Activities volunteer roles

Help us to make a difference tackling loneliness in Oxfordshire.

We are a pioneering charity who have been changing lives for more than 40 years.

If you have experience in fundraising and would like to help us to develop our income generating approach, we would love to hear from you. Your expertise in fundraising will be instrumental in ensuring the financial sustainability and growth of our organisation.

Job description available on the Archway Foundation website (details attached).

If you'd like to discuss the role with the CEO, please call our office to arrange a call or email (details attached).

We actively encourage applications from individuals belonging to underrepresented groups.

Volunteer Opportunity: General Coordinator

Are you looking to advance your coordination skills while making a profound impact on vulnerable communities? Join our dedicated team as a General Coordinator at Roots in Northern France. This role offers you the opportunity to apply and expand your coordination expertise in a meaningful and dynamic environment.

Position: General Coordinator (Volunteer)

Commitment: Minimum 6 months

Location: Northern France

Start Date: Mid June 2025 and end of July 2025 (or earlier, if available)

About the Role

As the General Coordinator, you will be at the forefront of our mission, playing a crucial role in managing our operations and supporting refugees. You will oversee daily activities, ensure effective logistics, and foster a collaborative environment among staff and volunteers. This position is ideal for someone looking to deepen their experience in coordination while making a significant difference.

Key Responsibilities

• Operational Oversight: Ensure smooth and efficient day-to-day operations.

• Logistics Management: Coordinate schedules, resources, and logistical needs effectively.

• Volunteer Support: Assist in recruiting, training, and guiding volunteers, promoting a positive and cohesive team spirit.

• Communication: Act as a vital link between various teams, stakeholders, and external partners.

• Safeguarding: Uphold and implement our safeguarding policies to protect all individuals involved.

• Problem Solving: Address and resolve operational challenges promptly and effectively.

What We Offer

• Comprehensive Training: Receive detailed training to help you excel in your role.

• Accommodation & Meals: Comfortable housing and nutritious meals are provided.

• Professional Development: Enhance your coordination and management skills in a practical setting.

• Community Impact: Make a meaningful difference by supporting and empowering refugees in Northern France.

Qualifications

• Driving Experience: Must have at least 3 years of driving experience.

• Experience: Previous coordination or management experience is beneficial but not required; we provide full training.

• Skills: Strong organizational, communication, and leadership skills.

• Attitude: Proactive, enthusiastic, and a team player.

• Commitment to Safeguarding: Understanding and commitment to upholding safeguarding principles.

Why Join Us?

By volunteering with us, you will:

• Develop Key Skills: Build and enhance your experience in coordination, leadership, and safeguarding.

• Make a Tangible Difference: Contribute significantly to the support and empowerment of refugees in Northern France.

• Form Meaningful Connections: Work with a diverse group of passionate and committed individuals.

• Experience Personal Growth: Achieve significant personal and professional growth through your involvement.

How to Apply

If you’re ready to take on this impactful role and grow your coordination experience, we’d love to hear from you!

For more information or to apply, please contact us.

Take the next step in your coordination career and join us as a General Coordinator. Your journey to making a real difference starts here!

Note: This is a volunteer position with a minimum commitment of 6 months.

Hartlebury Parish Hall was built in 1952 with the support and effort of the whole community. The parish hall is a charitable institution, run as a non-profit making organisation by a voluntary committee. It is a key focal point for events in the village and is close to St James parish church, Hartlebury Castle and the White Hart village pub.

The role of Treasurer is an important one in our team. We require someone experienced in managing accounts, used to excel spreadsheets and who comes with a friendly and community spirited mindset.

The work involves close liaison with our bookings secretary and we also have an excellent Trustee who helps with monetary issues(but works full time). Our bookings system is 'Hallmaster' and it may be helpful to be acquainted with this , but not at all essential. 

We are a good team brimming with ideas, the accounts are currently very tidy, so the applicant would not be coming in to chaos! 

Swansea Community Workshops

The Board of Trustees are looking to recruit a knowledgeable and experienced individual for the voluntary role of Treasurer (Board of Trustees). The main activity at Swansea Community Workshops (SCW) is to provide facilities for hobbies, recreation, and leisure time occupation in a socially interactive and practical environment, where there are skills sharing, learning of new skills, and helping community-based projects. As we are a charity, these facilities are for public benefit, specifically targeting socially excluded members of the local community in Swansea.

