Acting ceo jobs

Do you want to build a world where everyone feels part of a community?

Do you believe in the power of volunteering at the heart of community empowerment?

If you answered yes to all of the above, this could be the role for you!

We are looking for a community and volunteering manager who believes in the power of people coming together to support one another.

What we do 

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16.  Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 139 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.

The Role

In this role you will:

• Lead the development, delivery and continuous improvement of Time & Talents’ Community Programme and volunteering offer, ensuring activities are inclusive, responsive to local need and underpinned by strong safeguarding, participation and partnership working.
•  Develop meaningful volunteering pathways, including corporate volunteering, embed community voice in programme design and evaluation, and contribute to organisational sustainability through effective budgeting, reporting and fundraising support. 

About you

You are an experienced community professional who believes in the power of people coming together to support one another. You bring a mix of strategic thinking and practical delivery, with experience developing community programmes and supporting volunteers to thrive. You are organised, collaborative and confident managing staff, volunteers and partnerships.

You are comfortable working in a busy, community-led environment, balancing day-to-day delivery with longer-term development. Most importantly, you share our commitment to inclusion, participation and community voice, and are excited about helping Time & Talents grow its impact as we begin delivering our new organisational strategy.

About us 

We are an energetic, experienced, and passionate team of 15, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years.

This role is 22.5 hours per week, with flexibility for regular evening and occasional weekend working. 

Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences. 

If you would like an informal chat about the job, please email helenkeenan @ timeandtalents. org. uk with your phone number and a suitable time for us to call. 

The closing date is 23rd March; interviews will be held on 8th April.

TO APPLY: All applications to be submitted online via CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification. 

IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Cover Letter should outline how you meet the job requirements, Specifically:

Community Leadership
Tell us about a community programme or initiative you have developed or led.
What was the need, what did you do, and what difference did it make for the people involved?
2. Volunteering Strategy
What do you think makes a great volunteering programme, and how would you strengthen and grow volunteering at Time & Talents?
3. Partnership & Collaboration
Describe a time you built a partnership that improved a community project or activity.
What role did you play and what was the result?
4. Values & Motivation
Why does this role at Time & Talents interest you, and what excites you about working with the Rotherhithe community? 

If you have natural enthusiasm for working with young people and are committed to working to improve their life chances, then Southover Partnership would like you to join our welcoming and passionate team.

We are an Independent Special Needs day school for pupils with Social, Emotional and Mental Health difficulties, Autistic Spectrum disorder and other complex needs. All pupils have an Education, Health and Care Plan (EHCP) and are placed by a wide range of local authorities. Typically, the pupils placed at our school have had significantly disrupted educational journey's. Southover provides an education for KS3, KS4 and KS5 students.

Our work at Southover is underpinned by the principles of Attachment Theory. We follow a small school model because we believe it delivers the best outcomes for our students. This means each school community gets to deeply know and understand its students and gives them the opportunity to be more directly involved in their own education.

This is an exciting opportunity in an good school for an experienced, enthusiastic and committed person, who will continue to maintain the School high standards by providing abundant opportunities for all students to achieve.

Job Purpose:

To support the academic and behavioural needs of the students at Southover Partnership to enable them to develop personal, social and academic skills. To assist the staff team at Southover Partnership in enabling a calm and purposeful environment for education.

We are looking for:

• An all-round individual, who is able to inspire and motivate students

• Has a proven track record of high standards with pupils with challenging/complex behaviour within a SEHM or similar setting

• Has excellent interpersonal and organisational skills

• Has an interest in, and understanding of, the factors, which affect behaviour

• Is both flexible, a good team player and has a good sense of humour

• A positive attitude to hard work and challenging situations

We can offer you:

• A welcoming and positive working environment where the wellbeing of both students and staff is a high priority

• Students with whom you can make exceptional progress

• The opportunity to be part of a hard-working, supportive, solution focused team of professionals

• A highly rewarding job where you can make a difference to young people’s lives

Please note that we can only accept our standard application form and not CV’s.

Informal discussions are welcomed by contacting the School Office.

The Southover Partnership is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share the same commitment. The post is subject to an Enhanced Certificate of Disclosure from the Disclosure and Barring Service and a range of other recruitment checks. All adults employed by the school have a responsibility for data protection and have a duty to observe and follow the principles of the GDPR Regulations.

The Southover Partnership welcomes applications from all, irrespective of gender, marital status, disability, race, age or sexual orientation. All applicants must be able to provide evidence of their Right to Work in the UK to be considered for this position.

PLEASE NOTE: We reserve the right depending on the number of applications received to shortlist and interview candidates prior to the closing date.

