Account manager jobs in maple cross, hertfordshire
Role Purpose
This is an exceptional opportunity to join the Royal Hospital Chelsea as Assistant Director of Audience Engagement on a fixed term contract to cover maternity leave. A core focus of the role is to develop the Royal Hospital Chelsea into a national heritage destination while ensuring our community of veterans remains at the heart of everything we do.
During this fixed term contract, you will be responsible for delivering our public engagement strategy, and drive visits to, and engagement with, the Royal Hospital Chelsea’s heritage, supporting sustained and manageable footfall and increased income through public programmes, secondary spend and commercial visitor opportunities.
You will oversee the successful delivery and operation of the new Visitor Centre within the recently restored Soane Stable Yard, ensuring the visitor experience both onsite and digital is inspiring, inclusive, and impactful. You will also lead our contribution to the Chelsea Heritage Quarter, including co-delivering the annual Chelsea History Festival, working alongside key partners: the National Army Museum and Chelsea Physic Garden.
This role carries senior leadership responsibility, including line management of a talented team covering public programmes, community engagement, visitor experience, and retail. You are also responsible for managing RHC’s relationship with a café concession. You will work closely with colleagues across the Royal Hospital Chelsea and externally to grow our public reach and income potential, positioning the Royal Hospital Chelsea prominently within London’s cultural landscape and the wider heritage sector.
About You
We are looking for an inspiring, strategic leader with a proven track record in the heritage, museums, or visitor attraction sector. You will bring significant experience in audience engagement or similar roles, including at least five in a senior leadership or management capacity. You will be adept at developing and delivering public-facing programmes, and leading a high-performing, multidisciplinary team.
The successful candidate will be a creative thinker with excellent communication skills, a strong grasp of commercial opportunities, and the ability to develop inclusive strategies that attract core, target, and hard-to-reach audiences.
About Us.
The Royal Hospital Chelsea, home of the iconic Chelsea Pensioners since 1692 provides both sheltered accommodation and full nursing care for up to 300 retired British Army veterans.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews, we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home



The client requests no contact from agencies or media sales.
I am excited to be working with an amazing charity in search of a Finance Administrator on a 6-month FTC. Are you a detail-driven finance professional looking to make a difference in a supportive, mission-led organisation?
This is an immediate start, full time, London based hybrid role (2 – 3-days per week in office). We’re seeking a proactive and organised Finance Administrator to help ensure the smooth running of key financial processes. From processing invoices to assisting with system upgrades, your work will directly support the accuracy and efficiency of our finance operations.
Key Responsibilities:
• Maintain accurate records of financial transactions across ledgers and systems
• Process supplier invoices, staff expenses, and credit card reconciliations
• Assist with sales invoicing and credit control
• Support rent reconciliations and liaise with stakeholders
• Prepare and initiate authorised payments in line with policy
• Contribute to audit preparation and annual accounts
• Help implement and improve procedures during our finance system migration
• Respond professionally to finance queries from both internal and external contacts
• Keep digital finance files organised and audit-ready
About You:
• Previous experience in a finance support role (charity/not-for-profit sector experience a plus)
• Confident using financial systems (e.g. Sage, iPlicit) and advanced Excel skills
• Excellent accuracy, time management, and communication skills
• Strong understanding of financial procedures and VAT principles
• A positive, can-do attitude and a collaborative approach
• Comfortable learning new systems and driving continuous improvement
Desirable:
• AAT qualification
• Knowledge of VAT accounting within the charity sector
• Experience supporting finance system transitions (bonus if familiar with iPlicit)
Why Join the Team?
You’ll be part of a dedicated team going through an exciting phase of transformation. If you enjoy problem-solving, streamlining processes, and contributing to meaningful work, we’d love to hear from you.
If you have the above skills and experience and are immediately available, please apply online today!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes.
Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path. The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.
The English-Speaking Union and our work is more important now than ever.
he Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair.
Purpose of this role
The Business Support Administrator will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General.
Responsibilities and Expectations
-
Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations.
-
Coordinate the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings.
-
Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery
-
Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements.
-
Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines.
-
Maintain key registers including the Gift & Hospitality Register, Declarations of Interest, and compliance trackers.
-
Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance.
-
Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals.
-
Deliver one-off projects and provide flexible support across the Corporate Services team as required.