Role Overview

Title: Treasurer (Voluntary) Reports to: Board of Trustees.

Hours: 6-10 hours per month as minimum. Attendance to monthly sub-committee meetings and bimonthly Board of Trustee meetings is expected.

Role and Responsibilities Overall

• Oversee the financial affairs of the organisation and ensure they are legal, constitutional and within accepted accounting practice.
• Ensure proper records are kept and that effective financial procedures are in place.
• Monitor and report on the financial health of the organisation.
• Oversee the production of necessary financial reports/returns, accounts, and audits.

Specifically 

• Undertake bookkeeping duties and/or oversee the finance volunteer ensuring posting and bookkeeping is kept up-to-date.
• Maintain the petty cash system and regularly process petty cash claims.
• Regularly carry out reconciliations/ oversee regular reconciliations by the Centre Manager.
• Liaise with relevant staff, board members and/or volunteers to ensure the financial viability of the organisation.
• Make fellow board members aware of their financial obligations and take a lead in interpreting financial data to them.
• Regularly report the financial position at Board of Trustees meetings (balance sheet, cash flow, fundraising performance etc) with assistance from the Centre Manager.
• Alongside the Chair and Centre Manager, provide oversight in the production of an annual budget and propose its adoption at the last meeting of the previous financial year.
• Ensure proper records are kept and that effective financial procedures and controls are in place, as laid out in SCW’s Scheme of Delegation and other policies. i.e.:
• Cheque signatories
• Purchasing limits
• Purchasing systems
• Petty cash/ float
• Salary payments
• Pensions
• PAYE and NI payments
• Others as appropriate
• Appraising the financial viability of plans, proposals, and feasibility studies.
• Lead on appointing and liaising with auditors/an independent examiner.

Person Specification

Personal Qualities 

• Friendly and approachable 
• Clear communication skills – both written and verbal. 
• Good attention to detail 
• Happy to volunteer on evenings and weekends when required. 
• Enthusiasm or interest in craft activities 

Education, Experience and Knowledge 

• A Level or equivalent degree required as minimum. 
• Knowledge and experience of current and fundraising finance practice relevant to voluntary and community organisations. 
• Knowledge of bookkeeping and financial management (as necessary). 

Skills 

Essential 

• Good financial analysis skills. 
• Knowledge of appropriate software including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat 
• Excellent customer service skills. 
• Excellent organisation skills and an ability to work independently. 

Desirable 

• Knowledge of specific software and systems, such as WordPress, Skedda. 
• Clean and valid UK driving license, personal vehicle, and insurance. 
• Basic Welsh language skills. 

The above Role Description and Person Specification should be considered in addition the SCW’s standard Trustee Role Description and Person Specification, which is available separately to this document.

Additional Information 

Key Dates 

September 2024 - This is an ongoing recruitment with no fixed deadline for registering your interest. 

Shannon Trust fulfils an unmet need around adult learning, supporting people who’ve fallen through the cracks in formal education.

We know a lot of people have had negative learning experiences in the past, so our programme is designed to be different, with no exams and no classrooms. Our unique, evidence-based Turning Pages reading manuals and Count Me In numeracy manuals are used by thousands of learners in prisons and the community to improve reading and numeracy skills. 

Prison volunteers live near to their local prison so that they can visit about once a month during the working week to nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by offering advice, guidance, training and support to prison staff and prisoner mentors who help other prisoners to improve their skills 1 to 1.

We are looking for volunteers who are able to give a regular, reliable commitment for ideally two years and able to deliver engaging training to groups of people in prisons. Volunteers do not need to be teachers or qualified traininers, full training will be given. Due to the nature of the role, prison security vetting will be required.

We provide training for the role via e-learning and 4 training sessions which are a mix of live, online and group training.