We are recruiting a Head of HR / Business Partner to lead and deliver a best practice HR function for Flint House, ensuring the provision of high-quality, compliant and strategic people services that support operational excellence and the Charity’s mission of providing evidence-based rehabilitation to serving and retired police officers.

Reporting to CEO as a member of the Exec team, with one direct report, this role operates at both strategic and operational levels, advising Trustees, the CEO and senior leaders while ensuring effective day-to-day HR delivery across the organisation.

We are flexible and will consider applications for full time and part time. The role is very much site based due to staff base and patients, but there is potential for one day hybrid working a week.

Key responsibilities and competencies :

• Lead on complex employee relations matters including capability, grievance and disciplinary cases.
• Conduct investigations, formal hearings and appeals where required.
• Provide expert advice and guidance to managers on all employee relations matters.
• Maintain and develop employment contracts in line with organisational needs and legislative requirements.
• Support managers in managing absence and attendance effectively.
• Develop, implement and deliver the HR Strategy aligned to the Charity’s organisational objectives.
• Lead workforce planning and quarterly resource meetings in collaboration with the CEO and Heads of Department.
• Support organisational change initiatives, ensuring a consistent and well-managed approach.
• Contribute to organisational development and continuous improvement initiatives.
• Provide data-driven insights and reports to Exec and the CEO to inform strategic decision-making.
• Ensure full compliance with UK employment legislation, case law and regulatory requirements.
• Ensure pay, benefits and reward practices remain legally compliant and appropriately benchmarked, advising Finance and Payroll practices
• Monitor legislative developments and advise Trustees and the CEO on required changes.
• Develop, review and maintain HR policies, procedures and conditions of service.
• Liaise with external professional advisers, including employment solicitors where required.

Successful candidate will be CIPD Level 7 or similar experience with evidence of continuing CPD.

In addition - you will have 

• Strong strategic and operational capability.
• Significant experience as a Senior HR Generalist
• Excellent interpersonal and influencing skills, with credibility at Executive level.
• Clear, confident written and verbal communication skills.
• Strong analytical and reporting capability.
• Ability to prioritise, delegate and manage competing demands.
• Coaching and advisory capability.
• High level of IT literacy (Microsoft Office suite and HR systems / Sage HR and iHasco).

About us :

Flint House Police Rehabilitation is a registered Charity offering rehabilitation services to ill or injured serving and retired police officers suffering from a wide variety of physical and mental health conditions. Every year we treat over 3,000 police officers. Located just outside Goring on Thames in our beautiful Flint House and set in 20 acres of ancient woodland, this key role will drive the people and culture objectives for the Charity.

We offer a comprehensive benefits package including on site free parking, lunch or breakfast, free on site gym, comprehensive EAP program, Medical Cash program, Life Assurance,36 days holiday and usual Pension benefits.

The role is very much based on site, with restricted public transport, so own car is essential.

One of London’s historic “Magnificent Seven” cemeteries, the Cemetery Park is now a Local Nature Reserve and a vital green space in the heart of the East End — where biodiversity, heritage and community come together.

Founded in 1990, the Friends are an award-winning charity dedicated to protecting and caring for this unique site. Now, we are looking for a values-driven, collaborative leader to help strengthen our organisation for the future.

About the role

This is a senior leadership position within a collaborative charity structure. You will:

– Work closely with the Board of Trustees on strategy and governance

– Lead on finance, fundraising and organisational sustainability

– Support and develop staff and volunteers

– Represent the charity externally

– Work in close partnership with our longstanding Cemetery Park Manager

Importantly, this is not a corporate CEO role. It is an opportunity to lead within a community-rooted, place-based charity where humility, partnership and emotional intelligence matter as much as strategy.

We’re looking for someone who:

•  Has senior experience in a charity or values-led organisation
•  Understands governance and financial sustainability
•  Can build trust with staff, volunteers and stakeholders
•  Is excited by heritage, conservation and community

As a small charity, this role balances strategic thinking with hands-on involvement.

Head of Executive Office
Governance, Board & Executive Office Leadership
 
Ready to take on a senior governance leadership role where your work supports a meaningful cause?
 
This is a great opportunity to join a purpose-led professional membership organisation as their Head of Executive Office, leading governance and board support while working closely with the Chief Executive and senior leadership to drive organisational priorities.
 
This role would suit someone who enjoys working at the centre of organisational decision-making, supporting trustees and committees, and ensuring governance processes run smoothly and effectively.
 