Skills and Experience
-
A track record of providing secretariat support, including minute taking.
-
Excellent administrative skills, highly organised with very good attention to detail.
-
A tactful and conscientious individual who can navigate through complex situations
-
Understands the importance of maintaining confidentiality
-
A good understanding of charity governance.
-
Strong written and oral communication skills.
-
A motivated self-starter who can quickly translate issues into solutions.
-
A team player who can quickly build trusted relationships at all levels.
-
Strong communication and interpersonal skills.
-
Can confidently and professionally challenge and hold people to account.
-
The ability to manage several projects simultaneously whilst working at a high standard.
-
Excellent IT skills including Microsoft Office.
The client requests no contact from agencies or media sales.
Goodman Masson are partnered with The Royal Parks to recruit for their new permanent Financial Controller.
The Royal Parks (TRP) is a charity that manages over 5,000 acres of diverse parkland, including rare habitats, historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
They also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Their eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
As their Financial Controller, you will be responsible for the statutory accounts production and audit, tax, treasury management and all transactional processing.
You will lead, develop and motivate a team of 7 (3 direct reports), ensuring they deliver excellent customer service and accurate financial control.
Additionally, you will:
- Set strategic direction for the Financial Control team, looking to continuously improve ways of working and the service offered to the wider charity.
- Lead on the production of TRP's annual accounts and manage the annual audit process.
- Oversee the month end and year end processes and ensure all ledgers are up to date provide high quality and accurate financial information.
- Ensure statutory financial compliance and the statutory returns are completed on time (e.g. VAT, Corporation Tax, Charities' SORP, Charity Commission guidance).
About You
To be considered as the Financial Controller, you will need:
- To be a fully qualified accountant
- Experience of working within a finance function of a medium to large charity
- Experience of leading, motivating and developing a complex and high-volume transactional processing team.
Salary is £70,000 - £75,000 depending on experience + Excellent Benefits including:
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years' service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
Application deadline: Monday 12th May
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Your new company
My client is a small London-based charity.
Your new role
The role is Finance Administrator on an interim basis. The role is expected to be for around 6 months and will offer hybrid working. The role will include, but is not limited to:
- Monitor the AP inbox, ensuring all enquiries are dealt with in a timely manner
- Issue PO numbers
- Ensure overpayments are logged correctly and information passed to the relevant line manager
- Supplier statement reconciliations
- Setting up new suppliers
- Monitor undelivered emails relating to suppliers and update systems appropriately
- Support effective working relationships with internal and external clients in dealing with queries that come into the AP inbox, ensuring you adhere to Data Protection rules
- Use of internal systems and Excel
- Support other teams when necessary
The role is to start as soon as possible.
What you'll need to succeed
In order to succeed, you will need previous experience within finance, ideally accounts payable and well as intermediate level Excel skills.
What you'll get in return
In return, you will have the opportunity to work for a prestigious organisation in a busy but supportive team.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Goodman Masson are delighted to be supporting a leading independent policy organisation based in London who are seeking Finance Business Partners to support its globally focused research and advisory work. With a strong reputation for shaping thought leadership and influencing international policy, the organisation is currently undergoing a strategic transformation to modernise systems, streamline operations, and enhance financial planning and oversight.
This is an excellent opportunity for experienced finance professionals to contribute to a purpose-led organisation operating at the heart of global affairs. In this role, you will work closely with a research centre, collaborating with academic and policy teams while partnering with central finance to ensure robust financial management across key projects and funding streams.