Canine Partners trains assistance dogs to transform the lives of adults with physical disabilities and their wider community of family, friends, and colleagues. Our values are excellence, respect, passion, teamwork, innovation and the personal touch’. The charity has a National Training Centre in Leicestershire, and a national network of staff and volunteers, supporting and developing our dogs from birth through to partnership then retirement and beyond with their welfare and care prioritised throughout.

Our teams work with adults with a wide range of complex physical disabilities as they partner with dogs and benefit from the deeply rewarding bonds that are formed. The Canine Partners team of over 90 staff includes occupational therapists, highly skilled dog trainers, experts in dog breeding, veterinary professionals, and skilled support teams working alongside around a thousand volunteers who help at every stage of the journey to creating life-changing partnerships between dogs and people.

This is an extraordinary opportunity to make a positive and sustained difference, not only to the lives of adults with disabilities, but also to their families and communities.  We are actively seeking to attract new Trustees who will use their skills, experience and expertise to make a real difference to our well-respected and growing charity. We are particularly looking for people who have experience or knowledge in the following areas: 

• Fundraising 

• Veterinary or animal wellbeing

• Dog training or dog behaviourist experience

• Occupational health 

• Working with people with disabilities e.g., health care sector

• IT or digital technology

• People/human resources 

What is involved in our Trustee role for Canine Partners  

The Canine Partners Trustee Board is diversely talented, highly engaged and united in its purpose. It works closely with the Chief Executive and Senior Leadership Team to ensure Canine Partners effectively delivers its mission and is governed to the highest standards.

We are seeking to attract new Trustees who will use their skills, experience and expertise to make a real difference to our well-respected and growing charity. You will possess strategic vision, organisational acumen and a passion to support adults with disabilities and their network. 

Trustees of Canine Partners will possess the right balance of skills, commitment, interests and motivations to serve the needs of the charity at the time. This will be determined in line with the strategic needs and the profile of the other members of the Council of Trustees. 

We ask for a commitment of attendance at our meetings, five to ten board meetings per year. Our meetings are a combination of online and face-to-face.

We ask you to read associated documentation and contribute to discussions. During our meetings, we debate important decisions robustly, drawing on many different perspectives, and always prioritising the interests of our beneficiaries. Decisions made in these meetings are delivered with collective responsibility, so it is important that Trustees feel empowered to question the Officers and Executive accordingly. 

In addition, Trustees may be asked to offer their skills, expertise and insight into specific projects and/or support Executive arms of the Charity in determining and delivering strategic objectives. This offers the opportunity to both broaden and deepen knowledge and understanding of the work of Canine Partners and, more broadly, a complex skills-led organisation. 

The board celebrates the charity’s values and leads by example. 

Knowledge, Experience and Attributes - What we require from you 

Charitable Trustees have a general obligation to: 

• Act in the charity’s best interests 

• Manage the charity’s resources responsibly 

• Act with reasonable care and skill 

Trustees should understand the purpose and activities of the charity and ensure they are in line, and complying, with the governing documents (the Memorandum and Articles of Association). Potential future Trustees must be over 18 and will be appointed following the procedures outlined in the charity’s governing documents. 

A Trustee must have: 

• A commitment to Canine Partners vision and mission 

• A willingness to meet the minimum time requirement.

• Integrity

• Strategic vision

• Good, independent judgement

• An ability to think creatively. 

• Willingness to speak their mind an understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship.

• To work effectively as a member of a team and to take decisions for the good of Canine Partners 

• Enthusiasm and curiosity 

• Support and challenge the senior leadership team. 

From time to time, formally or informally, Trustees may have to represent Canine Partners to a wide range of current or potential stakeholders. Trustees are expected to ascribe to the Canine Partners values of Excellence, Respect, Passion, Teamwork, Innovation and The Personal Touch and conduct themselves accordingly.

Trustees are expected to commit the necessary time and resources to fulfil their obligations. It is recognised and accepted, however, that individual capacity may vary from time to time. 

Further Reading and Information 

For further information on the duties and responsibilities of charity Trustees, please click here. 

We encourage applications from all sections of society and locations and are keen to ensure continued diversity brings constructive challenge and adds to the governance and work, of the charity.

FoBV are looking for a new Chair of Trustees. This individual will lead the board and be responsible to its members, ensuring that it governs the charity effectively, and in accordance with the charity’s vision, goals and charitable purposes. while also being an ambassador for the charity.

