Access To Health Volunteer Roles in Lewisham, Greater London

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in South West London, and helps them to play their full part in the community. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives. 

We offer a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background, providing them the tools they need to build lives filled with value, meaning and purpose in the UK. Our activities for adults include currently include: ESOL classes; sports; women’s creative writing; women’s coffee morning, and casework. 

About the CARAS Adult Team: 

In the post-pandemic environment, CARAS is responding to the role of digital literacies in our programme delivery to learners of asylum-seeking and refugee background. In contrast to the UK essential Digital skills framework, we have built in language inclusion to create a participatory learning course for Essential Digital Literacies for learners who are new to reading and writing in English. The individuals joining CARAS are highly diverse, with different countries of origin, linguistic and educational backgrounds. We have observed over the last year that many CARAS community members have limited digital skills, particularly in regard to using computers. Community members have highlighted that computers are important for many individuals to achieve their educational and employment goals, whilst increasing confidence and independence. We have co-designed a digital skills program in partnership with CARAS community members to improve computer literacy and skills, focusing on basic computer literacy.

About the Role: 

We are seeking two volunteers based in London to teach our lively computer classes in Tooting every Monday 9:00-11:00. Volunteers will lead the sessions with guidance from the CARAS ESOL Teacher and will work closely with our community members to build their skills and confidence using computers. The Digital Literacies course at CARAS is built around Pre-entry to Entry 2 levels in English. Volunteers will be supporting individuals with tasks such as: getting to know how to use a computer, using the internet, setting up an email address, and using Microsoft office. We intend to fold employability sessions, including CV writing and job searching, into these sessions. 

Volunteer Tasks and responsibilities: 

· Lead on the delivery of sessions with support from CARAS’s Essential Digital Skills Teacher. 

· Assist with the logistical set up of the sessions, supporting CARAS staff where needed. 

· Work collaboratively as a team and assisting to shape the project. 

· Create class registers and records as required. 

· To attend and contribute to volunteer pre- and de-briefs at each session. 

· To act as a positive role model and set standards of behaviour when volunteering. 

· Support people to develop their knowledge and skills and encourage and inspire participants to reach their full potential. 

· To assist participants to both, recognise and celebrate their achievements. 

· To challenge negative attitudes and behaviour in an appropriate manor. 

· Advocate for the rights of asylum seekers, refugees and migrants with not for them. 

· Adhering to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant. 

Requirements: 

· To be non-judgemental, and able and willing to engage with people from diverse cultural backgrounds. 

· To be female identifying. 

· Have a good understanding of how to use a computer. 

· To be reliable and punctual. 

· Excellent presentation and communication skills, especially with people with varying levels of English. 

· Commitment to support people seeking asylum to take control of their asylum journey. 

· Ability to volunteer every Friday for a minimum of three months. 

· Current resident in the UK. 

· Ability to work in Tooting SW17. 

· To provide five years’ worth of addresses and be willing to undergo a DBS check. 

· To attend CARAS General and Safeguarding Training sessions. 

· To be 18 years or older. 

Through volunteering with us you will: 

· Meet new members of your local community 

· Learn about different cultures 

· Learn about issues relating to refugee and asylum seekers 

· Work as part of a friendly, welcoming team 

· Develop your skills and competencies 

· Be able to access relevant training, including safeguarding 

To Apply: 

To apply for this opportunity, download and complete the CARAS volunteer application form from the CARAS website using this volunteer role description to inform your answers.

Successful applicants will have an informal meeting with a member of the CARAS staff team. These meetings will be on a rolling basis so apply ASAP! 

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in south-west London. We work primarily with people who are newly arrived in the UK, most of whom are living in temporary Home Office accommodation. Arriving as a refugee in the UK can be a terrifying and disempowering experience. Difficulties with language barriers, accessing services, financial insecurity and ongoing uncertainty are extremely challenging and disempowering. CARAS is here to work collaboratively with community members to support them to build skills, connect meaningfully with their local community, and to build positive futures in the UK. 

CARAS offers a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background. For adults this currently includes: ESOL, digital skills and employability sessions; social and recreational activities and casework. All programs are interlinked and work hand-in-hand with one another. For example, community members can practice their spoken English in Coffee Afternoon, and casework issues might be picked up and referred into the team during an ESOL class. We design and develop our programs through consultation and ongoing conversations with our community members. We aim to have a strong volunteer presence across all our programs, fostering connections between asylum seekers and other Londoners! 

About CARAS’s Adult Programming and Coffee Afternoon:

CARAS has been providing support to adult refugee women since 2005, promoting skills and confidence development that helps women gain more power in their lives. In the aftermath of COVID, we have been able to expand our adult programmes, responding to the shifting demographics of those seeking asylum in the UK. We now run a range of mixed programmes for all genders, as well as some women-only spaces. Our coffee afternoon is a mixed group. 