Key Responsibilities
Lead quarterly forecasting and annual budgeting for your assigned research centre
Cost projects and monitor profitability across grants, donations, and other funding sources
Track actual income and expenditure against budgets; analyse and explain variances
Collaborate with the central finance team on management accounts, accruals, and income recognition
Oversee project-specific financial reporting, audits, and compliance with funder requirements
Support implementation of a new finance system and contribute to process improvements
Act as a trusted financial advisor to research leads and senior stakeholders
Strengthen internal controls and promote financial best practice across the organisation
About You
ACA/CA/ACCA/CIMA qualified accountant
Proven experience in business partnering, budgeting, and financial project oversight
Experience within the charity, education, or non-profit sector (advantageous)
Excellent communication skills with the ability to present financial insights clearly to non-finance colleagues
Strong analytical and organisational skills with a focus on accuracy and deadlines
Proactive, collaborative, and comfortable working in a dynamic environment
Familiarity with funder requirements across foundations, government bodies, and NGOs
Benefits
37 days annual leave (including public holidays and office closure days)
Pension salary exchange scheme
Hybrid/flexible working
Enhanced parental leave and employee assistance programme
Opportunity to work in a highly respected, purpose-driven environment with global impact
Apply now to be part of an organisation committed to making a meaningful contribution to international policy and global development through strong financial leadership.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
The successful candidate will be working with adults in a residential setting delivering assessments, group sessions and one-to-one therapy to those admitted to the service. The post-holder will offer an intensive, abstinent-based programme with high levels of group therapy and a strong emphasis on aftercare support. The role will include facilitating specialist psycho-educational groups, 12 step, relapse prevention therapeutic groups and individual counselling sessions.
You will work closely with our Supported Housing team and be required to participate in regular team meetings. You will also be required to liaise with external agencies and work creatively to provide the most appropriate treatment plans for clients with complex needs. You may be required to cover occasional evening Aftercare groups.
Main Responsibilities
• Undertake assessments of people entering the service through various referral sources.
• Develop, facilitate, and review a group work programme that meets the needs of our clients. These might include dual diagnosis, trauma, cross-addiction, criminal justice issues and various types of substance use.
• Provide a holistic package of care to people which meets their needs and includes working with colleagues across other teams to help residents with diversionary activities, employment, training, and education.
• Work with the Supported Housing team to ensure residents are safe, secure, and maintain their tenancies and are prepared to move onto independent living.
• Provide a range of one-to-one interventions that might include MI, person-centered care, CBT, DBT and trauma work.
• Manage a caseload of individuals with a wide spectrum of needs.
• Assist residents to understand the effects and benefits of any medication prescribed for them and the importance of complying with treatment regimes. This might include liaising with pharmacists, doctors, and psychiatrists for monitoring purposes.
• Provide psychoeducation to raise awareness and understanding of substances and their effects.
• Provide onward referral and liaison with wrap-around support within SCT to enable our residents to achieve social integration and personal development.
Client Management
•Coordinate and carry out assessments of new residents and the referral and acceptance process, ensuring that each client has a programme appropriate to their needs.
• Conduct joint 3 and 6-monthly reviews with Supported Housing team colleagues.
•Provide group and individual counselling as required by the service.
•Support residents from admission until completion of treatment.
Operational Support
•Comply with all monitoring and evaluation requirements.
General Responsibilities
•Engage with and inspire people in recovery.
•Ensure a safe and secure environment for residents, free from alcohol and drugs, and free from abusive behaviour and exploitation.
•Ensure that all SCT activities are carried out with due regard to Health and Safety legislation, SCT policies and procedures, as well as good practice.
•Work within the policies and procedures of SCT.
•Implement SCT’s Equal Opportunities Policy, understanding its implication in the development of services to clients.
•Attend regular supervision sessions, both internal and external.
•Attend meetings within and on behalf of SCT as appropriate.
•Undertake other tasks consistent with the post or as delegated by your line manager.
Strategic Excellence
•Be an effective role model, with the ability to inspire and motivate others.
•Work collaboratively with the Recovery Hub team.
•Ensure you are kept up to date with developments within the sector, thus enhancing your knowledge and practice
•Capture the outcomes of the therapeutic programme with all monitoring and evaluation methods that are required by your line manager, to capture the impact of SCT work, whilst ensuring the voice of SCT clients are heard.
Qualifications and Experience
ESSENTIAL
• Educated to degree level or Diploma Level 4 in Counselling.
•Two years’ experience of therapeutic work with: people in recovery, people experiencing homelessness or people with significant trauma histories / adverse childhood experiences.
• One year’s experience of one-to-one counselling.
•A solid working understanding of CBT, MI, Relapse Prevention techniques and/or other interventions applicable to working with people in recovery.
•Experience in delivering therapeutic group work.
•Experience in encouraging individuals to reflect on their behaviour (consequences and risks), recognise the benefits and potential for change and provide support and encouragement to help residents achieve change positively within an abstinent community.
•Using effective support systems and networks to develop own knowledge and practice.
•Adhere to the principles of confidentiality of information.
•The ability to understand and work with others’ points of view, values and beliefs.