About Us

Friends of Bennerley Viaduct (FoBV) is a community organisation based in Derbyshire formed in 2015 with the purpose of safeguarding the Bennerley Viaduct Grade II* listed structure and its surrounding environment. Since 2019, when the organisation became a CIO, it has grown thanks to funding which led to the building of full access onto the viaduct, a new visitor centre and café and the development of an activity programme encompassing both formal and informal learning.

Chair role

· Provide strategic leadership to the charity and the Board, ensuring that FoBV achieves its charitable purposes and goals.

· Work in partnership with the Board, Operations Director and team to achieve our shared objectives.

· Lead the board in ensuring that it fulfils its responsibilities for the governance of the organisation.

· Optimise the relationship between the board and FOBV staff, members and volunteers.

· Plan and chair the board meetings and the AGM, with others as appropriate.

· Act as a spokesperson and advocate for FOBV.

What we are looking for
Essential

● Experience of being a trustee.

● A keen sense of strategic purpose.

● An inclusive leadership style.

● The ability to listen and engage effectively. You are comfortable with challenge and debate and are able to encourage that in others whilst fostering a collaborative environment.

● Advocate - be able and willing to champion FoBV work through personal networks, social media, and other channels.

● A strong personal commitment to equity, diversity and inclusion.

● Be responsive

In addition to the above, the Chair will have the responsibilities and qualities of all trustees:

Responsibilities of all trustees

● Support and provide advice on FoBV purpose, vision, goals and activities.

● Approve operational strategies and policies and monitor and evaluate their implementation.

● Oversee FoBV financial plans and budgets and monitor and evaluate progress, with the support of the Trustee Treasurer.

● Ensure the effective and efficient administration of the organisation.

● Ensure that key risks are identified, monitored and controlled effectively in conjunction with the Trustee Board.

● Provide support and challenge to the Operations Director in the exercise of their delegated authority and affairs.

● Keep abreast of changes in charity law and regulations as appropriate

● Attend six Board meetings a year and be adequately prepared to contribute to discussions.

● Contribute to the broader promotion of FoBV charitable objects, aims and objectives by applying your skills, expertise, knowledge and contacts.

 Essential qualities and attributes of all trustees

● Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.

● Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.

● Effective communication skills and willingness to participate actively in discussion.

● A strong personal commitment to equity, diversity and inclusion.

● Enthusiasm for our vision and mission.

● Willingness to lead according to our values

● Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership

Terms of appointment

Terms of office

● Trustees are appointed for a 3-year term of office, renewal for 2 further terms to a maximum of 9 years.

This is a voluntary position, but reasonable travel expenses etc. will be reimbursed

Co-opted People Development Committee Role Description

Volunteer Role Title: Co-opted People Development Committee Member

Location: Home with ability to travel to Leeds Mind premises

Responsible to: Chair of Trustees

Hours: As a minimum, co-opted members are expected to prepare for and attend all meetings of the relevant committee. Committee meetings are held quarterly and are up to two hours in duration.

About the service

Leeds Mind promotes positive mental health and wellbeing, and provides help and support to anyone who needs it in and around Leeds. We offer many services, including: counselling, peer support, social prescribing, employment support, suicide bereavement support, creative wellbeing activities, mental health training and more. The aim of our work is to help people build on their strengths, overcome obstacles, and become more in control of their lives. We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Leeds to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition.

Leeds Mind appoints external co-opted members to its relevant committees in order to strengthen the breadth of experience and skills available.  It recognises the very valuable contribution that co-opted members make to the success of Leeds Mind and wants co-opted members to feel that the job they do is rewarding and satisfying.

Co-opted members are expected to contribute their professional, specialist, generalist and management skills to Leeds Mind’s committees in a non-executive role.

