 18 years or older.
Through volunteering with us you will:
- Meet new members of your local community
- Learn about different cultures and life experiences from across the world
- Learn about issues relating to refugee and asylum seekers
- Work as part of a friendly, welcoming team
- Develop your skills and competencies
- Be able to access relevant training, including safeguarding
To Apply:
Please fill in the volunteer application form and email it to us. Successful applicants will have an informal meeting with the Head of Adult Inclusion and Adult Program Coordinator these meetings will be on a rolling basis so apply ASAP!
Details for this role are in the description and not mentioned in the application form but please fill in your details in the Volunteer application form attached and send it back to us
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.