If you have previous experience in governance leadership, board and committee management, or company secretariat functions, particularly within a membership organisation, regulator or non-profit setting - this could be the role for you.
 
Role: Head of Executive Office (Governance, Board & Executive Office Leadership)
Organisation Type: Professional Membership Organisation (not-for-profit)
Salary/Rate: £30 - £33 per hour (£58k to £60k equivalent per annum)
Working Pattern: Full time - 35 hours
Working Arrangements: Hybrid working (2 days per week required on-site)
Location: London (Farringdon)
Employment Type: Temporary position
Duration: Interim assignment (approx. 3 months )
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!
 
The Role:
 
As the Head of Executive Office, you’ll play a central part in leading governance activity across the organisation while supporting the Chief Executive and senior leadership team.
You will oversee the Executive Office, acting as a key liaison between the Chief Executive, Board, Council and committees, ensuring effective governance processes, regulatory compliance and organisational coordination.
 
Your responsibilities will include:
 

• Acting as Secretary to the Board, Council and Nominations Committee, ensuring effective governance and committee processes
• Managing Board, Council and General Meeting cycles, including agendas, papers, minutes and action tracking
• Ensuring governance processes align with the organisation’s Charter, Byelaws, regulations and regulatory requirements
• Leading the central project management office, maintaining oversight of organisational projects, KPIs and progress reporting
• Supporting the Chief Executive in coordinating organisation-wide priorities and activity
• Overseeing governance documentation, records and reporting requirements
• Managing governance processes for elections, nominations and senior volunteer appointments
• Overseeing the administration and governance of the organisation’s Benevolent Fund
• Leading the organisation’s member mentoring scheme, ensuring effective coordination and engagement
• Line managing the Governance and Projects Executive and supporting wider Executive Office operations

 
About You:
 

• You will bring strong governance expertise and the confidence to work closely with senior leaders, trustees and committees.
• You will likely have:
• Experience in governance leadership within a membership organisation, professional body, charity or regulator
• Strong knowledge of board and committee governance frameworks
• Experience supporting trustees, senior volunteers or non-executive board members
• Experience managing AGMs, elections or nominations processes
• Experience overseeing project reporting or organisational programme tracking
• Excellent written communication skills, including board papers, reports and governance documentation
• Strong organisational skills with the ability to manage multiple priorities and governance timelines
• Experience line managing or mentoring team members

 
Why Apply?
 

• Work closely with senior leadership and board-level stakeholders
• Lead governance activity within a respected professional membership organisation
• Play a key role in supporting strategic decision-making and organisational delivery
• Join a purpose-driven organisation with a meaningful impact on its professional community

 
Interested?
 
CVs are being reviewed on a rolling basis - early applications are encouraged.
Apply now to be part of a purpose-driven organisation where your governance expertise and leadership can make a real impact.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About Us

The MacRobert Trust is rooted in the enduring vision of Lady Rachel MacRobert. Guided by our three MacRobert Pillars and our bold 10-year strategy, we invest in initiatives that deliver lasting social, environmental and economic benefit.

From managing our estate and charitable activities to operating our country house hotel, Douneside House, we are a dynamic and evolving organisation with a strong heritage and a forward-looking ambition.

The Opportunity

This is a pivotal senior leadership role, working closely with the CEO, Board and Senior Management Team to ensure the Trust remains financially robust, strategically focused and operationally effective.

You will:

• Provide strong financial leadership, governance and assurance
• Lead and mentor a high-performing finance team
• Deliver insightful reporting, planning and long-term financial strategy
• Partner across the organisation to strengthen business performance
• Oversee governance, risk and (when required) company secretarial duties
• Lead strategic oversight of IT and Marketing systems and external partners
• Support commercial performance, including our hotel trading subsidiary
• Drive continuous improvement across systems, processes and reporting

This is a broad, hands-on role suited to someone who enjoys operating both strategically and operationally in a small, collaborative organisation.

About You

We are seeking an experienced finance professional with strong leadership abilities, exceptional business partnering skills, and advanced analytical expertise. The ideal candidate is commercially minded, demonstrates logical thinking, and is comfortable looking beyond the numbers to gain a deeper understanding of both the business and the people shaping it.

Knowledge, Qualifications and Experience

• Professionally qualified accountant (CA, CIPFA, CIMA, ACCA or equivalent).
• Operated at senior management level; demonstrable cross-organisational management beyond one function.
• Proven experience leading or co-leading change/transformations.
• Strong systems background/interest, with proven experience in delivering systems changes or improvements.
• Experience in governance accountability.

Desirable

• Understanding of wider organisational systems (risk, H&S, payroll).
• Previous experience in wider business activities such as IT and marketing.