Key tasks & responsibilities

• Play an active role as a member of the People Development Committee
• Provide strategic direction and HR oversight to assist the Committee in its work
• Provide specialist professional advice and guidance to support the Director of People, Culture & Governance and their team
• Contribute to the work of the Committee in an effective, open and transparent manner
• Attend committee meetings, induction, training and other events, as required
• Get to know Leeds Mind through discussion with the Chair, CEO, Trustees, staff, volunteers and service users, reading relevant papers and participating in events
• Comply with all governance policies and procedures
• Represent and act in the best interests of Leeds Mind at all times

  Skills and experience

· Extensive professional experience within HR leadership (including organisational design, employee relations, people analytics & reward)

· Proven track record of developing and implementing HR strategy

· Strong employment law knowledge

· A commitment to the aims and objectives of Leeds Mind and to promoting the interests of people with mental health difficulties

· A willingness to devote time and effort

· Strategic vision

· An ability to work effectively as a member of a team while contributing an independent perspective

· A commitment to equality and diversity in the workplace

· A commitment to safeguarding clients and others you may come into contact with as part of the role

Support for the Co-opted Board Committee Member

The Chair of Trustees is responsible for ensuring that co-opted members either have the required knowledge, skills and experience or are supported to develop these within a reasonable time frame.

Senior Leadership Team members will be available to provide information and support, as required. An option to ‘buddy’ with another Trustee on the Committee will be offered to provide an additional source of support.

Co-opted members may also be invited to attend the Board and Managers Away Days, which are held twice a year.

All Leeds Mind volunteers have access to the Mindful Employer Plus Employee Assistance Programme and have the option of completing a Wellness Action Plan.

Our People Development Committee

The People Committee oversees the delivery of effective people processes and strategy, advising the Board on key aspects such as the development of the people development strategy, strategic direction and oversight of all people and HR activities, and scrutiny and risk management around Leeds Mind people and HR policies, processes, and controls . It also receives key performance indicators reports, business plans, and risk registers, reviews updates on policies, and makes recommendations to the Board on relevant people matters.

The Committee includes at least two trustees (one of which Chairs the committee), the CEO, and staff members such as the Director of People. Staff representatives are recruited for a tenure of up to three year . The Committee meets quarterly via MS Teams. Full minutes of the meetings are taken and circulated to the Board to inform decisions. The Committee reports to the Board on significant progress, key risks, issues, and their resolution.

Other requirements

Co-opted members will receive supervision from the Chair of the Trustees and will attend Leeds Mind training as relevant to the role.

This role is a for a minimum 2 year term.

Closing date: 8th June 2025.

Interview date: 18th June 2025.

It’s an exciting time for the Employers' Initiative on Domestic Abuse: momentum is growing, with heightened public awareness of domestic abuse following the pandemic, increased government focus, and employers increasingly recognising their crucial role in enabling employees to recognise the signs of, and seek support on, domestic abuse.

The Employers’ Initiative on Domestic Abuse (known as EIDA) is committed to equality, diversity and inclusion in our mission to empower employers to act effectively against domestic abuse. 

Our aim is to ensure that all team members, volunteers, trustees, job applicants and the people we come into contact with are given equal opportunity and that our organisation is representative of all sections of society.

We want our board to be representative of our society and membership and particularly welcome applications from people with lived experiences of domestic abuse, people based outside the southeast of England and in the nations of Scotland, Wales and Northern Ireland and from people with experience as a people manager or employer, large or small.

Who we are

We are a free-to-join members' network of employers and a registered charity supporting over 1,500 large and small employers to take effective action on domestic abuse.  Our members collectively employ over 25% of the UK workforce.

Our mission is to equip employers to support their employees affected by domestic abuse and to share best practice with other employers.

We endeavour to bring about constructive change, leading to a society where survivors thrive, and where domestic abuse is not tolerated.

Our Trustees are volunteer board members who play a vital role in making sure that EIDA achieves its mission.  As a group, they:

• Oversee the overall management and administration of the charity.
• Ensure that EIDA has a clear strategy and that our work and goals are in line with our vision.
• Provide support and challenge to the executive team, enabling EIDA to grow and thrive.

We are seeking up to two new Trustees to join the existing group of ten  You can see current members of our board on our website. 

EIDA has a UK-wide remit with a membership made up of employers, and we want to reflect that across our Trustees.