•The ability to change working techniques based on new information or evidence.
•Able to encourage others to express their views, feelings and wishes.
•Contributes positively to debate within the staff team.
•Promotes SCT by their own standards of conduct.
•Encourages, values and respects contributions from other team members.
•Possesses good written and oral communication and IT skills.
DESIRABLE
•Knowledge of local services and geography.
•Knowledge of the addiction, homelessness sector, social housing and the benefits system
•Experience of working with people with complex needs.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
The Work Rights Centre is looking for an experienced solicitor to contribute to our growing employment rights programme by providing expert legal advice and casework, and supporting the wider development of the charity and our strategic goals.
This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate flexible and remote work, and offer 28 days of annual leave in addition to a winter holiday break.
The role
As Employment Solicitor, you’ll provide excellent employment legal advice, and support the Head of Employment in supervising our two senior legal advisers. You’ll also use your expertise to create accessible public-facing legal information, deliver training to other advisers, and collaborate with colleagues in the policy team. This is a real opportunity to support vulnerable workers' individual and group claims, while contributing to systemic change.
About you
We seek a colleague who shares our mission to end in-work poverty by helping vulnerable workers find justice, and who has:
-
Three years PQE in the UK in employment law;
-
Experience of working in a legal team, supervising and delegating work;
-
Excellent case management skills, demonstrating an ability to quickly gather case facts, draft good case summaries, plan actions accordingly;
-
Excellent client management skills, including courtesy, professionalism, an ability to set realistic expectations and keep the client informed of case progress;
-
Knowledge of, and empathy with, the backgrounds and experiences of migrants and other vulnerable workers.
Please download the job description for full responsibilities and complete person specifications.
The client requests no contact from agencies or media sales.
The North West England Methodist District (NWED) is seeking to appoint a District Property Secretary. The role is home-based, with travel throughout the District. They will be the first point of contact on all matters relating to property and will work in collaboration with the churches and circuits within the District, providing oversight of the properties owned by the District. The post holder will give support and assistance to a range of stakeholders on property-related matters, in the context of Methodist Church governance.
The client requests no contact from agencies or media sales.
About Open Cages
Open Cages is a UK-registered charity fighting animal suffering. We are part of an international organisation, Anima International. To achieve our goal we use scientific evidence, careful reasoning, and draw upon decades of collective experience. Just in the last few years, we have successfully helped improve the lives of hundreds of millions of farmed animals in the UK.
We are impact-oriented and use a wide array of tools to make the world a better place. Our current toolkit includes:
- Investigations which reveal the reality hidden behind the walls of factory farms
- Negotiations with companies to encourage them to eliminate cruel practices from their policies
- Advocacy to secure legal milestones for animals
At Open Cages we won’t stop until we end animal suffering. We would like to invite you to join us and help us achieve this goal.
What do you gain by working at Open Cages?
- Meaningful work – you will help build a world free from animal suffering
- Time – you will be able to focus full-time on helping animals
- High degree of flexibility – the work is almost totally remote and you will organise your working hours and workflow yourself
- Trust – we expect you to make mistakes as a given and learn from them
- Autonomy – you will experience freedom and independence in your decision-making
- Transparency – you will have access to the work and decisions of others
- Honest work culture – you will know what your colleagues are doing and what they really think
- Knowledge – you will learn and receive support from people who have been fighting for animals for many years
- Opportunity to grow – you will learn every day and be encouraged to experiment beyond your skill set
- Ability to influence the organisation – we encourage our people to openly speak their mind and thus you will be able to impact what kind of organisation we are
- A laugh – animal advocacy can be dark at times, we think that having a fun atmosphere is key to balance this
- Transparently set compensation – Our salaries are not negotiable and are based on a transparent algorithm that is the same for each role
Following a 3-month probation period, you will transition to a fixed-term contract. Upon successful completion of this term, you will be offered a permanent employment contract. A minimum salary of £39,695.24 gross (our salary base for people resident in the UK) will apply from the beginning of the probationary period. The salary base may change due to your previous experience related to the position, or your experience in animal advocacy (+3% for each year). In addition, the salary increases with your seniority in Open Cages according to the following model:
+ 7% – for every year worked at Open Cages during the first 5 years of work
+ 5% – for every year worked at Open Cages during the next 5 years of work
+ 3% – for every year worked at Open Cages during the next 5 years of work
+ 2% – for every year worked at Open Cages during the next years of work
About your role
We are a small and ambitious early-stage organisation with two full-time team members. Our current objective: to help the 1 billion chickens raised annually in the UK. By joining us as our first employee focussed on operations, you will help lay the foundations of the organisation as it prepares for rapid scaling, not only increasing our impact for animals now but by also helping to shape the organisation we want to become. If you have an engineering mindset, like to organise things (ideally in spreadsheets), and navigate through novel problems, it’s time to use your strengths for animals. Whilst it may sound challenging, this is a once-in-a-lifetime opportunity to be part of making a historic change for those who cannot stand up for themselves. Someone has to pick up that challenge, and we hope it will be You.