Experience across governance, IT, marketing or wider operational oversight would be advantageous.

Why Join Us?

This is an opportunity to influence strategy and deliver meaningful impact within a values-led organisation.

We offer:

• Competitive salary
• 30 days’ annual leave rising to 38 days
• 9% employer pension contribution
• Income protection and life insurance
• Enhanced family and sick pay
• Paid volunteer leave
• Professional membership support
• Complimentary access to our on-site health club and swimming pool

The role is primarily based at our Estate Office in Tarland, Aberdeenshire — ideal for someone who values access to the countryside and a unique working environment.

How to Apply

Please read our full candidate pack. It includes full details on how to apply.

Closing date: 22 March 2026

Interviews: From week commencing 23 March 2026

Business Manager

We have an exciting opportunity for a Business Manager to join the Team, in this key leadership role at the heart of the organisation.

Due to the nature of the role this post is only open to women: The Equality Act 2010, Schedule 9, Part 1 applies.

Position: Business Manager

Salary: £36,000 per annum pro rata

Location: Sheffield/hybrid

Hours: 30–37.5 hours per week (to be agreed)

Closing Date: Monday 23rd March at 5pm

About the Role

The team care deeply about providing good, safe, specialist services to the community and to clients by providing inclusive, equitable support to all survivors of sexual violence in Sheffield.

You’ll work closely with the Chief Executive Officer (CEO) to keep things running day to day and to strengthen the infrastructure that make this life-changing work possible. You’ll lead across areas like finance, HR, governance, quality, facilities/IT, risk and data protection, and provide empowering and supportive line management to the Business Team and Counselling Team.

You’ll also deputise for the CEO on occasion, helping to provide steady leadership and continuity across the organisation.

About You

We’re looking for a woman who is proactive, organised and resourceful.  Someone who can bring calm, clarity and momentum, identify and prioritise what needs doing, and help people do their best work in a supportive, values-led culture.

Occupational requirement: This post is only open to women (Equality Act 2010, Schedule 9, Part 1). Enhanced DBS required. Applicants must be eligible to work in the UK.

About the Organisation

The organisation provides critical support for survivors of sexual violence across Sheffield. Services include counselling, wellbeing programmes, and criminal justice support. As part of the team, you’ll join a forward-thinking, inclusive charity dedicated to empowering survivors and improving their lives.

A satisfactory enhanced DBS disclosure will be required by the post holder. This post is exempt from the Rehabilitation of Offenders Act 1974. Applicants are not entitled to withhold information and must declare all convictions, including spent convictions, cautions, reprimands and final warnings. Any information given will be completely confidential and will be considered only in relation to any application or positions to which the Order applies.

Other roles you may have experience of could include Operations Manager, Charity Manager, HR and Compliance Manager, Programme Manager, or Non-Profit Business Lead. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. 

The Sussex Beacon is at a pivotal moment in its history as we move to re-instate our clinical care and evolving our hospice offer to become the first LGBTQ+ Hospice with a specialism in HIV palliative care.

 As Finance Manager at The Sussex Beacon, you will be joining a small but agile senior management team helping us to drive forwards our strategy and business planning.

 We’re looking for a Finance Manager with strong experience in financial management, analysis, and reporting to ensure our day-to-day finances and budgets run smoothly while supporting effective long-term decision-making. You’ll bring insight, structure, and clarity, turning data into decisions that make every penny count for the communities we serve.

You will report directly to the CEO and work closely with our volunteer Finance Director to ensure that we meet regulatory requirements and provide accurate information to our Board of trustees.

Thank you for your interest in the role of Operations Officer at the Fair Education Alliance 

The Fair Education Alliance (FEA) is a cross-sector coalition of 300 member organisations tackling educational inequity. We unite behind a shared vision: no child’s success is limited by their socioeconomic background. 

In September 2025 we launched an ambitious five-year strategy ‘From Neighborhood to National’ to confront the deep-rooted inequities facing children and young people. This is an exciting moment of organisational growth at The Fair Education Alliance. As we scale our work and our team, we are investing in our operational foundations to ensure we remain well-governed, financially resilient and able to deliver our strategy with confidence. 

This role is central to that investment. You will be joining a small, highly capable operations team and playing a pivotal role in how FEA runs day-to-day as it grows. You will work closely with relevant members of the senior leadership team and colleagues across the organisation, and your contribution will be felt across everything we do. 

The Operations Officer plays a central role in ensuring that the Fair Education Alliance runs smoothly, efficiently and to a high standard across all aspects of its work. Working as part of the operations team, the postholder helps maintain the systems, processes and practical foundations that enable the organisation to function effectively.