Trustee duties

Trustees are the people who lead our charity and decide how it is run.  We envisage the trustee duties broadly as:

• Support and provide advice on EIDA’s purpose, vision, goals and activities.
• Attend Board meetings, adequately prepared to contribute to discussions.
• Approve operational strategies and policies and monitor and evaluate their implementation.
• Oversee EIDA’s financial plans and budgets and monitor and evaluate progress.
• Ensure the effective and efficient administration of the organisation.
• Ensure that key risks are being identified, monitored and controlled effectively.
• Review and approve EIDA’s financial statements.
• Provide support and challenge to EIDA’s CEO.
• Keep abreast of changes in EIDA’s operating environment.
• Use independent judgment, acting legally and in good faith to promote and protect EIDA’s interests, to the exclusion of their own personal and/or any third-party interests.
• Participate in periodic appraisals of the performance of the Board of Trustees, collectively and individually.
• Represent EIDA at external functions, meetings and events.

Who we are looking for

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will contribute to the diversity of thinking on our board.

Whether you are an experienced trustee or are looking to take your first step at board level, we would like to hear from you. We ask for:

• Commitment to tackling domestic abuse and EIDA’s mission.
• Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement.
• Effective communication skills and willingness to participate actively in discussions.
• A strong commitment to equity, diversity and inclusion and EIDA’s core values of Collaboration, Empowerment, Versatility, Openness and Kindness.
• Time to commit to supporting the organisation, including attendance at Board meetings (2 hours, 5 times annually), virtual and in-person events (4-6 annually) and any sub committees.
• Ability to build and maintain a healthy network that promotes the aims of EIDA across the business community, to drive member growth, and to enhance EIDA fundraising activities.
• Experience in leading teams, managing people, or influencing organisational culture.

Terms of appointment

Position: Trustee

Location: This is a hybrid role, with occasional travel required to Board and network meetings held in central London

Terms: A maximum fixed term appointment of one three-year term followed by a further three-year term

This is a voluntary position, but reasonable expenses are reimbursed.

Time commitment: EIDA’s Board of Trustees meets 4-5 times a year within the working hours of 10-5pm.  Currently meetings are held in London and remotely (Zoom).

Closing date

9am, Monday 23 June 2025.

We reserve the right to close this vacancy early if sufficient applications are received, so early applications are appreciated.

Shannon Trust fulfils an unmet need around adult learning, supporting people who’ve fallen through the cracks in formal education.

We know a lot of people have had negative learning experiences in the past, so our programme is designed to be different, with no exams and no classrooms. Our unique, evidence-based Turning Pages reading manuals are used by thousands of learners in prisons and the community to improve reading skills. 

Prison volunteers live near to their local prison so that they can visit about once a month during the working week to nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by offering advice, guidance, training and support to prison staff and prisoner mentors who help other prisoners to improve their skills 1 to 1.

We are looking for volunteers who are able to work alone, able to give a regular, reliable commitment for ideally two years and able to deliver engaging training to groups of people in prisons.  Due to the nature of the role, prison security vetting will be required.

We provide training for the role via e-learning and 4 training sessions which are a mix of live, online and group training.

The Landmark Arts Centre is seeking a new Chair of Trustees to continue their journey. The independent charity responsible for operating one of the largest multidisciplinary arts venues in south-west London.

Who they are

The Landmark is an independent Arts Charity responsible for operating one of the largest multidisciplinary arts venues in south-west London. For 30 years, they have been a vital cultural and creative hub for all. Housed in a stunning Grade II* listed building in Teddington, they welcome over 50,000 people annually to a rich programme of performances, classes, workshops, art fairs, exhibitions, and entertainment.

The role

They are seeking a Chairperson able to:

Be an enthusiastic advocate and ambassador of the Landmark Arts Centre and the arts in general.

Shape the future next steps to build on what they have already achieved and ensure they are able to deliver on the potential that their magnificent space offers to audiences and artists.

Work with the community and its leaders, the trustees, and the staff team in promoting well-considered strategic decision-making, effective oversight, and a culture of inclusion.

Our House Experience Volunteers add the sparkle to any visit – giving everyone a warm welcome, bringing stories from Ickworth to life and helping people get the best out of their day. 