Our coffee afternoon has been running since May 2022 and is one of our most popular groups. It takes place at TARA Theatre in Earlsfield from 1-2.30PM every Friday. Its primary aim is to reduce isolation amongst those we work with by providing a safe, friendly and welcoming space for people to have fun, learn about themselves and each other, and build connections.

In 2023, we have been running creative sessions during Coffee Afternoon, facilitated by freelance creative practitioners in partnership with TARA Theatre. These range from dance to drama, poetry to puppetry. For sessions without a creative practitioner, we sometimes host workshops on important topics such as healthcare rights or have an open and informal space for games and a chat. There is always coffee and a selection of baked goods! 

For more information on TARA Theatre, our partner and host, please visit their website.

Tasks and Responsibilities: 

• To attend CARAS coffee afternoon’s, every Friday between 1-2.30PM in Earlsfield, South-west London. They take place at TARA Theatre, right opposite Earlsfield Station. Location here- https://maps.app.goo.gl/rXwJiKHRj93YFtLG9 (356 Garratt Ln, London SW18 4ES). 
• If there is a week this is not possible, to tell CARAS staff as far in advance as you are able. 
• To welcome and connect with community members attending, working to ensure everyone at the group feels included. 

• To take part if there is a creative activity happening in that session, and help liaise with CARAS staff and the creative practitioner to ensure the activity runs smoothly. 
• To encourage and inspire community members to feel confident and reach their full potential. 
• To share conversation, and chat informally with our community members.
• To assist community members to both recognise and celebrate their achievements. 
• To challenge negative attitudes and behaviour in an appropriate manor. 
• To adhere to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant. 

Requirements:

• To have interest in working with refugees and asylum seekers. 
• To be non-judgemental, and able and willing to engage with people from diverse cultural backgrounds, and differing levels of English. 
• To be reliable and punctual. 
• To be a current resident in the UK. 
• To provide five years’ worth of addresses and be willing to undergo a UK DBS check.
• To attend CARAS General and Safeguarding Training, and any further training as necessary. 
• To be 18 years or older. 

Through volunteering with us you will:

• Meet new members of your local community 
• Learn about different cultures and life experiences from across the world 
• Learn about issues relating to refugee and asylum seekers 
• Work as part of a friendly, welcoming team 
• Develop your skills and competencies 
• Be able to access relevant training, including safeguarding 

To Apply:

Please fill in the volunteer application form and email it to us. Successful applicants will have an informal meeting with the Head of Adult Inclusion and Adult Program Coordinator these meetings will be on a rolling basis so apply ASAP! 

Details for this role are in the description and not mentioned in the application form but please fill in your details in the Volunteer application form attached and send it back to us 

Midland Mencap is a charity which works and campaigns for accessible and inclusive services and a better quality of life for everyone with experience of learning disabilities and additional needs

Purpose of the role

With your friendly attitude and knowledge of the local area, you could be the support a Midland Mencap citizen needs to access and enjoy their local community and make a big difference to their lives.

Some of our citizens may be dealing with a variety of difficulties including depression, isolation, physical and mental health problems, Your role will be to help them to enjoy their local community in the way that they want; this may include activities such as going shopping, attending an event, visiting a park or a local facility – and having fun.

What would I be doing?

·Visit a Midland Mencap citizen

·Accompany them to agreed community locations and activities

·Provide a befriending support role to ensure the citizen enjoys a positive experience

·    To record and maintain basic records as required

·To ensure the activities undertaken complies with safeguarding, equal opportunities, health & safety and other policies and the guidelines provided by Midland Mencap.

What do I need?

· Being approachable and friendly

· Good communication skills

· Knowledge of, and able to travel to local places

· Accepting of others who might be different to you and the ability to work as part of a diverse team

· A willingness to learn and act within guidelines set out by Midland Mencap

· Good time management skills, reliability

· An enhanced DBS check will be required by all successful applicants.

When and where do you need me?

· A minimum of 2 visits per month

· Days and times are flexible and agreed in advance, but there may be some specific activities the citizen wishes to attend

· In the local community

What’s in it for me?

As one of our valued volunteers, Midland Mencap will offer you:

· The opportunity to make a difference to the lives of people with learning disabilities and their family carers

· An induction and settling in period

· Any training and development that is needed

· The chance to develop your skills and gain experience

· The opportunity to meet new people and be part of a diverse team

· Support within your role

· Any out-of-pocket travel expenses

· Lots of appreciation for your amazing contribution

· Positive wellbeing from doing something great

· Improve career opportunities by adding your volunteer role to a CV and ask us for a reference

Midland Mencap seeks a passionate volunteer photographer/videographer to capture the energy and joy of our sports, health, and wellbeing community sessions in Birmingham or Walsall.