This includes supporting people operations and HR administration, coordinating governance processes, managing organisational systems and IT access, and delivering high-quality logistics for events and organisational activities.

Acting as a trusted point of support for colleagues, the Operations Officer helps create a responsive and well-organised working environment where staff, trustees and members feel enabled to do their best work. The role requires exceptional organisation, sound judgement and a genuine pride in quality.

By ensuring that the practical aspects of the organisation run reliably and well, the Operations Officer helps create the conditions that allow the Fair Education Alliance to deliver its mission and drive progress towards a fairer education system. 

Applications will be reviewed on a rolling basis from Tuesday 10 March

• Applications close: 30 March (9am)

• First round interviews: Rolling during application window 

• Second round interviews: Rolling during application window 

• Start date: As soon as possible (to be agreed with the successful candidate) 

We’re looking for an experienced and proactive Board Secretary to support our Chair, CEO and Board of Trustees.  In this key role, you’ll ensure the smooth running of all Board and committee activity, uphold high governance standards, and act as a trusted adviser on regulatory, statutory and best-practice requirements.

What you’ll do:

• Lead and maintain high‑quality governance processes across the organisation
• Coordinate Board and committee meetings, agendas, papers and minutes
• Oversee key governance documents, registers and annual reviews
• Support trustee recruitment, induction and development·
• Work closely with senior leaders to ensure consistent, best‑practice governance

What you’ll bring:

• Chartered Governance Institute qualification (or equivalent)
• Educated to degree level, a qualification in psychology would be an advantage
• At least 5 years’ experience working directly with a Board of Trustees
• Strong understanding of Charity Commission requirements and governance best practice
• Excellent communication, organisation and prioritisation skills
• Ability to build strong relationships and manage competing demands

If you’re an experienced forward-thinking governance professional who can confidently take the lead at senior level, we’d love to hear from you.

We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile & flexible working
• Generous leave entitlement
• Occupational pension scheme
• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
• Tailored learning & development
• Employee Assistance Programme counselling
• Life Assurance Scheme
• Discounts scheme with national organisation

Whilst the job can be predominantly home-based, applicants must live within a commutable distance from London, as in-person attendance will be necessary on occasions.

How to apply

The closing date for applications is 23:30 on 20 March 2026.  Shortlisted candidates will be contacted on 15 April. Interviews will be held in person in London on 27 and 28 April.

To apply, please send your CV and a supporting statement detailing how you meet the criteria in the job profile. Due to the seniority of the role, applications without a supporting statement will not be considered.

Previous applicants need not apply. 

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK; we are unable to sponsor people requiring a work visa.

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date.  If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.

About the Charity

From Me to You is an inspiring charity dedicated to alleviating loneliness and isolation for people living with cancer. We make connections for people living with cancer through the simple, powerful act of letter writing easing loneliness and bringing comfort, hope and human connection, one letter at a time.  Each year thousands of anonymous letters are collated by our team of volunteers and then given to patients at home, in hospitals or cancer centres by nurses and our charity partners. Recent feedback showed that 93% of our letter recipients reported that the letters lifted their mood and a quarter said that they made them feel less alone, with 80% saying that our letters made them feel cared for. Our work is powered by a passionate community of volunteers, in 2025 with their help we processed over 17,000 letters from all over the world, delivering them to cancer patients throughout the UK. 

Our Donate a Letter programme supports our 2,500+ Volunteer Letter Writers to contribute anonymous letters, some people write a couple of letters a year, others one a week. These letters are all delivered to our PO Box in Ascot. They are then sorted, read and processed by our wonderful team of local Donate a Letter Volunteers. These volunteers also then repackaged and redistributed the suitable letters to cancer patients through our partnership with hospitals, cancer centres and other charities that act as distribution partners. 

About the Role

We are seeking an organised and people-focused Volunteer Coordinator to manage and support our volunteer network. The role involves overseeing our Community Ambassadors based across the UK who support the charity through fundraising, awareness and community activities, as well as a core team of volunteers (based in Ascot) who process our donated letters by reading, filtering, packaging, and posting them to recipients. This is a key role ensuring our volunteers feel supported, informed, and motivated, while helping the charity operate smoothly and safely.

Key Responsibilities:

Volunteer Management

• Coordinate and support a team of Community Ambassadors

• Manage the core volunteer team responsible for letter processing in the Ascot area.

• Act as the main point of contact for volunteers, responding to queries and providing guidance

• Help recruit, onboard, and train new volunteers as needed.