To help the billions of animals trapped on factory farms, we need an organisation that is expertly designed and not weighed down by inefficiencies. In this role your first task will be to help us manage, monitor and speed up our internal processes such as accounting, finances, payments, staff operations, donor management and event planning.
We can accommodate to you
Due to the broad scope of our work, there is no simple description of the perfect employee. There may also be certain areas where you are stronger than others, and we are open to fitting the role around you. We are looking for a generalist rather than a specialist. However, you do need to have some particular strengths such as conscientiousness and an analytical mind. Ideally, some day, you will be able to lead a team of your own and transfer your knowledge to them.
No previous experience is required for this role. While experience will be valued (and reflected in the salary), we welcome applications from both seasoned professionals and passionate newcomers who align with our organisational culture.
What do we require from you?
- Strong belief in the mission of our organisation. Working for us should not be thought of as a ‘career step’. We want people who are motivated by our mission above all.
- Flexible availability. We think of ourselves as a small startup. The fate of the organisation rests on a handful of highly motivated advocates who want to do something ambitious with their lives. We want to maintain the intensity of our current operating culture, so you should expect to work the occasional weekends and late evenings.
- Not being an asshole. We expect you to treat others with respect, decency and compassion – even the occasional adversaries.
- A preference for hard work. Activism is our passion and one of the main motivations in life. To fit our culture, you have to be a person that is proactive and enjoys work.
- Growth mindset. Nobody knows how to fix the world, so we need you to keep learning. We constantly strive to be better at our activism, but also as people.
- Strong interest in a high-feedback culture. We have a culture of honest and direct communication. We talk openly about our strengths and weaknesses on a daily basis because we want to be the best. You will know what your colleagues really think of you and be encouraged to speak your mind.
- Ability to reason and communicate your thinking, especially in written form. In order to thrive in our organisation you must be able to think carefully, try to back up your ideas with reasonable evidence, and above all be open to being proven wrong and changing your mind.
- Fluency in English. You will be working in a UK-based organisation which will require constant communication with English speakers.
- Ability to work in the UK. This offer is open to candidates who are either currently UK-based, or are willing to move to the UK for the job. We are happy to do whatever we can to help you in relocating, depending on your needs and our ability. If you have any questions about what we can help with, don’t hesitate to write to us!
You do not need to be vegan or vegetarian. While all of our events provide only plant-based meals, we are open to anyone who wants to fight for a world that is free from animal suffering. We won’t turn down any help.
What will you do?
- Build culture – you will help build and reinforce our culture, so we never lose what makes up the strength of Open Cages.
- Embrace reality – you will make it your mission to understand the world as it is rather than as you would like it to be.
- Manage activists – you will manage and work with teams of both employed and voluntary activists.
- Experience frustration – you will feel frustrated about things you could do better or things that are not working in the organisation or your team, and use this frustration as an opportunity to refine and elevate our organisation.
- Question ideas – you will question common knowledge, especially your own ideas, so that our results are always as good as they can be.
- Optimise your performance – you will continuously deepen your knowledge – both about particular areas of animal advocacy and about how the world works – and enjoy this process.
- Prioritise action – you will act even when there is not sufficient data.
- Abandon projects – you will change your objectives when it makes sense, no matter the time already invested.
- Respect and trust others – you will be there for others and trust their intentions. You will support them when they succeed and when they fail.
- Seek information independently – you will be responsible for acting very independently which will require you to obtain and verify data.
- Make mistakes – you will embrace your mistakes without being ashamed with the desire to learn from them.
- Oversee employment – you will oversee payroll, staff contracts, and employment matters and payments.