 This role will suit you if you are:

• Warm and friendly.
• Someone with a curious and inquisitive nature, with an ability to engage our visitors, ask questions and facilitate conversations.
• Able to listen thoughtfully and actively.
• Someone with exceptional customer service standards- a desire to put visitors before everything else.
• A good storyteller, with a talent for reading body language and thinking on your feet
• Sensitive to visitor and volunteer needs – working as an effective team member.
• Willing to develop your knowledge of Ickworth, its history and vast collections.

Tasks and responsibilities

• Responding to the diverse needs of visitors, including people with additional access needs.
• Sharing inspirational stories, curious facts and practical information or simply the space for visitors to wander at their own pace.
• Helping visitors to discover more, answering questions and making suggestions so they can enjoy their day, their way.
• Being an ambassador for the whole property and the National Trust. Helping visitors understand the full scope of the offer at Ickworth beyond the house.
• Learning more about Ickworth, so you can share your knowledge and stories of the family and their collections with visitors.
• Responding to the changing needs of Ickworth – supporting ongoing interpretation strategies in the House.
• Supporting with health and safety and evacuation procedures if required.
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines 

 By getting involved you could· 

• Become part of a friendly and dedicated team.
  Spend time with us at Ickworth, learn about its history, stories and enjoy its beauty.
• Meet people from all walks of life
• Find an opportunity to use your existing skills and develop new ones.
  Improve your communication skills.
  Get a warm glow by knowing you have made a difference to someone’s day out with us.

 You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.

All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Adaptability, Communication Skills, Community Development, Customer Service, Event Support, Exhibition Arts, Fundraising, Interpersonal Skills, Public Relations, Public Speaking, Teamwork, Visual Arts

We are seeking two dynamic, strategic thinkers to join our Board of Trustees. We are looking for individuals who will bring insight and challenge to our innovation journey, help us to strengthen our global digital presence, and help us to deepen our engagement in UK and international markets, particularly across Asia. You will be able to demonstrate relevant experience in one or more of educational technology development, digital marketing, publishing, law or risk management, within an international context.

As a Community Workshop Assistant volunteer, you will be an invaluable part of the Birmingham team, supporting the hub to deliver frontline services. This role is an exciting and new opportunity to make a real difference within the wider community.

The accessible workshops are delivered primarily out in the community to Shelter clients and professionals however we may also deliver these by Microsoft Teams. The aim is to help empower clients to understand their rights and provide necessary support and signposting in areas such as temporary accommodation and budgeting. You will play a supportive role, helping the Housing Rights Worker deliver these workshops and being part of the development of future workshops. 

In addition, you’ll be developing your own knowledge and skills to support local people with a range of housing issues as well as providing practical support within the workshop. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community. 

Suggested Involvement: Approximately one day per month (can be more & can be flexible around your commitments) 

Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm. 

Location: Shelter Birmingham 38 Priory Queensway, Maple House, Birmingham, B4 7LA but this role will be within the local community. 

Supervised by: Birmingham Volunteer Coordinator

Why volunteer with Shelter? 

A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Main Tasks include 

• Ensuring equipment is ready such as laptops and projectors 

• General administrative tasks (e.g. photocopying, scanning and filing).

• Help create a welcoming environment and being a welcoming face for clients attending the workshops 

• Handing out feedback forms & uploading feedback forms once the session is over 

• Supporting the Housing Rights Worker to facilitate the workshop

Skills and experience required 

• An interest in social welfare e.g. housing, welfare benefits, debt. 

• Good communication skills (this may be through experience of working with the public) 

• Ability to collaborate with a team. 

• Confident using IT including Microsoft Office programmes 

• Willingness to follow Shelter’s policies, including Volunteering, Health & Safety, Equality & Diversity, Confidentiality and Data Protection. 

Induction, learning & development 

To enable you take part in this opportunity Shelter will

• Provide a volunteer pack including a Handbook and all Policies and Procedures. 

• Provide an induction into your role

• Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training. 

• Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy. 

Benefits of Volunteering with Shelter 

• Supporting Shelter in our fight against bad housing and homelessness. 

• Gain valuable work experience and enhance your CV. 

• Meet new people and be part of a great team. 

• Build your confidence and develop transferable skills.