• Implement process improvements to make operation scalable.

Operations & Safeguarding

• Oversee the letter processing workflow: reading, filtering, packaging, and posting

• Ensure volunteers follow charity guidelines, safeguarding policies, and data protection requirements

• Escalate any sensitive or concerning issues appropriately

Communication & Engagement

• Maintain regular communication with volunteers to keep them engaged and informed

• Share updates and best practices

• Foster a positive, inclusive, and supportive volunteer culture

Administration

• Keep volunteer records up to date

• Coordinate rotas or schedules where required

• Provide feedback and insights to the charity’s leadership team

What We’re Looking For:

Essential:

• Experience coordinating volunteers or people (paid or unpaid)

• Strong organisational and communication skills

• Confidence managing multiple people and tasks independently

• Ability to handle sensitive material with care and discretion

• Based within working distance of the Ascot area

Desirable:

• Experience working with charities or community organisations

• Understanding of safeguarding and data protection

• Comfortable working in a small, agile organisation

What You’ll Gain

• Flexible working within a one-day-per-week commitment

• A meaningful role making a real difference to people’s lives

• Opportunity to shape and grow a volunteer programme

• Supportive and values-driven charity environment

How to Apply

We are keen for this role to start as soon as possible so will be processing applications on a rolling basis. As part of the application process we will offer an initial 30 minute introduction call with a member of the team to go through the role in more detail and answer any initial questions you have. We will then undertake face to face or online interviews with our Founder and CEO and these are likely to take place in March.

Interested in applying please send your CV and short covering letter (no more than 1 page of A4), outlining your relevant experience and why you want to work for From Me to You.

Role: Senior Delivery Manager

Directorate:            Standards

Team:                      Workforce Development

Manager:                Director of Standards

Direct reports: Education Network Manager, High Skills Performance Coach and Curriculum Lead (two colleagues)

Role purpose

The Senior Delivery Manager plays a key role in leading high-quality operational delivery across WorldSkills UK’s workforce development products and services. The postholder will be responsible for contract, project and performance management, ensuring all programmes are delivered efficiently, consistently and to a high standard. Working closely with colleagues across the organisation, this role leads operational systems, processes and delivery management to support effective provision for further and higher education and the skills system, raising standards of teaching, learning and assessment.

Key tasks and responsibilities

The postholder will be accountable for ensuring that workforce development programmes and services are delivered efficiently, compliantly and to a high standard, with strong operational oversight and continuous improvement.

Contract and project management

· Lead contract and relationship management with key grant funders, ensuring compliance with funding agreements and timely resolution of delivery issues.

· Ensure timely and accurate reporting, including regular performance updates and financial summaries, to support effective oversight and decision making.

· Maintain strong operational governance by identifying, managing and mitigating risks, and escalating issues appropriately.

· Oversee evaluation activity, ensuring evidence and insights to inform continuous improvement and future programme development.

Operational management

· Oversee data management processes to ensure accurate collection, monitoring and reporting of operational and performance data.

· Lead the development, implementation and continuous improvement of systems and tools that underpin programme delivery (e.g. CRM, dashboards, workflow).

· Design, refine and maintain operational processes that support high‑quality, efficient delivery and a positive customer experience across all workforce development activities.

Delivery management

· Lead the planning, implementation and delivery of workforce development products and services to ensure they meet agreed project objectives, quality standards and stakeholder requirements.

· Plan and oversee high‑impact events and training delivery, managing the full end‑to‑end customer journey from promotion and delegate engagement, through booking and delivery, to post‑event evaluation. Ensure all activity is scheduled and sequenced effectively around the academic year.

· Manage and support the team of trainers and coaches to deliver high‑quality, consistent and impactful training and engagement activity.

· Coordinate internal and external resources to ensure smooth, timely and cost‑effective delivery of programmes and services.

General

In addition to the key tasks and responsibilities set out above, employees at this level are expected to:

· Manage, support and motivate allocated staff to successfully deliver agreed activities and tasks.

· Produce specification requirements in line with procurement processes for outsourced activity.

· Contribute to organisational risk and issues management processes.

· Support delivery of WorldSkills UK’s strategic priorities and annual business plan.

· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively.

· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting.

· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture.

· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion.

· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability.

Person specification

Key: [E] Essential / [D] Desirable.

Qualifications and experience:

· Experience of operational, project or programme management within education, skills or workforce development [E].

· Experience managing complex projects and multiple stakeholders in publicly funded or grant‑funded environments [E].

· Experience of event management or oversight of outsourced delivery [D].

Knowledge and skills:

· Strong programme and budget management skills [E].