- Manage and optimise finances – you will be in charge of our income and expenses. This will include making sure that we have efficient and accurate accounting, and that we have enough income to achieve our goals.
- Help ensure legal governance – you will help submit our annual accounts to the charity commission and ensure compliance with all legal duties, such as making tax payments.
- Manage supporters – you will handle communication with our supporter base and manage donors, primarily through email.
- Improve team coordination – you will worry about how to make the team more effective and help us work better together by improving structure, tools, and internal processes.
- Build and improve tools – you will spot inefficiencies and opportunities in our processes – such as our newsletter and payments software – and improve them, for example by building automation tools.
- Plan events – you will handle logistics and planning for internal and external events such as recruitments, training, and team building activities.
- Obsess over speed – your job will not be to simply manage internal operations, but to reduce the organisation’s time spent on them so that it becomes faster and more efficient.
Do you think this role is too challenging and you're not fit for it?
You may be thinking that this role would be interesting for you, but you won’t make the cut.
We encourage you not to worry and fill out the application nonetheless, especially if you meet our requirements (even on a basic level) and you think this position could bring you a lot of joy. Leave the judgment about your competence to us. You may even learn something useful along the way.
We prepared support materials to help you through the application process. We'll also be hosting informational webinars about this role and our recruitment process – click ‘Redirect to recruiter’ to see the website for more details.
The client requests no contact from agencies or media sales.
Room to Heal is looking for a Co-Director for Finance & Fundraising to work with our Co-Director for Frontline Operations to support the thriving of our community.
About us
Room to Heal is an established therapeutic community in London. We support refugees and people seeking asylum, many of whom are torture survivors, through an integrated programme of therapeutic and casework assistance, in the context of a community of survivors. Our approach recognises the political context of our community members’ multiple and ongoing experiences of trauma and marginalisation including in their home country, on their journey to, and within, the UK. We offer long term and holistic support.
We are looking for a Co-Director who:
- Will ensure the overall financial sustainability of the charity through development of the fundraising strategy and oversight of its implementation
- Understands the experiences of our members in order to sustain Room to Heal’s therapeutic community and ensure the safety and appropriateness of all of our services
- Has awareness and interest in psychotherapy and group work
- Makes strategic decisions that centre the experience of refugees and people seeking asylum alongside maintaining the sustainability of the organisation
- Has the drive, care and vision to create new opportunities to support refugees and people seeking asylum and to learn and share experiences through external networks and partnerships in the UK and internationally
- Is able to speak with authenticity and challenge injustices knowing directly what the impact is due to own lived experience
- Can lead by consensus and collaboration and has a strong belief in the therapeutic benefits of community.
We strongly encourage applications from those with some lived experience of the issues that our community members are experiencing.
The client requests no contact from agencies or media sales.
Are you a passionate and creative communications expert with experience in the charity sector, excellent relationship-building abilities and a crafter of persuasive and powerful story telling that resonates with a variety of audiences? Can you deliver compelling communications and campaigns to help increase our income generation and raise our profile with potential supporters and champions? Do you want to be part of a dynamic, ambitious, joyful organisation? Then this could be the role for you!
We are going through an exciting growth phase at the Choir with No Name with new choirs launching and an ambitious strategy to increase our choirs across the UK from six to thirty by 2033. We are investing in our fundraising and comms function to grow our income in line with our bold strategy and delivery plans.
About us
The Choir with No Name (CWNN) has been building supportive choir communities involving people impacted by homelessness and marginalisation since 2008. We were founded on the premise that singing makes you feel good; it is a welcome respite from the challenges life throws at you, and helps build confidence, skills and genuine, long-lasting friendships.
“I’m so happy to have found CWNN. It’s made such a difference to me. I’ve broken a 25-year cycle with drugs and honestly, I don’t think I could have done it without the choir. I’m not existing anymore, I’m living, and that’s huge.”
- Richard, choir member
Your role
You will be responsible for the management, development and delivery of marketing and communications to support CWNN’s fundraising strategy. You’ll work alongside our Development Manager to create compelling fundraising campaigns, content and communications, growing engagement from individuals, companies, community fundraisers and potential funders while simultaneously raising our profile among stakeholders through strategic communications and marketing plans. This work includes:
-
Support our Development Manager to create and deliver impactful and innovative fundraising strategies including our public appeals, challenge events and local fundraising campaigns.