 Help us showcase the positive impact of our services by documenting participants' stories and achievements.

 Share their smiles, successes, and inspire others to get involved with Midland Mencap!

What would I be doing?

Attend sports, health, and wellbeing sessions: Be present at designated sessions to capture content.

Capture photos and videos: Document activities, participant interactions, and highlight positive moments.

Tell visual stories: Use photo and video to convey the spirit of the sessions and the impact they have on participants.

Potential for interviews: Conduct short interviews with participants to gather testimonials.

Collaborate with the marketing team: Share content for use in promotional materials, social media, and the website.

 What do I need?

 For this role you will need

· Access to own digital camera equipment or modern smartphone

· Able to travel independently in the Birmingham / West Midlands area

· Friendly, calm, and patient

· Accepting of people who may be different to you

· Happy to chat and a good listener

· Willing to learn and act within guidelines set out by Midland Mencap

· An enhanced DBS check and references will be required

 When and where do you need me?

· 2 - 4 times a month at sessions across Birmingham or Walsall

What’s in it for me?

As one of our valued volunteers, Midland Mencap will offer you:

· Gain valuable digital media experience.

· The opportunity to make a difference to the lives of people with learning disabilities

and their family carers

· Any training and development that is needed

· The opportunity to meet new people and be part of a diverse team

· Support within your role

· Agreed out-of-pocket expenses

· Lots of appreciation for your amazing contribution

· Positive wellbeing from doing something great

· Improve career opportunities by adding your volunteer role to a CV

Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college. 

About the Role: 

CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face youth Digital ESOL classes in Tooting on Mondays and Wednesdays. 

Study programme in English, Maths, Digital skills and Cooking: Monday 10am to 3pm 

Study programme in English, Maths and Digital skills: Wednesday 10am to 6pm 

You can apply to volunteer in one or more sessions. Each session lasts 2 hours. 

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer  tasks and responsibilities: 

Providing learners with one-to-one or small group support within ESOL classes; 

Help young people to build confidence in digital literacy; 

Helping to set up the classroom and provide learners with classroom resources; 

Helping create “learner portraits” to understand their strengths and areas of interest; 

Engaging learners in informal conversations or games during breaks to help them practice their conversational English. 

Checking the session plan aims with the lead teacher and assisting learners achieve them; 

Attending and contributing to volunteer debriefs after each session; 

Making use of any community languages you may know to help students during the class; 

Working collaboratively as a team and helping to shape the project; 

Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential; 

Assisting participants to recognise and celebrate their achievements; 

Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant. 

Requirements: 

Essential: 

To be 18 years or older; 

Able to travel to our community centre in Tooting (travel expenses can be reimbursed); 

An interest in education and English language teaching; 

To be non-judgemental and able to engage with people from diverse backgrounds; 

To be reliable and punctual; 

Excellent communication skills, especially with people who are new to English; 

The ability to volunteer on Monday mornings and Wednesday afternoons/evenings during Wandsworth term time for a minimum of three months; 

Implementing safety measures to keep classes COVID secure; 

Currently resident in the UK; 

Able to provide five years’ worth of addresses, and willing to undergo a DBS check; 

Able to attend volunteer induction training (online) prior to start of role 

Desirable: 

Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish. 

Through volunteering with us you will: 

Gain experience of English language teaching; 

Meet new members of your local community; 

Learn about different cultures; 

Learn about issues relating to refugees and people seeking asylum; 

Work as part of a friendly, welcoming team; 

Develop your skills and competencies; 

Be able to access relevant training, including safeguarding training. 

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London, helping them to play their full part in the community. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. 

To Apply: 

To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.

Telea
Telea is a cutting-edge digital health platform designed to revolutionise speech therapy services for people who living with Parkinson's Disease. Telea addresses several challenges faced in speech therapy services, including, Access to Care, Adherence to Intervention, efficient Service Delivery, reduced Waiting Times and assisting with Staffing Shortages

Telea's solution is a comprehensive digital health platform designed to revolutionize speech therapy services. It enables seamless communication and interaction between speech therapists and their clients, facilitating remote delivery of therapy exercises and monitoring of client progress. The platform consists of two main components: a patient app and a therapist web app.

The patient app allows clients to access therapy exercises and activities from the comfort of their own homes using their mobile devices or tablets. These exercises are personalized to each client's specific needs and therapy goals. Clients can receive real-time feedback and guidance as they complete their exercises, fostering engagement and motivation throughout their therapy journey.