· Ability to lead operational change initiatives and embed new systems and processes [E].

· Strong analytical skills, with the ability to interpret complex information and translate insights into action [E].

· Excellent risk management, problem‑solving and decision‑making skills [E].

· Ability to influence and motivate colleagues and partners, including those working remotely [E].

· Ability to build strong and effective relationships with internal and external stakeholders [E].

Personal qualities and attributes:

· Demonstrates professionalism, reliability and sound judgement [E].

· Organised and methodical, with a structured approach to planning and delivery [E].

· Able to work independently, using sound judgement and initiative, while collaborating effectively with others [E].

· Able to identify practical solutions and improve ways of working [E].

· ideas Adapts positively to changing priorities and ways of working [E].

· Works collaboratively with colleagues and partners to achieve shared goals [E].

· Able to motivate and support others to deliver high quality work [E].

Special circumstances:

· Able to work occasionally outside normal hours where required [E].

· Able to travel within the United Kingdom, where required [E].

· Able to undertake occasional overnight stays where required [E].

Summary of terms and conditions

· Permanent.

· The salary for this role is £50,000.

· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.

· Group Death in Service (Life insurance) 3 x annual salary.

· Health Care Cash plan.

· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week (a minimum of four days per month).

· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.

· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.

· The offer of appointment will be subject to satisfactory references.

· Salaries are paid monthly by direct transfer on or about 21st of the month.

How to apply

WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.

We recognise that no candidate is likely to meet every criterion in full. If your experience is not an exact match but you believe you can bring relevant skills and experience to the role, we encourage you to apply.

Applications should be by email and must include:

· Curriculum vitae outlining your full career history. Please remove identifying information such as your name, contact details, date of birth, nationality, photographs and links to personal profiles to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.

· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.

· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.

For the full information on how to apply, read the job pack attached to the advert. 

Interview process and timeline

It is intended that the interview process will have two stages:

· Stage 1 – online via MS Teams. The interviews will be held on Tuesday 7 April 2026.

· Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 15 April 2026. Candidates will be asked to complete an interview task as part of this stage of the process, details of which will be provided to those invited to the interview.

Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager, Andreea Ojog.

Application deadline

The deadline for applications is Sunday, 29 March 2026 at 17:00. Please note that late or incomplete applications will not be considered.

MAIN PURPOSE OF THE ROLE

The role of Marketing and Communications Coordinator is to provide support in ensuring the
local community is kept informed about Matrix and its projects, as well as engaged in
supporting us. We expect you to be creative, enthusiastic about our cause and an effective
communicator. In this role you will work independently, but in close liaison with the CEO,
Wider Leadership Team and the wider Matrix team.

PRINCIPAL RESPONSIBILITIES
External Communication
● In collaboration with the CEO, write, edit and coordinate the production and delivery of
all postal and electronic newsletters.
● Plan, prepare and coordinate communication with Matrix donors, supporter Churches
and the wider public.
● Create, plan and schedule posts across all Matrix social media channels.
● Develop original copy for social media platforms, websites, broadcast and printed
advertising materials.
● In collaboration with the Data Coordinator, simplifying complex data into a user-friendly
format such as graphs, charts and other visual aids.
● Ensure Matrix team understand and use the correct branding for internal and external
communications.
● Understand brand guidelines and consistently implement the brand voice across all
channels and marketing materials and encourage the wider team to do the same.
● Collaborate closely with the Data Coordinator and Head of Operations to ensure our
supporters database meets GDPR and Fundraising Regulation requirements.
● In liaison with the CEO, write and submit press releases as required.
Income Generation and Networking
● Participate in the Fundraising Working Group, working with the Income Generation
Strategy to enhance our income.
● Attend Matrix fundraising events, taking photographs and supporting with appropriate
creative tasks.
● Support the Head of Operations in producing written funding applications, as required.
● Represent Matrix at networking events alongside the Leadership Team.

Support to Executive Team
● Under the direction of the Head of Operations, collaborate closely with the Operations
Team.
● Undertake a variety of creative administrative tasks for the CEO and Head of
Operations as required.
● Under the direction of the Head of Operations, provide additional administrative
support to the wider Leadership Team.
● Work within our wider Organisational Strategy and Communications Strategy.