-
Developing and implementing communications strategies to promote CWNN’s work, managing our social media platforms and external comms to ensure they reflect our strategic goals and values.
-
Producing our e-newsletter, with support from the Development team, to ensure CWNN’s key work, impact, news and campaigns are effectively promoted to our supporter base.
-
Create engaging digital content for our website and social media including written copy, video and graphics.
-
Analysing campaign engagement KPIs to inform future strategies and approaches to best engage existing and new audiences.
-
Create marketing materials for external use, eg. corporate pitch documents, fundraising packs, gig programmes, flyers and posters using Canva.
-
Co-creating case studies, supporting members to share their stories, their way, amplifying their voices and demonstrating the impact of our choirs to stakeholders.
-
Co-lead our co-produced ‘Digital Storytellers’ programme with our Community Participation Manager, supporting members to manage their own local social media accounts, sharing their stories and raising awareness of their choirs to new audiences.
-
Maintain, organise and populate CWNN’s media library and YouTube channel.
-
Write and distribute press releases to both regional and national press and media, fielding media enquiries and building our media contacts.
-
Co-ordinate our internal communications programme, working with senior leadership team.
-
Carry out any other tasks that arise that are within the scope and purpose of the post as requested by your line manager.
About you
Essential:
-
You’ll have a proven track record in delivering successful, innovative and impactful charity communications content and strategies.
-
You’ll have a good understanding of how fundraising and engagement campaigns can convert individuals into donors and advocates.
-
You’ll have a creative eye and strong writing skills, with experience of bringing compelling stories to life across various platforms and media, to connect with a diverse range of supporters, funders and stakeholders.
-
You’ll be able to multitask effectively, be highly organised with strong attention to detail.
-
You’ll be proactive, self-motivated and can identify and act on opportunities as they arise.
-
You’ll be reliable with an ability to work independently and have fantastic planning skills.
-
You’ll have a deep understanding of how successful social media content and campaigns work, and always have an eye emerging digital trends and tech.
-
You’ll be experienced in using design and web platforms (we use Canva, Squarespace, ClipChamp, Later) to create and deliver professional and impactful digital multi-media content.
-
You’ll be committed to Choir with No Name’s values of integrity, fun, family and inclusion.
Desirable:
-
You’ll have a passion for, or experience of, working with people impacted by homelessness and marginalisation, and an understanding of the power of the arts to change people’s lives.
-
A love for singing is optional!
We are an equal opportunity employer and firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we work with, and applications from individuals are encouraged regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, ethnicity, religion or belief. We particularly welcome applications from people with lived experience of homelessness. We follow an anonymous recruitment process. CVs will be requested at interview stage.
For full job description and details on how to apply, click on 'redirect to recruiter' at the top of the page.
The client requests no contact from agencies or media sales.
Are you ready to bring your finance and operations expertise to a cause that helps resolve some of the world's most complex conflicts? A respected London-based peacebuilding charity is seeking a Senior Finance and Operations Officer on an initial 12-month temporary basis. This is a unique opportunity to be at the heart of a small, dynamic team working confidentially in some of the most challenging and sensitive international environments.
Key Responsibilities:
- Lead on financial compliance and maintain robust financial records in Sage 50
- Collaborate with teams to track project budgets and compile financial reports for funders
- Manage multi-currency transactions, invoices, expenses, and petty cash
- Support the transition to in-house management accounting and help optimise finance systems
- Assist in maintaining and improving operations processes, office systems, and HR tracking
My client is looking for:
- At least 2 years' experience in charity finance.
- Part-qualified with a relevant degree
- Proficiency with Sage 50, Excel, and budget/report preparation
- A proactive, solutions-oriented team player with attention to detail
- Experience handling multi-currency transactions and grant compliance
If you thrive in fast-paced, high-impact environments and want your skills to contribute to global peace efforts, we'd love to hear from you. Apply now to make a real-world difference.
Applications are under constant review and the post can close early if the right candidate is found. Please apply immediately if this role is of interest.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a highly organised and proactive Fundraising Administrator to join one of our charity clients for a12 month contact.
The Role:
You will be the backbone of the philanthropy team, ensuring the smooth running of administrative tasks and providing vital support in managing donor relationships. Your attention to detail, strong communication skills, and ability to handle confidential information will be essential in this role.