On the other hand, the therapist web app provides speech therapists with a centralized platform to manage their caseload and interact with their clients. Therapists can create customized therapy plans, track client progress, and adjust interventions as needed. They can also conduct virtual therapy sessions and remotely monitor client performance, optimizing therapy delivery and maximizing therapist efficiency. This not only empowers the therapist but also the client improving their quality of life overall through speech therapy.

Role Description

• Telea is looking to highlight and bring to life the stories of people living with Parkinsons. They are looking to create a series of short interviews with people who are living with Parkinson's and share their stories and journeys to raise awareness. Parkinson's is the fastest-growing neurodegenerative disease, and 1 in 5 people get diagnosed - They want to make sure that awareness is raised around this condition with the general public and make sure their stories are never forgotten. If this sounds like a role you would like to be part of, They are looking for somebody with some editing experience and videography skills. They would like to do a few interviews. You will need to be based in Ireland, ideally in the South (They are based in Cork).

• Volunteer 4-6 hours per week remotely for 1-2 months ��

Do you enjoy organising? Would you like to play a key role in making sure things get done!
You will have the opportunity to support staff with a wide range of desk-based and administrative and reception based tasks. These roles provide essential support in ensuring that those who we work with access the support they require to rebuild their lives beyond crisis.

What you will be doing

• To support with administration, texting and emailing information to service users, volunteers, and staff.
• Support with updating and inputting data into spreadsheets.
• Support with making phone calls to follow up and gather needed information.
• To support the team with covering the reception desk, and dealing with enquiries from people arriving at the service/office.

The skills you need

• Good communication skills
• Good organisation and administrative skills
• Able to maintain good working relationships.
• Basic IT skills, comfortable using spreadsheets and emailing

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

AgrotheraPA aims to address several challenges, including food insecurity, limited access to holistic wellness resources, and urban stressors prevalent in the City Council 9th District of Philadelphia. By integrating urban agriculture with mental health workshops and community engagement, we strive to foster food sovereignty, promote emotional well-being, and strengthen community resilience in underserved urban neighborhoods.

AgrotheraPA addresses these challenges by establishing community-driven urban agriculture initiatives that provide fresh, organic food, promote mental well-being through engagement with nature, and foster a sense of belonging and connection among residents. By offering workshops, training programs, and access to green spaces, we empower community members to take control of their food security, enhance their emotional wellness, and build stronger, more resilient neighborhoods in the City Council 9th District of Philadelphia.

CONTENT CREATION

• Help us craft visually stunning content for our social media platforms and support with website design. Together, let's elevate our online presence and drive traffic to our accounts. If you're ready to make a creative impact and empower our mission, we'd love to have you on board!
• Volunteer 2-3 hours per week for 6 months.

Age UK Bromley & Greenwich are the leading older persons organisation in both boroughs.  We are a local charity with over 80 staff and 250 volunteers we are seeking to add to the expertise of our experienced, professional Board of Trustees.

We are seeking individuals with experience of developing strategy in a leadership role in the public, private or charity sector; areas of experience including Health and Social Care, marketing and social media; charity finance and fundraising would all be of particular interest. Applicants are welcome from all backgrounds.

Please download the job pack for full role description.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Do you enjoy meeting people and engaging with them? We are looking for volunteers to join our team to provide a friendly face as people arrive at our Services. You will help people to connect with others, make them feel welcome whilst assisting our staff to run services for people that require support. Get in touch and make a difference!

What you will be doing:

• Work alongside staff to support people living in the service or accessing one of our drop-in sessions
• Welcoming and engaging people using the Service
• Holding conversations with people using the Service, checking in on their wellbeing and providing a listening ear/friendly face
• Motivate and inspire people to take part in activities
• Opportunities to deliver activities alongside the staff team and other volunteers
• Support with preparing light refreshments to create a relaxed environment
• To support with ad hoc and administrative tasks to ensure smooth running of the Service

The skills you need:

• Good communications skills
• Ability to provide a supportive and inclusive atmosphere that encourages learning and participation
• Calm and patient approach
• Maintain discretion and judgement when dealing with sensitive and/or confidential information

What's in it for you:

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

We are looking for experienced volunteers to support with sessions teaching about sewing and designing, touching on things such as pattern cuttings and sewing techniques.

Hestia provides mental health support across 17 London boroughs and in Kent. Last year, Hestia supported more than 6,000 people across our mental health services.

What you will be doing

• To prepare sewing sessions, involving individuals in the planning process where possible
• Inspire and motivate individuals to develop their sewing skills, assisting them in the creation of their projects and supporting them to brainstorm and use their own initiative
• Encourage individuals to continue independent activities
• Sharing skills for designing such as pattern cutting and sewing techniques.

The skills you need

• Good communications skills
• Ability to provide a supportive and inclusive atmosphere that encourages learning and participation
• Calm and patient approach
• Maintain discretion and judgement when dealing with sensitive and/or confidential information

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.