What we expect from you:
Matrix is a small, established, but evolving and growing charity. There is therefore an
expectation on all staff to be proactive and a team player, supporting others in their busier
seasons and the charity as a whole across the year.
All staff are expected to:
● Fit in with our values: positive, relational, innovative, collaborative and fun.
● To work from within the Christian ethos.
● Be committed to and passionate about the mission to catalyse change in young
people’s lives.
● Be a pro-active member of the Matrix team and get involved in projects which benefit
the mission of Matrix (e.g.: fundraising activities/events or reflective spaces).
● Work across agencies and Matrix teams.
Due to the nature of the work you may be expected to work some evenings and occasional
weekends. All hours will be based at the Matrix office, unless previously agreed. Any specific
changes to your working week will be cleared through your Matrix line manager.

PERSON SPECIFICATION
ESSENTIAL
● A confident and professional written communicator, with a high standard of written
English.
● A confident and professional verbal communicator, both on the phone and face-to-face.
● Highly organised, with an eye for detail, and able to work to tight deadlines.
● Comfortable working within a fast-paced environment, able to prioritise and deliver on
multiple projects concurrently.
● Confident in being creative and using own initiative; working independently as
required.
● Excellent IT skills.
● Familiar with and confident using a breadth of social media platforms.
● Approachable and able to relate to staff, volunteers and other Matrix stakeholders in a
friendly and professional manner.
● Educated to A Level (or equivalent), with a minimum of grade C in English and Maths GCSE

● Passionate about the mission of the Matrix Trust.
● Agrees with, and is able to support the ethos of the Matrix Trust.

DESIRABLE
● Familiar with the GDPR.
● Educated to degree level, preferably in a related field.
● Comfortable developing new processes, as required.
● Experience of copywriting, marketing or public relations.
● Experience of working with young people, in a youth work or educational setting.
● A proven ability to present complex information in an accessible format to a variety of
audiences.

Our Second Home (OSH) is the UK’s youth movement for people with refugee backgrounds. We support young people to build community, become leaders, and flourish into adulthood in the place they call home.

Each year, hundreds of young people from dozens of countries and living in London & Bristol take part in our residential programmes, leadership training and youth hubs. Our residentials are often the first step – immersive, relationship-rich spaces where young people connect, reflect and begin to see themselves as leaders. From there, many move into leadership training and take on volunteer roles within the movement.

Our work is youth-led and rooted in lived experience. We are now implementing our 2025–2028 strategy, focused on strengthening quality, embedding learning and ensuring our growth is sustainable and safe.

The Head of Programmes is a senior leadership role, reporting to the CEO and managing two senior colleagues. You will hold responsibility for the quality, coherence and safeguarding of all programme activity.

Responsibilities (abridged - see attached job description)

Programme Leadership & Strategy in Practice

• Lead implementation of OSH’s 2025–2028 programme strategy.

• Oversee the design, quality and coherence of residentials, leadership training and hubs.

• Take operational responsibility for residential delivery, including participant referrals, recruitment of staff and freelancers, programme content and educational standards.

• Attend and lead approximately five residential programmes per year.

• Identify opportunities to strengthen youth engagement and leadership pathways as the organisation scales.

• Ensure programme data is accurately recorded and used to improve delivery.

Team Leadership

• Line manage the Communities Manager and Leadership & Volunteering Manager.

• Provide structured supervision, clear objectives and professional development support.

• Ensure strong coordination between hubs, residentials and leadership pathways.

• Build a culture of accountability, reflection and continuous improvement.

Safeguarding & Welfare

• Act as Deputy Designated Safeguarding Lead and serve as DSL at events as required.

• Ensure safeguarding practice is robust, consistent and embedded across all activities.

• Respond to safeguarding and behavioural issues appropriately and oversee safe recruitment processes.

Partnerships, Budget & Oversight

• Maintain referral partnerships and represent OSH externally where appropriate.

• Hold programme budgets within agreed limits and ensure financial discipline.

• Embed monitoring, evaluation and reflective practice across the programme team.

Experience & Competencies (abridged - see attached job description)

Essential

• At least 5 years’ experience in youth or youth-centred programming, including residential or intensive settings.

• Experience designing and delivering leadership development or informal education programmes.

• Strong facilitation and training skills.

• Demonstrable experience managing staff and developing teams.

• Strong understanding of safeguarding practice and willingness to act as Deputy DSL.

• Experience working with young people from refugee or asylum-seeking backgrounds, or strong understanding of the issues affecting them.

• Ability to balance strategic oversight with hands-on delivery in a part-time senior leadership role.

• Strong organisational skills and commitment to inclusive, youth-led practice.

Desirable

• Level 3 Safeguarding training.

• Experience managing programme budgets.

• Experience contributing to organisational strategy or scaling programme models.

• Familiarity with Google Workspace, Beacon CRM, MyConcern or similar systems.

• Lived experience of migration or displacement.