Key Responsibilities:
- Provide comprehensive administrative support to the Philanthropy team.
- Coordinate meetings for key groups, including arranging logistics, communicating invitations, and distributing papers and minutes.
- Serve as an alternative point of contact for team enquiries, managing the general email inbox and directing enquiries appropriately.
- Assist team leads with administrative tasks, including biographies, letters, and receipts.
- Support donors by providing information on events and addressing their enquiries.
- Manage financial transactions, including creating payment reminders and receipts.
- Contribute to the quarterly newsletter by collating news pieces on the Award and events.
- Assist with event preparation and on-site support, liaising with guests and ensuring smooth event execution.
- Manage the day-to-day administration of our CRM, Salesforce, including uploading documents, adding accounts to campaigns, and creating leads and accounts.
- Conduct due diligence reports on new donors and lead reports through approval channels.
- Ensure all processes comply with fundraising regulations.
- Undertake other duties as required to support the organisation's objectives.
Person specification:
- Proven experience in providing high-standard administrative support in a busy office environment.
- Demonstrable experience in communicating with a broad range of stakeholders using various media.
- Experience with Salesforce or a similar data management tool.
- Experience in working or supporting others in managing relationships with key stakeholders.
Skills and Abilities:
- Ability to maintain confidentiality and adhere to protocols and procedures.
- Excellent written and verbal communication skills, with fluency in English.
- Meticulous attention to detail and strong organisational skills.
- Proficient in MS Word, Excel, and PowerPoint.
- Strong clerical and administrative skills, including filing, record keeping, and report writing.
- Ability to work independently and with minimal supervision.
Personal Attributes:
- Proactive, results-oriented, and a team player.
- Ability to work accurately under pressure and meet strict deadlines.
- Flexible, with a positive attitude and willingness to contribute to team activities.
What’s on Offer:
- A salary of £25,670
- An immediate start
- A hybrid working pattern, 2 days in London
- A 12 month contract
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
We are seeking a proactive and experienced Café Supervisor to oversee the daily operations of The Shack Café, a busy student-facing outlet at KCLSU. This role is ideal for someone with a passion for hospitality and team leadership, committed to delivering excellent service and creating a vibrant, welcoming space for students, staff and visitors.
The postholder will lead a team of student shift leaders and staff, ensuring smooth daily operations, high standards of cleanliness, and exceptional customer service. You'll take a hands-on approach, often setting an example on the floor while supervising your team effectively. Key duties include managing financial processes such as accurate till operation, invoice processing, and stock control. You will strive to minimise wastage and losses through regular audits and clear procedures, maintaining accurate records of all transactions and stock movements.
You will also lead on staffing—recruiting, training, and supervising your team of around 12 student staff members. Responsibilities include creating rotas, processing payroll, and managing performance through regular feedback and support, while fostering a positive and productive team culture.
The Café Supervisor will work closely with the Commercial Manager – Strand to develop exciting product offerings and promotions. With support from the marketing team, you'll ensure effective merchandising and campaigns that increase sales and engage the student community. Strong relationships with students, colleagues, and suppliers are vital.
You will also manage catering bookings and ensure services meet high standards, from enquiry to delivery. Compliance with food hygiene, health and safety, and equipment maintenance is essential. Issues must be reported promptly, maintain a safe environment, and ensure all staff follow uniform and cleaning protocols.
The list above is not exhaustive. We recommend you to read through the Job Pack to understand the scope of what the role entails.
Application Process
To apply, please download and complete an application form and an equal opportunities monitoring form below and email your completed application directly to our email address.
Once shortlisting is completed, we will contact you and inform you of the progress of your application.
Please download application form here
Please download EOM Form here
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
As you will also see on our Job Pack that we are an equal opportunities employer and live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days holiday entitlement & bank holidays & discretionary closure days per annum
- Discounts on KCLSU venues
- Employee Assistance Programme
- "No meeting Friday" ethos
- KEATS Learning Platform & LinkedIn Learning subscription
- Death in Service
- Access to Kings Libraries
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) prior to your start date
- Not be a trustee of King’s College London Students’ Union
- Have a National Insurance number, or be in the process of applying for one
Thank you for applying with us. We look forward to bringing your talent onboard and working with you!
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!